Helpdesk Coordinator Location: Dorking (Office-based, 5 days per week) Working Hours: Monday to Friday, 9:00 AM - 5:00 PM Reports To: Support Manager Salary 24,000- 24,500 About the Role An exciting opportunity has arisen for a User Support Coordinator to join a growing organisation providing cloud-based technology solutions. This role is ideal for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced office environment. You will become an expert in the company's systems, supporting clients through the Helpdesk while also assisting with general office duties. The role will suit someone who has previous retail experience, a good telephone manner who wants to start their career. Key Responsibilities Act as the first point of contact for Helpdesk queries via phone and email Log, manage, and resolve user queries, escalating issues where necessary and ensuring full resolution Monitor databases throughout the working week to maintain system performance Produce reports, data, and documentation as required Support the User Support Manager and wider team with administrative and operational tasks Liaise with internal teams and attend training sessions to develop knowledge and skills Provide general office support, including handling calls, emails, and other communications Skills & Experience Good working knowledge of Microsoft Office (Word and Excel essential; Teams or similar tools beneficial) Strong organisational and communication skills Previous experience in a similar role is advantageous but not essential (full training provided) Personal Qualities Team player with excellent interpersonal and communication skills Committed to delivering high levels of customer service Self-motivated, reliable, and able to work under pressure Strong attention to detail Takes ownership of tasks and sees them through to completion Computer literate and numerate Willingness to travel occasionally (UK driving licence advantageous) Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 16, 2026
Full time
Helpdesk Coordinator Location: Dorking (Office-based, 5 days per week) Working Hours: Monday to Friday, 9:00 AM - 5:00 PM Reports To: Support Manager Salary 24,000- 24,500 About the Role An exciting opportunity has arisen for a User Support Coordinator to join a growing organisation providing cloud-based technology solutions. This role is ideal for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced office environment. You will become an expert in the company's systems, supporting clients through the Helpdesk while also assisting with general office duties. The role will suit someone who has previous retail experience, a good telephone manner who wants to start their career. Key Responsibilities Act as the first point of contact for Helpdesk queries via phone and email Log, manage, and resolve user queries, escalating issues where necessary and ensuring full resolution Monitor databases throughout the working week to maintain system performance Produce reports, data, and documentation as required Support the User Support Manager and wider team with administrative and operational tasks Liaise with internal teams and attend training sessions to develop knowledge and skills Provide general office support, including handling calls, emails, and other communications Skills & Experience Good working knowledge of Microsoft Office (Word and Excel essential; Teams or similar tools beneficial) Strong organisational and communication skills Previous experience in a similar role is advantageous but not essential (full training provided) Personal Qualities Team player with excellent interpersonal and communication skills Committed to delivering high levels of customer service Self-motivated, reliable, and able to work under pressure Strong attention to detail Takes ownership of tasks and sees them through to completion Computer literate and numerate Willingness to travel occasionally (UK driving licence advantageous) Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Pay: £26,000.00-£28,000.00 per year Job Description: Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Then our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 42 hours per week, working 4 days per week, 11 hour days, including weekends (1 in 3 weekends on average). Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible. Ensure customer SLA s are met by making the best use of our resources, and helping to plan out the work efficiently. Keeping customers informed of what is happening. Key Skills and Attributes Good geographical knowledge with experience scheduling field visits across the UK & Ireland. Organised with a logical approach, able to work on own initiative. An enthusiastic and positive team player. Good people skills with the ability to be tactful in difficult situations. Excellent communication skills both written and verbal. IT literate, with MS Excel and MS Word skills About us Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPOS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service, but our biggest asset is our people and our ability to find, develop and retain the right people is at the core of what we do. To achieve our goals, we must all share a common vision and this relies upon having committed and engaged team members, rather than just co-workers. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Free parking On-site parking Sick pay Ability to commute/relocate: Derby: reliably commute or plan to relocate before starting work (required) Would you be able to commit to the shifts? (11 hours 4 days per week. 8AM earliest start, 8PM latest finish. Would include 1 in 3 weekends. The role is office-based) Work Location: In person
Apr 16, 2026
Full time
Pay: £26,000.00-£28,000.00 per year Job Description: Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Then our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 42 hours per week, working 4 days per week, 11 hour days, including weekends (1 in 3 weekends on average). Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible. Ensure customer SLA s are met by making the best use of our resources, and helping to plan out the work efficiently. Keeping customers informed of what is happening. Key Skills and Attributes Good geographical knowledge with experience scheduling field visits across the UK & Ireland. Organised with a logical approach, able to work on own initiative. An enthusiastic and positive team player. Good people skills with the ability to be tactful in difficult situations. Excellent communication skills both written and verbal. IT literate, with MS Excel and MS Word skills About us Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPOS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service, but our biggest asset is our people and our ability to find, develop and retain the right people is at the core of what we do. To achieve our goals, we must all share a common vision and this relies upon having committed and engaged team members, rather than just co-workers. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Free parking On-site parking Sick pay Ability to commute/relocate: Derby: reliably commute or plan to relocate before starting work (required) Would you be able to commit to the shifts? (11 hours 4 days per week. 8AM earliest start, 8PM latest finish. Would include 1 in 3 weekends. The role is office-based) Work Location: In person
We are looking for someone who loves delivering great customer service to join us as a Hire Desk Controller at one of key customers sites. As a Hire Desk Controller, you will be part of a team who services one of our key account customers. On a day to day basis you ll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer a competitive base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance. Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target. • Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved. • Achieving call standards set by the company. • Using your product knowledge, you will provide the customer with the best option for hire. • Deal with customer enquiries in a professional and polite manner • Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot. • Build strong and helpful relationships with colleagues in other depots/departments • Co-ordinate with the local depot transport coordinator to fulfil customer requirements. The ideal candidate will have: - • Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills • Good organisational skills with the ability to multi task and prioritise deadlines • Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Apr 16, 2026
Full time
We are looking for someone who loves delivering great customer service to join us as a Hire Desk Controller at one of key customers sites. As a Hire Desk Controller, you will be part of a team who services one of our key account customers. On a day to day basis you ll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer a competitive base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance. Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target. • Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved. • Achieving call standards set by the company. • Using your product knowledge, you will provide the customer with the best option for hire. • Deal with customer enquiries in a professional and polite manner • Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot. • Build strong and helpful relationships with colleagues in other depots/departments • Co-ordinate with the local depot transport coordinator to fulfil customer requirements. The ideal candidate will have: - • Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills • Good organisational skills with the ability to multi task and prioritise deadlines • Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
Apr 16, 2026
Full time
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
Job Title: Customer Experience Coordinator Salary: Living Onsite - £25,685 per annum (Band C, Level 3) Living Off Site - £27,445 per annum (Band C, Level 3) inclusive of OLW Location: Gilwell Park, Chingford, E4, 7QW Contract Type : Permanent Working Hours : 35 - per week worked on a rota basis, including weekends About the role There s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it. Do you have what it takes to be our Customer Experiene Coordinator. Key responsibilities Customer Service and bookings Deliver friendly, helpful support across email, phone, live chat, and social channels. Advise customers on suitable products and bookings based on their needs. Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience. Manage bookings pre-visit and provide post-visit aftercare. Administration Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk). Handle payments, invoices, and basic financial tasks. Convert enquiries into confirmed bookings. Centre Support Plan activity programmes tailored to group needs. Coordinate with centre teams to ensure smooth customer journeys. Support compliance, safety checks, and operational procedures. What you ll need: Prior experience in providing high-quality customer service Prior experience in outdoor education, residential centres or a related industry Excellent customer service and interpersonal skills. Effective written and verbal communication. Attention to detail and organisational skills. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Wednesday, 29th April 2026 Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Apr 16, 2026
Full time
Job Title: Customer Experience Coordinator Salary: Living Onsite - £25,685 per annum (Band C, Level 3) Living Off Site - £27,445 per annum (Band C, Level 3) inclusive of OLW Location: Gilwell Park, Chingford, E4, 7QW Contract Type : Permanent Working Hours : 35 - per week worked on a rota basis, including weekends About the role There s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it. Do you have what it takes to be our Customer Experiene Coordinator. Key responsibilities Customer Service and bookings Deliver friendly, helpful support across email, phone, live chat, and social channels. Advise customers on suitable products and bookings based on their needs. Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience. Manage bookings pre-visit and provide post-visit aftercare. Administration Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk). Handle payments, invoices, and basic financial tasks. Convert enquiries into confirmed bookings. Centre Support Plan activity programmes tailored to group needs. Coordinate with centre teams to ensure smooth customer journeys. Support compliance, safety checks, and operational procedures. What you ll need: Prior experience in providing high-quality customer service Prior experience in outdoor education, residential centres or a related industry Excellent customer service and interpersonal skills. Effective written and verbal communication. Attention to detail and organisational skills. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Wednesday, 29th April 2026 Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Apr 15, 2026
Full time
Sale Group is a well-established building services company based in Cheam, Surrey, specialising in maintenance, facilities management, and construction solutions. We take pride in delivering top-notch services to keep our clients buildings in tip-top shape. We re on the lookout for a skilled Help Desk Coordinator / Manager to join our friendly team and help keep our operations running smoothly. The Role We re after a switched-on and organised Help Desk Coordinator / Administrator / Manager to manage our help desk and keep everything ticking over nicely. You ll be the go-to person for coordinating building services jobs, supporting our engineers, and keeping our clients happy. With a focus on Big Change and/or e-log book platforms, you ll play a key role in making sure our projects stay on track. If you re a problem-solver with a knack for systems, we d love to have you on board! Key Responsibilities Respond to enquiries from clients and our field teams, sorting out issues quickly via phone, email, or face-to-face. Schedule and manage building services jobs (think repairs, maintenance, or installations) using Big Change and/or e-log book systems. Assign tasks to engineers, update job statuses, and keep everything logged properly. Help staff get to grips with Big Change and e-log book platforms, fixing any hiccups along the way. Keep an eye on system data, whip up reports on job progress, and make sure we re meeting service standards. Chat with clients, suppliers, and subcontractors to sort queries or escalate technical problems. Keep records spick and span jobs, client chats, and system updates all included. Chip in with ideas to streamline processes and make our systems work even better. What We re Looking For Experience in a help desk, coordinator, or admin role bonus points if it s in building services, facilities management, or something similar. Hands-on know-how with Big Change job management software and/or e-log book systems is a big plus. Solid IT skills and a knack for picking up new software quick-smart. Top-notch communication skills, with a friendly, client-first attitude. Brilliant at staying organised and juggling tasks in a busy setting. A proper team player who s happy to crack on independently when needed. Nice to Have Familiarity with ITIL principles or help desk ticketing systems. A proactive streak for spotting ways to improve how we do things. Why Join Sale Group? Join a cracking team in a growing company that values your input. Get stuck into industry-leading tools and build your skills. Competitive salary and benefits to match your experience. Handy spot in Cheam, Surrey, with great transport links. How to Apply Fancy bringing your talents to Sale Group? Send your CV and a short cover letter telling us why you re the right fit. Salary Negotiable dependent on experience / seniority.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator - Part Time 24 Hours Per Week CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Birmingham . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Apr 15, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator - Part Time 24 Hours Per Week CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Birmingham . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join our growing team in Glasgow! The Role Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user. Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Logging hazards & customer feedback on the QHSE Management Portal. This is a fantastic opportunity to join a growing team! Details Monday - Friday 8am - 5pm Site Based Experience / Qualifications Organised & can work in a structured way. Strong Microsoft knowledge. Attention to detail. FM knowledge advantageous. Email for more information or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 15, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join our growing team in Glasgow! The Role Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion. Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user. Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Logging hazards & customer feedback on the QHSE Management Portal. This is a fantastic opportunity to join a growing team! Details Monday - Friday 8am - 5pm Site Based Experience / Qualifications Organised & can work in a structured way. Strong Microsoft knowledge. Attention to detail. FM knowledge advantageous. Email for more information or apply now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Responsibilities Provide an exceptional, total-integrated Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have, including; visitor management, meet & greet, VIP access, access control, Health & Safety, lost property, meeting room management , events management and administration tasks etc. Ensure guests are greeted & welcomed courteously and their needs are anticpiated at all times. Provision of Reception and Reservation services between the hours of 08.00 and 17.00 as directed by Facilities Manager. Efficient guest registration and host notification with the ability to remember guest names and faces. Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors. Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours. Take responsibility for managing key tasks at reception and reservation. Prepare and distribute weekly/monthly reports. Administer the bookings for meeting rooms and inductions. Complete regular meeting room checks and building walkthroughs - report all issues to Facilities team. To be competent and confident in the use of a range of relevant IT systems. To undertake general team administration duties for the Facilities Management operation as directed. Ensure the reception desk is kept immaculate and tidy at all times. To take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience. Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables. Respond appropriately to customer queries and escalate as appropriate. Contribution to and use of the Customer Service team noticeboard at all times. Back fill for Facilities coordinator when required to support contract requirement. Compliance Management Delivery of self-performed services as laid down on the Service Level Agreement document for the Reception and Reservation services. Report all service shortcomings affecting the guest experience to the Front of house Team Leader regardless of what service is being provided. Support the Facilities Coordinator with continuous improvement to services and procedures. Maintain personal awareness of all site procedures relevant to the Reception/Reservation role, ensuring that any required changes to procedures are brought to the attention of the process owner. Ensure adherence to site Security and H&S practices Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&S and first aid. Must know where the fire exits and stairs, fire break-glasses and muster points are located. People & Performance Management To take great pride in your personal presentation, adhering to the laid down uniform and appearance standards for the team, supporting other team members. Use positive body language in each interaction, enabling you to take control of your working area and support colleagues in their delivery. Maintain regular contact with all members of the FM team based at the site to ensure a consistent & smooth service is being provided throughout. Ensure that all members of the team are able to recognise Board Members, Group VPs and Senior Management. Embrace and deliver the working together service excellence concept and to operate as part of the "One Team" culture across site. Ensure prompt and seamless handover of information and special requests between shifts. Support the CBRE team with cross training other members. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 15, 2026
Full time
Responsibilities Provide an exceptional, total-integrated Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have, including; visitor management, meet & greet, VIP access, access control, Health & Safety, lost property, meeting room management , events management and administration tasks etc. Ensure guests are greeted & welcomed courteously and their needs are anticpiated at all times. Provision of Reception and Reservation services between the hours of 08.00 and 17.00 as directed by Facilities Manager. Efficient guest registration and host notification with the ability to remember guest names and faces. Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors. Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours. Take responsibility for managing key tasks at reception and reservation. Prepare and distribute weekly/monthly reports. Administer the bookings for meeting rooms and inductions. Complete regular meeting room checks and building walkthroughs - report all issues to Facilities team. To be competent and confident in the use of a range of relevant IT systems. To undertake general team administration duties for the Facilities Management operation as directed. Ensure the reception desk is kept immaculate and tidy at all times. To take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience. Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables. Respond appropriately to customer queries and escalate as appropriate. Contribution to and use of the Customer Service team noticeboard at all times. Back fill for Facilities coordinator when required to support contract requirement. Compliance Management Delivery of self-performed services as laid down on the Service Level Agreement document for the Reception and Reservation services. Report all service shortcomings affecting the guest experience to the Front of house Team Leader regardless of what service is being provided. Support the Facilities Coordinator with continuous improvement to services and procedures. Maintain personal awareness of all site procedures relevant to the Reception/Reservation role, ensuring that any required changes to procedures are brought to the attention of the process owner. Ensure adherence to site Security and H&S practices Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&S and first aid. Must know where the fire exits and stairs, fire break-glasses and muster points are located. People & Performance Management To take great pride in your personal presentation, adhering to the laid down uniform and appearance standards for the team, supporting other team members. Use positive body language in each interaction, enabling you to take control of your working area and support colleagues in their delivery. Maintain regular contact with all members of the FM team based at the site to ensure a consistent & smooth service is being provided throughout. Ensure that all members of the team are able to recognise Board Members, Group VPs and Senior Management. Embrace and deliver the working together service excellence concept and to operate as part of the "One Team" culture across site. Ensure prompt and seamless handover of information and special requests between shifts. Support the CBRE team with cross training other members. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 15, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job Title: Facilities Coordinator Location: Belfast City Centre Salary: 28,000 - 29,000 per annum Job Type: Permanent Hours: Monday to Friday (rotating weekly: 8:00am - 4:00pm and 10:00am - 6:00pm) Holiday: 25 days + bank holidays Benefits: 5% pension, Employee Assistance Programme (EAP), Private Healthcare Overall Purpose of the Role To provide a wide range of facilities management (FM) services to support the business, its employees, and visitors, ensuring a safe, efficient, and well-maintained working environment. Key Responsibilities Support the Facilities Manager in maintaining strong relationships with stakeholders, teams, and service providers. Coordinate day-to-day facilities activities and service improvements. Assist in implementing changes to enhance service quality and ensure best practice. Promote collaboration, transparency, and innovation with service providers. Monitor and review service provider performance to maintain high standards. Facilities Management Duties Key areas of responsibility include, but are not limited to: Air conditioning (HVAC) coordination Building maintenance (minor repairs & upkeep) Business continuity support Car parking management Cleaning services oversight Document management Floor walking to ensure all common areas are clean, safe, and presentable Fire safety compliance First aid coordination Office aesthetics (flowers and internal plants) Help desk coordination Health & Safety compliance Key management Office equipment management Reception support, including meeting room management Security coordination Stationery and supplies management Storage management Water systems Skills & Experience Previous experience in a Facilities, Office, or Workplace Coordinator role (preferred) Strong organisational and multitasking skills Excellent communication and stakeholder management abilities Ability to work independently and as part of a team Good understanding of Health & Safety practices Proficient in Microsoft Office Interested? Apply today or call Adecco Recruitment for more information. Please note: Sponsorship is not available. A full right to work in Northern Ireland is required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 15, 2026
Full time
Job Title: Facilities Coordinator Location: Belfast City Centre Salary: 28,000 - 29,000 per annum Job Type: Permanent Hours: Monday to Friday (rotating weekly: 8:00am - 4:00pm and 10:00am - 6:00pm) Holiday: 25 days + bank holidays Benefits: 5% pension, Employee Assistance Programme (EAP), Private Healthcare Overall Purpose of the Role To provide a wide range of facilities management (FM) services to support the business, its employees, and visitors, ensuring a safe, efficient, and well-maintained working environment. Key Responsibilities Support the Facilities Manager in maintaining strong relationships with stakeholders, teams, and service providers. Coordinate day-to-day facilities activities and service improvements. Assist in implementing changes to enhance service quality and ensure best practice. Promote collaboration, transparency, and innovation with service providers. Monitor and review service provider performance to maintain high standards. Facilities Management Duties Key areas of responsibility include, but are not limited to: Air conditioning (HVAC) coordination Building maintenance (minor repairs & upkeep) Business continuity support Car parking management Cleaning services oversight Document management Floor walking to ensure all common areas are clean, safe, and presentable Fire safety compliance First aid coordination Office aesthetics (flowers and internal plants) Help desk coordination Health & Safety compliance Key management Office equipment management Reception support, including meeting room management Security coordination Stationery and supplies management Storage management Water systems Skills & Experience Previous experience in a Facilities, Office, or Workplace Coordinator role (preferred) Strong organisational and multitasking skills Excellent communication and stakeholder management abilities Ability to work independently and as part of a team Good understanding of Health & Safety practices Proficient in Microsoft Office Interested? Apply today or call Adecco Recruitment for more information. Please note: Sponsorship is not available. A full right to work in Northern Ireland is required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Admin Coordinator - Bristol We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. In this position you'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 15, 2026
Full time
Admin Coordinator - Bristol We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. In this position you'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Think Specialist Recruitment
Aston Clinton, Buckinghamshire
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 15, 2026
Full time
I'm now recruiting for a newly created role within an events and orders team for a national and award winning ecommerce/events business based in Aylesbury. The position we're recruiting to add to the team is an Events Coordinator, which will initially be on an 8-month Fixed Term Contract, with a view to embedding someone into the new role and the plan being to secure this as a longer term, permanent fixture in the team. In this position you'll be working as part of a tight-knit team of 4 people, working across multiple teams and getting stuck into all sorts from administration, booking, coordination to supporting on a number of other projects. This is an extremely diverse position, you'll spend some days fully-desk based and supporting with processing new orders, setting up new events and coordinating them, whereas some days you might find yourself down in the warehouse helping and coordinating things because of a last-minute amendment to an order or event. As such, we're looking for someone with great administration experience, but you will need to have 10/10 communication skills, customer service skills and a great problem solver. In this role, you'd be working a basic Monday to Friday, 9am to 5pm with hybrid working once a week available to you after probation + some weekend emergency phone cover which is shared evenly between the team. The role is going to be paying a salary of 28k for the right person, with the ability to go higher if you tick all of the boxes and more, possibly someone they could see in this or a slightly more senior role down the line going into 2027. The role is based in their Aylesbury offices, so ideally you'll need to be a driver or easily ably to get to offices nearer to the Aston Clinton area. What does the day-to-day look like? Coordination Handling day to day orders Proactively taking calls and handling client emails in a timely and professional manner Arranging deliveries and collection via drivers and planning drivers' routes and costings for each job daily Maintaining & updating the online ordering system for stock control & condition of equipment/Weights/Sizes/Pictures/Locations/Barcodes Proactively taking internal and external calls and handling emails for clients Keeping within client's budgets Producing H&S Reports, Risk Assessments & Method Statements Completing monthly stock reports for all customers when required Ensuring all costs is completed within the deadline across all reporting tools for the finance team within the deadline period Communications Liaising with the warehouse management team and warehouse operatives to ensure orders are met Booking and liaising with drivers, external crew and suppliers when required Ensuring all documentation and information is passed on to ensure smooth execution of the task, job, or event Provide advice, support and guidance to the administrators and other account managers within the team as needed Working with the whole team ensuring that all daily tasks within the office are met in a timely and efficient manner What do we need from you? Due to the location of the offices, we need someone that can easily commute to Aston Clinton on a daily basis. Some form of experience in administration and any kind of events, coordination or scheduling would be a huge bonus too. A can-do attitude and the want to work in a diverse role, you won't just be stationed on a desk fully, you'll be moving around working on different projects across teams and even nipping into the warehouse to support/coordinate when necessary. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Our client in Newton Aycliffe is looking for an Aftersales Coordinator to join their team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team. The role involves handling inquiries through the company's systems such as dealer portal, customer CRM tools, Web warranty, social media, telephone, emails, and letters, while supporting the customer service team with technical queries and ensuring customer satisfaction. Manage dealer system responses through Dealer Portals and systems. Support customer team responses to social media content and customer questions. Provide a liaison point between technical support to the customer service team. Handle high-volume telephone calls related to warranty, parts sales, technical inquiries, general queries, and product information. Advise on technical issues for the full range of Husqvarna UK products within the market Support the Aftersales Manager and the Service and Aftersales Team in all aspects of consumer support for the UK. Provide technical support via the helpdesk for all group consumer products. Offer machine and product simple technical advise. Maintain accurate records on applicable systems. Assist the customer service team with calls as required by the business. Investigate & explain technical solutions clearly to the customer service team or end users. Support the development of customer centric solutions and improvements. Skills and Qualifications: A willingness to learn, be involved and contribute training elsewhere can be provided. Preferably qualified to GCSE/A-level or above in Mathematics. Excellent communication and organizational skills. Strong grammar and PC literacy. Proficiency in Microsoft Office applications. Good knowledge and experience in using social media platforms. Ability to work independently and as part of a team. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.
Apr 14, 2026
Seasonal
Our client in Newton Aycliffe is looking for an Aftersales Coordinator to join their team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team. The role involves handling inquiries through the company's systems such as dealer portal, customer CRM tools, Web warranty, social media, telephone, emails, and letters, while supporting the customer service team with technical queries and ensuring customer satisfaction. Manage dealer system responses through Dealer Portals and systems. Support customer team responses to social media content and customer questions. Provide a liaison point between technical support to the customer service team. Handle high-volume telephone calls related to warranty, parts sales, technical inquiries, general queries, and product information. Advise on technical issues for the full range of Husqvarna UK products within the market Support the Aftersales Manager and the Service and Aftersales Team in all aspects of consumer support for the UK. Provide technical support via the helpdesk for all group consumer products. Offer machine and product simple technical advise. Maintain accurate records on applicable systems. Assist the customer service team with calls as required by the business. Investigate & explain technical solutions clearly to the customer service team or end users. Support the development of customer centric solutions and improvements. Skills and Qualifications: A willingness to learn, be involved and contribute training elsewhere can be provided. Preferably qualified to GCSE/A-level or above in Mathematics. Excellent communication and organizational skills. Strong grammar and PC literacy. Proficiency in Microsoft Office applications. Good knowledge and experience in using social media platforms. Ability to work independently and as part of a team. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment business. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search. Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.
I'm looking for a Customer Orders Coordinator to join a well-established company, renowned for their award-winning products and services. This company have just moved into their brand new and refurbished offices in Luton. The customer service and orders department are the beating heart of this business and as such, in your role you'd be answering customer enquiries, processing orders, supporting on various projects related to training events, customer visits, marketing events and more - But also you'd need to be quite hands on and happy to step into the warehouse next door when needed to check for yourself when something last minute or urgent is being organised. This is a fully office-based role, working in their new Luton offices. Hours/days are Monday to Friday and you'd have a choice to work any of 8-4, 9-5 or 10-6. We're looking at this position on a temporary to permanent basis, looking for someone that would like to start out their career and look at the longer term. With it being temporary, it'd be weekly pay and at an hourly rate of £13 per hour + holiday accrual. Duties: Processing orders Raising and sending dispatch orders to the Warehouse Responding to customer email and telephone enquiries Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking product or service availability Front of house duties including reception and welcoming customers to the facility Arranging and facilitating customer visits, training and marketing events including: Customer interaction regarding hotel arrangements Arranging refreshments for the event Showroom/demo room layout and preparation for customer visits Providing Company employee business travel and living administration support through booking hotels, flights, trains, parking etc. Assisting and contributing to the ongoing development of an in-house travel booking system. Candidate requirements: Confident in speaking with customers in way of email or a phone call. Good communicator both verbal and written - excellent telephone manner. Computer literate, able to pick up new systems and familiar with MS packages. Able to get to and work in offices in Luton. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 14, 2026
Seasonal
I'm looking for a Customer Orders Coordinator to join a well-established company, renowned for their award-winning products and services. This company have just moved into their brand new and refurbished offices in Luton. The customer service and orders department are the beating heart of this business and as such, in your role you'd be answering customer enquiries, processing orders, supporting on various projects related to training events, customer visits, marketing events and more - But also you'd need to be quite hands on and happy to step into the warehouse next door when needed to check for yourself when something last minute or urgent is being organised. This is a fully office-based role, working in their new Luton offices. Hours/days are Monday to Friday and you'd have a choice to work any of 8-4, 9-5 or 10-6. We're looking at this position on a temporary to permanent basis, looking for someone that would like to start out their career and look at the longer term. With it being temporary, it'd be weekly pay and at an hourly rate of £13 per hour + holiday accrual. Duties: Processing orders Raising and sending dispatch orders to the Warehouse Responding to customer email and telephone enquiries Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking product or service availability Front of house duties including reception and welcoming customers to the facility Arranging and facilitating customer visits, training and marketing events including: Customer interaction regarding hotel arrangements Arranging refreshments for the event Showroom/demo room layout and preparation for customer visits Providing Company employee business travel and living administration support through booking hotels, flights, trains, parking etc. Assisting and contributing to the ongoing development of an in-house travel booking system. Candidate requirements: Confident in speaking with customers in way of email or a phone call. Good communicator both verbal and written - excellent telephone manner. Computer literate, able to pick up new systems and familiar with MS packages. Able to get to and work in offices in Luton. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 13, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Hampshire Recruitment Group LTD
Fareham, Hampshire
Sales Coordinator Fire & Security (Career Progression Opportunity) Location: Fareham, Hampshire Salary: £28,000 £35,000 (Dependent on Experience) Benefits: 28 Days Holiday (inc. BH), Pension, & Private Medical Consultation Service The Opportunity Are you a sharp, organized Sales Coordinator looking for a role that offers more than just sitting behind a desk or are you technically minded and are happy to help on the sales process, to develop your career? On behalf of our client a highly respected Fire & Security specialist based in Fareham we are seeking a Sales Coordinator who is hungry to bridge the gap between office-based administration and technical field work. This is a rare "hybrid" role where you won t just be processing orders; you will be mentored to become a technical expert, eventually heading out to client sites to survey jobs and design life-safety solutions. The Role: Sales Progression & Technical Quoting You will be the "engine room" of the sales department, ensuring that every project from fire alarm installations to integrated CCTV systems is handled with precision. Own the Pipeline : Manage sales progression from the initial lead through to final handover to the engineering team. Precision Estimating : Generate detailed quotes and proposals for a variety of security and fire protection systems. Field Development : Shadow senior surveyors to learn the technical nuances of site layouts, eventually conducting your own site surveys across the region. Customer Excellence : Act as the technical point of contact for clients, providing a consultative approach rather than just "taking orders." Who You Are Our client values attitude and aptitude above all else. You might come from a background in construction, engineering, or property services, but the following are essential: Detail-Oriented : You take pride in the accuracy of your quotes and documentation. Technically Minded : You have a natural curiosity for how things work and are eager to master the complexities of Fire & Security regulations. Communication Skills : You are as comfortable talking to an engineer on-site as you are presenting a proposal to a business owner. Ambitious : You are looking for a role that will evolve into a technical or surveying career path. Driver : Due to the site visit element of the role, a valid UK driving license is required. What s In It For You? Our client is known for their low staff turnover and investment in people. By joining this Fareham-based team, you will receive: Career Roadmap : A clear path from Coordinator to Technical Surveyor/Estimator. Supportive Environment : Work directly with the Directors and Senior Engineers who will mentor your technical growth. Wellbeing Package : Includes a 24/7 medical consultation service, providing peace of mind for you and your household. How to Apply If you are interested please APPLY or call me James Grant immediately at Hampshire Recruitment Group.
Apr 13, 2026
Full time
Sales Coordinator Fire & Security (Career Progression Opportunity) Location: Fareham, Hampshire Salary: £28,000 £35,000 (Dependent on Experience) Benefits: 28 Days Holiday (inc. BH), Pension, & Private Medical Consultation Service The Opportunity Are you a sharp, organized Sales Coordinator looking for a role that offers more than just sitting behind a desk or are you technically minded and are happy to help on the sales process, to develop your career? On behalf of our client a highly respected Fire & Security specialist based in Fareham we are seeking a Sales Coordinator who is hungry to bridge the gap between office-based administration and technical field work. This is a rare "hybrid" role where you won t just be processing orders; you will be mentored to become a technical expert, eventually heading out to client sites to survey jobs and design life-safety solutions. The Role: Sales Progression & Technical Quoting You will be the "engine room" of the sales department, ensuring that every project from fire alarm installations to integrated CCTV systems is handled with precision. Own the Pipeline : Manage sales progression from the initial lead through to final handover to the engineering team. Precision Estimating : Generate detailed quotes and proposals for a variety of security and fire protection systems. Field Development : Shadow senior surveyors to learn the technical nuances of site layouts, eventually conducting your own site surveys across the region. Customer Excellence : Act as the technical point of contact for clients, providing a consultative approach rather than just "taking orders." Who You Are Our client values attitude and aptitude above all else. You might come from a background in construction, engineering, or property services, but the following are essential: Detail-Oriented : You take pride in the accuracy of your quotes and documentation. Technically Minded : You have a natural curiosity for how things work and are eager to master the complexities of Fire & Security regulations. Communication Skills : You are as comfortable talking to an engineer on-site as you are presenting a proposal to a business owner. Ambitious : You are looking for a role that will evolve into a technical or surveying career path. Driver : Due to the site visit element of the role, a valid UK driving license is required. What s In It For You? Our client is known for their low staff turnover and investment in people. By joining this Fareham-based team, you will receive: Career Roadmap : A clear path from Coordinator to Technical Surveyor/Estimator. Supportive Environment : Work directly with the Directors and Senior Engineers who will mentor your technical growth. Wellbeing Package : Includes a 24/7 medical consultation service, providing peace of mind for you and your household. How to Apply If you are interested please APPLY or call me James Grant immediately at Hampshire Recruitment Group.
I'm recruiting for a newly created role which is going to be a combination of an Office Coordinator and Receptionist, to work with an international company in their very luxurious and trendy offices in the Maylands area in Hemel Hempstead. You'd be working in offices that both myself and many others describe as "beautiful offices", as well as working with a genuinely lovely and supportive bunch of people on a daily basis and with a company that are doing something which actively makes a difference, something to be proud to be involved in. As part of the role you'd be part of a reception team and often working with 1-2 other people, this is very much not a reception role where you're flying solo. However, you'd only be working on the reception area for the first half of the day, at which point you'd then embark on a different journey and be involved in different admin-based projects which will involve all sorts from Health & Safety, Environmental Reporting, booking courses/training for staff and possibly some facilities admin. This is going to be on a long-term and ongoing basis, temping until at least the end of 2026 - The potential of this going permanent in the future has been discussed too. Full training will be provided and daily support from other members of the team - This is going to be ideal for someone with administration experience and skills, but also a very can-do attitude, a positive approach to things and wanting to be in a diverse role. We're looking for someone that is comfortable working on a site-based role, Monday to Friday and working 8am to 4.30pm daily, lunching from 1pm to 2pm. This role will be paying £14.00 per hour (+holiday accrual) and will be paid weekly. Plenty of on-site parking and some good public transport routes available from within Hemel Hempstead. What does the day-to-day look like? Reception - You'd be working as part of the companies reception team, as such the role is fully office based as you'll be dealing with visitors to the offices, meeting and greeting them or directing them to the right location; as well as taking calls/messages and forwarding to the right person. Administration - Once you've completed your reception duties for the day, you'd then be involved in a number of admin projects from H&S, environmental reports, facilities, training/courses and more. What do we need from you? Due to the location of the offices, you will ideally be a driver who can easily access the Maylands area in Hemel Hempstead, or public transport is an option but those routes typically run from within Hemel Hempstead. Some form of experience in administration or even reception is going to be a need with this role. A can-do attitude and the want to work in a diverse role, you won't just be stationed on reception fully, you'll be moving around working on different projects across teams. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 11, 2026
Seasonal
I'm recruiting for a newly created role which is going to be a combination of an Office Coordinator and Receptionist, to work with an international company in their very luxurious and trendy offices in the Maylands area in Hemel Hempstead. You'd be working in offices that both myself and many others describe as "beautiful offices", as well as working with a genuinely lovely and supportive bunch of people on a daily basis and with a company that are doing something which actively makes a difference, something to be proud to be involved in. As part of the role you'd be part of a reception team and often working with 1-2 other people, this is very much not a reception role where you're flying solo. However, you'd only be working on the reception area for the first half of the day, at which point you'd then embark on a different journey and be involved in different admin-based projects which will involve all sorts from Health & Safety, Environmental Reporting, booking courses/training for staff and possibly some facilities admin. This is going to be on a long-term and ongoing basis, temping until at least the end of 2026 - The potential of this going permanent in the future has been discussed too. Full training will be provided and daily support from other members of the team - This is going to be ideal for someone with administration experience and skills, but also a very can-do attitude, a positive approach to things and wanting to be in a diverse role. We're looking for someone that is comfortable working on a site-based role, Monday to Friday and working 8am to 4.30pm daily, lunching from 1pm to 2pm. This role will be paying £14.00 per hour (+holiday accrual) and will be paid weekly. Plenty of on-site parking and some good public transport routes available from within Hemel Hempstead. What does the day-to-day look like? Reception - You'd be working as part of the companies reception team, as such the role is fully office based as you'll be dealing with visitors to the offices, meeting and greeting them or directing them to the right location; as well as taking calls/messages and forwarding to the right person. Administration - Once you've completed your reception duties for the day, you'd then be involved in a number of admin projects from H&S, environmental reports, facilities, training/courses and more. What do we need from you? Due to the location of the offices, you will ideally be a driver who can easily access the Maylands area in Hemel Hempstead, or public transport is an option but those routes typically run from within Hemel Hempstead. Some form of experience in administration or even reception is going to be a need with this role. A can-do attitude and the want to work in a diverse role, you won't just be stationed on reception fully, you'll be moving around working on different projects across teams. What next? Apply for the role, get in touch with Bobby and we are looking to hold interviews asap with the ability to start people as soon as possible. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately- for 3 Months Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Apr 10, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately- for 3 Months Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Apr 09, 2026
Full time
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
