Claims Administrator

We are seeking a dedicated and detail-oriented Claims Assistant Administrator to join our clients dynamic and inclusive team. This role is ideal for someone with strong computer skills and a passion for organisation who is looking to support the claims process in an efficient and professional manner.

Responsibilities

• Provide administrative support to the claims team to ensure smooth operations and timely processing of claims.
• Manage and update claims-related documents, spreadsheets, and correspondence using Excel and Word.
• Accurately input and maintain data across various systems, ensuring data integrity and compliance with company policies.
• Respond to claims inquiries via phone or email, delivering excellent customer service and clear communication.
• Assist in preparing reports, summaries, and documentation for claims processing and audits.
• Ensure all claims documentation is filed, organised, and readily accessible for team members.
• Use Excel to maintain claims logs, analyse data, and generate reports as needed.
• Maintain an orderly filing system (both digital and physical as required) for easy access to claims documentation.
• Provide general administrative support, such as data entry, scheduling, and record-keeping.

Experience Required

• Proficiency in Microsoft Excel and Word with the ability to create, edit, and manage spreadsheets and documents.
• Confident and efficient computer skills with the ability to quickly learn new software or systems.
• Exceptional organizational skills and attention to detail to manage multiple tasks and responsibilities.
• Strong problem-solving abilities and the capacity to work under deadlines in a fast-paced environment.
• Excellent written and verbal communication skills to engage with internal teams and external stakeholders.
• Previous experience in administration or support roles, particularly within insurance, claims, or related industries, is an advantage.
• A positive, proactive attitude with a willingness to learn and support the team.