Front Of House Manager

Catering Manager / Front of House Manager

Somerset £36,000 per annum Full-Time Permanent

Looking for a hospitality management role where no two days are the same?

Join one of Somerset's premier independent hospitality venues as a Deputy Catering Manager. This role offers a dynamic work environment where no two days are the same. If you are passionate about hospitality, enjoy leading from the front, and thrive in a fast-paced setting, this is the perfect opportunity for you.

Day-to-day of the role:

• Lead and motivate front-of-house teams ranging from 2 to 20 members during various events including weddings, conferences, proms, funerals, private functions, and tribute nights.
• Ensure the delivery of consistently high standards of customer service across all areas of the business.
• Support staff recruitment, training, and development to enhance team performance and service quality.
• Collaborate closely with kitchen and management teams to ensure successful event execution.
• Manage operational, customer-facing, and administrative responsibilities to maintain smooth venue operations.
• Undertake keyholder responsibilities including opening and closing the venue, as well as cashing-up procedures.
• Ensure compliance with health, safety, and licensing requirements.
• Assist with event planning and operational organisation to maintain a professional and welcoming environment.
• Remain composed and efficient during busy service periods, providing leadership and support wherever needed.

Required Skills & Qualifications:

• Proven experience in hospitality management, assistant management, or a supervisory role.
• Strong leadership skills with the ability to build, train, and motivate successful teams.
• Excellent communication and customer service skills.
• Good knowledge of ales, wines, spirits, and cellar management.
• Strong organisational skills and meticulous attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable with keyholder responsibilities and basic computer and administrative tasks.
• Professional, approachable, and well-presented, with flexibility to work evenings, weekends, and late finishes.
• Minimum 2 years' experience in hospitality, with a preference for those who have managed teams and delivered events.

Benefits:

• Competitive salary of £36,000 per annum with a profit-sharing scheme.
• Paid overtime for hours worked over 40 per week.
• 5 Days Per week
• 28 days holiday including bank holidays, with closure on Christmas Day.
• Free or discounted meals and employee discounts.
• Company events and social activities.
• Free on-site parking.
• Ongoing training and development opportunities, including support towards obtaining a Personal Licence.
• Genuine long-term career development within an established independent business.

Why Join Us?

This role is more than just a job; it's a chance to be actively involved in various aspects of a thriving independent venue. You'll gain comprehensive exposure to operations, events, customer experience, and business development. With a diverse range of events throughout the year, every day brings new challenges and opportunities.

Apply Today

If you're a motivated hospitality professional who enjoys leading teams and creating memorable guest experiences, apply now. Please submit your most recent CV and a brief cover letter outlining your relevant experience and interest in the role.