Finance Director Location: Lancashire Reporting to: Managing Director Our client is seeking a commercially focused and strategic Finance Director to lead its finance function. This is a high-impact, executive-level role offering full ownership of financial strategy, performance, and governance. As a key member of the leadership team, you will play a critical role in driving profitability, supporting business transformation, and enabling future growth. To be successful you will have led a finance transformation within a fast-paced business, maximising value for shareholders. Prior experience of driving international growth would also be beneficial. Key Responsibilities: Strategic Leadership Develop and deliver the financial strategy aligned with overall business objectives Lead finance transformation initiatives, including structural and process improvements Provide insight, analysis, and challenge to support strategic decision-making Partner with senior stakeholders to drive growth, efficiency, and profitability Commercial Finance Lead pricing, margin optimisation, and profitability analysis Support contract negotiations and supplier agreements Identify opportunities to enhance revenue and reduce costs Present financial performance and insights to senior leadership and board stakeholders Financial Management & Reporting Oversee budgeting, forecasting, and long-term financial planning Ensure timely and accurate production of financial reports Governance & Compliance Ensure compliance with all statutory, regulatory, and tax requirements Maintain strong internal controls and risk management frameworks Manage relationships with auditors, banks, and external advisors Leadership Lead, develop, and inspire a high-performing finance team Foster a culture of accountability, collaboration, and continuous improvement Drive systems and process improvements across the finance function Skills & Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a number 1 in finance role Strong track record of leading finance transformation initiatives Commercially astute with the ability to influence senior stakeholders Experience operating in complex, fast-paced environments Strong analytical, communication, and leadership skills Experience with ERP systems and financial reporting tools Personal Attributes Strategic thinker with a hands-on approach High level of integrity and professionalism Results-driven with strong attention to detail Collaborative and influential leader Adaptable and resilient What's on Offer True finance role with full ownership and autonomy Opportunity to shape financial strategy within an established and evolving business High-impact position during a period of transformation Visible leadership role with board-level exposure Collaborative and ambitious working culture Competitive salary and benefits package Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 23, 2026
Full time
Finance Director Location: Lancashire Reporting to: Managing Director Our client is seeking a commercially focused and strategic Finance Director to lead its finance function. This is a high-impact, executive-level role offering full ownership of financial strategy, performance, and governance. As a key member of the leadership team, you will play a critical role in driving profitability, supporting business transformation, and enabling future growth. To be successful you will have led a finance transformation within a fast-paced business, maximising value for shareholders. Prior experience of driving international growth would also be beneficial. Key Responsibilities: Strategic Leadership Develop and deliver the financial strategy aligned with overall business objectives Lead finance transformation initiatives, including structural and process improvements Provide insight, analysis, and challenge to support strategic decision-making Partner with senior stakeholders to drive growth, efficiency, and profitability Commercial Finance Lead pricing, margin optimisation, and profitability analysis Support contract negotiations and supplier agreements Identify opportunities to enhance revenue and reduce costs Present financial performance and insights to senior leadership and board stakeholders Financial Management & Reporting Oversee budgeting, forecasting, and long-term financial planning Ensure timely and accurate production of financial reports Governance & Compliance Ensure compliance with all statutory, regulatory, and tax requirements Maintain strong internal controls and risk management frameworks Manage relationships with auditors, banks, and external advisors Leadership Lead, develop, and inspire a high-performing finance team Foster a culture of accountability, collaboration, and continuous improvement Drive systems and process improvements across the finance function Skills & Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) Proven experience in a number 1 in finance role Strong track record of leading finance transformation initiatives Commercially astute with the ability to influence senior stakeholders Experience operating in complex, fast-paced environments Strong analytical, communication, and leadership skills Experience with ERP systems and financial reporting tools Personal Attributes Strategic thinker with a hands-on approach High level of integrity and professionalism Results-driven with strong attention to detail Collaborative and influential leader Adaptable and resilient What's on Offer True finance role with full ownership and autonomy Opportunity to shape financial strategy within an established and evolving business High-impact position during a period of transformation Visible leadership role with board-level exposure Collaborative and ambitious working culture Competitive salary and benefits package Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer-centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of our residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything we do High-performing customer service operations across all channels Digital transformation and self-service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing Stonewater at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data-driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 23, 2026
Full time
Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer-centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of our residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything we do High-performing customer service operations across all channels Digital transformation and self-service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing Stonewater at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data-driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Apr 23, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
A leading organisation seeks an Interim Tax Manager to join its expanding team at a pivotal stage. Following record results and digital growth, it operates across Retail Solutions with a presence in numerous countries including the UK, Europe, and the US. Based in Staffordshire, the role offers collaboration with expert tax specialists, exposure to global operations, and a chance to contribute wit click apply for full job details
Apr 23, 2026
Seasonal
A leading organisation seeks an Interim Tax Manager to join its expanding team at a pivotal stage. Following record results and digital growth, it operates across Retail Solutions with a presence in numerous countries including the UK, Europe, and the US. Based in Staffordshire, the role offers collaboration with expert tax specialists, exposure to global operations, and a chance to contribute wit click apply for full job details
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are currently looking for an outstanding Senior CRM Executive to join our team. Reporting into the Senior CRM Manager, you will be accountable for the day-to-day execution and management of our automated, candidate-facing marketing campaigns which are leveraged through our ESP platform, Braze. This is an exciting role that involves strategy building, operational planning, lifecycle mapping and campaign creation. Automation of our CRM processes and delivering the best user experience will be at the heart of what you do. In addition, you will play a key role in developing and implementing our future cross-channel communications strategies with a focus on growing, retaining and managing job-seeker audiences. Responsibilities: Operate all CRM automations in Braze successfully and effectively, independently handling the day-to-day management of the platform Oversee the operations of client product delivery, ensuring any paid-for CRM services are delivered against expected SLAs Deliver growing levels of engagement, conversions and improved performance across email, push and other cross-channel communications Conduct all campaign optimisation, driving an always on' test and learn approach to improve user retention and engagement rates and drive long-term user loyalty Product performance reports, measuring against KPIs and forecasts, sourcing the relevant data and translating it into actionable insight Be the subject matter expert for the job seeker customer lifecycle, utilising data insights to make informed and strategic decisions Compile campaign copy and manage the visual execution of campaigns, working closely with the Design team on creative briefs Manage and oversee all campaign testing and tracking Support the Senior CRM Manager on larger scale projects, such as the introduction of new channel touchpoints and transformation of user journeys Collaborate with wider teams within Marketing to ensure CRM communications link to wider marketing messaging Help and support the B2B email team in ensuring best practices are shared amongst the team and be able to support whilst they are on leave What we're looking for Experience in a CRM role in a B2C/DTC market Proficient in CRM software, preferably Braze Highly analytical and able to independently source and translate data Strong communication skills with the ability to work with technical and non-technical stakeholders Effective problem-solving skills Experience in understanding and modifying HTML code Understanding of Liquid Language & SQL preferred Operates in a well-organised manner with minimum supervision We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Apr 23, 2026
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are currently looking for an outstanding Senior CRM Executive to join our team. Reporting into the Senior CRM Manager, you will be accountable for the day-to-day execution and management of our automated, candidate-facing marketing campaigns which are leveraged through our ESP platform, Braze. This is an exciting role that involves strategy building, operational planning, lifecycle mapping and campaign creation. Automation of our CRM processes and delivering the best user experience will be at the heart of what you do. In addition, you will play a key role in developing and implementing our future cross-channel communications strategies with a focus on growing, retaining and managing job-seeker audiences. Responsibilities: Operate all CRM automations in Braze successfully and effectively, independently handling the day-to-day management of the platform Oversee the operations of client product delivery, ensuring any paid-for CRM services are delivered against expected SLAs Deliver growing levels of engagement, conversions and improved performance across email, push and other cross-channel communications Conduct all campaign optimisation, driving an always on' test and learn approach to improve user retention and engagement rates and drive long-term user loyalty Product performance reports, measuring against KPIs and forecasts, sourcing the relevant data and translating it into actionable insight Be the subject matter expert for the job seeker customer lifecycle, utilising data insights to make informed and strategic decisions Compile campaign copy and manage the visual execution of campaigns, working closely with the Design team on creative briefs Manage and oversee all campaign testing and tracking Support the Senior CRM Manager on larger scale projects, such as the introduction of new channel touchpoints and transformation of user journeys Collaborate with wider teams within Marketing to ensure CRM communications link to wider marketing messaging Help and support the B2B email team in ensuring best practices are shared amongst the team and be able to support whilst they are on leave What we're looking for Experience in a CRM role in a B2C/DTC market Proficient in CRM software, preferably Braze Highly analytical and able to independently source and translate data Strong communication skills with the ability to work with technical and non-technical stakeholders Effective problem-solving skills Experience in understanding and modifying HTML code Understanding of Liquid Language & SQL preferred Operates in a well-organised manner with minimum supervision We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Apr 23, 2026
Full time
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Job Title: Customer Support Executive Location: Middlebrook Contract and working pattern: 6 month fixed term contract, hybrid working What we're looking for AG Barr are looking for a Customer Support Executive to join our Customer Service Team, based in Middlebrook. Reporting to the Customer Service Team Leader, the Customer Support Executive will provide a comprehensive Customer support service to Commercial Operations, Business Development Managers, and wholesale customer supply chain to ensure the effective day to day management of AG Barr products and deliveries. The Customer Service team consists of the Customer Service Team Leader and 5 Customer Support Executives, and receives and processes wholesale customer orders each day. The role of the Customer Support team is to process wholesale customer orders, ensuring that they comply with agreed trading terms for individual customers and to resolve any issues that arise from receipt of orders until order processing is complete. Your responsibilities will include Liaising with our Customer Collaboration and Logistics teams to ensure customer delivery requirements can be met for any non standard orders or lead times. Liaising with our customers to ensure successful outcomes are delivered. Resolving customer order queries and complaints, ensuring that follow up action satisfies the customer order requirements at the lowest internal cost. Managing the stock cycle, working with the customer to resolve any matters that arise in relation to this. What you'll bring Been educated to GCSE level or equivalent. Experience in customer service or support role. Good numeracy skills and be IT literate. Good communication and analytical skills, with the ability to work well in a team. The ability to adopt a flexible approach to resolve customer stock problems. A working knowledge of what makes good customer service, with the foresight and initiative to highlight orders that may cause availability issues further down the line. What we offer We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes: Uncapped bonus linked to business performance Defined contribution Pension Up to 34 days holiday (depending on shift pattern) Flexible holiday trading Flexible cash pot to spend on benefits Healthcare Cash Plan Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc Life assurance Save as you earn scheme Staff sales discount Free AG Barr products throughout your working day and staff sales Annual salary review Ongoing professional development and access to Learning and Development programmes and content And much more! We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.
Apr 23, 2026
Full time
Job Title: Customer Support Executive Location: Middlebrook Contract and working pattern: 6 month fixed term contract, hybrid working What we're looking for AG Barr are looking for a Customer Support Executive to join our Customer Service Team, based in Middlebrook. Reporting to the Customer Service Team Leader, the Customer Support Executive will provide a comprehensive Customer support service to Commercial Operations, Business Development Managers, and wholesale customer supply chain to ensure the effective day to day management of AG Barr products and deliveries. The Customer Service team consists of the Customer Service Team Leader and 5 Customer Support Executives, and receives and processes wholesale customer orders each day. The role of the Customer Support team is to process wholesale customer orders, ensuring that they comply with agreed trading terms for individual customers and to resolve any issues that arise from receipt of orders until order processing is complete. Your responsibilities will include Liaising with our Customer Collaboration and Logistics teams to ensure customer delivery requirements can be met for any non standard orders or lead times. Liaising with our customers to ensure successful outcomes are delivered. Resolving customer order queries and complaints, ensuring that follow up action satisfies the customer order requirements at the lowest internal cost. Managing the stock cycle, working with the customer to resolve any matters that arise in relation to this. What you'll bring Been educated to GCSE level or equivalent. Experience in customer service or support role. Good numeracy skills and be IT literate. Good communication and analytical skills, with the ability to work well in a team. The ability to adopt a flexible approach to resolve customer stock problems. A working knowledge of what makes good customer service, with the foresight and initiative to highlight orders that may cause availability issues further down the line. What we offer We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes: Uncapped bonus linked to business performance Defined contribution Pension Up to 34 days holiday (depending on shift pattern) Flexible holiday trading Flexible cash pot to spend on benefits Healthcare Cash Plan Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc Life assurance Save as you earn scheme Staff sales discount Free AG Barr products throughout your working day and staff sales Annual salary review Ongoing professional development and access to Learning and Development programmes and content And much more! We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition.
Strategic Director of Finance Operations Nottingham is a bold, vibrant, and exciting Core City at the heart of the UK, alive with potential and ambition. Nottingham City Council has faced up to significant challenges, and we're approaching the future with courage, energy, and a clear plan to deliver meaningful change for our residents. Underpinning our rapid progress is a comprehensive transformation of our financial systems and governance. This has already delivered significant progress achieving the best financial performance of a UK Core City with an expected General Fund underspend of approximately £24m in 2025/26 and setting a marginal surplus general fund budget for 2026/27 including a 3.5 per cent tax rise from April - the first time in 18 years it has increased it by less than the maximum. Now we're looking for a key individual who will continue building on our achievements to date, and make us an exemplar of financial practice. As our new Strategic Director of Finance Operations, you will oversee the practical implementation and management of our new approach. Skilled at designing and embedding streamlined and reliable financial systems and processes, you'll bring knowledge and practical experience of delivering high-quality finance operations and organisational change ideally gained in a democratic context. You will hold Deputy S151 Officer status and will work closely with Service Directors, their senior teams and members to ensure best practice in financial planning, monitoring and risk mitigation in the design and delivery of services. You will hold Deputy S151 Officer status and will work closely with Service Directors, their senior teams and members to ensure best practice in financial planning, monitoring and risk mitigation in the design and delivery of services. Please visit to find out more. Alternatively, to arrange a confidential conversation with Helen Sawbridge or Roger Russell at Faerfield, please call or email or . Closing date: Midnight Friday 8 May 2026
Apr 23, 2026
Full time
Strategic Director of Finance Operations Nottingham is a bold, vibrant, and exciting Core City at the heart of the UK, alive with potential and ambition. Nottingham City Council has faced up to significant challenges, and we're approaching the future with courage, energy, and a clear plan to deliver meaningful change for our residents. Underpinning our rapid progress is a comprehensive transformation of our financial systems and governance. This has already delivered significant progress achieving the best financial performance of a UK Core City with an expected General Fund underspend of approximately £24m in 2025/26 and setting a marginal surplus general fund budget for 2026/27 including a 3.5 per cent tax rise from April - the first time in 18 years it has increased it by less than the maximum. Now we're looking for a key individual who will continue building on our achievements to date, and make us an exemplar of financial practice. As our new Strategic Director of Finance Operations, you will oversee the practical implementation and management of our new approach. Skilled at designing and embedding streamlined and reliable financial systems and processes, you'll bring knowledge and practical experience of delivering high-quality finance operations and organisational change ideally gained in a democratic context. You will hold Deputy S151 Officer status and will work closely with Service Directors, their senior teams and members to ensure best practice in financial planning, monitoring and risk mitigation in the design and delivery of services. You will hold Deputy S151 Officer status and will work closely with Service Directors, their senior teams and members to ensure best practice in financial planning, monitoring and risk mitigation in the design and delivery of services. Please visit to find out more. Alternatively, to arrange a confidential conversation with Helen Sawbridge or Roger Russell at Faerfield, please call or email or . Closing date: Midnight Friday 8 May 2026
Inventory Manager Country/Region: GB Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat - the world's first GEO LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat you'll get to: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat? Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space. Work Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well being and ensuring you have the flexibility you need to succeed both at work and at home. What You'll Do: As an Inventory Manager at Eutelsat group, you will play a pivotal role in managing our inventory financial operations for the OneWeb division, ensuring accuracy, and supporting our growth. Your key responsibilities will include: Posting all inventory related entries into the ERP system, with the ability to deliver on a tight Company close calendar. Ownership of the group's inventory control framework, working in partnership with Operation Inbound and Outbound logistics teams and third party logistic provider. Monitoring purchase of inventory with external suppliers with our Inbound Logistic Operations team in accordance with group policy and in line with Budget. Outbound Logistics are linked to relevant sales and accounted for correctly in SAP S4 Hana. Ensuring accounting is applied correctly to inventory, monitoring inventory purchases and sales. Work with the IT team to improve Intercompany transfers between warehouses and intercompany parties. Preparation of technical accounting papers associated with the inventory cycle. Understanding of provisions to be made for the OW Group. Interfacing with other accounting functions, tax, financial planning, and finance leadership as well as other internal and external parties. Preparation of monthly reporting and reconciliation of inventory movements with third party logistic provider(s) and KPIs. Assist with preparation of required government filings, as necessary. Perform special projects as needed, working with OW and Eutelsat Finance & Operations. What You'll Need: Significant professional experience of minimum 4 years. Strong knowledge of excel models and accounting software. Proven ability to understand and apply IFRS on the job. Experience of engaging with auditors or experience in working with a reputable audit firm. Hands on experience of fixed assets accounting in an asset intensive, multi national environment. Experience of preparing accounting and audit schedules and notes. Strong organizational skills, attention to detail, and analytical thinking. Where You'll Work: London, UK.
Apr 23, 2026
Full time
Inventory Manager Country/Region: GB Connect with Eutelsat Be part of a new era in communications, transforming connectivity with Eutelsat - the world's first GEO LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat you'll get to: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat? Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one third of our executive team and 60% of our board are represented by women. Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space. Work Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well being and ensuring you have the flexibility you need to succeed both at work and at home. What You'll Do: As an Inventory Manager at Eutelsat group, you will play a pivotal role in managing our inventory financial operations for the OneWeb division, ensuring accuracy, and supporting our growth. Your key responsibilities will include: Posting all inventory related entries into the ERP system, with the ability to deliver on a tight Company close calendar. Ownership of the group's inventory control framework, working in partnership with Operation Inbound and Outbound logistics teams and third party logistic provider. Monitoring purchase of inventory with external suppliers with our Inbound Logistic Operations team in accordance with group policy and in line with Budget. Outbound Logistics are linked to relevant sales and accounted for correctly in SAP S4 Hana. Ensuring accounting is applied correctly to inventory, monitoring inventory purchases and sales. Work with the IT team to improve Intercompany transfers between warehouses and intercompany parties. Preparation of technical accounting papers associated with the inventory cycle. Understanding of provisions to be made for the OW Group. Interfacing with other accounting functions, tax, financial planning, and finance leadership as well as other internal and external parties. Preparation of monthly reporting and reconciliation of inventory movements with third party logistic provider(s) and KPIs. Assist with preparation of required government filings, as necessary. Perform special projects as needed, working with OW and Eutelsat Finance & Operations. What You'll Need: Significant professional experience of minimum 4 years. Strong knowledge of excel models and accounting software. Proven ability to understand and apply IFRS on the job. Experience of engaging with auditors or experience in working with a reputable audit firm. Hands on experience of fixed assets accounting in an asset intensive, multi national environment. Experience of preparing accounting and audit schedules and notes. Strong organizational skills, attention to detail, and analytical thinking. Where You'll Work: London, UK.
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: £60,000 - £65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: £60,000 - £65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the £1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935756 / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: £60,000 - £65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: £60,000 - £65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the £1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935756 / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Job Title: Business Development Representative (BDR)/SDR Location: Birmingham Working Model: Office-based (5 days a week) Overview Our client is a rapidly growing global Managed Security Services Provider (MSSP), scaling through strategic acquisitions and expanding its international footprint. They are now building a high-performing Business Development function from the ground up to support a fast-growing global sales organisation. Headcount & Sector Focus key verticals: Financial Services Telco/Media Public Sector (With additional exposure to Business Services and other industries) Key Responsibilities Generate new business opportunities through proactive outbound prospecting Build and manage a strong sales pipeline for Account Executives Target and engage enterprise-level clients within your assigned sector Book qualified meetings and support early-stage deal progression Collaborate closely with global sales leadership and wider commercial teams Develop and tailor sector-specific messaging and outreach strategies Services Portfolio Red Teaming Penetration Testing Security Operations Centre (SOC) Services Cybersecurity Consultancy CMMC Services (US-specific engagements) Key Requirements 1-3 years' experience in a BDR, SDR, or sales role Background in technology, cybersecurity, or SaaS environments preferred Strong outbound prospecting skills with a hunter mindset Comfortable working in a fast-paced, high-growth, build-phase environment Exposure to Financial Services, Telco/Media, or Public Sector is advantageous Salary & Benefits Base Salary: £30,000 - £35,000 Commission: £30,000 - £35,000 (OTE £60,000 - £70,000)
Apr 23, 2026
Full time
Job Title: Business Development Representative (BDR)/SDR Location: Birmingham Working Model: Office-based (5 days a week) Overview Our client is a rapidly growing global Managed Security Services Provider (MSSP), scaling through strategic acquisitions and expanding its international footprint. They are now building a high-performing Business Development function from the ground up to support a fast-growing global sales organisation. Headcount & Sector Focus key verticals: Financial Services Telco/Media Public Sector (With additional exposure to Business Services and other industries) Key Responsibilities Generate new business opportunities through proactive outbound prospecting Build and manage a strong sales pipeline for Account Executives Target and engage enterprise-level clients within your assigned sector Book qualified meetings and support early-stage deal progression Collaborate closely with global sales leadership and wider commercial teams Develop and tailor sector-specific messaging and outreach strategies Services Portfolio Red Teaming Penetration Testing Security Operations Centre (SOC) Services Cybersecurity Consultancy CMMC Services (US-specific engagements) Key Requirements 1-3 years' experience in a BDR, SDR, or sales role Background in technology, cybersecurity, or SaaS environments preferred Strong outbound prospecting skills with a hunter mindset Comfortable working in a fast-paced, high-growth, build-phase environment Exposure to Financial Services, Telco/Media, or Public Sector is advantageous Salary & Benefits Base Salary: £30,000 - £35,000 Commission: £30,000 - £35,000 (OTE £60,000 - £70,000)
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 23, 2026
Contractor
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 23, 2026
Contractor
The Portfolio Group are proudly partnered with a global business specialising within the Media industry, and we are looking for a Business Operations Coordinator to support their business goals. You will have minimum 2 years' experience in business operations, analytical, project experienced and thrive working in a fast-paced environment. This is a 12-month contract. The Business Coordinator will act as a business advisor, ensuring efficient and prudent use of resources. The primary goal is to manage business related functions, enabling executive management, department heads, and production staff to focus on editorial responsibilities. Additional or modified responsibilities may be assigned as needed, provided they remain within the scope of business operations and strategic support. This role does not extend to providing personal or executive assistant support to leadership. This is a 12-month contract Key Responsibilities Partner with management and colleagues to establish and maintain projects and departmental objectives. Where applicable, work closely with Finance, Accounting, P&C, Legal, Security, and Procurement to lead and execute cross-functional initiatives. AP Processing: Code, track, and approve invoices ensuring accurate allocations. Manage vendor and independent contractor setup in AP systems. Maintain strong vendor relationships, coordinate payments, respond to invoice inquiries, and gather supporting documentation as needed. Expense Management: Review and process T&E reports in Concur in line with management direction and approval. Monitor cash advances where applicable and train staff on system usage as needed. Compliance: Ensure adherence to company policies, procurement guidelines, and FCPA/OFAC regulations. Train and guide staff on compliance matters, proactively identify and resolve issues, and escalate when necessary by confidently engaging in difficult conversations to maintain alignment and accountability. Onboarding: Oversee onboarding for staff, contractors, interns, and freelancers, including access provisioning, equipment setup, ID badge and AmEx card requests. Partner with P&C and management to ensure a smooth onboarding experience for groups that you support. Provide a full range of business operational support, as applicable or directed. This could include procuring and tracking equipment, office supplies, safety gear, medical supplies, and inventory for newsrooms and outbound bureaus/field employees, as well as coordinating catering and other logistical needs as requested. What you bring to the team Bachelor's degree, or equivalent experience within a business field. 2+ years of strong business operations, analytical and project experience is preferred. Proficient in Microsoft Office, especially Excel Able to analyse complex problems by identifying and evaluating multiple components and drawing sound conclusions. Project experience focusing on expense reduction is a plus. Comfortable presenting to and collaborating with senior business executives. Highly accurate, detail-oriented, analytical, organized, and an effective communicator. Self-motivated, takes initiative, and performs well under pressure in fast-paced environments (e.g., during breaking news). Fluency in additional languages is a plus, but not required. Flexible work environment: Work some days of the week from the office and from home. May be required to travel for field production work. 51500SK INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Executive Assistant Havant Part-Time (25 hours per week) £25,696 £26,840 FTE (Pro rata: £17,362 £18,135) Are you an experienced Executive Assistant looking for a rewarding role in a company that truly makes a difference? We re proud to be partnering with a values-led charity to support vulnerable individuals seeking a highly organised, proactive Executive Assistant to join their team in Havant. Supporting the Operations Director, The EA will play a pivotal role at the heart of the organisation, supporting senior leadership and helping to ensure vital frontline services can operate effectively. Key Responsibilities Managing complex diaries and inboxes, ensuring effective prioritisation Coordinating internal and external meetings, including agendas and minute-taking Drafting professional correspondence, reports, and presentations Acting as a key point of contact, handling enquiries with discretion Supporting the planning and delivery of meetings, training, and events Tracking actions and ensuring follow-ups are completed Maintaining confidential records in line with GDPR and safeguarding standards Producing performance and statistical reports Supporting continuous improvement of administrative processes The Executive Assistant Experienced in an Executive or Personal Assistant role Highly organised with excellent time management skills Confident managing multiple priorities and deadlines A strong communicator with exceptional attention to detail Proficient in Microsoft Office and general IT systems Professional, discreet, and able to maintain strict confidentiality Proactive, positive, and solutions-focused Experience within a charity or not-for-profit environment would be advantageous. What s in it for you? 25 days annual leave + BH, rising with continuous service + Birthday off Flexible working options EAP Enhanced Sick Pay Cycle to Work scheme Enhanced maternity, paternity, and shared parental leave Important Information Due to the nature of this role, the position is subject to an enhanced DBS check. If you have the experience and skillset for the EA role, then we d love to hear from you.
Apr 23, 2026
Full time
Executive Assistant Havant Part-Time (25 hours per week) £25,696 £26,840 FTE (Pro rata: £17,362 £18,135) Are you an experienced Executive Assistant looking for a rewarding role in a company that truly makes a difference? We re proud to be partnering with a values-led charity to support vulnerable individuals seeking a highly organised, proactive Executive Assistant to join their team in Havant. Supporting the Operations Director, The EA will play a pivotal role at the heart of the organisation, supporting senior leadership and helping to ensure vital frontline services can operate effectively. Key Responsibilities Managing complex diaries and inboxes, ensuring effective prioritisation Coordinating internal and external meetings, including agendas and minute-taking Drafting professional correspondence, reports, and presentations Acting as a key point of contact, handling enquiries with discretion Supporting the planning and delivery of meetings, training, and events Tracking actions and ensuring follow-ups are completed Maintaining confidential records in line with GDPR and safeguarding standards Producing performance and statistical reports Supporting continuous improvement of administrative processes The Executive Assistant Experienced in an Executive or Personal Assistant role Highly organised with excellent time management skills Confident managing multiple priorities and deadlines A strong communicator with exceptional attention to detail Proficient in Microsoft Office and general IT systems Professional, discreet, and able to maintain strict confidentiality Proactive, positive, and solutions-focused Experience within a charity or not-for-profit environment would be advantageous. What s in it for you? 25 days annual leave + BH, rising with continuous service + Birthday off Flexible working options EAP Enhanced Sick Pay Cycle to Work scheme Enhanced maternity, paternity, and shared parental leave Important Information Due to the nature of this role, the position is subject to an enhanced DBS check. If you have the experience and skillset for the EA role, then we d love to hear from you.
Thorn Baker Facilities Management
City, Manchester
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
Apr 23, 2026
Full time
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
My client is a rapidly expanding business growing through an aggressive acquisition strategy and they are now looking to recruit an interim HR Manager / Director for a 6 month contract to cover their permanent recruitment process and subsequent handover. This is a hands-on role where you will be given autonomy to develop and implement HR strategy aligned with organisational growth, lead recruitment, workforce planning, and retention initiatives across head office and site teams, advise on employee relations, manage investigations, and uphold a high-performance culture. You will need demonstrable experience in a senior HR role where you have established and implemented your own HR operations. Experience in a multi-site environment would be beneficial.
Apr 23, 2026
Contractor
My client is a rapidly expanding business growing through an aggressive acquisition strategy and they are now looking to recruit an interim HR Manager / Director for a 6 month contract to cover their permanent recruitment process and subsequent handover. This is a hands-on role where you will be given autonomy to develop and implement HR strategy aligned with organisational growth, lead recruitment, workforce planning, and retention initiatives across head office and site teams, advise on employee relations, manage investigations, and uphold a high-performance culture. You will need demonstrable experience in a senior HR role where you have established and implemented your own HR operations. Experience in a multi-site environment would be beneficial.
Head of Operations London - Hybrid Permanent Competitive Salary + Benefits Package An exceptional opportunity has arisen for an experienced operations leader to join a dynamic, FCA/PRA-regulated banking environment at Executive Committee level. This is a pivotal role responsible for shaping and delivering the operational strategy across a broad remit including IT, cybersecurity, payments, customer operations, outsourcing, fraud, and operational resilience. You ll play a key role in driving transformation, enhancing efficiency, and ensuring robust governance while supporting the organisation s growth ambitions. Key Responsibilities: Lead and deliver the overall operations and technology strategy aligned to business objectives Oversee IT infrastructure, digital platforms, cybersecurity, and systems performance Drive operational resilience, business continuity, and disaster recovery frameworks Manage payment operations (Faster Payments, CHAPS, BACS) and ensure accuracy across reconciliations and settlements Lead fraud prevention and transaction monitoring activities Own supplier and outsourcing relationships, ensuring performance and compliance Deliver large-scale transformation and systems integration programmes Ensure full compliance with UK regulatory frameworks (FCA, PRA, GDPR, Consumer Duty) Provide strategic insight and reporting at Executive Committee level Build, lead, and develop high-performing multidisciplinary teams About You: Proven senior leadership experience within a UK bank, building society, or FCA regulated financial institution Strong knowledge of banking operations, payments, KYC/AML, and customer servicing Deep understanding of UK regulatory requirements including operational resilience frameworks Track record of delivering operational transformation and technology change Experienced in managing third-party providers and complex supplier landscapes Confident influencing at Board and regulator level Strategic thinker with a hands-on, delivery-focused approach Why Apply? This is a high-impact leadership role offering the opportunity to shape the operational future of a growing financial institution, drive innovation, and play a key role at executive level. Apply using the links provided for consideration. Head of Operations / Technology / Cyber Security / Payment / Payments / Digital Banking / Digital Transformation / FCA / PRA / Bank / Banking / Building Society / FS / Financial Services / Permanent
Apr 23, 2026
Full time
Head of Operations London - Hybrid Permanent Competitive Salary + Benefits Package An exceptional opportunity has arisen for an experienced operations leader to join a dynamic, FCA/PRA-regulated banking environment at Executive Committee level. This is a pivotal role responsible for shaping and delivering the operational strategy across a broad remit including IT, cybersecurity, payments, customer operations, outsourcing, fraud, and operational resilience. You ll play a key role in driving transformation, enhancing efficiency, and ensuring robust governance while supporting the organisation s growth ambitions. Key Responsibilities: Lead and deliver the overall operations and technology strategy aligned to business objectives Oversee IT infrastructure, digital platforms, cybersecurity, and systems performance Drive operational resilience, business continuity, and disaster recovery frameworks Manage payment operations (Faster Payments, CHAPS, BACS) and ensure accuracy across reconciliations and settlements Lead fraud prevention and transaction monitoring activities Own supplier and outsourcing relationships, ensuring performance and compliance Deliver large-scale transformation and systems integration programmes Ensure full compliance with UK regulatory frameworks (FCA, PRA, GDPR, Consumer Duty) Provide strategic insight and reporting at Executive Committee level Build, lead, and develop high-performing multidisciplinary teams About You: Proven senior leadership experience within a UK bank, building society, or FCA regulated financial institution Strong knowledge of banking operations, payments, KYC/AML, and customer servicing Deep understanding of UK regulatory requirements including operational resilience frameworks Track record of delivering operational transformation and technology change Experienced in managing third-party providers and complex supplier landscapes Confident influencing at Board and regulator level Strategic thinker with a hands-on, delivery-focused approach Why Apply? This is a high-impact leadership role offering the opportunity to shape the operational future of a growing financial institution, drive innovation, and play a key role at executive level. Apply using the links provided for consideration. Head of Operations / Technology / Cyber Security / Payment / Payments / Digital Banking / Digital Transformation / FCA / PRA / Bank / Banking / Building Society / FS / Financial Services / Permanent
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. Contract: Fixed 12-14-month contract depending on availability for start date Full time 35 hours per week Salary: £60,000 per annum Location: London Victoria/ Hybrid Some evening and weekend work may be required, which can be claimed as TOIL Reporting to the CEO Line Management of 3x staff About the Charity A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. About the role: As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. You're well-suited to the interim context. You re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. Benefits: Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office) Option for 2 Me days 25 days annual leave entitlement Option to swap bank holidays for other religious holidays Team Socials Birthdays off Working in a value led organisation, where we see and share the impact we have on children every day Responsibilities Strategy & Leadership Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity s mission. Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. Governance & Operations: Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development. Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). Act as the key contact with the landlord and the charity s IT contractors, as and when required Income Generation, Partnerships and Communication: Oversee the coordination and delivery of key fundraising activities, supporting the organisation s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead. Play a key role in planning and delivering the 10-year anniversary event in May 2027. Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets. Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools Utilise the organisation s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation s communications strategy to maintain a strong digital and online presence Finance & Sustainability Hold accountability for the operational delivery and financial sustainability of the charity. Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures Personal Specification Strategic Leadership & Drive Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. Organisational governance Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. Excellent organisational & project management skills Vision, stakeholder engagement and influence Experience cultivating strategic partnerships with schools, funders, and external stakeholders. A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. Change Management & Adaptability Experience in an interim/ short term role Strong people management skills, with a warm and accountable approach to developing and supporting others. Desirable: Experience working directly with school and corporate partnerships Experience using Salesforce. Experience working with trustees How to apply & Dates To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages. The ideal start date is August 2026 . click apply for full job details
Apr 23, 2026
Full time
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. Contract: Fixed 12-14-month contract depending on availability for start date Full time 35 hours per week Salary: £60,000 per annum Location: London Victoria/ Hybrid Some evening and weekend work may be required, which can be claimed as TOIL Reporting to the CEO Line Management of 3x staff About the Charity A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. About the role: As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. You're well-suited to the interim context. You re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. Benefits: Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office) Option for 2 Me days 25 days annual leave entitlement Option to swap bank holidays for other religious holidays Team Socials Birthdays off Working in a value led organisation, where we see and share the impact we have on children every day Responsibilities Strategy & Leadership Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity s mission. Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. Governance & Operations: Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development. Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). Act as the key contact with the landlord and the charity s IT contractors, as and when required Income Generation, Partnerships and Communication: Oversee the coordination and delivery of key fundraising activities, supporting the organisation s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead. Play a key role in planning and delivering the 10-year anniversary event in May 2027. Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets. Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools Utilise the organisation s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation s communications strategy to maintain a strong digital and online presence Finance & Sustainability Hold accountability for the operational delivery and financial sustainability of the charity. Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures Personal Specification Strategic Leadership & Drive Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. Organisational governance Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. Excellent organisational & project management skills Vision, stakeholder engagement and influence Experience cultivating strategic partnerships with schools, funders, and external stakeholders. A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. Change Management & Adaptability Experience in an interim/ short term role Strong people management skills, with a warm and accountable approach to developing and supporting others. Desirable: Experience working directly with school and corporate partnerships Experience using Salesforce. Experience working with trustees How to apply & Dates To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages. The ideal start date is August 2026 . click apply for full job details
Operation Director Spire Leicester Oadby Full Time Permanent Spire Leicester Hospital is looking to appoint an experienced and driven Operations Director to join the Senior Management Team on a permanent basis. This is a pivotal leadership role, responsible for delivering the Hospital's Annual Operating Plan and supporting the overall strategic direction, aligned to Spire Healthcare's Purpose and Values. Key Responsibilities: As Operations Director, you will play a critical role in ensuring the effective day-to-day running and long-term performance of the hospital, with a focus on: Capacity & Utilisation - Maximising patient throughput and ensuring optimal use of all facilities while maintaining the highest standards of safe patient care Leadership & Engagement - Leading non-clinical services through Heads of Department, fostering a high-performing, engaged workforce and embedding consistent ways of working aligned to Spire's "One Best Way" Operational Performance - Driving delivery against key performance indicators and ensuring strong operational oversight across all services Revenue Growth - Supporting sustainable growth through effective capacity management and service optimisation Risk Management - Ensuring robust governance and risk management processes are in place and adhered to Who We're Looking For: We are seeking a strong, visible leader with a proven track record of delivering results within a complex healthcare environment. You will bring: A degree and evidence of postgraduate qualification and/or continuous professional development Significant experience in a senior management role, ideally within healthcare Demonstrable success in operational performance management and service delivery Strong problem-solving and process improvement capabilities Experience leading complex change programmes within a healthcare setting The ability to manage competing priorities and navigate a matrix organisation effectively A collaborative leadership style, with the confidence to challenge constructively and drive solutions through others Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion. Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Apr 23, 2026
Full time
Operation Director Spire Leicester Oadby Full Time Permanent Spire Leicester Hospital is looking to appoint an experienced and driven Operations Director to join the Senior Management Team on a permanent basis. This is a pivotal leadership role, responsible for delivering the Hospital's Annual Operating Plan and supporting the overall strategic direction, aligned to Spire Healthcare's Purpose and Values. Key Responsibilities: As Operations Director, you will play a critical role in ensuring the effective day-to-day running and long-term performance of the hospital, with a focus on: Capacity & Utilisation - Maximising patient throughput and ensuring optimal use of all facilities while maintaining the highest standards of safe patient care Leadership & Engagement - Leading non-clinical services through Heads of Department, fostering a high-performing, engaged workforce and embedding consistent ways of working aligned to Spire's "One Best Way" Operational Performance - Driving delivery against key performance indicators and ensuring strong operational oversight across all services Revenue Growth - Supporting sustainable growth through effective capacity management and service optimisation Risk Management - Ensuring robust governance and risk management processes are in place and adhered to Who We're Looking For: We are seeking a strong, visible leader with a proven track record of delivering results within a complex healthcare environment. You will bring: A degree and evidence of postgraduate qualification and/or continuous professional development Significant experience in a senior management role, ideally within healthcare Demonstrable success in operational performance management and service delivery Strong problem-solving and process improvement capabilities Experience leading complex change programmes within a healthcare setting The ability to manage competing priorities and navigate a matrix organisation effectively A collaborative leadership style, with the confidence to challenge constructively and drive solutions through others Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion. Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
GBR Recruitment Ltd are exclusively recruiting for an experienced Commercial Manager (Fuel Sales) on behalf of a well established Lincolnshire based company that is growing year on year. This is a fantastic opportunity for an experienced Commercial Fuel Manager or a Fuel Procurement / Purchasing / Buying professional to lead our clients c. £35m turnover fuel business. The fuel portfolio includes diesel, gas oil, kerosene, bulk & bottled gas, AdBlue, fuel cards & other associated fuel products / services. The client is seeking a Fuel purchasing professional who can deliver real change & implement new improved sales & procurement methods, ensuring the company has an approach to the fuel market that is strategic, proactive & reactive, rather than just reactive as it has been, in order to successful grow the revenue figures, the profit margins & sell more volume to its end using fuel customers whilst keeping a competitive edge. They need someone who will challenge how they sell & procure fue, plus someone who can find smarter ways of working, as the fuel business has massive growth potential under the right fuel professionals strategic leadership. This is a genuine business leadership role with full operational authority over the fuel portfolio, with additional direct line management of a Fuel Coordinator & a Fuel Administrator. This role will suit someone who can build genuine partnerships with suppliers, not just transactional relationships. The company wants to look at implementing early payment models for better pricing. Further geographic expansion is also wanted to offer a full UK wide fuel service. Duties: Commercial Management of the fuel business Provide a strategic growth plan for the fuel business sales performance Build relationships with senior commercial teams who can make decisions, moving beyond supplier customer service desks Implement early payment models (faster payment for better pricing) Negotiate volume-based agreements and annual commitment arrangements for year-round competitive pricing Investigate consortium buying Move from transactional relationships to genuine partnerships Research hedging arrangements to protect against price volatility Evaluate forward purchasing contracts Look at differing buying models that can be learnt from Explore different ways to source fuel Identify areas that need improving within the operation & implement change methodologies Deliver further geographic expansion to be fully National Proactive contact with large buyers when markets are moving Regular engagement with top fuel purchasers Implement a structured approach Expand fuel cards, bulk gas & AdBlue business areas Get the early payment model operational Close deals effectively, not just discuss them Work with the companies Financial Controller on set payment structures Develop annual fuel business strategy & budget / P&L Conduct pricing competitiveness analysis & pricing improvements Review current operations to find efficiencies & find areas to improve Provide market commentary to members Attributes: Experienced Fuel Sales Manager, Commercial Manager (Fuel), Commercial Executive, Procurement Manager, Fuel Buyer, Fuel Buying Manager, Fuel Purchasing Manager or similar roles with comparable duties / responsibilities Fuel industry experience is a must have (fuel sales or fuel purchasing, procurement, buying, supply chain etc.) Experience in diesel, gas oil, kerosene, bulk & bottled gas, AdBlue, plus fuel cards & other associated fuel products / services (several of these) Proven track record of growth, performance improvement & CI Strategic thinker who sees opportunities, not just problems A real game changer / innovator This role is commutable for those Fuel experts living in Louth, Market Rasen, Horncastle, Cleethorpes, Mablethorpe, Lincoln, Grimsby, Woodhall Spa, Skegness, Boston, Spalding, Sleaford, Brigg, Kingston upon Hull, Scunthorpe, Gainsborough, Immingham, Holbeach, Spilsby, Wragby, Bardney & other areas close to these within East Lindsey, North Kesteven, South Kesteven & other areas of Lincolnshire. Interviews to take place immediately, apply today!
Apr 23, 2026
Full time
GBR Recruitment Ltd are exclusively recruiting for an experienced Commercial Manager (Fuel Sales) on behalf of a well established Lincolnshire based company that is growing year on year. This is a fantastic opportunity for an experienced Commercial Fuel Manager or a Fuel Procurement / Purchasing / Buying professional to lead our clients c. £35m turnover fuel business. The fuel portfolio includes diesel, gas oil, kerosene, bulk & bottled gas, AdBlue, fuel cards & other associated fuel products / services. The client is seeking a Fuel purchasing professional who can deliver real change & implement new improved sales & procurement methods, ensuring the company has an approach to the fuel market that is strategic, proactive & reactive, rather than just reactive as it has been, in order to successful grow the revenue figures, the profit margins & sell more volume to its end using fuel customers whilst keeping a competitive edge. They need someone who will challenge how they sell & procure fue, plus someone who can find smarter ways of working, as the fuel business has massive growth potential under the right fuel professionals strategic leadership. This is a genuine business leadership role with full operational authority over the fuel portfolio, with additional direct line management of a Fuel Coordinator & a Fuel Administrator. This role will suit someone who can build genuine partnerships with suppliers, not just transactional relationships. The company wants to look at implementing early payment models for better pricing. Further geographic expansion is also wanted to offer a full UK wide fuel service. Duties: Commercial Management of the fuel business Provide a strategic growth plan for the fuel business sales performance Build relationships with senior commercial teams who can make decisions, moving beyond supplier customer service desks Implement early payment models (faster payment for better pricing) Negotiate volume-based agreements and annual commitment arrangements for year-round competitive pricing Investigate consortium buying Move from transactional relationships to genuine partnerships Research hedging arrangements to protect against price volatility Evaluate forward purchasing contracts Look at differing buying models that can be learnt from Explore different ways to source fuel Identify areas that need improving within the operation & implement change methodologies Deliver further geographic expansion to be fully National Proactive contact with large buyers when markets are moving Regular engagement with top fuel purchasers Implement a structured approach Expand fuel cards, bulk gas & AdBlue business areas Get the early payment model operational Close deals effectively, not just discuss them Work with the companies Financial Controller on set payment structures Develop annual fuel business strategy & budget / P&L Conduct pricing competitiveness analysis & pricing improvements Review current operations to find efficiencies & find areas to improve Provide market commentary to members Attributes: Experienced Fuel Sales Manager, Commercial Manager (Fuel), Commercial Executive, Procurement Manager, Fuel Buyer, Fuel Buying Manager, Fuel Purchasing Manager or similar roles with comparable duties / responsibilities Fuel industry experience is a must have (fuel sales or fuel purchasing, procurement, buying, supply chain etc.) Experience in diesel, gas oil, kerosene, bulk & bottled gas, AdBlue, plus fuel cards & other associated fuel products / services (several of these) Proven track record of growth, performance improvement & CI Strategic thinker who sees opportunities, not just problems A real game changer / innovator This role is commutable for those Fuel experts living in Louth, Market Rasen, Horncastle, Cleethorpes, Mablethorpe, Lincoln, Grimsby, Woodhall Spa, Skegness, Boston, Spalding, Sleaford, Brigg, Kingston upon Hull, Scunthorpe, Gainsborough, Immingham, Holbeach, Spilsby, Wragby, Bardney & other areas close to these within East Lindsey, North Kesteven, South Kesteven & other areas of Lincolnshire. Interviews to take place immediately, apply today!
