Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator Chippenham 27,562 per annum + Bonus Full-time Permanent Hybrid (3 Days Office / 2 Days Home after Probation) Introduction Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham . This is an excellent opportunity for an experienced Mortgage Administrator , Mortgage Case Administrator , Financial Services Administrator , or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years. Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process. Key Duties Provide proactive administrative support to a team of specialist Mortgage Brokers. Manage mortgage applications from submission through to completion. Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases. Enter and maintain confidential client information accurately within specialist mortgage CRM systems. Ensure all records are accurate, up to date, and compliant. Handle incoming telephone calls and email enquiries professionally. Draft professional correspondence, letters, and documentation using Microsoft Office. Welcome office visitors and assist with general office administration. Maintain office supplies and place orders when required. Liaise with the management team regarding case progression and operational updates. Requirements Previous administrative experience is essential. Experience within mortgages , financial services , banking , or the property sector is highly desirable. Excellent verbal and written communication skills. Strong organisational and time management skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail when processing confidential financial information. Professional and discreet approach to handling sensitive information. Proficient in Microsoft Word, Excel, and Outlook. Experience using mortgage CRM or financial services systems is advantageous. What We Offer Salary of 27,562 per annum , plus bonus. Monday to Thursday, 9am-5:30pm . Friday, 9am-5pm . Hybrid working available after successful completion of a six-month probation ( 3 days office / 2 days home ). Free on-site parking. Competitive annual leave allowance plus bank and religious holidays. Pension scheme. Ongoing career development opportunities. Friendly and vibrant company culture. Interested? If you're an experienced Mortgage Administrator , Mortgage Case Administrator , Mortgage Coordinator , Financial Services Administrator , Mortgage Processing Administrator , or Broker Support Administrator looking for your next opportunity in Chippenham , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 05, 2026
Full time
Mortgage Administrator Mortgage Administrator Coordinator Mortgage Case Administrator Chippenham 27,562 per annum + Bonus Full-time Permanent Hybrid (3 Days Office / 2 Days Home after Probation) Introduction Acorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham . This is an excellent opportunity for an experienced Mortgage Administrator , Mortgage Case Administrator , Financial Services Administrator , or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years. Working closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process. Key Duties Provide proactive administrative support to a team of specialist Mortgage Brokers. Manage mortgage applications from submission through to completion. Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases. Enter and maintain confidential client information accurately within specialist mortgage CRM systems. Ensure all records are accurate, up to date, and compliant. Handle incoming telephone calls and email enquiries professionally. Draft professional correspondence, letters, and documentation using Microsoft Office. Welcome office visitors and assist with general office administration. Maintain office supplies and place orders when required. Liaise with the management team regarding case progression and operational updates. Requirements Previous administrative experience is essential. Experience within mortgages , financial services , banking , or the property sector is highly desirable. Excellent verbal and written communication skills. Strong organisational and time management skills with the ability to prioritise a busy workload. High level of accuracy and attention to detail when processing confidential financial information. Professional and discreet approach to handling sensitive information. Proficient in Microsoft Word, Excel, and Outlook. Experience using mortgage CRM or financial services systems is advantageous. What We Offer Salary of 27,562 per annum , plus bonus. Monday to Thursday, 9am-5:30pm . Friday, 9am-5pm . Hybrid working available after successful completion of a six-month probation ( 3 days office / 2 days home ). Free on-site parking. Competitive annual leave allowance plus bank and religious holidays. Pension scheme. Ongoing career development opportunities. Friendly and vibrant company culture. Interested? If you're an experienced Mortgage Administrator , Mortgage Case Administrator , Mortgage Coordinator , Financial Services Administrator , Mortgage Processing Administrator , or Broker Support Administrator looking for your next opportunity in Chippenham , apply today with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.
Aug 05, 2026
Full time
Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Aug 05, 2026
Contractor
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Service Supervisor Theale, Reading Upto 50k (DOE) plus company vehicle On-Site Parking + Full Training + Career Development Full-Time Permanent About the Role An exciting opportunity has arisen for an experienced Service Supervisor to join a growing and dynamic engineering business. This is a key leadership role where you'll oversee the day-to-day operation of a busy service department, ensuring the efficient delivery of reactive call-outs, planned preventative maintenance (PPM), repairs and small works. You'll be responsible for leading a team of engineers and service coordinators, driving operational performance, maintaining excellent customer service standards, and ensuring compliance across all service activities. If you have a strong background in HVAC or refrigeration, excellent organisational skills and experience managing field-based engineers, we'd love to hear from you. Key Responsibilities Lead the day-to-day running of the service department, ensuring efficient planning and delivery of all reactive and planned service activities. Oversee service scheduling and resource allocation for breakdowns, maintenance visits and repair works. Take ownership of breakdown response, ensuring prompt engineer allocation and timely resolution. Produce quotations for additional works and small projects following engineer site visits. Manage service contracts, ensuring all planned visits are completed on time, to the required standard and within budget. Oversee contract renewals and maintain strong customer relationships. Ensure all Health & Safety documentation, including RAMS, is maintained and engineers and subcontractors remain fully compliant. Lead and support the Service Desk, ensuring accurate job logging, tracking and completion. Manage, coach and develop field service engineers, carrying out performance reviews and audits. Build and manage a reliable subcontractor network, ensuring quality, compliance and value for money. Act as the main point of escalation for customer issues, resolving complaints professionally and effectively. Monitor labour, parts and subcontractor costs to ensure accurate job costing and commercial performance. Track and report on service KPIs, identifying opportunities for continuous improvement. Ensure compliance with all relevant legislation, including F-Gas regulations and Health & Safety requirements. What We're Looking For Essential background within the HVAC and/or Refrigeration industry. Previous experience in a Service Supervisor, Service Manager or Engineering Management role. Proven experience managing field-based service engineers. Strong planning, scheduling and organisational skills. Commercial awareness with the ability to manage budgets and costs. Excellent communication and leadership skills. A proactive approach with a passion for delivering exceptional customer service. Why Join Us This is an excellent opportunity to join a forward-thinking business where you'll play a pivotal role in shaping and improving service delivery. You'll have the autonomy to make a real impact while working alongside a supportive team in a growing organisation that values continuous improvement and professional development.
Aug 05, 2026
Full time
Service Supervisor Theale, Reading Upto 50k (DOE) plus company vehicle On-Site Parking + Full Training + Career Development Full-Time Permanent About the Role An exciting opportunity has arisen for an experienced Service Supervisor to join a growing and dynamic engineering business. This is a key leadership role where you'll oversee the day-to-day operation of a busy service department, ensuring the efficient delivery of reactive call-outs, planned preventative maintenance (PPM), repairs and small works. You'll be responsible for leading a team of engineers and service coordinators, driving operational performance, maintaining excellent customer service standards, and ensuring compliance across all service activities. If you have a strong background in HVAC or refrigeration, excellent organisational skills and experience managing field-based engineers, we'd love to hear from you. Key Responsibilities Lead the day-to-day running of the service department, ensuring efficient planning and delivery of all reactive and planned service activities. Oversee service scheduling and resource allocation for breakdowns, maintenance visits and repair works. Take ownership of breakdown response, ensuring prompt engineer allocation and timely resolution. Produce quotations for additional works and small projects following engineer site visits. Manage service contracts, ensuring all planned visits are completed on time, to the required standard and within budget. Oversee contract renewals and maintain strong customer relationships. Ensure all Health & Safety documentation, including RAMS, is maintained and engineers and subcontractors remain fully compliant. Lead and support the Service Desk, ensuring accurate job logging, tracking and completion. Manage, coach and develop field service engineers, carrying out performance reviews and audits. Build and manage a reliable subcontractor network, ensuring quality, compliance and value for money. Act as the main point of escalation for customer issues, resolving complaints professionally and effectively. Monitor labour, parts and subcontractor costs to ensure accurate job costing and commercial performance. Track and report on service KPIs, identifying opportunities for continuous improvement. Ensure compliance with all relevant legislation, including F-Gas regulations and Health & Safety requirements. What We're Looking For Essential background within the HVAC and/or Refrigeration industry. Previous experience in a Service Supervisor, Service Manager or Engineering Management role. Proven experience managing field-based service engineers. Strong planning, scheduling and organisational skills. Commercial awareness with the ability to manage budgets and costs. Excellent communication and leadership skills. A proactive approach with a passion for delivering exceptional customer service. Why Join Us This is an excellent opportunity to join a forward-thinking business where you'll play a pivotal role in shaping and improving service delivery. You'll have the autonomy to make a real impact while working alongside a supportive team in a growing organisation that values continuous improvement and professional development.
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Based at our Bury St Edmunds (Higham) office in Suffolk, you'll be joining Aran, part of M Group Energy - an industry-leading provider of retrofit and energy efficiency solutions. With a strong reputation for quality and delivery, Aran is focused on raising standards across installation projects while improving the comfort, cost of living and sustainability of UK homes. What will you be doing? As a Field Technical Coordinator, you'll play a key role in ensuring health and safety standards are consistently delivered across our retrofit installation sites. This is a field-based role, where you'll work closely with operational teams, supervisors and subcontractors-supporting safe working practices and promoting a strong safety-first culture across all projects. As a Field Health & Safety Coordinator, you'll play a vital role in ensuring health and safety standards are consistently delivered across our retrofit installation projects. Working mainly on-site, you'll partner closely with operational teams, supervisors and subcontractors to embed a strong, proactive safety culture and ensure safe working practices are followed at all times. This is a hands-on, people-focused role where you'll balance compliance, coaching and continuous improvement to help teams deliver safely and effectively. Your responsibilities will include: Carrying out site inspections, safety observations and compliance checks across projects Monitoring working practices to ensure alignment with RAMS, company procedures and legal requirements Identifying risks, unsafe behaviours or conditions and supporting corrective actions Delivering toolbox talks, training sessions and safety briefings to site teams and subcontractors Reviewing site documentation (risk assessments, method statements, COSHH, PPE compliance) Maintaining clear records of inspections, observations and actions taken Supporting investigations into incidents, near misses and root cause analysis Identifying trends, risks and opportunities to improve safety performance Working alongside Contracts Managers, Supervisors and leadership teams to drive continuous improvement You'll be instrumental in creating a culture where everyone takes responsibility for safety-helping ensure we deliver work that's right first time, every time. What you'll bring We're looking for someone who's confident in the field, passionate about safety, and able to positively influence teams on-site. You'll bring: Experience working in construction, retrofit or field-based operational environments A strong understanding of construction health and safety practices Experience carrying out site inspections and safety observations The ability to engage and build relationships with site teams, installers and subcontractors Strong communication skills and a practical, solutions-focused approach A proactive mindset, with the confidence to challenge and improve ways of working Essential qualifications: NEBOSH General Certificate (or equivalent) CSCS card (or equivalent) Full UK driving licence Desirable qualifications but not deal breakers: IOSH Managing Safely or Working Safely SSSTS qualification Experience delivering toolbox talks Knowledge of retrofit installation activities such as insulation, ventilation or renewable technologies What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Employee assistance programme My Rewards portal, access to 1000's of retail discounts Enhanced maternity, paternity leave and adoption leave In addition, this role offers; Company events, including an annual Christmas party Christmas shutdown period Casual dress Free parking and on-site parking Referral programme Bereavement leave And yes Free Sandwich Friday About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. IND1
Aug 05, 2026
Full time
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. Based at our Bury St Edmunds (Higham) office in Suffolk, you'll be joining Aran, part of M Group Energy - an industry-leading provider of retrofit and energy efficiency solutions. With a strong reputation for quality and delivery, Aran is focused on raising standards across installation projects while improving the comfort, cost of living and sustainability of UK homes. What will you be doing? As a Field Technical Coordinator, you'll play a key role in ensuring health and safety standards are consistently delivered across our retrofit installation sites. This is a field-based role, where you'll work closely with operational teams, supervisors and subcontractors-supporting safe working practices and promoting a strong safety-first culture across all projects. As a Field Health & Safety Coordinator, you'll play a vital role in ensuring health and safety standards are consistently delivered across our retrofit installation projects. Working mainly on-site, you'll partner closely with operational teams, supervisors and subcontractors to embed a strong, proactive safety culture and ensure safe working practices are followed at all times. This is a hands-on, people-focused role where you'll balance compliance, coaching and continuous improvement to help teams deliver safely and effectively. Your responsibilities will include: Carrying out site inspections, safety observations and compliance checks across projects Monitoring working practices to ensure alignment with RAMS, company procedures and legal requirements Identifying risks, unsafe behaviours or conditions and supporting corrective actions Delivering toolbox talks, training sessions and safety briefings to site teams and subcontractors Reviewing site documentation (risk assessments, method statements, COSHH, PPE compliance) Maintaining clear records of inspections, observations and actions taken Supporting investigations into incidents, near misses and root cause analysis Identifying trends, risks and opportunities to improve safety performance Working alongside Contracts Managers, Supervisors and leadership teams to drive continuous improvement You'll be instrumental in creating a culture where everyone takes responsibility for safety-helping ensure we deliver work that's right first time, every time. What you'll bring We're looking for someone who's confident in the field, passionate about safety, and able to positively influence teams on-site. You'll bring: Experience working in construction, retrofit or field-based operational environments A strong understanding of construction health and safety practices Experience carrying out site inspections and safety observations The ability to engage and build relationships with site teams, installers and subcontractors Strong communication skills and a practical, solutions-focused approach A proactive mindset, with the confidence to challenge and improve ways of working Essential qualifications: NEBOSH General Certificate (or equivalent) CSCS card (or equivalent) Full UK driving licence Desirable qualifications but not deal breakers: IOSH Managing Safely or Working Safely SSSTS qualification Experience delivering toolbox talks Knowledge of retrofit installation activities such as insulation, ventilation or renewable technologies What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Employee assistance programme My Rewards portal, access to 1000's of retail discounts Enhanced maternity, paternity leave and adoption leave In addition, this role offers; Company events, including an annual Christmas party Christmas shutdown period Casual dress Free parking and on-site parking Referral programme Bereavement leave And yes Free Sandwich Friday About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. IND1
Part Time Purchasing Executive 22 hours per week Swindon Initial 3 months, with view to go perm Your New Role As a Purchasing Coordinator, you'll play a key role in ensuring customer orders are processed accurately and efficiently from receipt through to completion. Acting as the link between internal sales teams, suppliers and customers, you'll manage the end-to-end order process, ensuring all information is correct, resolving any discrepancies and providing regular updates throughout the customer journey. You'll be the first point of contact for queries, taking ownership of issues through to resolution while delivering a high standard of customer service. Working in a fast-paced environment, you'll manage multiple priorities, maintain accurate records across internal systems and collaborate closely with colleagues to ensure operational targets and service standards are consistently achieved. Ensuring Your Success To succeed in this role, you'll have previous experience in a customer service, administration, purchasing, order management or coordination position where accuracy and attention to detail were essential. You'll be confident working across multiple systems, managing competing priorities and communicating effectively with both internal and external stakeholders. You'll demonstrate strong organisational skills, take ownership of your workload and proactively resolve issues while maintaining a customer-first approach. A collaborative mindset, excellent communication skills and the ability to remain calm under pressure are key to thriving in this role. Experience using Microsoft Office, particularly Excel, and working within service level agreements would be advantageous. In Return You'll become part of a supportive and collaborative team where your contribution is recognised and valued. The role offers excellent opportunities to develop your skills and gain exposure to a wide range of business functions. Alongside a competitive salary, you'll benefit from ongoing training, career development opportunities and a positive working environment that encourages teamwork, continuous improvement and professional growth.
Aug 05, 2026
Full time
Part Time Purchasing Executive 22 hours per week Swindon Initial 3 months, with view to go perm Your New Role As a Purchasing Coordinator, you'll play a key role in ensuring customer orders are processed accurately and efficiently from receipt through to completion. Acting as the link between internal sales teams, suppliers and customers, you'll manage the end-to-end order process, ensuring all information is correct, resolving any discrepancies and providing regular updates throughout the customer journey. You'll be the first point of contact for queries, taking ownership of issues through to resolution while delivering a high standard of customer service. Working in a fast-paced environment, you'll manage multiple priorities, maintain accurate records across internal systems and collaborate closely with colleagues to ensure operational targets and service standards are consistently achieved. Ensuring Your Success To succeed in this role, you'll have previous experience in a customer service, administration, purchasing, order management or coordination position where accuracy and attention to detail were essential. You'll be confident working across multiple systems, managing competing priorities and communicating effectively with both internal and external stakeholders. You'll demonstrate strong organisational skills, take ownership of your workload and proactively resolve issues while maintaining a customer-first approach. A collaborative mindset, excellent communication skills and the ability to remain calm under pressure are key to thriving in this role. Experience using Microsoft Office, particularly Excel, and working within service level agreements would be advantageous. In Return You'll become part of a supportive and collaborative team where your contribution is recognised and valued. The role offers excellent opportunities to develop your skills and gain exposure to a wide range of business functions. Alongside a competitive salary, you'll benefit from ongoing training, career development opportunities and a positive working environment that encourages teamwork, continuous improvement and professional growth.
We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands-on role suited to someone who enjoys being active, thrives in a fast-paced environment and takes pride in delivering a high standard of operational support. Key Responsibilities Receive, log and distribute incoming mail, parcels and deliveries across the office. Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment. Coordinate courier collections and passenger vehicle bookings, ensuring cost-effective solutions are used. Deliver packages and confidential documents promptly throughout the building. Support the distribution of company publications and printed materials. Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required. Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards. Carry out regular housekeeping and maintain a clean, safe working environment. Build positive relationships with internal employees and external courier providers. Assist with general office logistics and provide ad hoc operational support as required. Skills & Experience Previous experience within a mailroom, office services, facilities, logistics or workplace support environment. Excellent organisational skills with strong attention to detail. Strong customer service and communication skills. Comfortable using Microsoft Office and package tracking/logistics systems. Ability to prioritise multiple tasks within a busy office. Reliable, proactive and able to work independently. Comfortable with manual handling and moving parcels where required. 2 month contract - ASAP Start Location London - onsite Rate - £15p/h
Aug 05, 2026
Contractor
We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands-on role suited to someone who enjoys being active, thrives in a fast-paced environment and takes pride in delivering a high standard of operational support. Key Responsibilities Receive, log and distribute incoming mail, parcels and deliveries across the office. Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment. Coordinate courier collections and passenger vehicle bookings, ensuring cost-effective solutions are used. Deliver packages and confidential documents promptly throughout the building. Support the distribution of company publications and printed materials. Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required. Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards. Carry out regular housekeeping and maintain a clean, safe working environment. Build positive relationships with internal employees and external courier providers. Assist with general office logistics and provide ad hoc operational support as required. Skills & Experience Previous experience within a mailroom, office services, facilities, logistics or workplace support environment. Excellent organisational skills with strong attention to detail. Strong customer service and communication skills. Comfortable using Microsoft Office and package tracking/logistics systems. Ability to prioritise multiple tasks within a busy office. Reliable, proactive and able to work independently. Comfortable with manual handling and moving parcels where required. 2 month contract - ASAP Start Location London - onsite Rate - £15p/h
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Rail & Aviation - when it comes to rail, we deliver a variety of enhancement and infrastructure projects across all routes, both overground and underground. With over 40 years' experience, we're a trusted partner with the expertise to get the work done. What will you be doing? A Senior Engineer is a key member of the project team, responsible for overseeing and managing works across multiple projects and ensuring delivery on time, within budget, and in line with all required quality and safety standards. The Senior Engineer reports directly to the Project Manager and may manage and mentor engineers and other site personnel as required. The role is predominantly site-based and includes specific civil engineering responsibilities under Network Rail requirements. Project Planning and Organisation: Plan and organise activities, materials, and equipment across multiple rail projects to meet deadlines and project objectives. Leadership and Mentoring: Supervise, mentor, and line manage junior engineers, site workers, and subcontractors. Delegate tasks, provide guidance, and support professional development. Health and Safety: Manage day-to-day site operations, assist with the review and production of safety paperwork, and ensure the site is managed in line with the construction phase plan. Identify and mitigate risks, ensuring full compliance with health and safety legislation and Network Rail standards. Engineering and Quality Assurance (QA): Act as Setting Out Engineer and, as required, Contractor's Responsible Engineer (CRE, Civils Construction). Lead and coordinate the development, review, and sign-off of Temporary and Permanent Works designs for constructability and compliance. Oversee all CRE accountabilities. Ensure site works meet project specifications, regulations, and defined quality standards. Conduct regular on-site checks and ensure adherence to the QMP, maintaining all necessary QA documentation and records. Temporary Works: (Desirable) Act as Temporary Works Coordinator (TWC), ensuring all permits and processes are followed. Communication: Liaise effectively with clients, stakeholders, and project teams to provide updates, resolve issues, and ensure clarity across cross-functional site teams. Commercial: Take off and order materials as projects require. Maintain commercial awareness and ensure good value for money to support project cost objectives. What you will bring Minimum 10 years' experience as an engineer within rail or major civil engineering projects. Strong experience as a Setting Out Engineer on site-based works. Proven history in the delivery and management of Quality Assurance systems, site records, and compliance. Substantial experience acting as or readiness to act as Contractor's Responsible Engineer (CRE) for Civils Construction under Network Rail or comparable standards. (Desirable) Qualified Temporary Works Coordinator (TWC) or equivalent. Demonstrated capability in mentoring, line managing, and developing engineers. Full, clean UK driving licence. Desirable Skills & Attributes: Excellent organisation, communication, coordination, and leadership capabilities. Proactive safety-led approach with clear focus on documentation and compliance. Ability to work across multiple sites and projects, supporting asset management and delivery teams. Chartered or Incorporated status with the Institution of Civil Engineers (ICE) or similar (advantageous but not mandatory). What's in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1,000's retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers Salary sacrifice car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 23 days annual leave plus bank holidays Recommend a friend - get rewarded for introducing people to us! Holiday purchase scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, we may close job adverts before the stated closing date. We'd encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction. &A IND1
Aug 05, 2026
Full time
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Rail & Aviation - when it comes to rail, we deliver a variety of enhancement and infrastructure projects across all routes, both overground and underground. With over 40 years' experience, we're a trusted partner with the expertise to get the work done. What will you be doing? A Senior Engineer is a key member of the project team, responsible for overseeing and managing works across multiple projects and ensuring delivery on time, within budget, and in line with all required quality and safety standards. The Senior Engineer reports directly to the Project Manager and may manage and mentor engineers and other site personnel as required. The role is predominantly site-based and includes specific civil engineering responsibilities under Network Rail requirements. Project Planning and Organisation: Plan and organise activities, materials, and equipment across multiple rail projects to meet deadlines and project objectives. Leadership and Mentoring: Supervise, mentor, and line manage junior engineers, site workers, and subcontractors. Delegate tasks, provide guidance, and support professional development. Health and Safety: Manage day-to-day site operations, assist with the review and production of safety paperwork, and ensure the site is managed in line with the construction phase plan. Identify and mitigate risks, ensuring full compliance with health and safety legislation and Network Rail standards. Engineering and Quality Assurance (QA): Act as Setting Out Engineer and, as required, Contractor's Responsible Engineer (CRE, Civils Construction). Lead and coordinate the development, review, and sign-off of Temporary and Permanent Works designs for constructability and compliance. Oversee all CRE accountabilities. Ensure site works meet project specifications, regulations, and defined quality standards. Conduct regular on-site checks and ensure adherence to the QMP, maintaining all necessary QA documentation and records. Temporary Works: (Desirable) Act as Temporary Works Coordinator (TWC), ensuring all permits and processes are followed. Communication: Liaise effectively with clients, stakeholders, and project teams to provide updates, resolve issues, and ensure clarity across cross-functional site teams. Commercial: Take off and order materials as projects require. Maintain commercial awareness and ensure good value for money to support project cost objectives. What you will bring Minimum 10 years' experience as an engineer within rail or major civil engineering projects. Strong experience as a Setting Out Engineer on site-based works. Proven history in the delivery and management of Quality Assurance systems, site records, and compliance. Substantial experience acting as or readiness to act as Contractor's Responsible Engineer (CRE) for Civils Construction under Network Rail or comparable standards. (Desirable) Qualified Temporary Works Coordinator (TWC) or equivalent. Demonstrated capability in mentoring, line managing, and developing engineers. Full, clean UK driving licence. Desirable Skills & Attributes: Excellent organisation, communication, coordination, and leadership capabilities. Proactive safety-led approach with clear focus on documentation and compliance. Ability to work across multiple sites and projects, supporting asset management and delivery teams. Chartered or Incorporated status with the Institution of Civil Engineers (ICE) or similar (advantageous but not mandatory). What's in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributory pension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1,000's retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers Salary sacrifice car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 23 days annual leave plus bank holidays Recommend a friend - get rewarded for introducing people to us! Holiday purchase scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, we may close job adverts before the stated closing date. We'd encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction. &A IND1
Main Purpose of Role: To support the smooth day-to-day running of our Chester office by delivering a professional, welcoming and efficient experience for employees, customers, visitors and suppliers. Acting as the first point of contact for the business, this varied role combines reception, administration, facilities coordination and basic IT support responsibilities, ensuring the office operates effectively while providing outstanding organisational and administrative support across multiple departments. Key Responsibilities: Office Administration & Operations Support Act as the first point of contact for visitors, customers and contractors. Welcome visitors, answer the doorbell and provide a professional and friendly reception service. Coordinate visitor visits, meeting room bookings and refreshments as required. Manage inventory and restock office supplies, food deliveries, and cleaning materials. Organise travel and accommodation bookings for employees and sales meetings. Manage incoming and outgoing post and courier services which include arranging the dispatch of consumables and materials to customers as well as manage employee clothing and PPE requests. Support general office administration and maintain an organised office environment. Coordinate onboarding arrangements and inductions for new employees. Building & Facilities Maintenance Monitor standard facility systems (HVAC, lighting, plumbing) and report major issues to senior management. Coordinate with external contractors, cleaners, and technicians for repairs and routine service appointments Conduct daily walk-throughs of the premises to identify maintenance issues, repairs, or tidiness needs. Health & Safety (H&S) Compliance Perform regular, scheduled safety checks (e.g., fire extinguisher inspections, first aid box inventory, emergency light testing). Keep emergency exit routes, hallways, and common areas clear of hazards. IT Support Arrange IT equipment for new starters and existing employees as required. Assist with basic IT setup and troubleshooting where appropriate. Escalate technical issues to the IT Support team and liaise with them to ensure resolution. Support the management and tracking of company IT equipment. Skills & Experience Previous experience in an office administration, coordination or receptionist role. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Confidence using Microsoft Office applications and troubleshooting basic IT issues. Ability to work independently and use initiative. Professional, approachable and customer-focused manner. Strong attention to detail and accuracy. Personal Attributes Warm, welcoming and approachable. Highly organised and proactive. Reliable and professional. Adaptable and willing to support a variety of business needs. Confident interacting with people at all levels. Enjoys building positive relationships and helping others. IT confident and comfortable supporting colleagues with basic technology queries Enhanced Benefits Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Enhanced Family Leave
Aug 05, 2026
Full time
Main Purpose of Role: To support the smooth day-to-day running of our Chester office by delivering a professional, welcoming and efficient experience for employees, customers, visitors and suppliers. Acting as the first point of contact for the business, this varied role combines reception, administration, facilities coordination and basic IT support responsibilities, ensuring the office operates effectively while providing outstanding organisational and administrative support across multiple departments. Key Responsibilities: Office Administration & Operations Support Act as the first point of contact for visitors, customers and contractors. Welcome visitors, answer the doorbell and provide a professional and friendly reception service. Coordinate visitor visits, meeting room bookings and refreshments as required. Manage inventory and restock office supplies, food deliveries, and cleaning materials. Organise travel and accommodation bookings for employees and sales meetings. Manage incoming and outgoing post and courier services which include arranging the dispatch of consumables and materials to customers as well as manage employee clothing and PPE requests. Support general office administration and maintain an organised office environment. Coordinate onboarding arrangements and inductions for new employees. Building & Facilities Maintenance Monitor standard facility systems (HVAC, lighting, plumbing) and report major issues to senior management. Coordinate with external contractors, cleaners, and technicians for repairs and routine service appointments Conduct daily walk-throughs of the premises to identify maintenance issues, repairs, or tidiness needs. Health & Safety (H&S) Compliance Perform regular, scheduled safety checks (e.g., fire extinguisher inspections, first aid box inventory, emergency light testing). Keep emergency exit routes, hallways, and common areas clear of hazards. IT Support Arrange IT equipment for new starters and existing employees as required. Assist with basic IT setup and troubleshooting where appropriate. Escalate technical issues to the IT Support team and liaise with them to ensure resolution. Support the management and tracking of company IT equipment. Skills & Experience Previous experience in an office administration, coordination or receptionist role. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Confidence using Microsoft Office applications and troubleshooting basic IT issues. Ability to work independently and use initiative. Professional, approachable and customer-focused manner. Strong attention to detail and accuracy. Personal Attributes Warm, welcoming and approachable. Highly organised and proactive. Reliable and professional. Adaptable and willing to support a variety of business needs. Confident interacting with people at all levels. Enjoys building positive relationships and helping others. IT confident and comfortable supporting colleagues with basic technology queries Enhanced Benefits Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Enhanced Family Leave
Are you highly organised, a strong communicator, detail oriented and passionate about maintaining high standards? Come and join our growing team! We deliver mechanical and technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited to, the following activities: Answering incoming calls promptly, in a professional and friendly manner, providing outstanding customer service at all times. Gathering detailed information during each call and aim to resolve queries at the first point of contact whenever possible. Preparing quotations in line with customer requirements. Accurately log job data into our system. Maintaining accurate F-Gas records and ensure compliance with current legislation. Working to set SLA s and response times and achieving KPI s. Assist with ordering materials and liaising with suppliers where required. Monitoring job progress and ensuring deadlines are met. Awareness of customer contractual requirements. Uploading data to customer portals and maintaining our CRM system. Issue clear and comprehensive jobs sheets. Tracking works and updating internal systems and clients. Using Microsoft Word and Excel for general admin and reporting tasks. Play a key part in supporting our integrated management system (ISO9001, ISO 45001 & ISO 14001). Skills, Experience & Qualifications Experience in the HVAC industry Knowledge of planned preventative maintenance (PPM) and reactive service operations Understanding of F-Gas regulations and associated record keeping Strong organisational and administrative skills A keen eye for detail Excellent communication skills, both written and verbal A proactive and self-motivated approach to problem solving A customer focused mindset and a commitment to delivering service excellence Ability to prioritise in a fast-paced environment Must be familiar with Microsoft Outlook, Word and Excel Why work with us? Join a supportive and close-knit team in a growing business Work with a wide variety of clients Contribute to a company that cares about quality and customer service Opportunities for training, personal growth and development Health Cash Plan Scheme after qualifying period Company Pension Scheme 20 days annual leave plus bank holidays, increasing each year to 25 days Additional annual leave offered, with your birthday off Company events throughout the year If you want to join our team please send your CV and a short covering letter.
Aug 05, 2026
Full time
Are you highly organised, a strong communicator, detail oriented and passionate about maintaining high standards? Come and join our growing team! We deliver mechanical and technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited to, the following activities: Answering incoming calls promptly, in a professional and friendly manner, providing outstanding customer service at all times. Gathering detailed information during each call and aim to resolve queries at the first point of contact whenever possible. Preparing quotations in line with customer requirements. Accurately log job data into our system. Maintaining accurate F-Gas records and ensure compliance with current legislation. Working to set SLA s and response times and achieving KPI s. Assist with ordering materials and liaising with suppliers where required. Monitoring job progress and ensuring deadlines are met. Awareness of customer contractual requirements. Uploading data to customer portals and maintaining our CRM system. Issue clear and comprehensive jobs sheets. Tracking works and updating internal systems and clients. Using Microsoft Word and Excel for general admin and reporting tasks. Play a key part in supporting our integrated management system (ISO9001, ISO 45001 & ISO 14001). Skills, Experience & Qualifications Experience in the HVAC industry Knowledge of planned preventative maintenance (PPM) and reactive service operations Understanding of F-Gas regulations and associated record keeping Strong organisational and administrative skills A keen eye for detail Excellent communication skills, both written and verbal A proactive and self-motivated approach to problem solving A customer focused mindset and a commitment to delivering service excellence Ability to prioritise in a fast-paced environment Must be familiar with Microsoft Outlook, Word and Excel Why work with us? Join a supportive and close-knit team in a growing business Work with a wide variety of clients Contribute to a company that cares about quality and customer service Opportunities for training, personal growth and development Health Cash Plan Scheme after qualifying period Company Pension Scheme 20 days annual leave plus bank holidays, increasing each year to 25 days Additional annual leave offered, with your birthday off Company events throughout the year If you want to join our team please send your CV and a short covering letter.
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Aug 05, 2026
Full time
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Aug 05, 2026
Full time
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Customer Support Coordinator Manufacturing Bridgend Salary: £25k - £27.5k We are seeking a customer focused professional to join our client s Customer Support Team This role combines excellent customer service with support for a range of specialist technical products. We are particularly interested in candidates with experience in customer support roles involving technical products, quotations, and order processing. Managing customer accounts, you will take ownership of enquiries, quotations, and orders, ensuring a smooth and professional customer experience. The Role Prepare and process customer quotations and orders. Manage customer enquiries and resolve issues efficiently. Provide pricing, product information, and technical data. Liaise with internal teams to ensure customer requirements are met. Identify opportunities to promote products and support sales growth. Maintain accurate customer and order records. The Person Experience in customer service, sales support, or account coordination. Experience processing quotations and orders, ideally for technical, construction or manufacturing Experience using CRM systems and Microsoft Office. Strong communication, organisational, and problem solving skills. Excellent attention to detail and ability to manage priorities. Positive attitude and willingness to learn. While this is a customer support role, the products have a technical focus. We are looking for someone who is comfortable working with technical product information and customer requirements, Full product training will be provided
Aug 05, 2026
Full time
Customer Support Coordinator Manufacturing Bridgend Salary: £25k - £27.5k We are seeking a customer focused professional to join our client s Customer Support Team This role combines excellent customer service with support for a range of specialist technical products. We are particularly interested in candidates with experience in customer support roles involving technical products, quotations, and order processing. Managing customer accounts, you will take ownership of enquiries, quotations, and orders, ensuring a smooth and professional customer experience. The Role Prepare and process customer quotations and orders. Manage customer enquiries and resolve issues efficiently. Provide pricing, product information, and technical data. Liaise with internal teams to ensure customer requirements are met. Identify opportunities to promote products and support sales growth. Maintain accurate customer and order records. The Person Experience in customer service, sales support, or account coordination. Experience processing quotations and orders, ideally for technical, construction or manufacturing Experience using CRM systems and Microsoft Office. Strong communication, organisational, and problem solving skills. Excellent attention to detail and ability to manage priorities. Positive attitude and willingness to learn. While this is a customer support role, the products have a technical focus. We are looking for someone who is comfortable working with technical product information and customer requirements, Full product training will be provided
As a Sales Consultant in the Media & Agency sector, you'll play a key role in driving growth by building relationships with clients and identifying new opportunities. Your day-to-day will include engaging with customers, understanding their needs, and delivering tailored solutions to help them achieve their goals. Client Details A company operating in the Media & Agency industry, dedicated to delivering effective solutions for its clients. Description Engage with clients to understand their needs and provide tailored recommendations. Develop and maintain strong relationships with existing and potential customers. Identify new sales opportunities and create strategies to pursue them effectively. Collaborate with internal teams to ensure seamless delivery of services to clients. Achieve and exceed sales targets within the Media & Agency sector. Prepare and present proposals to prospective clients. Maintain up-to-date knowledge of the industry and market trends. Track and report on sales performance and client feedback to improve results. Profile A successful Sales Consultant should have: Proven ability to build and manage client relationships effectively. Experience in sales within the Media & Agency industry. Strong communication and negotiation skills. Ability to work independently and as part of a team. A proactive and results-driven approach to achieving targets. Good understanding of current market trends and customer needs. Confidence in presenting ideas and solutions to clients. Job Offer Competitive salary ranging from 25,200 to 30,800, dependent on the level of experience. Permanent position offering job security and growth potential. Additional company benefits to support your professional journey. If you're interested in this role, apply now.
Aug 05, 2026
Full time
As a Sales Consultant in the Media & Agency sector, you'll play a key role in driving growth by building relationships with clients and identifying new opportunities. Your day-to-day will include engaging with customers, understanding their needs, and delivering tailored solutions to help them achieve their goals. Client Details A company operating in the Media & Agency industry, dedicated to delivering effective solutions for its clients. Description Engage with clients to understand their needs and provide tailored recommendations. Develop and maintain strong relationships with existing and potential customers. Identify new sales opportunities and create strategies to pursue them effectively. Collaborate with internal teams to ensure seamless delivery of services to clients. Achieve and exceed sales targets within the Media & Agency sector. Prepare and present proposals to prospective clients. Maintain up-to-date knowledge of the industry and market trends. Track and report on sales performance and client feedback to improve results. Profile A successful Sales Consultant should have: Proven ability to build and manage client relationships effectively. Experience in sales within the Media & Agency industry. Strong communication and negotiation skills. Ability to work independently and as part of a team. A proactive and results-driven approach to achieving targets. Good understanding of current market trends and customer needs. Confidence in presenting ideas and solutions to clients. Job Offer Competitive salary ranging from 25,200 to 30,800, dependent on the level of experience. Permanent position offering job security and growth potential. Additional company benefits to support your professional journey. If you're interested in this role, apply now.
Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Coordinator to join their team on a permanent basis. Key Responsibilities Manage a portfolio of customer accounts, building and maintaining strong relationships Process customer orders and track them through to delivery Allocate stock accurately to customer orders Provide customer account reports and forecasts to internal stakeholders Collaborate with internal departments throughout the order lifecycle Resolve issues promptly, providing effective and customer-focused solutions Background and Experience Required Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager Background in a fast-paced manufacturing, supply chain, or distribution environment Strong customer service and relationship management skills Excellent attention to detail and high level of accuracy Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems Clear and professional communication skills, both written and verbal
Aug 05, 2026
Full time
Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Coordinator to join their team on a permanent basis. Key Responsibilities Manage a portfolio of customer accounts, building and maintaining strong relationships Process customer orders and track them through to delivery Allocate stock accurately to customer orders Provide customer account reports and forecasts to internal stakeholders Collaborate with internal departments throughout the order lifecycle Resolve issues promptly, providing effective and customer-focused solutions Background and Experience Required Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager Background in a fast-paced manufacturing, supply chain, or distribution environment Strong customer service and relationship management skills Excellent attention to detail and high level of accuracy Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems Clear and professional communication skills, both written and verbal
Consortium Professional Recruitment Ltd
Marfleet, Yorkshire
Job Title: Graduate Customer Service Coordinator Location: Hull Salary: £27,000 Consortium Professional Recruitment are pleased to be working with an established and growing organisation to recruit a Graduate Customer Service Coordinator. This is an exciting opportunity for a recent graduate or someone looking to begin their first professional role after university. You will join a friendly and supportive team where you will receive the guidance needed to build your confidence and develop valuable commercial experience. No previous industry knowledge is required. What matters most is your enthusiasm, willingness to learn and ability to communicate with a wide range of people. The Opportunity: As a Graduate Customer Service Coordinator, you ll play a key role in: Responding to customer enquiries by telephone and email. Helping to coordinate engineers and service visits. Keeping customers informed and helping to resolve their queries. Recording accurate information within the company s internal systems. Building positive relationships with customers, colleagues and external partners. Your work will directly contribute to creating a positive customer experience and helping the wider team deliver a responsive and reliable service. About You: We re looking for someone who can bring: A degree or equivalent experience, with an interest in starting a professional career. A friendly, confident and professional communication style. Good organisation skills and the ability to manage different tasks. A positive attitude and genuine willingness to learn. Care and attention when recording information and completing administrative tasks. The confidence to ask questions, share ideas and work as part of a supportive team. You do not need previous experience in this industry. Full support will be provided to help you learn about the business, its customers and the systems you will use. The Benefits and Package: In return, you ll enjoy: Training and support as you begin your career. The opportunity to develop valuable customer service and commercial skills. A varied role within a friendly and collaborative team. Exposure to different areas of a successful and growing business. The chance to build a strong foundation for your future career. How to Apply: This exciting Graduate Customer Service Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you are ready to take your first step into a professional career, we would love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Aug 05, 2026
Full time
Job Title: Graduate Customer Service Coordinator Location: Hull Salary: £27,000 Consortium Professional Recruitment are pleased to be working with an established and growing organisation to recruit a Graduate Customer Service Coordinator. This is an exciting opportunity for a recent graduate or someone looking to begin their first professional role after university. You will join a friendly and supportive team where you will receive the guidance needed to build your confidence and develop valuable commercial experience. No previous industry knowledge is required. What matters most is your enthusiasm, willingness to learn and ability to communicate with a wide range of people. The Opportunity: As a Graduate Customer Service Coordinator, you ll play a key role in: Responding to customer enquiries by telephone and email. Helping to coordinate engineers and service visits. Keeping customers informed and helping to resolve their queries. Recording accurate information within the company s internal systems. Building positive relationships with customers, colleagues and external partners. Your work will directly contribute to creating a positive customer experience and helping the wider team deliver a responsive and reliable service. About You: We re looking for someone who can bring: A degree or equivalent experience, with an interest in starting a professional career. A friendly, confident and professional communication style. Good organisation skills and the ability to manage different tasks. A positive attitude and genuine willingness to learn. Care and attention when recording information and completing administrative tasks. The confidence to ask questions, share ideas and work as part of a supportive team. You do not need previous experience in this industry. Full support will be provided to help you learn about the business, its customers and the systems you will use. The Benefits and Package: In return, you ll enjoy: Training and support as you begin your career. The opportunity to develop valuable customer service and commercial skills. A varied role within a friendly and collaborative team. Exposure to different areas of a successful and growing business. The chance to build a strong foundation for your future career. How to Apply: This exciting Graduate Customer Service Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you are ready to take your first step into a professional career, we would love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Information Governance Coordinator Assignment Length: up to 12 weeks Location:Oldham Rate: 19.00 per hourHours: 35 per week As the Information Governance Coordinator, you will be responsible for handling confidential information with discretion, ensuring accuracy and maintaining exceptional attention to detail. You will be a confident communicator, capable of building strong working relationships with a range of stakeholders while delivering a high level of customer service. Requirements: Good understanding of working with confidential information. Excellent attention to detail with ability to prioritise and ensure targets are met. Proven ability to work methodically, follow agreed procedures and accurately record information. Good oral and written communication skills with key stakeholders at all levels. Experience of working in a customer focused environment and the ability to manage customer expectations. Good knowledge of Microsoft Office Excel and Word. Experience of undertaking a range of co-ordination and administration activities and be able to work to conflicting deadlines and priorities. Ability to work effectively and pro-actively without high levels of supervision. Apply Now If you are an experienced Information governance coordinator available at short notice and looking for your next temporary opportunity, we would love to hear from you.Apply today with your updated CV for immediate consideration. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Information Governance Coordinator Assignment Length: up to 12 weeks Location:Oldham Rate: 19.00 per hourHours: 35 per week As the Information Governance Coordinator, you will be responsible for handling confidential information with discretion, ensuring accuracy and maintaining exceptional attention to detail. You will be a confident communicator, capable of building strong working relationships with a range of stakeholders while delivering a high level of customer service. Requirements: Good understanding of working with confidential information. Excellent attention to detail with ability to prioritise and ensure targets are met. Proven ability to work methodically, follow agreed procedures and accurately record information. Good oral and written communication skills with key stakeholders at all levels. Experience of working in a customer focused environment and the ability to manage customer expectations. Good knowledge of Microsoft Office Excel and Word. Experience of undertaking a range of co-ordination and administration activities and be able to work to conflicting deadlines and priorities. Ability to work effectively and pro-actively without high levels of supervision. Apply Now If you are an experienced Information governance coordinator available at short notice and looking for your next temporary opportunity, we would love to hear from you.Apply today with your updated CV for immediate consideration. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
TWC HOME GROUP Customer Service Coordinator Join the team keeping our customers informed, reassured and looked after Reports to: Operations Manager Department: Installation Office Hours: Monday Friday, 8:00am 4:00pm Location: Headlands Grove Trading Estate, SN2 7JQ Salary & Package: £25,000 per annum + holidays. Full training provided. About the Role TWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after. What You'll Be Doing Customer Communication Call customers ahead of installation to talk them through what will happen on the day. Explain arrival times, site preparation and what to expect. Answer questions and keep customers reassured throughout. Aftercare Call customers after installation to check they're happy. Log any concerns and arrange prompt follow-up. Encourage happy customers to leave a review. Service & Remedial Management Take service calls and work out what's needed to put things right. Raise service reports and order any parts required. Track remedial jobs through to completion. Scheduling & Logistics Manage service engineers' diaries and book appointments efficiently. Confirm and rearrange appointments as needed. Make sure engineers have everything they need before heading out. Reception & Office Support Answer incoming calls and direct them to the right person. Take accurate messages and monitor the inbox. Support the Installation Office with day-to-day admin. Help keep schedules and customer records up to date. What We're Looking For Essential A friendly, professional telephone manner. Strong organisational skills and attention to detail. Comfortable multitasking in a busy office. Good computer literacy. A calm, problem-solving approach. Previous customer service experience. Desirable Experience in windows, doors or home improvements. Experience scheduling engineers or installation teams. Understanding of warranty or remedial processes. Experience using a CRM system. Interested in joining TWC Home Group? Apply now with your latest CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 05, 2026
Full time
TWC HOME GROUP Customer Service Coordinator Join the team keeping our customers informed, reassured and looked after Reports to: Operations Manager Department: Installation Office Hours: Monday Friday, 8:00am 4:00pm Location: Headlands Grove Trading Estate, SN2 7JQ Salary & Package: £25,000 per annum + holidays. Full training provided. About the Role TWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after. What You'll Be Doing Customer Communication Call customers ahead of installation to talk them through what will happen on the day. Explain arrival times, site preparation and what to expect. Answer questions and keep customers reassured throughout. Aftercare Call customers after installation to check they're happy. Log any concerns and arrange prompt follow-up. Encourage happy customers to leave a review. Service & Remedial Management Take service calls and work out what's needed to put things right. Raise service reports and order any parts required. Track remedial jobs through to completion. Scheduling & Logistics Manage service engineers' diaries and book appointments efficiently. Confirm and rearrange appointments as needed. Make sure engineers have everything they need before heading out. Reception & Office Support Answer incoming calls and direct them to the right person. Take accurate messages and monitor the inbox. Support the Installation Office with day-to-day admin. Help keep schedules and customer records up to date. What We're Looking For Essential A friendly, professional telephone manner. Strong organisational skills and attention to detail. Comfortable multitasking in a busy office. Good computer literacy. A calm, problem-solving approach. Previous customer service experience. Desirable Experience in windows, doors or home improvements. Experience scheduling engineers or installation teams. Understanding of warranty or remedial processes. Experience using a CRM system. Interested in joining TWC Home Group? Apply now with your latest CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Pertemps Black Country Perms
Wolverhampton, Staffordshire
Are you an organised individual who enjoys a varied role combining administration with hands-on warehouse duties? Do you have a valid Forklift Truck (FLT) licence and enjoy working in a fast-paced environment? We are recruiting on behalf of a leading global engineering business for a Stores & Logistics Coordinator to join their busy operations team. This is an excellent opportunity for someone who is equally comfortable working on a computer as they are moving stock, loading vehicles and supporting warehouse operations. This role is approximately 60% administration and 40% manual warehouse duties, so we're looking for someone who is physically fit, organised and confident using computer systems. As Stores & Logistics Coordinator, you will be responsible for ensuring the smooth receipt, storage and despatch of parts and equipment whilst maintaining accurate stock records and providing excellent customer service. Your duties will include: Receiving and checking deliveries. Unpacking and distributing goods to the relevant departments. Booking stock into the warehouse and updating inventory using SAP (full training provided). Picking, packing and despatching customer orders. Arranging UK and international transport for customer deliveries and workshop shipments. Preparing shipping documentation, including commercial invoices where required. Loading outbound trailers and vehicles using a forklift. Monitoring shipment progress and resolving delivery delays with freight companies. Providing shipment updates to internal teams to ensure customers are kept informed. Running weekly stock reports and ordering required parts. Assisting with stock takes and maintaining accurate inventory records. Ensuring waste materials and scrapped goods are disposed of safely and in line with environmental regulations. Supporting the wider operations team with additional duties as required. What We're Looking For Valid Counterbalance FLT licence . Physically fit and happy carrying out manual handling duties. Previous warehouse, stores or logistics experience. Strong administration and organisational skills. Good IT skills with confidence using computer systems (SAP experience advantageous but not essential). Excellent attention to detail. Strong communication and customer service skills. Able to work independently and as part of a team. Self-motivated with a proactive approach to work. Monday to Friday (2.30pm finish on a Friday)
Aug 05, 2026
Full time
Are you an organised individual who enjoys a varied role combining administration with hands-on warehouse duties? Do you have a valid Forklift Truck (FLT) licence and enjoy working in a fast-paced environment? We are recruiting on behalf of a leading global engineering business for a Stores & Logistics Coordinator to join their busy operations team. This is an excellent opportunity for someone who is equally comfortable working on a computer as they are moving stock, loading vehicles and supporting warehouse operations. This role is approximately 60% administration and 40% manual warehouse duties, so we're looking for someone who is physically fit, organised and confident using computer systems. As Stores & Logistics Coordinator, you will be responsible for ensuring the smooth receipt, storage and despatch of parts and equipment whilst maintaining accurate stock records and providing excellent customer service. Your duties will include: Receiving and checking deliveries. Unpacking and distributing goods to the relevant departments. Booking stock into the warehouse and updating inventory using SAP (full training provided). Picking, packing and despatching customer orders. Arranging UK and international transport for customer deliveries and workshop shipments. Preparing shipping documentation, including commercial invoices where required. Loading outbound trailers and vehicles using a forklift. Monitoring shipment progress and resolving delivery delays with freight companies. Providing shipment updates to internal teams to ensure customers are kept informed. Running weekly stock reports and ordering required parts. Assisting with stock takes and maintaining accurate inventory records. Ensuring waste materials and scrapped goods are disposed of safely and in line with environmental regulations. Supporting the wider operations team with additional duties as required. What We're Looking For Valid Counterbalance FLT licence . Physically fit and happy carrying out manual handling duties. Previous warehouse, stores or logistics experience. Strong administration and organisational skills. Good IT skills with confidence using computer systems (SAP experience advantageous but not essential). Excellent attention to detail. Strong communication and customer service skills. Able to work independently and as part of a team. Self-motivated with a proactive approach to work. Monday to Friday (2.30pm finish on a Friday)
Job Title: MRP, Planning & Production Controller Location : Hartlebury Salary: Up to 40k per annum Job Type: Permanent, Full-time About Cope Precision Founded over 80 years ago and remaining a proud family-run business, Cope Precision is a leader in specialist machining solutions. We are a company built on a foundation of precision engineering, integrated design, and robust supply chain management, all with a relentless focus on safety, quality, and customer service. Our modern manufacturing facility in Hartlebury, strategically located near major road and rail networks, is where our team collaborates to solve complex problems for our clients, shaping the future of their projects. At Cope Precision, every team member is an integral part of our daily commitment to continuous improvement, driving our collective success and helping to build a secure future for our business and our people. Key Responsibilities Production Planning and Oversight: You will be responsible for creating, managing, and executing all production plans and schedules. This involves constant communication with our production supervisors to ensure all customer orders are scheduled and planned accurately. You will monitor progress, identify potential bottlenecks, and proactively implement solutions to keep orders on track and within budget. This includes coordinating the efficient use of resources, from machinery and materials to manpower, to optimize output without compromising on quality. Customer and Supplier Management: You will serve as the main point of contact for a wide range of customers and suppliers. This requires excellent communication skills to provide updates, address queries, and resolve any issues that may arise. You will build and maintain strong, professional relationships with our supply chain partners, negotiating timelines and ensuring timely delivery of materials to prevent production delays. Similarly, you will work closely with customers to confirm their requirements are fully understood and that their expectations are not only met but exceeded. Order and Delivery Processing: A critical part of your role will be the meticulous processing of all customer orders. This includes inputting order details into our MRP system, generating necessary paperwork, and coordinating with logistics to arrange and oversee all deliveries. You will ensure that products are dispatched accurately and on time, maintaining a clear and organized record of all transactions. You will also be responsible for managing stock levels and conducting regular inventory checks to support efficient planning. Continuous Improvement: In line with our company culture, you will be expected to actively participate in our continuous improvement initiatives. You will analyze production data, generate reports, and make recommendations to refine our processes, reduce waste, and enhance overall efficiency. Your insights will be crucial in helping us evolve and adapt to industry changes, ensuring we remain at the forefront of the precision engineering sector. Required Skills and Attributes Technical Proficiency: You must be fully capable of working with business ERP/MRP planning systems to manage all planning, inventory, and production data. This is an essential requirement of the role. Proficiency in the Microsoft Office suite , particularly Word and Excel , is essential for tasks such as data analysis, report generation, and professional correspondence. Administration and Communication: You should possess excellent business administration skills , with a proven ability to manage office-related tasks, maintain accurate records, and handle confidential information. Strong communication skills, both written and verbal, are a must for dealing effectively with customers, suppliers, and internal teams at all levels. Problem-Solving and Initiative: You will need to think quickly on your feet and be able to work on your own initiative. A positive, problem-solving attitude is vital to navigating day-to-day challenges and ensuring smooth operations. You should be able to work well under pressure and manage multiple priorities to meet deadlines. If you are a driven and dedicated professional with a passion for excellence and a desire to contribute to a successful, family-oriented company, this could be the perfect opportunity for you. We are committed to investing in our people and providing a supportive environment where you can grow your career and make a real impact. IF this is you please click Apply and attach your CV Applicants with the roles such as; Production Planner, Production Scheduler, Materials Planner, Supply Chain Planner, Manufacturing Planner, Supply Planner, Production Control Manager, Production Manager, Materials Manager, Supply Chain Manager, Operations Manager, Inventory Manager, Logistics Manager, Demand Planner, Purchasing Representative, Production Supervisor, Production Coordinator, Planning Analyst, Inventory Control Specialist, Master Scheduler also be considered
Aug 05, 2026
Full time
Job Title: MRP, Planning & Production Controller Location : Hartlebury Salary: Up to 40k per annum Job Type: Permanent, Full-time About Cope Precision Founded over 80 years ago and remaining a proud family-run business, Cope Precision is a leader in specialist machining solutions. We are a company built on a foundation of precision engineering, integrated design, and robust supply chain management, all with a relentless focus on safety, quality, and customer service. Our modern manufacturing facility in Hartlebury, strategically located near major road and rail networks, is where our team collaborates to solve complex problems for our clients, shaping the future of their projects. At Cope Precision, every team member is an integral part of our daily commitment to continuous improvement, driving our collective success and helping to build a secure future for our business and our people. Key Responsibilities Production Planning and Oversight: You will be responsible for creating, managing, and executing all production plans and schedules. This involves constant communication with our production supervisors to ensure all customer orders are scheduled and planned accurately. You will monitor progress, identify potential bottlenecks, and proactively implement solutions to keep orders on track and within budget. This includes coordinating the efficient use of resources, from machinery and materials to manpower, to optimize output without compromising on quality. Customer and Supplier Management: You will serve as the main point of contact for a wide range of customers and suppliers. This requires excellent communication skills to provide updates, address queries, and resolve any issues that may arise. You will build and maintain strong, professional relationships with our supply chain partners, negotiating timelines and ensuring timely delivery of materials to prevent production delays. Similarly, you will work closely with customers to confirm their requirements are fully understood and that their expectations are not only met but exceeded. Order and Delivery Processing: A critical part of your role will be the meticulous processing of all customer orders. This includes inputting order details into our MRP system, generating necessary paperwork, and coordinating with logistics to arrange and oversee all deliveries. You will ensure that products are dispatched accurately and on time, maintaining a clear and organized record of all transactions. You will also be responsible for managing stock levels and conducting regular inventory checks to support efficient planning. Continuous Improvement: In line with our company culture, you will be expected to actively participate in our continuous improvement initiatives. You will analyze production data, generate reports, and make recommendations to refine our processes, reduce waste, and enhance overall efficiency. Your insights will be crucial in helping us evolve and adapt to industry changes, ensuring we remain at the forefront of the precision engineering sector. Required Skills and Attributes Technical Proficiency: You must be fully capable of working with business ERP/MRP planning systems to manage all planning, inventory, and production data. This is an essential requirement of the role. Proficiency in the Microsoft Office suite , particularly Word and Excel , is essential for tasks such as data analysis, report generation, and professional correspondence. Administration and Communication: You should possess excellent business administration skills , with a proven ability to manage office-related tasks, maintain accurate records, and handle confidential information. Strong communication skills, both written and verbal, are a must for dealing effectively with customers, suppliers, and internal teams at all levels. Problem-Solving and Initiative: You will need to think quickly on your feet and be able to work on your own initiative. A positive, problem-solving attitude is vital to navigating day-to-day challenges and ensuring smooth operations. You should be able to work well under pressure and manage multiple priorities to meet deadlines. If you are a driven and dedicated professional with a passion for excellence and a desire to contribute to a successful, family-oriented company, this could be the perfect opportunity for you. We are committed to investing in our people and providing a supportive environment where you can grow your career and make a real impact. IF this is you please click Apply and attach your CV Applicants with the roles such as; Production Planner, Production Scheduler, Materials Planner, Supply Chain Planner, Manufacturing Planner, Supply Planner, Production Control Manager, Production Manager, Materials Manager, Supply Chain Manager, Operations Manager, Inventory Manager, Logistics Manager, Demand Planner, Purchasing Representative, Production Supervisor, Production Coordinator, Planning Analyst, Inventory Control Specialist, Master Scheduler also be considered
