558 jobs found

Senior Customer Care Coordinator 5 national residential developer Role: Senior Customer Care Coordinator Reporting to: Head of Customer Care and Customer Care Manager Salary: Competitive base salary between £30,000 to £40,000 per annum and 10% monthly/quarterly bonuses on offer Location: Warwick Working arrangements: Office and site and hybrid working on offer upon after probation period Immediately available Senior Customer Care Coordinator About the role: We are excited to be recruiting for a Senior Customer Care Coordinator to join our Warwickshire regional team. Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Care team with the addition of a Senior Customer Care Coordinator, reporting to the Head of Customer Service and Customer Service Manager. The Senior Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. Senior Customer Care Coordinator About you: A champion for customer service Previous Customer Service experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey Excellent telephone manner Excellent communication skills, both verbal and written Excellent listening skills, understanding customer requirements Proactive and able to take initiative Flexible in approach Competent user of MS Word, Excel and Outlook Experience within the New home environment beneficial but not essential Knowledge of COINS is an advantage but not essential as training will be provided Senior Customer Care Coordinator - What about the benefits package? Competitive base salary between £30,000 to £40,000 per annum Company bonus schemes up to 10% pad monthly and bi-annully 25 days holiday plus bank holidays Company pension scheme Private healthcare Choice of flexible benefits Choice of corporate benefits

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Job Title: Activity Co-Ordinator Location: Crowborough Salary : £28,000-£32,240 Hours: 40 hours per week, including shifts on weekends and public holidays Contract Type : Fixed Term Contract 12 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking an Activity Coordinator for their Crowborough site. The postholder will be responsible for planning, organising, and delivering a varied programme of recreational and wellbeing activities for Service Users (SUs) living on site. Working closely with local organisations, charities, and community groups, the Activity Coordinator will help create meaningful opportunities for engagement and community integration. All activities must be inclusive, culturally sensitive, and tailored to the needs, interests, and backgrounds of the SU population. Duties and Responsibilities: Plan and deliver a weekly and monthly programme of activities, including sports, arts and crafts, language classes, cultural events, and wellbeing sessions. Gather SU feedback regularly and adapt activities to meet their needs and interests. Ensure all activities are risk assessed and comply with safeguarding and health & safety policies. Build partnerships and coordinate visits, workshops, and events with local organisations, charities, and community groups. Promote SU participation, ensuring activities are inclusive, accessible, and supportive. Identify and escalate welfare concerns to the appropriate internal teams. Maintain accurate records, manage activity resources, and produce monthly reports. Work collaboratively with managers, support teams, and volunteers, attending meetings as required. Stay informed about local opportunities and respond promptly to feedback or changing needs. Maintain confidentiality and uphold professional conduct at all times. Required Skills: Previous experience in planning and organising activities. Ability to deliver diverse activities. Knowledge of safeguarding and health & safety. Experience managing groups and promoting inclusivity. Strong communication and interpersonal skills. Flexible, adaptable, and solution-focused. Good organisational and administrative skills. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.

Job Title: Community Coordinator - North East England Reporting To: Regional Manager Salary Range: £25,000 Per Annum Contract Type: Permanent, Full Time Location: Field Based role covering North East England Working days/hours per week: 35 hours per week, Monday Friday, 9am 5pm Requirements: We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area. Duties & Responsibilities Annual and on-going charity account management Liaison with store or retailer personnel to ensure positive charity experience and issue resolution Strong skills in relationship management and networking for programme development Compliance and safety of charity food use Community engagement Operational support and data reporting for performance improvement Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled. Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication Skills & Experience Required Essential Background in account management, customer service, sales or the charity sector is preferred Experience in community engagement and/or partnership building Demonstrable experience of the ability to prioritise workload and deliver to tight timescales Strong IT skills and ability to manage large data sets Proficient in Microsoft office and experience with CRM software desired Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region Equity Diversity Inclusion & Belonging We are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. Application Procedure Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted. Recruitment Timeline We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Customer Service Coordinator Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner . Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history

Service Delivery Administrator! As the SDA for my excellent client, you will be involved in both the customer and supply chain experience. They want you to use your organisational skills and keen eye for detail to manage the customer and supply chain, order coordination and general administration to help maximise the businesses efficiencies ensuring they gain further customer attraction & retention, divisional revenue & profitability and most importantly grow their customer-base through forging long-term relationships with key customers. WHAT IS IN IT FOR YOU? Annual Base Salary of £29k-£30k per annum, Monday to Friday working hours Hybrid, 50-50 split between home and office work. New state of the art office location in Durham. 25 days leave + Bank Holidays Powerful progression platforms Excellent levels of flexibility Pension contribution scheme The best in training, upskilling and self-development Really relaxed, warm and friendly working environment. Hugely supportive and collaborative culture, progression opportunities are consistent. Upwardly mobile business encountering consistent growth Permanent position from day one Warm, friendly and hugely supportive team. THE BUSINESS Our fantastic client specializes in providing comprehensive and long-term environmental management services to their clients throughout the UK. This is a business continually growing, you will be joining a team of 9. My client is all about their staff, they are treated with respect, integrity & place a powerful focus on the development of the people within their team. My client has a 100% retention rate with their staff, which really sums up the culture within the team! THE ROLE Carry out efficient administration skills throughout our clients commercial, operational and financial functions Manage all aspects of the company s interaction with their customers and suppliers, ensuring exemplary levels of accuracy, compliance, communication and commerciality Investigate and resolve customers and/or suppliers problems which may have been escalated to you by the service delivery coordinator, the commercial team or directly Support the Head of Supply Chain by increasing, developing and maintaining supplier relationships with both hauliers and outlets Document management of weighbridge tickets and waste transfer notes Compliance management of suppliers ensuring we maintain high levels of accuracy and due diligence with our supply chain network Handle customer complaints and queries in terms of both operations and finances Carry out efficient administration skills throughout our commercial, operational and financial functions Provide customers with regular reporting on their waste outputs, costs and recycling percentages Be the primary point of contact for nominated customer related enquiries Fulfil orders in a timely and efficient manner Field customer & supplier enquiries, resolve any complaints and escalate when required Champion and become involved in compliance & SHE initiatives THE PERSON Driving license Essential Possess an appetite to learn and self-develop. Previous administrative experience Any form of supply chain experience would be fantastic. Previous customer relationship experience would also be fantastic. Please apply & your resume will go direct to Kyle Jevons at Westray Recruitment Group.

As a Customer Support Coordinator you will join our clients rapidly expanding business, providing high-quality consumables and accessories for neuromonitoring, focusing on building strong customer partnerships, understanding clinical needs, and supporting the future of healthcare with an emphasis on sustainability. Are you highly organised, detailed-driven and passionate about delivering exception customer service? Be the first point of contact for their valued customers, ensuring every interaction is handled with professionalism, care, and efficiency. Gain hands-on operational experience , a deep product knowledge , and play a key part in supporting healthcare professionals with solutions that truly matter. You'll manage enquiries, process orders, and provide expert support on their product range . During an initial transition and development phase, you'll gain valuable operational experience across goods receipt, stock handling, and dispatch-giving you a unique, end-to-end understanding of the business and products. If you have great organisational skills , with a proactive, solutions-focused mindset , with good communications skills and multi-tasking capabilities, this could be the role for you! It's an exciting opportunity where you won't be sat at your desk all day, but will play a hands-on part in ensuring smooth operational running. Working with your colleagues to ensure excellent customer service and driving business success. You will earn circa 27,000pa with company benefits such as Private Healthcare, 25 days holiday (plus bank holidays) and join a team of passionate and dedicated individuals. If you would like to be part of a growing business with development opportunities, apply today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Diploma with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)

Job Title: Onsite Recruitment Account Coordinator Location: Haydock (Sainsbury's Distribution Centre) Salary: 28,500 + 5% Shift Allowance Shift Pattern: Sunday to Thursday 06:00 - 15:00 (Onsite) We are looking for a proactive Account Coordinator to join our onsite team at the Sainsbury's Distribution Centre in Haydock. This is a hands-on, site-based role where you will be the bridge between our client and our temporary workforce. You will be responsible for managing shift fulfillment, supporting recruitment, and ensuring payroll accuracy for hundreds of workers. Whether you come from a background in retail management, hospitality, or recruitment, this is a fantastic opportunity to join a busy operation and grow your career with the world's largest recruitment organization. Benefits include: 5% Shift Allowance, free onsite parking, and access to the Randstad benefits app with hundreds of online and in-store discounts. The Role: As an Account Coordinator, you are the heartbeat of the operation. Working the early shift (Sunday to Thursday), you'll be the first point of contact for our client and temporary workforce, ensuring the site is set up for success. Key Responsibilities: Shift Planning & Fulfillment: responsible for managing shift patterns, allowing talent to select their shifts whilst also ensuring the client's requirements are 100% fulfilled every single day. Recruitment & Pipeline Management: Sourcing and recruiting high-quality new talent. You'll maintain a consistent pipeline of ready to go candidates, ensuring we are never short-staffed and always have the best people ready to go. Payroll & Timekeeping: Monitoring clock-ins and clock-outs, supporting in the resolution of pay queries, and ensuring every worker is paid accurately and on time, every time. Worker Engagement: Conducting regular floorwalks to check in with our team, boost morale, and ensure performance standards are met in both Ambient and Chilled departments. Client Relationship Management: Acting as a trusted partner for shift managers, managing daily requirements and resolving operational challenges in real-time. Compliance: Handling return-to-work interviews and managing onsite performance and health & safety compliance. Growth & Relationship Mapping: Actively contribute towards the growth of accounts via potential sales leads and stakeholder mapping Who are we looking for? This role is perfect for someone with a background in retail, hospitality, or customer service who is looking to transition into a professional recruitment environment. To be successful in this role you will: Have strong customer services and admin experience Enjoy working at a high pace Attention to detail Great organisation skills Have excellent communication skills and are capable of dealing with stakeholders at all levels Previous experience in temp recruitment is useful but not essential experience working in an onsite environment is useful too. Why Randstad? You will be joining one of the world's largest recruitment organisations, with access to industry-leading training and career progression. We offer a competitive salary, a structured bonus scheme, and the autonomy to run your site as if it were your own business. Ready to join our team at Haydock? Apply today. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)

Admin Co-ordinator Temporary - 13.50 per hour Monday to Friday - Office based - Appleby Magna The Admin Coordinator is responsible for managing engineer appointments and ensuring smooth communication between customers and the engineering team. This role plays a key part in delivering excellent customer service and operational efficiency. Key Responsibilities Schedule jobs for engineers based on availability and customer requirements. Act as the primary point of contact for customers regarding appointment scheduling. Ordering materials Booking engineers accommodation Organise engineer schedules and ensure timely communication of job details. Contact customers to confirm and update appointment details. Maintain accurate records of appointments and job progress in the scheduling system. Liaise with internal teams to resolve scheduling conflicts or urgent requests. Please note this is a 3 / 4 week assignment - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Job Title: Regulatory Assistant (Food) Job Type: Fixed Term Contract Duration: 12 Months Work Type: Hybrid Industry: FMCG Job Location: St Albans Salary: £27,000 to £30,000 per annum Profile Regulatory Assistant Our client is a leading figurehead in the UK food sector, with an unparalleled pedigree dating back to the early 18th century. They are currently seeking a Regulatory Assistant to support international exports across Europe. Job Role Regulatory Assistant Reporting to the Senior Regulatory Manager the Regulatory Assistant shall provide essential regulatory and technical administrative support to enable smooth export of products. The primary focus will be preparing and maintaining export technical documentation in line with EU regulatory requirements, while also supporting wider regulatory activities and ad hoc projects. Duties Regulatory Assistant • Create and maintain export documentation in line with EU regulations using the Hamilton Grant specification system • Prepare product schedules for items requiring Health Certificates, gathering information from suppliers • Support export related queries in collaboration with Customer Service teams • Respond to customer requests for technical information, including ingredients, nutrition, specifications and artwork • Contribute to ad hoc projects within the Regulatory team as required • Work closely with Customer Service, Regulatory and Central Technical teams • Liaise with manufacturing site technical teams, suppliers and customers to ensure accurate information flow Experience/Qualifications Regulatory Assistant • Food or science related degree or equivalent experience • Experience in a regulatory or specification environment • Confidence working with product specification databases • Strong administrative, organisational and communication skills Candidates who are currently a Export Compliance Assistant, International Regulatory Assistant, Export Documentation Assistant, Food Export Coordinator, Export Regulatory Affairs Assistant and Trade Compliance Assistant could be suitable for this position. To make an application for this role please submit your CV to (url removed) or for more information call (phone number removed). For details of other opportunities available within your chose field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Shipping Coordinator Location: Inverurie Rate: 17.44 - 18.97 per hour Job Type: Contract (12 months) Hours: Full-time (Flexible start/finish times, typically office-based) The Opportunity We are currently recruiting for an experienced Shipping Coordinator to join a fast-paced and globally operating engineering business based in Inverurie. This is a key role within the organisation, supporting the safe and efficient movement of goods internationally, ensuring compliance, accuracy, and high levels of customer service at all times. Key Responsibilities Coordinate import and export shipments across air, sea, and road freight Obtain and compare freight quotations from logistics providers Prepare and manage all relevant shipping documentation including commercial invoices, BOL, AWB, CMR and MRN Liaise with customers, freight agents, and internal departments to ensure timely deliveries Ensure compliance with HMRC regulations, Incoterms and international trade requirements Coordinate collections and deliveries in line with FCA Incoterms Maintain accurate shipping registers and documentation records Monitor shipment progress and resolve any delays or issues Support production schedules by ensuring materials and equipment are delivered on time Assist with audits and inspections where required Requirements Proven experience within a shipping, logistics, or import/export coordination role Strong knowledge of customs procedures and international freight operations Familiarity with shipping documentation Understanding of Incoterms Excellent organisational and communication skills Ability to manage multiple priorities in a fast-paced environment Strong IT skills including Microsoft Office (Excel, Word, Outlook) What's on Offer Competitive hourly rate 12-month contract with potential for extension Flexible working hours Opportunity to work within a global engineering environment Supportive and collaborative team If you are an experienced Shipping or Logistics professional looking for your next opportunity, please apply today or contact us for more information. (url removed)

Company profile: We are seeking a Homes Coordinator to support a local business in Newcastle under Lyme on a 6 month fixed term contract. Job Description: Following clearly laid out processes to ensure maintenance services are delivered efficiently in all homes Ensure all back-office processes are followed for all work streams to deliver a effective and efficient maintenance service for the company. To schedule internal and external activity liaising between contractors, internal delivery teams and customers to ensure that customer options and relevant literature is prepared and delivered at appropriate times to ensure that work programme targets are achieved. As and when required for complex repairs or processing asbestos requests, keeping inhouse management and job deployment systems accurate and up to date. To effective schedule activity for both grounds' maintenance and void works, processing voids through to completion and handover to the lettings team. To accurately raise work and variation orders to sub-contractor's proving purchase orders and processing payments in a timely manner. To effectively support customers who need to be re-homed during works that are being completed, keeping them at the heart of what you do and walking beside them in their journey. To develop, maintain and support an effective & efficient contract management process, utilising the correct contract management process and portal for sub-contractors for regular progress and updates. To initiate research and to monitor, maintain and interpret the results of customer surveys including the production and maintenance of records/databases, reports, and other control information as required by the Company and/or other external sources. To support our customers with initial complaints resulting from responsive, voids and grounds maintenance and communal cleaning work streams (escalating where necessary) and to provide trend analysis and provide service improvements from complaint analysis. As and when required to meetings, communicate and present the objectives of the departments to other teams, Customer Groups and focus groups including the occasional attendance of weekend/ evening meetings. To undertake any other duties as may be reasonably required of the post holder which is commensurate with the grading of the position. Candidate Requirements: Experience: Experience working in a customer focused environment Previous experience in coordinating trades people or engineers or housing repairs is essential Strong administration skills Numerate and IT literate and is able to work effectively with microsoft office applications Ability to understand and interpret data and provide reports for the management team Effective communication Self motivated, utilisation of own initiative and acts as a positive role model Ability to display a calm and patient approach when dealing with challenging customers and situations Demonstratable experience of working in property maintenance or construction co ordination environment Experience of using and updating housing and contract management systems Able to work in a team, managing multiple priorities and oragnising workload around objectives and deadlines Essential Hold a current UK driving licence This role will need a satisfactory basic DBS certificate Be flexible with working hours to meet service requirements This role is commutable from: Newcastle under Lyme, Stoke on Trent, Keele, Congleton, Stone and surrounding areas This role would suit candidates with the following experience: Repairs Coordinator, Maintenance Coordinator, Scheduler, Labour Controller, Engineering Coordinator Hours: Monday Friday 37 hours per week Salary: £28,047 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

Haulage and Logistics Opportunity! This is a first-class Logistics Coordinator position; this role will be office based in Immingham! WHAT IS IN IT FOR YOU? Annual base Salary of £30,000 per annum Monday to Friday working hours, office based in Immingham. 33 days holiday leave, inclusive of bank holidays. 4% employee, 5% business pension contribution This is an office-based site role Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one A clear voice within the business. Extremely positive culture Ongoing continuous investment within the business! Business is backed by a hugely recognised and respected PLC. THE BUSINESS Our client specialises within the Agricultural sector, they are a true market leader within their niche. They seek to appoint a Logistics and Haulage staff member on a permanent basis from day one. The Logistics (Haulage) Coordinator supports the planning and coordination of outbound and inbound transport activities. The role focuses on ensuring deliveries and collections are booked accurately and completed on time, while developing knowledge of transport operations, systems, and processes. Working closely with customer service, production, and warehouse teams, this role provides day-to-day administrative and coordination support, with the opportunity to grow into a more autonomous haulage planning role over time. THE ROLE Transport Booking & Coordination Book transport with approved hauliers in line with instructions and schedules. Assist in planning daily transport requirements based on sales orders and production output. Ensure all bookings are accurately recorded and communicated to relevant teams. Delivery Support Track deliveries and collections, updating systems and stakeholders as required. Highlight delays or issues to the Customer Service & Procurement Lead or relevant team members. Support in rebooking or rearranging deliveries when required. Haulier Communication Act as a point of contact for hauliers and drivers for day-to-day queries. Build positive working relationships with transport providers over time. Inbound Coordination (Support Role) Assist with booking inbound deliveries in line with site capacity. Help manage delivery slots to support smooth site operations. Administration & Systems Maintain accurate records of transport bookings, costs, and documentation. Support checking of haulage invoices against agreed rates. Update ERP/transport systems with relevant information. Cross-Functional Support Work closely with customer service, production, and warehouse teams to support order fulfilment. Communicate effectively to ensure alignment on priorities and changes. THE PERSON Willingness to learn and develop in a logistics role. Ability to manage multiple tasks with support. Clear communication skills. Basic IT skills (Excel, Outlook; ERP experience beneficial but not essential). Previous experience in an administrative, logistics, or customer service role (desirable but not essential). Interest in logistics, supply chain, or transport operations. TO APPLY Please apply for this position and your CV will go direct to Kyle Jevons at Westray Recruitment Group

Job Title: Community Coordinator - Lancashire and Cumbria Reporting To: Regional Manager Salary Range: £25,000 Per Annum Contract Type: Permanent, Full Time Location: Field Based role covering Lancashire and Cumbria Working days/hours per week: 35 hours per week, Monday Friday, 9am 5pm Requirements: We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records. Our Vision: A UK where No good food goes to waste . The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy. Purpose of the Job To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area. Duties & Responsibilities Annual and on-going charity account management Liaison with store or retailer personnel to ensure positive charity experience and issue resolution Strong skills in relationship management and networking for programme development Compliance and safety of charity food use Community engagement Operational support and data reporting for performance improvement Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled. Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication Skills & Experience Required Essential Background in account management, customer service, sales or the charity sector is preferred Experience in community engagement and/or partnership building Demonstrable experience of the ability to prioritise workload and deliver to tight timescales Strong IT skills and ability to manage large data sets Proficient in Microsoft office and experience with CRM software desired Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region Equity Diversity Inclusion & Belonging We are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. Application Procedure Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted. Recruitment Timeline We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.