Make your mark at BRE! BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE The Inside Sales Executive plays a critical role in driving pipeline growth, retention, and revenue across priority products and services. The role focuses on high volume customer engagement, qualifying and progressing opportunities, and managing a defined portfolio of accounts through renewals, upsell, and cross sell activity. Drive high volume outbound and inbound sales activity to generate, qualify and progress opportunities Manage a defined portfolio of customers and prospects, delivering renewals, upsell, cross sell and reactivation Own lead follow up and speed to lead discipline to maximise conversion Qualify opportunities against agreed criteria and progress deals through defined sales stages Build, manage and maintain an accurate sales pipeline within CRM, with clear next steps and forecasts Execute structured call, email and Teams cadences to secure meetings, proposals and closed business Partner closely with Business Development Managers through a buddy system to progress opportunities and support handovers Provide market and customer insight to inform sales strategy, campaigns and proposition development What we are looking for Strong understanding of B2B sales fundamentals, including pipeline management, qualification, and conversion Experience with high volume outbound and inbound sales activity in a fast paced commercial environment Ability to manage a defined portfolio of accounts and drive renewals, upsell, cross sell, and reactivation Confident, professional communication skills across phone, email, and virtual meetings, with effective objection handling Structured approach to opportunity qualification and deal progression, maintaining momentum through the sales cycle High level of organisation and discipline in CRM usage, forecasting, and next step management Collaborative mindset, able to work closely with Business Development Managers and wider sales teams Resilient, proactive, and performance driven approach, with a strong focus on delivering outcomes BRE Benefits At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well being, and career development. Financial & Security Benefits Pension scheme - 5% employer matched contribution Life assurance - 4x your basic salary Enhanced maternity package Health & Wellbeing HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more Onsite facilities - Restaurant, nursery, and free parking, including at cost EV charging points Career Development Learning & development - Free access to BRE Academy and our online learning platform Professional membership reimbursement Work Location Options Hybrid - This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person (1 to 2 times per week). Equal Opportunities Statement BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
May 09, 2026
Full time
Make your mark at BRE! BRE aims to be the world's leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE The Inside Sales Executive plays a critical role in driving pipeline growth, retention, and revenue across priority products and services. The role focuses on high volume customer engagement, qualifying and progressing opportunities, and managing a defined portfolio of accounts through renewals, upsell, and cross sell activity. Drive high volume outbound and inbound sales activity to generate, qualify and progress opportunities Manage a defined portfolio of customers and prospects, delivering renewals, upsell, cross sell and reactivation Own lead follow up and speed to lead discipline to maximise conversion Qualify opportunities against agreed criteria and progress deals through defined sales stages Build, manage and maintain an accurate sales pipeline within CRM, with clear next steps and forecasts Execute structured call, email and Teams cadences to secure meetings, proposals and closed business Partner closely with Business Development Managers through a buddy system to progress opportunities and support handovers Provide market and customer insight to inform sales strategy, campaigns and proposition development What we are looking for Strong understanding of B2B sales fundamentals, including pipeline management, qualification, and conversion Experience with high volume outbound and inbound sales activity in a fast paced commercial environment Ability to manage a defined portfolio of accounts and drive renewals, upsell, cross sell, and reactivation Confident, professional communication skills across phone, email, and virtual meetings, with effective objection handling Structured approach to opportunity qualification and deal progression, maintaining momentum through the sales cycle High level of organisation and discipline in CRM usage, forecasting, and next step management Collaborative mindset, able to work closely with Business Development Managers and wider sales teams Resilient, proactive, and performance driven approach, with a strong focus on delivering outcomes BRE Benefits At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well being, and career development. Financial & Security Benefits Pension scheme - 5% employer matched contribution Life assurance - 4x your basic salary Enhanced maternity package Health & Wellbeing HealthPartners cashback scheme - Reclaim costs on prescriptions, physiotherapy, dental care, and more Onsite facilities - Restaurant, nursery, and free parking, including at cost EV charging points Career Development Learning & development - Free access to BRE Academy and our online learning platform Professional membership reimbursement Work Location Options Hybrid - This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person (1 to 2 times per week). Equal Opportunities Statement BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.
May 08, 2026
Full time
Job title: HEAD OF MARKETING SLT level: with ambition for Exec team Reporting to : COO Line manages: Social media manager and any adjacent agencies or external partners - web, design, digital etc. Location: Dalston Office, but expected to be present at all sites regularly Contract: Full Time Salary: £55k+ Who we are? The Dusty Knuckle Bakery is a purpose-driven business operating a wholesale bakery and busy cafés across North and East London. Founded in 2014, The Dusty Knuckle began by baking a handful of loaves from a shipping container in a Dalston car park. It has since grown into a permanent café and wholesale bakery supplying some of London's best food businesses, alongside a milk float, a permanent van in Highbury Fields, and a café-pizza restaurant in Haringey. Awarded Time Out's Best Bakery in London and a King's Enterprise Award in 2025, The Dusty Knuckle is about more than great food. We train young people with offending histories, or those at risk of crime, into confident, responsible professionals. Every role at TDK supports this mission. We are committed to making exceptional food using the finest ingredients, with everything produced in-house wherever possible. Why work for us? Part-bakery, part-cafe, part training-program, The Dusty Knuckle is a truly unique workplace. Join our team, and you will: be part of an expert crew with a detailed understanding of baking, cooking, hospitality and coffee have opportunities for career progression in a diverse and growing organisation with ambitions be given paid training opportunities Enjoy our staff perks; At TDK, we offer: Paid training days Additional day's holiday for every year worked Regular inhouse massages for staff Enhanced maternity and paternity Free staff food, coffee, bread and pastries every day Cycle to Work and Employee Tech Scheme Employee support and specialist third party wellbeing service Regular appraisals to develop person-specific career goals Free use of our Campervan (if over 25 and a clean UK license) Better gym membership discount Role purpose As the Head of Marketing, you will be the catalyst for keeping The Dusty Knuckle brand relevant and resonant with our customers. You'll co-design and implement the brand pack used throughout the business, owning the marketing strategy to drive customer demand and grow audience, bringing market insights into everything from new product development (NPD) efforts through to impactful events. Your role will encompass the entire customer journey: whether a visit to our cafes or a digital interaction - you will ensure all touchpoints align with our overarching brand vision, ensuring we keep customers at the very heart of our decision making and ensuring high brand standards across all our key touchpoints. Why apply for this role? Join The Dusty Knuckle as the Head of Marketing to drive consistency and excellence in our branding and marketing efforts. This role is centred on understanding the market and the customer - spotting trends and opportunities and seamlessly communicating to the world using consistent brand language that you will need to speak fluently. We are looking for someone who cherishes implementation and thrives on operational collaboration that turns innovative ideas into proactive plans/campaigns that drive sales . If you are passionate about creating meaningful connections and making a real impact, this is the perfect opportunity to lead within a socially driven organisation. This role would suit a highly competent marketeer with strong leadership attributes and a solid background in brand thinking, trend analysis and creative execution, who is passionate about driving customer-centric strategies in a socially responsible environment. Key Responsibilities: 1. Brand Development & Positioning: Help to shape and lead on executing The Dusty Knuckle's brand identity (spanning both commercial and social impact) to reflect our core values while appealing to a diverse audience. Responsibilities: Deliver a compelling brand story that resonates across all channels and audiences. Manage and lead the social media team and any external agents to ensure consistent messaging / aesthetics and engagement that aligns with the brand voice. Ensure consistency in tone, messaging, and visual identity across all channels, adapting to customer feedback and market trends. 2. Integrated Marketing Strategy: Lead the marketing calendar one year ahead and drive demand generation initiatives that enhance brand visibility and customer engagement across key opportunity trade areas (gifts, seasonal etc.). Responsibilities: Develop and execute all marketing for the company, from our usual product launches to seasonal campaigns Collaborate cross-functionally to align marketing efforts with retail operations and maximize key trading opportunities whilst aligning demand with operational capacity Bring market insight to all NPD: support the commercialization of new products through clear positioning, launch planning, operational synchronicity and performance analysis Take overall ownership for the sales impact of our marketing efforts Identify and pursue strategic collaborations and events that align with our brand and resonate with our audience 3. Customer Experience & Engagement: Ensure that the brand experience is consistently delivered across all customer touchpoints, both in person and online. Responsibilities: Design, own and implement visual merchandising and customer interactions, ensuring they maximise sales and reflect brand values. Design and implement packaging, gift presentation, and promotional materials to enhance the customer journey. Manage website performance and digital sales channels to support overall business objectives. Drive engagement through effective online marketing strategies and social media presence, aligning efforts with operations in order to convert sales - for instance click and collect, QR ordering and other customer sales strategies Deploy external agencies as necessary to maximize any digital sales, removing friction from online purchase moments 4. Data-Driven Insights, Trend analysis: Use analytics & trend analysis to inform marketing strategies and assess performance against business objectives, compiling regular reports to exec team. Responsibilities: Analyse sales data and customer feedback to refine product offerings and marketing tactics. Present actionable insights to the COO to ensure alignment with customer expectations and market trends. You must be: Analytical Thinker: Proficient in using metrics and data to drive decisions and measure outcomes. Creative Communicator: Exceptionally skilled in writing to create engaging and impactful content. Organised and Proactive: Strong project management abilities with a collaborative mindset; well organised and personable. Passionate About Food: A genuine enthusiasm for the food and hospitality industry. Socially Conscious: Engaged with societal issues and understanding their intersection with marketing; opinionated and informed. Experienced in Growth Environments: A track record of success in dynamic, fast-paced settings, ideally within a growing business. Self-Starter: Capable of working independently while knowing when to collaborate and ask for help. Culturally Savvy: Experienced in multicultural marketing and understanding diverse audiences. Discerning Palate: A keen eye for food quality and presentation, with a genuine appreciation for culinary excellence. Positive Energy: Brings enthusiasm and positivity to the team environment Instructions for application: To apply for this position please email your CV via the button below, alongside a cover letter explaining why you would like to move on from your current role and why, based on the skills required for the role, you are a good fit for this role at The Dusty Knuckle. Please make sure you put the Subject of email application 'HEAD OF MARKETING' Deadline for applications 11th May.
Technical Account Manager Wigan, Greater Manchester Up to £50,000 + Bonus + Excellent Benefits Full Time Permanent Were recruiting for an experienced Technical Account Manager to join a leading fresh food manufacturing business supplying major UK retailers, restaurants, and foodservice brands click apply for full job details
May 08, 2026
Full time
Technical Account Manager Wigan, Greater Manchester Up to £50,000 + Bonus + Excellent Benefits Full Time Permanent Were recruiting for an experienced Technical Account Manager to join a leading fresh food manufacturing business supplying major UK retailers, restaurants, and foodservice brands click apply for full job details
Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face to face events fundraising environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
May 08, 2026
Full time
Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in a face to face events fundraising environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
A popular restaurant group seeks a Marketing Manager for its newest location in Leeds. You will lead local marketing efforts, oversee team operations, and enhance brand visibility within the community. Your responsibilities include defining marketing strategies, managing performance analytics, and building relationships to ensure the café becomes a local favorite. Ideal candidates have substantial marketing experience and a deep understanding of Leeds' restaurant scene, along with exceptional relationship-building skills. Join a dynamic team committed to creating unique dining experiences.
May 08, 2026
Full time
A popular restaurant group seeks a Marketing Manager for its newest location in Leeds. You will lead local marketing efforts, oversee team operations, and enhance brand visibility within the community. Your responsibilities include defining marketing strategies, managing performance analytics, and building relationships to ensure the café becomes a local favorite. Ideal candidates have substantial marketing experience and a deep understanding of Leeds' restaurant scene, along with exceptional relationship-building skills. Join a dynamic team committed to creating unique dining experiences.
Business Development Manager (On Trade Beer Sales) London Up to 36,000 + Monthly Bonus + Company Car I currently have an exciting opportunity for a driven Business Development Manager to join a heritage-led lager brand and grow its draught and packaged beer portfolio within the London on-trade. This field based role will focus on winning new business, managing existing accounts and building strong relationships with pubs, bars, restaurants and entertainment venues across London and the surrounding areas. Key Responsibilities Grow draught and packaged beer sales Secure new listings within pubs, bars, restaurants, and venue groups Build strong customer relationships and drive repeat business Deliver tastings, staff training, and brand activations Work with technical and marketing teams to support customers and events Track sales activity and market trends using CRM systems About You Experience in on-trade drinks sales, ideally beer or cider Strong knowledge of draught systems and cellar operations Well-connected within the London hospitality scene Passionate about beer and confident representing premium brands Self-motivated, target-driven, and comfortable working independently Full UK driving licence required What's on Offer Competitive bonus Company car Laptop & mobile phone Flexible field-based role Training, development, and progression opportunities Interested? Apply now with an up to date CV to be considered for this exciting Business Development Manager opportunity WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
May 08, 2026
Full time
Business Development Manager (On Trade Beer Sales) London Up to 36,000 + Monthly Bonus + Company Car I currently have an exciting opportunity for a driven Business Development Manager to join a heritage-led lager brand and grow its draught and packaged beer portfolio within the London on-trade. This field based role will focus on winning new business, managing existing accounts and building strong relationships with pubs, bars, restaurants and entertainment venues across London and the surrounding areas. Key Responsibilities Grow draught and packaged beer sales Secure new listings within pubs, bars, restaurants, and venue groups Build strong customer relationships and drive repeat business Deliver tastings, staff training, and brand activations Work with technical and marketing teams to support customers and events Track sales activity and market trends using CRM systems About You Experience in on-trade drinks sales, ideally beer or cider Strong knowledge of draught systems and cellar operations Well-connected within the London hospitality scene Passionate about beer and confident representing premium brands Self-motivated, target-driven, and comfortable working independently Full UK driving licence required What's on Offer Competitive bonus Company car Laptop & mobile phone Flexible field-based role Training, development, and progression opportunities Interested? Apply now with an up to date CV to be considered for this exciting Business Development Manager opportunity WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
DISHOOM LEEDS & NORTH RESTAURANT MARKETING MANAGER We are opening our newest Dishoom in Leeds this summer - serving up Bombay comfort food, all-day dining, and big-hearted hospitality in a beautiful new space. You're a big-hearted and first class marketing babu (manager), leading local marketing for Dishoom's north England cafés, and overseeing Dishoom's position as one of the top eating and drinking destinations. You'll ensure an exceptional guest experience at every touchpoint; responsible for creating brand enhancing marketing plans that directly impact and increase local trade in our cafés. You'll have a deep understanding of Leeds' restaurant scene, as well as the city at large, and be totally focused on creating a thriving café that delights guests and grows brand advocacy. From the start you'll be helping to shape our restaurant opening and introducing Dishoom to new audiences. In Manchester and Liverpool you'll manage your team to ensure local marketing plans are tailored to each of the café's specific goals, challenges and opportunities, ensuring that covers' targets are achieved. This is a fast-paced, varied role requiring exceptional relationship building, commercial thinking, and the ability to bring Dishoom's 'Dharma' to life. You'll be monitoring performance closely, continually uncovering new opportunities, and delivering experiences that support the specific goals of each of your cafés. Key Responsibilities Commercial & Strategy Define the annual local marketing strategies for our Leeds and Liverpool cafés, and oversee plans for Manchester, ensuring all are fully aligned with central marketing plans. Create and deliver the Leeds-specific marketing plan in partnership with the Head of New Openings, Head of Restaurant Marketing, and your GM and Area Manager. Manage a team of 3 - a full time Marketing Manager based in Manchester, and part time team members in Liverpool and Leeds (Café Team who spend dedicated time on local marketing each week). You'll ensure they have clear direction, and follow our Local Marketing Playbook to support local marketing goals. Track restaurant performance analytics across operational, guest and marketing metrics, doubling down on what's working, pulling back on what's not, and sharing learnings across the wider team. You'll build an expert understanding of exactly how your cafés are performing across dayparts, and the factors that are influencing performance. You'll report weekly and monthly on headline wins and and losses, including monitoring the effectiveness of promotions to optimise and improve performance. Manage the overall Local Marketing budget for our Leeds, Liverpool and Manchester sites, ensuring effective spend across promotions, events, collateral, and local initiatives. Look for opportunities to grow Dishoom Store product sales in a natural way that is not harmful to the guest experience. Brand Communications Ensure all in café and promotional activity is executed to brief, and achieve desired results - feeding learnings back to central teams. Work with Brand Marketing Managers to support cultural and seasonal campaigns and collaborate with Café Teams to deliver hosted events and external activations. Partner with the Customer Experience, Brand, PR, and Creative teams to shape a compelling communications roadmap for café activity that excites our guests. Own each café's external digital footprint - ensuring up to date information and strong visuals across external platforms and 3rd Party Listings. Relationships & Community Build meaningful relationships to keep Dishoom top of mind within local communities and become 'the face' of your café. Actively introduce potential guests to Dishoom-via email, social platforms, in person local community engagement and local networking, and hosting pop ups / events outside of café. Facilitate strong knowledge sharing between central and Café Teams. Team Leadership & Support Coach, support and develop a high performing team, ensuring local marketing responsibilities and objectives are achieved. Build strong relationships with your Café Teams, helping to create an army of brand ambassadors that are engaged and up to speed on marketing activities. What You Bring Experience in marketing, PR, sales, events or a similar community facing role. A deep understanding of Leeds' and the broader northern restaurant scene, as well as the local neighbourhood dynamics. A natural relationship builder who thrives on meeting people and connecting communities. Commercially savvy: able to read data, spot opportunities, and pivot quickly. Excellent stakeholder and line management experience - as we open new restaurants this role has the potential to build in responsibility and manage more locations. A guest obsessed approach with strong instincts for hospitality, storytelling, and brand advocacy. Highly organised with the ability to manage competing priorities across multiple sites. How We'll Support You Regular team events, including a huge summer festival (our Family Mela) and Babus day out and Christmas party. Food from the café menu when working in cafés. Dishoom Black card with a monthly allowance for treating friends and family in our cafés in your own time. Access to a huge discount network saving you money on everything from flights to groceries. Subsidised yoga & gym memberships. Ongoing support to continue your personal development. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once in a lifetime guided tour of Bombay with our co founders (over 200 people attended last year)! Plus you'll be in a team of super smart, supportive and ambitious people - all working to create something career defining in terms of a place for our team to work. Babu can be a term of respect in India but is more frequently used to refer to bureaucrats behind. At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
May 08, 2026
Full time
DISHOOM LEEDS & NORTH RESTAURANT MARKETING MANAGER We are opening our newest Dishoom in Leeds this summer - serving up Bombay comfort food, all-day dining, and big-hearted hospitality in a beautiful new space. You're a big-hearted and first class marketing babu (manager), leading local marketing for Dishoom's north England cafés, and overseeing Dishoom's position as one of the top eating and drinking destinations. You'll ensure an exceptional guest experience at every touchpoint; responsible for creating brand enhancing marketing plans that directly impact and increase local trade in our cafés. You'll have a deep understanding of Leeds' restaurant scene, as well as the city at large, and be totally focused on creating a thriving café that delights guests and grows brand advocacy. From the start you'll be helping to shape our restaurant opening and introducing Dishoom to new audiences. In Manchester and Liverpool you'll manage your team to ensure local marketing plans are tailored to each of the café's specific goals, challenges and opportunities, ensuring that covers' targets are achieved. This is a fast-paced, varied role requiring exceptional relationship building, commercial thinking, and the ability to bring Dishoom's 'Dharma' to life. You'll be monitoring performance closely, continually uncovering new opportunities, and delivering experiences that support the specific goals of each of your cafés. Key Responsibilities Commercial & Strategy Define the annual local marketing strategies for our Leeds and Liverpool cafés, and oversee plans for Manchester, ensuring all are fully aligned with central marketing plans. Create and deliver the Leeds-specific marketing plan in partnership with the Head of New Openings, Head of Restaurant Marketing, and your GM and Area Manager. Manage a team of 3 - a full time Marketing Manager based in Manchester, and part time team members in Liverpool and Leeds (Café Team who spend dedicated time on local marketing each week). You'll ensure they have clear direction, and follow our Local Marketing Playbook to support local marketing goals. Track restaurant performance analytics across operational, guest and marketing metrics, doubling down on what's working, pulling back on what's not, and sharing learnings across the wider team. You'll build an expert understanding of exactly how your cafés are performing across dayparts, and the factors that are influencing performance. You'll report weekly and monthly on headline wins and and losses, including monitoring the effectiveness of promotions to optimise and improve performance. Manage the overall Local Marketing budget for our Leeds, Liverpool and Manchester sites, ensuring effective spend across promotions, events, collateral, and local initiatives. Look for opportunities to grow Dishoom Store product sales in a natural way that is not harmful to the guest experience. Brand Communications Ensure all in café and promotional activity is executed to brief, and achieve desired results - feeding learnings back to central teams. Work with Brand Marketing Managers to support cultural and seasonal campaigns and collaborate with Café Teams to deliver hosted events and external activations. Partner with the Customer Experience, Brand, PR, and Creative teams to shape a compelling communications roadmap for café activity that excites our guests. Own each café's external digital footprint - ensuring up to date information and strong visuals across external platforms and 3rd Party Listings. Relationships & Community Build meaningful relationships to keep Dishoom top of mind within local communities and become 'the face' of your café. Actively introduce potential guests to Dishoom-via email, social platforms, in person local community engagement and local networking, and hosting pop ups / events outside of café. Facilitate strong knowledge sharing between central and Café Teams. Team Leadership & Support Coach, support and develop a high performing team, ensuring local marketing responsibilities and objectives are achieved. Build strong relationships with your Café Teams, helping to create an army of brand ambassadors that are engaged and up to speed on marketing activities. What You Bring Experience in marketing, PR, sales, events or a similar community facing role. A deep understanding of Leeds' and the broader northern restaurant scene, as well as the local neighbourhood dynamics. A natural relationship builder who thrives on meeting people and connecting communities. Commercially savvy: able to read data, spot opportunities, and pivot quickly. Excellent stakeholder and line management experience - as we open new restaurants this role has the potential to build in responsibility and manage more locations. A guest obsessed approach with strong instincts for hospitality, storytelling, and brand advocacy. Highly organised with the ability to manage competing priorities across multiple sites. How We'll Support You Regular team events, including a huge summer festival (our Family Mela) and Babus day out and Christmas party. Food from the café menu when working in cafés. Dishoom Black card with a monthly allowance for treating friends and family in our cafés in your own time. Access to a huge discount network saving you money on everything from flights to groceries. Subsidised yoga & gym memberships. Ongoing support to continue your personal development. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once in a lifetime guided tour of Bombay with our co founders (over 200 people attended last year)! Plus you'll be in a team of super smart, supportive and ambitious people - all working to create something career defining in terms of a place for our team to work. Babu can be a term of respect in India but is more frequently used to refer to bureaucrats behind. At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.
Wenzel's the Bakers Shop Supervisor role: To find out about Wenzel's please follow the link, you can also find us on Instagram, Facebook and Twitter. ABOUT US Wenzel's was established in 1975 and has since become a favourite for locals in the North West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors. What we offer: Free meal provided every shift and 50% off all other food. Enrolment to company pension scheme Holiday entitlement of 28 days including bank holidays. Day off for your Birthday - paid day off in addition to your holiday entitlement. Staff incentives including competitions and bonus schemes Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes. Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support Pay & Hours: We offer our Shop Supervisors a rate of £13.00 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our shops, we are open to discussing flexible working hours to accommodate your needs where we can. Job Role: As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. KEY RESPONSIBILITIES Greet customers and create an inviting experience. Receive and check daily deliveries. Assist with the management of branch stock and produce. Maintain shop displays. Have excellent knowledge and understanding of products. Preparation of food in line with the specification. Food and produce quality control. Maintain the highest level of hygiene, cleanliness and food safety standards. The ability to work efficiently within a team. Cash handling and till operation. Opening or closing the shop when required. Running shifts at various times during the week. Driving sales and minimising wastage. Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided. Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENLP
May 08, 2026
Full time
Wenzel's the Bakers Shop Supervisor role: To find out about Wenzel's please follow the link, you can also find us on Instagram, Facebook and Twitter. ABOUT US Wenzel's was established in 1975 and has since become a favourite for locals in the North West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors. What we offer: Free meal provided every shift and 50% off all other food. Enrolment to company pension scheme Holiday entitlement of 28 days including bank holidays. Day off for your Birthday - paid day off in addition to your holiday entitlement. Staff incentives including competitions and bonus schemes Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes. Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support Pay & Hours: We offer our Shop Supervisors a rate of £13.00 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our shops, we are open to discussing flexible working hours to accommodate your needs where we can. Job Role: As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. KEY RESPONSIBILITIES Greet customers and create an inviting experience. Receive and check daily deliveries. Assist with the management of branch stock and produce. Maintain shop displays. Have excellent knowledge and understanding of products. Preparation of food in line with the specification. Food and produce quality control. Maintain the highest level of hygiene, cleanliness and food safety standards. The ability to work efficiently within a team. Cash handling and till operation. Opening or closing the shop when required. Running shifts at various times during the week. Driving sales and minimising wastage. Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided. Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENLP
Wenzel's the Bakers Shop Supervisor role To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook and Twitter. About us Wenzel's was established in 1975 and has since become a favourite for locals in the North West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors. What we offer Free meal provided every shift and 50% off all other food Enrolment to company pension scheme Holiday entitlement of 28 days including bank holidays Day off for your Birthday - a paid day off in addition to your holiday entitlement Staff incentives including competitions and bonus schemes Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support Pay & Hours We offer our Shop Supervisors a rate of £12.71 and a working week is 16 hours over 2 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can. Job role As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. Key responsibilities Greet customers and create an inviting experience Receive and check daily deliveries Assisting with the management of branch stock and produce Maintaining shop displays Have excellent knowledge and understanding of products Preparation of food in line with the specification Food and produce quality control Maintaining the highest level of hygiene, cleanliness and food safety standards The ability to work efficiently within a team Cash handling and till operation Opening or closing the shop when required Running shifts at various times during the week Driving sales and minimising wastage Previous experience in a retail or customer service environment at supervisory level is required Experience working in food production would be advantageous but not essential as full ongoing training will be provided Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENLP
May 08, 2026
Full time
Wenzel's the Bakers Shop Supervisor role To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook and Twitter. About us Wenzel's was established in 1975 and has since become a favourite for locals in the North West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors. What we offer Free meal provided every shift and 50% off all other food Enrolment to company pension scheme Holiday entitlement of 28 days including bank holidays Day off for your Birthday - a paid day off in addition to your holiday entitlement Staff incentives including competitions and bonus schemes Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support Pay & Hours We offer our Shop Supervisors a rate of £12.71 and a working week is 16 hours over 2 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can. Job role As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel's Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base. Key responsibilities Greet customers and create an inviting experience Receive and check daily deliveries Assisting with the management of branch stock and produce Maintaining shop displays Have excellent knowledge and understanding of products Preparation of food in line with the specification Food and produce quality control Maintaining the highest level of hygiene, cleanliness and food safety standards The ability to work efficiently within a team Cash handling and till operation Opening or closing the shop when required Running shifts at various times during the week Driving sales and minimising wastage Previous experience in a retail or customer service environment at supervisory level is required Experience working in food production would be advantageous but not essential as full ongoing training will be provided Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. REF: WENLP
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
May 07, 2026
Full time
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
About The Role Business Development Manager (Telesales) phs Greenleaf - Caerphilly or Remote Are you a confident communicator with the drive to win new business and the energy to thrive in a fast-paced sales environment? If so, phs Greenleaf wants to hear from you.We're looking for a motivated and experienced Telesales Business Development Manager to join our growing team. You'll play a key role in generating new business through outbound calling campaigns, supporting seasonal promotions such as Christmas displays and exterior planting, and booking high-quality appointments for our field sales team.This is a fantastic opportunity for someone who loves sales, enjoys building relationships over the phone, and wants to be part of a supportive, ambitious team. What We Offer Full-time, permanent role Caerphilly office or remote home working Competitive basic salary + OTE £48,000 Pension & Life Assurance 23 days holiday + bank holidays Holiday buy & sell scheme Virtual GP for you and your family ILM-accredited qualifications (internal & external) Free parking Health Assured wellbeing support Weekday working only - no evenings or weekends The Role Running outbound telesales campaigns to generate new business Promoting Greenleaf services, including seasonal offerings Booking quality appointments for field sales colleagues Building rapport quickly and professionally over the phone Maintaining accurate CRM and administrative records Sharing ideas and contributing to continuous improvement across the sales team Skills & Experience We're Looking For Proven B2B telesales/telemarketing/business development experience Excellent communication skills with the ability to build rapport easily Strong questioning techniques and understanding of sales methodologies High standard of written and verbal customer service Organised, detail-focused, and confident using IT systems Experience with Salesforce, Microsoft Office, Adobe, or similar software Background in SaaS or IT sales is a real advantage Knowledge of Christmas or interior planting is helpful but not essential The Type of Person Who Thrives Here Highly driven and motivated to exceed targets Resilient, tenacious, and confident in winning new business Brings positive energy and enthusiasm to the team Takes ownership and accountability Thrives in a fast-paced, commercial environment A team player who can challenge constructively and respectfully Open to change and keen to share ideas for improvement If you're ambitious, energetic, and ready to make an impact, we'd love to welcome you to the phs Greenleaf family. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops.phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste.phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
May 07, 2026
Full time
About The Role Business Development Manager (Telesales) phs Greenleaf - Caerphilly or Remote Are you a confident communicator with the drive to win new business and the energy to thrive in a fast-paced sales environment? If so, phs Greenleaf wants to hear from you.We're looking for a motivated and experienced Telesales Business Development Manager to join our growing team. You'll play a key role in generating new business through outbound calling campaigns, supporting seasonal promotions such as Christmas displays and exterior planting, and booking high-quality appointments for our field sales team.This is a fantastic opportunity for someone who loves sales, enjoys building relationships over the phone, and wants to be part of a supportive, ambitious team. What We Offer Full-time, permanent role Caerphilly office or remote home working Competitive basic salary + OTE £48,000 Pension & Life Assurance 23 days holiday + bank holidays Holiday buy & sell scheme Virtual GP for you and your family ILM-accredited qualifications (internal & external) Free parking Health Assured wellbeing support Weekday working only - no evenings or weekends The Role Running outbound telesales campaigns to generate new business Promoting Greenleaf services, including seasonal offerings Booking quality appointments for field sales colleagues Building rapport quickly and professionally over the phone Maintaining accurate CRM and administrative records Sharing ideas and contributing to continuous improvement across the sales team Skills & Experience We're Looking For Proven B2B telesales/telemarketing/business development experience Excellent communication skills with the ability to build rapport easily Strong questioning techniques and understanding of sales methodologies High standard of written and verbal customer service Organised, detail-focused, and confident using IT systems Experience with Salesforce, Microsoft Office, Adobe, or similar software Background in SaaS or IT sales is a real advantage Knowledge of Christmas or interior planting is helpful but not essential The Type of Person Who Thrives Here Highly driven and motivated to exceed targets Resilient, tenacious, and confident in winning new business Brings positive energy and enthusiasm to the team Takes ownership and accountability Thrives in a fast-paced, commercial environment A team player who can challenge constructively and respectfully Open to change and keen to share ideas for improvement If you're ambitious, energetic, and ready to make an impact, we'd love to welcome you to the phs Greenleaf family. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops.phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste.phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
) for more information.Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Details Viridien is seeking a Marketing Technology Manager to lead the design, optimization, and integration of our digital marketing technology ecosystem. This role ensures our martech stack supports marketing and communications strategies aligned with Viridien's business goals. About the Team You'll join a dynamic, collaborative Marketing & Communications team that partners closely with Sales, and IT. Together, we drive digital acceleration, deliver smarter, more impactful campaigns that deepen client engagement, and elevate Viridien's brand across key global markets. Key Responsibilities Own and optimize Viridien's martech stack and integrations across platforms and vendors. This is an individual contributor role with hands-on ownership, requiring a strong vendor-management mindset, including oversight of external partners, agencies, and technology providers. Manage our marketing automation platform, including workflows for lead management and connectors with CRM- (e.g., HubSpot, Salesforce). Implement tagging, tracking, and multi-channel attribution frameworks (e.g., GA4, GTM, UTMs). Ensure compliance with data privacy regulations (e.g., GDPR) and internal / best practice data governance policies. Develop and drive a 12-month martech roadmap and track and report on performance against KPIs. Mentor team members and support process standardization. Qualifications Required: Bachelor's degree in marketing, communications, or related field. 7+ years of experience in Martech, (B2B preferred). Proven expertise in managing and integrating: CMS platforms (e.g., Drupal), tag managers (e.g., GTM), and domain/DNS systems, Analytics & UX tools (e.g., GA4, HotJar), Marketing automation (e.g., HubSpot) and CRM platforms (e.g., Salesforce), Performance & SEO tools (e.g., SEMrush, Search Console), Compliance & consent tools (e.g., CookiePro). Strong understanding of lifecycle data management, automation, and multi-touch attribution. Excellent project management and cross-functional collaboration skills. Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Onsite Gym Facilities Learning and Development At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.Apply now to join a team that values innovation, data-driven strategy, and collaboration. Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.Create a brighter future for
May 07, 2026
Full time
) for more information.Viridien () is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges. Job Details Viridien is seeking a Marketing Technology Manager to lead the design, optimization, and integration of our digital marketing technology ecosystem. This role ensures our martech stack supports marketing and communications strategies aligned with Viridien's business goals. About the Team You'll join a dynamic, collaborative Marketing & Communications team that partners closely with Sales, and IT. Together, we drive digital acceleration, deliver smarter, more impactful campaigns that deepen client engagement, and elevate Viridien's brand across key global markets. Key Responsibilities Own and optimize Viridien's martech stack and integrations across platforms and vendors. This is an individual contributor role with hands-on ownership, requiring a strong vendor-management mindset, including oversight of external partners, agencies, and technology providers. Manage our marketing automation platform, including workflows for lead management and connectors with CRM- (e.g., HubSpot, Salesforce). Implement tagging, tracking, and multi-channel attribution frameworks (e.g., GA4, GTM, UTMs). Ensure compliance with data privacy regulations (e.g., GDPR) and internal / best practice data governance policies. Develop and drive a 12-month martech roadmap and track and report on performance against KPIs. Mentor team members and support process standardization. Qualifications Required: Bachelor's degree in marketing, communications, or related field. 7+ years of experience in Martech, (B2B preferred). Proven expertise in managing and integrating: CMS platforms (e.g., Drupal), tag managers (e.g., GTM), and domain/DNS systems, Analytics & UX tools (e.g., GA4, HotJar), Marketing automation (e.g., HubSpot) and CRM platforms (e.g., Salesforce), Performance & SEO tools (e.g., SEMrush, Search Console), Compliance & consent tools (e.g., CookiePro). Strong understanding of lifecycle data management, automation, and multi-touch attribution. Excellent project management and cross-functional collaboration skills. Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program Company pension with generous employer contribution Wellbeing Unmind app - puts you in control of your mental health A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more! Regular social club events, spontaneous reward events throughout the year Cycle purchase scheme Flexible Private Medical & Dental care programmes Sponsorship of visas/comprehensive relocation packages Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice! Relaxed dress code policy Onsite Gym Facilities Learning and Development At Viridien, we foster a culture of continuous learning and provide tailored training programs through our Learning Hub, designed to enhance technical, commercial, and personal growth. We Care about the Environment We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.Apply now to join a team that values innovation, data-driven strategy, and collaboration. Our Hiring Process At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly.We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.Create a brighter future for
J oin Our South American Adventure as a Kitchen Manager Are you a dynamic and enthusiastic individual looking for an exciting opportunity in the hospitality industry? Look no further! At Iguanas, we're all about creating memorable experiences, vibrant energy, and a sense of discovery. As a Sunday Times 'Best Places to Work 2024', our South American-inspired restaurants are where passion meets flavour, and our team is the beating heart of our establishment. We know that happy teams create the best experiences, so we offer: A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there's a place for you in our kitchen! A Competitive Package - 45-hour contract, quarterly bonus, and referral bonus scheme. Amazing Discounts - 50% off food and drink across all Big Table Group brands and 25% for friends & family. Career Growth - Fully funded apprenticeships in Hospitality Management (Level 4), L&D, HR, or Marketing (Levels 3, 4, & 5). Salary Sacrifice Scheme - Make the most of tax efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. Wellbeing & Support - Our We Care program includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more. Perks & Rewards - Access to wages before payday, salary finance support, healthcare cash plan, dental plan, discounted gym memberships, and savings on theme parks, shopping, and entertainment! Team Competitions & Events - Win a trip to Cuba, Brazil and beyond! Team parties, and even a chance to win e points to spend on your favourite retailers. What You'll Do as a Kitchen Manager: Work closely with the management team to achieve restaurant goals. Lead the guest experience by ensuring every dish is cooked to perfection. Maintain the highest standards of cleanliness and kitchen hygiene. Create a fun, motivating team environment, with a focus on developing and nurturing talent. Be commercially minded-analysing profit & loss accounts to make strong financial decisions and drive efficiency. Who We're Looking For: At Las Iguanas, we don't just look for experience-we look for leaders. If you're a strong communicator, passionate about food and developing people and thrive in a fast paced environment, we want to hear from you. At Las Iguanas, everyone is welcome. We are committed to creating a workplace where you can be yourself and thrive. If you need any adjustments during the hiring process, just let us know- we're happy to help. Join the Las Iguanas family today and work somewhere awesome! Don't just take our word for it- we've been recognised in the Top 100 of the Sunday Times Best Places to Work 2024! Apply now and bring your leadership to the Las Iguanas kitchen!
May 07, 2026
Full time
J oin Our South American Adventure as a Kitchen Manager Are you a dynamic and enthusiastic individual looking for an exciting opportunity in the hospitality industry? Look no further! At Iguanas, we're all about creating memorable experiences, vibrant energy, and a sense of discovery. As a Sunday Times 'Best Places to Work 2024', our South American-inspired restaurants are where passion meets flavour, and our team is the beating heart of our establishment. We know that happy teams create the best experiences, so we offer: A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there's a place for you in our kitchen! A Competitive Package - 45-hour contract, quarterly bonus, and referral bonus scheme. Amazing Discounts - 50% off food and drink across all Big Table Group brands and 25% for friends & family. Career Growth - Fully funded apprenticeships in Hospitality Management (Level 4), L&D, HR, or Marketing (Levels 3, 4, & 5). Salary Sacrifice Scheme - Make the most of tax efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. Wellbeing & Support - Our We Care program includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more. Perks & Rewards - Access to wages before payday, salary finance support, healthcare cash plan, dental plan, discounted gym memberships, and savings on theme parks, shopping, and entertainment! Team Competitions & Events - Win a trip to Cuba, Brazil and beyond! Team parties, and even a chance to win e points to spend on your favourite retailers. What You'll Do as a Kitchen Manager: Work closely with the management team to achieve restaurant goals. Lead the guest experience by ensuring every dish is cooked to perfection. Maintain the highest standards of cleanliness and kitchen hygiene. Create a fun, motivating team environment, with a focus on developing and nurturing talent. Be commercially minded-analysing profit & loss accounts to make strong financial decisions and drive efficiency. Who We're Looking For: At Las Iguanas, we don't just look for experience-we look for leaders. If you're a strong communicator, passionate about food and developing people and thrive in a fast paced environment, we want to hear from you. At Las Iguanas, everyone is welcome. We are committed to creating a workplace where you can be yourself and thrive. If you need any adjustments during the hiring process, just let us know- we're happy to help. Join the Las Iguanas family today and work somewhere awesome! Don't just take our word for it- we've been recognised in the Top 100 of the Sunday Times Best Places to Work 2024! Apply now and bring your leadership to the Las Iguanas kitchen!
Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: £40,000 OTE commission (paid monthly) Company car (BMW 330e) Pension (minimum 5% company contribution) 25 days holiday (plus 8 bank holidays) Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes, Peterborough, Cambridge JOB DESCRIPTION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Reporting directly to the UK Sales Director you will take full ownership of half of the UK, everything south of Coventry. You'll be trusted to drive a clear strategy and be the expert in your region, with responsibility for both new business acquisition and development of existing accounts. You will be spending the majority of your time in front of customers. KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Manage a £4-6m portfolio of accounts, made up from household names across retail, grocery, banking and leisure Your time will be split between managing existing accounts and securing new business £1m new business / growth target. Work closely with the technical team and target customers to develop technical solutions to complex needs Lead commercial negotiations on high value projects Provide market intelligence which will be instrumental in shaping the UK strategy. Management of and partnering with an internal Business Development Manager PERSON SPECIFICATION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking You will be a proven sales professional who thrives in a structured, performancedriven environment. You understand buying cycles and the demands of complex integrated solutions that are critical to your clients' operational success. We're looking for someone who can demonstrate: A proven track record of both new business and managing key clients with major or complex accounts (particularly national chains). Knowledge of the UK Retail, Banking, QSR, Hospitality and/or Leisure sectors. Experience in selling 'goods not for resale', ideally both hardware and software. This could be POS, EPOS, cash handling, self-checkouts, payment solutions, CIT, loss prevention, shop fitting, queue management, intelligent shelving, access control or any technology driven retail solutions. THE COMPANY: We are a UK based global business specialising in intelligent cash handling solutions for an enviable list of clients. Having been established for over 50 years and widely considered the UK market leader, we pride ourselves in building long term strategic partnerships with some of the UK's biggest and best brands. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18451, Wallace Hind Selection
May 06, 2026
Full time
Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: £40,000 OTE commission (paid monthly) Company car (BMW 330e) Pension (minimum 5% company contribution) 25 days holiday (plus 8 bank holidays) Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes, Peterborough, Cambridge JOB DESCRIPTION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Reporting directly to the UK Sales Director you will take full ownership of half of the UK, everything south of Coventry. You'll be trusted to drive a clear strategy and be the expert in your region, with responsibility for both new business acquisition and development of existing accounts. You will be spending the majority of your time in front of customers. KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Manage a £4-6m portfolio of accounts, made up from household names across retail, grocery, banking and leisure Your time will be split between managing existing accounts and securing new business £1m new business / growth target. Work closely with the technical team and target customers to develop technical solutions to complex needs Lead commercial negotiations on high value projects Provide market intelligence which will be instrumental in shaping the UK strategy. Management of and partnering with an internal Business Development Manager PERSON SPECIFICATION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking You will be a proven sales professional who thrives in a structured, performancedriven environment. You understand buying cycles and the demands of complex integrated solutions that are critical to your clients' operational success. We're looking for someone who can demonstrate: A proven track record of both new business and managing key clients with major or complex accounts (particularly national chains). Knowledge of the UK Retail, Banking, QSR, Hospitality and/or Leisure sectors. Experience in selling 'goods not for resale', ideally both hardware and software. This could be POS, EPOS, cash handling, self-checkouts, payment solutions, CIT, loss prevention, shop fitting, queue management, intelligent shelving, access control or any technology driven retail solutions. THE COMPANY: We are a UK based global business specialising in intelligent cash handling solutions for an enviable list of clients. Having been established for over 50 years and widely considered the UK market leader, we pride ourselves in building long term strategic partnerships with some of the UK's biggest and best brands. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18451, Wallace Hind Selection
Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks' scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity!
May 05, 2026
Full time
Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks' scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity!
Role Overview The Food & Beverage Manager is responsible for the overall management and performance of all F&B operations within the hotel. This includes delivering exceptional guest experiences, driving revenue and profitability, ensuring high standards of service, and leading and developing a high-performing team. The role requires a strong, hands on leader who leads by example and ensures all operations run smoothly in line with company standards. Key Responsibilities Operations & Service Excellence Oversee the day-to-day operations of all F&B outlets including restaurant, bar, events, and room service Ensure all Standard Operating Procedures (SOPs) are implemented and consistently followed Maintain exceptional service standards, presentation, and cleanliness across all areas Lead by example with a strong presence on the floor during service periods Guest Experience & Satisfaction Ensure every guest receives a high-quality and memorable dining experience Handle guest feedback and complaints professionally and efficiently Monitor guest satisfaction scores and implement improvements where needed Drive a culture of excellence and guest-focused service within the team Leadership & Team Development Recruit, train, and develop F&B team members, supervisors, and managers Create a positive and productive working environment Set clear expectations, conduct regular performance reviews, and provide coaching Ensure effective communication within the department and across the hotel Manage staff rotas in line with business needs and labour budgets Financial & Commercial Management Manage departmental budgets, forecasts, and financial performance Drive revenue growth through upselling, promotions, and innovative offerings Monitor costs including payroll, purchasing, and wastage Analyse financial reports and take corrective actions where necessary Work closely with Sales & Marketing to develop packages and increase business Health, Safety & Compliance Ensure full compliance with Health & Safety, Food Safety, and licensing regulations Maintain high hygiene standards in line with company and legal requirements Ensure all incidents are reported and managed according to procedures Lead and support audits and ensure all action points are completed Events & Revenue Growth Oversee delivery of conferences, banqueting, and special events Ensure seamless coordination between departments for all events Identify opportunities to grow F&B revenue and enhance guest offerings Skills & Experience Required Proven experience in an F&B Manager or similar leadership role Strong knowledge of restaurant, bar, and events operations Excellent leadership, communication, and organisational skills Strong financial and commercial awareness Ability to work under pressure in a fast-paced environment Passion for delivering exceptional guest service Personal Attributes Hands on leader who leads by example Highly motivated, proactive, and solution focused Strong attention to detail and high standards Excellent people management and team building skills Passionate about hospitality and guest experience
May 05, 2026
Full time
Role Overview The Food & Beverage Manager is responsible for the overall management and performance of all F&B operations within the hotel. This includes delivering exceptional guest experiences, driving revenue and profitability, ensuring high standards of service, and leading and developing a high-performing team. The role requires a strong, hands on leader who leads by example and ensures all operations run smoothly in line with company standards. Key Responsibilities Operations & Service Excellence Oversee the day-to-day operations of all F&B outlets including restaurant, bar, events, and room service Ensure all Standard Operating Procedures (SOPs) are implemented and consistently followed Maintain exceptional service standards, presentation, and cleanliness across all areas Lead by example with a strong presence on the floor during service periods Guest Experience & Satisfaction Ensure every guest receives a high-quality and memorable dining experience Handle guest feedback and complaints professionally and efficiently Monitor guest satisfaction scores and implement improvements where needed Drive a culture of excellence and guest-focused service within the team Leadership & Team Development Recruit, train, and develop F&B team members, supervisors, and managers Create a positive and productive working environment Set clear expectations, conduct regular performance reviews, and provide coaching Ensure effective communication within the department and across the hotel Manage staff rotas in line with business needs and labour budgets Financial & Commercial Management Manage departmental budgets, forecasts, and financial performance Drive revenue growth through upselling, promotions, and innovative offerings Monitor costs including payroll, purchasing, and wastage Analyse financial reports and take corrective actions where necessary Work closely with Sales & Marketing to develop packages and increase business Health, Safety & Compliance Ensure full compliance with Health & Safety, Food Safety, and licensing regulations Maintain high hygiene standards in line with company and legal requirements Ensure all incidents are reported and managed according to procedures Lead and support audits and ensure all action points are completed Events & Revenue Growth Oversee delivery of conferences, banqueting, and special events Ensure seamless coordination between departments for all events Identify opportunities to grow F&B revenue and enhance guest offerings Skills & Experience Required Proven experience in an F&B Manager or similar leadership role Strong knowledge of restaurant, bar, and events operations Excellent leadership, communication, and organisational skills Strong financial and commercial awareness Ability to work under pressure in a fast-paced environment Passion for delivering exceptional guest service Personal Attributes Hands on leader who leads by example Highly motivated, proactive, and solution focused Strong attention to detail and high standards Excellent people management and team building skills Passionate about hospitality and guest experience
Job Title: Conference and Events - Business Development Manager Location: Birmingham Salary: £38,784 - £41,064 per annum - SS6 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: At University College Birmingham, we are entering an exciting phase of growth and are looking to further expand our commercial opportunities. Our dedicated conference facility, located at the top of Baskerville House, offers a unique venue in the heart of the city. In addition, with over £200 million invested across our campus in recent years, we boast world-class facilities available for hire, from planes to an award-winning restaurant, we truly have it all. We are now seeking a confident and engaging Business Development Manager who will be instrumental to our sales growth, enhancing our brand and delivering our strategy. Key responsibilities: Identify and pursue new business by proactively selling the University's extensive facilities and services Develop and maintain and strong pipeline of leads, through networking, referrals and social channels Expand the commercial sales opportunities by generating new business leads and identifying new revenue opportunities Extensive networking across the Midlands to establish and grow relationships with key commercial enterprises, particularly key organisations in Birmingham and surrounding areas Identify and promote alternative uses for the University's facilities to generate commercial income which complements academic use Collaborate with the Marketing team to develop promotional materials, including website, social media, e-selling to reflect our diverse range of facilities Support the Head of Commercial Sales with account management, enquiries, bookings and show arounds Responsible for delivering the KPIs associated with the Conference and Events Strategy Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship. A variety of salary sacrifice schemes including technology home and cycle. Heavily subsidised on-site car parking in central Birmingham Hybrid working opportunities. Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Wednesday 6 May 2026. Interview Date - Wednesday 27 May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
May 04, 2026
Full time
Job Title: Conference and Events - Business Development Manager Location: Birmingham Salary: £38,784 - £41,064 per annum - SS6 Job type: Permanent, Full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: At University College Birmingham, we are entering an exciting phase of growth and are looking to further expand our commercial opportunities. Our dedicated conference facility, located at the top of Baskerville House, offers a unique venue in the heart of the city. In addition, with over £200 million invested across our campus in recent years, we boast world-class facilities available for hire, from planes to an award-winning restaurant, we truly have it all. We are now seeking a confident and engaging Business Development Manager who will be instrumental to our sales growth, enhancing our brand and delivering our strategy. Key responsibilities: Identify and pursue new business by proactively selling the University's extensive facilities and services Develop and maintain and strong pipeline of leads, through networking, referrals and social channels Expand the commercial sales opportunities by generating new business leads and identifying new revenue opportunities Extensive networking across the Midlands to establish and grow relationships with key commercial enterprises, particularly key organisations in Birmingham and surrounding areas Identify and promote alternative uses for the University's facilities to generate commercial income which complements academic use Collaborate with the Marketing team to develop promotional materials, including website, social media, e-selling to reflect our diverse range of facilities Support the Head of Commercial Sales with account management, enquiries, bookings and show arounds Responsible for delivering the KPIs associated with the Conference and Events Strategy Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship. A variety of salary sacrifice schemes including technology home and cycle. Heavily subsidised on-site car parking in central Birmingham Hybrid working opportunities. Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Wednesday 6 May 2026. Interview Date - Wednesday 27 May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
Job Title: Assistant Manager Salary for Assistant Manager: £31,600 starting salary + EOY bonus (Realistic 1st year ote up to £36k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous staff bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks' scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity!
May 04, 2026
Full time
Job Title: Assistant Manager Salary for Assistant Manager: £31,600 starting salary + EOY bonus (Realistic 1st year ote up to £36k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous staff bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks' scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity!
Into food, drink, and hospitality? Want to work with some of the UK's most exciting restaurants, bars, pubs, hotels, and venues? This is a fantastic opportunity for a self-motivated, results-driven Graduate Sales Development Executive to join a market-leading media company specialising in digital marketing and booking solutions for the hospitality industry . If you're purely chasing sales and don't care what you sell, this is not the role for you. But if you're passionate about hospitality and want to work with some of the hottest brands in the sector, this role offers something far more engaging than your average tech sales role. We're committed to creating a supportive and rewarding environment where people can thrive, combining a fun, fast-paced culture with the opportunity to build a successful career in digital media. The Role at a Glance: Graduate Sales Development Executive London £40,000 OTE - £27,00 basic plus £13,000 commission/bonus Product / Service : The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Hospitality experience a bonus but not essential. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: • Sourcing new client prospects and their decision makers • Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. • Presenting and selling digital marketing solutions within the main channels - Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas • Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex • Educating clients to understand the features and benefits of the product • Nurturing existing customers and driving upselling initiatives • Creating proposals based on client requirements and data insights About You: Required: • Self-motivated, confident, commercial and results driven • Good written and oral communication skills • Good organisational skills and time management • Confidence to communicate and present at all levels • Highly coachable and eager to learn and grow in your career • Eligibility to work in the UK without restrictions Training You Will Receive: • How to present, sell and the psychology of selling • How to negotiate and close deals • SEO and digital marketing • Background knowledge of the hospitality industry • CRM systems and account management • Content management systems What's on Offer: • Competitive salary and regular progression opportunities • 25 days holiday + bank holidays • Monthly office socials (From axe throwing to Champagne tasting) • An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) • Cycle to work scheme • Healthy snacks in the office • EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
Into food, drink, and hospitality? Want to work with some of the UK's most exciting restaurants, bars, pubs, hotels, and venues? This is a fantastic opportunity for a self-motivated, results-driven Graduate Sales Development Executive to join a market-leading media company specialising in digital marketing and booking solutions for the hospitality industry . If you're purely chasing sales and don't care what you sell, this is not the role for you. But if you're passionate about hospitality and want to work with some of the hottest brands in the sector, this role offers something far more engaging than your average tech sales role. We're committed to creating a supportive and rewarding environment where people can thrive, combining a fun, fast-paced culture with the opportunity to build a successful career in digital media. The Role at a Glance: Graduate Sales Development Executive London £40,000 OTE - £27,00 basic plus £13,000 commission/bonus Product / Service : The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Hospitality experience a bonus but not essential. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: • Sourcing new client prospects and their decision makers • Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. • Presenting and selling digital marketing solutions within the main channels - Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas • Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex • Educating clients to understand the features and benefits of the product • Nurturing existing customers and driving upselling initiatives • Creating proposals based on client requirements and data insights About You: Required: • Self-motivated, confident, commercial and results driven • Good written and oral communication skills • Good organisational skills and time management • Confidence to communicate and present at all levels • Highly coachable and eager to learn and grow in your career • Eligibility to work in the UK without restrictions Training You Will Receive: • How to present, sell and the psychology of selling • How to negotiate and close deals • SEO and digital marketing • Background knowledge of the hospitality industry • CRM systems and account management • Content management systems What's on Offer: • Competitive salary and regular progression opportunities • 25 days holiday + bank holidays • Monthly office socials (From axe throwing to Champagne tasting) • An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) • Cycle to work scheme • Healthy snacks in the office • EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations! This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate. Key Responsibilities Full accountability for day-to-day operations across all London sites Leadership of an existing management team with an overall team of circa 120 Build strong, credible relationships with key stakeholders and clients Take ownership of decision-making, leading with confidence and accountability Drive service improvement, operational efficiency and consistency across the portfolio Manage both cost-plus and commercial financial models, ensuring strong commercial performance Lead planning and preparation for future mobilisation and site transitions Embed a high-performance culture and develop future leaders within the team Person Requirements Proven multi-site leadership experience Strong people leader with excellent communication and influencing skills Background in contract catering preferred Commercially astute with experience managing complex financial models Ambitious, resilient and comfortable with a large, fast-paced workload We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com R/SU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 01, 2026
Full time
Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations! This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate. Key Responsibilities Full accountability for day-to-day operations across all London sites Leadership of an existing management team with an overall team of circa 120 Build strong, credible relationships with key stakeholders and clients Take ownership of decision-making, leading with confidence and accountability Drive service improvement, operational efficiency and consistency across the portfolio Manage both cost-plus and commercial financial models, ensuring strong commercial performance Lead planning and preparation for future mobilisation and site transitions Embed a high-performance culture and develop future leaders within the team Person Requirements Proven multi-site leadership experience Strong people leader with excellent communication and influencing skills Background in contract catering preferred Commercially astute with experience managing complex financial models Ambitious, resilient and comfortable with a large, fast-paced workload We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com R/SU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
