Head of Marketing Solihull (Office-based, Monday Thursday Four Day Week No Fridays) £50,000 £80,000 depending on experience + Performance Bonus + Benefits If you live and breathe Meta lead generation and you want to own a funnel that directly drives business growth, read on. We are recruiting on behalf of a fast-growing SaaS business based in Solihull. Our client has built a CRM and marketing automation platform for SME business owners, think GoHighLevel-style functionality helping small businesses manage their customers and automate their marketing in one place. With around 1,000 customers already and an ambitious target of 100 new customers every month, they need a Head of Marketing to own and scale their Meta lead generation funnel end to end. The Role You will be the most senior marketing person in the business, with full ownership of the lead generation strategy that drives commercial growth. Your primary focus is clear, 20 qualified demo bookings per day through a Meta (Facebook/Instagram) paid social funnel, feeding directly into a sales team who convert them into paying customers. You will own everything from campaign strategy and audience testing through to creative direction, landing page optimisation and conversion improvement. A specialist team including a dedicated media buyer, creative designer and technical specialist supports you, but this is not a role where you direct others and step back. You will be hands-on in the platforms yourself every single day, and the numbers will tell you every morning whether it's working. Please read this before applying 95% of lead generation activity runs through Meta (Facebook/Instagram). If paid social is not your primary specialism this role is not right for you This is a lead generation role not an ecommerce role. If your paid social experience is primarily focused on driving product purchases rather than qualified conversations, please look elsewhere The role is fully office based Monday to Thursday in Solihull. You must be within comfortable commuting distance we cannot consider candidates requiring relocation About You Proven hands-on experience running Meta (Facebook/Instagram) paid social campaigns as your primary channel Specific experience with lead generation, book-a-call or book-a-demo funnels, you understand that optimising for a qualified conversation is fundamentally different to optimising for a purchase Real numbers to back up your experience, CPL improvements, cost per booked call, conversion rate uplifts, lead quality gains Commercially minded and data driven, you understand the full funnel from ad impression through to booked demo and you know where to look when performance drops A genuine passion for performance marketing you stay on top of industry developments, you test things because you're curious and you're always thinking about how to improve a funnel Minimum 4 years of relevant hands-on experience Comfortable being a player-coach, strategic enough to own the funnel, hands-on enough to be in the platforms every day What's On Offer £50,000 £80,000 base salary depending on experience Performance bonus Four day working week Monday to Thursday, Fridays off On-site gym On-site Michelin star quality chef lunch provided every day Private medical insurance Profit share scheme Company pension Casual dress and regular company events Free parking A genuinely unique high-energy business culture unlike anywhere else you have worked SaaS experience is helpful but not essential. What matters is that you have run Meta lead generation funnels, you can prove it with real numbers and you are hungry to own a clear commercial target. INDH
May 20, 2026
Full time
Head of Marketing Solihull (Office-based, Monday Thursday Four Day Week No Fridays) £50,000 £80,000 depending on experience + Performance Bonus + Benefits If you live and breathe Meta lead generation and you want to own a funnel that directly drives business growth, read on. We are recruiting on behalf of a fast-growing SaaS business based in Solihull. Our client has built a CRM and marketing automation platform for SME business owners, think GoHighLevel-style functionality helping small businesses manage their customers and automate their marketing in one place. With around 1,000 customers already and an ambitious target of 100 new customers every month, they need a Head of Marketing to own and scale their Meta lead generation funnel end to end. The Role You will be the most senior marketing person in the business, with full ownership of the lead generation strategy that drives commercial growth. Your primary focus is clear, 20 qualified demo bookings per day through a Meta (Facebook/Instagram) paid social funnel, feeding directly into a sales team who convert them into paying customers. You will own everything from campaign strategy and audience testing through to creative direction, landing page optimisation and conversion improvement. A specialist team including a dedicated media buyer, creative designer and technical specialist supports you, but this is not a role where you direct others and step back. You will be hands-on in the platforms yourself every single day, and the numbers will tell you every morning whether it's working. Please read this before applying 95% of lead generation activity runs through Meta (Facebook/Instagram). If paid social is not your primary specialism this role is not right for you This is a lead generation role not an ecommerce role. If your paid social experience is primarily focused on driving product purchases rather than qualified conversations, please look elsewhere The role is fully office based Monday to Thursday in Solihull. You must be within comfortable commuting distance we cannot consider candidates requiring relocation About You Proven hands-on experience running Meta (Facebook/Instagram) paid social campaigns as your primary channel Specific experience with lead generation, book-a-call or book-a-demo funnels, you understand that optimising for a qualified conversation is fundamentally different to optimising for a purchase Real numbers to back up your experience, CPL improvements, cost per booked call, conversion rate uplifts, lead quality gains Commercially minded and data driven, you understand the full funnel from ad impression through to booked demo and you know where to look when performance drops A genuine passion for performance marketing you stay on top of industry developments, you test things because you're curious and you're always thinking about how to improve a funnel Minimum 4 years of relevant hands-on experience Comfortable being a player-coach, strategic enough to own the funnel, hands-on enough to be in the platforms every day What's On Offer £50,000 £80,000 base salary depending on experience Performance bonus Four day working week Monday to Thursday, Fridays off On-site gym On-site Michelin star quality chef lunch provided every day Private medical insurance Profit share scheme Company pension Casual dress and regular company events Free parking A genuinely unique high-energy business culture unlike anywhere else you have worked SaaS experience is helpful but not essential. What matters is that you have run Meta lead generation funnels, you can prove it with real numbers and you are hungry to own a clear commercial target. INDH
CRM, RETENTION & LOYALTY OPPORTUNITY HEAD OF RETENTION & SUBSCRIPTION 55000 to 60000, Liverpool with Hybrid Options Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Retention and Subscription. This Head of Retention and Subscription role is a unique opportunity to build and own a high impact function from the ground up. The Head of Retention and Subscription will play a critical role in driving customer lifetime value, subscription growth and long-term customer engagement. As Head of Retention and Subscription you will take full ownership of retention strategy. The Head of Retention and Subscription will lead CRM, lifecycle marketing and subscription performance, using data and AI driven insights to deliver measurable commercial impact. This Head of Retention and Subscription role goes beyond campaigns, focusing on growth, profitability and customer loyalty. This Head of Retention and Subscription position offers real autonomy, budget and influence. The Head of Retention and Subscription will work cross functionally with marketing, product and performance teams to shape the full customer journey from acquisition through to retention and reactivation. Benefits: Competitive salary of 55000 to 60000 Hybrid working model offering flexibility Gym on site Clear progression within a high growth business Opportunity to build and shape a function from the ground up Work on data rich, high impact commercial strategies Collaborative and ambitious working environment Key Responsibilities: Own and grow subscription revenue across acquisition, activation and retention Drive customer lifetime value through targeted lifecycle strategies Lead CRM across email, SMS and push including flows, segmentation and campaigns Deploy AI driven personalisation to improve customer engagement and reduce churn Develop and optimise win back strategies to recover lapsed customers Own retention reporting and cohort analysis to drive decision making Partner with paid media and product teams to optimise customer journey Build and implement retention strategy from the ground up Lead and develop the retention team, setting high performance standards Experience Needed: Proven experience as a Head of Retention and Subscription or similar senior role Strong background in CRM, lifecycle or retention marketing Demonstrated success in improving LTV and reducing churn Experience working within ecommerce or subscription led environments Hands on experience with AI or predictive marketing tools Strong data and analytical skills with ability to translate insight into action Experience managing multiple customer segments Strong leadership and stakeholder management skills This Head of Retention and Subscription role offers a rare opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Retention and Subscription looking for a role where you can drive real commercial impact, this is an excellent next step. Apply now to be considered. BH35991
May 20, 2026
Full time
CRM, RETENTION & LOYALTY OPPORTUNITY HEAD OF RETENTION & SUBSCRIPTION 55000 to 60000, Liverpool with Hybrid Options Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Retention and Subscription. This Head of Retention and Subscription role is a unique opportunity to build and own a high impact function from the ground up. The Head of Retention and Subscription will play a critical role in driving customer lifetime value, subscription growth and long-term customer engagement. As Head of Retention and Subscription you will take full ownership of retention strategy. The Head of Retention and Subscription will lead CRM, lifecycle marketing and subscription performance, using data and AI driven insights to deliver measurable commercial impact. This Head of Retention and Subscription role goes beyond campaigns, focusing on growth, profitability and customer loyalty. This Head of Retention and Subscription position offers real autonomy, budget and influence. The Head of Retention and Subscription will work cross functionally with marketing, product and performance teams to shape the full customer journey from acquisition through to retention and reactivation. Benefits: Competitive salary of 55000 to 60000 Hybrid working model offering flexibility Gym on site Clear progression within a high growth business Opportunity to build and shape a function from the ground up Work on data rich, high impact commercial strategies Collaborative and ambitious working environment Key Responsibilities: Own and grow subscription revenue across acquisition, activation and retention Drive customer lifetime value through targeted lifecycle strategies Lead CRM across email, SMS and push including flows, segmentation and campaigns Deploy AI driven personalisation to improve customer engagement and reduce churn Develop and optimise win back strategies to recover lapsed customers Own retention reporting and cohort analysis to drive decision making Partner with paid media and product teams to optimise customer journey Build and implement retention strategy from the ground up Lead and develop the retention team, setting high performance standards Experience Needed: Proven experience as a Head of Retention and Subscription or similar senior role Strong background in CRM, lifecycle or retention marketing Demonstrated success in improving LTV and reducing churn Experience working within ecommerce or subscription led environments Hands on experience with AI or predictive marketing tools Strong data and analytical skills with ability to translate insight into action Experience managing multiple customer segments Strong leadership and stakeholder management skills This Head of Retention and Subscription role offers a rare opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Retention and Subscription looking for a role where you can drive real commercial impact, this is an excellent next step. Apply now to be considered. BH35991
Harris Hill is delighted to be partnering with a prestigious independent school group to recruit a Group Head of Marketing & Communications . This senior leadership role will drive the development and delivery of innovative marketing, communications and PR strategies across a highly respected education group. Reporting to the Strategic Director of Development, Engagement & Marketing, you will lead on brand campaigns, digital content, social media, publications, media relations and stakeholder engagement, while supporting admissions, development and partnership activity. The successful candidate will bring significant experience in marketing and communications, with a strong track record of delivering multi-channel campaigns and engaging content. You will be a confident line manager, relationship-builder, highly organised, digitally savvy and experienced in managing websites, CRM systems and social platforms. Experience within a Group role within education is essential. Key responsibilities include: Leading marketing and communications strategy across the group Supporting pupil recruitment and admissions campaigns Managing websites, social media and digital content Overseeing publications, PR and media relations Supporting fundraising and alumni communications Managing external agencies and suppliers Line management of two marketing managers If you have significant senior marketing and communications experience developed in an Education setting, I d love to hear from you. Full-time, permanent position Location- Barnes, South West London. Based in the school 9-5pm every day. Salary - competitive £60,000-£68,000 as a guide Great benefits, and holiday allowance, and Christmas closure. Please apply today, the school is reviewing applications on a rolling basis and looking to interview ASAP. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 19, 2026
Full time
Harris Hill is delighted to be partnering with a prestigious independent school group to recruit a Group Head of Marketing & Communications . This senior leadership role will drive the development and delivery of innovative marketing, communications and PR strategies across a highly respected education group. Reporting to the Strategic Director of Development, Engagement & Marketing, you will lead on brand campaigns, digital content, social media, publications, media relations and stakeholder engagement, while supporting admissions, development and partnership activity. The successful candidate will bring significant experience in marketing and communications, with a strong track record of delivering multi-channel campaigns and engaging content. You will be a confident line manager, relationship-builder, highly organised, digitally savvy and experienced in managing websites, CRM systems and social platforms. Experience within a Group role within education is essential. Key responsibilities include: Leading marketing and communications strategy across the group Supporting pupil recruitment and admissions campaigns Managing websites, social media and digital content Overseeing publications, PR and media relations Supporting fundraising and alumni communications Managing external agencies and suppliers Line management of two marketing managers If you have significant senior marketing and communications experience developed in an Education setting, I d love to hear from you. Full-time, permanent position Location- Barnes, South West London. Based in the school 9-5pm every day. Salary - competitive £60,000-£68,000 as a guide Great benefits, and holiday allowance, and Christmas closure. Please apply today, the school is reviewing applications on a rolling basis and looking to interview ASAP. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
May 19, 2026
Full time
Ecommerce Trading Manager Location: Brighton (prime location) 50-55k + Great Benefits 4 day working week! Zachary Daniels Recruitment is proud to be partnering with a forward-thinking, purpose-led retail brand to recruit an Ecommerce Trading Manager. This is a fantastic opportunity to join a growing direct-to-consumer business where data, customer insight, and digital performance are central to success. This role sits at the heart of the digital function, combining ecommerce trading, analytics, and CRO. You will take ownership of onsite performance, using data to understand customer behaviour and drive improvements across ecommerce, digital marketing, and CRM. The Role: Working closely with the Head of Ecommerce and wider digital teams, you will play a key role in shaping online growth through both strategic insight and hands-on delivery. Key responsibilities include: Owning ecommerce analytics and translating data into clear, actionable insights Analysing customer behaviour across web and app to identify opportunities for growth Developing and applying segmentation strategies to improve targeting and personalisation Leading the CRO strategy, including A/B and multivariate testing Using tools such as GA4, heatmaps, and session recordings to identify friction points Managing day-to-day trading performance, including campaigns, product launches, and onsite merchandising Monitoring and reporting on key KPIs such as conversion, AOV, traffic, and revenue Collaborating cross-functionally with Digital Marketing and CRM teams to improve performance About You: 5+ years' experience in ecommerce, analytics, or a similar hybrid role within a DTC or retail environment Proven ability to turn data into insights that drive commercial performance Strong understanding of customer behaviour, segmentation, and personalisation Experience with tools such as GA4, Shopify analytics, and testing platforms Comfortable working across multiple teams and influencing stakeholders Commercially minded with a strong understanding of performance drivers Clear and confident communicator, able to simplify complex data Highly organised, proactive, and able to manage competing priorities Passionate about customer experience and continuous improvement What's in it for you: Opportunity to play a key role in a growing ecommerce function A collaborative, fast-paced and creative working environment Flexible 4-day working week Competitive benefits package including healthcare, staff discount and additional perks Modern office environment in Brighton Zachary Daniels is proud to be representing this opportunity. For more information or to apply, please get in touch. BH35953
JOB DESCRIPTION Role: Legacies and Appeals Manager Salary: £42,000 Contract type: Permanent. While this role is advertised as full-time, we are open to discussing part-time arrangements for the right candidate. Responsible to: Artistic and Executive Director, Wigmore Hall Directly responsible to: Head of Development and Marketing Works closely with: Head of Membership and Appeals Benefits: 22 days' annual leave plus bank holidays; Access to private health insurance (after 6 months); Access to the Employee Assistance Programme Training and development opportunities; Hybrid working Please apply via the application form on the Wigmore Hall website. ABOUT THE ROLE As we celebrate our 125th anniversary, Wigmore Hall is embarking on an exciting new phase of fundraising, and we are seeking a highly motivated and strategic Legacies and Appeals Manager to join our team. In this pivotal role, you will secure support via legacies and individual giving appeals, meet ambitious annual fundraising goals and continue the growth of The Director's Fund. The role will drive the acquisition of new donors, cultivate key relationships, and provide exceptional stewardship to our growing community of supporters. The ideal candidate will be results-driven, with a proven track record in individual giving and a proactive, personable approach to building donor relationships. You'll be part of a dedicated team working to raise the funds that make everything taking place in this prestigious Hall possible. This is a fantastic opportunity for a driven individual to make a tangible impact, contributing to Wigmore Hall's continued success and growth, whilst advancing your career in fundraising. MAIN DUTIES AND RESPONSIBILITIES LEGACIES Lead the implementation of Wigmore Hall's legacy giving strategy, aligned with overall fundraising priorities. Engage and steward legacy pledgers, managing their relationship with Wigmore Hall. Manage relationships with legators' families and executors, ensuring they are stewarded at the highest level, and legacy gifts are acknowledged appropriately. Liaise with solicitors, ensuring excellent communication between them and Wigmore Hall. Manage a programme of activity and communications for legacy pledgers and prospective legators, including management of the Wigmore Society and our legacy events. Work with Marketing and Publications departments to develop new materials to promote legacy giving. Manage 'in memory' giving. Embed legacy messaging across wider fundraising activity, ensuring supporters at all levels are given opportunities to consider leaving a gift in their Will. Act as an internal ambassador for legacy giving, supporting colleagues to feel confident initiating legacy conversations where appropriate. Be conversant with legacy law, Inheritance Tax rules and sector developments. APPEALS Shape and deliver compelling individual giving campaigns and appeals, including the Hall's Audience Fund and Gift Aid appeals, as well as additional targeted and bespoke initiatives that inspire support. Take ownership of appeals activity end-to-end, ensuring campaigns are effectively planned and delivered, and contribute to agreed income targets. Contribute to strategies that attract new donors and deepen relationships with existing supporters, identifying opportunities to expand our reach as well as grow and diversify the supporter base. Monitor and evaluate campaign performance, improving engagement and maximising income over time. COMMUNICATION AND REPORTING Act as the primary point of contact for legacy enquiries and oversee the effective management of legacy gifts from notification through to receipt. Ensure accurate and up-to-date records of donors, legacy enquiries, pledges and gifts are maintained on the CRM system (Tessitura). Produce regular reports on legacy and individual giving activity, income and pipeline. Oversee legacy income forecasting and contribute to reporting as required. Ensure that all fundraising activities comply with relevant legislation, GDPR and the Fundraising Regulator's Code of Practice. PERSON SPECIFICATION A proactive, confident, and personable approach to building relationships and securing new financial support. Experience in face-to-face individual fundraising, with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals. Excellent interpersonal and communication skills, with the ability to engage donors and stakeholders at all levels. Strong attention to detail and the ability to create tailored, strategic plans. A passion for fundraising and a commitment to delivering exceptional donor experiences. Experience using CRM systems (ideally Tessitura) to manage donor data and track progress. High standard of computer literacy. Positive team player with a willingness to collaborate and a professional, solution focused attitude. Accountable for own responsibilities. Working hours are Monday - Friday, 10am - 6pm. Evening and weekend work will be required with time off in lieu given. Application closing date: 9am on Monday 8 June 2026 Interview date: Monday 15 June 2026 ABOUT WIGMORE HALL Wigmore Hall, one of the world's great concert halls, specialises in chamber and instrumental music, early music and song. With a musical history stretching back to 1901, Wigmore Hall is today livelier than ever, offering music making of outstanding quality and a wide range of events in the community. Wigmore Hall's focus is on great musical works, best experienced with a powerful sense of immediacy. The repertoire extends from the Renaissance to contemporary jazz and new commissions from today's most exciting composers. Since 2005, the Hall has grown attendance across its entire programme by over 60 per cent. All in all, it now presents around 500 concerts every year, selling a total of 200,000 tickets, and stages as many Learning events.
May 19, 2026
Full time
JOB DESCRIPTION Role: Legacies and Appeals Manager Salary: £42,000 Contract type: Permanent. While this role is advertised as full-time, we are open to discussing part-time arrangements for the right candidate. Responsible to: Artistic and Executive Director, Wigmore Hall Directly responsible to: Head of Development and Marketing Works closely with: Head of Membership and Appeals Benefits: 22 days' annual leave plus bank holidays; Access to private health insurance (after 6 months); Access to the Employee Assistance Programme Training and development opportunities; Hybrid working Please apply via the application form on the Wigmore Hall website. ABOUT THE ROLE As we celebrate our 125th anniversary, Wigmore Hall is embarking on an exciting new phase of fundraising, and we are seeking a highly motivated and strategic Legacies and Appeals Manager to join our team. In this pivotal role, you will secure support via legacies and individual giving appeals, meet ambitious annual fundraising goals and continue the growth of The Director's Fund. The role will drive the acquisition of new donors, cultivate key relationships, and provide exceptional stewardship to our growing community of supporters. The ideal candidate will be results-driven, with a proven track record in individual giving and a proactive, personable approach to building donor relationships. You'll be part of a dedicated team working to raise the funds that make everything taking place in this prestigious Hall possible. This is a fantastic opportunity for a driven individual to make a tangible impact, contributing to Wigmore Hall's continued success and growth, whilst advancing your career in fundraising. MAIN DUTIES AND RESPONSIBILITIES LEGACIES Lead the implementation of Wigmore Hall's legacy giving strategy, aligned with overall fundraising priorities. Engage and steward legacy pledgers, managing their relationship with Wigmore Hall. Manage relationships with legators' families and executors, ensuring they are stewarded at the highest level, and legacy gifts are acknowledged appropriately. Liaise with solicitors, ensuring excellent communication between them and Wigmore Hall. Manage a programme of activity and communications for legacy pledgers and prospective legators, including management of the Wigmore Society and our legacy events. Work with Marketing and Publications departments to develop new materials to promote legacy giving. Manage 'in memory' giving. Embed legacy messaging across wider fundraising activity, ensuring supporters at all levels are given opportunities to consider leaving a gift in their Will. Act as an internal ambassador for legacy giving, supporting colleagues to feel confident initiating legacy conversations where appropriate. Be conversant with legacy law, Inheritance Tax rules and sector developments. APPEALS Shape and deliver compelling individual giving campaigns and appeals, including the Hall's Audience Fund and Gift Aid appeals, as well as additional targeted and bespoke initiatives that inspire support. Take ownership of appeals activity end-to-end, ensuring campaigns are effectively planned and delivered, and contribute to agreed income targets. Contribute to strategies that attract new donors and deepen relationships with existing supporters, identifying opportunities to expand our reach as well as grow and diversify the supporter base. Monitor and evaluate campaign performance, improving engagement and maximising income over time. COMMUNICATION AND REPORTING Act as the primary point of contact for legacy enquiries and oversee the effective management of legacy gifts from notification through to receipt. Ensure accurate and up-to-date records of donors, legacy enquiries, pledges and gifts are maintained on the CRM system (Tessitura). Produce regular reports on legacy and individual giving activity, income and pipeline. Oversee legacy income forecasting and contribute to reporting as required. Ensure that all fundraising activities comply with relevant legislation, GDPR and the Fundraising Regulator's Code of Practice. PERSON SPECIFICATION A proactive, confident, and personable approach to building relationships and securing new financial support. Experience in face-to-face individual fundraising, with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals. Excellent interpersonal and communication skills, with the ability to engage donors and stakeholders at all levels. Strong attention to detail and the ability to create tailored, strategic plans. A passion for fundraising and a commitment to delivering exceptional donor experiences. Experience using CRM systems (ideally Tessitura) to manage donor data and track progress. High standard of computer literacy. Positive team player with a willingness to collaborate and a professional, solution focused attitude. Accountable for own responsibilities. Working hours are Monday - Friday, 10am - 6pm. Evening and weekend work will be required with time off in lieu given. Application closing date: 9am on Monday 8 June 2026 Interview date: Monday 15 June 2026 ABOUT WIGMORE HALL Wigmore Hall, one of the world's great concert halls, specialises in chamber and instrumental music, early music and song. With a musical history stretching back to 1901, Wigmore Hall is today livelier than ever, offering music making of outstanding quality and a wide range of events in the community. Wigmore Hall's focus is on great musical works, best experienced with a powerful sense of immediacy. The repertoire extends from the Renaissance to contemporary jazz and new commissions from today's most exciting composers. Since 2005, the Hall has grown attendance across its entire programme by over 60 per cent. All in all, it now presents around 500 concerts every year, selling a total of 200,000 tickets, and stages as many Learning events.
Regional Partnerships Fundraiser (Corporate) Location: You can be home-based within the South West or from a hospice (regular regional travel required) Salary: £34,133 - £40,075 per annum Hours: Full-time, 37 hours per week About the Role As Regional Partnerships Fundraiser, you will be responsible for recruiting, stewarding and growing region-wide and national corporate partnerships, working closely with colleagues across fundraising, marketing and hospice teams. You will: Drive new corporate partnerships through proactive prospecting, pitching and relationship management Lead on regional corporate campaigns and initiatives, maximising income and engagement Act as the key point of contact for partnerships spanning all three hospice sites Manage involvement in Together for Short Lives (TFSL) national partnerships, ensuring compliance and effective internal delivery Coordinate and grow the Business Club, developing a compelling annual events programme Develop and manage corporate sponsorship, CRM and CPA agreements in line with legislation and best practice Contribute to, and deliver against, the fundraising strategy for regional corporate income About You Experience in fundraising, sales or marketing with a proven track record of meeting income targets Strong experience building and managing external relationships Excellent communication and presentation skills Ability to work independently, manage priorities and meet deadlines Confident user of Microsoft Office and CRM systems Desirable: Experience in charity or not-for-profit fundraising Knowledge of corporate fundraising regulations (e.g. CRM, CPA) Fundraising qualification (e.g. Certificate in Fundraising) Additional Requirements Full UK driving licence and access to a vehicle Willingness to travel across the South West, with occasional UK travel Flexible approach to working hours, including some evenings and weekends What They Offer Our client value their people and are proud to offer a supportive, inclusive working environment, along with: 33 days annual leave plus bank holidays (pro-rata), increasing with service Enhanced sick pay (up to 6 months full pay and 6 months half pay) Personal pension scheme with 7% employer contribution Enhanced family-friendly policies, including maternity and adoption pay Occupational health, wellbeing and counselling services Employee Assistance Programme Group life insurance Training and development opportunities Strong environmental and green agenda A genuine chance to make a real and lasting difference How to Apply Please submit your CV and a supporting statement outlining how your skills and experience meet the requirements of the role. Closing date: 21st May 2026 Anticipated Initial Interview (online) : 3rd or 4th June 2026 Please note: they reserve the right to close this vacancy early if sufficient applications are received Our client is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete an enhanced DBS check. Applications are welcome from all sections of the community. You may have experience of the following: Corporate Partnerships Manager, Corporate Fundraising Manager, Strategic Partnerships Manager, Business Development Manager (Charity Sector), Corporate Relationship Manager, Head of Corporate Partnerships, Senior Corporate Fundraiser, Philanthropy and Partnerships Manager, Commercial Fundraising Manager, Corporate Engagement Manager. REF-
May 19, 2026
Full time
Regional Partnerships Fundraiser (Corporate) Location: You can be home-based within the South West or from a hospice (regular regional travel required) Salary: £34,133 - £40,075 per annum Hours: Full-time, 37 hours per week About the Role As Regional Partnerships Fundraiser, you will be responsible for recruiting, stewarding and growing region-wide and national corporate partnerships, working closely with colleagues across fundraising, marketing and hospice teams. You will: Drive new corporate partnerships through proactive prospecting, pitching and relationship management Lead on regional corporate campaigns and initiatives, maximising income and engagement Act as the key point of contact for partnerships spanning all three hospice sites Manage involvement in Together for Short Lives (TFSL) national partnerships, ensuring compliance and effective internal delivery Coordinate and grow the Business Club, developing a compelling annual events programme Develop and manage corporate sponsorship, CRM and CPA agreements in line with legislation and best practice Contribute to, and deliver against, the fundraising strategy for regional corporate income About You Experience in fundraising, sales or marketing with a proven track record of meeting income targets Strong experience building and managing external relationships Excellent communication and presentation skills Ability to work independently, manage priorities and meet deadlines Confident user of Microsoft Office and CRM systems Desirable: Experience in charity or not-for-profit fundraising Knowledge of corporate fundraising regulations (e.g. CRM, CPA) Fundraising qualification (e.g. Certificate in Fundraising) Additional Requirements Full UK driving licence and access to a vehicle Willingness to travel across the South West, with occasional UK travel Flexible approach to working hours, including some evenings and weekends What They Offer Our client value their people and are proud to offer a supportive, inclusive working environment, along with: 33 days annual leave plus bank holidays (pro-rata), increasing with service Enhanced sick pay (up to 6 months full pay and 6 months half pay) Personal pension scheme with 7% employer contribution Enhanced family-friendly policies, including maternity and adoption pay Occupational health, wellbeing and counselling services Employee Assistance Programme Group life insurance Training and development opportunities Strong environmental and green agenda A genuine chance to make a real and lasting difference How to Apply Please submit your CV and a supporting statement outlining how your skills and experience meet the requirements of the role. Closing date: 21st May 2026 Anticipated Initial Interview (online) : 3rd or 4th June 2026 Please note: they reserve the right to close this vacancy early if sufficient applications are received Our client is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete an enhanced DBS check. Applications are welcome from all sections of the community. You may have experience of the following: Corporate Partnerships Manager, Corporate Fundraising Manager, Strategic Partnerships Manager, Business Development Manager (Charity Sector), Corporate Relationship Manager, Head of Corporate Partnerships, Senior Corporate Fundraiser, Philanthropy and Partnerships Manager, Commercial Fundraising Manager, Corporate Engagement Manager. REF-
Harris Hill is delighted to be working with St Luke's Hospice to recruit a passionate and experienced Community & Events Fundraising Manager . This is an exciting opportunity to join a compassionate and ambitious organisation, leading the development and growth of St Luke s Community & Events fundraising programme. Reporting to the Head of Public Fundraising, you will play a key role in shaping strategy, driving income growth and building a high-performing team that delivers exceptional supporter experiences. About the Role As Community & Events Fundraising Manager, you will lead and inspire a dedicated fundraising team, bringing structure, innovation and accountability to the Community & Events function. You will oversee a diverse portfolio of community fundraising activity, mass participation events and special events, while developing clear plans to achieve sustainable income growth. Key responsibilities include: Leading and developing a motivated, high performing fundraising team Translating fundraising strategy into clear operational plans and delivery roadmaps Managing budgets, KPIs and income targets Driving supporter engagement and stewardship excellence Developing new fundraising products and events Using data and CRM insight to improve performance and supporter journeys Ensuring fundraising compliance and best practice Acting as an ambassador for St Luke s Hospice across the community About You We are looking for a collaborative and strategic fundraising leader with: Proven experience managing teams within a fundraising or income generation environment Strong Community and/or Events fundraising experience with a track record of income growth Experience managing budgets, KPIs and business plans Excellent leadership, planning and organisational skills Strong understanding of supporter stewardship and fundraising best practice Experience using CRM systems and data insight effectively A genuine commitment to the mission and values of hospice care This role would suit someone who thrives on motivating others, improving ways of working and delivering meaningful impact through fundraising. Salary: up to £42,000 per annum Contract type: Permanent, full time Location: London, Harrow, hybrid working- 2 days in the office Deadline: 28th May at 8am Interview: 1st round on 5th June 2nd round on 10th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 19, 2026
Full time
Harris Hill is delighted to be working with St Luke's Hospice to recruit a passionate and experienced Community & Events Fundraising Manager . This is an exciting opportunity to join a compassionate and ambitious organisation, leading the development and growth of St Luke s Community & Events fundraising programme. Reporting to the Head of Public Fundraising, you will play a key role in shaping strategy, driving income growth and building a high-performing team that delivers exceptional supporter experiences. About the Role As Community & Events Fundraising Manager, you will lead and inspire a dedicated fundraising team, bringing structure, innovation and accountability to the Community & Events function. You will oversee a diverse portfolio of community fundraising activity, mass participation events and special events, while developing clear plans to achieve sustainable income growth. Key responsibilities include: Leading and developing a motivated, high performing fundraising team Translating fundraising strategy into clear operational plans and delivery roadmaps Managing budgets, KPIs and income targets Driving supporter engagement and stewardship excellence Developing new fundraising products and events Using data and CRM insight to improve performance and supporter journeys Ensuring fundraising compliance and best practice Acting as an ambassador for St Luke s Hospice across the community About You We are looking for a collaborative and strategic fundraising leader with: Proven experience managing teams within a fundraising or income generation environment Strong Community and/or Events fundraising experience with a track record of income growth Experience managing budgets, KPIs and business plans Excellent leadership, planning and organisational skills Strong understanding of supporter stewardship and fundraising best practice Experience using CRM systems and data insight effectively A genuine commitment to the mission and values of hospice care This role would suit someone who thrives on motivating others, improving ways of working and delivering meaningful impact through fundraising. Salary: up to £42,000 per annum Contract type: Permanent, full time Location: London, Harrow, hybrid working- 2 days in the office Deadline: 28th May at 8am Interview: 1st round on 5th June 2nd round on 10th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for an enthusiastic and motivated 'self-starter' to join our team as Development Operations Manager. This is a crucial role in income growth for the organisation, responsible for prospect research and structured pipeline management for our fundraisers; managing the Orchestra's supporter database, Beacon, and the data it holds; gift processing and stewardship; and information management. If this role is for you, you will be a driven, highly organised and efficient individual and have meticulous approach to data management, ensuring data quality and accuracy to help Manchester Camerata achieve its goals. You don't have to have a classical music background for this position. We just want someone who is passionate about the impact of music and how it can transform lives Key Responsibilities Prospect research and pipeline management You'll create streamlined research processes to build tailored prospect pools for fundraisers, producing brief research profiles, gift capacity and propensity assessments, and network maps. You will coordinate deeper prospect research and mapping with an external consultancy company if required. You'll work closely with fundraisers to manage their prospect pipelines and suggest engagement strategies to progress gift acquisition. You'll conduct due diligence in compliance with our internal Due Diligence Policy and external regulations. Database and information management Following the establishment of a brand new CRM system, Beacon, in 2024, you will ensure data is stored in a structured way, is appropriate and accurate, and is effectively utilised to drive performance and support the development and delivery of the orchestra's strategic objectives. You will be responsible for supporting colleagues' effective use of the system with your data and database knowledge and expertise. You will undertake data interrogation and analysis to support and maximise the work of the fundraising team. You will support the preparation of funding applications and reports to donors and funders with reliable data that demonstrates the orchestra's impact. You will hold responsibility for data flow between systems (for e.g. our finance system, Xero and our new CRM). You will manage regular processes including the effective import and export of data from our systems. To ensure data integrity, you'll undertake data development, enrichment and cleaning projects, and find ways to improve system usage to ensure the highest quality data is available. You'll ensure the organisation adheres to GDPR and privacy regulations and keep abreast of changes to regulations. You'll champion the effective use of data insight to support a data-driven approach. Gift processing and stewardship You will be responsible for robust and accurate philanthropic income processing for transactions made by supporters. You'll support fundraising colleagues/ our CEO to ensure donors are thanked promptly and appropriately. You'll ensure Gift Aid and other regulatory requirements are met for all transactions. Other You will maintain up-to-date knowledge of system/market developments to support the identification of opportunities that will improve controls, efficiency and automation. You will carry out other such duties as may be required from time-to-time by the CEO, Head of Funding Partnerships, Head of Philanthropy or Head of Communications and Marketing.
May 19, 2026
Full time
We are looking for an enthusiastic and motivated 'self-starter' to join our team as Development Operations Manager. This is a crucial role in income growth for the organisation, responsible for prospect research and structured pipeline management for our fundraisers; managing the Orchestra's supporter database, Beacon, and the data it holds; gift processing and stewardship; and information management. If this role is for you, you will be a driven, highly organised and efficient individual and have meticulous approach to data management, ensuring data quality and accuracy to help Manchester Camerata achieve its goals. You don't have to have a classical music background for this position. We just want someone who is passionate about the impact of music and how it can transform lives Key Responsibilities Prospect research and pipeline management You'll create streamlined research processes to build tailored prospect pools for fundraisers, producing brief research profiles, gift capacity and propensity assessments, and network maps. You will coordinate deeper prospect research and mapping with an external consultancy company if required. You'll work closely with fundraisers to manage their prospect pipelines and suggest engagement strategies to progress gift acquisition. You'll conduct due diligence in compliance with our internal Due Diligence Policy and external regulations. Database and information management Following the establishment of a brand new CRM system, Beacon, in 2024, you will ensure data is stored in a structured way, is appropriate and accurate, and is effectively utilised to drive performance and support the development and delivery of the orchestra's strategic objectives. You will be responsible for supporting colleagues' effective use of the system with your data and database knowledge and expertise. You will undertake data interrogation and analysis to support and maximise the work of the fundraising team. You will support the preparation of funding applications and reports to donors and funders with reliable data that demonstrates the orchestra's impact. You will hold responsibility for data flow between systems (for e.g. our finance system, Xero and our new CRM). You will manage regular processes including the effective import and export of data from our systems. To ensure data integrity, you'll undertake data development, enrichment and cleaning projects, and find ways to improve system usage to ensure the highest quality data is available. You'll ensure the organisation adheres to GDPR and privacy regulations and keep abreast of changes to regulations. You'll champion the effective use of data insight to support a data-driven approach. Gift processing and stewardship You will be responsible for robust and accurate philanthropic income processing for transactions made by supporters. You'll support fundraising colleagues/ our CEO to ensure donors are thanked promptly and appropriately. You'll ensure Gift Aid and other regulatory requirements are met for all transactions. Other You will maintain up-to-date knowledge of system/market developments to support the identification of opportunities that will improve controls, efficiency and automation. You will carry out other such duties as may be required from time-to-time by the CEO, Head of Funding Partnerships, Head of Philanthropy or Head of Communications and Marketing.
Lead our client's international recruitment to grow enrolment and revenue, collaborating with global partners. Hybrid London role with strategic impact and international travel. Head of International Recruitment Reports to: Executive Director, Enrolment Management Salary: Up to £85,000 per annum, depending on experience Hours: Full Time Contract: Permanent Location: Central London (hybrid working) About the Employer Our client is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world's top universities in Arizona, USA. About The Role The Head of International Recruitment leads the organisation's international recruitment function, with responsibility for driving international student enrolment growth and revenue performance. The Head of International Recruitment is responsible for managing the delivery of the organisation's international recruitment strategy via both internal teams and key external partners. They will work to achieve ambitious targets that will include both enrolment and revenue volumes and will ensure high-quality international applicants are sourced regardless of channel, acting as a key gatekeeper when necessary. As the lead for international recruitment, the Head of International Recruitment will lead the International Recruitment Team working collaboratively with strategic international recruitment partners, providing support, guidance and management where necessary. Building and maintaining strong relationships with key external stakeholders will be a significant element of the role. The postholder will be expected to implement a data-driven approach to monitor performance, risk and opportunities across the full student recruitment lifecycle-from lead generation through to enrolment. Alongside their work with key external partners, they will focus on building a high-performing, conversion-focused recruitment operation while ensuring a high-quality prospective student experience. The role operates at a senior level within a complex, multi-partner environment, requiring strong commercial, strategic and stakeholder management capability. The postholder is expected to undertake frequent international travel to represent the organisation to prospective students, staff, stakeholders and channel partners. This role sits within a broader partnership framework in which Cintana is responsible for nurturing and referring all leads for the organisation sourced by Arizona State University (ASU); accordingly, the postholder will be expected to work within and support this model. The role will also contribute to broader enrolment planning and work closely with colleagues across marketing, admissions, and academics to deliver sustainable growth. Key Responsibilities Strategy & Planning Recruitment Performance & Conversion Operations & Service Delivery Partnerships & External Engagement Data, Insight & Performance Leadership & Team Management Key Relationships Marketing, Admissions and Academic teams Partners, including Cintana, Kaplan, other agents and pathway providers Schools, colleges and other international stakeholders The Successful candidate will have significant experience in international student recruitment within higher education, a proven track record of delivering against recruitment and/or revenue targets in a target-driven environment, strong understanding of the student recruitment lifecycle, including lead generation, nurturing and conversion and experience in developing and delivering recruitment plans across multiple international markets. With exceptional stakeholder management skills, with the ability to influence and collaborate across functions, third parties, and within complex matrix organisations, experience of working with CRM systems and recruitment technologies, demonstrable experience of leading and developing high-performing teams and prior experience managing commercial contracts with third parties. They will have strong leadership capabilities and success in the role will look like the achievement of international enrolment and revenue targets, with clear impact on institutional growth and improved conversion rates and pipeline performance. Closing date for applications: Friday 29th May 2026 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role is exempt from the Rehabilitation of Offenders Act 1974. In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. No agencies please.
May 19, 2026
Full time
Lead our client's international recruitment to grow enrolment and revenue, collaborating with global partners. Hybrid London role with strategic impact and international travel. Head of International Recruitment Reports to: Executive Director, Enrolment Management Salary: Up to £85,000 per annum, depending on experience Hours: Full Time Contract: Permanent Location: Central London (hybrid working) About the Employer Our client is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world's top universities in Arizona, USA. About The Role The Head of International Recruitment leads the organisation's international recruitment function, with responsibility for driving international student enrolment growth and revenue performance. The Head of International Recruitment is responsible for managing the delivery of the organisation's international recruitment strategy via both internal teams and key external partners. They will work to achieve ambitious targets that will include both enrolment and revenue volumes and will ensure high-quality international applicants are sourced regardless of channel, acting as a key gatekeeper when necessary. As the lead for international recruitment, the Head of International Recruitment will lead the International Recruitment Team working collaboratively with strategic international recruitment partners, providing support, guidance and management where necessary. Building and maintaining strong relationships with key external stakeholders will be a significant element of the role. The postholder will be expected to implement a data-driven approach to monitor performance, risk and opportunities across the full student recruitment lifecycle-from lead generation through to enrolment. Alongside their work with key external partners, they will focus on building a high-performing, conversion-focused recruitment operation while ensuring a high-quality prospective student experience. The role operates at a senior level within a complex, multi-partner environment, requiring strong commercial, strategic and stakeholder management capability. The postholder is expected to undertake frequent international travel to represent the organisation to prospective students, staff, stakeholders and channel partners. This role sits within a broader partnership framework in which Cintana is responsible for nurturing and referring all leads for the organisation sourced by Arizona State University (ASU); accordingly, the postholder will be expected to work within and support this model. The role will also contribute to broader enrolment planning and work closely with colleagues across marketing, admissions, and academics to deliver sustainable growth. Key Responsibilities Strategy & Planning Recruitment Performance & Conversion Operations & Service Delivery Partnerships & External Engagement Data, Insight & Performance Leadership & Team Management Key Relationships Marketing, Admissions and Academic teams Partners, including Cintana, Kaplan, other agents and pathway providers Schools, colleges and other international stakeholders The Successful candidate will have significant experience in international student recruitment within higher education, a proven track record of delivering against recruitment and/or revenue targets in a target-driven environment, strong understanding of the student recruitment lifecycle, including lead generation, nurturing and conversion and experience in developing and delivering recruitment plans across multiple international markets. With exceptional stakeholder management skills, with the ability to influence and collaborate across functions, third parties, and within complex matrix organisations, experience of working with CRM systems and recruitment technologies, demonstrable experience of leading and developing high-performing teams and prior experience managing commercial contracts with third parties. They will have strong leadership capabilities and success in the role will look like the achievement of international enrolment and revenue targets, with clear impact on institutional growth and improved conversion rates and pipeline performance. Closing date for applications: Friday 29th May 2026 Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role is exempt from the Rehabilitation of Offenders Act 1974. In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. No agencies please.
Excellent Customer Coordinator Opportunity! Hartlepool office location! You will provide a comprehensive administrative and customer support function to assist and support Customer Care Manager along with Sales, Operations and Head Office Teams. To maintain customer interactions to have direct communication with Customers and nurture and grow relationships. Lots of this role is fast paced emailing! WHAT IS IN IT FOR YOU? Annual starting base Salary of up to 27k per annum Truly state of the art offices to operate in Monday to Friday working hours, full time office based. Opportunity to join an excellent and friendly customer care team. Masses of learning and development, 6-month training scheme 28 days holiday leave, inclusive of bank holidays. Access to on site gym Access to on site canteen Very accessible public transport links Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Company health plan Employee Assistance Program (EAP) Long Service Award THE BUSINESS Our client is a highly skilled and competent team offering a wide range of competitive management services and systems to a vast array of industries within the UK. THE ROLE Provide service and sales support to existing and future relationships as a direct client contact. Supporting our clients Top Tier customers to ensure the very best customer service is provided. Account maintenance, collating all documentation and distributing to the relevant departments within the company. Effectively communicating with both internal and external to proactively resolve client issues- following escalation protocols and working closely with the customer service team at Head Office. Perform analysis and provide MI for Customers and Department heads. Track all contacts and business opportunities on the companies CRM System. Maintain and reconcile database information. Ensure internal processes and procedures are followed at all times. Comply with internal and external audits, providing reports and documentation as and when required. Provide a general administrative service including full use of Microsoft suite, outlook, word, excel. Collating and input of information using company IT Systems TT, TMS, CMS. Any other day to day customer/administrative duties as required to ensure a professional service is maintained. Input and process all data onto in-house system, so a keen eye for detail is required. THE PERSON Proven experience in a similar client-centric relationship role; Strong written and verbal communication skills; Detail-oriented with excellent organisational and project management abilities; Creative mindset with the ability to contribute innovative ideas. Can reliably commute to Hartlepool 5 days a week TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
May 19, 2026
Full time
Excellent Customer Coordinator Opportunity! Hartlepool office location! You will provide a comprehensive administrative and customer support function to assist and support Customer Care Manager along with Sales, Operations and Head Office Teams. To maintain customer interactions to have direct communication with Customers and nurture and grow relationships. Lots of this role is fast paced emailing! WHAT IS IN IT FOR YOU? Annual starting base Salary of up to 27k per annum Truly state of the art offices to operate in Monday to Friday working hours, full time office based. Opportunity to join an excellent and friendly customer care team. Masses of learning and development, 6-month training scheme 28 days holiday leave, inclusive of bank holidays. Access to on site gym Access to on site canteen Very accessible public transport links Upwardly mobile business encountering consistent growth, a market leader within their niche. Permanent position from day one Extremely positive culture Company health plan Employee Assistance Program (EAP) Long Service Award THE BUSINESS Our client is a highly skilled and competent team offering a wide range of competitive management services and systems to a vast array of industries within the UK. THE ROLE Provide service and sales support to existing and future relationships as a direct client contact. Supporting our clients Top Tier customers to ensure the very best customer service is provided. Account maintenance, collating all documentation and distributing to the relevant departments within the company. Effectively communicating with both internal and external to proactively resolve client issues- following escalation protocols and working closely with the customer service team at Head Office. Perform analysis and provide MI for Customers and Department heads. Track all contacts and business opportunities on the companies CRM System. Maintain and reconcile database information. Ensure internal processes and procedures are followed at all times. Comply with internal and external audits, providing reports and documentation as and when required. Provide a general administrative service including full use of Microsoft suite, outlook, word, excel. Collating and input of information using company IT Systems TT, TMS, CMS. Any other day to day customer/administrative duties as required to ensure a professional service is maintained. Input and process all data onto in-house system, so a keen eye for detail is required. THE PERSON Proven experience in a similar client-centric relationship role; Strong written and verbal communication skills; Detail-oriented with excellent organisational and project management abilities; Creative mindset with the ability to contribute innovative ideas. Can reliably commute to Hartlepool 5 days a week TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group
Job Title: Engineer Vehicle Images Job Type: Full-time, Permanent Location: Minstead, Hampshire Salary: Competitive Do you have experience in assessing vehicle damage repairs? With our continued expansion, Rapid Repair Network Limited are looking for another Engineer to join our team. Come and join us at our beautiful offices in the New Forest! If you have experience within crash repairs and you would like to hear more about the role then please feel to get in touch and we d be happy to answer any questions you may have! Who are we looking for? We would like to hear from individuals who can demonstrate the following: Experience working within the motor trade with exposure to crash repairs. Able to demonstrate competence using automotive estimate systems. Customer focused, passionate about delivering a high standard of service to our customers. Ability to prioritise and plan in response to customer requirements. What you will be doing day to day? Engineers main role relates to the correct invoicing of work, using their technical knowledge and experience, checking correct repair processes and procedures have been followed. Invoice as soon as possible after a job is complete and all the information received, following up on any missing information that is holding up the invoicing of jobs Check costs from repairers against their matrix to ensure they are charging for the job correctly Use the correct matrix for invoicing repairs, maximizing the profit on a job and flagging and discussing jobs where the profit level is low Liaise with the rest of the business regarding quality of a repair or process undertaken by the repairer, ensuring network repairer invoices are placed in query until such issues are rectified Ensure the right process is followed on Audtex or other industry platforms as required by the customer to facilitate the approval and timely payment of the invoice Support the resolution of queries on invoices to help get the invoice paid Notify Finance of any required credit notes and follow these up to ensure they have been raised and posted to CRM Provide technical support to the business as required, particularly within other Engineering functions with the business to cover for absence More about us: Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our aim is to convert a traditional body shop repair that could take numerous days to repair, into a 1-day repair, making is more convenient for the customer and cheaper for the insurer. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. Benefits include: Competitive Salary Great working environment Ability to progress Pension Additional staff perks & company events Free on-site parking
May 19, 2026
Full time
Job Title: Engineer Vehicle Images Job Type: Full-time, Permanent Location: Minstead, Hampshire Salary: Competitive Do you have experience in assessing vehicle damage repairs? With our continued expansion, Rapid Repair Network Limited are looking for another Engineer to join our team. Come and join us at our beautiful offices in the New Forest! If you have experience within crash repairs and you would like to hear more about the role then please feel to get in touch and we d be happy to answer any questions you may have! Who are we looking for? We would like to hear from individuals who can demonstrate the following: Experience working within the motor trade with exposure to crash repairs. Able to demonstrate competence using automotive estimate systems. Customer focused, passionate about delivering a high standard of service to our customers. Ability to prioritise and plan in response to customer requirements. What you will be doing day to day? Engineers main role relates to the correct invoicing of work, using their technical knowledge and experience, checking correct repair processes and procedures have been followed. Invoice as soon as possible after a job is complete and all the information received, following up on any missing information that is holding up the invoicing of jobs Check costs from repairers against their matrix to ensure they are charging for the job correctly Use the correct matrix for invoicing repairs, maximizing the profit on a job and flagging and discussing jobs where the profit level is low Liaise with the rest of the business regarding quality of a repair or process undertaken by the repairer, ensuring network repairer invoices are placed in query until such issues are rectified Ensure the right process is followed on Audtex or other industry platforms as required by the customer to facilitate the approval and timely payment of the invoice Support the resolution of queries on invoices to help get the invoice paid Notify Finance of any required credit notes and follow these up to ensure they have been raised and posted to CRM Provide technical support to the business as required, particularly within other Engineering functions with the business to cover for absence More about us: Rapid Repair Network and its sister company Repaired Today Group Ltd are a fast-growing mobile repair service specialising in the repair of bumper scuffs, scratches and dents. Our aim is to convert a traditional body shop repair that could take numerous days to repair, into a 1-day repair, making is more convenient for the customer and cheaper for the insurer. Our IMI accredited technicians are all highly skilled, performing repairs for a number of large fleets and insurance companies. We have full coverage across the UK with our headquarters located in the beautiful 18th century manor house (Castle Malwood) in Minstead, Hampshire. Our team are very passionate about what we do! They are also friendly, very knowledgeable and go out of their way to help each other. Benefits include: Competitive Salary Great working environment Ability to progress Pension Additional staff perks & company events Free on-site parking
Are you ready to elevate your career in a dynamic, growth-oriented environment? My client is a prestigious Maidstone-based company renowned for supplying top-tier products to the construction industry throughout the UK. Known for their unwavering commitment to reliability, innovation, and exceptional customer service, they collaborate closely with trade stores, distributors, and developers to support projects of all magnitudes. Due to my client's continuous expansion, we are excited to announce an opening for an experienced Area Sales Manager to enhance their presence across the Southeast. This role is perfect for someone passionate about driving sales growth and thriving on new business opportunities within the bustling sector. Candidates must come from a construction/manufacturing background. As an Area Sales Manager , you will: Develop and nurture key client relationships across your territory. Drive sales initiatives and uncover new business prospects within the construction market. Forge robust connections with contractors, merchants, and specifiers. Provide compelling product presentations and technical support as needed. Surpass sales targets and KPIs while maintaining precise records using our advanced CRM system. Stay ahead of market trends, competitor activities, and customer demands by collaborating with our dedicated internal teams. What's in it for you? A competitive base salary complemented by a performance-related bonus. A company car to ensure you are mobile and ready to meet clients. The chance to be part of a supportive and expanding company that values its employees. If you have a proven track record in field-based sales and the drive to manage a regional territory effectively, we would love to hear from you. Apply now !
May 19, 2026
Full time
Are you ready to elevate your career in a dynamic, growth-oriented environment? My client is a prestigious Maidstone-based company renowned for supplying top-tier products to the construction industry throughout the UK. Known for their unwavering commitment to reliability, innovation, and exceptional customer service, they collaborate closely with trade stores, distributors, and developers to support projects of all magnitudes. Due to my client's continuous expansion, we are excited to announce an opening for an experienced Area Sales Manager to enhance their presence across the Southeast. This role is perfect for someone passionate about driving sales growth and thriving on new business opportunities within the bustling sector. Candidates must come from a construction/manufacturing background. As an Area Sales Manager , you will: Develop and nurture key client relationships across your territory. Drive sales initiatives and uncover new business prospects within the construction market. Forge robust connections with contractors, merchants, and specifiers. Provide compelling product presentations and technical support as needed. Surpass sales targets and KPIs while maintaining precise records using our advanced CRM system. Stay ahead of market trends, competitor activities, and customer demands by collaborating with our dedicated internal teams. What's in it for you? A competitive base salary complemented by a performance-related bonus. A company car to ensure you are mobile and ready to meet clients. The chance to be part of a supportive and expanding company that values its employees. If you have a proven track record in field-based sales and the drive to manage a regional territory effectively, we would love to hear from you. Apply now !
Job Title: Microsoft Dynamics 365 CRM Lead Consultant (Power Platform) Salary: £65,000 - £70,000 Location: UK-based, Remote (with occasional travel) Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands-on technical capability with strong consulting and stakeholder engagement skills. You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience. Working Arrangements This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events. Key Responsibilities Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform Lead end-to-end CRM engagements, from requirements gathering through configuration, deployment, and post-go-live support Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements Deliver system demonstrations, user training, and knowledge-transfer sessions Ensure structured delivery practices are followed across development, testing, and release phases Work closely with project managers and delivery teams to ensure clear communication and successful outcomes Maintain consistency, quality, and governance across all assigned projects Essential Skills & Experience Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions Strong expertise with the Microsoft Power Platform Experience leveraging AI-driven capabilities and Copilot features within the platform Proven ability to deliver customer-facing workshops and training sessions Excellent written and verbal communication skills Strong problem-solving ability with attention to detail Microsoft Power Platform Fundamentals certification (PL-900 or equivalent) Desirable Skills & Attributes Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL-600) Experience working in a consulting or multi-client delivery environment Ability to manage workload effectively across multiple concurrent projects Self-motivated, proactive, and comfortable working with minimal supervision Collaborative mindset with a strong focus on quality and customer outcomes
May 19, 2026
Full time
Job Title: Microsoft Dynamics 365 CRM Lead Consultant (Power Platform) Salary: £65,000 - £70,000 Location: UK-based, Remote (with occasional travel) Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands-on technical capability with strong consulting and stakeholder engagement skills. You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience. Working Arrangements This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events. Key Responsibilities Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform Lead end-to-end CRM engagements, from requirements gathering through configuration, deployment, and post-go-live support Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements Deliver system demonstrations, user training, and knowledge-transfer sessions Ensure structured delivery practices are followed across development, testing, and release phases Work closely with project managers and delivery teams to ensure clear communication and successful outcomes Maintain consistency, quality, and governance across all assigned projects Essential Skills & Experience Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions Strong expertise with the Microsoft Power Platform Experience leveraging AI-driven capabilities and Copilot features within the platform Proven ability to deliver customer-facing workshops and training sessions Excellent written and verbal communication skills Strong problem-solving ability with attention to detail Microsoft Power Platform Fundamentals certification (PL-900 or equivalent) Desirable Skills & Attributes Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL-600) Experience working in a consulting or multi-client delivery environment Ability to manage workload effectively across multiple concurrent projects Self-motivated, proactive, and comfortable working with minimal supervision Collaborative mindset with a strong focus on quality and customer outcomes
Sales & Customer Service Executive (Part-Time) Medway, Kent Pro-rata salary equivalent to 26,000 - 35,000 plus commission About the Company My client is a growing, family-run cleaning business with over 14 years of experience across residential, commercial, office, and industrial sectors. Having already exceeded their annual target by April, they are entering an exciting phase of growth. Recently, they have transitioned from a home office into commercial premises, launched a new SEO-optimised website, and continue to expand their market presence. Alongside their commercial success, they proudly support multiple charitable initiatives. With ambitious plans to scale further, this role will play a key part in supporting continued business growth, with a particular focus on securing and supporting commercial cleaning contracts. The Role We are looking for a proactive and highly self-motivated Sales & Customer Service Executive to support the day-to-day running of the business, help generate new commercial opportunities, and enable the owners to focus on client acquisition and revenue growth. This is a varied, office-based role combining customer service, administration, and business development, with a strong emphasis on commercial contract support and lead generation. Key Responsibilities Track sales activity and maintain accurate CRM/data records Maintain and track tender opportunities, particularly during key periods Monitor contract timelines and proactively identify renewal opportunities Schedule client meetings ahead of contract end dates to support retention Organise and manage diaries for the business owners, enabling them to attend meetings and win new business Provide excellent customer service and act as the first point of contact for enquiries Learn and confidently promote company products and services (full training provided, including COSHH/chemical training) Support and contribute to social media activity and online presence Assist with general office administration, including basic accounts support Focus on supporting and generating commercial cleaning contract opportunities rather than domestic services Key Requirements Strong organisational skills with the ability to manage multiple priorities independently Highly self-motivated with a proactive, "can-do" attitude Good knowledge of the local area Willingness to learn about specialist products, including chemical-based solutions Strong communication and customer service skills Comfortable working in an office-based environment Desirable Previous experience in sales support or business development coordination Accounts or bookkeeping knowledge Experience managing or contributing to business social media Working Hours Working days: Monday, Tuesday, and Thursday Working hours can be either 8:00am - 4:00pm, or 9:00am - 5:00pm If you're a parent and require working within school hours, my client is happy to be flexible for the right person Salary & Benefits Pro-rata salary equivalent to 26,000 - 35,000 per annum (depending on experience) Commission structure: 10 per meeting booked 2% commission upon successful client sign-up Company pension scheme Private healthcare provided, including cover for pre-existing conditions Opportunity to join a growing and ambitious business at an exciting stage Training and development, including COSHH certification A supportive, hands-on working environment The chance to play a key role in the company's continued growth and commercial expansion
May 19, 2026
Full time
Sales & Customer Service Executive (Part-Time) Medway, Kent Pro-rata salary equivalent to 26,000 - 35,000 plus commission About the Company My client is a growing, family-run cleaning business with over 14 years of experience across residential, commercial, office, and industrial sectors. Having already exceeded their annual target by April, they are entering an exciting phase of growth. Recently, they have transitioned from a home office into commercial premises, launched a new SEO-optimised website, and continue to expand their market presence. Alongside their commercial success, they proudly support multiple charitable initiatives. With ambitious plans to scale further, this role will play a key part in supporting continued business growth, with a particular focus on securing and supporting commercial cleaning contracts. The Role We are looking for a proactive and highly self-motivated Sales & Customer Service Executive to support the day-to-day running of the business, help generate new commercial opportunities, and enable the owners to focus on client acquisition and revenue growth. This is a varied, office-based role combining customer service, administration, and business development, with a strong emphasis on commercial contract support and lead generation. Key Responsibilities Track sales activity and maintain accurate CRM/data records Maintain and track tender opportunities, particularly during key periods Monitor contract timelines and proactively identify renewal opportunities Schedule client meetings ahead of contract end dates to support retention Organise and manage diaries for the business owners, enabling them to attend meetings and win new business Provide excellent customer service and act as the first point of contact for enquiries Learn and confidently promote company products and services (full training provided, including COSHH/chemical training) Support and contribute to social media activity and online presence Assist with general office administration, including basic accounts support Focus on supporting and generating commercial cleaning contract opportunities rather than domestic services Key Requirements Strong organisational skills with the ability to manage multiple priorities independently Highly self-motivated with a proactive, "can-do" attitude Good knowledge of the local area Willingness to learn about specialist products, including chemical-based solutions Strong communication and customer service skills Comfortable working in an office-based environment Desirable Previous experience in sales support or business development coordination Accounts or bookkeeping knowledge Experience managing or contributing to business social media Working Hours Working days: Monday, Tuesday, and Thursday Working hours can be either 8:00am - 4:00pm, or 9:00am - 5:00pm If you're a parent and require working within school hours, my client is happy to be flexible for the right person Salary & Benefits Pro-rata salary equivalent to 26,000 - 35,000 per annum (depending on experience) Commission structure: 10 per meeting booked 2% commission upon successful client sign-up Company pension scheme Private healthcare provided, including cover for pre-existing conditions Opportunity to join a growing and ambitious business at an exciting stage Training and development, including COSHH certification A supportive, hands-on working environment The chance to play a key role in the company's continued growth and commercial expansion
Are you a friendly, approachable, and organised Administrator looking for flexible hours to work around your way of life? Do you love detail and compliance? Are you very self-motivated and switched on with a welcoming telephone manner? A high end services business operating nationally, with a head office in Cheltenham is looking for an Office Administrator to work across roughly 30 hours a week. Working closely with the Office Manager, you will be responsible for organising meetings, managing diaries and arranging travel as well as being the 'go to' person in the office for compliance, systems and document management. Additionally, you will be responsible for collating and the distribution of marketing materials, event coordination and setting up meeting rooms. Keeping the office stocked up and being the friendly face when visitors arrive as well as providing a friendly and professional reception service will also be part of your varied role! Overall this is a busy, office-based role for someone with excellent and proven administration skills looking to work within a dynamic environment. This role will suit someone: Proactive, organised and naturally hospitable Someone who take accountability and pride in their work Very detail orientated and with a love of compliance A clear, confident and friendly communicator In addition, the successful candidate will have excellent knowledge of Microsoft Word and Excel and be confident on a variety of systems and CRM's. Please note, this is an office-based role in Cheltenham, and whilst the organisation operates flexi time, they are looking for someone who will be visible in the office, so you will need to be located in or near to Cheltenham. Excellent benefits are provided and they will be disclosed to shortlisted candidates. Amida is acting as an agency on behalf of this client, and shortlisted clients will also receive a full job description after an initial, successful screening. Amida is an equal opportunities client, and we welcome candidates from a all demographics.
May 19, 2026
Full time
Are you a friendly, approachable, and organised Administrator looking for flexible hours to work around your way of life? Do you love detail and compliance? Are you very self-motivated and switched on with a welcoming telephone manner? A high end services business operating nationally, with a head office in Cheltenham is looking for an Office Administrator to work across roughly 30 hours a week. Working closely with the Office Manager, you will be responsible for organising meetings, managing diaries and arranging travel as well as being the 'go to' person in the office for compliance, systems and document management. Additionally, you will be responsible for collating and the distribution of marketing materials, event coordination and setting up meeting rooms. Keeping the office stocked up and being the friendly face when visitors arrive as well as providing a friendly and professional reception service will also be part of your varied role! Overall this is a busy, office-based role for someone with excellent and proven administration skills looking to work within a dynamic environment. This role will suit someone: Proactive, organised and naturally hospitable Someone who take accountability and pride in their work Very detail orientated and with a love of compliance A clear, confident and friendly communicator In addition, the successful candidate will have excellent knowledge of Microsoft Word and Excel and be confident on a variety of systems and CRM's. Please note, this is an office-based role in Cheltenham, and whilst the organisation operates flexi time, they are looking for someone who will be visible in the office, so you will need to be located in or near to Cheltenham. Excellent benefits are provided and they will be disclosed to shortlisted candidates. Amida is acting as an agency on behalf of this client, and shortlisted clients will also receive a full job description after an initial, successful screening. Amida is an equal opportunities client, and we welcome candidates from a all demographics.
Key Responsibilities Campaign Delivery: Support the execution of integrated B2B marketing campaigns Assist with LinkedIn and email marketing activity Support paid media campaigns (LinkedIn Ads, Google Ads) Build and manage campaign assets (emails, landing pages, content). Content & Design: Create high-quality marketing collateral (brochures, PDFs, case studies, presentations) Use Adobe InDesign to produce polished, on-brand materials Support content creation across social, email, and web Turn internal expertise into engaging external content Website & Digital: Update website content via CMS Support content publishing and basic SEO improvements Ensure accuracy, consistency, and strong user experience CRM & Marketing Support: Assist with CRM management and data hygiene Build and send email campaigns Track and report on campaign performance Support lead tracking and marketing operations Brand Execution: Maintain consistency across all marketing outputs Ensure high standards of presentation and attention to detail About You: Around 3-5 years' experience in a marketing role (ideally B2B) Looking to take the next step with more ownership and variety Comfortable working in a small, fast-moving team Proactive, organised, and reliable We're particularly interested in someone with a strong attitude and work ethic-someone who takes pride in their work, follows through, and is keen to improve. Essential Skills: Strong working knowledge of Adobe InDesign Experience supporting marketing campaigns Good written communication skills Familiarity with email platforms and CRM systems Strong attention to detail Desirable skills: Experience with LinkedIn or paid media Basic understanding of SEO CMS experience (e.g. WordPress) Interest in content and brand storytelling What You'll Gain: Direct exposure to marketing strategy and decision-making Broad experience across all core marketing channels Extensive on-the-job training and development across B2B marketing The opportunity to take ownership as the function grows A clear path to progression as the team expands What Success Looks Like: High-quality, on-brand marketing materials delivered consistently Reliable support across campaigns and channels Growing confidence and ownership over time Contribution to measurable marketing outcomes Why This Role? This is an opportunity to: Build your skills quickly in a hands-on environment Learn directly from an experienced Head of Marketing Be part of a growing function where your contribution will matter Work in close proximity to one of the world's most respected creative institutions.
May 19, 2026
Full time
Key Responsibilities Campaign Delivery: Support the execution of integrated B2B marketing campaigns Assist with LinkedIn and email marketing activity Support paid media campaigns (LinkedIn Ads, Google Ads) Build and manage campaign assets (emails, landing pages, content). Content & Design: Create high-quality marketing collateral (brochures, PDFs, case studies, presentations) Use Adobe InDesign to produce polished, on-brand materials Support content creation across social, email, and web Turn internal expertise into engaging external content Website & Digital: Update website content via CMS Support content publishing and basic SEO improvements Ensure accuracy, consistency, and strong user experience CRM & Marketing Support: Assist with CRM management and data hygiene Build and send email campaigns Track and report on campaign performance Support lead tracking and marketing operations Brand Execution: Maintain consistency across all marketing outputs Ensure high standards of presentation and attention to detail About You: Around 3-5 years' experience in a marketing role (ideally B2B) Looking to take the next step with more ownership and variety Comfortable working in a small, fast-moving team Proactive, organised, and reliable We're particularly interested in someone with a strong attitude and work ethic-someone who takes pride in their work, follows through, and is keen to improve. Essential Skills: Strong working knowledge of Adobe InDesign Experience supporting marketing campaigns Good written communication skills Familiarity with email platforms and CRM systems Strong attention to detail Desirable skills: Experience with LinkedIn or paid media Basic understanding of SEO CMS experience (e.g. WordPress) Interest in content and brand storytelling What You'll Gain: Direct exposure to marketing strategy and decision-making Broad experience across all core marketing channels Extensive on-the-job training and development across B2B marketing The opportunity to take ownership as the function grows A clear path to progression as the team expands What Success Looks Like: High-quality, on-brand marketing materials delivered consistently Reliable support across campaigns and channels Growing confidence and ownership over time Contribution to measurable marketing outcomes Why This Role? This is an opportunity to: Build your skills quickly in a hands-on environment Learn directly from an experienced Head of Marketing Be part of a growing function where your contribution will matter Work in close proximity to one of the world's most respected creative institutions.
A thriving company has a new opening for a Customer Service Administrator to join their thriving team. The Customer Service Administrator role involves providing support to the wider team through scheduling works, managing invoices, and handling incoming calls in a timely and efficient manner. Salary £26,500 plus OTE £2k Monday to Friday on rota: 7.30am - 4.30pm 9am - 6pm every 4 weeks approximately Saturday 8pm - 4pm on rota basis 1 in 7 approximately. Time and half paid Sunday 8am - 12pm - optional, and double pay Customer Service Administrator responsibilities: Handling incoming call queries and achieving daily targets Liaising with customers regarding ETA updates, job updates and re-scheduling of appointments Distributing daily work schedules via CRM to Engineers Updating job notes, customer, and engineer comments Establishing excellent working relationships with engineer staff and assisting with their queries Providing a high level of customer service and communication, ensuring all information requests are dealt with in a timely manner Handling the in-house email inbox, responding to queries from customers and head office Creating and sending quotations Creating invoices and ensuring payment is processed Following up with customers to ascertain if further work is required Sending out correspondence to customers with work completed to increase positive reviews Customer Service Administrator required skills/competencies: Strong organisational and communication abilities IT proficient in Word, Outlook, and Excel Excellent organisational skills Apply today!
May 19, 2026
Full time
A thriving company has a new opening for a Customer Service Administrator to join their thriving team. The Customer Service Administrator role involves providing support to the wider team through scheduling works, managing invoices, and handling incoming calls in a timely and efficient manner. Salary £26,500 plus OTE £2k Monday to Friday on rota: 7.30am - 4.30pm 9am - 6pm every 4 weeks approximately Saturday 8pm - 4pm on rota basis 1 in 7 approximately. Time and half paid Sunday 8am - 12pm - optional, and double pay Customer Service Administrator responsibilities: Handling incoming call queries and achieving daily targets Liaising with customers regarding ETA updates, job updates and re-scheduling of appointments Distributing daily work schedules via CRM to Engineers Updating job notes, customer, and engineer comments Establishing excellent working relationships with engineer staff and assisting with their queries Providing a high level of customer service and communication, ensuring all information requests are dealt with in a timely manner Handling the in-house email inbox, responding to queries from customers and head office Creating and sending quotations Creating invoices and ensuring payment is processed Following up with customers to ascertain if further work is required Sending out correspondence to customers with work completed to increase positive reviews Customer Service Administrator required skills/competencies: Strong organisational and communication abilities IT proficient in Word, Outlook, and Excel Excellent organisational skills Apply today!
Key responsibilities: 1. Main Purpose of the Job: To ensure the panel reflects AvMA's values and that where possible the panel is managed in line with our strategic plan: To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments. The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed. Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public. Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required. Travelling and attending key networking events, including AvMA's three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS , keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel. Working with the conference department to identify relevant topics for panel meetings and conference events. To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants. To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate. To pursue AvMA's EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible. To liaise with AvMA's conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base. To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme. To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA's Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme. Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected. Ensuring AvMA panel template letters and documents are updated From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel. To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA's Panel procedures is met. To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing. To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators. To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work. To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors. Any other duties associated with the role. 2. Skills and Experience Administration of the AvMA Panel: The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required. AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities. Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful. Assessment of new applications, interviews and dealing with correspondence: The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications. The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role. The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way. The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. Reaccreditations: Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team. AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum. It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house. Other AvMA Panel assessments: In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms. Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. There are about 5 applications for changes of firm rising to a maximum of 10 per annum. Interim Reviews: From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement. In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later. The Panel Accreditation Manager is responsible for following up that review and examining progress made. The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified. If they have not, they risk losing their AvMA panel status entirely. There are about 3 interim reviews per annum, currently not exceeding 6. 3. Other: To support the Events Department's quality initiatives and to suggest continuing improvements where needs arise. To undertake other duties commensurate with the post as may be required. Deputise for the Head of Events when necessary
May 19, 2026
Full time
Key responsibilities: 1. Main Purpose of the Job: To ensure the panel reflects AvMA's values and that where possible the panel is managed in line with our strategic plan: To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments. The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed. Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public. Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required. Travelling and attending key networking events, including AvMA's three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS , keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel. Working with the conference department to identify relevant topics for panel meetings and conference events. To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants. To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate. To pursue AvMA's EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible. To liaise with AvMA's conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base. To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme. To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA's Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme. Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected. Ensuring AvMA panel template letters and documents are updated From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel. To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA's Panel procedures is met. To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing. To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators. To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work. To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors. Any other duties associated with the role. 2. Skills and Experience Administration of the AvMA Panel: The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required. AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities. Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful. Assessment of new applications, interviews and dealing with correspondence: The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications. The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role. The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way. The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role. Reaccreditations: Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team. AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards. AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum. It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house. Other AvMA Panel assessments: In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms. Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application. There are about 5 applications for changes of firm rising to a maximum of 10 per annum. Interim Reviews: From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement. In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later. The Panel Accreditation Manager is responsible for following up that review and examining progress made. The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified. If they have not, they risk losing their AvMA panel status entirely. There are about 3 interim reviews per annum, currently not exceeding 6. 3. Other: To support the Events Department's quality initiatives and to suggest continuing improvements where needs arise. To undertake other duties commensurate with the post as may be required. Deputise for the Head of Events when necessary
Pearson Whiffin Recruitment Ltd
Paddock Wood, Kent
Job Title: Sales Coordinator UK Focus Salary: £27,450 Location: Tonbridge, hybrid working available Looking for the next step in your sales career? Join this established, marketing leading manufacturing company as a Sales Coordinator with a focus on national markets. Duties include: Providing dedicated sales support to Key Account Managers, maximising sales opportunities, and completing occasional client visits. Receiving inbound calls and emails from existing and new clients, identifying new business opportunities. Building strong relationships with identified clients by phone and email. Updating and maintaining the CRM and adding sales orders to the system. Creating and sending out quotes including CAD drawings and specifications and following these up. Liaising with the marketing team and external design team to develop marketing materials. Contributing to the continued success of the wider Sales and Sales Coordinator team. The successful candidate will have: Sales experience, and enthusiasm to progress and develop. Good IT skills, including MS Office, LinkedIn, and CRM systems. A positive attitude and lots of self-motivation. Excellent communication skills, especially over the phone, and the ability to build great relationships quickly. Confidence and articulacy. Come and join this fun, upbeat team, progressing your sales skills and being rewarded as you go! If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll , Head of Business Support for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
May 19, 2026
Full time
Job Title: Sales Coordinator UK Focus Salary: £27,450 Location: Tonbridge, hybrid working available Looking for the next step in your sales career? Join this established, marketing leading manufacturing company as a Sales Coordinator with a focus on national markets. Duties include: Providing dedicated sales support to Key Account Managers, maximising sales opportunities, and completing occasional client visits. Receiving inbound calls and emails from existing and new clients, identifying new business opportunities. Building strong relationships with identified clients by phone and email. Updating and maintaining the CRM and adding sales orders to the system. Creating and sending out quotes including CAD drawings and specifications and following these up. Liaising with the marketing team and external design team to develop marketing materials. Contributing to the continued success of the wider Sales and Sales Coordinator team. The successful candidate will have: Sales experience, and enthusiasm to progress and develop. Good IT skills, including MS Office, LinkedIn, and CRM systems. A positive attitude and lots of self-motivation. Excellent communication skills, especially over the phone, and the ability to build great relationships quickly. Confidence and articulacy. Come and join this fun, upbeat team, progressing your sales skills and being rewarded as you go! If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll , Head of Business Support for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Finance & Data Support Assistant £29,000 Remote (UK) Full-time (37 hours/week) Are you detail-oriented, organised, and confident working with financial and data systems? We're looking for a Finance & Data Support Assistant to join a respected UK professional body working at the intersection of government, local authorities, and the private sector. This is a varied and important role supporting financial processes, improving data quality, and helping modernise systems across the organisation. About the Role You'll play a key part in keeping financial operations running smoothly while ensuring data across our CRM systems is accurate and reliable. Working closely with the Head of Finance & Commercial, you'll support invoicing, reporting, and system improvements that directly impact decision-making and member experience. Key Responsibilities Process invoices, payments, refunds, and support credit control Maintain accurate financial records and assist with reporting Ensure high-quality, consistent data across CRM systems Produce reports for internal teams and senior leadership Support system improvements and digital transformation (Xero & CRM) Work collaboratively across teams including Membership, Events, and Policy Respond to finance and data-related queries from members and stakeholders About You Strong administrative and financial processing skills Excellent attention to detail and data accuracy Experience with CRM or finance systems (e.g. Xero or similar) Confident communicator with a customer-focused approach Able to manage multiple tasks and work independently Proactive, solutions-focused, and keen to improve processes Desirable: Experience in a membership organisation, charity, or professional body. Intermediate Excel or data analysis skills. Understanding of regulatory or licensing environments. What We Offer: Fully remote working with occasional travel for team meetings and annual conference, 24 days annual leave + bank holidays. Opportunity to contribute to system modernisation and process improvement. Collaborative, supportive working environment
May 19, 2026
Full time
Finance & Data Support Assistant £29,000 Remote (UK) Full-time (37 hours/week) Are you detail-oriented, organised, and confident working with financial and data systems? We're looking for a Finance & Data Support Assistant to join a respected UK professional body working at the intersection of government, local authorities, and the private sector. This is a varied and important role supporting financial processes, improving data quality, and helping modernise systems across the organisation. About the Role You'll play a key part in keeping financial operations running smoothly while ensuring data across our CRM systems is accurate and reliable. Working closely with the Head of Finance & Commercial, you'll support invoicing, reporting, and system improvements that directly impact decision-making and member experience. Key Responsibilities Process invoices, payments, refunds, and support credit control Maintain accurate financial records and assist with reporting Ensure high-quality, consistent data across CRM systems Produce reports for internal teams and senior leadership Support system improvements and digital transformation (Xero & CRM) Work collaboratively across teams including Membership, Events, and Policy Respond to finance and data-related queries from members and stakeholders About You Strong administrative and financial processing skills Excellent attention to detail and data accuracy Experience with CRM or finance systems (e.g. Xero or similar) Confident communicator with a customer-focused approach Able to manage multiple tasks and work independently Proactive, solutions-focused, and keen to improve processes Desirable: Experience in a membership organisation, charity, or professional body. Intermediate Excel or data analysis skills. Understanding of regulatory or licensing environments. What We Offer: Fully remote working with occasional travel for team meetings and annual conference, 24 days annual leave + bank holidays. Opportunity to contribute to system modernisation and process improvement. Collaborative, supportive working environment
