Service Coordinator Office based, Garretts Green To arrange, plan, monitor and coordinate field engineer activities and maximise engineer utilisation and deliver against KPI based revenue and activity targets. First line contact for customers reactive call outs and preventative maintenance and remedial scheduling, to promote a high level of customer service and commercial awareness at all times. Principal Responsibilities Scheduling Preventative Maintenance visits. Scheduling of Reactive Calls & Revisits (where required). Scheduling of Remedial Works (Post PPM & Reactive visits). Liaising with customers and engineers to maximize the productivity of the scheduling activities and deliver high quality customer service. Taking frontline calls from customers, being the initial point of contact and resolving the customers query. Ensuring all visits are booked efficiently in accordance with company procedures, maximizing engineer utilization and efficiencies. Ensuring customer KPI s met whenever practicable and if not liaise with customers in a timely fashion accordingly. Work across the team and regions in managing national and key accounts as necessary to provide a seamless service. Ensuring that engineering data received from handheld devices is professional and compliant. Managing/scheduling sub-contractors to ensure they are aware of /comply to company standards delivering required services in a professional and timely manner Raising subcontract orders in line with company procedures. Assisting with maintaining the service management database. Tracking work completion and the return of worksheets/reports from Engineers, supplying full and accurate information to other departments as required eg accounts.
Apr 23, 2026
Full time
Service Coordinator Office based, Garretts Green To arrange, plan, monitor and coordinate field engineer activities and maximise engineer utilisation and deliver against KPI based revenue and activity targets. First line contact for customers reactive call outs and preventative maintenance and remedial scheduling, to promote a high level of customer service and commercial awareness at all times. Principal Responsibilities Scheduling Preventative Maintenance visits. Scheduling of Reactive Calls & Revisits (where required). Scheduling of Remedial Works (Post PPM & Reactive visits). Liaising with customers and engineers to maximize the productivity of the scheduling activities and deliver high quality customer service. Taking frontline calls from customers, being the initial point of contact and resolving the customers query. Ensuring all visits are booked efficiently in accordance with company procedures, maximizing engineer utilization and efficiencies. Ensuring customer KPI s met whenever practicable and if not liaise with customers in a timely fashion accordingly. Work across the team and regions in managing national and key accounts as necessary to provide a seamless service. Ensuring that engineering data received from handheld devices is professional and compliant. Managing/scheduling sub-contractors to ensure they are aware of /comply to company standards delivering required services in a professional and timely manner Raising subcontract orders in line with company procedures. Assisting with maintaining the service management database. Tracking work completion and the return of worksheets/reports from Engineers, supplying full and accurate information to other departments as required eg accounts.
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Apr 23, 2026
Full time
Admissions Manager - Residential Care Group Leicestershire Up to 30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's services This isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're currently working as an Admissions Coordinator, Admissions Officer, Admissions and Discharges Coordinator, Home Admissions Advisor, or in a referrals and community outreach capacity, your experience is highly relevant here. If you've spent time managing enquiry pipelines, nurturing relationships with social workers and local authorities, and guiding families through what is often an emotional and complex decision, this role will feel like a natural next step. You'll also bring: Strong communication and relationship-building skills Solid organisational ability and attention to detail Comfort with CRM systems and data management The confidence to work independently while being a real team player Equally, if you're an experienced Home Manager or Deputy who has a strong track record of filling beds and fancies a fresh challenge without leaving the sector, it's worth a conversation. The Package Up to 30,000 basic salary, plus a performance-related bonus linked to conversions and occupancy. The bonus structure is being finalised, but for the right candidate, this represents a genuine opportunity to meaningfully increase your earnings as the role grows. To Apply Apply with a CV, even if it needs updating or give Recruitment Panda a call.
Shift pattern - Various shift patterns working either 4 x 10 hours (5am - 15:45) or 5 out of 6 days (05:30 - 14:15) Rate of Pay - 16.82 per hour, overtime paid at x1.25 hrs after 48 hours. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Manton Wood , we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing As Line Coordinator at Greencore your role will have responsibility for a particular area or line in the factory with a key focus across People, Safety and Operations. Primary point of contact for a team of colleagues, meeting and greeting them on arrival and departure and ensuring they are equipped to succeed Coordinating colleagues so they can rotate across di fferent tasks providing feedback on performance and adherence to operational standards helping build their skills and confidence Being a great talent spotter, supporting the development across your team and being the person your team looks to for guidance and support Co-ordinating and covering breaks whilst managing working time and reporting absences to line managers Making sure prestart safety checks are completed, reporting any near misses, and checking on the welfare of your team Ensuring production is in line with the agreed plan during your shift, capturing key performance data and checking operational tasks are completed to our high standards Trouble shooting any machinery or material issues and working with your colleagues you'll ensure that quality checks are completed for adherence to food safety, customer, and quality standards It's a busy and fast paced role, where each day brings a variety of challenges and rewards, working in a small team you'll be supported by our management teams and colleagues to help make every day taste better. What we're looking for You will be a confident and clear communicator with the ability to engage, influence and motivate others, and enjoy working with people and teams A commitment to not only self-development but also multi skilling and developing others in your team A basic understanding and appreciation of health and safety and environmental practices and processes An understanding of the changing demands and pace of a manufacturing process Experience having worked to deliver a production plan, meet key performance indicators, and also implement improvements Confident using data and software systems e.g., data entry and paper traceability records We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 6% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Free on site gym Staff company shop Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Apr 23, 2026
Full time
Shift pattern - Various shift patterns working either 4 x 10 hours (5am - 15:45) or 5 out of 6 days (05:30 - 14:15) Rate of Pay - 16.82 per hour, overtime paid at x1.25 hrs after 48 hours. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Manton Wood , we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing As Line Coordinator at Greencore your role will have responsibility for a particular area or line in the factory with a key focus across People, Safety and Operations. Primary point of contact for a team of colleagues, meeting and greeting them on arrival and departure and ensuring they are equipped to succeed Coordinating colleagues so they can rotate across di fferent tasks providing feedback on performance and adherence to operational standards helping build their skills and confidence Being a great talent spotter, supporting the development across your team and being the person your team looks to for guidance and support Co-ordinating and covering breaks whilst managing working time and reporting absences to line managers Making sure prestart safety checks are completed, reporting any near misses, and checking on the welfare of your team Ensuring production is in line with the agreed plan during your shift, capturing key performance data and checking operational tasks are completed to our high standards Trouble shooting any machinery or material issues and working with your colleagues you'll ensure that quality checks are completed for adherence to food safety, customer, and quality standards It's a busy and fast paced role, where each day brings a variety of challenges and rewards, working in a small team you'll be supported by our management teams and colleagues to help make every day taste better. What we're looking for You will be a confident and clear communicator with the ability to engage, influence and motivate others, and enjoy working with people and teams A commitment to not only self-development but also multi skilling and developing others in your team A basic understanding and appreciation of health and safety and environmental practices and processes An understanding of the changing demands and pace of a manufacturing process Experience having worked to deliver a production plan, meet key performance indicators, and also implement improvements Confident using data and software systems e.g., data entry and paper traceability records We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 6% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Free on site gym Staff company shop Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Travail Employment Group
Desborough, Northamptonshire
Customer Account Manager 28,000pa + Bonus, 33 days holiday + holiday purchasing scheme, Private Health Care, 9am - 5.30pm M-F, Office based, Training Due to continued success and team expansions plans, a head office location of a global company has an exciting opportunity for a Customer Account Manager to join them. You will providing varied support to credit customer accounts to the business: Manage a portfolio of customer credit accounts with accuracy and care Build strong relationships with customers, providing clear and supportive communication Providing outstanding customer service support, as well as maximising revenue streams Produce regular reports on account performance and credit exposure Conduct credit checks, assess risk, and set appropriate credit limits, managing bad debt accounts when required Monitor outstanding balances and follow up on overdue payments Work with sales and finance teams to resolve queries and improve processes We would expect the successful Customer Account Manager to be able to demonstrate a great communication skills and a professional customer service approach. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within a Account Manager, Customer Relation Coordinator, or a Key Account Coordinator position, ideally for from a financial service environment. You will be joining the Kettering Head Office of an establish company, with an enviable reputation in their field. Working directly with the Senior Account Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality products and services and they are keen to recruit a Customer Account Manager who strives to offer the same. With a dedicated training plan, they offer ongoing training and coaching opportunities to progress within the organisation. 33 days holiday + holiday purchasing scheme 28,000pa + Bonus Permanent Monday to Friday 9am till 5.30pm Parking Training and support on development opportunities Please contact Alicia to discuss this role further or forward your up to date CV Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Apr 23, 2026
Full time
Customer Account Manager 28,000pa + Bonus, 33 days holiday + holiday purchasing scheme, Private Health Care, 9am - 5.30pm M-F, Office based, Training Due to continued success and team expansions plans, a head office location of a global company has an exciting opportunity for a Customer Account Manager to join them. You will providing varied support to credit customer accounts to the business: Manage a portfolio of customer credit accounts with accuracy and care Build strong relationships with customers, providing clear and supportive communication Providing outstanding customer service support, as well as maximising revenue streams Produce regular reports on account performance and credit exposure Conduct credit checks, assess risk, and set appropriate credit limits, managing bad debt accounts when required Monitor outstanding balances and follow up on overdue payments Work with sales and finance teams to resolve queries and improve processes We would expect the successful Customer Account Manager to be able to demonstrate a great communication skills and a professional customer service approach. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within a Account Manager, Customer Relation Coordinator, or a Key Account Coordinator position, ideally for from a financial service environment. You will be joining the Kettering Head Office of an establish company, with an enviable reputation in their field. Working directly with the Senior Account Manager, this role offers variety on a daily basis. The organisation name is synonymous with delivering outstanding quality products and services and they are keen to recruit a Customer Account Manager who strives to offer the same. With a dedicated training plan, they offer ongoing training and coaching opportunities to progress within the organisation. 33 days holiday + holiday purchasing scheme 28,000pa + Bonus Permanent Monday to Friday 9am till 5.30pm Parking Training and support on development opportunities Please contact Alicia to discuss this role further or forward your up to date CV Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 23, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Bid Coordinator / Marketing Manager Liverpool City Centre - £30 - £42k D.O.E Forrest Recruitment are currently looking for an experienced Bid Coordinator / Marketing Manager to join a creative team of professional. Based in the heart of Liverpool City Centre, in beautiful modern offices, with hybrid working available. Duties & Responsibilities: Review project tenders via email and a portal Download all documents, texts and images and collate relevant information Liaise throughout with the bid s team, contractors, and clients Track updates through the portal Send the completed tender to the client Await feedback as to whether they have been successful Help shape and develop the company s overall marketing and visibility strategy Turn ideas and messaging into clear, consistent communication across the business Write and edit content including case studies, project stories, insights, and LinkedIn posts Support business development by contributing to bids, proposals, and early client conversations Create simple tools and content to help teams communicate effectively Build and maintain a straightforward marketing system to capture stories and keep content flowing regularly Work closely with teams to highlight the value and thinking behind their work Plan and support small events and roundtables Person Specification: Excellent communication (written and verbal) Highly organised and methodical Ability to remain calm under pressure Strong IT skills Company offer excellent benefits including Life Insurance, your birthday off work and much more! Please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Apr 23, 2026
Full time
Bid Coordinator / Marketing Manager Liverpool City Centre - £30 - £42k D.O.E Forrest Recruitment are currently looking for an experienced Bid Coordinator / Marketing Manager to join a creative team of professional. Based in the heart of Liverpool City Centre, in beautiful modern offices, with hybrid working available. Duties & Responsibilities: Review project tenders via email and a portal Download all documents, texts and images and collate relevant information Liaise throughout with the bid s team, contractors, and clients Track updates through the portal Send the completed tender to the client Await feedback as to whether they have been successful Help shape and develop the company s overall marketing and visibility strategy Turn ideas and messaging into clear, consistent communication across the business Write and edit content including case studies, project stories, insights, and LinkedIn posts Support business development by contributing to bids, proposals, and early client conversations Create simple tools and content to help teams communicate effectively Build and maintain a straightforward marketing system to capture stories and keep content flowing regularly Work closely with teams to highlight the value and thinking behind their work Plan and support small events and roundtables Person Specification: Excellent communication (written and verbal) Highly organised and methodical Ability to remain calm under pressure Strong IT skills Company offer excellent benefits including Life Insurance, your birthday off work and much more! Please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
RN - Adult Visiting Program (Durham Region) page is loaded RN - Adult Visiting Program (Durham Region)locations: Durham Region, ONtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JRVHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home." Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, "The freedom and flexibility can't be beat." Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us "I love the inclusive culture. I feel welcome and at home." Pay Range Rate: $33.53 - $41.10 /visit (placement on salary range as per Collective Agreement) Estimated annual earning potential: $80,000-$130,000. Actual earnings may vary based on availability and service volumesGrounded in our commitment to Client and Family Centred Care the key foci on the RN role is to provide and coordinate home health nursing services to diverse group of individuals, families and groups according to the College of Nurses of Ontario Practice Standards, the policies and procedures of VHA, the program where they provide services, and the Standards of Practice in Community Health Nursing. Key Areas of Accountability VHA's Registered Nurses are required to do the following tasks, but not limited to: Assess, monitor, and make care planning and care coordination. Evaluate care plan interventions through on-going reassessment and evaluation results. Ensure the quality of patient care by identifying and acting on factors which affects practice autonomy and delivery of quality care. Demonstrate professionalism, leadership, judgement, and accountability in interactions with clients and families. Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement. Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client's condition or care plan, and submit appropriate documentation to the case coordinator. Maintain documentation standards according to the College of Nurses of Ontario. Required Qualifications: Registered and in good standing with the College of Nurses of Ontario (CNO). Membership of your Professional Association preferred (RNAO/WeRPN). RN diploma/degree from a recognized university or college. Hold a valid First Aid or CPR Certification. A moderate level of wound care or venipuncture knowledge and experience is an asset. Acute Care and Medical-Surgical nursing experience is an asset. Knowledge of community nursing is an asset. Demonstrate effective communication (written and verbal) and documentation skills. Demonstrate reliable attendance, punctuality, and availability for the role. Commitment to modeling lifelong learning and professional growth and can apply critical thinking skills to provide client care. A valid Ontario driver's license (G License) and a reliable vehicle for traveling are required. Benefits and pension plan for permanent eligible employees Compensation for education and professional development VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career Mentorship and peer support Career development opportunities Employee and family assistance program Wellness resources Perks & discounts Staff & service provider events Accommodation and VHA's commitment to DEI At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.Our online application should take about 5 to 10 minutes to complete.VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.Thank you to everyone who applies. We will review applications as they are received. We'll only be contacting those selected for further discussion. In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care. Visit our for more details.Since 1925, VHA Home HealthCare has lent a helping hand to people in the community. As a not-for-profit charitable organization, we support seniors, families, people with disabilities and those living with chronic or terminal illness to live as independently as possible. With close to 3,000 staff and service providers - including personal support workers, nurses, rehabilitation professionals, home support workers and office support staff - we provide services 24 hours a day, seven days a week to clients in their home and the community. At VHA, we're passionate about the work we do, the impact we make, and about supporting our clients, communities, and each other. As a VHA team member you'll do more than provide services to clients; you'll build strong, long-lasting bonds and real relationships with our clients and their families. We offer high-quality, multilingual services in southern Ontario and our work environment focuses on supporting clients and staff through client-centered care, well-connected health care teams, and continual improvement. Our people are as diverse as the clients and communities we support and we value your unique talents. So, if you're passionate about serving others and making a difference, you belong at VHA A Life-Changing Opportunity Providing better care to our clients and their families is what fuels us. And today we're at the forefront. Through our community partnerships, innovation initiatives, and a focus on research and transformation, we are making an impact like never before. To support you and your goals, there are a range of full-time, part-time and casual positions at VHA with varying schedules to meet our clients' needs and your own. We also try to give you an interesting mix of new and repeat clients so you can build relationships and enjoy variety. We know that our team members can provide their best care when their own needs are being met. Together, we are reimagining the future of health care. Reimagine your career with VHA.At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. We offer: The opportunity to join a leading charitable organization you can be proud of with over 95 years of experience providing high quality care. A stimulating, diverse, client and family-focused work environment with a variety of full-time and part time positions. We invest in our staff, offering continuous opportunities for learning, competitive compensation and paid orientation, a confidential and free Employee Assistance Program, and more. Eligible staff are also entitled
Apr 23, 2026
Full time
RN - Adult Visiting Program (Durham Region) page is loaded RN - Adult Visiting Program (Durham Region)locations: Durham Region, ONtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JRVHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: "Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home." Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, "The freedom and flexibility can't be beat." Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us "I love the inclusive culture. I feel welcome and at home." Pay Range Rate: $33.53 - $41.10 /visit (placement on salary range as per Collective Agreement) Estimated annual earning potential: $80,000-$130,000. Actual earnings may vary based on availability and service volumesGrounded in our commitment to Client and Family Centred Care the key foci on the RN role is to provide and coordinate home health nursing services to diverse group of individuals, families and groups according to the College of Nurses of Ontario Practice Standards, the policies and procedures of VHA, the program where they provide services, and the Standards of Practice in Community Health Nursing. Key Areas of Accountability VHA's Registered Nurses are required to do the following tasks, but not limited to: Assess, monitor, and make care planning and care coordination. Evaluate care plan interventions through on-going reassessment and evaluation results. Ensure the quality of patient care by identifying and acting on factors which affects practice autonomy and delivery of quality care. Demonstrate professionalism, leadership, judgement, and accountability in interactions with clients and families. Support safe client care through the development of knowledge and skills in accordance with our principles of continuous quality improvement. Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client's condition or care plan, and submit appropriate documentation to the case coordinator. Maintain documentation standards according to the College of Nurses of Ontario. Required Qualifications: Registered and in good standing with the College of Nurses of Ontario (CNO). Membership of your Professional Association preferred (RNAO/WeRPN). RN diploma/degree from a recognized university or college. Hold a valid First Aid or CPR Certification. A moderate level of wound care or venipuncture knowledge and experience is an asset. Acute Care and Medical-Surgical nursing experience is an asset. Knowledge of community nursing is an asset. Demonstrate effective communication (written and verbal) and documentation skills. Demonstrate reliable attendance, punctuality, and availability for the role. Commitment to modeling lifelong learning and professional growth and can apply critical thinking skills to provide client care. A valid Ontario driver's license (G License) and a reliable vehicle for traveling are required. Benefits and pension plan for permanent eligible employees Compensation for education and professional development VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career Mentorship and peer support Career development opportunities Employee and family assistance program Wellness resources Perks & discounts Staff & service provider events Accommodation and VHA's commitment to DEI At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.Our online application should take about 5 to 10 minutes to complete.VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.Thank you to everyone who applies. We will review applications as they are received. We'll only be contacting those selected for further discussion. In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care. Visit our for more details.Since 1925, VHA Home HealthCare has lent a helping hand to people in the community. As a not-for-profit charitable organization, we support seniors, families, people with disabilities and those living with chronic or terminal illness to live as independently as possible. With close to 3,000 staff and service providers - including personal support workers, nurses, rehabilitation professionals, home support workers and office support staff - we provide services 24 hours a day, seven days a week to clients in their home and the community. At VHA, we're passionate about the work we do, the impact we make, and about supporting our clients, communities, and each other. As a VHA team member you'll do more than provide services to clients; you'll build strong, long-lasting bonds and real relationships with our clients and their families. We offer high-quality, multilingual services in southern Ontario and our work environment focuses on supporting clients and staff through client-centered care, well-connected health care teams, and continual improvement. Our people are as diverse as the clients and communities we support and we value your unique talents. So, if you're passionate about serving others and making a difference, you belong at VHA A Life-Changing Opportunity Providing better care to our clients and their families is what fuels us. And today we're at the forefront. Through our community partnerships, innovation initiatives, and a focus on research and transformation, we are making an impact like never before. To support you and your goals, there are a range of full-time, part-time and casual positions at VHA with varying schedules to meet our clients' needs and your own. We also try to give you an interesting mix of new and repeat clients so you can build relationships and enjoy variety. We know that our team members can provide their best care when their own needs are being met. Together, we are reimagining the future of health care. Reimagine your career with VHA.At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. We offer: The opportunity to join a leading charitable organization you can be proud of with over 95 years of experience providing high quality care. A stimulating, diverse, client and family-focused work environment with a variety of full-time and part time positions. We invest in our staff, offering continuous opportunities for learning, competitive compensation and paid orientation, a confidential and free Employee Assistance Program, and more. Eligible staff are also entitled
Job Title: Customer Service Coordinator Location: Horsham Hours: Full-time, Monday to Friday Salary: 28k About the Role We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service. Key Responsibilities Acting as a first point of contact for customers via phone, email, and online enquiries Providing accurate information and resolving customer issues in a professional and timely manner Processing orders, bookings, or requests using internal systems Maintaining accurate customer records and updating databases Liaising with internal teams to ensure customer queries are followed through Supporting the wider team with general administrative duties About You Previous experience in a customer service or administrative role is desirable Strong communication skills, both written and verbal Excellent attention to detail and organisational skills Confident using Microsoft Office and/or customer management systems Ability to manage multiple tasks and prioritise workload A positive, friendly, and professional approach Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Job Title: Customer Service Coordinator Location: Horsham Hours: Full-time, Monday to Friday Salary: 28k About the Role We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our clients friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service. Key Responsibilities Acting as a first point of contact for customers via phone, email, and online enquiries Providing accurate information and resolving customer issues in a professional and timely manner Processing orders, bookings, or requests using internal systems Maintaining accurate customer records and updating databases Liaising with internal teams to ensure customer queries are followed through Supporting the wider team with general administrative duties About You Previous experience in a customer service or administrative role is desirable Strong communication skills, both written and verbal Excellent attention to detail and organisational skills Confident using Microsoft Office and/or customer management systems Ability to manage multiple tasks and prioritise workload A positive, friendly, and professional approach Next steps: Apply today, the client is looking for someone to interview and start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Coordinator Opportunity Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: Processing customer drugs orders. Inputting data and updating information with high attention to detail. Accurate review of data entry orders. Allocating and scheduling work to the correct location. Regular communication with internal departments and customers via phone and emails. Building internal and external relationships. Booking of couriers for product shipping. Filing and archiving of information. Stock management. This is a 12 months contract role based in Oxford paying an hourly PAYE rate of £13.40. There is a potential that this role could get extended or go permanent however this is dependent on the individual and business performance. The hours of work are either 7.00 am 3.00 pm or 8.00 am 4.00 pm shift you can choose but you do need to be flexible to work 10.00 am 6.00 pm as and when required. Skills: To apply for the role of Customer Service Coordinator you will have: Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration. Intermediate level with Microsoft Office programs such as Word, Outlook and Excel. Excellent attention to detail. Skills: To apply for the role of Customer Service Coordinator you will have: Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration. Intermediate level with Microsoft Office programs such as Word, Outlook and Excel. Excellent attention to detail. How to Apply: To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on the Quality Start website. If this sounds like the role for you or a colleague then please do not hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information. For a list of our current vacancies, please visit the Quality Start website. If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role.
Apr 23, 2026
Contractor
Customer Service Coordinator Opportunity Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: Processing customer drugs orders. Inputting data and updating information with high attention to detail. Accurate review of data entry orders. Allocating and scheduling work to the correct location. Regular communication with internal departments and customers via phone and emails. Building internal and external relationships. Booking of couriers for product shipping. Filing and archiving of information. Stock management. This is a 12 months contract role based in Oxford paying an hourly PAYE rate of £13.40. There is a potential that this role could get extended or go permanent however this is dependent on the individual and business performance. The hours of work are either 7.00 am 3.00 pm or 8.00 am 4.00 pm shift you can choose but you do need to be flexible to work 10.00 am 6.00 pm as and when required. Skills: To apply for the role of Customer Service Coordinator you will have: Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration. Intermediate level with Microsoft Office programs such as Word, Outlook and Excel. Excellent attention to detail. Skills: To apply for the role of Customer Service Coordinator you will have: Worked in a similar Customer Service role dealing directly with customers on the phone, data entry and administration. Intermediate level with Microsoft Office programs such as Word, Outlook and Excel. Excellent attention to detail. How to Apply: To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy which can be found on the Quality Start website. If this sounds like the role for you or a colleague then please do not hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information. For a list of our current vacancies, please visit the Quality Start website. If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role.
Our client has a permanent, full-time opportunity for a Customer Service Coordinator to join their team. You will interact directly with customers to answer questions, solve queries, provide education, minimise the risk of bad debt and maintain the company s reputation for high-quality service. The hours of work are 8.30am to 4.45pm, Monday to Thursday and 8.30am to 3.30pm Friday. Duties and Responsibilities: To be responsible for dealing with customer enquiries from start to completion including price & delivery, invoice queries, order progress and amendments To be conversant with the company ERP system and processes To support the customer in the event of returning goods and the credit management of the returns in line with the company guide lines in a timely & professional manner To foster and maintain relationships with key customers to improve our retention rate and support growth To visit customers as required to build relationships and understanding of their business needs To take ownership of customer queries, liaise with other departments to fully resolve to the customer s satisfaction To liaise with external sales engineers regarding customer requirements and offer administration support to help obtain sales growth To make recommendations to enhance efficiency and performance within the department through your Manager To have a clear understanding and manage Distribution Point of Sales monthly data To support in the accounts receivable process and follow the invoices in dispute procedure when required and chase outstanding debt Make product suggestions to meet the customer s specific needs with support of technical s advice To be multi skilled and able to cover all areas of the role of inside sales department To participate in ongoing training to enhance your skills within the role and future developments To attend meetings as required in person and Teams Manage blanket agreements/Contracts to fulfill stock availability and consumption. Manage and take accountability of specific customer accounts as required. Maintain customer portals as agreed by management. Prepare department reports as required. Skills and Experience: Previous experience in a similar role A passion to deliver exceptional service to customers Adaptable, high-energy levels and desire to help others Good analytic and problem-solving skills Able to work and learn quickly in a fast-paced and dynamic environment Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Apr 23, 2026
Full time
Our client has a permanent, full-time opportunity for a Customer Service Coordinator to join their team. You will interact directly with customers to answer questions, solve queries, provide education, minimise the risk of bad debt and maintain the company s reputation for high-quality service. The hours of work are 8.30am to 4.45pm, Monday to Thursday and 8.30am to 3.30pm Friday. Duties and Responsibilities: To be responsible for dealing with customer enquiries from start to completion including price & delivery, invoice queries, order progress and amendments To be conversant with the company ERP system and processes To support the customer in the event of returning goods and the credit management of the returns in line with the company guide lines in a timely & professional manner To foster and maintain relationships with key customers to improve our retention rate and support growth To visit customers as required to build relationships and understanding of their business needs To take ownership of customer queries, liaise with other departments to fully resolve to the customer s satisfaction To liaise with external sales engineers regarding customer requirements and offer administration support to help obtain sales growth To make recommendations to enhance efficiency and performance within the department through your Manager To have a clear understanding and manage Distribution Point of Sales monthly data To support in the accounts receivable process and follow the invoices in dispute procedure when required and chase outstanding debt Make product suggestions to meet the customer s specific needs with support of technical s advice To be multi skilled and able to cover all areas of the role of inside sales department To participate in ongoing training to enhance your skills within the role and future developments To attend meetings as required in person and Teams Manage blanket agreements/Contracts to fulfill stock availability and consumption. Manage and take accountability of specific customer accounts as required. Maintain customer portals as agreed by management. Prepare department reports as required. Skills and Experience: Previous experience in a similar role A passion to deliver exceptional service to customers Adaptable, high-energy levels and desire to help others Good analytic and problem-solving skills Able to work and learn quickly in a fast-paced and dynamic environment Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Shift Pattern - Saturday to Tuesday - 5:30pm to 5am Rate of Pay - 18.04 per hour Overtime - Paid at x 1.25 after 48 hours Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Manton Wood , we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing As Line Coordinator at Greencore your role will have responsibility for a particular area or line in the factory with a key focus across People, Safety and Operations. Primary point of contact for a team of colleagues, meeting and greeting them on arrival and departure and ensuring they are equipped to succeed Coordinating colleagues so they can rotate across di fferent tasks providing feedback on performance and adherence to operational standards helping build their skills and confidence Being a great talent spotter, supporting the development across your team and being the person your team looks to for guidance and support Co-ordinating and covering breaks whilst managing working time and reporting absences to line managers Making sure prestart safety checks are completed, reporting any near misses, and checking on the welfare of your team Ensuring production is in line with the agreed plan during your shift, capturing key performance data and checking operational tasks are completed to our high standards Trouble shooting any machinery or material issues and working with your colleagues you'll ensure that quality checks are completed for adherence to food safety, customer, and quality standards It's a busy and fast paced role, where each day brings a variety of challenges and rewards, working in a small team you'll be supported by our management teams and colleagues to help make every day taste better. What we're looking for You will be a confident and clear communicator with the ability to engage, influence and motivate others, and enjoy working with people and teams A commitment to not only self-development but also multi skilling and developing others in your team A basic understanding and appreciation of health and safety and environmental practices and processes An understanding of the changing demands and pace of a manufacturing process Experience having worked to deliver a production plan, meet key performance indicators, and also implement improvements Confident using data and software systems e.g., data entry and paper traceability records We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 6% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Free on site gym Staff company shop Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Apr 23, 2026
Full time
Shift Pattern - Saturday to Tuesday - 5:30pm to 5am Rate of Pay - 18.04 per hour Overtime - Paid at x 1.25 after 48 hours Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Manton Wood , we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing As Line Coordinator at Greencore your role will have responsibility for a particular area or line in the factory with a key focus across People, Safety and Operations. Primary point of contact for a team of colleagues, meeting and greeting them on arrival and departure and ensuring they are equipped to succeed Coordinating colleagues so they can rotate across di fferent tasks providing feedback on performance and adherence to operational standards helping build their skills and confidence Being a great talent spotter, supporting the development across your team and being the person your team looks to for guidance and support Co-ordinating and covering breaks whilst managing working time and reporting absences to line managers Making sure prestart safety checks are completed, reporting any near misses, and checking on the welfare of your team Ensuring production is in line with the agreed plan during your shift, capturing key performance data and checking operational tasks are completed to our high standards Trouble shooting any machinery or material issues and working with your colleagues you'll ensure that quality checks are completed for adherence to food safety, customer, and quality standards It's a busy and fast paced role, where each day brings a variety of challenges and rewards, working in a small team you'll be supported by our management teams and colleagues to help make every day taste better. What we're looking for You will be a confident and clear communicator with the ability to engage, influence and motivate others, and enjoy working with people and teams A commitment to not only self-development but also multi skilling and developing others in your team A basic understanding and appreciation of health and safety and environmental practices and processes An understanding of the changing demands and pace of a manufacturing process Experience having worked to deliver a production plan, meet key performance indicators, and also implement improvements Confident using data and software systems e.g., data entry and paper traceability records We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 6% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Free on site gym Staff company shop Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. Please note due to high numbers of applications this role maybe closed before the posted closing date.
Job Title: Customer Service Coordinator Part time Part time 20 hours flexible Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 pro rata depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 20 hours Interested? Get in touch to find out more
Apr 23, 2026
Full time
Job Title: Customer Service Coordinator Part time Part time 20 hours flexible Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 pro rata depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 20 hours Interested? Get in touch to find out more
We are currently looking for a full-time Customer Service Coordinator to join the team within our East Sussex Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. The Role Assist and manage incoming calls, answering any queries in a timely and professional manner Coordinating orders to be delivered, installed and collected by our Driver Technicians Order analysis by checking and identifying any errors made on online orders Invoicing and entering of orders via the online system General administration that supports daily activities and duties What are we looking for Strong experience in a similar busy and fast paced office environment Relevant telephone based customer service experience Good attention to detail and accuracy Previous administration and diary management experience Professional and confident manner on the telephone and through email Competent IT skills with Microsoft Office programmes and ability to learn new systems What can we offer you Monday to Friday 08.00 - 17.00, plus 1 in 5 weekends 33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff) Company Pension Scheme Life Assurance A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone's job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application. Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way. Care and respect for our colleagues and service users Accountable and proud Ready to learn and grow Enhance our service users' lives Socially responsible, ethical and transparent This role is working in a regulated activity and may be subject to a DBS disclosure. 40 hours per week Monday-Friday with Weekend Rota Millbrook Healthcare Group Nutsey Lane Southampton SO40 3XJ
Apr 23, 2026
Full time
We are currently looking for a full-time Customer Service Coordinator to join the team within our East Sussex Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. The Role Assist and manage incoming calls, answering any queries in a timely and professional manner Coordinating orders to be delivered, installed and collected by our Driver Technicians Order analysis by checking and identifying any errors made on online orders Invoicing and entering of orders via the online system General administration that supports daily activities and duties What are we looking for Strong experience in a similar busy and fast paced office environment Relevant telephone based customer service experience Good attention to detail and accuracy Previous administration and diary management experience Professional and confident manner on the telephone and through email Competent IT skills with Microsoft Office programmes and ability to learn new systems What can we offer you Monday to Friday 08.00 - 17.00, plus 1 in 5 weekends 33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff) Company Pension Scheme Life Assurance A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone's job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application. Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way. Care and respect for our colleagues and service users Accountable and proud Ready to learn and grow Enhance our service users' lives Socially responsible, ethical and transparent This role is working in a regulated activity and may be subject to a DBS disclosure. 40 hours per week Monday-Friday with Weekend Rota Millbrook Healthcare Group Nutsey Lane Southampton SO40 3XJ
Job Title: Customer Service Coordinator Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 8am - 4pm ( 37.5 hrs per week) Interested? Get in touch to find out more.
Apr 23, 2026
Full time
Job Title: Customer Service Coordinator Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 8am - 4pm ( 37.5 hrs per week) Interested? Get in touch to find out more.
Service Administrator / Coordinator Upminster £31,000 - £35,000 We're working with a leading fire protection and security specialist who is looking for a Service Administrator / Coordinator to join their busy and growing team in Upminster. This is a fast-paced and varied role where you'll be at the centre of operations-supporting engineers, coordinating schedules, and ensuring service work is delivered smoothly and efficiently. The Role You'll be responsible for organising service and maintenance works, coordinating engineers, and acting as a key point of contact for clients. You'll play a vital role in keeping jobs on track and ensuring high levels of customer service. Key Responsibilities Schedule and coordinate engineers' service and maintenance visits Manage urgent call-outs and daily job priorities Liaise with clients to confirm appointments and access Maintain accurate job records and service documentation Process paperwork, reports, and quotations Provide updates and support to clients and engineers About You Experience in an administrative or coordination role Background in construction, engineering, or facilities management is highly desirable Confident supporting engineers or field-based teams strong organisational and communication skills Able to work well in a busy, fast-moving environment Proficient in Microsoft Office Details Office-based role in Upminster Full UK driving licence required due to the location apply now or call Ashleigh on to find out more!
Apr 23, 2026
Full time
Service Administrator / Coordinator Upminster £31,000 - £35,000 We're working with a leading fire protection and security specialist who is looking for a Service Administrator / Coordinator to join their busy and growing team in Upminster. This is a fast-paced and varied role where you'll be at the centre of operations-supporting engineers, coordinating schedules, and ensuring service work is delivered smoothly and efficiently. The Role You'll be responsible for organising service and maintenance works, coordinating engineers, and acting as a key point of contact for clients. You'll play a vital role in keeping jobs on track and ensuring high levels of customer service. Key Responsibilities Schedule and coordinate engineers' service and maintenance visits Manage urgent call-outs and daily job priorities Liaise with clients to confirm appointments and access Maintain accurate job records and service documentation Process paperwork, reports, and quotations Provide updates and support to clients and engineers About You Experience in an administrative or coordination role Background in construction, engineering, or facilities management is highly desirable Confident supporting engineers or field-based teams strong organisational and communication skills Able to work well in a busy, fast-moving environment Proficient in Microsoft Office Details Office-based role in Upminster Full UK driving licence required due to the location apply now or call Ashleigh on to find out more!
Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do •Coordinate and manage daily clinic schedules to maximise efficiency •Book and manage customer appointments confidently and accurately •Welcome customers and act as the first point of contact in-store •Support smooth handovers from the testing room to the sales floor •Support and coordinate optometrist team members throughout the day •Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience •Balance clinical coordination and customer-facing activity in a fast-paced environment This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail. What You'll Get •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £180 •33 days holiday, with buy/sell options •Family & friends discounts plus free eye tests •Employee wellbeing support •Opportunities to make a global impact through the OneSight Foundation •Structured development and progression opportunities within Vision Express What We're Looking For •Highly organised with strong attention to detail •Confident, friendly and professional with excellent people skills •Emotionally intelligent and comfortable managing multiple priorities •Able to challenge and influence colleagues positively when needed •A calm, proactive communicator who keeps the customer at the centre of every decision Experience in optical retail or a customer-focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most. Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
Apr 23, 2026
Full time
Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do •Coordinate and manage daily clinic schedules to maximise efficiency •Book and manage customer appointments confidently and accurately •Welcome customers and act as the first point of contact in-store •Support smooth handovers from the testing room to the sales floor •Support and coordinate optometrist team members throughout the day •Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience •Balance clinical coordination and customer-facing activity in a fast-paced environment This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail. What You'll Get •Free eyewear annually with immediate eligibility •Monthly bonus potential up to £180 •33 days holiday, with buy/sell options •Family & friends discounts plus free eye tests •Employee wellbeing support •Opportunities to make a global impact through the OneSight Foundation •Structured development and progression opportunities within Vision Express What We're Looking For •Highly organised with strong attention to detail •Confident, friendly and professional with excellent people skills •Emotionally intelligent and comfortable managing multiple priorities •Able to challenge and influence colleagues positively when needed •A calm, proactive communicator who keeps the customer at the centre of every decision Experience in optical retail or a customer-focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most. Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 23, 2026
Full time
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
HR and Operations Coordinator Leeds City Centre 8am-4.30pm Fully Office-based 28,000 34 days annual leave and wellbeing and health benefits Your new role Hays are partnering with a people-focused tech business in Leeds who are looking to appoint a new HR and Operations Coordinator to their business. This is a rewarding opportunity to assist the Facilities and People & Culture teams. This full-time role is key to keeping operations running smoothly, particularly during busy periods. Responsibilities will include; Supporting internal and external events, Supporting the People team with HR administration duties like providing interview feedback and issuing onboarding documents. Organising catering for events and keeping within budget Covering Reception during busy times Work with the facilities department to schedule engineers for the site. Booking hotel and travel accommodation for Directors and new starters Scheduling training courses This position is office-based, with working hours scheduled between 08:00 and 16:30, Monday to Friday. To meet operational needs, candidates must be able to attend the workplace every weekday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 23, 2026
Full time
HR and Operations Coordinator Leeds City Centre 8am-4.30pm Fully Office-based 28,000 34 days annual leave and wellbeing and health benefits Your new role Hays are partnering with a people-focused tech business in Leeds who are looking to appoint a new HR and Operations Coordinator to their business. This is a rewarding opportunity to assist the Facilities and People & Culture teams. This full-time role is key to keeping operations running smoothly, particularly during busy periods. Responsibilities will include; Supporting internal and external events, Supporting the People team with HR administration duties like providing interview feedback and issuing onboarding documents. Organising catering for events and keeping within budget Covering Reception during busy times Work with the facilities department to schedule engineers for the site. Booking hotel and travel accommodation for Directors and new starters Scheduling training courses This position is office-based, with working hours scheduled between 08:00 and 16:30, Monday to Friday. To meet operational needs, candidates must be able to attend the workplace every weekday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Primary Responsibilities Acts as an inspiring role model across the team in the delivery of great customer service Always demonstrates positive behaviour when discussing or interacting with customers Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way Role models Taylor Wimpey's values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone Achievement of business objectives and priorities Works independently to resolve issues, tasks and complaints within the required SLA timeframe Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn't required with the customer by another person Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering Committed to continuous improvement Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers Experience, Qualifications, Technical Requirements Previous experience of working in a fast-paced Customer Service environment Strong interpersonal and relationship building skills Proven ability to work collaboratively Proven ability to work independently, prioritise work and take initiative to find solutions to problems Proven ability to remain calm, measured and resilient in challenging situations Experience of working in the housebuilding industry What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Apr 23, 2026
Full time
At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Primary Responsibilities Acts as an inspiring role model across the team in the delivery of great customer service Always demonstrates positive behaviour when discussing or interacting with customers Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way Role models Taylor Wimpey's values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone Achievement of business objectives and priorities Works independently to resolve issues, tasks and complaints within the required SLA timeframe Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn't required with the customer by another person Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering Committed to continuous improvement Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers Experience, Qualifications, Technical Requirements Previous experience of working in a fast-paced Customer Service environment Strong interpersonal and relationship building skills Proven ability to work collaboratively Proven ability to work independently, prioritise work and take initiative to find solutions to problems Proven ability to remain calm, measured and resilient in challenging situations Experience of working in the housebuilding industry What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.
Job Specification VTC Co-ordinator - Fully On-site (No hybrid working) Experience Competent in using a range of IT/Desktop systems Customer service in person and on the telephone Good communication skills Logistical, record keeping or stocktaking experience advantageous First line support experience advantageous Core tasking To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and efficient use is made in line with Navy Command direction. To provide management of the complex service (including hardware) delivered to MoD across all relevant conferencing equipment and services. Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centre. To provide out of hours technical assistance to scheduled video conferences and on-call support for urgent operational video conference requirements. Full asset management, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Physical control of demand, management, issue and return of all MOD managed portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, and sim cards on SharePoint to ensure that all custodians and locations are maintained. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and Mobile Phones for re-issue and to provide initial introductory guidance and support across all devices issued. Additional Tasking To provide face to face technical support and troubleshooting for all mobile working solutions as a first point of contact and resolve in line with policy and guidance. Additionally, to advise users advice of next steps if a problem cannot be resolved and further support is required. Provide resilience for higher level budgetary approver to ensure continued service across Navy. Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide 1st line technical support for Defence Gateway to Navy Command through a ticketing system as a first point of contact and resolve in line with policy and guidance. Additionally, to provide users advice of next steps if a problem cannot be resolved and further support is required. Role specifics Start date - ASAP Contract - Permanent. Candidate will need to be eligible to go forward for security clearance Rate - dependent on experience and interview Base Location - Whale Island, Portsmouth Contact Details Demi-Leigh Saunders Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 23, 2026
Full time
Job Specification VTC Co-ordinator - Fully On-site (No hybrid working) Experience Competent in using a range of IT/Desktop systems Customer service in person and on the telephone Good communication skills Logistical, record keeping or stocktaking experience advantageous First line support experience advantageous Core tasking To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and efficient use is made in line with Navy Command direction. To provide management of the complex service (including hardware) delivered to MoD across all relevant conferencing equipment and services. Technically set-up all VTC calls and ensure that the necessary liaison takes place between the VTC Bridging Centre. To provide out of hours technical assistance to scheduled video conferences and on-call support for urgent operational video conference requirements. Full asset management, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Physical control of demand, management, issue and return of all MOD managed portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, and sim cards on SharePoint to ensure that all custodians and locations are maintained. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and Mobile Phones for re-issue and to provide initial introductory guidance and support across all devices issued. Additional Tasking To provide face to face technical support and troubleshooting for all mobile working solutions as a first point of contact and resolve in line with policy and guidance. Additionally, to advise users advice of next steps if a problem cannot be resolved and further support is required. Provide resilience for higher level budgetary approver to ensure continued service across Navy. Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide 1st line technical support for Defence Gateway to Navy Command through a ticketing system as a first point of contact and resolve in line with policy and guidance. Additionally, to provide users advice of next steps if a problem cannot be resolved and further support is required. Role specifics Start date - ASAP Contract - Permanent. Candidate will need to be eligible to go forward for security clearance Rate - dependent on experience and interview Base Location - Whale Island, Portsmouth Contact Details Demi-Leigh Saunders Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
