Sales Administrator

Are you a passionate Sales Administrator looking for a new role? Do you want to work for a highly reputable engineering company based in Southam? If so, this could be the perfect role for you!

We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam.

This is an excellent opportunity for a proactive and organised individual with strong customer service and administration skills to play a key role in supporting the Sales Department.

The Role
As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care.

Benefits:

• Salary up to £29,000
• Location: Southam
• Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
• Private Medical Insurance after successful completion of a 6-month probationary period
• Annual Bonus - Company performance based.
• 31 Days Holiday (inclusive of Bank Holidays)
• Company sick pay scheme
• Auto-enrolment Pension

Your responsibilities will include:

• Being the first point of contact for customer enquiries (phone & email)
• Preparing quotations, processing orders, invoices and dispatch paperwork
• Tracking quotations and following up with customers
• Coordinating deliveries and export documentation (UK & overseas)
• Liaising with suppliers regarding prices and lead times
• Providing basic technical support and resolving customer queries
• Maintaining accurate customer files and records
• Supporting marketing activities, website updates and exhibitions when required
• Covering colleagues during holidays/absence

Skills/Experience required:

• The successful candidate will have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
• Confident with Microsoft Office (Word, Excel, Outlook)
• Experienced with Sage 200 (desirable, not essential)
• Highly organised, methodical and able to prioritise workload
• Customer-focused with excellent communication skills
• Adaptable, proactive, and a team player

Apply Today

If you are a motivated Sales Administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you.