551 jobs found

Great opportunity to join established business in their Customer Service team as a Customer Service Coordinator. Duties will include ensuring a positive customer experience by managing enquiries via email and phone, resolving any issues promptly, coordinating communication across departments including sales, logistics, technical support and operations and maintaining accurate customer records. The coordinator supports daily operations within the customer service team and helps optimize processes to enhance service quality. The successful applicant will ideally have previous customer service and administration experience. Computer literate with Microsoft Office essential. Sage X3 and AI experience advantageous (but not essential). Apply now immediate interviews and start available. Salary £competitive plus bonus and benefits.

Account Manager - Retail Salary: 30k - 40k DOE Company Benefits: Flexible start / finish times, Free Gym Membership, Health & Wellbeing Programmes, Retail & Hospitality Discounts, Health Cash Back Plan Lloyd Recruitment Services is delighted to be partnering with a fast-growing business in Horley to recruit a proactive and relationship-driven Retail Account Manager. In this role, you'll work closely with internal teams to manage post-order customer activity, ensuring projects run smoothly and key deadlines are met. Our client is committed to delivering high-quality, bespoke retail products, so we're looking for someone who is organised, commercially aware, and confident building strong customer relationships. This is an excellent opportunity to join a dynamic, expanding organisation with real potential for career progression. Retail Account Manager Key Responsibilities Build and maintain long-term customer partnerships, ensuring communication is timely, clear, and tailored Gain a strong understanding of product ranges to respond quickly and accurately to queries Assess customer needs and collaborate with Quality Assurance to ensure all products meet required standards and specifications Oversee orders from start to finish, ensuring smooth delivery, invoicing, and on-time project milestones Work with Sales Coordinators to complete all customer documentation efficiently and accurately Prepare accurate, well-presented quotations and confirm all order details Prioritise daily tasks to meet customer expectations and handle urgent issues confidently Manage internal and external deadlines using available software tools Work with the Key Account Manager to align customer plans and support wider account strategy Check product samples for quality before dispatch Escalate customer queries or concerns to the Key Account Manager where needed Retail Account Manager Skills & Experience Experience in Account Management or a similar customer-focused role within retail products or FMCG Background in private label or made-to-order product ranges is advantageous Excellent written and verbal communication skills Ability to build strong working relationships at all levels A customer-centric mindset with a passion for delivering first-class B2B service Natural problem-solver and fast learner Strong multitasking abilities, able to handle multiple projects and priorities Excellent attention to detail; proficient in MS Office Proactive, organised, and collaborative in approach Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

Customer Care Coordinator Permanent (Immediate start) Leicester New build housing £29,000 + Bonus TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Leicester. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5 rated developer and one of the UK largest Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable. The Role: Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy The Person: Previous experience with a developer is preferred but not essential Customer care/Customer service experience in an office environment Great IT skills Good Communication skills Team player with a strong work ethic and very organised Remuneration: £29,000 per anum Annual Bonus 8:30 - 4:30 1 day per week at home after probation

Customer Services Coordinator 12 Month FTC Bristol, BS32 4UD Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Coordinator to join our team in the South West region on a fixed term contract until April 2027. The role of the Customer Services Coordinator is to support the customer services department with key administrative duties working alongside the co-ordination role. RESPONSIBILITIES: To ensure accurate and speedy data input into the customer service operating system where necessary Create positive working relationships with colleagues paying specific attention to Sales and Production and more importantly the site teams, to enable smoother transition and completion of remedial tasks Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner To act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment. REQUIREMENTS: Experience in a similar Customer Service Coordinator role Ability to provide exceptional levels of customer service Computer literate (especially Word & Excel) with good administrative skills essential Ability to communicate effectively and successfully both written and electronically WHAT WE OFFER: Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company contribute 6.5% towards pension, plus other benefits

Role: Sales Administrator Location: Cirencester (Hybrid) Contract: Permanent Hours: Monday-Friday, 8:30am-5:00pm Salary: Circa £28,000-£30,000 Omega are supporting a global leader in fluid control systems in their search for a Sales Administrator to join their team. The successful candidate will provide comprehensive support to both internal and regional sales teams, ensuring accurate order processing, excellent customer service, and high-quality administrative and organisational support. Key Responsibilities - Sales Administartor Process customer orders accurately, ensuring all commercial and logistical details are correct Identify and communicate discrepancies promptly Create and follow up on customer quotations Maintain accurate CRM data for all sales activities Handle customer enquiries efficiently and professionally Support internal sales teams by sharing relevant customer information Assist with preparation of sales meeting content Organise regional and UK&I meetings, including minute-taking and action tracking Coordinate internal training sessions Arrange travel and accommodation for regional activities and events Requirements - Sales Administrator Essential: Previous experience in sales support, order processing, or administration Strong organisational skills with the ability to manage workload and deadlines Confident communicator with the ability to engage at all levels Proficient in MS Office High level of accuracy and attention to detail Desirable: Experience using SAP or CRM systems Experience supporting sales teams or coordinating events Flexible and proactive approach with the ability to multitask For more information on this role, please contact Kieren Provis on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Sales Administrator, Sales Support Executive, Internal Sales Coordinator, Customer Service Executive, or Commercial Administrator may be suitable for this position. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Office Administrator / Sales Support Location: West Horndon, Essex Salary: 25,000 - 28,000 per annum Job Type: Full time, Permanent Working Hours: 8:00am - 4:00pm, Monday to Friday About Us: Blackburn & Co Ltd are an Essex-based metal fabrication and architectural metalwork company delivering design, manufacture and installation services across Essex, London and the surrounding areas. We work across a range of structural and architectural metalwork projects and pride ourselves on quality, reliability, and a hands-on approach. We are looking for an organised, proactive and professional Office Administrator / Sales Support person to join our team at our West Horndon office. Please note that this company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. About the role: This is a varied and important role that combines day-to-day office administration with sales support, client follow-up, and purchasing assistance. The successful candidate will help keep the office running smoothly while also supporting enquiries, quotations, client communication, ordering materials and stock, and preparing purchase orders for suppliers. This role would suit someone who is confident, well organised, professional in their communication, and comfortable balancing administrative responsibilities with client and supplier interaction. Key Responsibilities: Answering incoming calls and emails General office administration and day-to-day support for the business Logging new enquiries and keeping internal trackers up to date Sending and following up quotations Chasing warm leads and keeping in touch with existing clients Booking site surveys, meetings, and appointments Preparing and sending introductory emails and company information Maintaining accurate client, enquiry, and quote records Assisting with tender and quotation submissions Liaising with clients, suppliers, and the internal team Ordering stock, materials, and general office supplies Drafting and sending purchase orders to suppliers Following up deliveries and helping ensure materials are ordered in line with project requirements Supporting the flow of information between sales, estimating, drawings, purchasing, and operations Assisting with document formatting, correspondence, and general business administration Social media and website uploads with photos and case studies of completed works Completing RAMS and O&M manuals About you: We are looking for someone who is: Highly organised and dependable Confident speaking with clients and suppliers by phone and email Professional, friendly, and proactive Able to manage a varied workload and prioritise effectively Comfortable handling both admin and client-facing tasks Detail-oriented and accurate in their work Confident using microsoft office,quickbooks, onedrive, email, and office systems Keen to support the growth and smooth running of a busy business Desirable Experience Previous office administration experience Experience in sales support, internal sales, or customer service Experience preparing purchase orders and placing supplier orders Experience following up quotations or enquiries Experience within construction, engineering, manufacturing, or a similar environment would be beneficial What the Role Is: This is not a hard sales or cold-calling role. It is a support-focused position centred around keeping enquiries moving, following up quotations, maintaining good communication with clients and suppliers, helping with purchasing and stock orders, and making sure the office runs efficiently. It is a great opportunity for someone who enjoys being organised, communicating with people, and playing an important role in both daily operations and the continued growth of the business. Why Join Blackburn & Co Ltd: You will be joining a growing, hands-on business where your role will have a real impact on both the daily running of the office and the wider success of the company. This is a varied position within a supportive team, offering the opportunity to become a key part of the business. Own transport required due to Office location Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role.

Coordinate orders end to end Building strong customer relationships Problem solving, dealing with internal and external queries Help shape a smooth customer journey in a role where detail, teamwork and service really matter. Consortium Professional Recruitment are pleased to be working with our client to recruit an Order Fulfilment Coordinator for a well-established and growing organisation. This opportunity sits within a collaborative and customer-focused environment where delivering a high standard of service is central to success. As an Order Fulfilment Coordinator, you will play a key role in managing the full order lifecycle, ensuring accuracy, clear communication, and timely delivery. Working cross-functionally, you will help create a seamless experience for customers while supporting wider commercial and operational goals. The Opportunity: As an Order Fulfilment Coordinator you'll play a key role in: Build strong and lasting relationships with customers, acting as a trusted day-to-day contact and ensuring a consistent, responsive service. Manage customer orders and awarded projects from initial scheduling through to delivery and invoicing, ensuring accuracy and clear progress tracking. Work collaboratively with internal teams including sales, supply chain, logistics and forecasting to ensure efficient order fulfilment. Handle customer queries relating to products, pricing, services and deliveries in a professional and timely manner. Identify opportunities to support revenue growth through proactive cross-selling and up-selling where appropriate. Monitor order progress and help resolve issues quickly, maintaining a high standard of customer satisfaction. Your work will directly contribute to a more seamless customer experience, stronger customer relationships, and improved coordination across sales and supply chain functions. About You: We're looking for someone who can bring: Previous experience in a fast-paced customer service, order management or logistics role, ideally within a B2B environment. A strong understanding of end-to-end order fulfilment and supply chain processes. Confidence using CRM and ERP systems, alongside strong Microsoft Office skills including Excel, Outlook and Word. Excellent attention to detail, with the ability to manage data accurately and maintain high standards of documentation. Strong communication skills, with the ability to build effective working relationships with customers and internal teams. A proactive and organised approach, with the ability to manage multiple priorities and solve problems effectively. A customer-focused mindset with a genuine passion for delivering a high-quality service. The ability to quickly learn product information and apply technical knowledge where required. This Order Fulfilment Coordinator role would suit someone who thrives in a team environment, enjoys working with detail, and is motivated to deliver an excellent customer experience. The Benefits and Package: In return, you'll enjoy: Salary Range £26,973 Additional benefits - the option working from home 1 day a week after probation Additional benefits - Free daily snacks and treatsA supportive and inclusive working environment focused on collaboration, continuous improvement and employee development. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you're ready to take the next step in your career, we'd love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk

Customer Service Coordinator - Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner click apply for full job details

Customer Experience Coordinator (IHMS) Reporting to: Customer Experience Manager (Property Services and Compliance) Location: Bedford (Hybrid) Salary: £27,200 Permanent, Full time We're looking for a Customer Experience Coordinator to join our IHMS Customer Experience team click apply for full job details

Freight Coordinator - Doncaster Full-Time, Permanent Salary: Circa £35,000 + Hybrid Working We are delighted to be partnering with a highly respected company in Doncaster who are looking to expand their logistics team with the addition of an experienced Freight Coordinator . This is a fantastic opportunity to join a successful, forward-thinking business offering long-term stability, excellent team culture, and the flexibility of hybrid working. About the Role As the Freight Coordinator, you will play a key part in ensuring the smooth and efficient movement of goods across domestic and international markets. You'll work closely with freight partners, internal teams, and distribution centres to guarantee shipments are executed accurately, on time, and in full. This is a varied and fast-paced position ideal for someone with strong organisational skills, excellent attention to detail, and previous experience in a freight or logistics environment. Key Responsibilities Coordinate domestic and international shipments via air, sea, and road . Manage inbound shipments into UK distribution centres. Oversee container planning and booking , ensuring efficient utilisation. Liaise daily with freight forwarders , carriers , and customs brokers . Monitor and evaluate supplier performance and service levels, escalating issues where necessary. Maintain accurate compliance and documentation , including packing lists, bills of lading, commercial invoices and import/export records. Ensure all shipments meet regulatory, customer, and internal compliance standards. Experience Required Proven background in a similar freight, logistics, or supply chain role (essential). Strong knowledge of international and domestic shipping processes. Experience working with freight forwarders and understanding customs procedures. Confident handling commercial shipping documents. Excellent communication, organisation, and problem-solving skills. Next steps: Apply today to take the next steps in your career! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Onsite Recruitment Account Coordinator Location: Haydock (Sainsbury's Distribution Centre) Salary: 28,500 + 5% Shift Allowance Shift Pattern: Sunday to Thursday 06:00 - 15:00 (Onsite) We are looking for a proactive Account Coordinator to join our onsite team at the Sainsbury's Distribution Centre in Haydock. This is a hands-on, site-based role where you will be the bridge between our client and our temporary workforce. You will be responsible for managing shift fulfillment, supporting recruitment, and ensuring payroll accuracy for hundreds of workers. Whether you come from a background in retail management, hospitality, or recruitment, this is a fantastic opportunity to join a busy operation and grow your career with the world's largest recruitment organization. Benefits include: 5% Shift Allowance, free onsite parking, and access to the Randstad benefits app with hundreds of online and in-store discounts. The Role: As an Account Coordinator, you are the heartbeat of the operation. Working the early shift (Sunday to Thursday), you'll be the first point of contact for our client and temporary workforce, ensuring the site is set up for success. Key Responsibilities: Shift Planning & Fulfillment: responsible for managing shift patterns, allowing talent to select their shifts whilst also ensuring the client's requirements are 100% fulfilled every single day. Recruitment & Pipeline Management: Sourcing and recruiting high-quality new talent. You'll maintain a consistent pipeline of ready to go candidates, ensuring we are never short-staffed and always have the best people ready to go. Payroll & Timekeeping: Monitoring clock-ins and clock-outs, supporting in the resolution of pay queries, and ensuring every worker is paid accurately and on time, every time. Worker Engagement: Conducting regular floorwalks to check in with our team, boost morale, and ensure performance standards are met in both Ambient and Chilled departments. Client Relationship Management: Acting as a trusted partner for shift managers, managing daily requirements and resolving operational challenges in real-time. Compliance: Handling return-to-work interviews and managing onsite performance and health & safety compliance. Growth & Relationship Mapping: Actively contribute towards the growth of accounts via potential sales leads and stakeholder mapping Who are we looking for? This role is perfect for someone with a background in retail, hospitality, or customer service who is looking to transition into a professional recruitment environment. To be successful in this role you will: Have strong customer services and admin experience Enjoy working at a high pace Attention to detail Great organisation skills Have excellent communication skills and are capable of dealing with stakeholders at all levels Previous experience in temp recruitment is useful but not essential experience working in an onsite environment is useful too. Why Randstad? You will be joining one of the world's largest recruitment organisations, with access to industry-leading training and career progression. We offer a competitive salary, a structured bonus scheme, and the autonomy to run your site as if it were your own business. Ready to join our team at Haydock? Apply today. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)

Senior Customer Care Coordinator 5 national residential developer Role: Senior Customer Care Coordinator Reporting to: Head of Customer Care and Customer Care Manager Salary: Competitive base salary between £30,000 to £40,000 per annum and 10% monthly/quarterly bonuses on offer Location: Warwick Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Senior Customer Care Coordinator About the role: We are excited to be recruiting for a Senior Customer Care Coordinator to join our Warwickshire regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Senior Customer Care Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Senior Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Senior Customer Care Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Senior Customer Care Coordinator - What about the benefits package? Competitive base salary between £30,000 to £40,000 per annum Company bonus schemes up to 10% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Job Title: Activity Co-Ordinator Location: Crowborough Salary : £28,000-£32,240 Hours: 40 hours per week, including shifts on weekends and public holidays Contract Type : Fixed Term Contract 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Activity Coordinator for their Crowborough site. The postholder will be responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) living on site. Working closely with local organisations, charities, and community groups, the Activity Coordinator will help create meaningful opportunities for engagement and community integration. All activities must be inclusive, culturally sensitive, and tailored to the needs, interests, and backgrounds of the SU population. Duties and Responsibilities: Plan and deliver a weekly and monthly programme of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions. Gather SU feedback regularly and adapt activities to meet their needs and interests. Ensure all activities are risk assessed and comply with safeguarding and health & safety policies. Build partnerships and coordinate visits, workshops, and events with local organisations, charities, and community groups. Promote SU participation, ensuring activities are inclusive, accessible, and supportive. Identify and escalate welfare concerns to the appropriate internal teams. Maintain accurate records, manage activity resources, and produce monthly reports. Work collaboratively with managers, support teams, and volunteers, attending meetings as required. Stay informed about local opportunities and respond promptly to feedback or changing needs. Maintain confidentiality and uphold professional conduct at all times. Required Skills: Previous experience in planning and organising activities. Ability to deliver diverse activities. Knowledge of safeguarding and health & safety. Experience managing groups and promoting inclusivity. Strong communication and interpersonal skills. Flexible, adaptable, and solution-focused. Good organisational and administrative skills. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.

Job Title: Community Coordinator - North East England Reporting To: Regional Manager Salary Range: £25,000 Per Annum Contract Type: Permanent, Full Time Location: Field Based role covering North East England Working days/hours per week: 35 hours per week, Monday Friday, 9am 5pm Requirements: We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area. Duties & Responsibilities Annual and on-going charity account management Liaison with store or retailer personnel to ensure positive charity experience and issue resolution Strong skills in relationship management and networking for programme development Compliance and safety of charity food use Community engagement Operational support and data reporting for performance improvement Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled. Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication Skills & Experience Required Essential Background in account management, customer service, sales or the charity sector is preferred Experience in community engagement and/or partnership building Demonstrable experience of the ability to prioritise workload and deliver to tight timescales Strong IT skills and ability to manage large data sets Proficient in Microsoft office and experience with CRM software desired Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region Equity Diversity Inclusion & Belonging We are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. Application Procedure Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted. Recruitment Timeline We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Customer Service Coordinator Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner . Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history

Service Delivery Administrator! As the SDA for my excellent client, you will be involved in both the customer and supply chain experience. They want you to use your organisational skills and keen eye for detail to manage the customer and supply chain, order coordination and general administration to help maximise the businesses efficiencies ensuring they gain further customer attraction & retention, divisional revenue & profitability and most importantly grow their customer-base through forging long-term relationships with key customers. WHAT IS IN IT FOR YOU? Annual Base Salary of £29k-£30k per annum, Monday to Friday working hours Hybrid, 50-50 split between home and office work. New state of the art office location in Durham. 25 days leave + Bank Holidays Powerful progression platforms Excellent levels of flexibility Pension contribution scheme The best in training, upskilling and self-development Really relaxed, warm and friendly working environment. Hugely supportive and collaborative culture, progression opportunities are consistent. Upwardly mobile business encountering consistent growth Permanent position from day one Warm, friendly and hugely supportive team. THE BUSINESS Our fantastic client specializes in providing comprehensive and long-term environmental management services to their clients throughout the UK. This is a business continually growing, you will be joining a team of 9. My client is all about their staff, they are treated with respect, integrity & place a powerful focus on the development of the people within their team. My client has a 100% retention rate with their staff, which really sums up the culture within the team! THE ROLE Carry out efficient administration skills throughout our clients commercial, operational and financial functions Manage all aspects of the company s interaction with their customers and suppliers, ensuring exemplary levels of accuracy, compliance, communication and commerciality Investigate and resolve customers and/or suppliers problems which may have been escalated to you by the service delivery coordinator, the commercial team or directly Support the Head of Supply Chain by increasing, developing and maintaining supplier relationships with both hauliers and outlets Document management of weighbridge tickets and waste transfer notes Compliance management of suppliers ensuring we maintain high levels of accuracy and due diligence with our supply chain network Handle customer complaints and queries in terms of both operations and finances Carry out efficient administration skills throughout our commercial, operational and financial functions Provide customers with regular reporting on their waste outputs, costs and recycling percentages Be the primary point of contact for nominated customer related enquiries Fulfil orders in a timely and efficient manner Field customer & supplier enquiries, resolve any complaints and escalate when required Champion and become involved in compliance & SHE initiatives THE PERSON Driving license Essential Possess an appetite to learn and self-develop. Previous administrative experience Any form of supply chain experience would be fantastic. Previous customer relationship experience would also be fantastic. Please apply & your resume will go direct to Kyle Jevons at Westray Recruitment Group.

As a Customer Support Coordinator you will join our clients rapidly expanding business, providing high-quality consumables and accessories for neuromonitoring, focusing on building strong customer partnerships, understanding clinical needs, and supporting the future of healthcare with an emphasis on sustainability. Are you highly organised, detailed-driven and passionate about delivering exception customer service? Be the first point of contact for their valued customers, ensuring every interaction is handled with professionalism, care, and efficiency. Gain hands-on operational experience , a deep product knowledge , and play a key part in supporting healthcare professionals with solutions that truly matter. You'll manage enquiries, process orders, and provide expert support on their product range . During an initial transition and development phase, you'll gain valuable operational experience across goods receipt, stock handling, and dispatch-giving you a unique, end-to-end understanding of the business and products. If you have great organisational skills , with a proactive, solutions-focused mindset , with good communications skills and multi-tasking capabilities, this could be the role for you! It's an exciting opportunity where you won't be sat at your desk all day, but will play a hands-on part in ensuring smooth operational running. Working with your colleagues to ensure excellent customer service and driving business success. You will earn circa 27,000pa with company benefits such as Private Healthcare, 25 days holiday (plus bank holidays) and join a team of passionate and dedicated individuals. If you would like to be part of a growing business with development opportunities, apply today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.