Job Description
Temporary Requirement - Therapy Administration Team Lead
Location: Roehampton Hours: Monday to Friday, 9:00am to 5:00pmDuration: Initially a couple of months, with potential for extensionStart Date: Immediate start availableParking: Free on-site parking
Overview
Our client requires an experienced Administration Team Lead to provide support within the Therapy Administration function on an immediate basis.
Key Requirements
- Confident using computer databases, billing and payment processes and booking systems, preferably some experience of Salesforce an advantage and able to quickly learn new systems and processes.
- Comfortable providing oversight, support and guidance to the wider administration team.
- Must have a child and adults enhanced DBS
Main Responsibilities
- Overseeing the administration team and supporting day-to-day operations.
- Managing and monitoring internal systems and dashboards.
- Processing income-related system transactions.
- Registering patients onto the internal database.
- Ensuring patient and payment information is accurate and up to date.
- Booking appointments and coordinating schedules.
- Responding to patient and stakeholder queries.
- Supporting a smooth and efficient outpatient patient journey.
- Working closely with colleagues across both Roehampton and Wimbledon Park sites.
- Liaising with a more experienced team member who will provide additional system support and oversight.
Compliance Requirement
- Enhanced DBS (Adult and Child Workforce) required.
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