Senior Student Systems (SITS) Analyst Developer Fixed Term Contract vacancy in a University based in Bedfordshire Salary 48,760 - 58,664, 36 days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Opportunity: Hays Technology is working in partnership with a well-established higher education organisation to recruit a Senior Student Systems Analyst Developer on a fixed-term contract basis until July 2027. This is a key role within a central IT function, supporting and enhancing core student information systems used across the full student lifecycle.You will take technical ownership of system development, configuration, integration and optimisation, working closely with stakeholders to improve data quality, automate processes and deliver robust, secure solutions aligned with organisational strategy. Key Responsibilities: Lead systems analysis and development activities across complex student systems initiatives Plan, estimate and deliver development work to agreed timelines, quality standards and budgets Provide hands-on development and configuration of Tribal SITS:Vision and Maytas Drive software lifecycle best practice, including Agile and iterative delivery approaches Manage system enhancements, upgrades and vendor releases Develop and maintain integrations, including StuTalk processing Provide expert-level application support, issue resolution and performance monitoring Contribute to product roadmaps, standards, documentation and continuous improvement Ensure security, data integrity, privacy and compliance standards are embedded throughout In order to apply, you must have the following skills & experience: Significant hands-on development experience with Tribal SITS:Vision Strong understanding of the HE student administration lifecycle Experience delivering complex system solutions in a higher education environment Advanced technical skills including SITS SRL, JavaScript, CSS, HTML5, jQuery, Bootstrap Strong SQL skills (Oracle preferred) and experience with complex relational databases Demonstrable technical project leadership or delivery experience Strong communication skills with the ability to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 21, 2026
Contractor
Senior Student Systems (SITS) Analyst Developer Fixed Term Contract vacancy in a University based in Bedfordshire Salary 48,760 - 58,664, 36 days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Opportunity: Hays Technology is working in partnership with a well-established higher education organisation to recruit a Senior Student Systems Analyst Developer on a fixed-term contract basis until July 2027. This is a key role within a central IT function, supporting and enhancing core student information systems used across the full student lifecycle.You will take technical ownership of system development, configuration, integration and optimisation, working closely with stakeholders to improve data quality, automate processes and deliver robust, secure solutions aligned with organisational strategy. Key Responsibilities: Lead systems analysis and development activities across complex student systems initiatives Plan, estimate and deliver development work to agreed timelines, quality standards and budgets Provide hands-on development and configuration of Tribal SITS:Vision and Maytas Drive software lifecycle best practice, including Agile and iterative delivery approaches Manage system enhancements, upgrades and vendor releases Develop and maintain integrations, including StuTalk processing Provide expert-level application support, issue resolution and performance monitoring Contribute to product roadmaps, standards, documentation and continuous improvement Ensure security, data integrity, privacy and compliance standards are embedded throughout In order to apply, you must have the following skills & experience: Significant hands-on development experience with Tribal SITS:Vision Strong understanding of the HE student administration lifecycle Experience delivering complex system solutions in a higher education environment Advanced technical skills including SITS SRL, JavaScript, CSS, HTML5, jQuery, Bootstrap Strong SQL skills (Oracle preferred) and experience with complex relational databases Demonstrable technical project leadership or delivery experience Strong communication skills with the ability to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role: Quality Assurance Engineer Location: Portsmouth Salary: 40,000 - 45,000 depending on experience Quality Assurance Engineer needed in Portsmouth to join our client, an established marine engineering firm working on cutting edge systems within the marine industry. The QA team provides assurance that Quality requirements are being met so that our outputs deliver the capability our customers demand and rely on. You will have the opportunity to develop and enhance your skills and knowledge, with the potential to lead into more senior positions within a global business. What the role of the Quality Assurance Engineer entails: Some of the main duties of the Quality Assurance Engineer will include: Working as a fully contributory member of the Quality team Undertaking specific complex Quality Assurance activities across the whole group Having an awareness of Customer Quality conditions Supporting the management of non-conformance resolution and corrective actions with suppliers, key stakeholders and process owners The ability to analyse data effectively resulting in themes and corrective actions Contributing in working groups ensuring deliverables are achieved and Learning from Experience (LfE) is captured and applied Supporting departmental reviews and liaise with the customer when required The ability to produce written reports and presentations ensuring accuracy and clarity of meaning What experience you need to be the successful Quality Assurance Engineer: NC or HNC qualified in an appropriate technical discipline or equivalent Quality experience Quality professional, lead/internal auditor status or equivalent experience Understanding and application of ISO 9001 / EN9100 standards Understanding of Business Management Systems, the Operational Framework and Operational Assurance process Export requirements knowledge (for example International Traffic in Arms Regulations (ITAR Benefits: Enhanced Pension scheme- up to 16% combined Flexible working pattern including flexible start and finish times 25 holiday days plus bank holidays- 26 days after 5 years' service/ 27 days after 10 years' service Early finish on Fridays Shared Incentive Plan Employee Assistance Programme Cycle to Work Scheme Life Assurance (you and your spouse/ partner)- 6 x salary Ill Health Income Protection/ Private Medical Insurance- 50% of salary This role is subject to UK Security Clearance restrictions. Candidates would need to have lived & worked in the UK for 5+ years and be eligible to obtain BPSS as a minimum. This really is a fantastic opportunity for a Quality Assurance Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 21, 2026
Full time
Role: Quality Assurance Engineer Location: Portsmouth Salary: 40,000 - 45,000 depending on experience Quality Assurance Engineer needed in Portsmouth to join our client, an established marine engineering firm working on cutting edge systems within the marine industry. The QA team provides assurance that Quality requirements are being met so that our outputs deliver the capability our customers demand and rely on. You will have the opportunity to develop and enhance your skills and knowledge, with the potential to lead into more senior positions within a global business. What the role of the Quality Assurance Engineer entails: Some of the main duties of the Quality Assurance Engineer will include: Working as a fully contributory member of the Quality team Undertaking specific complex Quality Assurance activities across the whole group Having an awareness of Customer Quality conditions Supporting the management of non-conformance resolution and corrective actions with suppliers, key stakeholders and process owners The ability to analyse data effectively resulting in themes and corrective actions Contributing in working groups ensuring deliverables are achieved and Learning from Experience (LfE) is captured and applied Supporting departmental reviews and liaise with the customer when required The ability to produce written reports and presentations ensuring accuracy and clarity of meaning What experience you need to be the successful Quality Assurance Engineer: NC or HNC qualified in an appropriate technical discipline or equivalent Quality experience Quality professional, lead/internal auditor status or equivalent experience Understanding and application of ISO 9001 / EN9100 standards Understanding of Business Management Systems, the Operational Framework and Operational Assurance process Export requirements knowledge (for example International Traffic in Arms Regulations (ITAR Benefits: Enhanced Pension scheme- up to 16% combined Flexible working pattern including flexible start and finish times 25 holiday days plus bank holidays- 26 days after 5 years' service/ 27 days after 10 years' service Early finish on Fridays Shared Incentive Plan Employee Assistance Programme Cycle to Work Scheme Life Assurance (you and your spouse/ partner)- 6 x salary Ill Health Income Protection/ Private Medical Insurance- 50% of salary This role is subject to UK Security Clearance restrictions. Candidates would need to have lived & worked in the UK for 5+ years and be eligible to obtain BPSS as a minimum. This really is a fantastic opportunity for a Quality Assurance Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title: BI Analyst Contract Type: Fixed term for 12 months Salary: £43,123.45 per annum (£47,499.11 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday (hybrid) Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining skills and experience for the role, please note for this role we are looking for somebody who has a minimum of 3 years' experience of using Tableau Dashboards At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Business Information Analyst Analyse and present business information (BI) that is timely and accurate to support the delivery of intelligent business information through a range of mechanisms, in particular self-serve tools for use by colleagues. Support colleagues with their management and performance information requirements and develop and maintain operational data models to underpin operational and planning activities About you We are looking for someone with: • Experience of using Tableau Dashboards • Experience of Business Information and performance reporting production in a medium to large organisation • Experience of using business intelligence tools, Tableau and data visualisation techniques appropriate to the audience and subject matter • Experience of the analysis of data in the provision of meaningful intelligence •Advanced user of Excel with proven capability of handling large, complex data sets. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile • Interpret operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities. • Collaborate with data owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis to support the Group's Performance Management Framework and operational management of the business. • Provide bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data. • Support continuous improvement through routine and bespoke analysis to identify opportunities and ensure that the principles of data integrity adopted by the organisation are embedded in reporting frameworks. • Escalate issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution. • Develop and maintain data models to underpin day-to-day operational and planning activities. • Work closely with colleagues in the Insight Team to maximise the use of existing self-serve tools and bring together Riverside-wide data to provide comprehensive analysis. • Develop and maintain relationships with external partners in the provision of business intelligence systems to and ensure tools are maximised and that providers deliver services that meet time and quality agreements/expectations. • Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service Person specification Knowledge, Skills and Experience Essential • Experience of using Tableau Dashboards • Experience of Business Information and performance reporting production in a medium to large organisation • Experience of the analysis of data in the provision of meaningful intelligence • Advanced user of Excel with proven capability of hand
May 21, 2026
Full time
Job Title: BI Analyst Contract Type: Fixed term for 12 months Salary: £43,123.45 per annum (£47,499.11 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday (hybrid) Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining skills and experience for the role, please note for this role we are looking for somebody who has a minimum of 3 years' experience of using Tableau Dashboards At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Business Information Analyst Analyse and present business information (BI) that is timely and accurate to support the delivery of intelligent business information through a range of mechanisms, in particular self-serve tools for use by colleagues. Support colleagues with their management and performance information requirements and develop and maintain operational data models to underpin operational and planning activities About you We are looking for someone with: • Experience of using Tableau Dashboards • Experience of Business Information and performance reporting production in a medium to large organisation • Experience of using business intelligence tools, Tableau and data visualisation techniques appropriate to the audience and subject matter • Experience of the analysis of data in the provision of meaningful intelligence •Advanced user of Excel with proven capability of handling large, complex data sets. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile • Interpret operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities. • Collaborate with data owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis to support the Group's Performance Management Framework and operational management of the business. • Provide bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data. • Support continuous improvement through routine and bespoke analysis to identify opportunities and ensure that the principles of data integrity adopted by the organisation are embedded in reporting frameworks. • Escalate issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution. • Develop and maintain data models to underpin day-to-day operational and planning activities. • Work closely with colleagues in the Insight Team to maximise the use of existing self-serve tools and bring together Riverside-wide data to provide comprehensive analysis. • Develop and maintain relationships with external partners in the provision of business intelligence systems to and ensure tools are maximised and that providers deliver services that meet time and quality agreements/expectations. • Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service Person specification Knowledge, Skills and Experience Essential • Experience of using Tableau Dashboards • Experience of Business Information and performance reporting production in a medium to large organisation • Experience of the analysis of data in the provision of meaningful intelligence • Advanced user of Excel with proven capability of hand
Contract Role - UK & Ireland Employee Relations Associate Director - England/Remote - 12 months - Inside IR35 We are seeking an UK & Ireland Employee Relations Associate Director - a senior, strategic leader and subject matter expert responsible for shaping and delivering employee relations strategy across the UK and Ireland. Operating as a trusted advisor to senior leadership, this role owns end-to-end ER processes, anticipates emerging workforce risks, and develops innovative, compliant solutions aligned to business objectives. The role delivers impact at functional, market, and business-unit level and is sought out for expertise on complex, high-risk, or precedent-setting ER matters. Role Overview: Job Title: UK & Ireland Employee Relations Associate Director Location: England/Remote Contract Type: 12 months Sector: Healthcare . Extensive Employee Relations experience within the UK and Ireland, including strong expertise in local employment law and practice. Proven track record of managing complex, high-risk ER cases and leading ER strategy in large or matrixed organisations. Demonstrated ability to operate as a trusted advisor to senior business leaders. Strong experience leading complex projects and driving organisational change. Key Responsibilities Strategic Leadership & Business Impact Serve as a company thought leader and functional SME for Employee Relations across the UK and Ireland. Partner with senior leaders to influence and shape business, workforce, and people strategies. Participate in the development of market-level and site-level business strategy, translating ER insights into actionable plans. Develop and manage ER business plans aligned to organisational and operational objectives. Lead large, complex, and high-impact initiatives with segment-wide or market-wide influence. Employee Relations & Risk Management Own end-to-end ER processes, ensuring consistency, scalability, and compliance with UK and Irish employment legislation. Act as the primary escalation point for complex, sensitive, or high-risk ER issues. Anticipate employee and organisational needs and proactively develop solutions to mitigate risk and improve outcomes. Authorise deviations from ER standards and frameworks where business needs require expert judgement. Identify and resolve technical, operational, and organisational challenges beyond immediate teams or functions. Innovation & Thought Leadership Develop pioneering and innovative approaches to emerging employee relations trends and challenges. Predict emerging employee and stakeholder needs and design forward-looking solutions. Perform complex conceptual and analytical assessments to inform ER strategy, policy, and practice. Translate highly complex concepts into clear, actionable guidance for leaders at all levels. Influence & Stakeholder Management Influence senior leadership to adopt new ideas, practices, and approaches in employee relations. Serve as a trusted advisor on organisational change, conflict resolution, and compliance issues. Provide expert input on decisions impacting entire functions, sites, or internal customer groups. Leadership, Governance & Capability Building Provide leadership to and accountability for managers and/or senior professional staff, where applicable. Review the work of others, providing strategic challenge and recommendations for improvement. Mentor and develop ER professionals, building capability and bench strength. Forecast and plan resource requirements to meet current and future ER demand. Lead cross-functional, functional, or segment-wide teams or projects as required. Scope & Impact Impact is typically at operational, local market, or business-unit level, with potential for segment-wide influence. Decisions and recommendations may significantly affect entire functions, sites, or internal customer groups and are delivered with a high degree of autonomy. Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
May 21, 2026
Contractor
Contract Role - UK & Ireland Employee Relations Associate Director - England/Remote - 12 months - Inside IR35 We are seeking an UK & Ireland Employee Relations Associate Director - a senior, strategic leader and subject matter expert responsible for shaping and delivering employee relations strategy across the UK and Ireland. Operating as a trusted advisor to senior leadership, this role owns end-to-end ER processes, anticipates emerging workforce risks, and develops innovative, compliant solutions aligned to business objectives. The role delivers impact at functional, market, and business-unit level and is sought out for expertise on complex, high-risk, or precedent-setting ER matters. Role Overview: Job Title: UK & Ireland Employee Relations Associate Director Location: England/Remote Contract Type: 12 months Sector: Healthcare . Extensive Employee Relations experience within the UK and Ireland, including strong expertise in local employment law and practice. Proven track record of managing complex, high-risk ER cases and leading ER strategy in large or matrixed organisations. Demonstrated ability to operate as a trusted advisor to senior business leaders. Strong experience leading complex projects and driving organisational change. Key Responsibilities Strategic Leadership & Business Impact Serve as a company thought leader and functional SME for Employee Relations across the UK and Ireland. Partner with senior leaders to influence and shape business, workforce, and people strategies. Participate in the development of market-level and site-level business strategy, translating ER insights into actionable plans. Develop and manage ER business plans aligned to organisational and operational objectives. Lead large, complex, and high-impact initiatives with segment-wide or market-wide influence. Employee Relations & Risk Management Own end-to-end ER processes, ensuring consistency, scalability, and compliance with UK and Irish employment legislation. Act as the primary escalation point for complex, sensitive, or high-risk ER issues. Anticipate employee and organisational needs and proactively develop solutions to mitigate risk and improve outcomes. Authorise deviations from ER standards and frameworks where business needs require expert judgement. Identify and resolve technical, operational, and organisational challenges beyond immediate teams or functions. Innovation & Thought Leadership Develop pioneering and innovative approaches to emerging employee relations trends and challenges. Predict emerging employee and stakeholder needs and design forward-looking solutions. Perform complex conceptual and analytical assessments to inform ER strategy, policy, and practice. Translate highly complex concepts into clear, actionable guidance for leaders at all levels. Influence & Stakeholder Management Influence senior leadership to adopt new ideas, practices, and approaches in employee relations. Serve as a trusted advisor on organisational change, conflict resolution, and compliance issues. Provide expert input on decisions impacting entire functions, sites, or internal customer groups. Leadership, Governance & Capability Building Provide leadership to and accountability for managers and/or senior professional staff, where applicable. Review the work of others, providing strategic challenge and recommendations for improvement. Mentor and develop ER professionals, building capability and bench strength. Forecast and plan resource requirements to meet current and future ER demand. Lead cross-functional, functional, or segment-wide teams or projects as required. Scope & Impact Impact is typically at operational, local market, or business-unit level, with potential for segment-wide influence. Decisions and recommendations may significantly affect entire functions, sites, or internal customer groups and are delivered with a high degree of autonomy. Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams within a multi-channel environment. Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Strong analytical skills with the ability to interpret management information and performance data. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
May 21, 2026
Full time
We are seeking an experienced and passionate Team Manager to lead a high-performing customer operations team. This role is ideal for a people-focused leader who is passionate about service delivery, team development, and operational excellence. The successful candidate will be responsible for coaching, mentoring, and motivating a team to consistently deliver exceptional customer experiences while achieving operational and regulatory standards. The Team Manager will play a critical role in driving team performance, maintaining quality standards, and ensuring compliance with FCA regulations, client expectations, and insurer partner requirements. A strong focus on customer journey management, performance improvement, and stakeholder engagement is essential. The team also supports the sourcing, ordering, and supply of parts and materials through strong relationships with manufacturers and suppliers worldwide to fulfil insurance claims and service requests. Key Responsibilities Lead, motivate, and support team members to ensure key deadlines and service level agreements are consistently achieved. Provide coaching, guidance, development support, and performance management to team members. Conduct regular Performance Development Reviews, delivering constructive feedback to support continuous improvement. Collaborate with support teams to identify opportunities for process improvements, efficiencies, and system enhancements. Manage daily team workloads effectively, ensuring optimal resource utilisation. Address staffing matters including performance concerns, absence management, and employee engagement. Build and maintain strong relationships with clients, suppliers, and key stakeholders. Work collaboratively with other Team Managers to ensure seamless customer transitions between departments. Support the implementation and integration of new business activities and workflows. Maintain robust training plans and skills matrices to ensure a multi-skilled and adaptable team. Ensure all regulatory requirements, company policies, and documented procedures are consistently followed. Demonstrate and maintain team competency through ongoing development and compliance awareness. Skills & Experience Required Strong understanding of customer service operations within a regulated environment. Previous experience managing contact centre teams within a multi-channel environment. Proven ability to lead, motivate, and develop teams within a fast-paced, target-driven setting. Excellent knowledge of operational processes, customer service procedures, and performance management practices. Strong analytical skills with the ability to interpret management information and performance data. Ability to identify root causes, solve problems effectively, and implement practical solutions. Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities, with the capability to adapt communication styles to different audiences. Effective decision-making and influencing skills. A customer-centric mindset with a passion for delivering exceptional service. Ability to build collaborative relationships across teams and departments to support best practice sharing and issue resolution Why this role ? Supportive and inclusive company culture Genuine opportunities for career progression and development Collaborative leadership team and positive working environment Opportunity to make a real impact within a growing business A business that values its people as much as its customers
D365 F&O System Administrator London (Hybrid) We're currently recruiting for a D365 F&O System Administrator to join a business-critical transformation programme, reporting directly to the Head of IT. Responsibilities Act as the internal D365 F&O system administrator throughout the implementation life cycle, working alongside external delivery partners. Support the setup, management and governance of all D365 environments. Support configuration management and controlled promotion of configuration and code across environments. Assist with data migration activities, including validation, reconciliation and cutover support. Support testing activities (SIT and UAT), including environment readiness, defect triage and resolution support. Support governance, control and audit requirements, including access reviews, environment controls and change assurance. Skills P roven experience administering Microsoft Dynamics 365 F&O in a live environment. Strong understanding of D365 security roles, user management and segregation of duties. Experience managing D365 environments and supporting releases, patches and updates. Practical experience supporting ERP implementations or major system upgrades. Familiarity with Azure DevOps or similar tooling for issue, change and release management. Good understanding of finance and operational processes within an ERP context. If you're looking to join a forward-thinking organisation and outstanding benefits please send your CV for consideration. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
May 21, 2026
Full time
D365 F&O System Administrator London (Hybrid) We're currently recruiting for a D365 F&O System Administrator to join a business-critical transformation programme, reporting directly to the Head of IT. Responsibilities Act as the internal D365 F&O system administrator throughout the implementation life cycle, working alongside external delivery partners. Support the setup, management and governance of all D365 environments. Support configuration management and controlled promotion of configuration and code across environments. Assist with data migration activities, including validation, reconciliation and cutover support. Support testing activities (SIT and UAT), including environment readiness, defect triage and resolution support. Support governance, control and audit requirements, including access reviews, environment controls and change assurance. Skills P roven experience administering Microsoft Dynamics 365 F&O in a live environment. Strong understanding of D365 security roles, user management and segregation of duties. Experience managing D365 environments and supporting releases, patches and updates. Practical experience supporting ERP implementations or major system upgrades. Familiarity with Azure DevOps or similar tooling for issue, change and release management. Good understanding of finance and operational processes within an ERP context. If you're looking to join a forward-thinking organisation and outstanding benefits please send your CV for consideration. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
HR Advisor Up to £36,000 plus excellent benefits (£2-3k annual bonus, discounts, fun team days, unlimited holiday and much more) Permanent & Full Time Nottingham/Derby border (Suited to candidates located in areas such as - Beeston, Long Eaton, Stapleford, Wollaton, Ilkeston, Heanor, Eastwood and areas of Derbyshire) Onsite with flexibility SF Partners are exclusively partnering with our client in Derbyshire, on a fantastic opportunity to join a business at a genuinely exciting stage of growth, supporting a workforce of circa 600 employees, where people, culture, and employee experience are central to their ongoing success. You will be joining a collaborative, supportive and down-to-earth HR team of around 6 where no two days are the same. This is a varied, hands-on role where you will play a key part in delivering a high-quality, responsive HR service across the business. Key responsibilities include: - Managing a shared HR inbox, ensuring timely, professional and consistent responses - Acting as the first point of contact for day-to-day employee HR queries, providing clear and practical advice - Producing monthly management information and operational HR reports - Maintaining and updating HR systems accurately and efficiently - Drafting HR documentation including template letters, policies, procedures and supporting materials - Liaising with third-party benefits and payroll providers, ensuring smooth communication and employee updates - Supporting flexible working requests and maternity review meetings - End-to-end recruitment and selection activity - Coordinating onboarding and leaver processes to ensure a seamless employee experience - Supporting pay review processes and benchmarking activity - Providing guidance and support on employee relations matters - Supporting employee engagement initiatives and contributing to positive conflict resolution approaches - Keeping up to date with employment legislation and HR best practice - Contributing to a variety of HR projects across the wider team What we are looking for: - Ideally CIPD Level 3/5 qualified (or working towards), or equivalent HR experience - Strong understanding of core HR processes with excellent administration and organisational skills - A proactive, hands-on approach with a strong willingness to learn and develop - Confident communicator with the ability to build effective relationships at all levels
May 21, 2026
Full time
HR Advisor Up to £36,000 plus excellent benefits (£2-3k annual bonus, discounts, fun team days, unlimited holiday and much more) Permanent & Full Time Nottingham/Derby border (Suited to candidates located in areas such as - Beeston, Long Eaton, Stapleford, Wollaton, Ilkeston, Heanor, Eastwood and areas of Derbyshire) Onsite with flexibility SF Partners are exclusively partnering with our client in Derbyshire, on a fantastic opportunity to join a business at a genuinely exciting stage of growth, supporting a workforce of circa 600 employees, where people, culture, and employee experience are central to their ongoing success. You will be joining a collaborative, supportive and down-to-earth HR team of around 6 where no two days are the same. This is a varied, hands-on role where you will play a key part in delivering a high-quality, responsive HR service across the business. Key responsibilities include: - Managing a shared HR inbox, ensuring timely, professional and consistent responses - Acting as the first point of contact for day-to-day employee HR queries, providing clear and practical advice - Producing monthly management information and operational HR reports - Maintaining and updating HR systems accurately and efficiently - Drafting HR documentation including template letters, policies, procedures and supporting materials - Liaising with third-party benefits and payroll providers, ensuring smooth communication and employee updates - Supporting flexible working requests and maternity review meetings - End-to-end recruitment and selection activity - Coordinating onboarding and leaver processes to ensure a seamless employee experience - Supporting pay review processes and benchmarking activity - Providing guidance and support on employee relations matters - Supporting employee engagement initiatives and contributing to positive conflict resolution approaches - Keeping up to date with employment legislation and HR best practice - Contributing to a variety of HR projects across the wider team What we are looking for: - Ideally CIPD Level 3/5 qualified (or working towards), or equivalent HR experience - Strong understanding of core HR processes with excellent administration and organisational skills - A proactive, hands-on approach with a strong willingness to learn and develop - Confident communicator with the ability to build effective relationships at all levels
R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team. This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped. The Company This dynamic business works with globally recognised accounts, delivering innovative solutions to their client's needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. Benefits Hybrid working model Quarterly bonus / incentive scheme Ongoing training and professional development Opportunities for progression within the wider organisation (including internationally) Modern systems and technology environment The Day to Day Managing a portfolio of client accounts and acting as a key day-to-day contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client renewals and contributing towards revenue growth objectives. Working towards revenue, retention and service-based KPIs Supporting wider commercial teams with account development activities and growth plans. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Supporting process improvements and initiatives designed to enhance customer satisfaction You Will Have / Be Previous experience within an account management or sales-focused role. Track record of success working towards targets, KPIs or commercial objectives. Effective pipeline management and forecasting skills. Strong relationship-building and communication skills. Highly organised with excellent attention to detail. Able to manage multiple priorities within a fast-paced environment. Commercially aware with a proactive and solutions-focused approach. Confident working collaboratively across teams and departments. Strong written, verbal and presentation skills. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
May 21, 2026
Full time
R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team. This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped. The Company This dynamic business works with globally recognised accounts, delivering innovative solutions to their client's needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. Benefits Hybrid working model Quarterly bonus / incentive scheme Ongoing training and professional development Opportunities for progression within the wider organisation (including internationally) Modern systems and technology environment The Day to Day Managing a portfolio of client accounts and acting as a key day-to-day contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client renewals and contributing towards revenue growth objectives. Working towards revenue, retention and service-based KPIs Supporting wider commercial teams with account development activities and growth plans. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Supporting process improvements and initiatives designed to enhance customer satisfaction You Will Have / Be Previous experience within an account management or sales-focused role. Track record of success working towards targets, KPIs or commercial objectives. Effective pipeline management and forecasting skills. Strong relationship-building and communication skills. Highly organised with excellent attention to detail. Able to manage multiple priorities within a fast-paced environment. Commercially aware with a proactive and solutions-focused approach. Confident working collaboratively across teams and departments. Strong written, verbal and presentation skills. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Customer Resolution Executive; Complaints Handler Customer Resolution Executive Farnborough (Hybrid Working) Long-term Opportunity About the Role We are recruiting for a Regulatory Complaints & Claims Executive to join a premium automotive brand. This is a fast-paced and highly responsible role where you will investigate, manage, and resolve complaints and claims, ensuring all cases are handled in line with regulatory requirements and internal standards. You'll play a key role in protecting the organisation's reputation while delivering a high-quality experience for customers and third-party partners. What You'll Be Doing Investigate and resolve customer complaints and claims within regulatory timeframes Respond to voluntary disclosures from third-party firms Manage ongoing customer and third-party communication, including follow-ups and occasional outbound calls Ensure compliance with FCA complaint handling rules (DISP) and issue holding responses where required Track complaint and claim progress, identifying trends and risks Log and manage breaches, including carrying out root-cause analysis Support handling of FOS complaints, CCA remediation, and bulk voluntary disclosure responses Manage daily action reports and maintain accurate records Collaborate with colleagues and contribute to continuous process improvement initiatives Handle sensitive or vulnerable customer cases with professionalism and empathy About You To succeed in this role, you'll be highly organised, analytical, and confident working in a regulated environment. You will have: Experience in customer service, complaints handling, or regulated environments (automotive or financial services preferred) Strong understanding of FCA regulations (DISP) and consumer protection principles Excellent communication and interpersonal skills Ability to prioritise workload, meet deadlines, and work independently Strong attention to detail and problem-solving ability Confident using Microsoft Office and internal systems A proactive mindset with a focus on continuous improvement Desirable: Knowledge of motor trade law or regulatory bodies What's in It for You Opportunity to work with a globally recognised premium brand Exposure to complex regulatory and complaint-handling processes A collaborative team environment with strong support Opportunities to develop expertise in compliance, investigation, and customer experience Hybrid working and competitive benefits Why Join? This is a fantastic opportunity to work in a role that combines customer focus, analytical thinking, and regulatory compliance, where your work directly impacts customer outcomes and business integrity. Apply Now If you're passionate about delivering excellent customer outcomes and thrive in a structured, regulated environment, we'd love to hear from you. #
May 21, 2026
Contractor
Customer Resolution Executive; Complaints Handler Customer Resolution Executive Farnborough (Hybrid Working) Long-term Opportunity About the Role We are recruiting for a Regulatory Complaints & Claims Executive to join a premium automotive brand. This is a fast-paced and highly responsible role where you will investigate, manage, and resolve complaints and claims, ensuring all cases are handled in line with regulatory requirements and internal standards. You'll play a key role in protecting the organisation's reputation while delivering a high-quality experience for customers and third-party partners. What You'll Be Doing Investigate and resolve customer complaints and claims within regulatory timeframes Respond to voluntary disclosures from third-party firms Manage ongoing customer and third-party communication, including follow-ups and occasional outbound calls Ensure compliance with FCA complaint handling rules (DISP) and issue holding responses where required Track complaint and claim progress, identifying trends and risks Log and manage breaches, including carrying out root-cause analysis Support handling of FOS complaints, CCA remediation, and bulk voluntary disclosure responses Manage daily action reports and maintain accurate records Collaborate with colleagues and contribute to continuous process improvement initiatives Handle sensitive or vulnerable customer cases with professionalism and empathy About You To succeed in this role, you'll be highly organised, analytical, and confident working in a regulated environment. You will have: Experience in customer service, complaints handling, or regulated environments (automotive or financial services preferred) Strong understanding of FCA regulations (DISP) and consumer protection principles Excellent communication and interpersonal skills Ability to prioritise workload, meet deadlines, and work independently Strong attention to detail and problem-solving ability Confident using Microsoft Office and internal systems A proactive mindset with a focus on continuous improvement Desirable: Knowledge of motor trade law or regulatory bodies What's in It for You Opportunity to work with a globally recognised premium brand Exposure to complex regulatory and complaint-handling processes A collaborative team environment with strong support Opportunities to develop expertise in compliance, investigation, and customer experience Hybrid working and competitive benefits Why Join? This is a fantastic opportunity to work in a role that combines customer focus, analytical thinking, and regulatory compliance, where your work directly impacts customer outcomes and business integrity. Apply Now If you're passionate about delivering excellent customer outcomes and thrive in a structured, regulated environment, we'd love to hear from you. #
Employee Relations Associate Director Contract Duration: 12 months Location: UK Remote Pay: £480.35/day (PAYE) or £660.19/day via umbrella Role Summary The Associate Director, Employee Relations (ER) is a senior, strategic leader and subject matter expert responsible for shaping and delivering employee relations strategy across the UK and Ireland. Operating as a trusted advisor to senior leadership, this role owns end-to-end ER processes, anticipates emerging workforce risks, and develops innovative, compliant solutions aligned to business objectives. The role delivers impact at functional, market, and business-unit level and is sought out for expertise on complex, high-risk, or precedent-setting ER matters. Key Responsibilities Strategic Leadership & Business Impact Serve as a company thought leader and functional SME for Employee Relations across the UK and Ireland. Partner with senior leaders to influence and shape business, workforce, and people strategies. Participate in the development of market-level and site-level business strategy, translating ER insights into actionable plans. Develop and manage ER business plans aligned to organisational and operational objectives. Lead large, complex, and high-impact initiatives with segment-wide or market-wide influence. Employee Relations & Risk Management Own end-to-end ER processes, ensuring consistency, scalability, and compliance with UK and Irish employment legislation. Act as the primary escalation point for complex, sensitive, or high-risk ER issues. Anticipate employee and organisational needs and proactively develop solutions to mitigate risk and improve outcomes. Authorise deviations from ER standards and frameworks where business needs require expert judgement. Identify and resolve technical, operational, and organisational challenges beyond immediate teams or functions. Innovation & Thought Leadership Develop pioneering and innovative approaches to emerging employee relations trends and challenges. Predict emerging employee and stakeholder needs and design forward-looking solutions. Perform complex conceptual and analytical assessments to inform ER strategy, policy, and practice. Translate highly complex concepts into clear, actionable guidance for leaders at all levels. Influence & Stakeholder Management Influence senior leadership to adopt new ideas, practices, and approaches in employee relations. Serve as a trusted advisor on organisational change, conflict resolution, and compliance issues. Provide expert input on decisions impacting entire functions, sites, or internal customer groups. Leadership, Governance & Capability Building Provide leadership to and accountability for managers and/or senior professional staff, where applicable. Review the work of others, providing strategic challenge and recommendations for improvement. Mentor and develop ER professionals, building capability and bench strength. Forecast and plan resource requirements to meet current and future ER demand. Lead cross-functional, functional, or segment-wide teams or projects as required. Scope & Impact Impact is typically at operational, local market, or business-unit level, with potential for segment-wide influence. Decisions and recommendations may significantly affect entire functions, sites, or internal customer groups and are delivered with a high degree of autonomy. Experience & Expertise Extensive Employee Relations experience within the UK and Ireland, including strong expertise in local employment law and practice. Proven track record of managing complex, high-risk ER cases and leading ER strategy in large or matrixed organisations. Demonstrated ability to operate as a trusted advisor to senior business leaders. Strong experience leading complex projects and driving organisational change.
May 21, 2026
Contractor
Employee Relations Associate Director Contract Duration: 12 months Location: UK Remote Pay: £480.35/day (PAYE) or £660.19/day via umbrella Role Summary The Associate Director, Employee Relations (ER) is a senior, strategic leader and subject matter expert responsible for shaping and delivering employee relations strategy across the UK and Ireland. Operating as a trusted advisor to senior leadership, this role owns end-to-end ER processes, anticipates emerging workforce risks, and develops innovative, compliant solutions aligned to business objectives. The role delivers impact at functional, market, and business-unit level and is sought out for expertise on complex, high-risk, or precedent-setting ER matters. Key Responsibilities Strategic Leadership & Business Impact Serve as a company thought leader and functional SME for Employee Relations across the UK and Ireland. Partner with senior leaders to influence and shape business, workforce, and people strategies. Participate in the development of market-level and site-level business strategy, translating ER insights into actionable plans. Develop and manage ER business plans aligned to organisational and operational objectives. Lead large, complex, and high-impact initiatives with segment-wide or market-wide influence. Employee Relations & Risk Management Own end-to-end ER processes, ensuring consistency, scalability, and compliance with UK and Irish employment legislation. Act as the primary escalation point for complex, sensitive, or high-risk ER issues. Anticipate employee and organisational needs and proactively develop solutions to mitigate risk and improve outcomes. Authorise deviations from ER standards and frameworks where business needs require expert judgement. Identify and resolve technical, operational, and organisational challenges beyond immediate teams or functions. Innovation & Thought Leadership Develop pioneering and innovative approaches to emerging employee relations trends and challenges. Predict emerging employee and stakeholder needs and design forward-looking solutions. Perform complex conceptual and analytical assessments to inform ER strategy, policy, and practice. Translate highly complex concepts into clear, actionable guidance for leaders at all levels. Influence & Stakeholder Management Influence senior leadership to adopt new ideas, practices, and approaches in employee relations. Serve as a trusted advisor on organisational change, conflict resolution, and compliance issues. Provide expert input on decisions impacting entire functions, sites, or internal customer groups. Leadership, Governance & Capability Building Provide leadership to and accountability for managers and/or senior professional staff, where applicable. Review the work of others, providing strategic challenge and recommendations for improvement. Mentor and develop ER professionals, building capability and bench strength. Forecast and plan resource requirements to meet current and future ER demand. Lead cross-functional, functional, or segment-wide teams or projects as required. Scope & Impact Impact is typically at operational, local market, or business-unit level, with potential for segment-wide influence. Decisions and recommendations may significantly affect entire functions, sites, or internal customer groups and are delivered with a high degree of autonomy. Experience & Expertise Extensive Employee Relations experience within the UK and Ireland, including strong expertise in local employment law and practice. Proven track record of managing complex, high-risk ER cases and leading ER strategy in large or matrixed organisations. Demonstrated ability to operate as a trusted advisor to senior business leaders. Strong experience leading complex projects and driving organisational change.
IT Operations Analyst - Onsite - Northwich - Contract Work Location: Fully Onsite - Northwich Shift: Monday - Friday, 8:00 AM - 5:00 PM local time Position Type: Contract with potential to extend (Not guaranteed permanent at this time) We are currently looking for a motivated IT Operations Analyst to join our team! Your Responsibilities As an IT Operations Analyst , you will be the face of local and remote tech support, ensuring our regional infrastructure runs flawlessly. Your daily tasks will include: Tech Support: Provide 2nd level IT support to onsite and remote end-users. Troubleshooting: Use basic analysis techniques to resolve incidents and assist with root-cause analysis. Remote & Onsite Care: Utilize remote control software (Bomgar) while also being available for onsite walk-in assistance. Customer Service: Use your strong communication skills during regular interactions with IT users. Collaboration: Work closely with project team members, support functions, external partners, and vendors. ITIL Compliance: Conform to ITIL processes, ensure efficient incident resolution, and maintain proper system logging. System Maintenance: Execute hardware and software change requests and install/maintain local infrastructure as needed. Your Profile Must-Haves (Experience & Hard Skills): Experience: At least 2 years of IT experience in a technical customer support role. Tech Stack Mastery: Solid familiarity with: Windows 11 & MS O365 Mobile Phone Support (Android & iOS) Remote Software (Bomgar) Local Client Configurations (MS Intune, SAP GUI) VPN, remote, and wireless connectivity maintenance Incident Management tools (ServiceNow preferred) Soft Skills & Education: Soft Skills: Exceptional, customer-service-based mindset with strong problem-solving skills. Education: A degree in Computer Sciences or Informatics is preferred, but experience is highly valued over a formal degree . Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 21, 2026
Contractor
IT Operations Analyst - Onsite - Northwich - Contract Work Location: Fully Onsite - Northwich Shift: Monday - Friday, 8:00 AM - 5:00 PM local time Position Type: Contract with potential to extend (Not guaranteed permanent at this time) We are currently looking for a motivated IT Operations Analyst to join our team! Your Responsibilities As an IT Operations Analyst , you will be the face of local and remote tech support, ensuring our regional infrastructure runs flawlessly. Your daily tasks will include: Tech Support: Provide 2nd level IT support to onsite and remote end-users. Troubleshooting: Use basic analysis techniques to resolve incidents and assist with root-cause analysis. Remote & Onsite Care: Utilize remote control software (Bomgar) while also being available for onsite walk-in assistance. Customer Service: Use your strong communication skills during regular interactions with IT users. Collaboration: Work closely with project team members, support functions, external partners, and vendors. ITIL Compliance: Conform to ITIL processes, ensure efficient incident resolution, and maintain proper system logging. System Maintenance: Execute hardware and software change requests and install/maintain local infrastructure as needed. Your Profile Must-Haves (Experience & Hard Skills): Experience: At least 2 years of IT experience in a technical customer support role. Tech Stack Mastery: Solid familiarity with: Windows 11 & MS O365 Mobile Phone Support (Android & iOS) Remote Software (Bomgar) Local Client Configurations (MS Intune, SAP GUI) VPN, remote, and wireless connectivity maintenance Incident Management tools (ServiceNow preferred) Soft Skills & Education: Soft Skills: Exceptional, customer-service-based mindset with strong problem-solving skills. Education: A degree in Computer Sciences or Informatics is preferred, but experience is highly valued over a formal degree . Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Accounts Assistant £28,000 - £31,000 per annum, Full time Permanent Appointment - Dundee Are you an experienced Accounts Assistant seeking a new role in the Dundee area? Do you have prior experience in Purchase Ledger, Bank Reconciliation & Financial Admin? Are you looking for a new challenge in a well-situated, popular location? Yes?! If so, then this could be an ideal new role for you! Nicholas Hendry has partnered exclusively with a well-known, Dundee-based business that is currently enjoying a period of sustained growth. Our client is an instantly recognisable local employer that, due to continued expansion is looking to hire an experienced Accounts Assistant, who has experience in Purchase Ledger, in particular, invoice processing, supplier statement reconciliation, and liaising with suppliers. The role will also involve bank reconciliation, liaising with customers, and resolving invoice discrepancies & queries. Working as part of a close finance team, this position plays a vital role for organisation and the successful candidate will play an essential part in maintaining the efficient & successful day-to-day operations of the organisation. To be successful in this post, you'll need to have previous experience in a similar role, specifically where you have been responsible for Purchase and sales ledger invoice processing, liaising with suppliers, supplier statements & bank reconciliation. Key duties: Assisting the accounts payable team in processing supplier invoices. Reconciliation of supplier statements & management of queries to ensure complete & timely payments to suppliers. Dealing with customer inquiries through the accounts department call center, liaising with other departments with credit requests/query resolution. Processing of petty cash transactions. Assisting with bank account reconciliation for subsidiary entities. Provide general assistance across all areas of the department. This is a unique opportunity to join a well-established local brand in the Dundee area and you'll join the business at an exciting period of growth. This role boasts a competitive salary, pension scheme & clear career progression. If you would like us to consider you for this position, please apply now to this advert. Alternatively, if you would like more information or would like to arrange a confidential conversation to discuss your career options, please contact either Paul Manby or Jean-Louis Venter at Nicholas Hendry. Nicholas Hendry Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website: Nicholas-Hendry.
May 21, 2026
Full time
Accounts Assistant £28,000 - £31,000 per annum, Full time Permanent Appointment - Dundee Are you an experienced Accounts Assistant seeking a new role in the Dundee area? Do you have prior experience in Purchase Ledger, Bank Reconciliation & Financial Admin? Are you looking for a new challenge in a well-situated, popular location? Yes?! If so, then this could be an ideal new role for you! Nicholas Hendry has partnered exclusively with a well-known, Dundee-based business that is currently enjoying a period of sustained growth. Our client is an instantly recognisable local employer that, due to continued expansion is looking to hire an experienced Accounts Assistant, who has experience in Purchase Ledger, in particular, invoice processing, supplier statement reconciliation, and liaising with suppliers. The role will also involve bank reconciliation, liaising with customers, and resolving invoice discrepancies & queries. Working as part of a close finance team, this position plays a vital role for organisation and the successful candidate will play an essential part in maintaining the efficient & successful day-to-day operations of the organisation. To be successful in this post, you'll need to have previous experience in a similar role, specifically where you have been responsible for Purchase and sales ledger invoice processing, liaising with suppliers, supplier statements & bank reconciliation. Key duties: Assisting the accounts payable team in processing supplier invoices. Reconciliation of supplier statements & management of queries to ensure complete & timely payments to suppliers. Dealing with customer inquiries through the accounts department call center, liaising with other departments with credit requests/query resolution. Processing of petty cash transactions. Assisting with bank account reconciliation for subsidiary entities. Provide general assistance across all areas of the department. This is a unique opportunity to join a well-established local brand in the Dundee area and you'll join the business at an exciting period of growth. This role boasts a competitive salary, pension scheme & clear career progression. If you would like us to consider you for this position, please apply now to this advert. Alternatively, if you would like more information or would like to arrange a confidential conversation to discuss your career options, please contact either Paul Manby or Jean-Louis Venter at Nicholas Hendry. Nicholas Hendry Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website: Nicholas-Hendry.
Are you a 3-year PQE+ Children Panel Solicitor or Legal Executive seeking a new opportunity with a leading Legal 500 and Chambers and Partners ranked Firm? The firm offer hybrid working, generous annual leave which increases with service and excellent ongoing training and career development. Our client is seeking a Children Panel Lawyer to join there recently merged offices Childcare Department. You will demonstrate a genuine passion for publicly funded work along with strong advocacy skills and will be working with a number of members of the Law Society Children's Panel and Family Panel Resolution accredited specialists. The team represent parents, Guardians children, adopters, foster carers, kinship carers and advise on all matters of child care law. Hybrid working opportunities will be available, the Firm is paperless so IT proficiency is imperative. What will be expected from you for the Children Panel Lawyer role: A Children Panel member with at least 3 years PQE Undertake all aspects of childcare work Undertake advocacy Undertake a variety of work including public law, child protection, SGO and adoption matters Advising and assisting other team members and encouraging development Confidence to work independently as well as in a team and to prioritise workloads accordingly Excellent client care skills Benefits: Competitive salary and bonus structure Generous annual leave (25 days + bank holidays and office closure over Christmas/New Year), increasing with service Hybrid working opportunities A friendly working environment supported by modern IT infrastructure Ongoing training and career development within a nationally respected firm The Firm: With a rich history spanning two decades, the Firm is acknowledged in both Legal 500 and Chambers & Partners rankings along with being recognised in the Times Best Law Firms for 2023 and 2024. With a dedicated team of over 200 staff with offices nationwide, the Firm is committed to servicing clients in both privately and publicly funded legal matters. Building partnerships based on trust, ensuring clients receive the support they need during challenging times with an ethos of continuous improvement. If you're a Children Panel Lawyer ready to take the next step in your career, apply today. Alternatively, contact Mia at Law Staff Limited quoting reference 36838. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
May 21, 2026
Full time
Are you a 3-year PQE+ Children Panel Solicitor or Legal Executive seeking a new opportunity with a leading Legal 500 and Chambers and Partners ranked Firm? The firm offer hybrid working, generous annual leave which increases with service and excellent ongoing training and career development. Our client is seeking a Children Panel Lawyer to join there recently merged offices Childcare Department. You will demonstrate a genuine passion for publicly funded work along with strong advocacy skills and will be working with a number of members of the Law Society Children's Panel and Family Panel Resolution accredited specialists. The team represent parents, Guardians children, adopters, foster carers, kinship carers and advise on all matters of child care law. Hybrid working opportunities will be available, the Firm is paperless so IT proficiency is imperative. What will be expected from you for the Children Panel Lawyer role: A Children Panel member with at least 3 years PQE Undertake all aspects of childcare work Undertake advocacy Undertake a variety of work including public law, child protection, SGO and adoption matters Advising and assisting other team members and encouraging development Confidence to work independently as well as in a team and to prioritise workloads accordingly Excellent client care skills Benefits: Competitive salary and bonus structure Generous annual leave (25 days + bank holidays and office closure over Christmas/New Year), increasing with service Hybrid working opportunities A friendly working environment supported by modern IT infrastructure Ongoing training and career development within a nationally respected firm The Firm: With a rich history spanning two decades, the Firm is acknowledged in both Legal 500 and Chambers & Partners rankings along with being recognised in the Times Best Law Firms for 2023 and 2024. With a dedicated team of over 200 staff with offices nationwide, the Firm is committed to servicing clients in both privately and publicly funded legal matters. Building partnerships based on trust, ensuring clients receive the support they need during challenging times with an ethos of continuous improvement. If you're a Children Panel Lawyer ready to take the next step in your career, apply today. Alternatively, contact Mia at Law Staff Limited quoting reference 36838. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
ABOUT US At Goodlord, our brand is built on one simple belief: renting should be effortless. We exist to strip away the bottlenecks, clear the admin, and give agents, landlords, and tenants a smarter, simpler way forward. As more and more tenants with higher digital expectations entered the market, we were confident that we could provide a solution that works for everybody. ABOUT THE ROLE - Insurance Claims Facilitator Goodlord s mission is to be the gold standard platform for renting, and we re on the hunt for an Insurance Claims Facilitator, reporting directly to our Insurance Claims Team Leader, to help us achieve this. We re looking for an Insurance Claims Facilitator who is passionate about delivering a seamless experience for our Rent Protection and Legal Expenses Insurance customers. In this role, you won't just be "processing" claims; you ll be the expert owner of each case. We need someone with a keen eye for the smallest details, someone who takes pride in getting it right the first time and ensuring our Letting Agents and Landlords feel supported through every step of the journey. No two days are ever the same at Goodlord, so what you ll be up to will vary. The pace we move at also means priorities can change, and you ll need to be comfortable with this (we ll support you!) But these are the things that will be core to your role and will keep you busy. Insurance Claims Facilitator day-to-day: Detailed Claims Ownership: Reviewing new claim submissions with a fine-tooth comb. You ll ensure every piece of evidence from tenancy agreements to rent ledgers is complete and compliant before moving forward. Technical Assessment: Using your analytical skills to assess claims against policy wordings. You ll be responsible for making clear, accurate determinations on cover and explaining these decisions simply and professionally. Clear Communication: Keeping the customer at the heart of everything. You ll provide regular, proactive updates so our customers never have to chase us for information. Legal & Recovery Partnership: Working closely with our panel solicitors when mediation isn't an option. You ll ensure they have a perfectly prepared evidence pack to help recover property possession and outstanding arrears. Financial Accuracy: Processing Rent Protection payments accurately and on time. You ll have a "zero-error" mindset when it comes to calculating figures and managing settlement timescales. Information Excellence: Providing factual, high-quality information in line with our processes, ensuring our records are always audit-ready. ABOUT YOU You should apply for Insurance Claims Facilitator if you: A "Forensic" Eye for Detail: You re the type of person who naturally spots an inconsistent date or a missing signature. You understand that in insurance, the small details matter most. True Ownership: You take responsibility for your own caseload from start to finish. You don t just wait for things to happen; you proactively drive your cases toward a resolution. Excellent Communication: You can establish rapport and trust quickly over the phone. You re also a pro at writing clear, concise emails that break down complex information for our customers. Super Organised: You have a proven ability to prioritise a busy workload. You re comfortable juggling multiple tasks without letting the quality of your work slip. Resilience & Positivity: You have a "get stuff done" attitude. You stay calm under pressure and thrive in a fast-paced environment where no two days are the same. Tech Savvy: You re comfortable using various software packages, including Salesforce, and Google Workspace, to keep our data organized and accurate. It would also be great if: You have experience in insurance claims, the lettings industry, or a legal/compliance-heavy environment where attention to detail was your primary focus. Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer Regrettably we are not able to provide sponsorship for this role. No agencies please - we have tried and trusted partners we would turn to should we require support.
May 21, 2026
Full time
ABOUT US At Goodlord, our brand is built on one simple belief: renting should be effortless. We exist to strip away the bottlenecks, clear the admin, and give agents, landlords, and tenants a smarter, simpler way forward. As more and more tenants with higher digital expectations entered the market, we were confident that we could provide a solution that works for everybody. ABOUT THE ROLE - Insurance Claims Facilitator Goodlord s mission is to be the gold standard platform for renting, and we re on the hunt for an Insurance Claims Facilitator, reporting directly to our Insurance Claims Team Leader, to help us achieve this. We re looking for an Insurance Claims Facilitator who is passionate about delivering a seamless experience for our Rent Protection and Legal Expenses Insurance customers. In this role, you won't just be "processing" claims; you ll be the expert owner of each case. We need someone with a keen eye for the smallest details, someone who takes pride in getting it right the first time and ensuring our Letting Agents and Landlords feel supported through every step of the journey. No two days are ever the same at Goodlord, so what you ll be up to will vary. The pace we move at also means priorities can change, and you ll need to be comfortable with this (we ll support you!) But these are the things that will be core to your role and will keep you busy. Insurance Claims Facilitator day-to-day: Detailed Claims Ownership: Reviewing new claim submissions with a fine-tooth comb. You ll ensure every piece of evidence from tenancy agreements to rent ledgers is complete and compliant before moving forward. Technical Assessment: Using your analytical skills to assess claims against policy wordings. You ll be responsible for making clear, accurate determinations on cover and explaining these decisions simply and professionally. Clear Communication: Keeping the customer at the heart of everything. You ll provide regular, proactive updates so our customers never have to chase us for information. Legal & Recovery Partnership: Working closely with our panel solicitors when mediation isn't an option. You ll ensure they have a perfectly prepared evidence pack to help recover property possession and outstanding arrears. Financial Accuracy: Processing Rent Protection payments accurately and on time. You ll have a "zero-error" mindset when it comes to calculating figures and managing settlement timescales. Information Excellence: Providing factual, high-quality information in line with our processes, ensuring our records are always audit-ready. ABOUT YOU You should apply for Insurance Claims Facilitator if you: A "Forensic" Eye for Detail: You re the type of person who naturally spots an inconsistent date or a missing signature. You understand that in insurance, the small details matter most. True Ownership: You take responsibility for your own caseload from start to finish. You don t just wait for things to happen; you proactively drive your cases toward a resolution. Excellent Communication: You can establish rapport and trust quickly over the phone. You re also a pro at writing clear, concise emails that break down complex information for our customers. Super Organised: You have a proven ability to prioritise a busy workload. You re comfortable juggling multiple tasks without letting the quality of your work slip. Resilience & Positivity: You have a "get stuff done" attitude. You stay calm under pressure and thrive in a fast-paced environment where no two days are the same. Tech Savvy: You re comfortable using various software packages, including Salesforce, and Google Workspace, to keep our data organized and accurate. It would also be great if: You have experience in insurance claims, the lettings industry, or a legal/compliance-heavy environment where attention to detail was your primary focus. Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer Regrettably we are not able to provide sponsorship for this role. No agencies please - we have tried and trusted partners we would turn to should we require support.
HR Business Partner HR Business Partner The location of the role is Barnard Castle (hybrid working) . The duration of the contract is 8 months . The pay rate on offer is 30 - 33 per hour (via PAYE) . We have an exciting opportunity for an experienced HR Business Partner to provide leadership for a range of HR activities to enable leaders and their teams to deliver the business strategy. This role sits within our Global Supply Chain, Biologics and Device Manufacturing HR team focusing on a critical UK site reporting to the HR Site Lead. As an experienced HR Manager, you will primarily support the Barnard Castle site (c900), partnering with the business to support execution of the people plan, applying local context and experience to drive business change and impact. You will play a key role in the following areas: Organisational Design Change Management Leadership development Culture and capability Engagement Key accountabilities of the role Lead and drive the effective delivery of diverse and complex change projects (i.e. culture change projects, workforce restructuring, organisation design, etc.) in support of the business's strategic agenda. Champion and influence senior leaders to effectively lead change. Lead initiatives that enable the organisation to have the best leaders at all levels, with the right capabilities to motivate, focus, develop and care for the people and a culture of purpose and performance. Grow leader's leadership and people management capability to enable them to build high-performing teams; provide input, constructive feedback, and healthy challenge in a way that builds trust and enables the team and individuals to be most effective in their roles Drive best in class talent management and succession planning in the area supported to build a high quality, diverse talent pipeline that supports business growth now and in the future. Apply business insight to diagnose future capability gaps - Future workforce mapping and capability planning, succession planning and talent management Coach and challenge leaders to increase diversity through talent management and recruitment, identifying opportunities to bring through / bring in diverse talent and challenging bias within talent activities. Use data and analytic tools and processes to diagnose issues, inform execution of the people strategy and drive best in class leadership and organisation effectiveness. Successfully manage and track progress of the area supported against key HR milestones, deliverables, and metrics. Partner with various HR delivery channels to support Site level initiatives and assist with delivery of HR CoE and/or People Services special projects. Working as OneHR to deliver HR services to the business. Ensure HR risks are mitigated, company reputation is protected and related financial, legal and policy duties are carried out. Manage escalations and support the business to create a positive employee environment. Support resolution of site IR issues and partner with ER Services to implement strategies to mitigate issues and/or enhance performance. Promote learning, leadership development and coaching opportunities with business leaders Improve leaders' ability to develop all employees to reach their full potential. Build manager capability in informal stage Employee Relations processes. Manage Industrial Relations risks, partnering with Union and employee representatives. Be disciplined in reducing customisation and champion our investment in new technology, regional hubs, standardised tools and processes within HR. Able to be on site for a minimum of four days per week Key skills and experience We are looking for professionals with these required skills to achieve our goals: Degree or professional certification in related discipline or equivalent experience Strong HR Generalist experience Proven experience in restructuring within the UK context Skilled in Union engagement Experience supporting a business unit or function, delivering on the HR agenda within their remit and aligning to the strategy and its needs. Competent at working with data to create insight and diagnose future risks and opportunities Experience of leading and influencing indirect teams Experience of working on Culture or Inclusion projects and initiatives If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 21, 2026
Contractor
HR Business Partner HR Business Partner The location of the role is Barnard Castle (hybrid working) . The duration of the contract is 8 months . The pay rate on offer is 30 - 33 per hour (via PAYE) . We have an exciting opportunity for an experienced HR Business Partner to provide leadership for a range of HR activities to enable leaders and their teams to deliver the business strategy. This role sits within our Global Supply Chain, Biologics and Device Manufacturing HR team focusing on a critical UK site reporting to the HR Site Lead. As an experienced HR Manager, you will primarily support the Barnard Castle site (c900), partnering with the business to support execution of the people plan, applying local context and experience to drive business change and impact. You will play a key role in the following areas: Organisational Design Change Management Leadership development Culture and capability Engagement Key accountabilities of the role Lead and drive the effective delivery of diverse and complex change projects (i.e. culture change projects, workforce restructuring, organisation design, etc.) in support of the business's strategic agenda. Champion and influence senior leaders to effectively lead change. Lead initiatives that enable the organisation to have the best leaders at all levels, with the right capabilities to motivate, focus, develop and care for the people and a culture of purpose and performance. Grow leader's leadership and people management capability to enable them to build high-performing teams; provide input, constructive feedback, and healthy challenge in a way that builds trust and enables the team and individuals to be most effective in their roles Drive best in class talent management and succession planning in the area supported to build a high quality, diverse talent pipeline that supports business growth now and in the future. Apply business insight to diagnose future capability gaps - Future workforce mapping and capability planning, succession planning and talent management Coach and challenge leaders to increase diversity through talent management and recruitment, identifying opportunities to bring through / bring in diverse talent and challenging bias within talent activities. Use data and analytic tools and processes to diagnose issues, inform execution of the people strategy and drive best in class leadership and organisation effectiveness. Successfully manage and track progress of the area supported against key HR milestones, deliverables, and metrics. Partner with various HR delivery channels to support Site level initiatives and assist with delivery of HR CoE and/or People Services special projects. Working as OneHR to deliver HR services to the business. Ensure HR risks are mitigated, company reputation is protected and related financial, legal and policy duties are carried out. Manage escalations and support the business to create a positive employee environment. Support resolution of site IR issues and partner with ER Services to implement strategies to mitigate issues and/or enhance performance. Promote learning, leadership development and coaching opportunities with business leaders Improve leaders' ability to develop all employees to reach their full potential. Build manager capability in informal stage Employee Relations processes. Manage Industrial Relations risks, partnering with Union and employee representatives. Be disciplined in reducing customisation and champion our investment in new technology, regional hubs, standardised tools and processes within HR. Able to be on site for a minimum of four days per week Key skills and experience We are looking for professionals with these required skills to achieve our goals: Degree or professional certification in related discipline or equivalent experience Strong HR Generalist experience Proven experience in restructuring within the UK context Skilled in Union engagement Experience supporting a business unit or function, delivering on the HR agenda within their remit and aligning to the strategy and its needs. Competent at working with data to create insight and diagnose future risks and opportunities Experience of leading and influencing indirect teams Experience of working on Culture or Inclusion projects and initiatives If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
This full-time, permanent position has a starting salary of £47,142 per annum based on a 36 hour working week. If you're someone who brings deep knowledge of SEND legislation, a calm and methodical approach, and confidence communicating with a wide range of people, we'd love to tell you more about an opportunity that truly makes a difference.We are delighted to be recruiting two Tribunal Officers to join our fantastic, dedicated SEND Tribunal teams based at Woodhatch Place, Reigate and Victoria Gate, Woking.We support hybrid working with the right balance. We come together in person for two days per week on average (or 40% of your working week) and support working from home the rest of the time.This is a chance to be part of a service where children and young people are at the heart of every decision we make.Our Offer to You26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidaysOption to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days of carer's leave and 2 paid volunteering days per yearPaternity, adoption and dependents leaveAn Employee Assistance Programme (EAP) to support health and wellbeingLearning and development hub where you can access a wealth of resourcesWellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residentsAbout the RoleAs a Tribunal Officer, you will play a vital role in ensuring that children and young people with SEND receive the support they need. Working within a fast paced, highly relational and sometimes complex environment, you'll collaborate closely with families, schools and a range of professionals to navigate the statutory SEND Tribunal process.No two days are ever the same. You might spend one day representing the Local Authority at a SENDIST hearing, and the next meeting with families to explore solutions together, or chairing multi agency discussions to gather and analyse evidence. Whatever the task, restorative practice and partnership working will be central to how you operate.You'll need to balance competing deadlines, adapt to rapidly changing priorities, and respond confidently and empathetically in challenging situations. Your work will include preparing responses to appeals within legal timeframes, collating detailed evidence and presenting the Local Authority's case at hearings.This role offers the opportunity to use your expertise to influence outcomes for children and young people - and to support families during some of the most challenging moments in their education journey.Your ApplicationIn order to be considered for shortlisting, your application will clearly evidence the following skills:Substantial knowledge of SEND legislation and the statutory/legal frameworkA methodical, analytical and detail focused approach to evaluating case evidenceStrong planning skills and the ability to remain organised when priorities shiftThe ability to build positive, constructive relationships with families and professionalsExcellent communication skills, both written and verbal, tailored to your audienceConfidence using your initiative in pressured or unpredictable situationsSignificant experience managing conflict, navigating sensitive conversations and negotiating effective resolutionsTo apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you had to analyse complex or conflicting evidence to make a recommendation or decision.Please tell us about a situation where you had to balance competing deadlines or sudden changes in priorities. How did you organise your workload and what was the outcome?Please give an example of how you have built positive working relationships with parents, carers, or other professionals during a difficult or sensitive situation.What experience do you have in applying legislation related to SEND, or conducting work within a legal or statutory framework? Please include examples of how you used this knowledge to influence decisions or case outcomes. The job advert closes at 23:59 on 31/05/2026 with interviews planned to follow.A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) check will be required for this role.Local Government Reorganisation (LGR)Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our CommitmentWe are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 21, 2026
Full time
This full-time, permanent position has a starting salary of £47,142 per annum based on a 36 hour working week. If you're someone who brings deep knowledge of SEND legislation, a calm and methodical approach, and confidence communicating with a wide range of people, we'd love to tell you more about an opportunity that truly makes a difference.We are delighted to be recruiting two Tribunal Officers to join our fantastic, dedicated SEND Tribunal teams based at Woodhatch Place, Reigate and Victoria Gate, Woking.We support hybrid working with the right balance. We come together in person for two days per week on average (or 40% of your working week) and support working from home the rest of the time.This is a chance to be part of a service where children and young people are at the heart of every decision we make.Our Offer to You26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidaysOption to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days of carer's leave and 2 paid volunteering days per yearPaternity, adoption and dependents leaveAn Employee Assistance Programme (EAP) to support health and wellbeingLearning and development hub where you can access a wealth of resourcesWellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residentsAbout the RoleAs a Tribunal Officer, you will play a vital role in ensuring that children and young people with SEND receive the support they need. Working within a fast paced, highly relational and sometimes complex environment, you'll collaborate closely with families, schools and a range of professionals to navigate the statutory SEND Tribunal process.No two days are ever the same. You might spend one day representing the Local Authority at a SENDIST hearing, and the next meeting with families to explore solutions together, or chairing multi agency discussions to gather and analyse evidence. Whatever the task, restorative practice and partnership working will be central to how you operate.You'll need to balance competing deadlines, adapt to rapidly changing priorities, and respond confidently and empathetically in challenging situations. Your work will include preparing responses to appeals within legal timeframes, collating detailed evidence and presenting the Local Authority's case at hearings.This role offers the opportunity to use your expertise to influence outcomes for children and young people - and to support families during some of the most challenging moments in their education journey.Your ApplicationIn order to be considered for shortlisting, your application will clearly evidence the following skills:Substantial knowledge of SEND legislation and the statutory/legal frameworkA methodical, analytical and detail focused approach to evaluating case evidenceStrong planning skills and the ability to remain organised when priorities shiftThe ability to build positive, constructive relationships with families and professionalsExcellent communication skills, both written and verbal, tailored to your audienceConfidence using your initiative in pressured or unpredictable situationsSignificant experience managing conflict, navigating sensitive conversations and negotiating effective resolutionsTo apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you had to analyse complex or conflicting evidence to make a recommendation or decision.Please tell us about a situation where you had to balance competing deadlines or sudden changes in priorities. How did you organise your workload and what was the outcome?Please give an example of how you have built positive working relationships with parents, carers, or other professionals during a difficult or sensitive situation.What experience do you have in applying legislation related to SEND, or conducting work within a legal or statutory framework? Please include examples of how you used this knowledge to influence decisions or case outcomes. The job advert closes at 23:59 on 31/05/2026 with interviews planned to follow.A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) check will be required for this role.Local Government Reorganisation (LGR)Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our CommitmentWe are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Director of Leaseholder Services London or Midlands Competitive + benefits At MTVH, our homeowners including leaseholders and shared owners need services that are transparent, responsive and fair, with clear accountability for standards, costs and outcomes. As Director of Leaseholder Services, you will provide strategic and operational leadership for our national leaseholder services function, acting as the senior authority on leasehold and shared ownership matters across a portfolio of circa 20,000 homes. You will be the primary advocate for our leasehold and shared ownership customers (and other home ownership products where applicable), ensuring their voice informs service design, investment visibility, communications and performance priorities. This is a high-impact leadership role, responsible for strengthening governance, improving customer satisfaction, and driving consistent service quality through robust performance management and effective oversight of third parties, including managing agents and freeholders. As a member of MTVH's Senior Leadership Team, you will work collaboratively across the organisation to resolve complex issues and deliver our 2030 corporate strategy. What you'll be accountable for Strategic leadership Set and deliver a clear strategy for leaseholder services aligned to MTVH's corporate priorities and customer expectations. Provide visible, confident leadership that drives a customer-centred culture and measurable improvement. Operational excellence Lead the end-to-end delivery of leasehold and shared ownership services, ensuring clear plans, effective resource coordination and timely issue resolution. Act as a catalyst for joined-up delivery across Customer Services, Assets/Property, Finance and Legal, owning the resolution of complex leasehold matters and ensuring a coherent customer journey. Governance, risk and compliance Ensure compliance with relevant legal, regulatory and policy requirements, proactively identifying and managing risk (including escalation where required). Own and maintain the policy and procedural framework for your function, ensuring it is current, embedded and auditable. Be accountable for the quality and integrity of data and records to enable reliable reporting and oversight. Financial stewardship and value for money Lead strong financial accountability across service charge governance, major works processes, and income and expenditure management within your remit. Balance financial stewardship with fairness, transparency and value for money for customers, ensuring decisions are evidence-led and defensible. Leasehold management & customer outcomes Provide strategic oversight across key areas including Section 20 / major works consultation, lease variations, renewals, compliance with lease terms, dispute resolution and tribunal cases. Drive improvements in satisfaction, engagement and complaints performance, ensuring communications are clear, proactive and transparent. Third party and stakeholder management Build effective relationships with managing agents and freeholders, holding them to account for service quality, compliance and customer outcomes. Represent MTVH in internal and external forums, offering clear advice, reporting and decision support to enable timely decisions and good governance. People leadership Lead, develop and motivate teams in line with MTVH's values of Care, Dare, Collaborate and Own , building an inclusive, high-performance culture with strong succession and talent development. What we're looking for You'll bring significant senior leadership experience within a complex environment, with deep expertise in home ownership services. You will demonstrate: Substantial senior experience leading leasehold/shared ownership services (and related products) in a housing association or similar organisation. Strong technical capability across leasehold and home ownership management, including service charge governance, major works processes, contract management and leasehold law, with confidence managing risk, disputes and tribunals. Proven delivery of service improvement and operational change, strengthening performance, compliance and customer experience. Strong communications skills, relatable to all audiences you encounter. A strong track record of influencing across directorates and holding internal teams, contractors and managing agents to account. Qualifications: Educated to degree level (or equivalent qualification/experience). This senior position requires travel between office locations. Why join MTVH? This is an opportunity to shape a high-profile service that directly impacts customers' trust, satisfaction and value for money. You'll join a senior leadership community committed to clear accountability, strong governance, and improving outcomes for our residents and homeowners. How to apply Please submit your CV and supporting statement outlining how you meet the requirements of the role. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 21, 2026
Full time
Director of Leaseholder Services London or Midlands Competitive + benefits At MTVH, our homeowners including leaseholders and shared owners need services that are transparent, responsive and fair, with clear accountability for standards, costs and outcomes. As Director of Leaseholder Services, you will provide strategic and operational leadership for our national leaseholder services function, acting as the senior authority on leasehold and shared ownership matters across a portfolio of circa 20,000 homes. You will be the primary advocate for our leasehold and shared ownership customers (and other home ownership products where applicable), ensuring their voice informs service design, investment visibility, communications and performance priorities. This is a high-impact leadership role, responsible for strengthening governance, improving customer satisfaction, and driving consistent service quality through robust performance management and effective oversight of third parties, including managing agents and freeholders. As a member of MTVH's Senior Leadership Team, you will work collaboratively across the organisation to resolve complex issues and deliver our 2030 corporate strategy. What you'll be accountable for Strategic leadership Set and deliver a clear strategy for leaseholder services aligned to MTVH's corporate priorities and customer expectations. Provide visible, confident leadership that drives a customer-centred culture and measurable improvement. Operational excellence Lead the end-to-end delivery of leasehold and shared ownership services, ensuring clear plans, effective resource coordination and timely issue resolution. Act as a catalyst for joined-up delivery across Customer Services, Assets/Property, Finance and Legal, owning the resolution of complex leasehold matters and ensuring a coherent customer journey. Governance, risk and compliance Ensure compliance with relevant legal, regulatory and policy requirements, proactively identifying and managing risk (including escalation where required). Own and maintain the policy and procedural framework for your function, ensuring it is current, embedded and auditable. Be accountable for the quality and integrity of data and records to enable reliable reporting and oversight. Financial stewardship and value for money Lead strong financial accountability across service charge governance, major works processes, and income and expenditure management within your remit. Balance financial stewardship with fairness, transparency and value for money for customers, ensuring decisions are evidence-led and defensible. Leasehold management & customer outcomes Provide strategic oversight across key areas including Section 20 / major works consultation, lease variations, renewals, compliance with lease terms, dispute resolution and tribunal cases. Drive improvements in satisfaction, engagement and complaints performance, ensuring communications are clear, proactive and transparent. Third party and stakeholder management Build effective relationships with managing agents and freeholders, holding them to account for service quality, compliance and customer outcomes. Represent MTVH in internal and external forums, offering clear advice, reporting and decision support to enable timely decisions and good governance. People leadership Lead, develop and motivate teams in line with MTVH's values of Care, Dare, Collaborate and Own , building an inclusive, high-performance culture with strong succession and talent development. What we're looking for You'll bring significant senior leadership experience within a complex environment, with deep expertise in home ownership services. You will demonstrate: Substantial senior experience leading leasehold/shared ownership services (and related products) in a housing association or similar organisation. Strong technical capability across leasehold and home ownership management, including service charge governance, major works processes, contract management and leasehold law, with confidence managing risk, disputes and tribunals. Proven delivery of service improvement and operational change, strengthening performance, compliance and customer experience. Strong communications skills, relatable to all audiences you encounter. A strong track record of influencing across directorates and holding internal teams, contractors and managing agents to account. Qualifications: Educated to degree level (or equivalent qualification/experience). This senior position requires travel between office locations. Why join MTVH? This is an opportunity to shape a high-profile service that directly impacts customers' trust, satisfaction and value for money. You'll join a senior leadership community committed to clear accountability, strong governance, and improving outcomes for our residents and homeowners. How to apply Please submit your CV and supporting statement outlining how you meet the requirements of the role. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)
May 21, 2026
Full time
Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)
Civil Litigation SolicitorCardiff Hybrid Working Available2-3 Years' PQEOpen on Salary + Benefits A well-established and award-winning South Wales law firm is looking to recruit a Civil Litigation Solicitor to join its growing Dispute Resolution team in Cardiff. This is an excellent opportunity for a motivated solicitor with 2-3 years' PQE to join a progressive and modern practice with a strong regional presence and an excellent reputation for client care. The firm offers high-quality work across a broad range of contentious matters alongside genuine opportunities for progression and development. The Role You will manage your own varied caseload of civil and commercial litigation matters while supporting senior members of the team on more complex disputes. The successful candidate will work closely with both individual and business clients, providing practical and commercially focused advice. The caseload is likely to include: Contract disputes Property and landlord & tenant disputes Debt recovery matters Professional negligence claims Shareholder and partnership disputes Contentious probate matters General civil litigation across Fast Track and Multi-Track cases Alternative dispute resolution including mediation and negotiation The Candidate Applications are welcomed from solicitors with 2-3 years' PQE gained within a recognised litigation team. Candidates should demonstrate: Experience handling a broad civil litigation caseload Strong drafting and advocacy skills Commercial awareness and a pragmatic approach to dispute resolution Excellent client care and communication skills The ability to manage files independently with appropriate supervision A proactive and team-oriented mindset What's on Offer High-quality and varied litigation work A supportive and collaborative working environment Genuine career progression opportunities Hybrid/flexible working arrangements Competitive salary and benefits package The opportunity to join a growing and forward-thinking firm with an excellent reputation across South Wales For further information, or to apply confidentially, please get in touch. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
May 21, 2026
Full time
Civil Litigation SolicitorCardiff Hybrid Working Available2-3 Years' PQEOpen on Salary + Benefits A well-established and award-winning South Wales law firm is looking to recruit a Civil Litigation Solicitor to join its growing Dispute Resolution team in Cardiff. This is an excellent opportunity for a motivated solicitor with 2-3 years' PQE to join a progressive and modern practice with a strong regional presence and an excellent reputation for client care. The firm offers high-quality work across a broad range of contentious matters alongside genuine opportunities for progression and development. The Role You will manage your own varied caseload of civil and commercial litigation matters while supporting senior members of the team on more complex disputes. The successful candidate will work closely with both individual and business clients, providing practical and commercially focused advice. The caseload is likely to include: Contract disputes Property and landlord & tenant disputes Debt recovery matters Professional negligence claims Shareholder and partnership disputes Contentious probate matters General civil litigation across Fast Track and Multi-Track cases Alternative dispute resolution including mediation and negotiation The Candidate Applications are welcomed from solicitors with 2-3 years' PQE gained within a recognised litigation team. Candidates should demonstrate: Experience handling a broad civil litigation caseload Strong drafting and advocacy skills Commercial awareness and a pragmatic approach to dispute resolution Excellent client care and communication skills The ability to manage files independently with appropriate supervision A proactive and team-oriented mindset What's on Offer High-quality and varied litigation work A supportive and collaborative working environment Genuine career progression opportunities Hybrid/flexible working arrangements Competitive salary and benefits package The opportunity to join a growing and forward-thinking firm with an excellent reputation across South Wales For further information, or to apply confidentially, please get in touch. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Robert Half are working in an exclusive partnership with a unique organisation near Hungerford to recruit a Bookkeeper on a full-time permanent basis. This is a broad, all-encompassing role that will over all aspects of transactional finance tasks and support with the month-end process. The Bookkeeper position is a great opportunity for someone that is AAT qualified or qualified by experience that is looking for a new challenge, whilst utilising their skills and add value. The salary is between £35,000 - £38,000 plus benefits and the role will be fully office based. The Role The main duties of the Bookkeeper role will consist of: Processing invoices; coding and matching purchase orders Collating authorisations across multiple departments Managing invoice queries, disputes and resolution follow-up Preparing weekly payment runs Bank reconciliations and supplier reconciliations Investigating reconciling items and chasing relevant department heads Credit control; debtor monitoring and collections Processing credit cards and employee expenses Requirements To be considered for the Bookkeeper role, you must ideally possess the following skills/experience: Must have experience within a similar role, good exposure to all aspects of AP and AR, and exposure to month-end processes would be ideal. AAT qualified or qualified by experience Strong organisation skills Confident communication Good team player Strong attention to detail Salary & Benefits £35,000 - £38,000 annual salary Pension scheme Discretionary bonus scheme Healthcare (after completing 2 years of employment) 28 days annual leave (including bank holidays) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
May 21, 2026
Full time
Robert Half are working in an exclusive partnership with a unique organisation near Hungerford to recruit a Bookkeeper on a full-time permanent basis. This is a broad, all-encompassing role that will over all aspects of transactional finance tasks and support with the month-end process. The Bookkeeper position is a great opportunity for someone that is AAT qualified or qualified by experience that is looking for a new challenge, whilst utilising their skills and add value. The salary is between £35,000 - £38,000 plus benefits and the role will be fully office based. The Role The main duties of the Bookkeeper role will consist of: Processing invoices; coding and matching purchase orders Collating authorisations across multiple departments Managing invoice queries, disputes and resolution follow-up Preparing weekly payment runs Bank reconciliations and supplier reconciliations Investigating reconciling items and chasing relevant department heads Credit control; debtor monitoring and collections Processing credit cards and employee expenses Requirements To be considered for the Bookkeeper role, you must ideally possess the following skills/experience: Must have experience within a similar role, good exposure to all aspects of AP and AR, and exposure to month-end processes would be ideal. AAT qualified or qualified by experience Strong organisation skills Confident communication Good team player Strong attention to detail Salary & Benefits £35,000 - £38,000 annual salary Pension scheme Discretionary bonus scheme Healthcare (after completing 2 years of employment) 28 days annual leave (including bank holidays) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
