Client Account Manager

Client Account Manager

Annual Salary: £30,000 - £32,000 (OTE £38k - £50K)

Location: Bradford

Job Type: Full-time, Office based

Reed is recruiting on behalf of an established distributor based in Bradford, our client is looking for a motivated Client Account Manager to join their team. This role is ideal for someone a few years into their career, looking for a new challenge and eager to develop both personally and professionally. You will be part of a culture that values caring, sharing, and being different, which drives our decisions daily.

Day-to-day of the role:

• Work closely with the Customer Business Manager team and Area Sales Manager to manage customer requirements, stock, orders, and proactively share market information.
• Aim to generate first-class customer service levels and increase the value of contribution from your allocated customer base.
• Build long-term relationships with customers by visiting regularly and keeping them updated with market and product developments.
• Eventually manage your own accounts independently, maintaining high standards of service and engagement.
• Represent customers internally, ensuring their needs and expectations are met promptly and efficiently.

Required Skills & Qualifications:

• Experience in a customer service role is advantageous but not essential.
• Ability to understand technical product details; however, training is provided for the right candidate.
• Strong relationship-building skills, with a focus on long-term customer engagement.
• Excellent communication and interpersonal skills.
• Must have a valid driver's license and own transport, as the role requires travel.

Benefits:

• £2m monthly bonus scheme
• Personal Development Plan
• Healthcare and dental plan
• Private healthcare including dependents (after 3 years)
• Prize draw nights
• SIPP pension scheme with company contributions
• Team bonus scheme
• £50 on your birthday or the day off
• 23 days paid holiday plus statutory, rising to 28 days after 5 years
• Twice a year weekend communication meeting
• Growth shares
• Opportunity to support a charity