3683 jobs found

Hospitality Supervisor £34,500 per annum plus company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded 'One of the UK s Best Companies to Work For Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times

Profitability in fleet operations is won in the detail , controlling costs, strengthening supplier agreements and making sure every commercial process works as effectively as it should. As Commercial Manager, you'll take ownership of those areas while leading the teams responsible for keeping them moving. You'll oversee cost control and administration within an established UK-wide fleet services operation, combining team leadership with financial analysis, supplier management, contract negotiation and process improvement. It's a role where you'll have the scope to identify what's costing the business time or money, put stronger processes in place and directly influence commercial performance. What's in it for you £36,000-£40,000 per annum, depending on experience Increased holiday entitlement linked to length of service Healthcare scheme Cycle to work scheme Recruitment incentive awards The opportunity to influence profitability, processes and operational performance across a nationwide fleet operation Your responsibilities as Commercial Manager Lead the day-to-day performance of the cost control and administration teams, ensuring effective training, resources and performance management are in place Manage WIP invoicing and cost control activity, keeping processing efficient while working within agreed budgets and targets Analyse repair and operational costs, challenging discrepancies and ensuring charges remain in line with contractual agreements and SLAs Manage supplier relationships, contracts and negotiations, reviewing financial and operational performance against agreed KPIs Oversee key processes including customer contracts, RPI/CPI rate increases, customer implementation and contract termination Improve processes across departments through effective SOPs, performance reporting and collaboration with internal and external stakeholders What we're looking for in a Commercial Manager Proven fleet operations experience gained within fleet management, transport or logistics Strong mechanical knowledge with the ability to assess and analyse vehicle repair costs Demonstrable experience of cost control, supplier management and contract negotiation Strong analytical and problem-solving capability with experience using data to support decisions Proficiency with Microsoft Office, CRM systems and fleet management software If you're ready to use your fleet knowledge and commercial expertise to improve processes, control costs and make a measurable impact on business performance, apply today for this Commercial Manager opportunity.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

FRENCH SELECTION (FS) French Speaking Transport and Staff Controller Location: Folkestone Salary: up to £43,000 per annum plus great benefits Ref: 4324FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4324FC The company: A well-established service provider with international operations Main duties: To be responsible for the management and assignment of staff to ensure smooth operations as well as provide relevant information to internal and external departments The role: - Coordinate and allocate staff to support operational requirements and service delivery - Monitor staff availability and arrange cover where required - Respond quickly to operational changes, disruptions and emerging issues - Adjust staffing plans to maintain service continuity and performance - Communicate effectively with staff, managers and stakeholders - Monitor operational activity and identify the causes of service issues or delays - Provide timely and accurate operational updates to relevant teams - Maintain accurate records of operational events, changes and communications - Ensure all activities are carried out in line with company procedures and safety requirements - Support operational managers in delivering an efficient and effective service The candidate: - Fluent in French required (from B2 level and above) - Previous experience in railway / control centre beneficial - Ability to work under pressure as well as in a fast-paced environment - Excellent communication skills and able to lead by example - Good IT skills - Valid Driver's licence and passport essential - Willing and able to work on a rotational shift pattern The salary: up to £43,000 per annum plus great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Complaints Officer (Operations) Location: Braintree, Essex Rate: £17.62 PAYE / £22.59 Umbrella per hour Contract: Temporary 6 Months Hours: Full-Time, 37 Hours per Week Working Pattern: Office-based, 5 days per week The Opportunity We are looking to recruit a Complaints Officer (Operations) to support the management of complaints within its new waste and recycling collection service. This is an excellent opportunity for an experienced complaints professional who is passionate about delivering excellent customer service, resolving issues effectively, and contributing to continuous service improvement. As the Complaints Officer, you will: Investigate and respond to Stage 1 Operations complaints, ensuring responses are accurate, comprehensive, and issued within agreed timescales. Work closely with the Waste Team, Waste Minimisation and Sustainability Team, and operational managers to gather relevant information and resolve complaints efficiently. Ensure complaint responses are aligned with council policies, procedures, and best practice. Promote a positive complaints handling culture across Operations by providing guidance and refresher training where required. Maintain accurate records of complaints and supporting documentation on the complaints database. Provide administrative support to the Operations team as required. Coordinate appropriate support for vulnerable customers and those with additional needs. Monitor customer satisfaction, identify trends, and make recommendations for service improvements. Develop a thorough understanding of the systems used within Operations for waste and recycling collections and document management. To be successful in this role, you will have: Strong investigative, analytical, and problem-solving skills. The ability to assess whether policies and procedures have been followed correctly. Excellent written and verbal communication skills. Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. Please note that due to the nature of this role, the successful candidate will be required to work on-site in Braintree five days per week. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Role Title: Pensions Manager Type: Interim 6-Month Contract Day Rate: 400 to 500 per day Hybrid: Office presence ideally Location: South London Sellick Partnership are working with a public sector organisation seeking an experienced Pensions Manager to join their finance team. This is an excellent opportunity to lead a small team while overseeing the financial management of a large Local Government Pension Scheme. The successful candidate will be responsible for delivering key Pension Fund finance activities, maintaining robust financial controls, managing stakeholder relationships and driving continuous improvement across the service. The responsibilities of the Pensions Manager will be: Lead and support a specialist finance team responsible for the Pension Fund's financial operations. Oversee the preparation of the Pension Fund's annual accounts and supporting financial reporting. Monitor budgets, cashflow and financial controls to ensure effective financial management. Build and maintain strong relationships with auditors, actuaries, investment managers, employers and governance boards. Drive continuous improvement through reviewing financial processes and implementing digital solutions where appropriate. Provide financial advice and insight to support informed decision-making across the service. Ensure compliance with relevant legislation, accounting standards and Local Government Pension Scheme requirements. Support the delivery of projects and service improvements that enhance operational performance and customer experience. Coach, develop and manage team members, promoting a high-performing and collaborative culture. The ideal candidate for the Pensions Manager role will have: A recognised accountancy qualification such as ACA, ACCA or CIPFA. Previous experience working within public sector finance, ideally with Local Government Pension Scheme knowledge. Strong understanding of public sector accounting principles and financial governance. Experience producing statutory accounts and complex financial reports. Proven people management experience with the ability to motivate and develop staff. Excellent analytical skills with the ability to interpret complex financial information. Strong communication and stakeholder management skills, with the ability to explain financial matters to non-financial audiences. Experience driving process improvements and delivering operational efficiencies. Advanced IT and financial systems knowledge, with strong Excel and data analysis skills. How to apply for the Pensions Manager role: If you believe that you are well suited to this excellent opportunity of Pensions Manager, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

NEW VACANCY! (SC3691) PROJECT MANAGER / COORDINATOR - Large Format HERTFORDSHIRE Open (Depending on Experience) Our client is an established large format design, print & signage company based in Hertfordshire & have an exciting role for the right person. The role includes managing the workflow and daily administrative support for client services plus managing crossover tasks such as booking installers, coordination of workflow, creating job sheets, O&M documents and RAMS. These documents will be then put into the production system to ensure everyone is properly informed and instructed so they can simply do their work. The role will also involve coordinating project timings, expenditures- (to a degree) and scheduling. Additionally, this person will act as the primary client liaison, serving as the interface between the in-house team and external clients. The idea is to create a conduit to ensure work is received systematically into the production process. Responsibilities include: Managing daily client communications: Including answering inquiries via email and telephone, understanding client needs, and relaying relevant information to the production team to facilitate appropriate actions. Documenting information & instructions: Through written communication such as emails and preparing job sheets and work orders and other supporting documentation. Preparing quotations for clients: Drafting proposals based on existing pricing structures, with consideration for any unique or new requirements. A strong numerical and logical aptitude would be an advantage for this role. Attending and holding daily meetings: Participating daily briefings, and morning scrums to outline the days objectives, prioritise tasks, and share critical information. Working with Operations Manager: Collaborating closely with the Operations Manager to ensure the availability of stocks and materials required for project completion and maintaining regular contact with clients to inform them of any modifications, delays, or updates to previously agreed instructions. Stock Control: Supporting material and stock ordering processes by ensuring the correct materials are available when needed and placing orders with suppliers accordingly. RAMS: Preparing risk assessments and method statements prior to any on- site installations to allow clients to review our approach and safety protocols, ensuring work is conducted safely and in compliance with established procedures. Helping Out: Providing general daily support within a dynamic team environment, assisting where additional help is needed, promoting teamwork. This position requires a versatile, organised, and professional individual capable of managing multiple responsibilities efficiently within a fast-paced work environment To apply please email a copy of your CV

Research Operations Manager Reporting To Research Director Location Bingley Head Office (Office-Based) Working Hours Full Time Monday to Friday 08:45 - 17:00 Salary £45,000 - £50,000 per annum The Opportunity STRI is looking for a Research Operations Manager to strengthen the operational leadership of our Research & Development function click apply for full job details

Reports to : Service Control Supervisor Take Control of a Busy Service Operation at Terberg DTS Plan. Coordinate. Deliver Exceptional Service. Are you a skilled coordinator who thrives in a fast-paced environment? Do you enjoy balancing customer expectations, managing resources, and keeping operations running efficiently? At Terberg DTS , we're looking for a Regional Service Controller to take ownership of service delivery across a designated region. You'll be responsible for coordinating maintenance, repairs, inspections, and breakdown support while ensuring customers receive a first-class service every time. This is a pivotal role where you'll be at the heart of our operation, working closely with customers, engineers, and internal teams to keep vehicles moving and service levels high. What You'll Be Doing Managing all maintenance, repair, and breakdown activities across your region. Coordinating and scheduling Mobile Service Engineers to maximise efficiency and customer response times. Planning and managing service inspection and maintenance contracts. Taking customer calls and logging repair and breakdown requests. Monitoring engineer workloads and reallocating resources as priorities change. Maintaining regular communication with customers, providing updates on job progress. Working closely with Service Control Supervisors, Field Operations Managers, and Customer Service teams. Ensuring all jobs, service records, and documentation are accurately maintained within company systems. Monitoring work-in-progress, overdue services, safety defects, and invoice queries. Supporting continuous improvement initiatives and operational projects. Building strong relationships with both internal and external stakeholders. What You'll Bring Excellent planning, scheduling, and organisational skills. Proven ability to manage competing priorities in a busy operational environment. Outstanding customer service and communication skills. Strong attention to detail and commitment to accuracy. The ability to make informed decisions and solve problems under pressure. Confidence working with service management and scheduling systems. A proactive and collaborative approach to teamwork. Strong administration and workload management skills. Desirable Experience Experience within a service control, scheduling, planning, logistics, fleet, or engineering environment. Experience coordinating field-based engineers or mobile service teams. Knowledge of maintenance, repair, and service contract management. Understanding of KPIs, resource planning, and operational performance management. Why Join Terberg DTS? Invest in Your Future Continuous learning and development opportunities Career progression pathways Access to apprenticeships and development programmes Great Benefits Package 25 days holiday plus Bank Holidays Enhanced pension scheme 3x salary Death in Service benefit Company-funded Health Shield Medical Cash Plan 24/7 GP Anytime access Supporting Your Wellbeing Employee Assistance Programme Occupational health support Health surveillance programmes Extra Perks Retail discounts and rewards platform Cycle to Work scheme Free independent mortgage advice Ready to Keep a Region Moving? If you're an organised and customer-focused professional who enjoys coordinating people, solving problems, and making a real impact on service delivery, we'd love to hear from you. Apply today and become a key part of the team that keeps Terberg DTS customers supported across the UK. ?

IT Manager Leeds £60,000 Shape the Future of Technology in a Growing UK Business An exciting opportunity has arisen for an experienced IT Manager to join a well-established and growing UK-based organisation. This role is ideal for a hands-on IT leader who can balance strategic thinking with operational delivery, ensuring technology services remain secure, reliable, and aligned to business objectives. Reporting to the senior leadership team, you will take ownership of day-to-day IT operations, lead service improvements, manage suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services support business growth while maintaining high levels of security, performance, and user satisfaction. Key Responsibilities Lead day-to-day IT operations, ensuring reliable support for infrastructure, networks, business applications, devices, and end users. Implement IT strategies, standards, and policies in line with wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup, disaster recovery, and business continuity processes. Drive IT service excellence through effective incident management, monitoring, prioritisation, and continuous improvement initiatives. Manage IT budgets, software licensing, and supplier expenditure. Coordinate IT projects, upgrades, system rollouts, and technology change programmes. Collaborate with business leaders to understand operational requirements and align technology solutions accordingly. Ensure accurate and up-to-date documentation of systems, procedures, policies, risks, and operational activities. Produce regular reports on service performance, project status, risks, compliance, and resource utilisation. About You To be successful in this role, you will have: Proven experience in an IT Manager or senior IT Operations/Infrastructure position. Strong technical knowledge across IT infrastructure, networks, end-user computing, Microsoft 365, and service delivery. Experience managing third-party suppliers, vendor relationships, and service contracts. A solid understanding of cybersecurity, IT governance, compliance, business continuity, and backup solutions. Demonstrable experience leading IT projects, operational change, and service improvement initiatives. Excellent communication, stakeholder management, leadership, and decision-making skills. Desirable Experience Manufacturing, engineering, or industrial environments. ERP systems and business-critical operational platforms. Multi-site business environments.

Pyramid8 are working with are a well-established construction supplies business with over 50 years of success , and we're looking for an ambitious Branch Supervisor / Team Leader to join their team in Morley, Leeds . This is a brand new fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering outstanding customer service, supporting a small team, and driving operational excellence. They are looking for an individual who is enthusiastic, confident and who is looking for a company where you will genuinely enjoy working offering career progression for the right individual. The Role Working closely with the Branch Manager and Head Office, you'll play a key role in the day-to-day running of the branch, ensuring high standards across operations, customer service, stock control, warehouse management, and team performance. Key Responsibilities Support the Branch Manager in delivering branch performance targets. Lead, motivate and develop a positive, customer-focused team culture. Ensure excellent customer service and efficient issue resolution. Maintain accurate stock control and support purchasing processes. Assist in the smooth running of warehouse and delivery operations. Ensure company policies, procedures and health & safety standards are followed. Support cash handling, banking and branch administration. Help manage vehicle compliance, safety checks and legal requirements. Act as a professional, approachable leader and role model for the team. Assist with opening, closing and security of the branch. About You Previous supervisory experience within construction supplies, builders merchants, trade, distribution or a similar environment. Strong leadership and people management skills. Excellent customer service and communication abilities. Willingness to learn Organised, proactive and commercially aware. Comfortable managing multiple priorities in a busy branch environment. A team player with a positive, can-do attitude. Full UK Driving license is essential If you're ready to take the next step in your career and make a real impact within a successful and growing business, we'd love to hear from you.

Compliance Solutions Recruitment Technology Workforce Onboarding Altrincham Hybrid Working Available £32,000 Basic Salary + Uncapped Commission OTE £40,000 About the Opportunity An exciting opportunity has arisen for an ambitious Business Development Executive to join a growing organisation specialising in candidate compliance, workforce onboarding and contractor management solutions for the recruitment sector. The business delivers a technology led compliance platform that helps recruitment agencies streamline the onboarding and ongoing management of temporary, contract and contingent workers. Combining innovative software with compliance expertise, the solution enables agencies to reduce risk, improve operational efficiency and create a seamless candidate experience. This is an ideal opportunity for a commercially minded sales professional who enjoys building relationships, identifying new business opportunities and working within a fast-paced, consultative sales environment. The Role As a Business Development Executive, you will play a key role in generating new business opportunities and building relationships with recruitment businesses across the UK. Working with agency owners, Recruitment Directors, Operations Managers and Compliance professionals, you will introduce a comprehensive workforce compliance solution designed to simplify and strengthen candidate onboarding processes. The platform supports: Right to Work verification Identity and eligibility checks Referencing and employment history validation DBS and background screening Contractor onboarding and document management Compliance monitoring and audit reporting Candidate lifecycle management Regulatory compliance and risk mitigation Using a combination of telephone engagement, LinkedIn networking, email campaigns and outbound prospecting, you will generate high-quality sales opportunities and secure appointments for product demonstrations. Key Responsibilities Proactively identify and engage prospective recruitment businesses Develop and nurture relationships with key decision-makers Generate qualified sales opportunities through targeted outbound activity Promote the benefits of compliance, onboarding and workforce management solutions Re-engage dormant and historical prospects Maintain accurate CRM records and pipeline activity Consistently achieve lead generation and appointment targets Work closely with the wider commercial team to support business growth About You We are keen to speak with ambitious and professional sales individuals who enjoy developing relationships and creating commercial opportunities. You will possess: Previous experience in sales, business development, lead generation or customer-facing roles Strong communication and interpersonal skills Excellent relationship-building and networking ability Confidence engaging with senior decision-makers A consultative and professional sales approach Self-motivation, resilience and a positive attitude A genuine commitment to delivering exceptional customer service What's On Offer? Uncapped commission structure Expected OTE of £40,000+ Hybrid working following successful completion of training and probation Ongoing training and career development Professional qualification support Up to 6 days paid study leave 24 days annual leave plus Bank Holidays Additional holiday entitlement with length of service

Business Development Manager - Ecommerce/ Distribution - North Salary between £50K base and £75K Base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! - Plus Great Benefits Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively. The Role We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth. Responsibilities: Business Development & Sales Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs Negotiate contracts and commercial terms in line with company pricing and margin expectations Meet and exceed agreed revenue and new business targets Client Relationship Management Build and maintain strong, long-term relationships with new and existing clients Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention Identify upsell and cross-sell opportunities within an existing client base Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance Contribute to the development of commercial strategies and go-to-market plans Internal Collaboration Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon Feed client and market insight back into the business to support product development and service improvement Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover Skills and experience: Essential Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels Demonstrated track record of achieving and exceeding sales targets Excellent communication, negotiation, and presentation skills Commercially astute with the ability to understand client needs and translate them into tailored solutions Self-motivated, target-driven, and able to work independently as well as part of a team Proficient in CRM systems and Microsoft Office suite Desirable Experience working within a third-party logistics (3PL) or fulfilment environment Existing network of contacts within the ecommerce or retail sector Familiarity with ecommerce platforms such as Shopify, Magento, or similar Experience managing complex, multi-stakeholder sales cycles Apply Vicky

Business Development Manager - Ecommerce/ Distribution - Thurrock Salary up to C: £50K base to £75K base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! - Plus Great Benefits Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively. The Role We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition. You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth. Responsibilities: Business Development & Sales Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs Negotiate contracts and commercial terms in line with company pricing and margin expectations Meet and exceed agreed revenue and new business targets Client Relationship Management Build and maintain strong, long-term relationships with new and existing clients Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention Identify upsell and cross-sell opportunities within an existing client base Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations Market & Commercial Insight Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance Contribute to the development of commercial strategies and go-to-market plans Internal Collaboration Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon Feed client and market insight back into the business to support product development and service improvement Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover Skills and experience: Essential Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels Demonstrated track record of achieving and exceeding sales targets Excellent communication, negotiation, and presentation skills Commercially astute with the ability to understand client needs and translate them into tailored solutions Self-motivated, target-driven, and able to work independently as well as part of a team Proficient in CRM systems and Microsoft Office suite Desirable Experience working within a third-party logistics (3PL) or fulfilment environment Existing network of contacts within the ecommerce or retail sector Familiarity with ecommerce platforms such as Shopify, Magento, or similar Experience managing complex, multi-stakeholder sales cycles Apply Vicky

The Team Leader provides oversight of CX Success Centresupport functions including referral management, appointment management, enquiry management, case management, and other administration duties including on-site administration as required to facilitate the smooth running of operations and the CX Success Centre. They will act as the first point of escalation for Administrators, and will deputise for the Operations Manager as required. Accountability Responsible for line management and professional development of a team of Administrators, following Maximus's performance management framework and values including engagement activities, completing performance appraisals, absence management, performance management, disciplinary and grievance procedures Responsible for ensuring efficient and effective administration of customer referrals including manual and on-hold queues, aged case management and appointment management to ensure slots are appropriately filled and cancellations and send homes processed to meet contractual requirements. Enquiry management and case management informing the Operations Manager of progress and identified risks. Ensure accurate and timely processing of Customer Expenses, Audit and Reasonable adjustments, through assurance of the Administrators to achieve contractual targets. Act as point of escalation and authorisation for out of process claims. Effectively report on activities and performance as appropriate, ensuring IT and Health & Safety systems and risk mitigation processes are in place and fully operational, monitoring and reporting on incidents. Lead and support the team to drive continuous improvement; identify areas for improvement within each support function area. Perform other duties as required by the Operations Manager commensurate with the nature, level and scope of the job, including deputising for the Operations Manager, in their absence. Key Contacts & Relationships: Internal Operations Manager Administrators Assessment Centre Manager Virtual Assessment Planners Support Centres Director Service Delivery Managers Workforce planning teams Clinical Leads WCA/PIP/SB External Authority IT Service Provider Customers Role Requirements: Qualifications & Experience Essential Previous experience in supervisory role, leading and motivating teams in a busy environment, delivering to often challenging targets Experience of performance management; familiarity with contractual targets, performance monitoring and reporting. Demonstrable commitment to delivering customer service and continuous improvement. Individual Competencies A commitment to the principles and practices of diversity, equity, and inclusion Able to communicate across a broad range of audiences Able to assess and solve problems confidently whilst working to tight deadlines Able to plan and prioritise workload Strong coaching and performance management skills Strong organisation, problem-solving and decision-making skills. Desirable Experience in delivery of WCA, PIP or Specialist Benefits plus other Government contractors / commissioners Demonstratable knowledge of back-office support processes and standard operating systems. Team Leader diploma or certification. Good IT and analytical skills with the ability to read reports and identify actions to improve performance. Confident in the use of MS Office packages and relevant operational systems Travel Requirements Must be able to travel as required. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Travel Agency Relationship Manager Are you an experienced Travel Branch Manager, Assistant Manager or experienced Senior Travel Consultant looking for your next challenge? We're looking for a commercially minded travel professional to join a successful travel organisation as a Travel Agency Relationship Manager. This is an excellent opportunity to move into a head office based position while remaining closely connected to the travel industry. Using your retail travel expertise, you'll support a network of travel agency partners, helping them develop their businesses, improve performance and make the most of the products, services and support available to them. You'll combine relationship management, business development, training and operational support to play a key role in helping travel partners succeed. Why Apply? Move into a head office role while staying within the travel industry. Use your branch management, coaching and commercial skills on a wider scale. Build relationships with travel business owners and agency teams across the UK. Attend industry events, trade shows and networking opportunities. Enjoy a Monday to Friday working pattern with no weekend shifts. Join a supportive and successful organisation with excellent long term career prospects. Travel Agency Relationship Manager - Role & Responsibilities Act as the key point of contact for a portfolio of travel agency partners, providing expert advice, support and guidance. Use your travel industry knowledge to help partners develop and grow their businesses. Support new agency partners through the onboarding process, helping them establish successful operations from the outset. Build strong working relationships and become a trusted business partner to agencies across the network. Deliver engaging training sessions, workshops and best practice guidance to support partner development. Share updates on products, services, promotions and business tools, helping partners maximise opportunities. Work closely with internal departments to resolve queries and provide practical solutions. Hold regular meetings with partners at head office and other locations as required. Represent the business at trade events, conferences, workshops and industry exhibitions. Maintain accurate records and relationship activity within the CRM system. Support the wider team with partner enquiries via phone and email, ensuring consistently high levels of service. Travel Agency Relationship Manager - Skills & Experience Required Previous experience within the travel industry is essential. Experience as a Travel Branch Manager, Assistant Manager, Team Leader or Senior Travel Consultant would be highly desirable. Strong understanding of retail travel or tour operations, sales performance and customer service. Experience coaching, mentoring or developing team members. Commercially aware with a proven ability to drive performance and achieve targets. Excellent relationship building and stakeholder management skills. Confident communicator, both written and verbal, with strong presentation skills. Organised, proactive and solutions focused approach. Comfortable delivering training and sharing best practice with others. Positive, flexible and supportive team player with a passion for the travel industry. Travel Agency Relationship Manager - Package & Benefits Salary 33k to 35k depending on experience. Office based Monday to Friday, 9am to 5.30pm. Opportunity to work from home 2 days per month. Occasional travel required for meetings, events and industry functions. Pension scheme. Private healthcare. Life assurance. Who Would This Role Suit? This role would be ideal for a Travel Branch Manager, Assistant Branch Manager, Team Leader or established Senior Travel Consultant looking to take the next step into a commercially focused head office position while continuing to use their travel industry expertise, leadership skills and relationship building abilities. If you have the relevant travel industry experience and are excited by this opportunity, please apply online or send your CV to (url removed).

Cyber Security Business Development Manager London Fully Remote £40,000 - £60,000 DOE Role Overview This is a predominantly new business role (approximately 70-80%) with responsibility for winning new customers while also managing and growing a smaller portfolio of existing accounts. The successful candidate should be comfortable managing long consultative sales cycles, engaging senior decision makers and identifying cross-sell opportunities. Key Responsibilities Generate and qualify new business opportunities. Prospect via phone, email, LinkedIn and networking. Manage the full sales cycle from discovery through to close. Build relationships with senior stakeholders (Operations Directors, Quality Managers, Procurement, HSE, C-Suite). Prepare proposals and commercial quotations. Maintain CRM accuracy and sales forecasts. Manage a portfolio of existing customers. Identify upsell and cross-sell opportunities. Achieve revenue and activity targets. Ideal Candidate Strong B2B new business sales experience. Consultative solution-selling background. Experience selling professional, technical or managed services. Comfortable with longer sales cycles. Track record of hitting revenue targets. Excellent communication and relationship-building skills. Experience using CRM systems. Cyber Security Business Development Manager London Fully Remote £40,000 - £60,000 DOE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

We have a fantastic opportunity for an experienced and enthusiastic sales person to join a National Freight Forwarding company as a Business Development Manager. The ideal candidate will have a strong sales background ideally gained from within the Shipping, Freight or Logistics industry. Key Responsibilities: Develop new business opportunities by identifying and engaging prospective customers across key sectors and target territories. Maintain a healthy sales pipeline, ensuring opportunities are accurately recorded, monitored, and progressed through each stage. Analyse customer requirements, market activity, and competitor offerings to deliver tailored logistics solutions that address client needs. Drive revenue growth by converting qualified prospects into long-term business relationships. Lead commercial discussions from initial client engagement through proposal, negotiation, and contract completion, ensuring an effective handover for service delivery. Build strong relationships with prospective clients through regular face-to-face meetings, presenting freight and supply chain solutions that add value to their operations. Expand professional networks by attending exhibitions, trade events, and industry forums to generate leads and strengthen market presence. Monitor changes within the logistics sector, including market conditions and regulatory developments, to identify opportunities and support business growth. Support business development initiatives by contributing to prospecting campaigns, marketing activities, and lead generation strategies. Previous Skills & Experience: Proven track record in business development or sales within the freight forwarding and logistics industry. Strong understanding of international freight operations, including import and export processes, global supply chains, and multimodal transport solutions. Skilled in consultative selling, identifying customer challenges and delivering tailored solutions that foster long-term partnerships. Professional and confident communicator with the ability to build rapport, conduct client meetings, and deliver presentations to decision-makers and senior stakeholders. Excellent organisational and time management skills, with the ability to prioritise workloads, manage frequent travel, and maintain accurate CRM and pipeline records. Benefits: Attractive salary 10% commission Pension, Life Insurance, Income Protection Insurance EV salary sacrifice scheme Car allowance Please be advised a full UK driving licence is essential, as this predominantly field-based position involves regular travel to customer locations and occasional overnight stays.

Service Delivery Manager - Specialist Cleaning Services Reports To Operations Manager / Director Location London and South East (office based in Sutton, Surrey) The Cleaning Service Delivery Manager is responsible for ensuring the consistent delivery of high-quality cleaning services across a portfolio of client sites. The role involves managing operational performance, leading and developing cleaning teams, maintaining strong client relationships, ensuring compliance with health and safety standards, and driving continuous service improvement. Key Responsibilities Service Delivery Oversee the day-to-day delivery of cleaning services across multiple client locations. Ensure all contractual obligations and service level agreements (SLAs) are achieved. Conduct regular quality inspections and implement corrective actions where required. Develop and maintain efficient work schedules and resource allocation. Monitor service performance using KPIs and operational reporting. Client Relationship Management Build and maintain positive relationships with clients. Conduct regular client review meetings and site visits. Respond promptly to client concerns, complaints, and service requests. Identify opportunities to enhance service delivery and generate additional business. Quality Assurance Maintain high standards of presentation, cleanliness, and customer satisfaction. Key Performance Indicators (KPIs) Client satisfaction scores SLA achievement Audit and inspection results Staff retention and attendance Complaint resolution times Contract profitability Person Specification Essential Experience Experience managing cleaning operations across multiple sites. Strong customer service and client relationship management experience Essential Skills Excellent leadership and people management skills. Strong organisational and planning abilities. Effective communication and interpersonal skills. Problem-solving and decision-making capability. Ability to prioritise workload in a fast-paced environment. Competent in Microsoft Office and operational reporting systems. Essential Knowledge Health and Safety legislation. COSHH regulations. Employment legislation and HR best practices. Quality assurance processes. Commercial contract management. Desirable Qualifications Full UK Driving Licence. Personal Attributes Professional and customer-focused. Results-driven with high attention to detail. Proactive and solution-oriented. Resilient under pressure. Strong integrity and accountability. Flexible and adaptable. Able to build trust and motivate teams. Working Conditions Regular travel between client sites. Use of company vehicle, mobile phone, and laptop where applicable. Success in the Role A successful Cleaning Service Delivery Manager consistently delivers safe, compliant, and high-quality cleaning services while maintaining excellent client relationships, developing engaged teams, meeting financial targets, and driving continuous operational improvement. Salary on offer is 30-40k along with Car and Company benefits.

Arcona Group Limited are looking for an Assistant Contracts Manager to work for a Midlands based contractor in the fire protection industry. This role will be working across projects in the Midlands, North West and Northern Home Counties and will require extensive travel. The Role The Assistant Contracts Manager plays a key role in supporting the successful planning, delivery, and completion of passive fire protection projects across a range of sectors. Working closely with the Operations Manager/Contracts Manager and project teams, the role provides exposure to all stages of the project lifecycle, including pre-construction planning, procurement, commercial support, quality assurance, health and safety compliance, client liaison, and project administration. The role offers structured, hands-on experience within a growing and highly important sector, with support and mentoring from experienced professionals. It provides a strong foundation for long-term career development Who would the role suit? Someone who is working in the fire industry already and feels their current employer isn't the right home for them or who is working in a different sector but has had a flavour of some of the above duties.Roles as a Trainee/Assistant COnstruction Manager, Contracts Manager, Project Manager or QS would suit. Fresh Graduates who have recently finished university with a construction related degree and are eager to land their first job. Someone who graduated in the last two years and has some experience in a similar position, potentially in a different sector. Requirements Construction Related Degree Genuine passion to grow within the fire protection in and possess the drive, attitude and hunger to deliver projects on time and budget. Full UK Driving Licence and Access to a car Willing to stay away/overnight for projects if necessary (Expensed by Company) The Package My client is offering a broad salary range of 27,500 - 45,000 as the basic salary, the salary will very much depend on experience. A fresh graduate can expect to be at the lower end of the banding. Package will also include a travel allowance, pension, bonus scheme, training and qualification sponsorship, expenses and more!