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customer service officer
Staffline
Retail Security Officer
Staffline
TSS are looking for a Retail Security Officer to cover various stores in Glasgow, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Position: Retail Security Officer Location: Glasgow Pay Rate: £14.35 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer, your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T145) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Apr 30, 2026
Full time
TSS are looking for a Retail Security Officer to cover various stores in Glasgow, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Position: Retail Security Officer Location: Glasgow Pay Rate: £14.35 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer, your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T145) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Staffline
Retail Security Officer
Staffline
TSS are looking for a Retail Security Officer in Ammanford where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Ammanford Pay Rate: £13.38 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T164) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Apr 30, 2026
Full time
TSS are looking for a Retail Security Officer in Ammanford where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license. Position: Retail Security Officer Location: Ammanford Pay Rate: £13.38 per hour Hours: Various Shifts: Various Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T164) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
THE HYDE GROUP
Service Charge Officer
THE HYDE GROUP
Service Charge Officer Park Street, London Bridge - Hybrid (2 days, 3 days WFH) £33,000 - £42,500 Would you like to join Hyde as a Service Charge Officer? We are looking for a customer-focused and detail-oriented Service Charge Officer to join our Service Charge Team click apply for full job details
Apr 30, 2026
Full time
Service Charge Officer Park Street, London Bridge - Hybrid (2 days, 3 days WFH) £33,000 - £42,500 Would you like to join Hyde as a Service Charge Officer? We are looking for a customer-focused and detail-oriented Service Charge Officer to join our Service Charge Team click apply for full job details
BETTER BANKSIDE
Communications and Events Officer
BETTER BANKSIDE
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Apr 30, 2026
Full time
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Bell Cornwall Recruitment
HR Officer (12 Month FTC)
Bell Cornwall Recruitment
HR Officer (12 Month FTC) Shirley, Birmingham 32000 (DOE) BCR/AB/ 32291 Bell Cornwall Recruitment are pleased to be hiring for a HR Officer working for a UK-based consultancy specialising in humanitarian and development programmes, supporting delivery of international projects in complex settings. Based in Shirley, Birmingham. Duties and Responsibilities Coordinate recruitment processes, including scheduling interviews, reference checks, and contract preparation Maintain accurate and up-to-date personnel records and HR documentation Support onboarding and induction of staff Track attendance, leave, and contract timelines, ensuring timely follow-up actions Provide administrative support including meeting coordination, calendars, travel arrangements, and document management Maintain organised filing systems and administrative trackers Ensure compliance with HR policies, confidentiality standards, and data protection requirements Act as a first point of contact for HR and administrative queries Support preparation of HR and administrative reports Experience and Qualifications Essential Degree or diploma in HR, Business Administration, or a related field Minimum 5 years' experience in HR and administration Strong organisational skills and attention to detail Experience managing personnel records and recruitment processes Good understanding of HR procedures and confidentiality Desirable Experience in humanitarian, NGO, consultancy, or project-based environments If you are a HR Officer based in Shirley, Birmingham, who is seeking a new challenge, please get in touch! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 30, 2026
Full time
HR Officer (12 Month FTC) Shirley, Birmingham 32000 (DOE) BCR/AB/ 32291 Bell Cornwall Recruitment are pleased to be hiring for a HR Officer working for a UK-based consultancy specialising in humanitarian and development programmes, supporting delivery of international projects in complex settings. Based in Shirley, Birmingham. Duties and Responsibilities Coordinate recruitment processes, including scheduling interviews, reference checks, and contract preparation Maintain accurate and up-to-date personnel records and HR documentation Support onboarding and induction of staff Track attendance, leave, and contract timelines, ensuring timely follow-up actions Provide administrative support including meeting coordination, calendars, travel arrangements, and document management Maintain organised filing systems and administrative trackers Ensure compliance with HR policies, confidentiality standards, and data protection requirements Act as a first point of contact for HR and administrative queries Support preparation of HR and administrative reports Experience and Qualifications Essential Degree or diploma in HR, Business Administration, or a related field Minimum 5 years' experience in HR and administration Strong organisational skills and attention to detail Experience managing personnel records and recruitment processes Good understanding of HR procedures and confidentiality Desirable Experience in humanitarian, NGO, consultancy, or project-based environments If you are a HR Officer based in Shirley, Birmingham, who is seeking a new challenge, please get in touch! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Brook Street
Admin Officer
Brook Street Darlington, County Durham
Administrative Officer - HMCTS (Gateshead) Fully office based Pay 12.86 per hour Our client, a reputable government organisation, is hiring for an Administrative Officer to join their team in Gateshead. This role is vital in supporting the smooth operation of Courts, Tribunals, and other judicial services, ensuring high standards of customer service and efficient case management. What you'll be doing: Preparing papers, files, and court documents for hearings and meetings Managing records on in-house systems and inputting data accurately Assisting with clerking civil and family courts, tribunals, and hearings Supporting court users by scheduling, serving documents, and executing warrants Handling face-to-face, written, and telephone enquiries with professionalism Contributing to team meetings, problem-solving, and small projects Processing casework such as court orders, claims, fines, and legal aid documentation Checking and verifying documents, records, and accounts for accuracy and compliance Collecting and assembling information for reports, statistical analysis, and court returns Communicating effectively with judiciary, court staff, external agencies, and the public What you'll bring: Minimum of 5 GCSEs (A-C) or NVQ Business Administration Level II, or relevant administrative experience Strong computer skills to handle data entry, document preparation, and reporting Excellent customer service skills with a professional, helpful approach Ability to work as part of a team, demonstrating flexibility and initiative Good organisational skills to manage multiple tasks and deadlines Clear communication skills, both written and verbal This is an excellent opportunity to contribute to a vital public service, with ongoing professional development and career progression available within the operational delivery profession. If you're organised, proactive, and committed to delivering high-quality service, we'd love to hear from you. Location: Gateshead Hours: Full-time Apply now to join a dedicated team supporting justice and public service excellence! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 30, 2026
Seasonal
Administrative Officer - HMCTS (Gateshead) Fully office based Pay 12.86 per hour Our client, a reputable government organisation, is hiring for an Administrative Officer to join their team in Gateshead. This role is vital in supporting the smooth operation of Courts, Tribunals, and other judicial services, ensuring high standards of customer service and efficient case management. What you'll be doing: Preparing papers, files, and court documents for hearings and meetings Managing records on in-house systems and inputting data accurately Assisting with clerking civil and family courts, tribunals, and hearings Supporting court users by scheduling, serving documents, and executing warrants Handling face-to-face, written, and telephone enquiries with professionalism Contributing to team meetings, problem-solving, and small projects Processing casework such as court orders, claims, fines, and legal aid documentation Checking and verifying documents, records, and accounts for accuracy and compliance Collecting and assembling information for reports, statistical analysis, and court returns Communicating effectively with judiciary, court staff, external agencies, and the public What you'll bring: Minimum of 5 GCSEs (A-C) or NVQ Business Administration Level II, or relevant administrative experience Strong computer skills to handle data entry, document preparation, and reporting Excellent customer service skills with a professional, helpful approach Ability to work as part of a team, demonstrating flexibility and initiative Good organisational skills to manage multiple tasks and deadlines Clear communication skills, both written and verbal This is an excellent opportunity to contribute to a vital public service, with ongoing professional development and career progression available within the operational delivery profession. If you're organised, proactive, and committed to delivering high-quality service, we'd love to hear from you. Location: Gateshead Hours: Full-time Apply now to join a dedicated team supporting justice and public service excellence! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Global 4 Communications Ltd
Head of IT Managed Services
Global 4 Communications Ltd Horsham, Sussex
Job Title: Head of IT Managed Services Location: Horsham, West Sussex (Flexible Working Options Available) Salary: Negotiable + Uncapped OTE (£280,000 - £300,000) + Share Scheme Inclusion Working Hours: 8 30, Monday to Friday The Opportunity Are you a highly experienced leader ready to make a tangible impact in a fast-growing UK technology business? We are Global 4 Communications, a passionate provider of comprehensive business services, and we are looking for a Head of Managed Services to step into a pivotal leadership role. This is a rare opportunity to join our Senior Leadership Team (SLT) and take ownership of a high-potential function primed for significant expansion. With a strong foundation already in place across IT Managed Services, Cyber Security, and Microsoft-centric solutions (including Copilot and AI), you will be empowered to shape, scale, and elevate our offering into a market-leading proposition. You won't just be leading a team; you will have a genuine seat at the table, influencing the trajectory of the business and sharing in the rewards through our SLT employee share scheme. Your Mission Working at the intersection of technology and commercial strategy, you will partner closely with our Chief Sales Officer to define and execute a clear vision for growth. Key Responsibilities: Drive the Strategy: Own the vision, roadmap, and execution plan for the Managed Services function, aligning it with wider business objectives across IT services, Cyber Security, and Microsoft-led solutions. Accelerate Revenue: Partner with the Chief Sales Officer to identify growth opportunities, shape propositions, and maximise revenue across existing customers and new prospects. Build a High-Performing Team: Take full ownership of recruitment, attracting and retaining the right talent to support rapid growth and exceptional service quality. Develop Future Leaders: Create a culture of progression by mentoring team members, establishing clear career pathways, and coaching high performers to reach their full potential. Operational Excellence: Establish scalable structures, processes, and governance while effectively delegating responsibility. Who We Are Looking For Proven leadership success in a senior role within an IT Managed Services and/or Cyber Security environment. At least 5 years of experience leading, developing, and growing high-performing teams. A strong commercial and financially driven mindset with experience owning or contributing to revenue targets. Deep familiarity with the Microsoft ecosystem, including cloud, security, and emerging technologies such as AI and Copilot. What We Offer We know our people are at the heart of our success, which is why we invest heavily in our teams. In addition to a fantastic basic salary, uncapped earning potential, and an SLT share scheme, you will enjoy: 33 days holiday allowance (including bank holidays), plus 5 additional days granted based on length of service. A Buy & Sell holiday allowance scheme. 50% off our Broadband & Utility packages (completely free after two years!). Death in service benefit and a comprehensive pension scheme. Complimentary fresh fruit, tea, coffee, and a "Friday fridge". Company lunches, fun incentives, and a "Kudos" Employee Recognition Scheme including days out. Eye care vouchers and paid Charity leave. About Global 4 Communications As a leading UK-based provider, we deliver a comprehensive portfolio spanning IT Managed Services, Cyber Security, Microsoft technologies, telephone systems, business mobiles, and business energy. We don t just provide services; we become a strategic extension of our clients teams. Join us on this ambitious journey where your ideas are valued, your contribution matters, and your success is shared. Apply today to build something meaningful and shape the future of Global 4 Communications!
Apr 30, 2026
Full time
Job Title: Head of IT Managed Services Location: Horsham, West Sussex (Flexible Working Options Available) Salary: Negotiable + Uncapped OTE (£280,000 - £300,000) + Share Scheme Inclusion Working Hours: 8 30, Monday to Friday The Opportunity Are you a highly experienced leader ready to make a tangible impact in a fast-growing UK technology business? We are Global 4 Communications, a passionate provider of comprehensive business services, and we are looking for a Head of Managed Services to step into a pivotal leadership role. This is a rare opportunity to join our Senior Leadership Team (SLT) and take ownership of a high-potential function primed for significant expansion. With a strong foundation already in place across IT Managed Services, Cyber Security, and Microsoft-centric solutions (including Copilot and AI), you will be empowered to shape, scale, and elevate our offering into a market-leading proposition. You won't just be leading a team; you will have a genuine seat at the table, influencing the trajectory of the business and sharing in the rewards through our SLT employee share scheme. Your Mission Working at the intersection of technology and commercial strategy, you will partner closely with our Chief Sales Officer to define and execute a clear vision for growth. Key Responsibilities: Drive the Strategy: Own the vision, roadmap, and execution plan for the Managed Services function, aligning it with wider business objectives across IT services, Cyber Security, and Microsoft-led solutions. Accelerate Revenue: Partner with the Chief Sales Officer to identify growth opportunities, shape propositions, and maximise revenue across existing customers and new prospects. Build a High-Performing Team: Take full ownership of recruitment, attracting and retaining the right talent to support rapid growth and exceptional service quality. Develop Future Leaders: Create a culture of progression by mentoring team members, establishing clear career pathways, and coaching high performers to reach their full potential. Operational Excellence: Establish scalable structures, processes, and governance while effectively delegating responsibility. Who We Are Looking For Proven leadership success in a senior role within an IT Managed Services and/or Cyber Security environment. At least 5 years of experience leading, developing, and growing high-performing teams. A strong commercial and financially driven mindset with experience owning or contributing to revenue targets. Deep familiarity with the Microsoft ecosystem, including cloud, security, and emerging technologies such as AI and Copilot. What We Offer We know our people are at the heart of our success, which is why we invest heavily in our teams. In addition to a fantastic basic salary, uncapped earning potential, and an SLT share scheme, you will enjoy: 33 days holiday allowance (including bank holidays), plus 5 additional days granted based on length of service. A Buy & Sell holiday allowance scheme. 50% off our Broadband & Utility packages (completely free after two years!). Death in service benefit and a comprehensive pension scheme. Complimentary fresh fruit, tea, coffee, and a "Friday fridge". Company lunches, fun incentives, and a "Kudos" Employee Recognition Scheme including days out. Eye care vouchers and paid Charity leave. About Global 4 Communications As a leading UK-based provider, we deliver a comprehensive portfolio spanning IT Managed Services, Cyber Security, Microsoft technologies, telephone systems, business mobiles, and business energy. We don t just provide services; we become a strategic extension of our clients teams. Join us on this ambitious journey where your ideas are valued, your contribution matters, and your success is shared. Apply today to build something meaningful and shape the future of Global 4 Communications!
Site Facilities Officer
Grafham Water Center Little Stukeley, Cambridgeshire
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
Apr 30, 2026
Full time
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
Site Facilities Officer
Grafham Water Center Histon, Cambridgeshire
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
Apr 30, 2026
Full time
# Site Facilities Officer About the roleA new opportunity has arisen for a Site Facilities Officer to join the Property Services Site Facilities Team primarily based at our headquarters, New Shire Hall in Alconbury Weald, occasionally at a CCC office location in Histon, near Cambridge and regularly working at CCC's sites throughout Cambridgeshire.We are looking to appoint a committed and self-motivated professional to support the CCC Facilities Management and Property Services team. The successful candidate will be responsible for monitoring the preventative and reactive maintenance cycles, minor repairs, liaising with building contractors and the property services helpdesk, security of keys, building checks, overseeing visitor parking, collection and deliveries, working on the set-up of some corporate events and ensuring our buildings are safe, secure, clean, tidy and fit for purpose.You will need to have some experience of working in a building facilities and customer service environment as part of a busy team. Ideally you will have undertaken some formal training in property and facilities related subjects covering the health and safety of yourself and others.The successful candidate must be proactive and able to work under their own initiative, as well as contributing to team working. You will be an ambitious and innovative individual who is focussed on providing good customer service, with excellent communication skills to deal with customers and colleagues at all levels. A full driving licence and the ability to work flexibly are essential for this role.Applications close on Monday 4th May 2026For informal enquiries or a discussion about the job role, please contact our Facilities Manager, Richard Panter on or by email at: or our Site Facilities Manager, Gavin Barber on or to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Overall purpose of the job To monitor, manage and assist in ensuring that all CCC corporate properties are fit for purpose, are safe for our customers and staff to utilise daily and our contractors adhere to the internal processes set out within our service level agreements with specific attention to adherence to health and safety whilst working within an operational building. To check, oversee and carry out small building repairs, where possible and when required be responsible for budgetary expenditure to facilitate repairs. Monitor and oversee the cleaning, security, waste management and grounds maintenance contracts at all our corporate sites throughout the county for compliance to standards. Manage contractors while on site, assisting with agreeing site access and ensuring that internal processes are always adhered to ensuring safety and compliance within an operational working building. Audit and report on maintenance issues through the appropriate route Performance and Risk management issues are recorded requiring good IT skills to use the FM Concerto system. To provide leadership and support to colleagues within Property on all matters relating to building maintenance, access, security, Councillor support and civic duties throughout the corporate Property Portfolio. (main accountabilities are listed in the attached Job description) Qualifications, knowledge, skills and experience The ideal applicant will have good communication and organisational skills, the ability to work individually as well as part of a team. Full details of requirements for qualifications, skills and experience are detailed in the attached person specification. Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesTake a look at our Employment Benefits Brochure attached to this advert to find out more.Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.Our four values are central to our culture, driving everything we do.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.The following content displays a map of the job's location. (C) OpenStreetMap contributors Site Facilities Officer Salary £28,598 - £31,022 Salary Frequency Annual Working Hours 37 Job Reference Ref/1757/8367 Contract Type
National Trust
Payroll Officer
National Trust Swindon, Wiltshire
Summary We're looking for a Payroll Officer to join our People Services Centre, playing a vital role in delivering accurate, timely payroll for people across the National Trust. This role is central to ensuring pay is processed correctly, compliantly and with care, supporting colleagues and managers across the organisation and helping protect our reputation. You'll bring specialist payroll knowledge and a strong customer focus, working in a complex, high-volume environment where attention to detail and confidentiality are essential. This is a role where your expertise makes a real difference to people's experience of work at the Trust. What it's like to work here You'll be part of a collaborative People Services Centre, working closely with colleagues across payroll, HR, finance and related teams. We work as one team, sharing knowledge and supporting each other to deliver a dependable, high-quality service. Your contractual location will be our office in Swindon and there will be an expectation for you to attend the office regularly. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll be responsible for processing and delivering multiple monthly payrolls, ensuring accuracy, timeliness and compliance with internal controls and external legislation. You'll respond to payroll queries, solve complex pay issues, and provide clear, professional advice to colleagues and stakeholders. You'll help prepare payrolls for authorisation and BACS submission, carry out user acceptance testing for system and legislative changes, and contribute to continuous improvement in payroll processes and reporting. Working with a wide range of teams, you'll apply judgement, discretion and technical expertise to ensure payroll is delivered with confidence and care. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for Strong knowledge of payroll compliance and legislation Ability to manually calculate payroll tasks - PAYE, SMP SSP, Overpayments Provide great communication to deal effectively with diverse stakeholders Delivery focused, time management and ability to meet critical deadlines Experience using Oracle payroll or similar application The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Apr 30, 2026
Full time
Summary We're looking for a Payroll Officer to join our People Services Centre, playing a vital role in delivering accurate, timely payroll for people across the National Trust. This role is central to ensuring pay is processed correctly, compliantly and with care, supporting colleagues and managers across the organisation and helping protect our reputation. You'll bring specialist payroll knowledge and a strong customer focus, working in a complex, high-volume environment where attention to detail and confidentiality are essential. This is a role where your expertise makes a real difference to people's experience of work at the Trust. What it's like to work here You'll be part of a collaborative People Services Centre, working closely with colleagues across payroll, HR, finance and related teams. We work as one team, sharing knowledge and supporting each other to deliver a dependable, high-quality service. Your contractual location will be our office in Swindon and there will be an expectation for you to attend the office regularly. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll be responsible for processing and delivering multiple monthly payrolls, ensuring accuracy, timeliness and compliance with internal controls and external legislation. You'll respond to payroll queries, solve complex pay issues, and provide clear, professional advice to colleagues and stakeholders. You'll help prepare payrolls for authorisation and BACS submission, carry out user acceptance testing for system and legislative changes, and contribute to continuous improvement in payroll processes and reporting. Working with a wide range of teams, you'll apply judgement, discretion and technical expertise to ensure payroll is delivered with confidence and care. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for Strong knowledge of payroll compliance and legislation Ability to manually calculate payroll tasks - PAYE, SMP SSP, Overpayments Provide great communication to deal effectively with diverse stakeholders Delivery focused, time management and ability to meet critical deadlines Experience using Oracle payroll or similar application The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Relief Security Officer
Salisbury Group
Overview Hourly Rate: £14.80 Location: London Shift Pattern: This is a zero-hour contract for a Relief Security Officer. The successful candidate will need to be flexible and will be expected to cover shifts as and when required. The Role - Relief Security Officer Atlas Security is security arm of the Atlas FM Group and was launched in 2021. This is an incredibly exciting time to join this young and dynamic organisation. Working for Atlas Security means becoming a part of a highly successful organisation that puts the happiness of its employees and customers at the forefront of everything it does. What you'll be doing Working across a range of sites providing holiday and sickness cover Protecting our customers' property and people Providing a high standard of customer care Delivery of security duties including access control, patrolling, CCTV monitoring Being an ambassador for both our customers and Atlas Security About You We're looking to recruit a person who is compassionate, diligent and professional in the delivery of their duties. If you are enthusiastic, take pride in your work and have great attention to detail you'll fit in perfectly with our award-winning team. To find out more about us, browse our website before applying. Required experience, skills and requirements Team player Strong customer service Health & Safety awareness Confident, approachable and professional Good level of written and spoken English You must have the right to work in the UK and be able to evidence this You must hold an SIA licence or be willing to undertake the necessary training About The Company Atlas Security is part of the Atlas Group and was launched in 2021. We are one of the fastest growing security companies in the UK and strive to share our purpose and values, including creating happiness and ensuring everyone goes home safe and healthy.
Apr 30, 2026
Full time
Overview Hourly Rate: £14.80 Location: London Shift Pattern: This is a zero-hour contract for a Relief Security Officer. The successful candidate will need to be flexible and will be expected to cover shifts as and when required. The Role - Relief Security Officer Atlas Security is security arm of the Atlas FM Group and was launched in 2021. This is an incredibly exciting time to join this young and dynamic organisation. Working for Atlas Security means becoming a part of a highly successful organisation that puts the happiness of its employees and customers at the forefront of everything it does. What you'll be doing Working across a range of sites providing holiday and sickness cover Protecting our customers' property and people Providing a high standard of customer care Delivery of security duties including access control, patrolling, CCTV monitoring Being an ambassador for both our customers and Atlas Security About You We're looking to recruit a person who is compassionate, diligent and professional in the delivery of their duties. If you are enthusiastic, take pride in your work and have great attention to detail you'll fit in perfectly with our award-winning team. To find out more about us, browse our website before applying. Required experience, skills and requirements Team player Strong customer service Health & Safety awareness Confident, approachable and professional Good level of written and spoken English You must have the right to work in the UK and be able to evidence this You must hold an SIA licence or be willing to undertake the necessary training About The Company Atlas Security is part of the Atlas Group and was launched in 2021. We are one of the fastest growing security companies in the UK and strive to share our purpose and values, including creating happiness and ensuring everyone goes home safe and healthy.
Hays
Business Support Officer - Birmingham
Hays
Business Support Officer needed in Birmingham - 29 hours per week Your new company Birmingham City Council are seeking a proactive and detail-focused Business Support Officer to join their Health and Safety team. In this role, you will play a vital part in ensuring our services run smoothly by coordinating pre-employment checks, supporting medical clearances, and managing DBS applications. Your work will help ensure that colleagues across the organisation can begin their roles efficiently and safely, ultimately supporting essential frontline services for the people of Birmingham. Your new role As a Business Support Officer, you will coordinate and process pre-employment medical checks by liaising with Occupational Health and candidates, and you will administer DBS applications from start to finish, ensuring accuracy, compliance, and timely completion. You will maintain up-to-date digital and paper records in line with Council policies and data protection requirements, while providing excellent customer service to internal teams, candidates, and external partners. The role also involves working collaboratively with HR, hiring managers, and safeguarding colleagues to resolve queries and support smooth onboarding processes, as well as contributing to continuous improvement by helping streamline and modernise business support workflows. This is a part-time role working 4 days a week and will be fully office based. What you'll need to succeed To be successful in this role, you need to be someone who is organised, detail-driven, and able to manage multiple tasks and deadlines with confidence. You should be comfortable using ICT systems such as databases and Microsoft Office, and able to handle sensitive and confidential information with professionalism and integrity. Strong communication skills are essential, as you'll be expected to build positive working relationships and provide clear, helpful guidance to colleagues and candidates. You'll bring solid administrative experience-ideally within HR, recruitment, compliance, safeguarding, or a similar environment-with any prior knowledge of DBS or Occupational Health processes considered a valuable advantage. What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Seasonal
Business Support Officer needed in Birmingham - 29 hours per week Your new company Birmingham City Council are seeking a proactive and detail-focused Business Support Officer to join their Health and Safety team. In this role, you will play a vital part in ensuring our services run smoothly by coordinating pre-employment checks, supporting medical clearances, and managing DBS applications. Your work will help ensure that colleagues across the organisation can begin their roles efficiently and safely, ultimately supporting essential frontline services for the people of Birmingham. Your new role As a Business Support Officer, you will coordinate and process pre-employment medical checks by liaising with Occupational Health and candidates, and you will administer DBS applications from start to finish, ensuring accuracy, compliance, and timely completion. You will maintain up-to-date digital and paper records in line with Council policies and data protection requirements, while providing excellent customer service to internal teams, candidates, and external partners. The role also involves working collaboratively with HR, hiring managers, and safeguarding colleagues to resolve queries and support smooth onboarding processes, as well as contributing to continuous improvement by helping streamline and modernise business support workflows. This is a part-time role working 4 days a week and will be fully office based. What you'll need to succeed To be successful in this role, you need to be someone who is organised, detail-driven, and able to manage multiple tasks and deadlines with confidence. You should be comfortable using ICT systems such as databases and Microsoft Office, and able to handle sensitive and confidential information with professionalism and integrity. Strong communication skills are essential, as you'll be expected to build positive working relationships and provide clear, helpful guidance to colleagues and candidates. You'll bring solid administrative experience-ideally within HR, recruitment, compliance, safeguarding, or a similar environment-with any prior knowledge of DBS or Occupational Health processes considered a valuable advantage. What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Policy Expert
Complaints Officer
Policy Expert
Complaints Officer - Exciting Opportunity (Apply Now!) We have new permanent opportunities available in our Complaints Team. The Role In the Complaints Team, you'll play a key role in delivering fair and high-quality outcomes for our customers. You'll take ownership of complaints from start to finish, including complex and escalated cases, ensuring every case is handled with care, accuracy, and in line with regulatory requirements. You'll also be responsible for managing interactions with external bodies such as the Financial Ombudsman Service, handling Data Subject Access Requests (DSAR's), and responding to customer feedback. This role requires a strong balance of investigation, regulatory awareness, and customer focus, resolving issues while ensuring compliance and maintaining trust and confidence in our brand. Why move into Complaints? Complaints is one of the most impactful areas of the business. It's where we can turn things around for our customers and truly show what we stand for. Build highly valued skills - Develop investigation, decision-making, and problem-solving skills Make a real impact - Help customers at critical moments and deliver fair outcomes Grow your confidence - Strengthen communication, influencing, and resilience Broaden your knowledge - Gain exposure across teams, products, and processes Open up career opportunities - A strong pathway into compliance, operations, and leadership roles What You'll Be Doing Take Ownership of Complaints Manage customer complaints across phone, written, and online channels - investigating thoroughly and driving them through to resolution. Deliver Fair Outcomes Review each case carefully, making balanced decisions that are fair to both the customer and the business. Handle Escalations & Regulatory Requests Manage escalated cases, including those referred to the Financial Ombudsman Service, and take ownership of DSAR's, ensuring all responses are accurate, thorough, and delivered within regulatory timeframes. Work Across Teams Collaborate with internal departments and external bodies (including the Financial Ombudsman Service) to gather information and resolve cases effectively. Communicate with Confidence Speak with customers to understand concerns, explain outcomes clearly, and ensure they feel heard throughout the process. Manage Customer Feedback Review, respond to, and learn from customer feedback to identify trends and support continuous improvement in service delivery. Maintain Accuracy Keep detailed and accurate records, manage multiple cases, and produce high-quality final response letters. Key Attributes for Success Empathetic & Customer-Focused - You support customers with care and professionalism, ensuring all complaints and feedback are handled sensitively and fairly. Strong Decision-Maker - You can assess information and make fair, confident decisions. Excellent Communicator - Clear, calm, and confident when dealing with customers, internal stakeholders, and external bodies such as the Financial Ombudsman Service. Detail-Oriented - High levels of accuracy across multiple cases ensuring all work meets regulatory and data protection requirements. Resilient & Adaptable - Effectively manages a demanding and varied workload, including complex complaints, escalations, and sensitive requests. Continuous Improvement Mindset - Able to identify themes in complaints and customer feedback, using insights to support improvements in processes and customer experience.
Apr 30, 2026
Full time
Complaints Officer - Exciting Opportunity (Apply Now!) We have new permanent opportunities available in our Complaints Team. The Role In the Complaints Team, you'll play a key role in delivering fair and high-quality outcomes for our customers. You'll take ownership of complaints from start to finish, including complex and escalated cases, ensuring every case is handled with care, accuracy, and in line with regulatory requirements. You'll also be responsible for managing interactions with external bodies such as the Financial Ombudsman Service, handling Data Subject Access Requests (DSAR's), and responding to customer feedback. This role requires a strong balance of investigation, regulatory awareness, and customer focus, resolving issues while ensuring compliance and maintaining trust and confidence in our brand. Why move into Complaints? Complaints is one of the most impactful areas of the business. It's where we can turn things around for our customers and truly show what we stand for. Build highly valued skills - Develop investigation, decision-making, and problem-solving skills Make a real impact - Help customers at critical moments and deliver fair outcomes Grow your confidence - Strengthen communication, influencing, and resilience Broaden your knowledge - Gain exposure across teams, products, and processes Open up career opportunities - A strong pathway into compliance, operations, and leadership roles What You'll Be Doing Take Ownership of Complaints Manage customer complaints across phone, written, and online channels - investigating thoroughly and driving them through to resolution. Deliver Fair Outcomes Review each case carefully, making balanced decisions that are fair to both the customer and the business. Handle Escalations & Regulatory Requests Manage escalated cases, including those referred to the Financial Ombudsman Service, and take ownership of DSAR's, ensuring all responses are accurate, thorough, and delivered within regulatory timeframes. Work Across Teams Collaborate with internal departments and external bodies (including the Financial Ombudsman Service) to gather information and resolve cases effectively. Communicate with Confidence Speak with customers to understand concerns, explain outcomes clearly, and ensure they feel heard throughout the process. Manage Customer Feedback Review, respond to, and learn from customer feedback to identify trends and support continuous improvement in service delivery. Maintain Accuracy Keep detailed and accurate records, manage multiple cases, and produce high-quality final response letters. Key Attributes for Success Empathetic & Customer-Focused - You support customers with care and professionalism, ensuring all complaints and feedback are handled sensitively and fairly. Strong Decision-Maker - You can assess information and make fair, confident decisions. Excellent Communicator - Clear, calm, and confident when dealing with customers, internal stakeholders, and external bodies such as the Financial Ombudsman Service. Detail-Oriented - High levels of accuracy across multiple cases ensuring all work meets regulatory and data protection requirements. Resilient & Adaptable - Effectively manages a demanding and varied workload, including complex complaints, escalations, and sensitive requests. Continuous Improvement Mindset - Able to identify themes in complaints and customer feedback, using insights to support improvements in processes and customer experience.
Head of Customer Service
Trade Mastermind Peterborough, Cambridgeshire
Head of Customer Service Location: Peterborough (Full-Time, Office-Based) Salary: £60,000 per annum (dependent on experience) Reporting to: Chief Executive Officer (CEO) About Trade Mastermind Trade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry click apply for full job details
Apr 30, 2026
Full time
Head of Customer Service Location: Peterborough (Full-Time, Office-Based) Salary: £60,000 per annum (dependent on experience) Reporting to: Chief Executive Officer (CEO) About Trade Mastermind Trade Mastermind is the UKs leading business education and coaching organisation for the construction and trade industry click apply for full job details
South East Water
External Communications Officer
South East Water Snodland, Kent
Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events. You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Apr 30, 2026
Full time
Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events. You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
RG Setsquare
Complaints Officer
RG Setsquare
Eden Brown are seeking a highly competent Complaints Resolution Officer on a 3 month temporary assignment situated in Lancashire The role is fully office based. No homeworking option. After the temporary assignment a permanent contract is potentially on offer for the right person The role will involve: - To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development. Interested candidates must have a Housing background in some capacity; Customer Services, Complaints or an indepth Call Centre expertise Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Seasonal
Eden Brown are seeking a highly competent Complaints Resolution Officer on a 3 month temporary assignment situated in Lancashire The role is fully office based. No homeworking option. After the temporary assignment a permanent contract is potentially on offer for the right person The role will involve: - To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development. Interested candidates must have a Housing background in some capacity; Customer Services, Complaints or an indepth Call Centre expertise Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Vibe Recruit
Admissions Officer
Vibe Recruit
Vibe Recruit are working with a client to recruit an Admissions Officer. This role focuses on supporting course administration, student admissions, and general office operations, alongside assisting with marketing and senior team support. Location: Malvern, Worcestershire Working Hours: Monday to Friday, 09:00 - 17:00 Salary: up to 27,000 (depending on experience) Key Responsibilities General admin: emails, calls, correspondence, reception, filing, enquiries Manage student bookings, records, and database updates Liaise with parents, agents, and students Create and send invoices Coordinate student arrivals, departures, and course details Maintain accurate records and documentation Prepare reports, meeting minutes, and schedules Update website content and process applications Handle post and courier arrangements Support visa processes and compliance reporting Send student reports, updates, and newsletters Assist with statistics, marketing events, and general admin tasks Candidate Profile Previous experience in an administrative role Organised, proactive, and able to manage a high workload Strong communication and customer service skills Good IT skills and attention to detail Able to work independently and under pressure Positive, flexible, and team-oriented attitude To be considered for this role, please upload your CV or contact Naomi on (phone number removed) Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Vibe Recruit are working with a client to recruit an Admissions Officer. This role focuses on supporting course administration, student admissions, and general office operations, alongside assisting with marketing and senior team support. Location: Malvern, Worcestershire Working Hours: Monday to Friday, 09:00 - 17:00 Salary: up to 27,000 (depending on experience) Key Responsibilities General admin: emails, calls, correspondence, reception, filing, enquiries Manage student bookings, records, and database updates Liaise with parents, agents, and students Create and send invoices Coordinate student arrivals, departures, and course details Maintain accurate records and documentation Prepare reports, meeting minutes, and schedules Update website content and process applications Handle post and courier arrangements Support visa processes and compliance reporting Send student reports, updates, and newsletters Assist with statistics, marketing events, and general admin tasks Candidate Profile Previous experience in an administrative role Organised, proactive, and able to manage a high workload Strong communication and customer service skills Good IT skills and attention to detail Able to work independently and under pressure Positive, flexible, and team-oriented attitude To be considered for this role, please upload your CV or contact Naomi on (phone number removed) Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Brook Street
Band 4 Procurement Officers
Brook Street
Join our team at Business Services Organisation as Procurement Officer and embark on a rewarding journey where your contributions truly matter! At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment. What We Offer: Salary of 14.06 per hour Work Monday to Friday from 9:00 AM to 5:00 PM Temporary, on going Key Responsibilities: Proactively review and source goods and services in line with value-for-money principles. Purchase goods and services using tendering and quotation processes in accordance with HSCNI procedures. Provide purchasing advice and information to customers on goods and service options. Operate PC and computer systems to support the delivery of purchasing services. Resolve invoice queries with HSCNI Finance to ensure timely supplier payments. Respond to supplier queries promptly. Qualifications: 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience. Proficiency in Microsoft Word, Excel, and Outlook is essential. Ready to Apply? If you're excited about this unique opportunity to contribute to healthcare within HSCNI , submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Seasonal
Join our team at Business Services Organisation as Procurement Officer and embark on a rewarding journey where your contributions truly matter! At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment. What We Offer: Salary of 14.06 per hour Work Monday to Friday from 9:00 AM to 5:00 PM Temporary, on going Key Responsibilities: Proactively review and source goods and services in line with value-for-money principles. Purchase goods and services using tendering and quotation processes in accordance with HSCNI procedures. Provide purchasing advice and information to customers on goods and service options. Operate PC and computer systems to support the delivery of purchasing services. Resolve invoice queries with HSCNI Finance to ensure timely supplier payments. Respond to supplier queries promptly. Qualifications: 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience. Proficiency in Microsoft Word, Excel, and Outlook is essential. Ready to Apply? If you're excited about this unique opportunity to contribute to healthcare within HSCNI , submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
SKY
R&D Prototyping Expert
SKY Edmonton, Cornwall
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do 1. Physical Model Making & Finishing Produce aesthetic models using a mix of traditional machinery (lathe, bandsaw, sanders) and digital tools (3D printers, laser cutters). Execute professional-grade finishing, including sanding, priming, painting, and texture matching to simulate production materials. Build functional "rigs" and mock-ups to test human-factors and scale. 2. Electronics & Mechatronics Integration Design and assemble "works-like" prototypes using microcontrollers (Arduino, ESP32, Raspberry Pi). Solder custom wire harnesses and basic PCBs for integrated sensors, actuators, and user interfaces (LEDs, displays, haptics). Write basic code to demonstrate design intent for design reviews. 3. Workshop Management & Safety Maintain and calibrate all shop equipment to ensure maximum uptime and safety. Manage inventory for prototyping consumables (resins, filaments, electronic components, fasteners). Act as the Safety Officer for the workshop, writing and adhering to risk assessments and training designers on the correct use of machinery. What you'll bring Experience in a professional prototyping lab, model shop, or R&D environment (ID consultancy experience is a major plus). CAD/CAM: Proficiency in SolidWorks, or Rhino for preparing files for 3D printing or milling paths. Electronics: Strong soldering skills and a solid understanding of basic circuit design and power management. Problem Solving: A "hacker" mindset-the ability to find creative ways to make a prototype work within the physical constraints the design. Craftsmanship: An obsessive eye for detail, particularly regarding tolerances, fit-and-finish, and material realism. Team overview The Group Industrial Design team at Sky spends every day creating world-class customer products and experiences across the Group Product portfolio. As well as designing physical products and packaging across entertainment, connectivity and security, we have bold and transformative plans for the future. A team of brilliant design specialists working across multiple disciplines - we're shaping the way customers enjoy Sky's products and services. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do 1. Physical Model Making & Finishing Produce aesthetic models using a mix of traditional machinery (lathe, bandsaw, sanders) and digital tools (3D printers, laser cutters). Execute professional-grade finishing, including sanding, priming, painting, and texture matching to simulate production materials. Build functional "rigs" and mock-ups to test human-factors and scale. 2. Electronics & Mechatronics Integration Design and assemble "works-like" prototypes using microcontrollers (Arduino, ESP32, Raspberry Pi). Solder custom wire harnesses and basic PCBs for integrated sensors, actuators, and user interfaces (LEDs, displays, haptics). Write basic code to demonstrate design intent for design reviews. 3. Workshop Management & Safety Maintain and calibrate all shop equipment to ensure maximum uptime and safety. Manage inventory for prototyping consumables (resins, filaments, electronic components, fasteners). Act as the Safety Officer for the workshop, writing and adhering to risk assessments and training designers on the correct use of machinery. What you'll bring Experience in a professional prototyping lab, model shop, or R&D environment (ID consultancy experience is a major plus). CAD/CAM: Proficiency in SolidWorks, or Rhino for preparing files for 3D printing or milling paths. Electronics: Strong soldering skills and a solid understanding of basic circuit design and power management. Problem Solving: A "hacker" mindset-the ability to find creative ways to make a prototype work within the physical constraints the design. Craftsmanship: An obsessive eye for detail, particularly regarding tolerances, fit-and-finish, and material realism. Team overview The Group Industrial Design team at Sky spends every day creating world-class customer products and experiences across the Group Product portfolio. As well as designing physical products and packaging across entertainment, connectivity and security, we have bold and transformative plans for the future. A team of brilliant design specialists working across multiple disciplines - we're shaping the way customers enjoy Sky's products and services. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
Design Prototype Developer
SKY Wembley, Middlesex
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do 1. Physical Model Making & Finishing Produce aesthetic models using a mix of traditional machinery (lathe, bandsaw, sanders) and digital tools (3D printers, laser cutters). Execute professional-grade finishing, including sanding, priming, painting, and texture matching to simulate production materials. Build functional "rigs" and mock-ups to test human-factors and scale. 2. Electronics & Mechatronics Integration Design and assemble "works-like" prototypes using microcontrollers (Arduino, ESP32, Raspberry Pi). Solder custom wire harnesses and basic PCBs for integrated sensors, actuators, and user interfaces (LEDs, displays, haptics). Write basic code to demonstrate design intent for design reviews. 3. Workshop Management & Safety Maintain and calibrate all shop equipment to ensure maximum uptime and safety. Manage inventory for prototyping consumables (resins, filaments, electronic components, fasteners). Act as the Safety Officer for the workshop, writing and adhering to risk assessments and training designers on the correct use of machinery. What you'll bring Experience in a professional prototyping lab, model shop, or R&D environment (ID consultancy experience is a major plus). CAD/CAM: Proficiency in SolidWorks, or Rhino for preparing files for 3D printing or milling paths. Electronics: Strong soldering skills and a solid understanding of basic circuit design and power management. Problem Solving: A "hacker" mindset-the ability to find creative ways to make a prototype work within the physical constraints the design. Craftsmanship: An obsessive eye for detail, particularly regarding tolerances, fit-and-finish, and material realism. Team overview The Group Industrial Design team at Sky spends every day creating world-class customer products and experiences across the Group Product portfolio. As well as designing physical products and packaging across entertainment, connectivity and security, we have bold and transformative plans for the future. A team of brilliant design specialists working across multiple disciplines - we're shaping the way customers enjoy Sky's products and services. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 30, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do 1. Physical Model Making & Finishing Produce aesthetic models using a mix of traditional machinery (lathe, bandsaw, sanders) and digital tools (3D printers, laser cutters). Execute professional-grade finishing, including sanding, priming, painting, and texture matching to simulate production materials. Build functional "rigs" and mock-ups to test human-factors and scale. 2. Electronics & Mechatronics Integration Design and assemble "works-like" prototypes using microcontrollers (Arduino, ESP32, Raspberry Pi). Solder custom wire harnesses and basic PCBs for integrated sensors, actuators, and user interfaces (LEDs, displays, haptics). Write basic code to demonstrate design intent for design reviews. 3. Workshop Management & Safety Maintain and calibrate all shop equipment to ensure maximum uptime and safety. Manage inventory for prototyping consumables (resins, filaments, electronic components, fasteners). Act as the Safety Officer for the workshop, writing and adhering to risk assessments and training designers on the correct use of machinery. What you'll bring Experience in a professional prototyping lab, model shop, or R&D environment (ID consultancy experience is a major plus). CAD/CAM: Proficiency in SolidWorks, or Rhino for preparing files for 3D printing or milling paths. Electronics: Strong soldering skills and a solid understanding of basic circuit design and power management. Problem Solving: A "hacker" mindset-the ability to find creative ways to make a prototype work within the physical constraints the design. Craftsmanship: An obsessive eye for detail, particularly regarding tolerances, fit-and-finish, and material realism. Team overview The Group Industrial Design team at Sky spends every day creating world-class customer products and experiences across the Group Product portfolio. As well as designing physical products and packaging across entertainment, connectivity and security, we have bold and transformative plans for the future. A team of brilliant design specialists working across multiple disciplines - we're shaping the way customers enjoy Sky's products and services. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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