Warranty Administrator

Warranty Administrator

Location: Avonmouth, BristolSalary: £27,976 per annum (£13.45 per hour)Hours: Full Time

Are you an organised and detail-focused administrator with a professional telephone manner?

We are looking for a Warranty Administrator to join a busy and supportive team in Avonmouth. This is an excellent opportunity for someone with strong administration skills who enjoys working in a fast-paced environment and takes pride in delivering accurate work and excellent customer service. Full training will be provided.

The Role

As a Warranty Administrator, you will play a key role in supporting warranty processes and ensuring claims are submitted accurately and within required timescales. Working closely with service teams, manufacturers and internal stakeholders, you will help keep operations running smoothly while maintaining high levels of accuracy and organisation.

Key Responsibilities

• Process warranty job cards and submit warranty claims accurately and within specified deadlines.
• Maintain and update warranty claim registers.
• Produce reports and supporting data for warranty claims.
• Liaise with service departments to ensure information is received and claims are processed promptly.
• Manage the return of parts to manufacturers when required.
• Investigate and challenge rejected claims where appropriate.
• Support the wider warranty team with administrative tasks and reporting.
• Answer and direct incoming telephone calls professionally.
• Provide general administrative support across the department.

About You

We are looking for someone who is:

• An experienced administrator with strong organisational skills.
• Highly accurate with excellent attention to detail.
• Comfortable working in a busy environment and managing multiple priorities.
• Confident using Microsoft Office applications.
• Professional, friendly and confident on the telephone.
• A strong communicator who enjoys working with colleagues across different departments.
• Proactive, reliable and eager to learn.

Desirable

• Previous experience in a warranty, service, automotive, plant, engineering or similar administration role.
• Experience working within an office environment.

What's on Offer?

• Salary of £27,976 per annum (£13.45 per hour).
• Full training provided.
• Stable, full-time position.
• Supportive team environment.
• Opportunity to develop your administration career within a growing business.

If you are a highly organised administrator with a great telephone manner and a keen eye for detail, we'd love to hear from you. Apply today.