56 jobs found

Eden Brown are seeking a highly efficient Independent Living Officer for a 3 month contract situated in Crewe The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Housing Management Officer / Housing Support Worker Blackburn 37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation. This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation. The role - Housing Management Officer Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy. Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions. Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing. Keep void losses to a minimum by ensuring that swift action is taken to re-let void properties, including carrying out property inspections before and after the customer vacates the premises, ordering any repairs and replacement fixtures and fittings that are needed and arranging for the scheme cleaners to clean the property. Carry out sign-up procedures with new customers, ensuring that customers are given information on tenancy responsibilities and arrangements for reporting repairs. Support customers to proactively manage visitors to the premises and prevent antisocial or nuisance behaviour to other customers or neighbours. The candidate We would love to hear from people who have:- Good literacy and numeracy skills. Experience in delivering/supporting positive outcomes for clients through the delivery of effective resettlement and independence plans. Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people. Ability to develop effective working relationships and rapport with clients and colleagues. Awareness and understanding of supported housing work, and the causes of homelessness. Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable. Confident with a positive, 'can do' attitude. To be considered for the role of Housing Management Officer, please apply today! Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority in Bristol on a permanent basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across the area. You will play a key role in delivering high-quality frontline housing management services within the community. Most of your time will be spent out on patch conducting visits, inspections, and resident appointments, with the flexibility to complete administrative tasks from home using provided equipment. The organisation operates from local base locations, with travel required across your designated patch. Key Responsibilities of a Housing Officer: Provide day-to-day housing management support across designated neighbourhood patches Carry out estate inspections, home visits, and resident appointments Manage tenancy-related casework, ensuring accurate and timely record keeping using housing systems and CRM tools Complete administrative duties efficiently alongside community-based work Work collaboratively with colleagues and partner agencies to deliver effective housing services Investigate and manage anti-social behaviour (ASB) cases, taking appropriate enforcement action where required Support tenants with tenancy sustainment, including sign-ups, welfare support, and signposting to relevant services Monitor and manage rent accounts, working with income teams to prevent and address arrears Identify safeguarding concerns and make appropriate referrals in line with organisational policies Ideal Candidate: Experienced Housing or Neighbourhood Officer with strong knowledge of frontline tenancy management Able to work independently and manage a varied workload with minimal supervision Confident working in the community and engaging with residents face-to-face Experience using housing management systems or CRM platforms (e.g. Orchard, Microsoft Dynamics, or similar) Well organised, with the ability to balance visits, casework, and administrative responsibilities Full UK driving licence and willingness to travel across patch Benefits of this Housing Officer role: Competitive salary (dependent on experience) Hybrid working arrangement 25 days annual leave plus bank holidays (increasing annually up to 30 days) Option to buy or sell annual leave 3 additional wellbeing days plus 2 paid volunteering days Generous matched pension scheme up to 12% Life assurance (4x salary) Enhanced maternity, paternity, and adoption pay Options for private medical insurance, dental cover, and critical illness cover Wellbeing benefits including gym membership discounts and access to a 24/7 virtual GP service If this Housing Officer role is of interest, please apply or contact (url removed)

MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire. Key Responsibilities: Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve as necessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. Maintain accurate and detailed customer records on the systems. Requirements: Excellent customer service delivery, demonstrating good communication Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing.

Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.

Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent 32,000 - 34,000 per annum, plus 2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, we are working with a respected housing provider to find a dedicated and proactive Money Adviser to join their team. This role focuses on supporting residents with financial challenges, providing vital advice on benefits, debt management, and income maximisation. Working within the social housing sector, you will have the opportunity to make a real difference by supporting residents at risk of financial hardship, particularly during the early stages of their tenancy. You will manage a varied caseload, deliver tailored advice, and work collaboratively with internal teams and external partners to sustain tenancies and reduce arrears. As a Money Adviser, you will support the organisation with a variety of specialist duties, including delivering one-to-one guidance, negotiating repayment plans, promoting financial capability, and contributing to wider community initiatives. Essential Criteria: Excellent communication skills (both written and verbal) Strong customer service and interpersonal skills Good numeracy and attention to detail Proven experience providing welfare benefits and debt advice Up-to-date knowledge of benefit legislation and debt management Ability to manage a varied caseload and work independently Experience working in a customer-focused environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience using case management systems or specialist advice software Strong organisational and time management skills Knowledge of Financial Conduct Authority (FCA) standards Experience working with external partners and stakeholders Desirable: NVQ Level 4 in Advice and Guidance (or equivalent) Certificate in Money Advice Practice Experience delivering training or workshops Membership of the Institute of Money Advisers Authorised Debt Relief Order (DRO) Intermediary status Analytical and reporting skills You will be working for a forward-thinking organisation that values the skills, experience, and dedication of its people. Their strong focus on teamwork, empathy, and continuous improvement makes this an excellent opportunity for someone looking to make a meaningful impact. For your chance of securing this fantastic role, please apply online now!

Housing Officer - Inverness-shire, UK (Temporary post) Our client is a well-respected and forward-thinking social housing organisation committed to delivering high-quality housing management services across the North of Scotland. They pride themselves on fostering a supportive and inclusive environment, dedicated to improving the lives of their residents and communities. This is an excellent opportunity for a dedicated Housing Officer to make a meaningful impact within a reputable organisation that values professional development and community engagement. Job Responsibilities Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids. Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations. Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements. Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance. Help to develop and maintain effective internal and external working relationships with stakeholders and partners. Assist in the development and application of relevant policies, procedures, and best practices. Ensure all duties are carried out in line with the organisation's values and policies. Required Skills & Qualifications Achieved or actively working towards a Housing HNC or equivalent qualification. Educated at least to Higher grade. Several year's experience working in a customer-focused environment. Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations. Experience in managing challenging situations with resilience, flexibility, and confidence. Current and full UK driving licence with access to own vehicle; ability to travel independently across various locations within the area. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences. Good understanding of relevant legislation, policies, and good practice within social housing. Proficiency in managing complaints and resolving conflicts professionally. Why Join Us? This role offers a competitive salary, mileage allowance, and the opportunity to work within a supportive team dedicated to making a positive difference in local communities. Hybrid working arrangements provide flexibility, with 1-2 days per week in the office to foster collaboration and team spirit. If you are passionate about community development and have the skills and experience to excel in housing management, we want to hear from you! Apply Today! Take the next step in your career by joining a reputable organisation committed to excellence in social housing. Submit your application now and become a vital part of a team dedicated to improving lives and building stronger communities. Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Housing Income Officer We are seeking a proactive Housing Income Officer to manage resident accounts, reduce arrears and support customers to sustain their tenancies. Position: Housing Income Officer Salary: £34,381 London weighted or £30,386 regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Fixed term up to 9 months Closing Date: 11th May 2026 Interview Date: 18th May 2026 Start Date: 22nd June 2026 About the role This is a fast paced, front line role where you will take ownership of a portfolio of resident accounts, working to reduce arrears and maximise income. You will be in regular contact with residents, negotiating repayment plans and making informed decisions to progress cases. Key responsibilities include: Managing a portfolio of accounts to reduce arrears and minimise bad debt Negotiating and agreeing repayment plans in line with policies and pre court protocols Supporting residents to maximise income through signposting to relevant services Handling a high volume of inbound and outbound calls Taking appropriate recovery action including issuing notices Preparing cases for legal action and attending court where required Working collaboratively with colleagues to deliver a consistent and effective service About you You will be confident working in a busy environment and able to handle sensitive conversations with professionalism and empathy. You will have: Experience in customer service within a fast paced and challenging setting Strong communication, listening and negotiation skills The ability to remain calm and resilient in difficult situations Excellent organisational skills with the ability to prioritise workloads Confidence in making sound decisions independently Experience in arrears management, income collection or debt recovery is desirable An understanding of welfare benefits and their impact on residents is desirable About the organisation The organisation is one of the UK's leading housing associations, providing high quality homes to over 250,000 people across London, the South East and North West. They are committed to delivering excellent services, supporting diverse communities and creating an inclusive working environment where people can thrive. They offer a range of benefits including a competitive pension, generous annual leave, health cash plan, life assurance and employee wellbeing support. Diversity and inclusion are central to their culture and they are committed to creating a fair and accessible recruitment process for all. Other roles you may have experience of could include: Income Officer, Rent Officer, Arrears Officer, Customer Account Officer, Housing Officer, Debt Recovery Officer, Tenancy Sustainment Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Income Recovery and Enforcement Officer We are seeking an experienced Income Recovery and Enforcement Officer to manage legal arrears cases and deliver effective, fair outcomes for residents and communities. Position: Income Recovery and Enforcement Officer Salary: From £34,381 London weighted or £30,386 regional Location: London Stratford or Manchester Trafford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 11th May 2026 Interview Date: 18th May 2026 Start Date: 22nd June 2026 About the role This is a specialist role within income management, focused on accounts that have progressed to legal stages. You will manage cases from court preparation through to enforcement, including eviction where necessary, balancing firm action with a fair and supportive approach. Key responsibilities include: Managing a caseload across all legal stages of arrears recovery Preparing court documentation, including witness statements and case files Liaising with external legal representatives and acting as a key point of contact Attending court and representing the organisation where required Making informed decisions on enforcement action, balancing risk and customer impact Handling high volumes of customer contact and meeting performance targets Supporting residents with advice and signposting to help sustain tenancies where possible Working collaboratively with internal teams including Housing, Finance and Legal About you You will bring strong experience in arrears recovery and enforcement, with the confidence to manage complex cases and make sound decisions. You will have: Proven experience in housing arrears recovery and legal enforcement processes Knowledge of court procedures including possession action and eviction Strong decision making skills and the ability to manage a high volume workload Excellent communication skills with the ability to handle challenging conversations Good understanding of welfare benefits and tenancy related processes Strong organisational, negotiation and influencing skills Ability to work independently as well as part of a wider team About the organisation The organisation is one of the UK's leading housing providers, supporting over 250,000 residents across London, the South East and North West. They are committed to delivering high quality homes and services, with a strong focus on community impact and customer outcomes. They offer a competitive benefits package including a generous pension, annual leave allowance, health cash plan, life assurance and wellbeing support. Diversity and inclusion are central to their culture, and they are committed to creating a fair, accessible and supportive working environment. Other roles you may have experience of could include: Arrears Officer, Income Recovery Officer, Enforcement Officer, Rent Recovery Officer, Housing Officer, Debt Recovery Officer, Legal Income Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents. Key Responsibilities Manage a portfolio of residential properties within a defined patch Act as the main point of contact for tenants , providing advice and support Handle tenancy management issues including sign-ups , renewals, and terminations Manage rent arrears and support income recovery Investigate and resolve anti-social behaviour (ASB) cases Conduct property visits and estate inspections Work closely with internal teams and external agencies Ensure compliance with housing policies and relevant legislation About You Previous experience in a Housing Officer or similar role Strong knowledge of tenancy management, ASB, and rent arrears Excellent communication and interpersonal skills Ability to manage a varied workload and prioritise effectively Experience working with housing management systems Full UK driving licence (desirable depending on role) If you have the relevant skills then please apply today!

Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Procurement and Strategic Category Lead Islington Contract £406.96 per day PAYE or £543.04 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Procurement and Strategic Category Lead Will be expected to work a minimum of 2 days a week from the office with expectation of flexibility This is one of many roles we are recruiting for please visit our website colbernlimited co uk Key responsibilities 1. Lead a Category working cross departmentally with the associated strategy, action plan, procurement forward plan pipeline of contracts etc. Occasionally, deputising for the Head of Strategic Procurement and Category Management. Be technically capable to supply expert professional advice and hold with management responsibility across two category strategies. Provide technical and strategic procurement and category management advice to directors, senior managers, your service, cross-organisational boards, public scrutiny boards and essential council partners including Anchor Institutions. Demonstrate extensive strategic procurement and category management acumen with visible confidence and impact understanding. 2. Lead a team of highly skilled cross-organisational subject specialist professionals, as well as team specialist professionals/trainee professionals. Those being lead likely already hold qualifications and experience. Be able to lead on development and project work whilst delivering your category. Support the Head of Procurement and Strategic Category Management adopting a can do and business partner approach. Providing the lead across a range of projects and programmes, strategic procurement and category management-based work, across a range of sites in and out of borough. Manage strategic and operational service aspirations alongside the Head of Strategic Category Management, covering for peers when needed. Drive delivery of personal and organisational targets set for the role and reporting staff. 3. Front and act in the name of and with the authority of the Council on intricate and highly complex and or sensitive strategic procurement and category management matters. Resolve cross-service, cross-borough, cross-organisational procurement and strategic category management issues as and when required. Understand the substantial impact on Council finances and resources of actions, including associated risk and opportunities and display confidence in reporting on matters within your remit. 4. Be responsible and accountable, grounded with an advanced and higher level of knowledge and experience including the skills of a CIPS Global Standards for Procurement and Supply competency level Managerial . Managerial standard requires you to develop, improve and fulfil organisational and functional objectives within procurement and supply. 5. Act as the critical friend, guide and subject matter expert advisor for procurement and strategic category management matters, with legislative, governance and policy frameworks at your fingertips. Appreciate advice shall influence organisations whether public, private and/or voluntary community sector and/or the Council and its leadership team. Build and maintain professional and collaborative working relationships with other key stakeholders impacted by Procurement and Strategic Category Management activities including but not limited to: • Internal colleagues e.g. from commissioners, contract managers, Legal, Finance, Audit, Information Governance, Climate Action, Equalities etc. • External colleagues e.g. from Anchor Institutions, Local Authorities, NHS partners and trusts, collaborative networks etc. This is in addition to impact on residents, service users, partners, having a lasting effect on spend/savings, future council agility, market shaping and achievement of key Council policy including Climate Emergency considerations. 6. Demonstrate regard to delivering value for money, maximising public benefit, transparency and acting with integrity, improving strategic procurement and category management understanding through leadership of your category. Drive improvements through well-researched advanced category management techniques. Consider whole life implications, extending far beyond the legal definition of procurement and actively consider savings and efficiencies. 7. Act as the lead expert in one cross-departmental cutting Category but also be able to provide advice and guidance across at least three other divergent specialist disciplines you oversee including statutory requirements brought about in in legislation, the National Procurement Policy statement and Procurement Policy Notes including. Categories include: • Buildings e.g. housing, public buildings, corporate landlord, capital programmes, repairs etc. • Environment e.g. waste, fleet, parks, parking, climate action, highways, cemeteries etc. • Adult Education, Health and Care e.g. physical disabilities, mental health, community partnerships, age well, public health etc. • Young People s Education, Health and Care e.g. start well, youth offending, domestic violence, schools learning and achievement, children centres etc. • Corporate e.g. cross cutting programmes, agency staff, human resources, insurance, finance, cleaning, civil protection, law and governance, communications, audit etc. • Digital e.g. solution architecture, cyber security, data protection, information governance, software and licencing, data infrastructure etc. The role will have expertise and experience in at least two or more of the category disciplines and demonstrate the ability to implement advanced level commercial practise. Nuances will include spend and income generation. The role will manage contracts centrally and corporate on behalf of the services or overseeing those managing contracts, across all categories. The role will work with all relevant teams. Divergent disciplines may be subject to reasonable additions, amendments or deletions, as required by the Council from time to time and confirmed with the line manager. 8. Lead and maintain contemporary practice which impacts cross departmental Council operations including all staff likely to be involved including tangentially in commissioning, contract management payments, procurement, purchasing, receipt of goods/works/services and/or supply chain and key partner organisations. The field is continuously changing and needing updating, which despite being broadly shaped by legislation, has been designed to allow for extensive flexibility that vastly exceeds normal regulated areas. Positively and constructively contribute to initiatives and activities instigated to develop, change and improve working practices, systems, policy, procedure, guidance etc. 9. Appreciation of where recommendations for change may be so extensive you need the endorsement of wider resource commitments from senior manager, directors and/or Executive or Council approval. Take personal responsibility and accountability for implementing strategic procurement and category management matters, including what ramifications and changes may ensue from implementing that change. 10. Undertaking innovative strategic procurement and category management, horizon scanning, in a situation which will present new and constant changes with internal and external challenges and resistance. Provide unique and tailored responses in a pressured environment with tight deadlines and conflicting priorities, calmly alleviating confrontation internally or politically and potential aggression from impacted users e.g. from services reduced or withdrawn. 11. Confidently manage staff, business, clients or service users in a hostile challenging situation without support when negotiating, adding, changing or withdrawing aspects of strategic procurement and category management. Provide consistent high calibre work on-time, tailoring approaches to the audience, treating people appropriately, without discrimination, acting and communicating in a transparent and proportionate manner, within the procurement legislative and Council governance frameworks. 12. Actively seek ways to reduce economic inequality, share wealth and increase opportunity by creating a sustainable and inclusive local economy, underpinned by a strong community asset base, adapting process to ensure proper market engagement and innovation where appropriate. Interventions shall support sustainability, inclusivity and fairness. 13. Consistent articulation, accurate delivery and effective monitoring of corporate ambitions, social value, community wealth building, inclusive economies, local supply chain and value for money in procurement advice, understanding the impact of your recommendations. Develop complex bids including grant applications, tenders for when the council applies to be a supplier, insourcing assessments, business cases, specifications and strategies. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE 26.81 Umbrella 35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Income Officer - Leading North London Housing Association Joshua Robert Recruitment is delighted to represent a well-established housing association in their search for an experienced Income Officer to join their dedicated team. Our client manages around 1,400 homes across North London, delivering excellent housing services alongside supported living schemes. With a strong local presence and commitment to making a real difference in their communities, they're seeking a skilled professional to strengthen their income management function. The Opportunity - Location: North London, hybrid working - Salary: £36,487.75 - Contract: Permanent, 37.5 hours per week - Reports to: Income Team Leader What You'll Be Doing: -Leading the complete arrears recovery process from initial contact through to court proceedings -Maximising income collection whilst prioritising tenancy sustainment -Preparing and serving legal notices, attending court hearings, and presenting cases -Building partnerships with Housing Benefit, DWP, and local support agencies -Delivering early intervention support including income maximisation and budgeting advice -Conducting new tenant visits and providing ongoing tenancy sustainment support -Maintaining comprehensive case records and contributing to team performance What You'll Bring: -Proven experience in income management or debt recovery within social housing -Strong knowledge of housing legislation and legal recovery processes -Court experience and confidence presenting cases to district judges -Excellent customer service skills with ability to handle sensitive situations -Commitment to supporting vulnerable residents whilst achieving collection targets -Strong organisational abilities and attention to detail What's on Offer: -Competitive benefits package including 25 days holiday plus bank holidays -Health care cashback scheme and employee assistance programme -Generous pension contributions -Flexible working arrangements in a supportive team environment -Opportunity to make a genuine difference in local communities This is an excellent opportunity for an experienced income professional to join a values-driven organisation where your expertise in arrears management will directly contribute to sustaining tenancies and supporting residents. For a confidential discussion about this role, please contact Kieran Williams at Joshua Robert Recruitment.

Key requirements: Experience working in a housing and income collection setting Background in credit control with practical knowledge of income recovery processes Confident using housing management systems to monitor and manage accounts Solid understanding of the legal framework for housing including Pre-Action Protocols Demonstrable knowledge of welfare benefits, particularly Universal Credit and Housing Benefit Proficient in MS Office applications including Word, Excel and Outlook Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We are looking for an approachable, innovative, enthusiastic individual who shares our commitment to community involvement and providing a high standard of customer service. As part of a team responsible for the delivery of excellent frontline customer service, the successful applicant will have the proven ability of working with the public. Income Officer Salary up to 33,335 per annum 37 hours per week Benefits include company pension and private healthcare T he role of an Income Officer will be responsible for ; Managing patch based accounts up to eviction stage, through the arrears recovery process Promote tenancy sustainment whilst managing through enforcement to recover debt in an accurate, sensitive, confident and responsive manner together with representing TDH at County Court for any possession or warrant action required Deliver high end customer service at all times Comply with all TDH Income procedures and company policies Support the provision of a high-quality income management service, by working in partnership with other teams across the Housing Service area Working with external key stakeholders to ensure vulnerable customers are identified and are offered appropriate support. Be a strong communicator able to deliver your skills through effective working relationships with all work colleagues whilst meeting agreed targets. Be driven, with the aim to make a difference through income management Support and assist the Income Manager & Head of Service in the performance of their duties The skills, knowledge & experience required; Up to date knowledge on welfare reform & associated benefits The ability to manage case loads and be target driven Excellent communication skills, both written and verbal The ability to relate and communicate with people on varying levels, whilst managing conflict and complex situations. The drive to make a difference through income management. The closing date for applications is 13th May 2026 We welcome applications from all sections of the community.

We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents. Key Responsibilities Manage a portfolio of residential properties within a defined patch Act as the main point of contact for tenants , providing advice and support Handle tenancy management issues including sign-ups , renewals, and terminations Manage rent arrears and support income recovery Investigate and resolve anti-social behaviour (ASB) cases Conduct property visits and estate inspections Work closely with internal teams and external agencies Ensure compliance with housing policies and relevant legislation About You Previous experience in a Housing Officer or similar role Strong knowledge of tenancy management, ASB, and rent arrears Excellent communication and interpersonal skills Ability to manage a varied workload and prioritise effectively Experience working with housing management systems Full UK driving licence (desirable depending on role) If you have the relevant skills then please apply today!