Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD259. For all other vacancies, take a look at our website - (url removed)
Apr 16, 2026
Full time
Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD259. For all other vacancies, take a look at our website - (url removed)
Head of Retail Broking Eastleigh £55,000 - £75,000 + bonus & benefits You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too. This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team. You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio. On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP. As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks. What you ll do Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability. Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement. Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service. Work with the Partnership Executive to identify potential partners and onboard to drive enquiry. Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met. Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation. Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes. What you ll need Proven leadership experience in retail broking within the insurance industry They are looking for someone who can build a specialist personal lines book within an advised broking office. Strong commercial acumen and strategic thinking Excellent interpersonal and communication skills Deep understanding of insurance products, market dynamics and regulatory frameworks Track record of driving growth and managing change Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Apr 16, 2026
Full time
Head of Retail Broking Eastleigh £55,000 - £75,000 + bonus & benefits You ll lead a 40+ seat contact centre, shaping the Retail Broking Division and driving strategic growth across HNW & Personal Lines. The business is a specialist in personal lines (e.g Motorhomes, classic cars, imported and modified cars) with a smaller HNW and commercial vehicle books. They also deal with residential property owners too. This is your chance to take full ownership of broking strategy, manage key partnerships, and deliver high-quality insurance solutions - all while boosting your leadership profile within the senior management team. You ll work directly with the CEO on acquisitions, grow specialist propositions, and oversee a high-performing team in a business that s aiming to become a top 20 UK broker. Your influence will be felt across the entire retail portfolio. On top of that, you ll get a generous bonus scheme, private medical insurance, and 25 days holiday (plus bank holidays) with the option to buy more, additional holiday based on length of service, NEST pension scheme, flex portal for benefits management and an EAP. As part of a connected group of insurance broking specialists, you ll benefit from a collaborative environment that puts clients first and supports broking teams nationwide. The group works with a diverse range of A-rated insurers, offering everything from ready-made policies to bespoke solutions for complex or global risks. What you ll do Develop and execute the retail broking and distribution strategy, aligned with overall business objectives, ensuring sustainable growth and profitability. Lead, mentor, and develop a high-performing broking team, fostering a culture of collaboration, accountability and continuous improvement. Build and maintain strong relationships with clients, ensuring their needs are met through tailored insurance solutions and exceptional service. Work with the Partnership Executive to identify potential partners and onboard to drive enquiry. Oversee broking operations to ensure efficiency, compliance and quality standards are consistently met. Manage budgets, forecasts and performance metrics to achieve financial targets and optimise resource allocation. Work closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions and enhance client outcomes. What you ll need Proven leadership experience in retail broking within the insurance industry They are looking for someone who can build a specialist personal lines book within an advised broking office. Strong commercial acumen and strategic thinking Excellent interpersonal and communication skills Deep understanding of insurance products, market dynamics and regulatory frameworks Track record of driving growth and managing change Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.
Exchange Street Executive Search
Nottingham, Nottinghamshire
We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)
Apr 16, 2026
Full time
We are seeking an experienced Commercial Property Claims Handler to join a small team, working on a hybrid basis. In this role, you will deal with material damage and business interruption, playing a critical part in guiding these losses from start to finish. As a key member of the claims department, you will act as a referral point for other claims handlers, providing expert advice and support to ensure that all claims are managed efficiently and accurately. You will work closely with internal and external stakeholders, analyzing policy coverage, and communicating your findings effectively to all parties involved. We are looking for someone with proven experience in commercial property claims, a strong understanding of material damage and business interruption, and excellent analytical and negotiation skills. Please apply online or contact Craig Dyson at Exchange Street Claims & Loss Adjusting (phone number removed) / (url removed) / Job Ref:(phone number removed). CD-169. For all other vacancies, take a look at our website - (url removed)
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 16, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Apr 16, 2026
Full time
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Legal Advisor - RTA Litigation Liverpool: Hybrid working Salary: Competitive Are you an experienced RTA file handler looking for your next career move? Do you have a solid understanding of the Claimant claims process, with proven litigation experience? If so, this could be the perfect opportunity for you. We are working with a well-established law firm currently undergoing a major transformation, with investment in people and technology to deliver market-leading legal services. As part of this growth, they are seeking a talented Legal Advisor to join their RTA team. The Role You will be responsible for managing a caseload of Liability admitted RTA matters from instruction through to settlement, ensuring files progress efficiently while delivering exceptional service to clients. Duties include: Managing files proactively in line with timescales and compliance requirements. Reviewing medical evidence and valuing claims in line with Judicial College Guidelines and case law. Preparing cases for litigation, including drafting legal documents, briefing counsel, and handling court directions. Obtaining Schedules of Loss and supporting evidence for claims. Managing billing, KPIs, and financial targets effectively. Maintaining excellent housekeeping on files, including minimising write-offs and dealing with client queries. About You To succeed in this role, you will have: Experience running your own Liability admitted caseload of RTA Fast Track matters. Strong knowledge of the litigation process, including Part 8 and MOJ portal claims. Confidence in assessing and reviewing medical reports. Excellent attention to detail and strong organisational skills. The ability to prioritise, work under pressure, and meet financial and performance targets. Strong IT skills, including Microsoft Office and case management systems. What's on Offer Competitive salary and benefits package. 25 days' holiday plus the option to purchase an additional 5 days. Pension scheme, health cash plan, life assurance, and income protection. Hybrid working arrangements for a genuine work-life balance. The opportunity to progress your career with a forward-thinking, award-winning law firm. How to Apply If you would like to apply for this position, please send your updated CV to (url removed) or call Chris on (phone number removed) to discuss the role further.
Apr 16, 2026
Full time
Legal Advisor - RTA Litigation Liverpool: Hybrid working Salary: Competitive Are you an experienced RTA file handler looking for your next career move? Do you have a solid understanding of the Claimant claims process, with proven litigation experience? If so, this could be the perfect opportunity for you. We are working with a well-established law firm currently undergoing a major transformation, with investment in people and technology to deliver market-leading legal services. As part of this growth, they are seeking a talented Legal Advisor to join their RTA team. The Role You will be responsible for managing a caseload of Liability admitted RTA matters from instruction through to settlement, ensuring files progress efficiently while delivering exceptional service to clients. Duties include: Managing files proactively in line with timescales and compliance requirements. Reviewing medical evidence and valuing claims in line with Judicial College Guidelines and case law. Preparing cases for litigation, including drafting legal documents, briefing counsel, and handling court directions. Obtaining Schedules of Loss and supporting evidence for claims. Managing billing, KPIs, and financial targets effectively. Maintaining excellent housekeeping on files, including minimising write-offs and dealing with client queries. About You To succeed in this role, you will have: Experience running your own Liability admitted caseload of RTA Fast Track matters. Strong knowledge of the litigation process, including Part 8 and MOJ portal claims. Confidence in assessing and reviewing medical reports. Excellent attention to detail and strong organisational skills. The ability to prioritise, work under pressure, and meet financial and performance targets. Strong IT skills, including Microsoft Office and case management systems. What's on Offer Competitive salary and benefits package. 25 days' holiday plus the option to purchase an additional 5 days. Pension scheme, health cash plan, life assurance, and income protection. Hybrid working arrangements for a genuine work-life balance. The opportunity to progress your career with a forward-thinking, award-winning law firm. How to Apply If you would like to apply for this position, please send your updated CV to (url removed) or call Chris on (phone number removed) to discuss the role further.
Claimant RTA File Handler - Warrington Full-Time Personal Injury OIC Portal Hybrid/Office Based An exciting opportunity has arisen to join a well-established and highly respected specialist Personal Injury practice with over 25 years' experience in the Northwest. My client is looking to recruit an experienced Claimant RTA File Handler to manage a caseload of RTA personal injury claims through the OIC Portal Stages 1-3, ensuring matters are progressed efficiently, compliantly, and with a strong client-focused approach. The Role: You will handle claims from inception through to settlement, taking full ownership of your files and ensuring the highest standards of service and technical ability. Key responsibilities will include: Setting up and progressing new RTA files Taking initial client instructions and accident details by telephone Inputting claims onto Proclaim and the MOJ/OIC Portal Assessing liability and formulating an initial strategy Setting up ATE insurance and issuing relevant documentation Managing claims through to settlement, including Stage 3 where applicable Negotiating with third-party insurers Driving claims to settlement in a timely and cost-effective manner Ensuring all actions are completed in line with Proclaim task lists Processing your own bills Maintaining compliance with the SRA Code of Conduct Experience with infant claims and/or credit hire is desirable but not essential. About You: Proven experience handling Claimant RTA Personal Injury claims from start to finish Strong working knowledge of the OIC Portal and MOJ processes Confident in client communication, both written and verbal Highly organised with excellent attention to detail A proactive, team-focused approach with strong time-management skills What's on Offer: Competitive salary (dependent on experience) Company pension scheme Cycle to work scheme Free annual flu jabs Employee referral programme Regular company events Supportive working environment within an established and growing organisation If you are an experienced RTA File Handler looking to join a reputable, long-standing practice where your skills will be valued and developed, this is an excellent opportunity. Please send your updated CV to (url removed) or contact Chris on (phone number removed)
Apr 16, 2026
Full time
Claimant RTA File Handler - Warrington Full-Time Personal Injury OIC Portal Hybrid/Office Based An exciting opportunity has arisen to join a well-established and highly respected specialist Personal Injury practice with over 25 years' experience in the Northwest. My client is looking to recruit an experienced Claimant RTA File Handler to manage a caseload of RTA personal injury claims through the OIC Portal Stages 1-3, ensuring matters are progressed efficiently, compliantly, and with a strong client-focused approach. The Role: You will handle claims from inception through to settlement, taking full ownership of your files and ensuring the highest standards of service and technical ability. Key responsibilities will include: Setting up and progressing new RTA files Taking initial client instructions and accident details by telephone Inputting claims onto Proclaim and the MOJ/OIC Portal Assessing liability and formulating an initial strategy Setting up ATE insurance and issuing relevant documentation Managing claims through to settlement, including Stage 3 where applicable Negotiating with third-party insurers Driving claims to settlement in a timely and cost-effective manner Ensuring all actions are completed in line with Proclaim task lists Processing your own bills Maintaining compliance with the SRA Code of Conduct Experience with infant claims and/or credit hire is desirable but not essential. About You: Proven experience handling Claimant RTA Personal Injury claims from start to finish Strong working knowledge of the OIC Portal and MOJ processes Confident in client communication, both written and verbal Highly organised with excellent attention to detail A proactive, team-focused approach with strong time-management skills What's on Offer: Competitive salary (dependent on experience) Company pension scheme Cycle to work scheme Free annual flu jabs Employee referral programme Regular company events Supportive working environment within an established and growing organisation If you are an experienced RTA File Handler looking to join a reputable, long-standing practice where your skills will be valued and developed, this is an excellent opportunity. Please send your updated CV to (url removed) or contact Chris on (phone number removed)
FNOL Claims Handler Manchester City Centre (Office-based) 28,750 + monthly bonus - OTE circa 45k+ Flexible Monday-Sunday (rota basis) MPJ Recruitment are proud to be working with a leading motor claims management company based in Manchester City Centre. The business delivers end-to-end claims handling services for insurers, brokers and private motorists, with a strong focus on efficiency and customer experience. The Role As an FNOL Claims Handler, you will be the first point of contact for customers reporting motor claims. You'll manage claims efficiently while identifying opportunities to promote repair and related services, supporting both customer outcomes and business performance. Key Responsibilities Handle First Notification of Loss (FNOL) calls from customers and partners Convert inbound claims into repair and additional service opportunities Deliver a high-quality, customer-focused claims journey Provide clear updates and build trust with customers during stressful situations Meet individual and team KPIs, including conversion and revenue targets Ensure accuracy, compliance and adherence to FCA and GDPR standards Skills & Experience Previous experience in motor claims or a sales-driven environment Strong communication, negotiation and influencing skills Commercial awareness with a results-focused mindset Ability to manage multiple cases in a fast-paced setting High attention to detail and a customer-centric approach Desirable Experience within accident management Knowledge of credit hire, engineering or third-party capture Proven success in a target-driven or conversion-focused role What's on Offer 33 days' holiday (including bank holidays) Your birthday off Discounts on gyms, shopping, holidays and more Dress-down Fridays Regular social events and team activities We'd love to hear from you if you have experience as a Sales Advisor, Sales Executive, Business Development Executive, Sales Development Representative, Claims Handler, FNOL Advisor, Motor Claims Handler, Insurance Claims Advisor or similar. Apply now to take the next step in your claims career with a forward-thinking and growing organisation.
Apr 16, 2026
Full time
FNOL Claims Handler Manchester City Centre (Office-based) 28,750 + monthly bonus - OTE circa 45k+ Flexible Monday-Sunday (rota basis) MPJ Recruitment are proud to be working with a leading motor claims management company based in Manchester City Centre. The business delivers end-to-end claims handling services for insurers, brokers and private motorists, with a strong focus on efficiency and customer experience. The Role As an FNOL Claims Handler, you will be the first point of contact for customers reporting motor claims. You'll manage claims efficiently while identifying opportunities to promote repair and related services, supporting both customer outcomes and business performance. Key Responsibilities Handle First Notification of Loss (FNOL) calls from customers and partners Convert inbound claims into repair and additional service opportunities Deliver a high-quality, customer-focused claims journey Provide clear updates and build trust with customers during stressful situations Meet individual and team KPIs, including conversion and revenue targets Ensure accuracy, compliance and adherence to FCA and GDPR standards Skills & Experience Previous experience in motor claims or a sales-driven environment Strong communication, negotiation and influencing skills Commercial awareness with a results-focused mindset Ability to manage multiple cases in a fast-paced setting High attention to detail and a customer-centric approach Desirable Experience within accident management Knowledge of credit hire, engineering or third-party capture Proven success in a target-driven or conversion-focused role What's on Offer 33 days' holiday (including bank holidays) Your birthday off Discounts on gyms, shopping, holidays and more Dress-down Fridays Regular social events and team activities We'd love to hear from you if you have experience as a Sales Advisor, Sales Executive, Business Development Executive, Sales Development Representative, Claims Handler, FNOL Advisor, Motor Claims Handler, Insurance Claims Advisor or similar. Apply now to take the next step in your claims career with a forward-thinking and growing organisation.
Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details
Apr 16, 2026
Full time
Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
Apr 16, 2026
Full time
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 15, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 15, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
We are currently looking for experienced Customer Complaints Handler to join our client in Barton-upon-Humber. Applicants must have previous complaint handling experience Customer Complaints Handler Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) Permanent This is a full-time office based position, applicants must live within a reasonable commute to Barton-upon-Humber Our client is looking for Customer Complaints Handler to join their growing team. Taking ownership of a portfolio of complaints and compensation claims, the Complaint Handler will be investigating, resolving and responding to all issues raised by customers and third parties. You will receive a fantastic benefits package including: Access to health & discount platform after 1 year of service Individual training EE discount Staff Discount (after 1 year service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards As a Customer Complaints Handler, you will be required to: Owning and proactively resolving customer and third-party complaints and compensation claims Looking after 35 to 45 customers at one time Following company policies Ensuring fair treatment of customers at all times Completing thorough and objective investigations Assisting stores with related queries or concerns What we require from the Customer Complaints Handler Previous complaints handling experience within a call centre, hospitality or retail is essential Excellent communication skills Previous Complaints and Resolution experience managing a case load end to end, including investigations Knowledge of ADR and Section 75 is desirable Ability to take ownership of customer queries and maintain confidentiality Excellent IT Literacy Flexibility with working hours and overtime, including weekends and evenings when required If this sounds like your next role, then we want to hear from you! If calling the office, please ask for Jessica Patterson At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy
Apr 15, 2026
Full time
We are currently looking for experienced Customer Complaints Handler to join our client in Barton-upon-Humber. Applicants must have previous complaint handling experience Customer Complaints Handler Barton-upon-Humber £26,156 per annum + £750 quarterly bonus (dependent on targets) Monday to Friday 8:55am to 5:30pm (40 hours per week) Permanent This is a full-time office based position, applicants must live within a reasonable commute to Barton-upon-Humber Our client is looking for Customer Complaints Handler to join their growing team. Taking ownership of a portfolio of complaints and compensation claims, the Complaint Handler will be investigating, resolving and responding to all issues raised by customers and third parties. You will receive a fantastic benefits package including: Access to health & discount platform after 1 year of service Individual training EE discount Staff Discount (after 1 year service) Eye care vouchers Free onsite gym (available 24/7) Free onsite parking Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of the Month awards As a Customer Complaints Handler, you will be required to: Owning and proactively resolving customer and third-party complaints and compensation claims Looking after 35 to 45 customers at one time Following company policies Ensuring fair treatment of customers at all times Completing thorough and objective investigations Assisting stores with related queries or concerns What we require from the Customer Complaints Handler Previous complaints handling experience within a call centre, hospitality or retail is essential Excellent communication skills Previous Complaints and Resolution experience managing a case load end to end, including investigations Knowledge of ADR and Section 75 is desirable Ability to take ownership of customer queries and maintain confidentiality Excellent IT Literacy Flexibility with working hours and overtime, including weekends and evenings when required If this sounds like your next role, then we want to hear from you! If calling the office, please ask for Jessica Patterson At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Apr 15, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Apr 15, 2026
Full time
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Apr 15, 2026
Full time
We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Apr 15, 2026
Full time
Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Associate - Serious Injury A senior opportunity within a specialist Serious Injury practice, offering the chance to work on complex, high-value claims within a well-structured and highly regarded team. This role is suited to experienced Serious Injury lawyers operating at a senior level who are looking to focus on high-quality work in an environment designed to support long-term case strategy and client outcomes. Caseloads are carefully managed to allow the time, autonomy and attention required to handle complex claims effectively. The Opportunity: As an Associate, you will: Lead a portfolio of complex Serious Injury claims, predominantly RTA-based, typically valued from £150k to multi-million-pound outcomes Take full responsibility for case strategy, including liability, quantum, rehabilitation and settlement Work collaboratively with medical experts, counsel, case managers, care experts, architects and financial specialists Secure early interim payments and rehabilitation funding to support client recovery Provide supervision, guidance and mentoring to junior team members Play an active role in delivering excellent client outcomes through a structured, multi-disciplinary approach About You: Qualified Solicitor or CILEX Fellow with significant post-qualification experience (typically 8+ years PQE or equivalent) Proven experience as a lead file handler on complex Serious Injury matters Strong technical knowledge of litigation, liability and quantum Demonstrated ability to manage high-value, complex claims independently Experience mentoring or supervising junior colleagues Excellent client care skills and professional credibility within the sector What's on Offer: Competitive salary of £60,000 - £90,000 (DOE) Life assurance and income protection Flexible benefits, including the option to buy or sell annual leave A dedicated monthly wellbeing day Ongoing investment in professional development and career progression A supportive, collaborative environment focused on quality over volume Opportunities to contribute to departmental development and sector engagement This is an excellent opportunity for a senior Serious Injury lawyer looking to work within a forward-thinking practice that prioritises high-quality work, professional autonomy, and long-term client outcomes. If the above role is of interest then please send an updated CV to (url removed) or for a confidential discussion about the role then call Chris on (phone number removed).
Apr 15, 2026
Full time
Associate - Serious Injury A senior opportunity within a specialist Serious Injury practice, offering the chance to work on complex, high-value claims within a well-structured and highly regarded team. This role is suited to experienced Serious Injury lawyers operating at a senior level who are looking to focus on high-quality work in an environment designed to support long-term case strategy and client outcomes. Caseloads are carefully managed to allow the time, autonomy and attention required to handle complex claims effectively. The Opportunity: As an Associate, you will: Lead a portfolio of complex Serious Injury claims, predominantly RTA-based, typically valued from £150k to multi-million-pound outcomes Take full responsibility for case strategy, including liability, quantum, rehabilitation and settlement Work collaboratively with medical experts, counsel, case managers, care experts, architects and financial specialists Secure early interim payments and rehabilitation funding to support client recovery Provide supervision, guidance and mentoring to junior team members Play an active role in delivering excellent client outcomes through a structured, multi-disciplinary approach About You: Qualified Solicitor or CILEX Fellow with significant post-qualification experience (typically 8+ years PQE or equivalent) Proven experience as a lead file handler on complex Serious Injury matters Strong technical knowledge of litigation, liability and quantum Demonstrated ability to manage high-value, complex claims independently Experience mentoring or supervising junior colleagues Excellent client care skills and professional credibility within the sector What's on Offer: Competitive salary of £60,000 - £90,000 (DOE) Life assurance and income protection Flexible benefits, including the option to buy or sell annual leave A dedicated monthly wellbeing day Ongoing investment in professional development and career progression A supportive, collaborative environment focused on quality over volume Opportunities to contribute to departmental development and sector engagement This is an excellent opportunity for a senior Serious Injury lawyer looking to work within a forward-thinking practice that prioritises high-quality work, professional autonomy, and long-term client outcomes. If the above role is of interest then please send an updated CV to (url removed) or for a confidential discussion about the role then call Chris on (phone number removed).
Job Title: Junior or Newly Qualified Solicitor Location: Uckfield Contract Type: Permanent Salary 45,000 per annum (with salary increase after probation) Benefits including: 24 days Annual Leave + BH, Xmas Close, Parking, Healthcash . Salary will be reviewed after probation period. Office Hours - Monday - Friday Onsite 9-5/5.30pm. 1hr lunch. Office closes at 5pm. Are you a passionate and driven individual looking to kick-start your legal career in a supportive environment? Our client is seeking a Junior or NQ Solicitor to join their dynamic team in Uckfield. This is an incredible opportunity to develop your litigation skills while working on a variety of contentious landlord and tenant matters. What You'll Do: As a Junior Solicitor, you will work closely with three experienced fee earners under the guidance of a senior solicitor, supported by a team of four dedicated case handlers . Your responsibilities will include: Engaging in fee-earning work with supervision and actively contributing to departmental projects. Developing your technical expertise to manage defended and complex cases, particularly in fast track and multitrack matters. Drafting legal documents and ensuring compliance with court directions and orders. Progressing towards the independent management of smaller cases while providing support on larger ones. Communicating with clients, defendants, courts, solicitors, and managing agents. Keeping clients informed about the progress of their cases. Issuing possession claims through the Possession Claims Online system. Preparing paper applications for court, including manual possession, accelerated, and warrant applications. Drafting notices seeking possession and preparing instructions for advocates and counsel. Maintaining and updating case management spreadsheets. Who You Are: To thrive in this role, you should possess the following skills and experience: A understanding of landlord and tenant law (training is available for those without specific experience). A basic knowledge of the Civil Procedure Rules and litigation processes. Strong IT skills, allowing you to navigate case management systems with ease. Highly organised and capable of working independently. Confident in collaborating within a small team and communicating with clients and third parties over the phone. Able to prioritise tasks effectively and work efficiently under pressure. Detail-oriented with a commitment to accuracy. Dedicated to maintaining confidentiality and demonstrating professionalism. Adaptable, creative, and eager to learn and grow within the legal field. Interested? Our client values professional development and is committed to nurturing talent. You'll find yourself in a vibrant, team-oriented atmosphere where your contributions are recognised and appreciated. This role provides an excellent foundation for your legal career, with opportunities to enhance your skills and expand your knowledge. If you're ready to embark on an exciting journey as a Junior Solicitor, we want to hear from you! Apply today to take the next step in your legal career and join a team that supports your growth every step of the way. Ready to Apply? Don't miss out on this fantastic opportunity! Submit your CV and let us help you shine in your legal career. This role is being managed by Debbie Foster - Office Angels - (phone number removed) - (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 15, 2026
Full time
Job Title: Junior or Newly Qualified Solicitor Location: Uckfield Contract Type: Permanent Salary 45,000 per annum (with salary increase after probation) Benefits including: 24 days Annual Leave + BH, Xmas Close, Parking, Healthcash . Salary will be reviewed after probation period. Office Hours - Monday - Friday Onsite 9-5/5.30pm. 1hr lunch. Office closes at 5pm. Are you a passionate and driven individual looking to kick-start your legal career in a supportive environment? Our client is seeking a Junior or NQ Solicitor to join their dynamic team in Uckfield. This is an incredible opportunity to develop your litigation skills while working on a variety of contentious landlord and tenant matters. What You'll Do: As a Junior Solicitor, you will work closely with three experienced fee earners under the guidance of a senior solicitor, supported by a team of four dedicated case handlers . Your responsibilities will include: Engaging in fee-earning work with supervision and actively contributing to departmental projects. Developing your technical expertise to manage defended and complex cases, particularly in fast track and multitrack matters. Drafting legal documents and ensuring compliance with court directions and orders. Progressing towards the independent management of smaller cases while providing support on larger ones. Communicating with clients, defendants, courts, solicitors, and managing agents. Keeping clients informed about the progress of their cases. Issuing possession claims through the Possession Claims Online system. Preparing paper applications for court, including manual possession, accelerated, and warrant applications. Drafting notices seeking possession and preparing instructions for advocates and counsel. Maintaining and updating case management spreadsheets. Who You Are: To thrive in this role, you should possess the following skills and experience: A understanding of landlord and tenant law (training is available for those without specific experience). A basic knowledge of the Civil Procedure Rules and litigation processes. Strong IT skills, allowing you to navigate case management systems with ease. Highly organised and capable of working independently. Confident in collaborating within a small team and communicating with clients and third parties over the phone. Able to prioritise tasks effectively and work efficiently under pressure. Detail-oriented with a commitment to accuracy. Dedicated to maintaining confidentiality and demonstrating professionalism. Adaptable, creative, and eager to learn and grow within the legal field. Interested? Our client values professional development and is committed to nurturing talent. You'll find yourself in a vibrant, team-oriented atmosphere where your contributions are recognised and appreciated. This role provides an excellent foundation for your legal career, with opportunities to enhance your skills and expand your knowledge. If you're ready to embark on an exciting journey as a Junior Solicitor, we want to hear from you! Apply today to take the next step in your legal career and join a team that supports your growth every step of the way. Ready to Apply? Don't miss out on this fantastic opportunity! Submit your CV and let us help you shine in your legal career. This role is being managed by Debbie Foster - Office Angels - (phone number removed) - (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.
Apr 15, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.
