Our client in the Defence industry is looking for an Operation and Assurance Security Manager who will be responsible for developing, implementing and maintaining information security, risk management, and compliance frameworks. You will ensure that systems, processes and data are protected against threats whilst meeting regulatory and corporate governance requirements. In this role, you will set the direction for development of security policies, standards and procedures. You will oversee cybersecurity strategy, support security incidents and lead incident response. Driving continuous improvement, conducting regular vulnerability assessments. There is also a stakeholder engagement aspect which will require you to collaborate with IT, operations and business teams to embed security practices, provide training and awareness programs to promote a security-first culture and manage relationships with external partners, vendors, and auditors when leading internal and external audits. You will need to be familiar with industry standards such as ISO 27001, Cyber Essentials, JSP 453 and JSP 440 Secure by Design. Due to the nature of this role, candidates must be sole British nationals and either hold or be eligible to hold SC clearance.
Aug 11, 2026
Full time
Our client in the Defence industry is looking for an Operation and Assurance Security Manager who will be responsible for developing, implementing and maintaining information security, risk management, and compliance frameworks. You will ensure that systems, processes and data are protected against threats whilst meeting regulatory and corporate governance requirements. In this role, you will set the direction for development of security policies, standards and procedures. You will oversee cybersecurity strategy, support security incidents and lead incident response. Driving continuous improvement, conducting regular vulnerability assessments. There is also a stakeholder engagement aspect which will require you to collaborate with IT, operations and business teams to embed security practices, provide training and awareness programs to promote a security-first culture and manage relationships with external partners, vendors, and auditors when leading internal and external audits. You will need to be familiar with industry standards such as ISO 27001, Cyber Essentials, JSP 453 and JSP 440 Secure by Design. Due to the nature of this role, candidates must be sole British nationals and either hold or be eligible to hold SC clearance.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about ensuring seamless IT operations and ready to take on a pivotal role in a dynamic environment? Do you thrive in constantly evolving situations and are great at taking control, assessing and managing the situation? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world. For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. The Team Our role sits within Enterprise Live Services (ELS) which forms part of the Chief Digital & Information Group (CDIO). ELS are accountable end to end for HMRC's IT Systems & Services, and our focus is ensuring a consistent, excellent Customer Experience. We work closely with the other product and platform groups and their partners to bring IT Systems and Services together. Job description HMRC is looking for a dynamic and proactive Major Incident Manager to join our team, playing a pivotal role in safeguarding the reliability and resilience of our IT estate. As a Major Incident Manager, you will be at the heart of our response to major IT incidents and escalations, working collaboratively across the organisation 365 days a year. You will champion rapid and effective incident management to restore services swiftly, minimising disruption to business operations and ensuring our colleagues and customers experience the highest standards of service quality and availability. In this exciting role, you will: • Assess complex situations and make decisive interventions to resolve major incidents. • Rapidly coordinate resolution activities and communicate effectively with both technical and non-technical stakeholders, including 3rd parties. • Manage stakeholder expectations and act as a trusted point of contact for business areas, translating technical information into clear, accessible language. • Provide visible leadership, taking ownership of issues and inspiring teams to deliver outstanding incident management. • Go beyond technical expertise, demonstrating initiative, adaptability, and a commitment to continuous improvement. • Respond to IT incidents and flex to support higher organisational priorities as needed. This post is not a highly technical role, and the ability to provide visible leadership, rapidly take ownership of emerging issues and proactively direct activities is critical to this role. The Role Due to operational needs, this post is full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We can't guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. This role can offer hybrid working, but 60% of your time must be spent within our Newcastle bridge operations room. You must therefore be able to commute to the Newcastle location and initial training will be entirely office based in Newcastle. You will be joining a team that provides round the clock cover and service, 24 hours per day, 7 days per week, 365 days per year. This role attracts an Annual Attendance Allowance (AAA) payment which is typically a 26.11% monthly payment on top of your basic salary. This payment could vary to reflect the specific type and number of unsocial hours you are rostered to work. You will perform your contracted hours on an annualised hours basis, working fixed shift patterns over a 4 week rostering period consisting of days, nights, weekends and public holidays. The total number of hours worked over the 4 week rostering period is 148 hours. This is not inclusive of breaks which are unpaid. If the rostered shift falls on a Bank Holiday, colleagues are expected to work this. Typically, in 2 out of the 4 weeks, there is a requirement to work 52.75 hours per week, and in the other 2 weeks, a requirement to work 21.25 hours per week. This is subject to change in accordance with business needs. Current (typical) shift patterns are as follows: Week 1: Monday 6:45am - 7pm Tuesday, Friday, Saturday, Sunday 7am - 7pm Week 2: Wednesday 6:45am - 7pm Thursday 7am to 7pm Week 3: Monday 6:45pm - 7am Tuesday, Friday, Saturday, Sunday 7pm - 7am Week 4: Wednesday 6:45pm - 7am Thursday 7pm - 7am Please note that allowances paid within HMRC are subject to change in accordance with respective policy changes, the Annual Attendance Allowance is currently under review. The team also operate a further out of hours on call rota which colleagues are expected to join once fully trained. Colleagues joining the rota will be reimbursed as per HMRC policy. Person specification We are seeking a dynamic individual with extensive experience in handling Major Incidents within a large, multi-functional organisation. You should possess a deep understanding of both business and service impacts. A strong and effective leader, you are self-motivated, resilient, and confident in working both proactively and reactively. You are comfortable delivering reports and briefings to senior leaders. As an excellent communicator, you can set the right tone for both business and technical audiences. You thrive in a team environment and quickly build strong working relationships across multiple locations. Additionally, you are open minded, ready to consider the ideas of others, and readily accept feedback on your work. Responsibilities: • Facilitating and directing Major Incident resolution activity. • Producing high quality communications for business and technical audiences within tight timescales. • Challenging others to facilitate service restoration, while constantly reprioritising tasks and workload. • Understand IT issues from a customer perspective, draw logical conclusions and make sensible suggestions whilst negotiating with suppliers. • Proactively participating in post incident reviews and any residual recovery activity. • Making critical decisions in relation to incidents/changes required out of hours. • Working closely with partners to provide assurance of delivery to support Key Business Events. Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below. Essential Criteria We are looking for an experienced Major Incident Manager who clearly demonstrates the below: Proven ability to manage major incidents, including triage, escalation and resolution within a complex organisational environment. Capable of managing multiple incidents simultaneously, prioritising tasks effectively and maintaining focus in a constantly evolving environment to deliver rapid results. Outstanding verbal and written communication skills, with the ability to convey information clearly and effectively to both technical and non-technical audiences ensuring everyone is aligned. Uses strong and effective leadership to demonstrate a positive influence on teams and excels at building strong, collaborative relationships with stakeholders across all levels of the organisation. Able to work independently and make informed decisions when operating outside core hours. Desirable Criteria Existing knowledge of how a business service is supported by the IT. Service Management experience within a large organisation and meaningful experience in IT Operational Management. Proven dedication to IT Service Management standard methodologies, along with a track record of delivering continuous improvement in a customer centric environment. ITIL Foundation V3 or V4 and a fundamental understanding of the Major Incident Management function and how to apply it. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. You will be given more information about what this means at the job offer stage. Technical skills We'll assess you against these technical skills during the selection process: Series of situational questions. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you passionate about ensuring seamless IT operations and ready to take on a pivotal role in a dynamic environment? Do you thrive in constantly evolving situations and are great at taking control, assessing and managing the situation? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world. For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. The Team Our role sits within Enterprise Live Services (ELS) which forms part of the Chief Digital & Information Group (CDIO). ELS are accountable end to end for HMRC's IT Systems & Services, and our focus is ensuring a consistent, excellent Customer Experience. We work closely with the other product and platform groups and their partners to bring IT Systems and Services together. Job description HMRC is looking for a dynamic and proactive Major Incident Manager to join our team, playing a pivotal role in safeguarding the reliability and resilience of our IT estate. As a Major Incident Manager, you will be at the heart of our response to major IT incidents and escalations, working collaboratively across the organisation 365 days a year. You will champion rapid and effective incident management to restore services swiftly, minimising disruption to business operations and ensuring our colleagues and customers experience the highest standards of service quality and availability. In this exciting role, you will: • Assess complex situations and make decisive interventions to resolve major incidents. • Rapidly coordinate resolution activities and communicate effectively with both technical and non-technical stakeholders, including 3rd parties. • Manage stakeholder expectations and act as a trusted point of contact for business areas, translating technical information into clear, accessible language. • Provide visible leadership, taking ownership of issues and inspiring teams to deliver outstanding incident management. • Go beyond technical expertise, demonstrating initiative, adaptability, and a commitment to continuous improvement. • Respond to IT incidents and flex to support higher organisational priorities as needed. This post is not a highly technical role, and the ability to provide visible leadership, rapidly take ownership of emerging issues and proactively direct activities is critical to this role. The Role Due to operational needs, this post is full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We can't guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. This role can offer hybrid working, but 60% of your time must be spent within our Newcastle bridge operations room. You must therefore be able to commute to the Newcastle location and initial training will be entirely office based in Newcastle. You will be joining a team that provides round the clock cover and service, 24 hours per day, 7 days per week, 365 days per year. This role attracts an Annual Attendance Allowance (AAA) payment which is typically a 26.11% monthly payment on top of your basic salary. This payment could vary to reflect the specific type and number of unsocial hours you are rostered to work. You will perform your contracted hours on an annualised hours basis, working fixed shift patterns over a 4 week rostering period consisting of days, nights, weekends and public holidays. The total number of hours worked over the 4 week rostering period is 148 hours. This is not inclusive of breaks which are unpaid. If the rostered shift falls on a Bank Holiday, colleagues are expected to work this. Typically, in 2 out of the 4 weeks, there is a requirement to work 52.75 hours per week, and in the other 2 weeks, a requirement to work 21.25 hours per week. This is subject to change in accordance with business needs. Current (typical) shift patterns are as follows: Week 1: Monday 6:45am - 7pm Tuesday, Friday, Saturday, Sunday 7am - 7pm Week 2: Wednesday 6:45am - 7pm Thursday 7am to 7pm Week 3: Monday 6:45pm - 7am Tuesday, Friday, Saturday, Sunday 7pm - 7am Week 4: Wednesday 6:45pm - 7am Thursday 7pm - 7am Please note that allowances paid within HMRC are subject to change in accordance with respective policy changes, the Annual Attendance Allowance is currently under review. The team also operate a further out of hours on call rota which colleagues are expected to join once fully trained. Colleagues joining the rota will be reimbursed as per HMRC policy. Person specification We are seeking a dynamic individual with extensive experience in handling Major Incidents within a large, multi-functional organisation. You should possess a deep understanding of both business and service impacts. A strong and effective leader, you are self-motivated, resilient, and confident in working both proactively and reactively. You are comfortable delivering reports and briefings to senior leaders. As an excellent communicator, you can set the right tone for both business and technical audiences. You thrive in a team environment and quickly build strong working relationships across multiple locations. Additionally, you are open minded, ready to consider the ideas of others, and readily accept feedback on your work. Responsibilities: • Facilitating and directing Major Incident resolution activity. • Producing high quality communications for business and technical audiences within tight timescales. • Challenging others to facilitate service restoration, while constantly reprioritising tasks and workload. • Understand IT issues from a customer perspective, draw logical conclusions and make sensible suggestions whilst negotiating with suppliers. • Proactively participating in post incident reviews and any residual recovery activity. • Making critical decisions in relation to incidents/changes required out of hours. • Working closely with partners to provide assurance of delivery to support Key Business Events. Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below. Essential Criteria We are looking for an experienced Major Incident Manager who clearly demonstrates the below: Proven ability to manage major incidents, including triage, escalation and resolution within a complex organisational environment. Capable of managing multiple incidents simultaneously, prioritising tasks effectively and maintaining focus in a constantly evolving environment to deliver rapid results. Outstanding verbal and written communication skills, with the ability to convey information clearly and effectively to both technical and non-technical audiences ensuring everyone is aligned. Uses strong and effective leadership to demonstrate a positive influence on teams and excels at building strong, collaborative relationships with stakeholders across all levels of the organisation. Able to work independently and make informed decisions when operating outside core hours. Desirable Criteria Existing knowledge of how a business service is supported by the IT. Service Management experience within a large organisation and meaningful experience in IT Operational Management. Proven dedication to IT Service Management standard methodologies, along with a track record of delivering continuous improvement in a customer centric environment. ITIL Foundation V3 or V4 and a fundamental understanding of the Major Incident Management function and how to apply it. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. You will be given more information about what this means at the job offer stage. Technical skills We'll assess you against these technical skills during the selection process: Series of situational questions. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Have you got experience of leading a multi-skilled Operations team in an Enterprise Data environment? Do you have experience in running a diverse team of Product Operations Specialists, and leading direction and strategy in a large operations team? We are looking for a strong teammate who can effectively and sensitively handle the expectations, and meet the needs of, a range of customers with multiple and sophisticated drivers. Within HMRC's Chief Data Office (CDO), specifically in the Data Platform Services (DPS) team we are redefining and growing a team of outstanding people to improve its Data Platforms offering. We are already a diverse team of 120+ individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Engineering and Operation. Job description Within HMRC, we have an exciting opportunity to lead the Data Platform Services (DPS) Data Operations team where you will shape and lead this function which will be responsible for managing all of the DPS platforms and Products that support the public and private environments and the operational aspects of the Data Platforms underpinning HMRC offerings and application platforms. This will involve driving operational ITIL practices, operational activities and ensuring compliance with information assurance practices and customer commitments. The Lead Platform Operations Manager oversees the operational management, infrastructure, and strategic technical requirements of a platform service. This role sets the direction for platform operations, guiding teams in optimising maintenance processes, and implementing infrastructure improvements. The Lead Platform Operations Manager aligns platform services capabilities with organisational goals and drives efforts to modernise and integrate new technologies. Their role oversees risk management and compliance, leading adherence with industry standards and regulatory requirements. The role will require close collaboration with the key functions the HMRC Operations model interact with, which includes Product Development and Engineering, Service Management and Operations, Customer Groups, and other associated teams. The role will require a customer-first mentality with strong influencing skills and ability to communicate both orally and in writing to bring about effective support for the customers of DPS. You will be located in one of the DPS Base locations and some travel will form part of the role. You will be expected to work a minimum of 60% of your working time from an office location. Person specification Operational Strategy & Leadership: Lead the development and implementation of strategies for optimising data platform operations. Guide teams in maintaining and enhancing infrastructure and platforms. Risk & Compliance Management: Implement strategies to identify and mitigate potential Data Platform issues proactively. Performance Monitoring & Improvement: Monitor performance metrics and implement data-driven strategies to improve efficiency, scalability and capacity. Drive continuous improvement initiatives that enhance operational processes, adopt new technologies and support future needs of the entire data platform services. Modernisation & Integration: Lead the modernisation of platform infrastructure and optimising legacy systems. Vendor & External Service Management: Manage relationships with third parties to deliver the Operational part of infrastructure, maintenance and operational needs of the data platform service. Support contract management, service-level agreements, vendor and supplier performance reviews. You will: Lead the Data Operations function in DPS which will provide all the operations governance. Engage with CDIO functions to ensure service delivery commitments and customer obligations are defined and then successfully delivered. Work closely across the Data Platform Services group to ensure the delivery of exceptional customer experience, coordinating with support teams, customer success leads and engineering. Drive continuous improvement of the function adopting leading ITIL, data and cloud practices to ensure secure, resilient, responsive and customer centric service delivery. Identifying areas where automation or shift-left practices can improve efficiency and resilience. Co-ordinate with Service Management and Operations group to ensure operational teams comply with the delivery of services, ensuring internal SLAs, OLAs and KPIs are met or exceeded. Essential Criteria Adept in setting and leading the strategic direction of diverse data platform operation needs. Proficient in managing risk and complying with regulatory standards and industry best practices. Capable in driving data-driven approaches to monitor and optimise performance, scalability and cost-efficiency. Able to lead the modernisation of infrastructure through multiple IT management methodologies. Competent in managing vendor and supplier relationships. Experience of service delivery at scale covering Data Platforms and associated services. ITIL certified and professional service operations experience. Preferably from a service manager background. Track record of developing a service function, defining the vision, and leading the delivery efficiently. Demonstrate a driven and fearless approach to oversee change - having the ability to design and lead a function that aligns with the priorities and goals of the wider business. Effective stakeholder management and ability to influence stakeholders to drive change at executive and operational levels. Ability to create and continuously improve processes and procedures to meet organisational needs. Desirable Criteria Ideally you will also have experience and understanding of: Advance degree in IT or relevant experience. Extensive experience in Data Platform or Operations Management. Demonstratable experience in modernisation of infrastructure. Experience with security and compliance protocols and regulatory requirements. Influencing customer attitudes, decisions, and actions for mutual benefit, with excellent partner management skills. Delivery of Continual Service Improvements through use of Automation, change and customer self-service components. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Leadership Communicating and Influencing Making Effective Decisions Managing a Quality Service Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Have you got experience of leading a multi-skilled Operations team in an Enterprise Data environment? Do you have experience in running a diverse team of Product Operations Specialists, and leading direction and strategy in a large operations team? We are looking for a strong teammate who can effectively and sensitively handle the expectations, and meet the needs of, a range of customers with multiple and sophisticated drivers. Within HMRC's Chief Data Office (CDO), specifically in the Data Platform Services (DPS) team we are redefining and growing a team of outstanding people to improve its Data Platforms offering. We are already a diverse team of 120+ individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Engineering and Operation. Job description Within HMRC, we have an exciting opportunity to lead the Data Platform Services (DPS) Data Operations team where you will shape and lead this function which will be responsible for managing all of the DPS platforms and Products that support the public and private environments and the operational aspects of the Data Platforms underpinning HMRC offerings and application platforms. This will involve driving operational ITIL practices, operational activities and ensuring compliance with information assurance practices and customer commitments. The Lead Platform Operations Manager oversees the operational management, infrastructure, and strategic technical requirements of a platform service. This role sets the direction for platform operations, guiding teams in optimising maintenance processes, and implementing infrastructure improvements. The Lead Platform Operations Manager aligns platform services capabilities with organisational goals and drives efforts to modernise and integrate new technologies. Their role oversees risk management and compliance, leading adherence with industry standards and regulatory requirements. The role will require close collaboration with the key functions the HMRC Operations model interact with, which includes Product Development and Engineering, Service Management and Operations, Customer Groups, and other associated teams. The role will require a customer-first mentality with strong influencing skills and ability to communicate both orally and in writing to bring about effective support for the customers of DPS. You will be located in one of the DPS Base locations and some travel will form part of the role. You will be expected to work a minimum of 60% of your working time from an office location. Person specification Operational Strategy & Leadership: Lead the development and implementation of strategies for optimising data platform operations. Guide teams in maintaining and enhancing infrastructure and platforms. Risk & Compliance Management: Implement strategies to identify and mitigate potential Data Platform issues proactively. Performance Monitoring & Improvement: Monitor performance metrics and implement data-driven strategies to improve efficiency, scalability and capacity. Drive continuous improvement initiatives that enhance operational processes, adopt new technologies and support future needs of the entire data platform services. Modernisation & Integration: Lead the modernisation of platform infrastructure and optimising legacy systems. Vendor & External Service Management: Manage relationships with third parties to deliver the Operational part of infrastructure, maintenance and operational needs of the data platform service. Support contract management, service-level agreements, vendor and supplier performance reviews. You will: Lead the Data Operations function in DPS which will provide all the operations governance. Engage with CDIO functions to ensure service delivery commitments and customer obligations are defined and then successfully delivered. Work closely across the Data Platform Services group to ensure the delivery of exceptional customer experience, coordinating with support teams, customer success leads and engineering. Drive continuous improvement of the function adopting leading ITIL, data and cloud practices to ensure secure, resilient, responsive and customer centric service delivery. Identifying areas where automation or shift-left practices can improve efficiency and resilience. Co-ordinate with Service Management and Operations group to ensure operational teams comply with the delivery of services, ensuring internal SLAs, OLAs and KPIs are met or exceeded. Essential Criteria Adept in setting and leading the strategic direction of diverse data platform operation needs. Proficient in managing risk and complying with regulatory standards and industry best practices. Capable in driving data-driven approaches to monitor and optimise performance, scalability and cost-efficiency. Able to lead the modernisation of infrastructure through multiple IT management methodologies. Competent in managing vendor and supplier relationships. Experience of service delivery at scale covering Data Platforms and associated services. ITIL certified and professional service operations experience. Preferably from a service manager background. Track record of developing a service function, defining the vision, and leading the delivery efficiently. Demonstrate a driven and fearless approach to oversee change - having the ability to design and lead a function that aligns with the priorities and goals of the wider business. Effective stakeholder management and ability to influence stakeholders to drive change at executive and operational levels. Ability to create and continuously improve processes and procedures to meet organisational needs. Desirable Criteria Ideally you will also have experience and understanding of: Advance degree in IT or relevant experience. Extensive experience in Data Platform or Operations Management. Demonstratable experience in modernisation of infrastructure. Experience with security and compliance protocols and regulatory requirements. Influencing customer attitudes, decisions, and actions for mutual benefit, with excellent partner management skills. Delivery of Continual Service Improvements through use of Automation, change and customer self-service components. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Leadership Communicating and Influencing Making Effective Decisions Managing a Quality Service Benefits Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know . click apply for full job details
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. The team is responsible for delivering and maintaining a specialist sensitive specific IT infrastructure and national network of services to HMRC investigators with a footprint in geographically spread across 24 sites. The infrastructure supports the secure use of data to enable HMRC to deliver elite investigation services. CODE Technology is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CODE works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. As FIS grows, so does the need for Infrastructure support. The Infrastructure Operations Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As an IT Infrastructure Operations Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical aspects of the role include: Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. An excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Essential Criteria: Experience with, or exposure to supporting the planning, installation, maintenance, and improvement of enterprise class hardware services within a data centre, and datacentre management including environmental monitoring. Experience with, or exposure to installing, configuring, managing, and supporting the delivery of physical desktops in a Windows environment. Experience conducting lifecycle management of hardware assets, including inventory, compliance, disposal and protection of the asset portfolio, ensuring documented information relating to the assets is maintained. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services, with experience or awareness of network switching concepts and security policy management platforms such as Cisco Identity Services Engine (ISE). Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities, with experience of coaching junior colleagues. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls and switches. Full UK Driving Licence Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Technical skills We'll assess you against these technical skills during the selection process: Problem Management Technical Understanding Technical Specialism Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. The team is responsible for delivering and maintaining a specialist sensitive specific IT infrastructure and national network of services to HMRC investigators with a footprint in geographically spread across 24 sites. The infrastructure supports the secure use of data to enable HMRC to deliver elite investigation services. CODE Technology is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CODE works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. As FIS grows, so does the need for Infrastructure support. The Infrastructure Operations Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As an IT Infrastructure Operations Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical aspects of the role include: Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. An excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Essential Criteria: Experience with, or exposure to supporting the planning, installation, maintenance, and improvement of enterprise class hardware services within a data centre, and datacentre management including environmental monitoring. Experience with, or exposure to installing, configuring, managing, and supporting the delivery of physical desktops in a Windows environment. Experience conducting lifecycle management of hardware assets, including inventory, compliance, disposal and protection of the asset portfolio, ensuring documented information relating to the assets is maintained. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services, with experience or awareness of network switching concepts and security policy management platforms such as Cisco Identity Services Engine (ISE). Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities, with experience of coaching junior colleagues. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls and switches. Full UK Driving Licence Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Technical skills We'll assess you against these technical skills during the selection process: Problem Management Technical Understanding Technical Specialism Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence . click apply for full job details
I am currently looking for a Systems Engineer for a contract role in Cheltenham. Please note: suitable candidates must have current, transferable eDV Clearance. This role will also require 3-4 days onsite in Cheltenham. Job title: System Engineer Pay: £840 per day Inside IR35 Location: Cheltenham, 3-4 days a week on site required Start Date: ASAP End date: 12 months + Hours per week: 37.5 Qualification required for this role: SFIA 4-5 Clearance: Suitable candidates must have current, transferable eDV Clearance. Job Description As a System Engineer, you ll play a key role in delivering complex, high-impact solutions across multidisciplinary teams, supporting projects that matter from nationally significant programmes to cutting-edge digital and systems-led transformations. You ll work in a collaborative, inclusive environment where your expertise helps shape resilient, secure and future-ready systems, while being supported to grow your career in a business committed to engineering a better future for our planet and its people. Key Responsibilities System Design & Delivery Design and engineer system solutions that meet functional, non-functional, and operational requirements Produce and maintain system designs, technical documentation, and interface definitions Support system build, configuration, integration, testing, and deployment activities Integration & Assurance Integrate components across infrastructure, applications, networks, and services Ensure systems meet security, resilience, and compliance standards Identify and manage technical risks, issues, and dependencies Operations & Support Support systems through transition to service and live operation Diagnose and resolve system issues and performance problems Provide technical input to change, incident, and problem management Stakeholder & Team Working Translate business needs into clear technical requirements Work collaboratively with architects, developers, delivery managers, and suppliers Communicate technical concepts clearly to technical and non-technical audiences Essential Skills & Experience Experience working as a System Engineer or in a similar technical role Strong understanding of system lifecycle delivery (requirements through to operations) Experience of system integration in complex or multi-technology environments Proven ability to troubleshoot and resolve technical issues Clear written and verbal communication skills Desirable Skills & Experience Experience in cloud, hybrid, or distributed systems Exposure to secure, regulated, or mission-critical environments Familiarity with systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery models Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related discipline Relevant technical or professional certifications (desirable) Working Style Analytical, structured, and detail-oriented Collaborative, delivery-focused, and proactive Comfortable balancing engineering quality with delivery pace
Aug 11, 2026
Contractor
I am currently looking for a Systems Engineer for a contract role in Cheltenham. Please note: suitable candidates must have current, transferable eDV Clearance. This role will also require 3-4 days onsite in Cheltenham. Job title: System Engineer Pay: £840 per day Inside IR35 Location: Cheltenham, 3-4 days a week on site required Start Date: ASAP End date: 12 months + Hours per week: 37.5 Qualification required for this role: SFIA 4-5 Clearance: Suitable candidates must have current, transferable eDV Clearance. Job Description As a System Engineer, you ll play a key role in delivering complex, high-impact solutions across multidisciplinary teams, supporting projects that matter from nationally significant programmes to cutting-edge digital and systems-led transformations. You ll work in a collaborative, inclusive environment where your expertise helps shape resilient, secure and future-ready systems, while being supported to grow your career in a business committed to engineering a better future for our planet and its people. Key Responsibilities System Design & Delivery Design and engineer system solutions that meet functional, non-functional, and operational requirements Produce and maintain system designs, technical documentation, and interface definitions Support system build, configuration, integration, testing, and deployment activities Integration & Assurance Integrate components across infrastructure, applications, networks, and services Ensure systems meet security, resilience, and compliance standards Identify and manage technical risks, issues, and dependencies Operations & Support Support systems through transition to service and live operation Diagnose and resolve system issues and performance problems Provide technical input to change, incident, and problem management Stakeholder & Team Working Translate business needs into clear technical requirements Work collaboratively with architects, developers, delivery managers, and suppliers Communicate technical concepts clearly to technical and non-technical audiences Essential Skills & Experience Experience working as a System Engineer or in a similar technical role Strong understanding of system lifecycle delivery (requirements through to operations) Experience of system integration in complex or multi-technology environments Proven ability to troubleshoot and resolve technical issues Clear written and verbal communication skills Desirable Skills & Experience Experience in cloud, hybrid, or distributed systems Exposure to secure, regulated, or mission-critical environments Familiarity with systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery models Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related discipline Relevant technical or professional certifications (desirable) Working Style Analytical, structured, and detail-oriented Collaborative, delivery-focused, and proactive Comfortable balancing engineering quality with delivery pace
Lead Power Platform Consultant UK Remote 70k- 80k + Car Allowance + 9-Day Fortnight + Amazing Benefits An award-winning Microsoft Solutions Partner is hiring a Lead PPM & Power Platform Consultant to join their growing UK practice. This is a fantastic opportunity for someone who enjoys being both technically hands-on and strategically involved within a consultancy environment - leading enterprise client engagements, shaping delivery standards and helping evolve the organisation's PPM offering. What's on offer? 70,000- 80,000 base salary 5k Car allowance 9-day fortnight (every other Friday off) Private medical with Vitality Medicash plan + life assurance 25-28 days holiday + birthday off EV scheme, gym discounts & Costco membership Annual training budget & structured career progression Award-winning culture with genuine work/life balance Remote-first environment with enterprise-level project work The Role The successful candidate will take a lead role across Microsoft PPM and Power Platform consulting engagements, working with enterprise customers across sectors including financial services, technology, retail, government and utilities. This role is split across three key areas: Technical leadership and client delivery Practice development and standards Supporting the growth and evolution of the PPM proposition You'll be responsible for leading projects from discovery and requirements gathering through to solution design, implementation, user adoption and ongoing optimisation. Key responsibilities include: Leading Microsoft PPM and Power Platform implementations for enterprise customers Running client workshops to gather, define and challenge business requirements Designing scalable solutions aligned to customer goals and operational processes Configuring and implementing solutions across Project Online, Planner Premium and the wider Power Platform stack Providing technical leadership across engagements and supporting consultants with problem resolution Supporting customer stakeholder management throughout the project lifecycle Working closely with Project Managers to define implementation plans and delivery milestones Supporting User Acceptance Testing (UAT), training and solution adoption activities Advising customers on governance, best practice and roadmap planning Supporting presales activities including estimations, statements of work and solution proposals Contributing to proposition development aligned to the Microsoft roadmap Mentoring and developing junior consultants within the practice Supporting internal standards, delivery frameworks and continuous improvement initiatives Contributing to thought leadership activities including blogs, webinars and knowledge sharing Required experience: Strong consulting background delivering Microsoft PPM or adjacent solution Experience across technologies such as: Project Online Planner Premium Power Apps Power Automate Power BI Dataverse Azure DevOps / Project Operations beneficial Experience leading enterprise client engagements Strong stakeholder management and customer-facing communication skills Ability to translate business requirements into scalable technical solutions Experience mentoring consultants or leading delivery teams Comfortable operating in both technical and client-facing environments Desirable experience: Copilot Studio / AI Builder Power Platform governance and security Microsoft certifications (PL-400 / PL-600 etc.) Experience contributing to presales or proposition development UK remote role with travel to customer sites when required. Ready to Apply? Then why are you still reading? Apply Now!
Aug 11, 2026
Full time
Lead Power Platform Consultant UK Remote 70k- 80k + Car Allowance + 9-Day Fortnight + Amazing Benefits An award-winning Microsoft Solutions Partner is hiring a Lead PPM & Power Platform Consultant to join their growing UK practice. This is a fantastic opportunity for someone who enjoys being both technically hands-on and strategically involved within a consultancy environment - leading enterprise client engagements, shaping delivery standards and helping evolve the organisation's PPM offering. What's on offer? 70,000- 80,000 base salary 5k Car allowance 9-day fortnight (every other Friday off) Private medical with Vitality Medicash plan + life assurance 25-28 days holiday + birthday off EV scheme, gym discounts & Costco membership Annual training budget & structured career progression Award-winning culture with genuine work/life balance Remote-first environment with enterprise-level project work The Role The successful candidate will take a lead role across Microsoft PPM and Power Platform consulting engagements, working with enterprise customers across sectors including financial services, technology, retail, government and utilities. This role is split across three key areas: Technical leadership and client delivery Practice development and standards Supporting the growth and evolution of the PPM proposition You'll be responsible for leading projects from discovery and requirements gathering through to solution design, implementation, user adoption and ongoing optimisation. Key responsibilities include: Leading Microsoft PPM and Power Platform implementations for enterprise customers Running client workshops to gather, define and challenge business requirements Designing scalable solutions aligned to customer goals and operational processes Configuring and implementing solutions across Project Online, Planner Premium and the wider Power Platform stack Providing technical leadership across engagements and supporting consultants with problem resolution Supporting customer stakeholder management throughout the project lifecycle Working closely with Project Managers to define implementation plans and delivery milestones Supporting User Acceptance Testing (UAT), training and solution adoption activities Advising customers on governance, best practice and roadmap planning Supporting presales activities including estimations, statements of work and solution proposals Contributing to proposition development aligned to the Microsoft roadmap Mentoring and developing junior consultants within the practice Supporting internal standards, delivery frameworks and continuous improvement initiatives Contributing to thought leadership activities including blogs, webinars and knowledge sharing Required experience: Strong consulting background delivering Microsoft PPM or adjacent solution Experience across technologies such as: Project Online Planner Premium Power Apps Power Automate Power BI Dataverse Azure DevOps / Project Operations beneficial Experience leading enterprise client engagements Strong stakeholder management and customer-facing communication skills Ability to translate business requirements into scalable technical solutions Experience mentoring consultants or leading delivery teams Comfortable operating in both technical and client-facing environments Desirable experience: Copilot Studio / AI Builder Power Platform governance and security Microsoft certifications (PL-400 / PL-600 etc.) Experience contributing to presales or proposition development UK remote role with travel to customer sites when required. Ready to Apply? Then why are you still reading? Apply Now!
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) in HMRC Security is a growing area, focusing on countering fraud across HMRC services and providing secure Identity and Access Management services for customers. Our mission is to protect our customers and their online accounts from malicious actors, providing a high-quality customer service and support. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually reviewing and improving the service we give to our customers. Job description The Fraud Prevention Centre is a critical component of HMRC's security and fraud prevention ambition. As the organisation continues to scale and mature this capability, we are seeking an experienced Implementation Lead to drive the delivery of complex change across the FPC-led portfolio. This role is accountable for ensuring that change initiated through programmes, projects, policy, and standards is successfully delivered into live operational environments. The post holder will ensure that change is captured, impacts are assessed, change is actively managed and embedded, benefits are realised, and achievements are clearly evidenced and communicated. Through leading delivery, shaping supporting capability, and directing the practical application of identity policy, standards, and specialist data governance, this role will ensure change is implemented consistently, safely, and at pace, directly strengthening the effectiveness of fraud prevention controls. By embedding well managed change into live operations and improving how policy and standards are operationalised, the post holder will play a key role in raising the maturity, resilience, and coherence of fraud prevention capability across the FPC and HMRC more broadly. Person specification • Provide visible, effective leadership for Business Change across the Fraud Prevention Centre, setting a clear strategic direction for how complex change is planned, delivered, adopted, and embedded into live operations. • Lead the development and maintenance of Business Change plans across the FPC-led portfolio, ensuring impacts, readiness, implementation activity, and intended outcomes are clearly defined, actively managed, and delivered. • Lead stakeholder engagement through workshops and structured engagement plans, building strong relationships with security and identity fraud protection SMEs, fraud risk assessors, programme teams, and business units to support adoption of new controls, tools, and processes. • Lead and contribute to Business Change communications and readiness activity, working with Project Managers and the Benefits Manager to assess readiness, support implementation, realise benefits, and ensure effective mitigations are in place to enable a smooth transition to business-as-usual operations. • Take end-to-end accountability for translating policy intent, standards, and delivery objectives into practical, implementable operational outcomes, intervening directly where required to unblock or stabilise delivery. • Provide authoritative leadership on the practical application of identity policy and standards, using subject matter experience to guide delivery teams, challenge ineffective implementation, and ensure standards are workable in live services. • Lead and direct specialist data governance and data compliance activity, ensuring the lawful, ethical, and secure use of data across projects and live operations, including appropriate controls over access, retention, and classification. • Identify, manage, and resolve delivery, change, and data related risks, stepping in hands on where necessary to protect momentum, compliance, and operational integrity. Essential Criteria Candidates must demonstrate significant equivalent experience in all of the following: • Leading the implementation of complex change into live operational environments, with personal accountability for delivery, outcomes, and benefits realisation. • Owning the end-to-end change lifecycle, including capturing change demand, assessing impacts, actively managing and embedding change, realising benefits, and communicating outcomes and achievements. • Working in or alongside Identity and Access Management (IAM), with sufficient depth of knowledge to lead, direct, challenge, and add value in the practical application of identity policy and standards. • Ensuring the lawful, ethical, and secure use of data, including experience leading or directing specialist data governance and data compliance activity (such as access control, retention, and classification) as part of delivery and operational change. • Translating policy intent, standards, and strategic objectives into practical, implementable change that delivers sustained operational impact. • Operating effectively in ambiguous, fast paced environments, influencing senior stakeholders while retaining personal accountability for outcomes. • A recognised change or delivery qualification (for example APMG Change Management, PROSCI, MSP, PRINCE2 Practitioner, AgilePM, or equivalent). Equivalent experience will be fully recognised in place of formal qualifications. Desirable Criteria The following are not mandatory, but may help candidates demonstrate professional maturity and speed to impact: • A relevant qualification or accreditation in identity, security, or information management, such as IAM related, information assurance, data protection, or security / risk management certifications. • Familiarity with government policy, standards, or regulatory environments, demonstrated through prior public-sector delivery roles or cross government / regulatory programme experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Operationalising new fraud prevention controls Building Senior Business Commitment to Fraud Prevention Change Embedding change into live operations Portfolio-Level Change, Risk & Benefits Realisation Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) in HMRC Security is a growing area, focusing on countering fraud across HMRC services and providing secure Identity and Access Management services for customers. Our mission is to protect our customers and their online accounts from malicious actors, providing a high-quality customer service and support. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually reviewing and improving the service we give to our customers. Job description The Fraud Prevention Centre is a critical component of HMRC's security and fraud prevention ambition. As the organisation continues to scale and mature this capability, we are seeking an experienced Implementation Lead to drive the delivery of complex change across the FPC-led portfolio. This role is accountable for ensuring that change initiated through programmes, projects, policy, and standards is successfully delivered into live operational environments. The post holder will ensure that change is captured, impacts are assessed, change is actively managed and embedded, benefits are realised, and achievements are clearly evidenced and communicated. Through leading delivery, shaping supporting capability, and directing the practical application of identity policy, standards, and specialist data governance, this role will ensure change is implemented consistently, safely, and at pace, directly strengthening the effectiveness of fraud prevention controls. By embedding well managed change into live operations and improving how policy and standards are operationalised, the post holder will play a key role in raising the maturity, resilience, and coherence of fraud prevention capability across the FPC and HMRC more broadly. Person specification • Provide visible, effective leadership for Business Change across the Fraud Prevention Centre, setting a clear strategic direction for how complex change is planned, delivered, adopted, and embedded into live operations. • Lead the development and maintenance of Business Change plans across the FPC-led portfolio, ensuring impacts, readiness, implementation activity, and intended outcomes are clearly defined, actively managed, and delivered. • Lead stakeholder engagement through workshops and structured engagement plans, building strong relationships with security and identity fraud protection SMEs, fraud risk assessors, programme teams, and business units to support adoption of new controls, tools, and processes. • Lead and contribute to Business Change communications and readiness activity, working with Project Managers and the Benefits Manager to assess readiness, support implementation, realise benefits, and ensure effective mitigations are in place to enable a smooth transition to business-as-usual operations. • Take end-to-end accountability for translating policy intent, standards, and delivery objectives into practical, implementable operational outcomes, intervening directly where required to unblock or stabilise delivery. • Provide authoritative leadership on the practical application of identity policy and standards, using subject matter experience to guide delivery teams, challenge ineffective implementation, and ensure standards are workable in live services. • Lead and direct specialist data governance and data compliance activity, ensuring the lawful, ethical, and secure use of data across projects and live operations, including appropriate controls over access, retention, and classification. • Identify, manage, and resolve delivery, change, and data related risks, stepping in hands on where necessary to protect momentum, compliance, and operational integrity. Essential Criteria Candidates must demonstrate significant equivalent experience in all of the following: • Leading the implementation of complex change into live operational environments, with personal accountability for delivery, outcomes, and benefits realisation. • Owning the end-to-end change lifecycle, including capturing change demand, assessing impacts, actively managing and embedding change, realising benefits, and communicating outcomes and achievements. • Working in or alongside Identity and Access Management (IAM), with sufficient depth of knowledge to lead, direct, challenge, and add value in the practical application of identity policy and standards. • Ensuring the lawful, ethical, and secure use of data, including experience leading or directing specialist data governance and data compliance activity (such as access control, retention, and classification) as part of delivery and operational change. • Translating policy intent, standards, and strategic objectives into practical, implementable change that delivers sustained operational impact. • Operating effectively in ambiguous, fast paced environments, influencing senior stakeholders while retaining personal accountability for outcomes. • A recognised change or delivery qualification (for example APMG Change Management, PROSCI, MSP, PRINCE2 Practitioner, AgilePM, or equivalent). Equivalent experience will be fully recognised in place of formal qualifications. Desirable Criteria The following are not mandatory, but may help candidates demonstrate professional maturity and speed to impact: • A relevant qualification or accreditation in identity, security, or information management, such as IAM related, information assurance, data protection, or security / risk management certifications. • Familiarity with government policy, standards, or regulatory environments, demonstrated through prior public-sector delivery roles or cross government / regulatory programme experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Operationalising new fraud prevention controls Building Senior Business Commitment to Fraud Prevention Change Embedding change into live operations Portfolio-Level Change, Risk & Benefits Realisation Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply . click apply for full job details
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role will be part of our UK Security Team reporting into the Head of Security at Saab UK. The role can be based either in Fareham, Farnborough or Heywood House, however it will require occasional travel oversees and travel to other Saab UK offices. Working collaboratively with the security team and IT, the role will develop and lead the Saab UK Cyber Security Strategy. As part of the Saab UK Cyber defence cell the role will be responsible for threat intelligence identification. Working closely with Security and IT develop resilience in the Saab UK Supply chain and provide the necessary GRC expertise to guide the organisation through compliancy leading on the Cyber security aspects of DefStan 05-138. This role is pivotal in safeguarding against advanced persistent threats, maintaining compliance with defence regulations, and supporting secure operations across all projects. Key Responsibilities: Develop, implement, and oversee cyber security policies aligned with defence and wider government standards. Act as the Saab UK representative on the Global Cyber Council. Lead risk assessments, threat modelling, and vulnerability management within Saab Uk process. Manage incident response and coordinate with other company parties. Lead on the compliance of Cyber controls including DefStan 05-138, ISO 27001, NIST. Responsible for the completion of Cyber Security aspects within Supplier Assurance and selection. Maintain cyber threat awareness on a company global scale and bespoke to the organisation. Oversee security within network architecture, encryption protocols, and identity/access management for restricted environments. Direct cyber security audits and penetration testing across defence platforms and supply chains. Provide cyber security training and awareness programs tailored to defence staff and contractors. Collaborate with engineering, IT, and programme teams embedding security into defence projects (DevSecOps). Qualifications and Skills: Required: Extensive experience in cyber security management within defence, aerospace, or government environments. Strong knowledge of classified information handling and secure communication protocols. Expertise in intrusion detection, SIEM tools, and advanced threat intelligence systems. Proven track record of leading incident response in high-security environments. Familiarity with defence-specific compliance frameworks (MOD JSPs, NIST SP 800 series, ITAR, GDPR). Excellent leadership, stakeholder management, and ability to operate under pressure. Degree in Cyber Security, Computer Science, or related field. Degree or equivalent defence/security qualifications preferred. Security clearance (SC or DV) required or eligibility to obtain. Desirable: Professional certifications: CISSP, CISM, CISA, CEH, or equivalent Experience with secure cloud environments (Azure Government, AWS GovCloud) Knowledge of cyber warfare tactics and countermeasures Experience liaising with national security agencies or defence contractors As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Aug 11, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role will be part of our UK Security Team reporting into the Head of Security at Saab UK. The role can be based either in Fareham, Farnborough or Heywood House, however it will require occasional travel oversees and travel to other Saab UK offices. Working collaboratively with the security team and IT, the role will develop and lead the Saab UK Cyber Security Strategy. As part of the Saab UK Cyber defence cell the role will be responsible for threat intelligence identification. Working closely with Security and IT develop resilience in the Saab UK Supply chain and provide the necessary GRC expertise to guide the organisation through compliancy leading on the Cyber security aspects of DefStan 05-138. This role is pivotal in safeguarding against advanced persistent threats, maintaining compliance with defence regulations, and supporting secure operations across all projects. Key Responsibilities: Develop, implement, and oversee cyber security policies aligned with defence and wider government standards. Act as the Saab UK representative on the Global Cyber Council. Lead risk assessments, threat modelling, and vulnerability management within Saab Uk process. Manage incident response and coordinate with other company parties. Lead on the compliance of Cyber controls including DefStan 05-138, ISO 27001, NIST. Responsible for the completion of Cyber Security aspects within Supplier Assurance and selection. Maintain cyber threat awareness on a company global scale and bespoke to the organisation. Oversee security within network architecture, encryption protocols, and identity/access management for restricted environments. Direct cyber security audits and penetration testing across defence platforms and supply chains. Provide cyber security training and awareness programs tailored to defence staff and contractors. Collaborate with engineering, IT, and programme teams embedding security into defence projects (DevSecOps). Qualifications and Skills: Required: Extensive experience in cyber security management within defence, aerospace, or government environments. Strong knowledge of classified information handling and secure communication protocols. Expertise in intrusion detection, SIEM tools, and advanced threat intelligence systems. Proven track record of leading incident response in high-security environments. Familiarity with defence-specific compliance frameworks (MOD JSPs, NIST SP 800 series, ITAR, GDPR). Excellent leadership, stakeholder management, and ability to operate under pressure. Degree in Cyber Security, Computer Science, or related field. Degree or equivalent defence/security qualifications preferred. Security clearance (SC or DV) required or eligibility to obtain. Desirable: Professional certifications: CISSP, CISM, CISA, CEH, or equivalent Experience with secure cloud environments (Azure Government, AWS GovCloud) Knowledge of cyber warfare tactics and countermeasures Experience liaising with national security agencies or defence contractors As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do The role is responsible for the day-to-day operations of the overall governance framework and processes for the IT function, ensuring it remains fit-for purpose and aligned to business prorities. Develop and maintain internal IT standards and control policies, procedures and processes. Implement solutions that are pragmatic and scalable that balance compliance with operational efficiency Support the management of control points and non-conformances, ensuring clear ownership and timely remediation. Develop and own management reports on IT standards, controls compliance and non-technical risks. Deliver activities to standardise IT policies, processes and procedures in alignment with best practices. Provide advice on IT standards and controls to technical teams when required. Work as part of the IT Business Operations team to collectively manage the cross-functional integration of the IT department. Work with IT colleagues, Information Security, Data Governance and others to continually improve standards and controls across IT. Build strong relationships with stakeholders by translating technical or control concepts into clear business language in order to influence behaviours and drive adoption. Support the interface to Risk and Legal for all matters related to internal audit and risk management. Identify and pursue opportunities for continuous improvement in IT governance and controls processes and effectiveness. What you will have Experience: Experience in IT governance, risk, controls or operational management, preferably within the legal, consulting or other professional services sectors. Knowledge and understanding of governance and IT controls frameworks as well as their operational implementation. A proven ability to translate frameworks into practical implementation is highly desirable. Strong analytical and reporting capabilities, supported by advanced Excel and PowerPoint skills. Experience developing reports, dashboards and management information using Power BI or comparable tools would be advantageous.Experienced with working successfully with a complex and large set of stakeholders Process design skills are desirable Audit and assurance skills are desirable. Awareness of current IT and data market trends and technology innovations. At least 5 years background in IT industry, with experience managing governance and controls. Personal: Excellent stakeholder engagement and communication skills. Problem-solving mindset with an ability to simplify complex issues and deliver details. Collaborative approach underpinned by strong ownership and independent accountabilityGood organisational skills, methodical approach and attention to detail Good business acumen and understanding of how the firm is positioned in the global market. Good technical acumen with strong verbal reasoning skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
