Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
May 08, 2026
Full time
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Job Description Why join us Join Trouw Nutrition, Ir ielan d, part of the SHV family of companies, and play a key role in supporting the financial stability of our Belfast site. Guided by our purpose of Feeding the Future, we work every day to deliver sustainable, safe, and high quality nutrition solutions worldwide. As a Credit Controller, you will be part of a collaborative Finance team and will have a direct impact on cash flow, order release, and customer relationships. This is a hands on, operational role offering visibility, responsibility, and the opportunity to grow within a global organisation. What you'll do As Credit Controller, you will be responsible for managing accounts receivable and credit control activities, ensuring timely collection of outstanding debt and accurate financial records. You will work closely with both internal and external stakeholders to resolve queries and support smooth business operations. In this role, you will: Manage customer accounts and proactively follow up on outstanding invoices Chase overdue payments in line with agreed credit terms and internal procedures Resolve customer queries related to invoices, payments, rebates, and claims Review and manage credit limits to support order release and minimise risk Escalate overdue or high risk accounts to relevant internal stakeholders when required Allocate and reconcile incoming payments accurately Support cash management and basic cash forecasting activities Maintain accurate, traceable records of payments and collections activity Prepare regular reports on aged debt, collections status, and key metrics Build and maintain effective working relationships with customers and internal teams, including Commercial, Logistics, and Customer Services Who we're looking for We're looking for a proactive and detail oriented finance professional who is comfortable working in a structured environment while confidently communicating with customers and internal teams. You'll also need: Minimum 2 years' experience in Credit Control, Accounts Receivable, or a similar finance role Background in shared services, credit control, or finance/analyst roles Advanced Excel skills, including data manipulation and reporting Experience with Power BI is an advantage Experience with ERP systems, Infor M3 experience is a plus but not mandatory Strong communication and interpersonal skills High attention to detail and strong organisational skills Confidence, resilience, and the ability to chase debt and escalates issues appropriately Location & Practicalities Location: Belfast Work model: 100% on site Employment type: Full time, permanent Working hours: 35 hours per week, Monday to Friday What you'll receive As part of Trouw Nutrition, you'll join the wider SHV family, a global organisation known for long term vision, stability, and investment in people. You'll also receive: Pension scheme 26 days of holiday per calendar year based on full time working hours, plus 8 UK bank holidays Benenden cash plan and health cover A stable, site based role Opportunities for learning, development, and progression within a global business How and why to find out more This is an opportunity to play a meaningful role in supporting business continuity, customer relationships, and financial accuracy at site level. If you're looking for a hands on finance role with responsibility, stakeholder exposure, and room to grow, we'd love to hear from you. We aim to review applications promptly and will be in touch as soon as possible. For more information, please contact Luisa Ligabo at .
May 08, 2026
Full time
Job Description Why join us Join Trouw Nutrition, Ir ielan d, part of the SHV family of companies, and play a key role in supporting the financial stability of our Belfast site. Guided by our purpose of Feeding the Future, we work every day to deliver sustainable, safe, and high quality nutrition solutions worldwide. As a Credit Controller, you will be part of a collaborative Finance team and will have a direct impact on cash flow, order release, and customer relationships. This is a hands on, operational role offering visibility, responsibility, and the opportunity to grow within a global organisation. What you'll do As Credit Controller, you will be responsible for managing accounts receivable and credit control activities, ensuring timely collection of outstanding debt and accurate financial records. You will work closely with both internal and external stakeholders to resolve queries and support smooth business operations. In this role, you will: Manage customer accounts and proactively follow up on outstanding invoices Chase overdue payments in line with agreed credit terms and internal procedures Resolve customer queries related to invoices, payments, rebates, and claims Review and manage credit limits to support order release and minimise risk Escalate overdue or high risk accounts to relevant internal stakeholders when required Allocate and reconcile incoming payments accurately Support cash management and basic cash forecasting activities Maintain accurate, traceable records of payments and collections activity Prepare regular reports on aged debt, collections status, and key metrics Build and maintain effective working relationships with customers and internal teams, including Commercial, Logistics, and Customer Services Who we're looking for We're looking for a proactive and detail oriented finance professional who is comfortable working in a structured environment while confidently communicating with customers and internal teams. You'll also need: Minimum 2 years' experience in Credit Control, Accounts Receivable, or a similar finance role Background in shared services, credit control, or finance/analyst roles Advanced Excel skills, including data manipulation and reporting Experience with Power BI is an advantage Experience with ERP systems, Infor M3 experience is a plus but not mandatory Strong communication and interpersonal skills High attention to detail and strong organisational skills Confidence, resilience, and the ability to chase debt and escalates issues appropriately Location & Practicalities Location: Belfast Work model: 100% on site Employment type: Full time, permanent Working hours: 35 hours per week, Monday to Friday What you'll receive As part of Trouw Nutrition, you'll join the wider SHV family, a global organisation known for long term vision, stability, and investment in people. You'll also receive: Pension scheme 26 days of holiday per calendar year based on full time working hours, plus 8 UK bank holidays Benenden cash plan and health cover A stable, site based role Opportunities for learning, development, and progression within a global business How and why to find out more This is an opportunity to play a meaningful role in supporting business continuity, customer relationships, and financial accuracy at site level. If you're looking for a hands on finance role with responsibility, stakeholder exposure, and room to grow, we'd love to hear from you. We aim to review applications promptly and will be in touch as soon as possible. For more information, please contact Luisa Ligabo at .
Job Title: Bid Coordinator Location: Bristol, UK - Hybrid Working Patterns Available Compensation: £39,607 - £48,046 Role Type: Full time / Permanent Role ID: SF72723 Shape winning bids that protect the nation At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Bid Coordinator at our Bristol site, near Bristol, Bristol. A career at Babcock means contributing to something that truly matters. From naval capability to complex defence engineering, our work supports national security, protects critical infrastructure and enables frontline services. Joining our Business Growth team places you at the heart of this mission - helping to secure projects that make a real difference, today and for generations to come. The role As a Bid Coordinator, you'll play a vital role in shaping high quality, competitive bids that help Babcock grow sustainably across defence, aerospace and engineering markets. You'll support the end to end bid management process, working collaboratively with bid managers, writers, designers and technical experts to deliver compelling customer responses. This is an exciting opportunity to build your career within a FTSE 100 organisation, gaining valuable exposure to complex defence procurement, senior stakeholders and high profile programmes. You'll deepen your expertise in bid management, develop your professional capability and grow your career in a collaborative, supportive and high performing environment. Day to day, you'll have the following responsibilities: Coordinating bid activities in line with Babcock's Business Management System and Business Growth policies Managing bid schedules, kick off meetings, reviews and stakeholder workshops to ensure timely, high quality submissions Supporting multiple bids simultaneously, tracking actions, inputs and approvals across diverse teams Maintaining customer procurement portals and ensuring accurate, compliant documentation Producing bid reports and updates that inform progress, risks and decision making The role is 37 hours per week, based at our Bristol site. Hybrid working patterns are available, balancing flexibility with business and team needs. Travel to other Babcock and customer sites will be expected to support bid activity. Essential experience of the Bid Coordinator Proven experience in a Bid Coordinator role, ideally with 1-2 years' experience Experience supporting United Kingdom Ministry of Defence bids within a prime defence contractor environment Knowledge of defence procurement processes and contracting mechanisms Confidence working with multiple stakeholders across business development and technical teams Willingness and ability to travel within the United Kingdom and internationally, including occasional periods away from base location Qualifications for the Bid Coordinator Essential: Educated to A level or equivalent Desirable: Membership of the Association of Proposal Management Professionals Desirable: Bid or Proposal Foundation or Practitioner Certification Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 30/04/2026
May 07, 2026
Full time
Job Title: Bid Coordinator Location: Bristol, UK - Hybrid Working Patterns Available Compensation: £39,607 - £48,046 Role Type: Full time / Permanent Role ID: SF72723 Shape winning bids that protect the nation At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Bid Coordinator at our Bristol site, near Bristol, Bristol. A career at Babcock means contributing to something that truly matters. From naval capability to complex defence engineering, our work supports national security, protects critical infrastructure and enables frontline services. Joining our Business Growth team places you at the heart of this mission - helping to secure projects that make a real difference, today and for generations to come. The role As a Bid Coordinator, you'll play a vital role in shaping high quality, competitive bids that help Babcock grow sustainably across defence, aerospace and engineering markets. You'll support the end to end bid management process, working collaboratively with bid managers, writers, designers and technical experts to deliver compelling customer responses. This is an exciting opportunity to build your career within a FTSE 100 organisation, gaining valuable exposure to complex defence procurement, senior stakeholders and high profile programmes. You'll deepen your expertise in bid management, develop your professional capability and grow your career in a collaborative, supportive and high performing environment. Day to day, you'll have the following responsibilities: Coordinating bid activities in line with Babcock's Business Management System and Business Growth policies Managing bid schedules, kick off meetings, reviews and stakeholder workshops to ensure timely, high quality submissions Supporting multiple bids simultaneously, tracking actions, inputs and approvals across diverse teams Maintaining customer procurement portals and ensuring accurate, compliant documentation Producing bid reports and updates that inform progress, risks and decision making The role is 37 hours per week, based at our Bristol site. Hybrid working patterns are available, balancing flexibility with business and team needs. Travel to other Babcock and customer sites will be expected to support bid activity. Essential experience of the Bid Coordinator Proven experience in a Bid Coordinator role, ideally with 1-2 years' experience Experience supporting United Kingdom Ministry of Defence bids within a prime defence contractor environment Knowledge of defence procurement processes and contracting mechanisms Confidence working with multiple stakeholders across business development and technical teams Willingness and ability to travel within the United Kingdom and internationally, including occasional periods away from base location Qualifications for the Bid Coordinator Essential: Educated to A level or equivalent Desirable: Membership of the Association of Proposal Management Professionals Desirable: Bid or Proposal Foundation or Practitioner Certification Security Clearance The successful candidate must be a sole UK National who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. There is an annual Window to request this benefit. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference. Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work life balance. We call that lifetime engineering. Join us and see how far we can go, together. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 30/04/2026
Customer Care Coordinator About Us Max Energy, established in 2015, is a leading provider of insulation solutions across various sectors including newbuild housing, construction, and domestic and social housing. Our commitment to excellent service and expertise has made us a trusted partner for property professionals and landlords. Are you passionate about delivering outstanding customer service and keeping things running smoothly behind the scenes? We re looking for a proactive and detail-driven Customer Care Coordinator to join our team and play a key role in ensuring a seamless customer experience. In this role, you ll be at the heart of our customer care operations - handling enquiries, resolving issues, and supporting both customers and internal teams with efficiency and professionalism. What you ll be doing Handling customer enquiries and complaints in a professional, timely manner Providing administrative support to the Customer Care Team Accurately logging customer care data within required timeframes Coordinating with internal departments to resolve issues quickly and effectively Proactively chasing outstanding issues to ensure client SLAs are consistently met Maintaining high standards of customer care at all times Producing clear verbal and written reports on customer care performance Communicating with customers and clients via phone, email, and written correspondence Supporting other departments and depots with customer care-related queries Providing cover for the Head of Customer Care when required Adhering strictly to Health & Safety procedures Taking on additional duties as required in line with the role What we re looking for Skills Strong attention to detail and high level of accuracy Confident and professional telephone manner Good IT skills with experience using Outlook, Word, and Excel Ability to prioritise workloads and manage multiple tasks Experience Previous experience in a customer service or administrative role Knowledge of the new build or insulation industry is advantageous Personal attributes A methodical and organised approach to work Positive, team-oriented attitude Ability to follow processes while using initiative Comfortable working independently or within a small team
May 07, 2026
Full time
Customer Care Coordinator About Us Max Energy, established in 2015, is a leading provider of insulation solutions across various sectors including newbuild housing, construction, and domestic and social housing. Our commitment to excellent service and expertise has made us a trusted partner for property professionals and landlords. Are you passionate about delivering outstanding customer service and keeping things running smoothly behind the scenes? We re looking for a proactive and detail-driven Customer Care Coordinator to join our team and play a key role in ensuring a seamless customer experience. In this role, you ll be at the heart of our customer care operations - handling enquiries, resolving issues, and supporting both customers and internal teams with efficiency and professionalism. What you ll be doing Handling customer enquiries and complaints in a professional, timely manner Providing administrative support to the Customer Care Team Accurately logging customer care data within required timeframes Coordinating with internal departments to resolve issues quickly and effectively Proactively chasing outstanding issues to ensure client SLAs are consistently met Maintaining high standards of customer care at all times Producing clear verbal and written reports on customer care performance Communicating with customers and clients via phone, email, and written correspondence Supporting other departments and depots with customer care-related queries Providing cover for the Head of Customer Care when required Adhering strictly to Health & Safety procedures Taking on additional duties as required in line with the role What we re looking for Skills Strong attention to detail and high level of accuracy Confident and professional telephone manner Good IT skills with experience using Outlook, Word, and Excel Ability to prioritise workloads and manage multiple tasks Experience Previous experience in a customer service or administrative role Knowledge of the new build or insulation industry is advantageous Personal attributes A methodical and organised approach to work Positive, team-oriented attitude Ability to follow processes while using initiative Comfortable working independently or within a small team
One of the leading industrial door manufacturers has an exciting new opportunity for a Business Development Manager to join the business. They are offering an impressive salary package of 45-50k basic with a 780 monthly car allowance and additional bonus. The candidate's location will ideally be Midlands-based, as this role will cover the Midlands area. In this role, you will work closely with the UK Service Sales Manager and internal sales team to drive profitable growth of the service portfolio, aligning with company targets and objectives across your designated region. Key responsibilities of the Business Development Manager. Maintaining and renewing profitable service contracts, while supporting the Service Coordinator in delivering excellent customer outcomes. Identifying and securing new business opportunities, winning profitable service contracts from target customers within your territory. Promoting and selling the full range of service offerings to both existing and prospective clients. Conducting regular field-based sales activity, including weekly customer meetings to demonstrate value-such as cost savings, reduced downtime, and long-term contract benefits-while achieving a conversion rate of over 60% from new installations to service agreements. Accurately maintaining CRM records and collaborating closely with Key Account Managers and Service Engineers to ensure a seamless customer experience. Contributing to joint projects with colleagues and providing reliable sales forecasts to the UK Service Sales Manager. Requirements of the Business Development Manager: Proven experience in field-based sales, ideally selling service solutions (industry experience is advantageous). Strong track record in customer account management, with a focus on building and maintaining long-term relationships. Experience using Microsoft Dynamics or a similar CRM system. Full, valid UK driving licence. Confident IT user, with advanced proficiency in Microsoft Office applications. In return the successful Business Development Manager will receive Salary of 45k- 50k Additional bonus between 15-24% (dependent on performance) 780 car allowance Healthcare plan Company Sick Pay Scheme Company Pension Scheme Recognition and Well-being Scheme Discount Portal 25 Days holiday + Bank Holiday (Holiday Flex Scheme) Ongoing training and development (On-Line Learning, Management Training or enhancing skills) As an employer they empower their employees to build their career around their own aspirations and ambitions, where they support them with regular training and development. If you would like to be a part of this incredible organisation, then simply click on the link below to apply.
May 07, 2026
Full time
One of the leading industrial door manufacturers has an exciting new opportunity for a Business Development Manager to join the business. They are offering an impressive salary package of 45-50k basic with a 780 monthly car allowance and additional bonus. The candidate's location will ideally be Midlands-based, as this role will cover the Midlands area. In this role, you will work closely with the UK Service Sales Manager and internal sales team to drive profitable growth of the service portfolio, aligning with company targets and objectives across your designated region. Key responsibilities of the Business Development Manager. Maintaining and renewing profitable service contracts, while supporting the Service Coordinator in delivering excellent customer outcomes. Identifying and securing new business opportunities, winning profitable service contracts from target customers within your territory. Promoting and selling the full range of service offerings to both existing and prospective clients. Conducting regular field-based sales activity, including weekly customer meetings to demonstrate value-such as cost savings, reduced downtime, and long-term contract benefits-while achieving a conversion rate of over 60% from new installations to service agreements. Accurately maintaining CRM records and collaborating closely with Key Account Managers and Service Engineers to ensure a seamless customer experience. Contributing to joint projects with colleagues and providing reliable sales forecasts to the UK Service Sales Manager. Requirements of the Business Development Manager: Proven experience in field-based sales, ideally selling service solutions (industry experience is advantageous). Strong track record in customer account management, with a focus on building and maintaining long-term relationships. Experience using Microsoft Dynamics or a similar CRM system. Full, valid UK driving licence. Confident IT user, with advanced proficiency in Microsoft Office applications. In return the successful Business Development Manager will receive Salary of 45k- 50k Additional bonus between 15-24% (dependent on performance) 780 car allowance Healthcare plan Company Sick Pay Scheme Company Pension Scheme Recognition and Well-being Scheme Discount Portal 25 Days holiday + Bank Holiday (Holiday Flex Scheme) Ongoing training and development (On-Line Learning, Management Training or enhancing skills) As an employer they empower their employees to build their career around their own aspirations and ambitions, where they support them with regular training and development. If you would like to be a part of this incredible organisation, then simply click on the link below to apply.
Company profile: We are seeking a Homes Coordinator to support a local business in Newcastle under Lyme on a 3 month plus fixed term contract. Job Description: Following clearly laid out processes to ensure maintenance services are delivered efficiently in all homes Ensure all back-office processes are followed for all work streams to deliver a effective and efficient maintenance service for the company. To schedule internal and external activity liaising between contractors, internal delivery teams and customers to ensure that customer options and relevant literature is prepared and delivered at appropriate times to ensure that work programme targets are achieved. As and when required for complex repairs or processing asbestos requests, keeping inhouse management and job deployment systems accurate and up to date. To effective schedule activity for both grounds' maintenance and void works, processing voids through to completion and handover to the lettings team. To accurately raise work and variation orders to sub-contractor's proving purchase orders and processing payments in a timely manner. To effectively support customers who need to be re-homed during works that are being completed, keeping them at the heart of what you do and walking beside them in their journey. To develop, maintain and support an effective & efficient contract management process, utilising the correct contract management process and portal for sub-contractors for regular progress and updates. To initiate research and to monitor, maintain and interpret the results of customer surveys including the production and maintenance of records/databases, reports, and other control information as required by the Company and/or other external sources. To support our customers with initial complaints resulting from responsive, voids and grounds maintenance and communal cleaning work streams (escalating where necessary) and to provide trend analysis and provide service improvements from complaint analysis. As and when required to meetings, communicate and present the objectives of the departments to other teams, Customer Groups and focus groups including the occasional attendance of weekend/ evening meetings. To undertake any other duties as may be reasonably required of the post holder which is commensurate with the grading of the position. Candidate Requirements: Experience: Experience working in a customer focused environment Previous experience in coordinating trades people or engineers or housing repairs is essential Strong administration skills Numerate and IT literate and is able to work effectively with microsoft office applications Ability to understand and interpret data and provide reports for the management team Effective communication Self motivated, utilisation of own initiative and acts as a positive role model Ability to display a calm and patient approach when dealing with challenging customers and situations Demonstratable experience of working in property maintenance or construction co ordination environment Experience of using and updating housing and contract management systems Able to work in a team, managing multiple priorities and oragnising workload around objectives and deadlines Essential Hold a current UK driving licence This role will need a satisfactory basic DBS certificate Be flexible with working hours to meet service requirements This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Repairs Coordinator, Maintenance Coordinator, Scheduler, Labour Controller, Engineering Coordinator Hours: Monday Friday 37 hours per week Salary: £28,047 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 07, 2026
Full time
Company profile: We are seeking a Homes Coordinator to support a local business in Newcastle under Lyme on a 3 month plus fixed term contract. Job Description: Following clearly laid out processes to ensure maintenance services are delivered efficiently in all homes Ensure all back-office processes are followed for all work streams to deliver a effective and efficient maintenance service for the company. To schedule internal and external activity liaising between contractors, internal delivery teams and customers to ensure that customer options and relevant literature is prepared and delivered at appropriate times to ensure that work programme targets are achieved. As and when required for complex repairs or processing asbestos requests, keeping inhouse management and job deployment systems accurate and up to date. To effective schedule activity for both grounds' maintenance and void works, processing voids through to completion and handover to the lettings team. To accurately raise work and variation orders to sub-contractor's proving purchase orders and processing payments in a timely manner. To effectively support customers who need to be re-homed during works that are being completed, keeping them at the heart of what you do and walking beside them in their journey. To develop, maintain and support an effective & efficient contract management process, utilising the correct contract management process and portal for sub-contractors for regular progress and updates. To initiate research and to monitor, maintain and interpret the results of customer surveys including the production and maintenance of records/databases, reports, and other control information as required by the Company and/or other external sources. To support our customers with initial complaints resulting from responsive, voids and grounds maintenance and communal cleaning work streams (escalating where necessary) and to provide trend analysis and provide service improvements from complaint analysis. As and when required to meetings, communicate and present the objectives of the departments to other teams, Customer Groups and focus groups including the occasional attendance of weekend/ evening meetings. To undertake any other duties as may be reasonably required of the post holder which is commensurate with the grading of the position. Candidate Requirements: Experience: Experience working in a customer focused environment Previous experience in coordinating trades people or engineers or housing repairs is essential Strong administration skills Numerate and IT literate and is able to work effectively with microsoft office applications Ability to understand and interpret data and provide reports for the management team Effective communication Self motivated, utilisation of own initiative and acts as a positive role model Ability to display a calm and patient approach when dealing with challenging customers and situations Demonstratable experience of working in property maintenance or construction co ordination environment Experience of using and updating housing and contract management systems Able to work in a team, managing multiple priorities and oragnising workload around objectives and deadlines Essential Hold a current UK driving licence This role will need a satisfactory basic DBS certificate Be flexible with working hours to meet service requirements This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Repairs Coordinator, Maintenance Coordinator, Scheduler, Labour Controller, Engineering Coordinator Hours: Monday Friday 37 hours per week Salary: £28,047 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain Coordinator based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose The Supply Chain Coordinator is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Facilities Management training or qualifications desirable. Minimum of 3 years experience in FM, helpdesk, or operational support roles. Strong IT skills with a willingness to develop further.
May 07, 2026
Full time
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Supply Chain Coordinator based predominantly around the North West/Manchester area The role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely, and to the highest standard, consistently aiming to exceed customer expectations. Job Purpose The Supply Chain Coordinator is a hands-on, operational role focused on coordinating the subcontractor, agency, supplier, and fleet activities. The role supports day-to-day delivery by ensuring the right resources, vehicles, and suppliers are in place to meet operational demand. Working closely with Regional Operations Managers (ROMs), National Planning, Finance, and SHEQ, the coordinator ensures smooth information flow, compliance, cost control, and service continuity across the supply chain and fleet. This role is delivery-focused and supportive in nature, concentrating on coordination, communication, and problem-solving rather than strategic ownership. Required Skills & Experience Experience in a facilities management, helpdesk, or operational coordination role. Experience working with subcontractors, agencies, or suppliers in an operational environment. Strong coordination and organisational skills with the ability to manage multiple priorities. Confident communicator with the ability to build effective working relationships. Ability to follow structured processes and resolve issues quickly. Strong attention to detail, particularly around compliance, records, and approvals. Customer-focused with a proactive and flexible approach. Competent in Microsoft Office (Outlook, Word, Excel) and operational systems (CAFM / Job Watch desirable). Comfortable working varied hours, including nights or weekends if required. Education / Qualifications: Excellent written and verbal communication in English. Facilities Management training or qualifications desirable. Minimum of 3 years experience in FM, helpdesk, or operational support roles. Strong IT skills with a willingness to develop further.
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 07, 2026
Full time
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
NT Engineering & Manufacturing
Dumbarton, Dunbartonshire
Planning & Logistics Coordinator 1 Year FTC Dumbarton - Full Time On Site We're recruiting on behalf of a well-established manufacturing business based in Dumbarton for a Planning & Logistics Administrator to join their operations team on a 1 year fixed term contract. This is a busy, detail-driven role sitting at the heart of the despatch and logistics function. You'll be responsible for ensuring all customer despatches are planned, processed and fully HMRC compliant, while keeping customers informed and satisfied throughout. It's a role where precision genuinely matters and where no two days are exactly the same. What the role involves: Processing and planning customer despatches and orders Ensuring full compliance with HMRC requirements including SEED, WOWGR and MGN regulations. You'll manage daily compliance checks, liaise with the warehouse team on the day of despatch, and co-ordinate between customers, suppliers and internal teams including production and accounts. Reporting weekly and monthly stock data to key stakeholders is also a key part of the role, as is ensuring customer charges are accurately recorded and raised. What we're looking for: You'll bring solid administration and customer service experience, ideally from a logistics, supply chain or regulated manufacturing environment. Familiarity with HMRC excise compliance (SEED/WOWGR/MGN) would be a real advantage, though strong attention to detail and a willingness to learn are equally important. You'll be confident using Excel and other Microsoft packages, a clear communicator, and someone who stays calm and organised under pressure. In summary, the right person will be: A detail-focused, proactive administrator who takes ownership of their work, communicates well at all levels and can juggle multiple priorities without dropping the ball.
May 07, 2026
Full time
Planning & Logistics Coordinator 1 Year FTC Dumbarton - Full Time On Site We're recruiting on behalf of a well-established manufacturing business based in Dumbarton for a Planning & Logistics Administrator to join their operations team on a 1 year fixed term contract. This is a busy, detail-driven role sitting at the heart of the despatch and logistics function. You'll be responsible for ensuring all customer despatches are planned, processed and fully HMRC compliant, while keeping customers informed and satisfied throughout. It's a role where precision genuinely matters and where no two days are exactly the same. What the role involves: Processing and planning customer despatches and orders Ensuring full compliance with HMRC requirements including SEED, WOWGR and MGN regulations. You'll manage daily compliance checks, liaise with the warehouse team on the day of despatch, and co-ordinate between customers, suppliers and internal teams including production and accounts. Reporting weekly and monthly stock data to key stakeholders is also a key part of the role, as is ensuring customer charges are accurately recorded and raised. What we're looking for: You'll bring solid administration and customer service experience, ideally from a logistics, supply chain or regulated manufacturing environment. Familiarity with HMRC excise compliance (SEED/WOWGR/MGN) would be a real advantage, though strong attention to detail and a willingness to learn are equally important. You'll be confident using Excel and other Microsoft packages, a clear communicator, and someone who stays calm and organised under pressure. In summary, the right person will be: A detail-focused, proactive administrator who takes ownership of their work, communicates well at all levels and can juggle multiple priorities without dropping the ball.
Patient Coordinator Permanent, Full Time 8am - 5pm/9am - 6pm Monday - Friday and occasionally weekend work City of London - Fully Office Based Healthcare Are you passionate about customer service, and excited to take a step into the healthcare space? This is an exciting opportunity to join a leading healthcare brand, based in the heart of the City of London. Join a supportive team of coordinators, where you will provide exceptional support between patients and healthcare professionals. Our client offers exceptional career progression and training in this role, and is a great stepping stone for your first role in the City! What You'll Do: As a Patient Coordinator, you will be the vital link between patients and the healthcare team Welcoming and supporting patients with queries in person, via phone and email. Coordinating appointments and managing busy patient schedules. Answering queries and providing information about the services. Maintaining accurate patient records and managing administrative tasks. Contacting perspective patients, who have enquired about the services. Why You'll Love Working Here: Supportive Environment: Join a team that values collaboration and compassion. Growth Opportunities: We invest in your professional development and training. Impactful Work: Make a difference in the lives of our patients every day What we are looking for: Customer service experience is necessary. Excellent communication and interpersonal skills, with a warm and friendly demeanour. Strong organisational skills and attention to detail. A positive working attitude and a passion for helping others. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Full time
Patient Coordinator Permanent, Full Time 8am - 5pm/9am - 6pm Monday - Friday and occasionally weekend work City of London - Fully Office Based Healthcare Are you passionate about customer service, and excited to take a step into the healthcare space? This is an exciting opportunity to join a leading healthcare brand, based in the heart of the City of London. Join a supportive team of coordinators, where you will provide exceptional support between patients and healthcare professionals. Our client offers exceptional career progression and training in this role, and is a great stepping stone for your first role in the City! What You'll Do: As a Patient Coordinator, you will be the vital link between patients and the healthcare team Welcoming and supporting patients with queries in person, via phone and email. Coordinating appointments and managing busy patient schedules. Answering queries and providing information about the services. Maintaining accurate patient records and managing administrative tasks. Contacting perspective patients, who have enquired about the services. Why You'll Love Working Here: Supportive Environment: Join a team that values collaboration and compassion. Growth Opportunities: We invest in your professional development and training. Impactful Work: Make a difference in the lives of our patients every day What we are looking for: Customer service experience is necessary. Excellent communication and interpersonal skills, with a warm and friendly demeanour. Strong organisational skills and attention to detail. A positive working attitude and a passion for helping others. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Support daily retail operations and help store teams with admin tasks. Keep records of stock, sales, and supplier orders. Help with purchasing, processing invoices, and handling payments. Prepare simple reports and update customer or sales data. Assist with promotions, customer communication, and store campaigns. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
May 07, 2026
Full time
Support daily retail operations and help store teams with admin tasks. Keep records of stock, sales, and supplier orders. Help with purchasing, processing invoices, and handling payments. Prepare simple reports and update customer or sales data. Assist with promotions, customer communication, and store campaigns. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
JOB: Export Logistics Co-Ordinator LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm (37.5 hours per week) My client is seeking a permanent Export Logistics Co-Ordinator. This is a fantastic opportunity for someone who enjoys a varied workload, international communications and the satisfaction of seeing shipments delivered successfully to global markets. Are you an organised, detail-focused Export Logistics Co-Ordinator? Would you like to play a central part in ensuring the smooth, compliant and timely movement of products to distributors and partners across the Globe? If so, you will be collaborating with Manufacturing; Pack Assembly; Finance; Regulatory Affairs; QSHE, Purchasing; and the Distributor Support Team. You will also be working with freight agents and official bodies such as Chambers of Commerce; International Trade Advisors; Border Force and Inspection Companies. This exciting and varied role, based in the beautiful spa town of Harrogate, offers great long-term career prospects and on-going training. So, what are the key responsibilities? Prepare and validate export documentation, invoices, CDS declarations, Dangerous Goods Notes, and certified documents. Coordinate FCA/DAP shipments, container bookings, and airfreight with freight forwarders. Ensure compliance with customs, payment terms, and customer-specific requirements. Provide proof-of-export paperwork to support VAT compliance. Manage export-related email traffic and support urgent orders. Process Letters of Credit and Documentary Collections. Maintain system data (Sage X3, GTA, SharePoint) and archive sales order documentation. Setting up new customers, updating product codes and price lists in Sage. Processing new orders and amendments through the Distributor Portal and Sage. Do I have the right skills? Essential Strong attention to detail with excellent accuracy, record-keeping and documentation skills. An understanding of export documentation, international shipping, customs procedures or similar roles. Ability to work independently while collaborating effectively with cross-functional teams. Excellent communication skills and confidence liaising with freight agents, customers, and internal stakeholders. Strong customer service focus with the ability to interpret and respond promptly to distributor email requirements. Good written and verbal English language skills. IT literate, with working knowledge of Microsoft Office (particularly Excel and Outlook) and document management systems such as SharePoint. Ability to manage multiple shipments and priorities in a fast-paced environment while meeting strict deadlines. Desirable Proficiency with ERP systems such as Sage X3 (or similar) An understanding of dangerous goods and associated software (e.g. eGTA) Experience completing CDS export declarations. Familiarity with Letters of Credit and Documentary Collections, including preparation of compliant bank documentation. Experience processing Certificates of Origin through a Chamber of Commerce. Previous experience resolving customs queries or shipment holds with Border Force or customs authorities. As part of an established and supportive Export Logistics team, you will be working in a collaborative environment and you will develop a strong knowledge of international trade and logistics. There are opportunities to learn, grow and contribute to continuous improvement. The highly competitive package includes: Company Pension Plan Private Healthcare Life Assurance Permanent Health Insurance 23 days annual leave plus statutory holidays Cycle to Work scheme Employee Assistance Programme Benefit Hub If you believe that this job "has your name on it", then please let me have your CV as soon as possible. My client is keen to make an appointment in the near future.
May 07, 2026
Full time
JOB: Export Logistics Co-Ordinator LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm (37.5 hours per week) My client is seeking a permanent Export Logistics Co-Ordinator. This is a fantastic opportunity for someone who enjoys a varied workload, international communications and the satisfaction of seeing shipments delivered successfully to global markets. Are you an organised, detail-focused Export Logistics Co-Ordinator? Would you like to play a central part in ensuring the smooth, compliant and timely movement of products to distributors and partners across the Globe? If so, you will be collaborating with Manufacturing; Pack Assembly; Finance; Regulatory Affairs; QSHE, Purchasing; and the Distributor Support Team. You will also be working with freight agents and official bodies such as Chambers of Commerce; International Trade Advisors; Border Force and Inspection Companies. This exciting and varied role, based in the beautiful spa town of Harrogate, offers great long-term career prospects and on-going training. So, what are the key responsibilities? Prepare and validate export documentation, invoices, CDS declarations, Dangerous Goods Notes, and certified documents. Coordinate FCA/DAP shipments, container bookings, and airfreight with freight forwarders. Ensure compliance with customs, payment terms, and customer-specific requirements. Provide proof-of-export paperwork to support VAT compliance. Manage export-related email traffic and support urgent orders. Process Letters of Credit and Documentary Collections. Maintain system data (Sage X3, GTA, SharePoint) and archive sales order documentation. Setting up new customers, updating product codes and price lists in Sage. Processing new orders and amendments through the Distributor Portal and Sage. Do I have the right skills? Essential Strong attention to detail with excellent accuracy, record-keeping and documentation skills. An understanding of export documentation, international shipping, customs procedures or similar roles. Ability to work independently while collaborating effectively with cross-functional teams. Excellent communication skills and confidence liaising with freight agents, customers, and internal stakeholders. Strong customer service focus with the ability to interpret and respond promptly to distributor email requirements. Good written and verbal English language skills. IT literate, with working knowledge of Microsoft Office (particularly Excel and Outlook) and document management systems such as SharePoint. Ability to manage multiple shipments and priorities in a fast-paced environment while meeting strict deadlines. Desirable Proficiency with ERP systems such as Sage X3 (or similar) An understanding of dangerous goods and associated software (e.g. eGTA) Experience completing CDS export declarations. Familiarity with Letters of Credit and Documentary Collections, including preparation of compliant bank documentation. Experience processing Certificates of Origin through a Chamber of Commerce. Previous experience resolving customs queries or shipment holds with Border Force or customs authorities. As part of an established and supportive Export Logistics team, you will be working in a collaborative environment and you will develop a strong knowledge of international trade and logistics. There are opportunities to learn, grow and contribute to continuous improvement. The highly competitive package includes: Company Pension Plan Private Healthcare Life Assurance Permanent Health Insurance 23 days annual leave plus statutory holidays Cycle to Work scheme Employee Assistance Programme Benefit Hub If you believe that this job "has your name on it", then please let me have your CV as soon as possible. My client is keen to make an appointment in the near future.
Marketing Coordinator The Role: Reporting to the Senior Marketing Executive, the Marketing Coordinator is responsible for a variety of tasks including, but not limited to; copywriting, graphic design, social media management, administrational duties and generally assisting the marketing team. Training will be offered in all areas of marketing. Key Responsibilities: Copywriting The Marketing Coordinator will have a strong level of English/creative writing skills in order to write copy for internal and external communications. Assist in the creation of marketing literature including case studies and promotional material. A strong eye for detail to help with proofing before signing off with things such as literature, social media posts, communications and PR. Creative Tasks Support the Marketing team with elements of graphic design that will be utilised on internal and external media by using Adobe Creative Suite. Support with elements of photography and videography. Assist with video editing projects and tasks. Create PowerPoint presentations to support the overall business with winning work and sharing information. Social Media Management Management of social media channels including content creation and reporting. Support with producing a social media campaign plan for the year ahead. Reply to social media messages or comments. Assist the Marketing Team Support with corporate events including corporate social responsibility work. Assist the Marketing team with daily support. Carry out administration tasks for the team. Support with the development of a new B2B website. Key measures & targets: Proofing of work and writing copy Complete tasks on or before deadlines Provide consistent content for social media posts Key relationships: Marketing Team Sales Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Great eye for detail Strong level of English/creative writing Strong team working abilities Good reliability and integrity Flexibility and willingness to adapt to different tasks and projects Desirable Adobe Creative Suite knowledge Some experience of working in similar industries Knowledge of digital marketing (SEO, PPC, social media marketing etc.) Qualifications in English/creative writing or similar Qualifications in business, marketing, IT or similar About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
May 07, 2026
Full time
Marketing Coordinator The Role: Reporting to the Senior Marketing Executive, the Marketing Coordinator is responsible for a variety of tasks including, but not limited to; copywriting, graphic design, social media management, administrational duties and generally assisting the marketing team. Training will be offered in all areas of marketing. Key Responsibilities: Copywriting The Marketing Coordinator will have a strong level of English/creative writing skills in order to write copy for internal and external communications. Assist in the creation of marketing literature including case studies and promotional material. A strong eye for detail to help with proofing before signing off with things such as literature, social media posts, communications and PR. Creative Tasks Support the Marketing team with elements of graphic design that will be utilised on internal and external media by using Adobe Creative Suite. Support with elements of photography and videography. Assist with video editing projects and tasks. Create PowerPoint presentations to support the overall business with winning work and sharing information. Social Media Management Management of social media channels including content creation and reporting. Support with producing a social media campaign plan for the year ahead. Reply to social media messages or comments. Assist the Marketing Team Support with corporate events including corporate social responsibility work. Assist the Marketing team with daily support. Carry out administration tasks for the team. Support with the development of a new B2B website. Key measures & targets: Proofing of work and writing copy Complete tasks on or before deadlines Provide consistent content for social media posts Key relationships: Marketing Team Sales Team Person Specification: The successful candidate is likely to meet all of the following criteria: Essential Great eye for detail Strong level of English/creative writing Strong team working abilities Good reliability and integrity Flexibility and willingness to adapt to different tasks and projects Desirable Adobe Creative Suite knowledge Some experience of working in similar industries Knowledge of digital marketing (SEO, PPC, social media marketing etc.) Qualifications in English/creative writing or similar Qualifications in business, marketing, IT or similar About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Boll , Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dr ger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to (url removed)
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Senior Workplace Experience Coordinator to join our team in Belfast on a permanent basis. About the Role: As a CBRE Workplace Experience Senior Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. Make a memorable first impression by answering the telephone in a professional manner. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. Escalate inquiries or complaints from employees, guests, and co-workers. Provide support for the team as directed including office supply management, meeting coordination, and equipment care. Create customized client materials that follow brand guidelines. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval. Evaluate and select solutions from established options. Impact team through the quality of the services or information provided. Follow standardized procedures and practices and receives regular but moderate supervision and guidance. What You'll Need: Diploma or 2-3 years of job-related experience. An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required. Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval. Ability to explain detailed and complicated information within the team in a clear and concise manner. Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with a robust inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 07, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Senior Workplace Experience Coordinator to join our team in Belfast on a permanent basis. About the Role: As a CBRE Workplace Experience Senior Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location. Make a memorable first impression by answering the telephone in a professional manner. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed. Escalate inquiries or complaints from employees, guests, and co-workers. Provide support for the team as directed including office supply management, meeting coordination, and equipment care. Create customized client materials that follow brand guidelines. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval. Evaluate and select solutions from established options. Impact team through the quality of the services or information provided. Follow standardized procedures and practices and receives regular but moderate supervision and guidance. What You'll Need: Diploma or 2-3 years of job-related experience. An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required. Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval. Ability to explain detailed and complicated information within the team in a clear and concise manner. Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with a robust inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Michael Page Property and Construction
Durham, County Durham
An exciting opportunity for an experienced Retrofit Coordinator to lead PAS 2035-compliant retrofit delivery across high-profile domestic housing programmes in the North East , based from Durham. This role offers a blend of technical leadership, compliance ownership, and strategic influence within a large, well-resourced sustainability team. Client Details Our client is a market-leading, multinational energy and technical services organisation , delivering complex housing retrofit, energy efficiency, and decarbonisation programmes across the UK. With a strong presence in the North East , they operate at scale across SHDF, ECO, LAD, and other government-funded frameworks , combining technical excellence with long-term investment in people, training, and innovation. Description Lead end-to-end PAS 2035 delivery , from assessment through design, installation, handover, and monitoring Act as the primary technical authority for retrofit coordination and energy modelling Manage retrofit surveying activity across the North East , ensuring high standards of quality, accuracy, and compliance Produce, review, and validate RdSAP and full SAP models aligned with scheme criteria Manage TrustMark lodgements in line with programme delivery and funding requirements Work closely with operational, design, and delivery teams to ensure technically robust retrofit solutions Coordinate and manage external retrofit assessors and survey partners Implement and oversee audit processes for internal and external surveyors Drive an excellent customer and resident experience throughout the retrofit assessment process Support bid and tender submissions with strong technical and compliance input Share technical guidance, best practice, and industry updates across the wider business Profile A successful Retrofit Coordinator should have: Relevant qualifications in construction, engineering, or a related field. Experience in project management within the construction or property industry. Strong knowledge of retrofit standards and energy efficiency practices. Excellent organisational and problem-solving skills. Ability to communicate effectively with stakeholders at all levels. Proficiency in using project management tools and software. A proactive approach to identifying and resolving issues. Job Offer Competitive salary plus an excellent, flexible benefits package 25 days annual leave + public holidays Life assurance (2 annual salary) Structured learning, development, and professional qualification support Clear progression into senior technical, retrofit, or sustainability leadership roles Employee discount schemes for major retailers and brands Gym membership discounts and cycle-to-work scheme Holiday purchase options
May 07, 2026
Full time
An exciting opportunity for an experienced Retrofit Coordinator to lead PAS 2035-compliant retrofit delivery across high-profile domestic housing programmes in the North East , based from Durham. This role offers a blend of technical leadership, compliance ownership, and strategic influence within a large, well-resourced sustainability team. Client Details Our client is a market-leading, multinational energy and technical services organisation , delivering complex housing retrofit, energy efficiency, and decarbonisation programmes across the UK. With a strong presence in the North East , they operate at scale across SHDF, ECO, LAD, and other government-funded frameworks , combining technical excellence with long-term investment in people, training, and innovation. Description Lead end-to-end PAS 2035 delivery , from assessment through design, installation, handover, and monitoring Act as the primary technical authority for retrofit coordination and energy modelling Manage retrofit surveying activity across the North East , ensuring high standards of quality, accuracy, and compliance Produce, review, and validate RdSAP and full SAP models aligned with scheme criteria Manage TrustMark lodgements in line with programme delivery and funding requirements Work closely with operational, design, and delivery teams to ensure technically robust retrofit solutions Coordinate and manage external retrofit assessors and survey partners Implement and oversee audit processes for internal and external surveyors Drive an excellent customer and resident experience throughout the retrofit assessment process Support bid and tender submissions with strong technical and compliance input Share technical guidance, best practice, and industry updates across the wider business Profile A successful Retrofit Coordinator should have: Relevant qualifications in construction, engineering, or a related field. Experience in project management within the construction or property industry. Strong knowledge of retrofit standards and energy efficiency practices. Excellent organisational and problem-solving skills. Ability to communicate effectively with stakeholders at all levels. Proficiency in using project management tools and software. A proactive approach to identifying and resolving issues. Job Offer Competitive salary plus an excellent, flexible benefits package 25 days annual leave + public holidays Life assurance (2 annual salary) Structured learning, development, and professional qualification support Clear progression into senior technical, retrofit, or sustainability leadership roles Employee discount schemes for major retailers and brands Gym membership discounts and cycle-to-work scheme Holiday purchase options
Manufacturing Production Manager A fantastic opportunity for a Manufacturing Production Manager to oversee manufacturing operations, production planning and workflow management within a busy factory environment. Ideal for someone with strong leadership, quality control and continuous improvement experience. If you've also worked in the following roles, we'd also like to hear from you: Factory Manager, Manufacturing Manager, Production Operations Manager, Joinery Supervisor, Joinery Manager, Joinery Manufacturing Production Supervisor, Operations Supervisor, Manufacturing Operations Manager, Workshop Manager SALARY: £38,000 - £45,000 per annum (depending on experience) + Benefits LOCATION: Corby, Northamptonshire, East Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 7am - 4pm, Fridays 7am - 1pm JOB OVERVIEW We have a fantastic new job opportunity for a Manufacturing Production Manager to support the Factory Manager in delivering efficient, high-quality manufacturing operations. As a Manufacturing Production Manager you will take ownership of day-to-day production activities, ensuring production schedules, workflow and output targets are consistently achieved across all departments. The Manufacturing Production Manager will work closely with coordinators, logistics and contracts teams to maintain operational excellence, drive continuous improvement and ensure customer deadlines are met. This role requires strong leadership, production planning expertise and a proactive approach to problem-solving within a fast-paced manufacturing environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Manufacturing Production Manager include: Production Planning and Scheduling: Develop and manage daily and weekly production schedules aligned to capacity and customer orders Operational Oversight: Take ownership of all factory departments ensuring efficient workflow and output Performance Management: Support and hold Department Coordinators accountable for delivery against production plans Workflow Coordination: Ensure all Works Orders move efficiently through each stage of production Issue Resolution: Identify bottlenecks, delays and inefficiencies and implement corrective actions Cross-Department Collaboration: Liaise with logistics and contracts teams to meet delivery deadlines Quality Assurance: Maintain high standards of quality control and ensure compliance with specifications Continuous Improvement: Drive a culture of zero waste, reducing reworks and improving processes KPI Reporting: Monitor and report on production performance and key metrics Leadership Cover: Act as deputy to the Factory Manager when required CANDIDATE REQUIREMENTS Proven experience in a senior production or operations management role within manufacturing Strong knowledge of production planning, scheduling and Works Order systems Ability to read and interpret technical drawings and specifications Excellent organisational and problem-solving skills with the ability to manage multiple priorities Strong leadership and communication skills with experience motivating teams Experience driving continuous improvement and operational efficiency Knowledge of quality standards and compliance processes (e.g. ISO procedures) Understanding of health and safety regulations within a factory environment Ability to analyse performance data and implement improvements Experience coaching and developing team members Must have joinery qualification (Level 2 or Level 3 NVQ in Carpentry & Joinery or City & Guilds Covering Bench Joinery, Workshop) or equivalent qualification Must have knowledge covering external joinery, fire doorsets, panels and cabinets DESIRABLE Lean Six Sigma certified highly desirable HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14602 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Corby, Northamptonshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 07, 2026
Full time
Manufacturing Production Manager A fantastic opportunity for a Manufacturing Production Manager to oversee manufacturing operations, production planning and workflow management within a busy factory environment. Ideal for someone with strong leadership, quality control and continuous improvement experience. If you've also worked in the following roles, we'd also like to hear from you: Factory Manager, Manufacturing Manager, Production Operations Manager, Joinery Supervisor, Joinery Manager, Joinery Manufacturing Production Supervisor, Operations Supervisor, Manufacturing Operations Manager, Workshop Manager SALARY: £38,000 - £45,000 per annum (depending on experience) + Benefits LOCATION: Corby, Northamptonshire, East Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 7am - 4pm, Fridays 7am - 1pm JOB OVERVIEW We have a fantastic new job opportunity for a Manufacturing Production Manager to support the Factory Manager in delivering efficient, high-quality manufacturing operations. As a Manufacturing Production Manager you will take ownership of day-to-day production activities, ensuring production schedules, workflow and output targets are consistently achieved across all departments. The Manufacturing Production Manager will work closely with coordinators, logistics and contracts teams to maintain operational excellence, drive continuous improvement and ensure customer deadlines are met. This role requires strong leadership, production planning expertise and a proactive approach to problem-solving within a fast-paced manufacturing environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Manufacturing Production Manager include: Production Planning and Scheduling: Develop and manage daily and weekly production schedules aligned to capacity and customer orders Operational Oversight: Take ownership of all factory departments ensuring efficient workflow and output Performance Management: Support and hold Department Coordinators accountable for delivery against production plans Workflow Coordination: Ensure all Works Orders move efficiently through each stage of production Issue Resolution: Identify bottlenecks, delays and inefficiencies and implement corrective actions Cross-Department Collaboration: Liaise with logistics and contracts teams to meet delivery deadlines Quality Assurance: Maintain high standards of quality control and ensure compliance with specifications Continuous Improvement: Drive a culture of zero waste, reducing reworks and improving processes KPI Reporting: Monitor and report on production performance and key metrics Leadership Cover: Act as deputy to the Factory Manager when required CANDIDATE REQUIREMENTS Proven experience in a senior production or operations management role within manufacturing Strong knowledge of production planning, scheduling and Works Order systems Ability to read and interpret technical drawings and specifications Excellent organisational and problem-solving skills with the ability to manage multiple priorities Strong leadership and communication skills with experience motivating teams Experience driving continuous improvement and operational efficiency Knowledge of quality standards and compliance processes (e.g. ISO procedures) Understanding of health and safety regulations within a factory environment Ability to analyse performance data and implement improvements Experience coaching and developing team members Must have joinery qualification (Level 2 or Level 3 NVQ in Carpentry & Joinery or City & Guilds Covering Bench Joinery, Workshop) or equivalent qualification Must have knowledge covering external joinery, fire doorsets, panels and cabinets DESIRABLE Lean Six Sigma certified highly desirable HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14602 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Corby, Northamptonshire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
We are looking for a Technical Coordinator to join our Wastewater Operations Team working across the Thames Valley North area, based at Oxford Sewage Treatment Works, working as part of a close and supportive Field Operations team. What you'll be doing as a Technical Coordinator (Mechanical/Electrical) You'll play a key role in coordinating complex maintenance activities, working closely with both our in-house teams and external contractors. You'll also help ensure we meet all our legal statutory maintenance obligations. These will include items such as lifting equipment, pressure vessels and generators. Ensuring our sites meet the KPI for plant availability across the estate, driving improvement and striving for best practice. You will be the technical mentor for the maintenance team, including apprentices. All this needs to be done whilst ensuring we deliver a high standard of service within budget. You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through a safe system of work approval, reviewing RAMS, permitting and site audits. Base Location: Oxford STW - OX4 4YU, but you will be required to travel to the various sites around the Thames Valley North area. Working Pattern : 36 hours, Monday-Friday, 7:30 - 15:36. Requirements for the role: Valid UK driving license. What you should bring to the role The essential criteria to help you succeed in this role are: Relevant experience working within Water or Wastewater treatment or comparable industry, preferably experience as a Mechanical and Electrical technician or ICA technician. Time served as an apprentice and a relevant technical qualification. Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous in documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry. A clean driving licence is essential as the role involves travelling. What's in it for you? Offering a salary from £47,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Annual Leave: 26 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 07, 2026
Full time
We are looking for a Technical Coordinator to join our Wastewater Operations Team working across the Thames Valley North area, based at Oxford Sewage Treatment Works, working as part of a close and supportive Field Operations team. What you'll be doing as a Technical Coordinator (Mechanical/Electrical) You'll play a key role in coordinating complex maintenance activities, working closely with both our in-house teams and external contractors. You'll also help ensure we meet all our legal statutory maintenance obligations. These will include items such as lifting equipment, pressure vessels and generators. Ensuring our sites meet the KPI for plant availability across the estate, driving improvement and striving for best practice. You will be the technical mentor for the maintenance team, including apprentices. All this needs to be done whilst ensuring we deliver a high standard of service within budget. You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through a safe system of work approval, reviewing RAMS, permitting and site audits. Base Location: Oxford STW - OX4 4YU, but you will be required to travel to the various sites around the Thames Valley North area. Working Pattern : 36 hours, Monday-Friday, 7:30 - 15:36. Requirements for the role: Valid UK driving license. What you should bring to the role The essential criteria to help you succeed in this role are: Relevant experience working within Water or Wastewater treatment or comparable industry, preferably experience as a Mechanical and Electrical technician or ICA technician. Time served as an apprentice and a relevant technical qualification. Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous in documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry. A clean driving licence is essential as the role involves travelling. What's in it for you? Offering a salary from £47,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution Annual Leave: 26 days holiday per year, increasing to 28 with the length of service (plus bank holidays) Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Service and Maintenance Coordinator Location: Northwich Working schedule: Monday to Friday, 8am - 5pm Rate of pay: 13.50ph Contract type: Temporary for up to 3 months Adecco are looking for an organised and customer-focused Service & Maintenance Coordinator to join our client's team in Northwich on a temporary basis. This role is key to ensuring customers receive timely service and repairs, while supporting engineers with accurate documentation and quotations. Key Responsibilities Plan and schedule service and maintenance visits for customers Act as the main point of contact for customers regarding visit dates, progress, and updates Process and manage engineer documentation, ensuring accuracy and compliance Provide repair quotations where required Coordinate repairs, parts, and follow-up work efficiently Maintain accurate records within internal systems and CRM Work closely with engineering and service teams to ensure smooth operations Skills & Experience Previous experience in service coordination, maintenance planning, or administration including quoting/pricing repairs and sales (desirable) Confident user in Office 365 with at least beginner experience in Microsoft Excel Experience using a CRM, possessing strong data entry skills Strong organisational and time-management skills Confident communicating with customers and internal teams Ability to work to own initiative and confidence in decision making Good attention to detail and problem-solving ability If this role is of interest to you, please apply with your most up to date CV! Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Seasonal
Service and Maintenance Coordinator Location: Northwich Working schedule: Monday to Friday, 8am - 5pm Rate of pay: 13.50ph Contract type: Temporary for up to 3 months Adecco are looking for an organised and customer-focused Service & Maintenance Coordinator to join our client's team in Northwich on a temporary basis. This role is key to ensuring customers receive timely service and repairs, while supporting engineers with accurate documentation and quotations. Key Responsibilities Plan and schedule service and maintenance visits for customers Act as the main point of contact for customers regarding visit dates, progress, and updates Process and manage engineer documentation, ensuring accuracy and compliance Provide repair quotations where required Coordinate repairs, parts, and follow-up work efficiently Maintain accurate records within internal systems and CRM Work closely with engineering and service teams to ensure smooth operations Skills & Experience Previous experience in service coordination, maintenance planning, or administration including quoting/pricing repairs and sales (desirable) Confident user in Office 365 with at least beginner experience in Microsoft Excel Experience using a CRM, possessing strong data entry skills Strong organisational and time-management skills Confident communicating with customers and internal teams Ability to work to own initiative and confidence in decision making Good attention to detail and problem-solving ability If this role is of interest to you, please apply with your most up to date CV! Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 07, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
The Integrated Procedures Unit (IPU) has an exciting opportunity for an organised, experienced and motivated administration coordinator to become the admin team leader on IPU/DOSA. The IPU delivers a comprehensive range of day case procedures to oncology patients. Our services include the procedures team, endoscopy, interventional radiology, local anaesthetic operating theatre, Day of Surgery Admissions unit (DOSA), recovery bays, dressings clinic and an outpatient clinic. This role is for 37.5 hours per week, Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service. Responsibilities Provide efficient coordination of work activity and schedules within the IPU reception, procedure team and interventional radiology team to maximise departmental efficiencies. Act as a role model to the admin team, motivating the team to perform at the highest standard. Support with the recruitment and induction of new members of staff. Produce the weekly admin staff rota ensuring all admin services within IPU are covered. Ensure full compliance of the admin team with ESR training and appraisal processes. Provide the IPU Core Team and in-patient wards with relevant pre procedure information including Covid screening requirements, fasting, pre procedure bloods and anti coagulation guidance in accordance with clinician instruction and Trust policy. Deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required. Arrange transport for patients as needed. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required. Accurately input data onto information databases. Prepare patient admissions lists and theatre lists. Update hospital case notes tracking systems, ensuring the location of case notes is accurately always recorded. Provide administrative support for IPU/DOSA reception. Work as part of the multidisciplinary team on IPU, prompting effective communication. Maintain cleanliness in the work environment in line with Trust and local health and safety policies. Regularly review working practices and develop and implement new ways of working. Identify areas for self development and training within the Performance Planning and Development Review structure. Schedule all referrals appropriately and according to waiting time requirements and liaise with clinical staff regarding vetting of the booking. Using knowledge of booking procedures, allocate procedures to the appropriate staff/Consultants. Arrange patient admission to IPU. Communicate with patients regarding their procedure; provide advice and guidance to patients and their relatives regarding appointments, procedures, information leaflets and preparation for their examination/procedure. Provide in patient wards with the relevant pre procedure documentation. Ensure patients have been prepared properly before procedures (fasting, blood results acceptable and documentation completed) and liaise with inpatient wards. Communicate with multiple team members and departments to ensure an efficient patient pathway. Escalate queries to appropriate lead. Plan and prioritise own workload. Schedule waiting list and admissions onto Careflow. Utilise Cris system to manage patient procedural appointments and attendance. Undertake line management responsibilities for Band 2 and Band 3 admin staff members under the supervision and guidance of the Unit Manager. Produce weekly admin rota to ensure all services within IPU have appropriate admin support. Participate in staff meetings as required and put forward proposals that may enhance quality of care and service provision. Assist with the induction of new staff and act as a mentor, supporting and teaching other members of trained and untrained staff as required. Support audits as directed by the Service Manager or Clinical leads. Welcome patients and visitors to the Unit, providing reassurance, support and comprehensive advice as required. Manage general enquiries from patients, relatives, outside agencies and other staff members. Liaise with other departments and hospitals as required. Maintain patient confidentiality at all times. Record patient attendance on Careflow, Cris or Theatreman systems in an accurate and timely manner. Update the hospital case note tracking system, ensuring the accuracy of data entry. Maintain oversight of the Surgical Dressings Clinic and Out Patients Clinic, ensuring efficiency of the patient experience. Maintain a high standard of personal work while acting as a member of a team. Familiar with and observe the local rules of the department, Safety at Work and COSHH regulations. Familiar and adhere to Standard Operating Procedures (SOP) and departmental protocols. Demonstrate a pleasant and approachable manner and help create and promote a good working relationship. Show professional and courteous manner when answering the telephone and other enquiries. Maintain confidentiality with regard to patient information both at work and outside working hours. Adhere to all policies including sickness and absence, confidentiality, uniform and responsibilities under the Health and Safety at work act and be familiar with all risk assessments. Demonstrate respect for members of the team and endorse the department's philosophy of giving mutual support. Adhere to Trust uniform policy. Be responsible for own personal development and for maintaining a personal development plan. Complete the IPU induction programme. Annually attend all mandatory study days as per Trust and unit guidance and ensure compliance with all essential training. Maintain Continuous Professional Development in line with Trust Policy. Further develop knowledge and skills relevant to the clinical area by undertaking appropriate training and courses of study. Qualifications GCSE English Language and Mathematics or equivalent qualification. Qualification at NVQ4 or Certificate of the Institute of Health Record and Information Management (HRIM, ECDL or equivalent knowledge and experience). Qualification in computing technology. Experience Experience of working with people in a healthcare setting. Experience in IT administration including data management. Experience in people management. Customer care experience/training. Skills Good understanding and demonstrated use of Microsoft Word and Excel, Office and PowerPoint. Ability to manage a team. Ability to prioritise workload. Ability to deliver team teach training. Good understanding and demonstrated use of the full Microsoft Office. Knowledge Knowledge of patient administration systems and outpatient clinic systems, case note procedures and ward admission procedures. Knowledge of Human Resources policies and procedures. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum pro rata
May 07, 2026
Full time
The Integrated Procedures Unit (IPU) has an exciting opportunity for an organised, experienced and motivated administration coordinator to become the admin team leader on IPU/DOSA. The IPU delivers a comprehensive range of day case procedures to oncology patients. Our services include the procedures team, endoscopy, interventional radiology, local anaesthetic operating theatre, Day of Surgery Admissions unit (DOSA), recovery bays, dressings clinic and an outpatient clinic. This role is for 37.5 hours per week, Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service. Responsibilities Provide efficient coordination of work activity and schedules within the IPU reception, procedure team and interventional radiology team to maximise departmental efficiencies. Act as a role model to the admin team, motivating the team to perform at the highest standard. Support with the recruitment and induction of new members of staff. Produce the weekly admin staff rota ensuring all admin services within IPU are covered. Ensure full compliance of the admin team with ESR training and appraisal processes. Provide the IPU Core Team and in-patient wards with relevant pre procedure information including Covid screening requirements, fasting, pre procedure bloods and anti coagulation guidance in accordance with clinician instruction and Trust policy. Deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required. Arrange transport for patients as needed. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required. Accurately input data onto information databases. Prepare patient admissions lists and theatre lists. Update hospital case notes tracking systems, ensuring the location of case notes is accurately always recorded. Provide administrative support for IPU/DOSA reception. Work as part of the multidisciplinary team on IPU, prompting effective communication. Maintain cleanliness in the work environment in line with Trust and local health and safety policies. Regularly review working practices and develop and implement new ways of working. Identify areas for self development and training within the Performance Planning and Development Review structure. Schedule all referrals appropriately and according to waiting time requirements and liaise with clinical staff regarding vetting of the booking. Using knowledge of booking procedures, allocate procedures to the appropriate staff/Consultants. Arrange patient admission to IPU. Communicate with patients regarding their procedure; provide advice and guidance to patients and their relatives regarding appointments, procedures, information leaflets and preparation for their examination/procedure. Provide in patient wards with the relevant pre procedure documentation. Ensure patients have been prepared properly before procedures (fasting, blood results acceptable and documentation completed) and liaise with inpatient wards. Communicate with multiple team members and departments to ensure an efficient patient pathway. Escalate queries to appropriate lead. Plan and prioritise own workload. Schedule waiting list and admissions onto Careflow. Utilise Cris system to manage patient procedural appointments and attendance. Undertake line management responsibilities for Band 2 and Band 3 admin staff members under the supervision and guidance of the Unit Manager. Produce weekly admin rota to ensure all services within IPU have appropriate admin support. Participate in staff meetings as required and put forward proposals that may enhance quality of care and service provision. Assist with the induction of new staff and act as a mentor, supporting and teaching other members of trained and untrained staff as required. Support audits as directed by the Service Manager or Clinical leads. Welcome patients and visitors to the Unit, providing reassurance, support and comprehensive advice as required. Manage general enquiries from patients, relatives, outside agencies and other staff members. Liaise with other departments and hospitals as required. Maintain patient confidentiality at all times. Record patient attendance on Careflow, Cris or Theatreman systems in an accurate and timely manner. Update the hospital case note tracking system, ensuring the accuracy of data entry. Maintain oversight of the Surgical Dressings Clinic and Out Patients Clinic, ensuring efficiency of the patient experience. Maintain a high standard of personal work while acting as a member of a team. Familiar with and observe the local rules of the department, Safety at Work and COSHH regulations. Familiar and adhere to Standard Operating Procedures (SOP) and departmental protocols. Demonstrate a pleasant and approachable manner and help create and promote a good working relationship. Show professional and courteous manner when answering the telephone and other enquiries. Maintain confidentiality with regard to patient information both at work and outside working hours. Adhere to all policies including sickness and absence, confidentiality, uniform and responsibilities under the Health and Safety at work act and be familiar with all risk assessments. Demonstrate respect for members of the team and endorse the department's philosophy of giving mutual support. Adhere to Trust uniform policy. Be responsible for own personal development and for maintaining a personal development plan. Complete the IPU induction programme. Annually attend all mandatory study days as per Trust and unit guidance and ensure compliance with all essential training. Maintain Continuous Professional Development in line with Trust Policy. Further develop knowledge and skills relevant to the clinical area by undertaking appropriate training and courses of study. Qualifications GCSE English Language and Mathematics or equivalent qualification. Qualification at NVQ4 or Certificate of the Institute of Health Record and Information Management (HRIM, ECDL or equivalent knowledge and experience). Qualification in computing technology. Experience Experience of working with people in a healthcare setting. Experience in IT administration including data management. Experience in people management. Customer care experience/training. Skills Good understanding and demonstrated use of Microsoft Word and Excel, Office and PowerPoint. Ability to manage a team. Ability to prioritise workload. Ability to deliver team teach training. Good understanding and demonstrated use of the full Microsoft Office. Knowledge Knowledge of patient administration systems and outpatient clinic systems, case note procedures and ward admission procedures. Knowledge of Human Resources policies and procedures. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum pro rata
