General Manager

General Manager
40,000 - 45,000 + performance-related bonus, OTE 50,000, Redruth, Monday to Friday 9am - 5pm, Permanent, 22 days holiday + bank holidays, Pension, Parking, EAP

The Role

Due to the retirement of the current General Manager, an exciting opportunity has arisen for a General Manager to join a creative manufacturing business based in Redruth. Reporting to the Deputy CEO, the General Manager will take responsibility for the day-to-day performance of the business, bringing together sales, production, finance, purchasing and people management. This is a hands-on leadership position offering genuine autonomy and the opportunity to make a real impact on the organisation and its future growth.

• Overseeing daily operations across sales, production, purchasing, dispatch and administration
• Working with senior management to deliver business plans, budgets and growth priorities
• Monitoring sales, costs, margins, production output and delivery performance
• Identifying opportunities to increase productivity, reduce waste and improve profitability
• Managing key customer relationships, sales enquiries, quotations and the wider sales pipeline
• Overseeing production planning to ensure workloads meet capacity and customer deadlines
• Monitoring purchasing, supplier performance, cash flow, invoicing and expenditure
• Leading, supporting and developing the team, including recruitment, induction, performance reviews and staffing plans
• Managing courier relationships, stock, dispatch processes and wider site requirements
• Supporting marketing and business development activity to drive continued growth

Requirements

The successful General Manager will ideally have previous experience leading a team or business within manufacturing, production, packaging or a similar operational environment. Strong commercial awareness and experience managing budgets, costs, margins and performance would be highly desirable, alongside a track record of improving operational processes while maintaining excellent quality and service standards.

You will be a confident people manager with the ability to build strong relationships with customers, employees and suppliers. Experience setting priorities, delegating effectively and developing teams would be highly desirable. You will also be comfortable using business systems and management information to make practical commercial decisions. Experience with CRM, accounting or HR systems would be desirable but not essential.

A full driving licence and your own transport are essential. This role could suit someone who has worked as an Operations Manager, Manufacturing Manager or Business Manager.

Company Information

You will be joining a creative manufacturing business specialising in bespoke, handmade products for a varied customer base. The organisation combines traditional manufacturing skills with a commercial, customer-focused approach and is continuing to invest in its people, processes and future growth.

This is a hands-on environment where the General Manager will have real visibility across the entire business and the opportunity to directly influence its performance, culture and future direction. The company values creativity, quality, teamwork and practical problem solving.

Package

• 40,000 - 45,000 salary
• OTE 50,000
• Performance-related bonus
• Permanent position
• Monday to Friday 9am - 5pm
• 22 days holiday plus bank holidays
• Company pension
• Employee Assistance Programme

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.