Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 18, 2026
Full time
Artis HR are recruiting for an HR Advisor to join a growing business within the construction and facilities management industry. This is a great opportunity for someone who enjoys building strong relationships with managers and supporting a busy, evolving HR function. The role will initially focus heavily on employee relations before developing into a broader HR generalist position with involvement in projects and wider people initiatives as the team grows. Due to continued business growth, the company is looking for an HR professional who can provide practical HR support across the business while working closely with managers and stakeholders to drive positive people outcomes. Key responsibilities: -Supporting managers with employee relations matters including disciplinaries, grievances, absence management and performance issues -Advising on HR policies, procedures and employment legislation -Building strong working relationships with hiring managers and operational teams -Supporting day-to-day HR administration and maintaining accurate records -Assisting with recruitment and onboarding activities -Supporting HR projects and wider people initiatives -Producing HR reports and identifying trends We are looking for candidates who: -Have previous HR Advisor or HR Generalist experience within construction, facilities management, engineering or a similar environment -Are confident handling employee relations cases independently -Have strong stakeholder management and relationship building skills -Enjoy working closely with managers across the business -Have good knowledge of UK employment law and HR best practice -Are organised, proactive and able to manage multiple priorities -Ideally hold or are working towards CIPD qualification Salary up to 45,000 depending on experience. The role is based in Bristol with four days per week on site and one day working from home. Free parking is also available. Applicants must have the right to work in the UK and live within a commutable distance of Bristol. We aim to respond to all applications, however we may not always be able to provide detailed feedback. You may receive a call or email requesting further information or to arrange an initial conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
May 18, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! As Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Health and Safety Manager , we are looking for someone who: Has an IOSH / NEBOSH or other relevant, recognised H&S qualification Relevant Facilities Management Qualification (HND, Diploma etc) Strong understanding and experience of Health and Safety regulations Experience in managing the maintenance and upkeep of a facility. Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)" Passionate about customer service. Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Locations: Warrington, Newcastle and Cumbria About the Opportunity: Amentum are part of a 10-year control systems framework for designing, manufacturing, and installing control systems to aid decommissioning and operational efficiency, the project comprises of more than 200 nuclear facilities and more than 1,000 buildings in Cumbria. We are a Key supplier and are looking for people to join our team. You will be working on a multi-million-pound contract to manage system design, Programme, Test and assembly. The framework supports the site's high-hazard risk reduction programme. We have existing Teams out of Birchwood Park, Warrington, Cumbria and Newcastle North East, where we can manage hybrid working, with occasional site visits. Role Description To design, develop, implement and test PLC-based control systems, producing high-quality and comprehensive engineering design documentation such as: Requirements capture and traceability documentation (URS/RTM), System / Functional Design Specifications (SDD/FDS), Detailed Software System Specifications (SSS) Test Specifications (Module/Integration/System/Hardware), Operation & Maintenance Manuals (O&M), System Rebuild Documentation I/O, Alarm & Message Schedules, Support with project Life Time Records / Material Traceability Records In addition to the above, the role shall support the Lead Engineer and Project Manager in maintaining the planned delivery schedule, reporting technical issues, changes in scope and variations to the programmed activities where necessary. Programming PLC equipment (such as Rockwell/Schneider/Siemens)using IEC 61131 languages, producing module functions blocks and logic in accordance with the design documentation and engineering standards. Work closely with HMI/SCADA and database engineers to develop the control system architecture, producing Network Architecture Diagrams and interfacing documentation to suit, to support the visualisation of plant via an integrated Cyber Secure SCADA system. Undertake in-house acceptance testing in a formal, controlled manner of the integrated control system, ensuring change control management is maintained and recorded. Site acceptance testing (commissioning) may also be required. Support the generation of installation and commissioning documentation, operator and maintainer training and technical site support post-delivery. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you would expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our programmes which incorporate matched-funding, paid volunteering time and charitable donations. Here s What You ll Need: Significant experience in the design and implementation of PLC control systems. Excellent understanding of PLC programming languages (IEC61131), PLC hardware and software, and communication protocols used in industrial (OT) control systems. Significant demonstrable experience in EC&I industry (preferably Nuclear) with PLCs. Meticulous attention to detail to ensure accuracy and reliability in PLC programming and system design. Experience in producing control system functional specifications, detailed design documents and formal Test Specifications to a high-quality level. Experience in undertaking formal and controlled testing and validation activities. Excellent fault-finding and troubleshooting skills with the ability to analyse complex systems, identify problems, and implement effective solutions. Good understanding of design drawings such as Electrical Enclosures, Control System Panels, Motor Control Centres, etc. Have a technical understanding of engineering design drawings, mainly in relation to PLC control system cubicles, enclosures, and interface panels, to assist in ascertaining constraints and design impacts from site visits, working in collaboration with the engineering teams and stakeholders to produce designs and PLC software to a high-quality level. A Bachelor's Degree in Engineering or related field, or demonstrable evidence of experience with a high emphasis on EC&I engineering using PLCs. Be able/willing to obtain a UK Security Clearance Our Culture: Our values stand on a foundation of safety, integrity, inclusion, and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we are more connected, and if we are diverse, we re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity.
May 18, 2026
Full time
Locations: Warrington, Newcastle and Cumbria About the Opportunity: Amentum are part of a 10-year control systems framework for designing, manufacturing, and installing control systems to aid decommissioning and operational efficiency, the project comprises of more than 200 nuclear facilities and more than 1,000 buildings in Cumbria. We are a Key supplier and are looking for people to join our team. You will be working on a multi-million-pound contract to manage system design, Programme, Test and assembly. The framework supports the site's high-hazard risk reduction programme. We have existing Teams out of Birchwood Park, Warrington, Cumbria and Newcastle North East, where we can manage hybrid working, with occasional site visits. Role Description To design, develop, implement and test PLC-based control systems, producing high-quality and comprehensive engineering design documentation such as: Requirements capture and traceability documentation (URS/RTM), System / Functional Design Specifications (SDD/FDS), Detailed Software System Specifications (SSS) Test Specifications (Module/Integration/System/Hardware), Operation & Maintenance Manuals (O&M), System Rebuild Documentation I/O, Alarm & Message Schedules, Support with project Life Time Records / Material Traceability Records In addition to the above, the role shall support the Lead Engineer and Project Manager in maintaining the planned delivery schedule, reporting technical issues, changes in scope and variations to the programmed activities where necessary. Programming PLC equipment (such as Rockwell/Schneider/Siemens)using IEC 61131 languages, producing module functions blocks and logic in accordance with the design documentation and engineering standards. Work closely with HMI/SCADA and database engineers to develop the control system architecture, producing Network Architecture Diagrams and interfacing documentation to suit, to support the visualisation of plant via an integrated Cyber Secure SCADA system. Undertake in-house acceptance testing in a formal, controlled manner of the integrated control system, ensuring change control management is maintained and recorded. Site acceptance testing (commissioning) may also be required. Support the generation of installation and commissioning documentation, operator and maintainer training and technical site support post-delivery. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you would expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our programmes which incorporate matched-funding, paid volunteering time and charitable donations. Here s What You ll Need: Significant experience in the design and implementation of PLC control systems. Excellent understanding of PLC programming languages (IEC61131), PLC hardware and software, and communication protocols used in industrial (OT) control systems. Significant demonstrable experience in EC&I industry (preferably Nuclear) with PLCs. Meticulous attention to detail to ensure accuracy and reliability in PLC programming and system design. Experience in producing control system functional specifications, detailed design documents and formal Test Specifications to a high-quality level. Experience in undertaking formal and controlled testing and validation activities. Excellent fault-finding and troubleshooting skills with the ability to analyse complex systems, identify problems, and implement effective solutions. Good understanding of design drawings such as Electrical Enclosures, Control System Panels, Motor Control Centres, etc. Have a technical understanding of engineering design drawings, mainly in relation to PLC control system cubicles, enclosures, and interface panels, to assist in ascertaining constraints and design impacts from site visits, working in collaboration with the engineering teams and stakeholders to produce designs and PLC software to a high-quality level. A Bachelor's Degree in Engineering or related field, or demonstrable evidence of experience with a high emphasis on EC&I engineering using PLCs. Be able/willing to obtain a UK Security Clearance Our Culture: Our values stand on a foundation of safety, integrity, inclusion, and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we are more connected, and if we are diverse, we re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity.
Business Development Manager - Water Hygiene South East 50,000- 55,000 Basic + 24,000 OTE My client is seeking a motivated Business Development Manager in Water Hygiene to support the continued expansion of their Water Treatment and Water Hygiene services across the South East. This is an excellent opportunity for an experienced Business Development Manager professional to join a growing and well-supported division within a reputable organisation. The successful Business Development Manager will play a key role in driving new business growth while developing long-term relationships with clients across sectors including commercial, industrial, healthcare and the public sector. Package 50,000- 55,000 basic salary Circa 24,000 OTE Company car or car allowance Ongoing professional development opportunities Key Responsibilities Identify and secure new business opportunities within the Water Treatment and Water Hygiene markets Manage the full sales cycle, from lead generation through to proposal, negotiation and contract award Build and maintain strong relationships with facilities managers, engineers and procurement teams Conduct client meetings and site visits to understand requirements and propose appropriate solutions Prepare and deliver professional proposals, tenders and presentations Work closely with internal technical and operational teams to ensure services meet compliance standards including ACoP L8 and HSG 274 Requirements Proven experience in Business Development Manager within Water Hygiene Strong knowledge of legionella control, water hygiene services and industry compliance frameworks Excellent communication, negotiation and relationship-building skills A proactive and target-driven approach to business development Full UK driving licence and willingness to travel across the region Apply now or contact Mollie Caswell at Penguin Recruitment for more information.
May 18, 2026
Full time
Business Development Manager - Water Hygiene South East 50,000- 55,000 Basic + 24,000 OTE My client is seeking a motivated Business Development Manager in Water Hygiene to support the continued expansion of their Water Treatment and Water Hygiene services across the South East. This is an excellent opportunity for an experienced Business Development Manager professional to join a growing and well-supported division within a reputable organisation. The successful Business Development Manager will play a key role in driving new business growth while developing long-term relationships with clients across sectors including commercial, industrial, healthcare and the public sector. Package 50,000- 55,000 basic salary Circa 24,000 OTE Company car or car allowance Ongoing professional development opportunities Key Responsibilities Identify and secure new business opportunities within the Water Treatment and Water Hygiene markets Manage the full sales cycle, from lead generation through to proposal, negotiation and contract award Build and maintain strong relationships with facilities managers, engineers and procurement teams Conduct client meetings and site visits to understand requirements and propose appropriate solutions Prepare and deliver professional proposals, tenders and presentations Work closely with internal technical and operational teams to ensure services meet compliance standards including ACoP L8 and HSG 274 Requirements Proven experience in Business Development Manager within Water Hygiene Strong knowledge of legionella control, water hygiene services and industry compliance frameworks Excellent communication, negotiation and relationship-building skills A proactive and target-driven approach to business development Full UK driving licence and willingness to travel across the region Apply now or contact Mollie Caswell at Penguin Recruitment for more information.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London on a permanent basis. About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities that happen outside the building, such as proper waste disposal and recycling. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 18, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London on a permanent basis. About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities that happen outside the building, such as proper waste disposal and recycling. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
NEW BUSINESS DEVELOPMENT MANAGER / SALES EXECUTIVE REQUIRED TO SELL NEW WASTE MANAGEMENT & RECYCLING SOLUTIONS CONTACTS TO MEDIUM TO LARGE BUSINESSES TITLE: Sales Executive Total Waste Management & Recycling Business Development LOCATION: Home based non-extremes of Great Britain SALARY: £40-50K plus Bonus & Car Allowance PREVIOUS ROLES MAY HAVE BEEN: Field Sales Executive, BDM, New Business Development Executive, FSE, Business Development Manager, BDE, Key Account Manager YOU WILL HAVE FIELD SALES EXPERIENCE SELLING IN A SECTOR SUCH AS: Total Waste Management & Recycling, Food Waste, Clinical Waste, Total Facilities Management, Washroom Services, Hygiene Services, Hazardous Waste, Integrated Resource Management ROLE: Sales Executive Total Waste Management & Recycling Business Development You will approach manufacturers, FMCG, engineering companies etc. and sell holistic Total Waste Management solutions with an annual value of £80-180K, looking to deliver a minimum of £600,000 in new annualised revenue a year You will self-generate leads, build potential client lists, sit appointments, cold call areas you visit to build a sales pipeline You will be involved in tender processes, onboarding etc. EXPERIENCE: Sales Executive Total Waste Management & Recycling Business Development You will have worked in a new business role in the waste management, recycling or facilities management sector delivering £450K+ in annualised revenue You will have a full UK Driving Licence with 6 points or less PREVIOUS ROLES MAY HAVE BEEN: Field Sales Executive, BDM, New Business Development Executive, FSE, Business Development Manager, BDE, Key Account Manager YOU WILL HAVE FIELD SALES EXPERIENCE SELLING IN A SECTOR SUCH AS: Total Waste Management & Recycling, Food Waste, Clinical Waste, Total Facilities Management, Washroom Services, Hygiene Services, Hazardous Waste, Integrated Resource Management
May 18, 2026
Full time
NEW BUSINESS DEVELOPMENT MANAGER / SALES EXECUTIVE REQUIRED TO SELL NEW WASTE MANAGEMENT & RECYCLING SOLUTIONS CONTACTS TO MEDIUM TO LARGE BUSINESSES TITLE: Sales Executive Total Waste Management & Recycling Business Development LOCATION: Home based non-extremes of Great Britain SALARY: £40-50K plus Bonus & Car Allowance PREVIOUS ROLES MAY HAVE BEEN: Field Sales Executive, BDM, New Business Development Executive, FSE, Business Development Manager, BDE, Key Account Manager YOU WILL HAVE FIELD SALES EXPERIENCE SELLING IN A SECTOR SUCH AS: Total Waste Management & Recycling, Food Waste, Clinical Waste, Total Facilities Management, Washroom Services, Hygiene Services, Hazardous Waste, Integrated Resource Management ROLE: Sales Executive Total Waste Management & Recycling Business Development You will approach manufacturers, FMCG, engineering companies etc. and sell holistic Total Waste Management solutions with an annual value of £80-180K, looking to deliver a minimum of £600,000 in new annualised revenue a year You will self-generate leads, build potential client lists, sit appointments, cold call areas you visit to build a sales pipeline You will be involved in tender processes, onboarding etc. EXPERIENCE: Sales Executive Total Waste Management & Recycling Business Development You will have worked in a new business role in the waste management, recycling or facilities management sector delivering £450K+ in annualised revenue You will have a full UK Driving Licence with 6 points or less PREVIOUS ROLES MAY HAVE BEEN: Field Sales Executive, BDM, New Business Development Executive, FSE, Business Development Manager, BDE, Key Account Manager YOU WILL HAVE FIELD SALES EXPERIENCE SELLING IN A SECTOR SUCH AS: Total Waste Management & Recycling, Food Waste, Clinical Waste, Total Facilities Management, Washroom Services, Hygiene Services, Hazardous Waste, Integrated Resource Management
Description The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department. This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. This role will be the lead point of contact for out of hours contractors working on resort. This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 18, 2026
Full time
Description The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department. This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. This role will be the lead point of contact for out of hours contractors working on resort. This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience pro rata About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We re looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous
May 18, 2026
Full time
Maintenance Coordinator Location: Uxbridge Salary: Up to £32000 dependent on experience pro rata About the Role My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication. Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About You We re looking for someone who is highly organised, reliable, and confident managing multiple priorities. You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous
Facilities Assistant Our client, a prestigious UK Law Firm are seeking a new Facilities Assistant to join their team on a permanent basis, they will play a key role in supporting the day-to-day operations of the London office. Competitive salary 40 hour working week (alternating shifts between 08:00-18:00) Employee benefits inc. 25 days annual leave, medical insurance, regular team events Facilities Assistant Key Responsibilities: Respond, action, and monitor all Facilities Helpdesk enquiries (email, Teams messages & calls) and assign tasks to the relevant departments. Setting up furniture and equipment configurations of all client meeting rooms and events. The main contact for London staff regarding faults, failures, spills leaks etc and co-ordinate the right resources to fix and resolve issues. Drafting and completion of Facilities Helpdesk email communications. Daily communication with on-site M&E engineer & other sub-contractors. Ordering of office supplies and Iiaising with associated suppliers. Conduct daily status, cleanliness and supply checks of facilities areas and ensuring daily floor walks are completed. Assist the Facilities Helpdesk and Accounts Manager with internal office moves and associated communications. Processing invoices, creating PO's and credit card expenses using the firm's account management software. Facilities Assistant Key Skills & Requirements: Facilities experience in a law firm or professional services environment Experience coordinating and preparing meeting rooms for events and functions Good knowledge of Microsoft Office (Word and Excel)
May 18, 2026
Full time
Facilities Assistant Our client, a prestigious UK Law Firm are seeking a new Facilities Assistant to join their team on a permanent basis, they will play a key role in supporting the day-to-day operations of the London office. Competitive salary 40 hour working week (alternating shifts between 08:00-18:00) Employee benefits inc. 25 days annual leave, medical insurance, regular team events Facilities Assistant Key Responsibilities: Respond, action, and monitor all Facilities Helpdesk enquiries (email, Teams messages & calls) and assign tasks to the relevant departments. Setting up furniture and equipment configurations of all client meeting rooms and events. The main contact for London staff regarding faults, failures, spills leaks etc and co-ordinate the right resources to fix and resolve issues. Drafting and completion of Facilities Helpdesk email communications. Daily communication with on-site M&E engineer & other sub-contractors. Ordering of office supplies and Iiaising with associated suppliers. Conduct daily status, cleanliness and supply checks of facilities areas and ensuring daily floor walks are completed. Assist the Facilities Helpdesk and Accounts Manager with internal office moves and associated communications. Processing invoices, creating PO's and credit card expenses using the firm's account management software. Facilities Assistant Key Skills & Requirements: Facilities experience in a law firm or professional services environment Experience coordinating and preparing meeting rooms for events and functions Good knowledge of Microsoft Office (Word and Excel)
Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 18, 2026
Full time
Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Sales Administrator - Export Team Sutton in Ashfield £27,300 - £30,000 neg (salary reviewed every 6 mths up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for Sales Administrator to join their Export team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties: Accurate Order Processing Ensuring queries from Agents / Customers are resolved efficiently Processing credit & return requests Organising return shipments from distributors Confirming delivery date information and keeping Agents/Customers updated with backorder information Ensuring despatch of orders with correct documentation Chasing parcels with carriers Providing feedback on product and service/operations to Export Office Manager Confirming special price agreements Following through sales enquiries from new contacts Coordinating visits from agents/distributors Maintaining and updating orderly filing systems Person Specification: High level customer service / account management experience is essential and able to Demonstrate outstanding Customer Service experience Highly organised, with the experience of working in a fast moving business environment. Have meticulous attention to detail Knowledge of export sales administration process & export documentation - ideal but not essential Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.
May 18, 2026
Full time
Sales Administrator - Export Team Sutton in Ashfield £27,300 - £30,000 neg (salary reviewed every 6 mths up to the current 2-year salary of £36,000) About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career. The role: They are looking for Sales Administrator to join their Export team. The role is to provide full administrative support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors. Key Duties: Accurate Order Processing Ensuring queries from Agents / Customers are resolved efficiently Processing credit & return requests Organising return shipments from distributors Confirming delivery date information and keeping Agents/Customers updated with backorder information Ensuring despatch of orders with correct documentation Chasing parcels with carriers Providing feedback on product and service/operations to Export Office Manager Confirming special price agreements Following through sales enquiries from new contacts Coordinating visits from agents/distributors Maintaining and updating orderly filing systems Person Specification: High level customer service / account management experience is essential and able to Demonstrate outstanding Customer Service experience Highly organised, with the experience of working in a fast moving business environment. Have meticulous attention to detail Knowledge of export sales administration process & export documentation - ideal but not essential Enjoys working as part of a wider team Ability to perform under pressure and remain calm Work using own initiative IT competent Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines Able to adapt to change at short notice Strong communication skills both written and verbal Other Information : The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this. The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.
Your new company Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new role I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets.Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time.A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially.As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. What you'll need to succeed You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role.You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment. What you'll get in return Salary of £38,000-£42,000 25 days annual leave Single private medical cover Life assurance 2x annual salary 6% employee matched pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2026
Full time
Your new company Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new role I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets.Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time.A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially.As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. What you'll need to succeed You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role.You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment. What you'll get in return Salary of £38,000-£42,000 25 days annual leave Single private medical cover Life assurance 2x annual salary 6% employee matched pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren't just looking for someone to "manage" a process - we need someone who'll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you'll need to be passionate about technology, data, product and process excellence. You'll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects' experiences and our risk & control frameworks. What you'll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you'll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: Strategic Review: You'll analyse control metrics, looking for friction or control failures that drive risk or customer pain. Product Partnership: You'll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You'll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. Deep Dive & Design: You'll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. Control Testing: You'll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You'll Drive: Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we're looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best p
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren't just looking for someone to "manage" a process - we need someone who'll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you'll need to be passionate about technology, data, product and process excellence. You'll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects' experiences and our risk & control frameworks. What you'll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you'll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: Strategic Review: You'll analyse control metrics, looking for friction or control failures that drive risk or customer pain. Product Partnership: You'll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You'll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. Deep Dive & Design: You'll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. Control Testing: You'll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You'll Drive: Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we're looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best p
An established company are currently looking for an Property Manager to join their team. The Property Manager role involves overseeing the delivery and performance of facilities management, ensuring services are delivered in line with SLAs and KPIs. Salary: £35,000 to £37,000 Office based Property Manager duties: Acting as the main point of contact for client representatives regarding service delivery and works Responding to queries in a timely and professional manner Managing contractual obligations, ensuring works are meeting set standards Managing and coordinating reactive jobs reported by the client, tenants, or contractors Ensuring works are assigned to the appropriate contractor and completed within agreed SLAs Assessing issues and determining the correct category in which they are to be completed Carrying out quality checks and reports to ensure works meet contractual standards Ensuring contractors comply with service specifications and agreed schedules Tracking the completion of maintenance activities across the portfolio Managing and escalating complaints as necessary Investigating issues, coordinating corrective actions and ensure swift resolution Collecting and maintaining service reports Analysing performance data and preparing KPI reports Presenting and reporting on performance to the client Reviewing and approving works and ensure appropriate costs are recorded Preparing cost information to support invoicing and reporting Property Manager required skills/competencies: Previous experience in a similar role desirable Strong organisational and administrative skills Ability to multitask and prioritise personal workloads Apply today!
May 18, 2026
Full time
An established company are currently looking for an Property Manager to join their team. The Property Manager role involves overseeing the delivery and performance of facilities management, ensuring services are delivered in line with SLAs and KPIs. Salary: £35,000 to £37,000 Office based Property Manager duties: Acting as the main point of contact for client representatives regarding service delivery and works Responding to queries in a timely and professional manner Managing contractual obligations, ensuring works are meeting set standards Managing and coordinating reactive jobs reported by the client, tenants, or contractors Ensuring works are assigned to the appropriate contractor and completed within agreed SLAs Assessing issues and determining the correct category in which they are to be completed Carrying out quality checks and reports to ensure works meet contractual standards Ensuring contractors comply with service specifications and agreed schedules Tracking the completion of maintenance activities across the portfolio Managing and escalating complaints as necessary Investigating issues, coordinating corrective actions and ensure swift resolution Collecting and maintaining service reports Analysing performance data and preparing KPI reports Presenting and reporting on performance to the client Reviewing and approving works and ensure appropriate costs are recorded Preparing cost information to support invoicing and reporting Property Manager required skills/competencies: Previous experience in a similar role desirable Strong organisational and administrative skills Ability to multitask and prioritise personal workloads Apply today!
Hexagon Group are delighted to be recruiting for a Building Host on behalf of a leading real estate company, based at a Grade A, multi-tenanted office in Manchester city centre. This is an excellent opportunity for an individual looking to develop their career within facilities management, gaining valuable experience as part of a highly experienced and supportive team. The company has a strong track record of promoting from within, with many Building Hosts progressing into Building Manager roles over time. The position offers a salary of up to £28,000, along with a comprehensive benefits package. You will be responsible for welcoming tenants and their guests in a professional and personable manner, ensuring a positive first impression at all times. The front-of-house area must be kept presentable and compliant with health and safety standards, while you act as a key point of contact for tenant queries, resolving issues where possible and escalating when necessary. In addition, you will provide administrative support to the Building Manager as required, contributing to the smooth day-to-day operation of the building. You will have prior experience working in a corporate environment in a Front of House or Receptionist role, ideally within a multi-tenanted office setting. Given the nature of the position, you will demonstrate exceptional customer service skills and take pride in going the extra mile to deliver a first-class experience for tenants and visitors alike. Our client is looking to hire immediately, so if you think this position is one for you, please apply with a copy of your CV.
May 18, 2026
Full time
Hexagon Group are delighted to be recruiting for a Building Host on behalf of a leading real estate company, based at a Grade A, multi-tenanted office in Manchester city centre. This is an excellent opportunity for an individual looking to develop their career within facilities management, gaining valuable experience as part of a highly experienced and supportive team. The company has a strong track record of promoting from within, with many Building Hosts progressing into Building Manager roles over time. The position offers a salary of up to £28,000, along with a comprehensive benefits package. You will be responsible for welcoming tenants and their guests in a professional and personable manner, ensuring a positive first impression at all times. The front-of-house area must be kept presentable and compliant with health and safety standards, while you act as a key point of contact for tenant queries, resolving issues where possible and escalating when necessary. In addition, you will provide administrative support to the Building Manager as required, contributing to the smooth day-to-day operation of the building. You will have prior experience working in a corporate environment in a Front of House or Receptionist role, ideally within a multi-tenanted office setting. Given the nature of the position, you will demonstrate exceptional customer service skills and take pride in going the extra mile to deliver a first-class experience for tenants and visitors alike. Our client is looking to hire immediately, so if you think this position is one for you, please apply with a copy of your CV.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. <
May 18, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. <
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you'll be doing Process Managers have the opportunity to: Participate in Capital One's process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we're looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developin
Macildowie Recruitment and Retention
Nottingham, Nottinghamshire
Macildowie are working with this highly respected, well-established, and market-leading client based in Nottinghamshire, Long Eaton to recruit a permanent Advertising Telesales Coordinator with excellent bonus/commission potential . They are now looking to add to their established sales team with someone who enjoys speaking to people, thrives in a target-driven environment, and understands that resilience is often the difference between average and high performance. This is a fully office-based opportunity working Monday to Friday, 9am-4pm (32.5 hours per week). The role offers a National Minimum Wage basic salary, designed to keep targets realistic and achievable, alongside a highly accessible bonus structure with multiple ways to increase earnings through individual performance, call activity, and team success (six different ways to earn bonuses/commission). The Role You will be responsible for contacting prospective clients to discuss advertising opportunities across a portfolio of established publications. Using warm data, market intelligence and targeted lead lists, you will engage businesses that are well suited to the audience of each title. This is a consultative outbound sales role where consistency, follow-up and relationship building are key. Responsibilities are as follows: Outbound calling to prospective advertisers Discussing suitable publications and advertising options Sending follow-up sales information where required Securing bookings and accurately completing sales paperwork Liaising with the internal admin team once sales are agreed Following up artwork approvals and client amendments Encouraging prompt payment where appropriate Building repeat business and long-term client relationships Supporting the Sales Manager with wider team tasks as needed About You This role would suit someone who understands telesales is not about one-call-closes every day; it is about consistency, attitude and being comfortable hearing "no" before hearing "yes". We are particularly keen to speak with candidates who offer: Previous telesales, outbound sales or advertising sales experience 'Life experience' and emotional intelligence will be highly valued in this environment. Strong communication skills and confidence on the phone Resilience and a positive mindset A motivated, target-driven attitude Good administration and attention to detail The ability to take coaching and apply feedback Strong people skills and the ability to relate to a broad customer base Commercial awareness and natural curiosity Why Join? Stable, successful business with an excellent reputation Supportive and hands-on leadership team Structured onboarding and training programme Friendly, sociable sales culture Genuine earning potential Incentives and team rewards Modern spacious offices with excellent facilities Real opportunity to become a key part of a growing team If you are someone who enjoys sales, likes being part of a close-knit team, and wants to be recognised for your efforts, we'd love to hear from you.
May 18, 2026
Full time
Macildowie are working with this highly respected, well-established, and market-leading client based in Nottinghamshire, Long Eaton to recruit a permanent Advertising Telesales Coordinator with excellent bonus/commission potential . They are now looking to add to their established sales team with someone who enjoys speaking to people, thrives in a target-driven environment, and understands that resilience is often the difference between average and high performance. This is a fully office-based opportunity working Monday to Friday, 9am-4pm (32.5 hours per week). The role offers a National Minimum Wage basic salary, designed to keep targets realistic and achievable, alongside a highly accessible bonus structure with multiple ways to increase earnings through individual performance, call activity, and team success (six different ways to earn bonuses/commission). The Role You will be responsible for contacting prospective clients to discuss advertising opportunities across a portfolio of established publications. Using warm data, market intelligence and targeted lead lists, you will engage businesses that are well suited to the audience of each title. This is a consultative outbound sales role where consistency, follow-up and relationship building are key. Responsibilities are as follows: Outbound calling to prospective advertisers Discussing suitable publications and advertising options Sending follow-up sales information where required Securing bookings and accurately completing sales paperwork Liaising with the internal admin team once sales are agreed Following up artwork approvals and client amendments Encouraging prompt payment where appropriate Building repeat business and long-term client relationships Supporting the Sales Manager with wider team tasks as needed About You This role would suit someone who understands telesales is not about one-call-closes every day; it is about consistency, attitude and being comfortable hearing "no" before hearing "yes". We are particularly keen to speak with candidates who offer: Previous telesales, outbound sales or advertising sales experience 'Life experience' and emotional intelligence will be highly valued in this environment. Strong communication skills and confidence on the phone Resilience and a positive mindset A motivated, target-driven attitude Good administration and attention to detail The ability to take coaching and apply feedback Strong people skills and the ability to relate to a broad customer base Commercial awareness and natural curiosity Why Join? Stable, successful business with an excellent reputation Supportive and hands-on leadership team Structured onboarding and training programme Friendly, sociable sales culture Genuine earning potential Incentives and team rewards Modern spacious offices with excellent facilities Real opportunity to become a key part of a growing team If you are someone who enjoys sales, likes being part of a close-knit team, and wants to be recognised for your efforts, we'd love to hear from you.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
May 18, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
Job Title: Maintenance Operative Location: London Docklands Salary: £26,500 per annum Working Hours: Monday to Friday, 8:00am - 4:00pm Role Overview We are seeking a reliable and proactive Maintenance Operative to take responsibility for the upkeep, safety, and overall presentation of a residential development in London Docklands. The successful candidate will play a key role in maintaining a clean, safe, and welcoming environment for residents, ensuring that all communal areas and facilities are kept to a high standard. This role involves working both independently and collaboratively with the Development Manager and external contractors. Please note: A full, valid UK driving licence is required, as the role involves operating a site buggy. Key Responsibilities Carry out minor repairs and basic maintenance tasks, including replacing light bulbs and fuses. Identify and report defects, M&E issues, security concerns, health & safety risks, and damage to the Development Manager or relevant contractors. Maintain accurate and up-to-date records (paper or digital), including patrol logs, reported issues, completed tasks, contractor attendance, and temporary parking allocations. Coordinate access for authorised contractors (e.g. cleaners, gardeners, engineers, window cleaners), monitor the quality of work, and escalate any concerns where necessary. Liaise regularly with the Development Manager regarding maintenance schedules and contractor activities. Provide a professional, courteous, and responsive service to residents at all times. Carry out regular patrols and inspections of the development, including checking doors, gates, and communal areas. Ensure high standards of cleanliness, safety, and presentation across all internal and external areas. Undertake litter picking and removal of debris from communal spaces such as courtyards, entrances, car parks, and roadways. Manage the rotation and presentation of general waste and recycling bins in line with council collection schedules. Carry out weekly wet cleaning of bin stores and estate flooring to maintain hygiene standards. Undertake any additional duties as reasonably requested by the Development Manager. Benefits 20 days annual leave plus bank holidays Enhanced pension scheme Ongoing training and development opportunities Access to accredited courses to support career progression Friendly and supportive working environment
May 18, 2026
Full time
Job Title: Maintenance Operative Location: London Docklands Salary: £26,500 per annum Working Hours: Monday to Friday, 8:00am - 4:00pm Role Overview We are seeking a reliable and proactive Maintenance Operative to take responsibility for the upkeep, safety, and overall presentation of a residential development in London Docklands. The successful candidate will play a key role in maintaining a clean, safe, and welcoming environment for residents, ensuring that all communal areas and facilities are kept to a high standard. This role involves working both independently and collaboratively with the Development Manager and external contractors. Please note: A full, valid UK driving licence is required, as the role involves operating a site buggy. Key Responsibilities Carry out minor repairs and basic maintenance tasks, including replacing light bulbs and fuses. Identify and report defects, M&E issues, security concerns, health & safety risks, and damage to the Development Manager or relevant contractors. Maintain accurate and up-to-date records (paper or digital), including patrol logs, reported issues, completed tasks, contractor attendance, and temporary parking allocations. Coordinate access for authorised contractors (e.g. cleaners, gardeners, engineers, window cleaners), monitor the quality of work, and escalate any concerns where necessary. Liaise regularly with the Development Manager regarding maintenance schedules and contractor activities. Provide a professional, courteous, and responsive service to residents at all times. Carry out regular patrols and inspections of the development, including checking doors, gates, and communal areas. Ensure high standards of cleanliness, safety, and presentation across all internal and external areas. Undertake litter picking and removal of debris from communal spaces such as courtyards, entrances, car parks, and roadways. Manage the rotation and presentation of general waste and recycling bins in line with council collection schedules. Carry out weekly wet cleaning of bin stores and estate flooring to maintain hygiene standards. Undertake any additional duties as reasonably requested by the Development Manager. Benefits 20 days annual leave plus bank holidays Enhanced pension scheme Ongoing training and development opportunities Access to accredited courses to support career progression Friendly and supportive working environment
