Sales and Customer Service Executive

  • MorePeople
  • Norwich, Norfolk
  • Nov 09, 2026
Full time Call Centre / CustomerService

Job Description



Enjoy being the person who keeps everything moving, spots the opportunities and makes things happen?

This could be right up your street!



What can I expect?

This is a varied role in a growing business where no two days are likely to look quite the same.

You'll be working closely with the Directors, customers and sales agents, keeping the sales operation running smoothly and making sure opportunities don't get missed.

From managing customer enquiries and orders to supporting national accounts and preparing quotations, there's plenty to get involved in.

We're looking for someone proactive who will pick up the phone, follow things through and use their initiative rather than wait to be told what to do.



What experience do I need?

You need to be organised, commercially aware and confident dealing with a broad range of different people. You'll ideally have experience in a sales support, customer service or sales administration role, with the confidence to manage your own workload and make decisions.

More importantly, you'll be someone who takes ownership. You won't need lots of direction or hand-holding. You'll spot what needs doing, follow up on things that have been left hanging and look for ways to make life easier for the team.

Experience supporting sales agents or national accounts would be useful, but a positive, practical attitude and the ability to get things done are just as important.



About the Company

A growing business that sells a range of products into the garden retail market. It's a friendly team where people work closely together, there's plenty of variety and everyone has a part to play.

You'll be working closely with the Directors, so there's real visibility and the opportunity to make a difference to how the business operates.

Interested? Whether you're looking for a full-time role or something part-time, let's have a chat.

Call Lucy on (phone number removed) or email (url removed).