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Proactive Appointments
Senior Account Escalation Manager
Proactive Appointments
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 15, 2026
Contractor
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Entry Level Sales Assistant - Immediate Start
Blackwater Recruitment Ashford, Kent
Entry Level Sales and Customer Service Assistant Role (No Experience Required) - Central Maidstone Looking for a role that will support you and develop your skills within customer-facing environments Fed up and want to start earning and gaining valuable experience Based in Maidstone, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Assistants. They're offering immediate starts due to a recent expansion and high client demand. Please Note: Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. The key attributes they are looking for are: Positive and proactive attitude. Professional manner and appearance. High customer service standards. Willingness to travel both nationally and internationally. Full-time equivalent availability and eligible to work full-time in the UK. Ability to commute to Maidstone on a working day basis. What they offer: Access to coaching in Customer Service, Sales, Marketing, and Promotions. Fast-paced and collaborative company culture and busy social calendar. Successful and established Sales and Customer service team to support you. A base day rate plus commission! Invites to exciting National and International travel opportunities. Immediate Starts Available! What's involved: Generating new customer base for their clients. Customer Service. Sales Acquisition. Working within an enthusiastic sales team at various face-to-face residential campaigns in the Maidstone area. They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. No experience is necessary in this full time self-employed role as access to full client and product training will be given to help expand your knowledge for residential campaigns. However experience in the following areas may put you at a head start in this role: Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales, customer service skills. This role is not suitable for candidates still in education (School/College/University) or international students on a student visa, as our client is seeking candidates who can work 4-5 full days per week (full-time equivalent). Role is based in Maidstone. Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 15, 2026
Full time
Entry Level Sales and Customer Service Assistant Role (No Experience Required) - Central Maidstone Looking for a role that will support you and develop your skills within customer-facing environments Fed up and want to start earning and gaining valuable experience Based in Maidstone, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Assistants. They're offering immediate starts due to a recent expansion and high client demand. Please Note: Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. The key attributes they are looking for are: Positive and proactive attitude. Professional manner and appearance. High customer service standards. Willingness to travel both nationally and internationally. Full-time equivalent availability and eligible to work full-time in the UK. Ability to commute to Maidstone on a working day basis. What they offer: Access to coaching in Customer Service, Sales, Marketing, and Promotions. Fast-paced and collaborative company culture and busy social calendar. Successful and established Sales and Customer service team to support you. A base day rate plus commission! Invites to exciting National and International travel opportunities. Immediate Starts Available! What's involved: Generating new customer base for their clients. Customer Service. Sales Acquisition. Working within an enthusiastic sales team at various face-to-face residential campaigns in the Maidstone area. They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. No experience is necessary in this full time self-employed role as access to full client and product training will be given to help expand your knowledge for residential campaigns. However experience in the following areas may put you at a head start in this role: Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales, customer service skills. This role is not suitable for candidates still in education (School/College/University) or international students on a student visa, as our client is seeking candidates who can work 4-5 full days per week (full-time equivalent). Role is based in Maidstone. Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Reed
Customer Service Advisor
Reed Huddersfield, Yorkshire
Ready to take the next step in your career and join a fast-paced, supportive team?We're offering an exciting opportunity for a Customer Service Administrator to join a leading client in Huddersfield on a temporary basis-with strong potential to become permanent. Immediate start available - don't miss out! Why you'll love this role: Work-life balance: 4 days on, 4 days off-structured and predictable Flexible shifts: 05:30 - 16:30 (2 days) 10:00 - 21:00 (2 days) Competitive pay: £12.82-£13 per hour + exclusive Reed benefits Convenience: Free on-site parking What you'll be doing: Be the key point of contact for customers, ensuring a seamless journey from order to delivery Accurately process and manage orders within the planning system Coordinate delivery schedules , negotiating suitable times with customers Resolve queries, complaints, and safety-critical issues quickly and professionally Keep systems updated to support efficient planning and operations Track KPIs, log additional costs, and support day-to-day admin functions What you'll bring: Proven customer service experience (essential) Ability to thrive in a fast-paced, team-focused environment Strong organisation and communication skills A professional, proactive attitude with a customer-first approach If you're organised, motivated, and ready to make an immediate impact, we want to hear from you. Apply today and take the first step towards a rewarding new opportunity!
May 15, 2026
Seasonal
Ready to take the next step in your career and join a fast-paced, supportive team?We're offering an exciting opportunity for a Customer Service Administrator to join a leading client in Huddersfield on a temporary basis-with strong potential to become permanent. Immediate start available - don't miss out! Why you'll love this role: Work-life balance: 4 days on, 4 days off-structured and predictable Flexible shifts: 05:30 - 16:30 (2 days) 10:00 - 21:00 (2 days) Competitive pay: £12.82-£13 per hour + exclusive Reed benefits Convenience: Free on-site parking What you'll be doing: Be the key point of contact for customers, ensuring a seamless journey from order to delivery Accurately process and manage orders within the planning system Coordinate delivery schedules , negotiating suitable times with customers Resolve queries, complaints, and safety-critical issues quickly and professionally Keep systems updated to support efficient planning and operations Track KPIs, log additional costs, and support day-to-day admin functions What you'll bring: Proven customer service experience (essential) Ability to thrive in a fast-paced, team-focused environment Strong organisation and communication skills A professional, proactive attitude with a customer-first approach If you're organised, motivated, and ready to make an immediate impact, we want to hear from you. Apply today and take the first step towards a rewarding new opportunity!
Marks Consulting Partners Limited
Damp Surveyor
Marks Consulting Partners Limited Dartford, London
An experienced Damp Surveyor is sought to join the Property Services team of a well-established housing association in Kent. Reporting to the Senior Surveyor, this is a permanent position for a technically strong candidate with a solid grounding in building pathology; damp and mould diagnosis; and property defects. Experience within housing; whether private or local authority; is highly desirable. The Role To deliver surveying, maintenance and planned works across the organisation's property portfolio. This includes all aspects of property maintenance, major works, responsive repairs, planned works, refurbishment, fire management, servicing, voids, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. To deliver a continual plan of Stock Condition Surveys, new build pre-occupation fire inspections and all building related technical and/or advisory services. Accountabilities Providing technical support to the organisation and its customers, conduct property surveys, diagnose defects. Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Overseeing quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary. Completing fire risk assessments and audit FRA's of others. Validate works needed and signing off fire remedial works. Completing stock condition surveys and asbestos condition surveys, ensuring that all records are maintained appropriately. Providing management reports and schedules of defects when necessary and certify rectification of snagging items. Working closely with the Building Safety Managers ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. Ensuring all Section 20 & tender processes are completed in a timely way. Ensuring data integrity ensuring compliance with GDPR regulations. Investigate and resolve any CRM tasks, enquiries or complaints raised by customers relating to projects or services provided by the organisation. Providing out of hours telephone cover on a rota basis, as required. Complaints Lead Officer: Responsible for managing complaints in line with our policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. Requirements Entry Requirements: A strong understanding of building pathology and construction techniques is essential, alongside knowledge of budgeting processes and standing orders. Candidates should be familiar with the processes involved in conducting stock condition surveys, fire risk assessments and asbestos reinspection, as well as a good working knowledge of landlord and tenant legislation; including leases and resident consultation requirements. Experience managing and inspecting all aspects of major works; responsive repairs; planned improvements; and service and cyclical contracts is required, together with knowledge of forms of contract and contractor management. A working knowledge of residential property and housing legislation is expected; including experience of working in occupied buildings, building regulations (with particular reference to parts A, L, M and P), conservation consent and TPO management. Candidates should bring experience of liaising with customers and occupants across projects of varying scale and complexity, alongside knowledge of party wall regulations, disrepair legal protocol and stock and asset management principles backed by practical experience. A current understanding of health and safety legislation as it applies to property maintenance, construction, repairs and refurbishment is essential. A good working knowledge of Microsoft Office; particularly Excel and Word; is required. Candidates must also have appropriate means of transport and the flexibility to undertake work-related activities outside of core hours. Proficient Requirements: A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. A sound knowledge of building regulations, parts A, M, P and L. An understanding of the RRO 2005 and in conducting Fire Risk Assessments. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of the section 20 process. A good understanding of budgeting processes and standing order - Responsible for budget control. If this sounds like your next move; it's well worth a confidential conversation with our team. Get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
May 14, 2026
Full time
An experienced Damp Surveyor is sought to join the Property Services team of a well-established housing association in Kent. Reporting to the Senior Surveyor, this is a permanent position for a technically strong candidate with a solid grounding in building pathology; damp and mould diagnosis; and property defects. Experience within housing; whether private or local authority; is highly desirable. The Role To deliver surveying, maintenance and planned works across the organisation's property portfolio. This includes all aspects of property maintenance, major works, responsive repairs, planned works, refurbishment, fire management, servicing, voids, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. To monitor the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. To deliver a continual plan of Stock Condition Surveys, new build pre-occupation fire inspections and all building related technical and/or advisory services. Accountabilities Providing technical support to the organisation and its customers, conduct property surveys, diagnose defects. Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure and complete sign-off. Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works. Overseeing quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements. Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary. Completing fire risk assessments and audit FRA's of others. Validate works needed and signing off fire remedial works. Completing stock condition surveys and asbestos condition surveys, ensuring that all records are maintained appropriately. Providing management reports and schedules of defects when necessary and certify rectification of snagging items. Working closely with the Building Safety Managers ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety. Ensuring all Section 20 & tender processes are completed in a timely way. Ensuring data integrity ensuring compliance with GDPR regulations. Investigate and resolve any CRM tasks, enquiries or complaints raised by customers relating to projects or services provided by the organisation. Providing out of hours telephone cover on a rota basis, as required. Complaints Lead Officer: Responsible for managing complaints in line with our policy and the Housing Ombudsman Complaint Handling Code. This will include appropriate and proportionate resolutions and accurate record keeping. Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. Requirements Entry Requirements: A strong understanding of building pathology and construction techniques is essential, alongside knowledge of budgeting processes and standing orders. Candidates should be familiar with the processes involved in conducting stock condition surveys, fire risk assessments and asbestos reinspection, as well as a good working knowledge of landlord and tenant legislation; including leases and resident consultation requirements. Experience managing and inspecting all aspects of major works; responsive repairs; planned improvements; and service and cyclical contracts is required, together with knowledge of forms of contract and contractor management. A working knowledge of residential property and housing legislation is expected; including experience of working in occupied buildings, building regulations (with particular reference to parts A, L, M and P), conservation consent and TPO management. Candidates should bring experience of liaising with customers and occupants across projects of varying scale and complexity, alongside knowledge of party wall regulations, disrepair legal protocol and stock and asset management principles backed by practical experience. A current understanding of health and safety legislation as it applies to property maintenance, construction, repairs and refurbishment is essential. A good working knowledge of Microsoft Office; particularly Excel and Word; is required. Candidates must also have appropriate means of transport and the flexibility to undertake work-related activities outside of core hours. Proficient Requirements: A higher, further or professional education qualification in a building/construction related discipline or similar. A sound knowledge of building construction technology, contract administration, statutory authorities and legal requirements. A sound knowledge of building regulations, parts A, M, P and L. An understanding of the RRO 2005 and in conducting Fire Risk Assessments. Expertise in a building construction, surveying or planned maintenance projects environment. Ability to produce good accurate written reports and communicate with customers and other lay persons in addition to building professions. Ability to understand and work with contract drawings, specifications, tender documentation and legislative documents. A good understanding of the section 20 process. A good understanding of budgeting processes and standing order - Responsible for budget control. If this sounds like your next move; it's well worth a confidential conversation with our team. Get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
Insurance Sales & Service Advisor
Arthur J. Gallagher & Co. (AJG) Bournemouth, Dorset
A leading insurance provider in Bournemouth is looking for a Customer Service and Sales Administrator to enhance customer experience and support the sales team. No previous insurance experience is required as training will be provided. Responsibilities include handling insurance quotes, managing customer queries, and ensuring a high standard of service. This position offers a competitive salary and numerous benefits, including training opportunities and a defined contribution pension scheme.
May 14, 2026
Full time
A leading insurance provider in Bournemouth is looking for a Customer Service and Sales Administrator to enhance customer experience and support the sales team. No previous insurance experience is required as training will be provided. Responsibilities include handling insurance quotes, managing customer queries, and ensuring a high standard of service. This position offers a competitive salary and numerous benefits, including training opportunities and a defined contribution pension scheme.
Kings Permanent Recruitment Ltd
Property Manager
Kings Permanent Recruitment Ltd Loughton, Essex
Property Manager Basic salary £35,000. We are looking for an experienced Property Manager who will be part of a team of Property Managers jointly managing a portfolio of 200 properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 14, 2026
Full time
Property Manager Basic salary £35,000. We are looking for an experienced Property Manager who will be part of a team of Property Managers jointly managing a portfolio of 200 properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary £35,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Hays
Administrator
Hays
Administrator Regulatory Advisor (Administrative) Farnborough (Hybrid Working) Long-term Temporary Assignment Competitive Hourly Rate About the Role We are currently recruiting for a Regulatory Advisor to join a global premium automotive brand on a long-term temporary basis. This is an exciting opportunity to work within a fast-paced regulatory team, supporting the management of customer complaints, DSARs, and key administrative processes. You will play a vital role in ensuring high-quality service delivery, regulatory compliance, and excellent customer outcomes, while managing a high-volume workload. Key Responsibilities Log and manage DSARs, complaints, and claims accurately Triage and respond to high volumes of emails (approx. 500 daily) across multiple inboxes Process incoming postal correspondence and same-day actions Issue acknowledgement letters and manage exception reporting to meet SLAs Support with FOS referrals and regulatory case handling Provide guidance and support to internal teams and stakeholders Maintain accurate records and ensure compliance with regulatory standards About You We're looking for someone who thrives in a busy, structured environment and has a strong eye for detail. You will have: Previous experience in administration, customer service, or complaints handling Strong organisation and time management skills Ability to work independently and manage a high-volume workload Excellent communication and interpersonal skills A proactive mindset with the ability to prioritise and multitask effectively What's in It for You Opportunity to join a well-established, global brand Gain valuable experience in regulatory compliance and customer experience strategy Develop skills in: Conflict resolution Stakeholder engagement Data analysis Hybrid working environment Competitive pay + performance bonus Generous holiday allowance Apply Now If you're a detail-oriented professional who enjoys working in a fast-paced environment and delivering excellent service, we'd love to hear from you. #
May 14, 2026
Contractor
Administrator Regulatory Advisor (Administrative) Farnborough (Hybrid Working) Long-term Temporary Assignment Competitive Hourly Rate About the Role We are currently recruiting for a Regulatory Advisor to join a global premium automotive brand on a long-term temporary basis. This is an exciting opportunity to work within a fast-paced regulatory team, supporting the management of customer complaints, DSARs, and key administrative processes. You will play a vital role in ensuring high-quality service delivery, regulatory compliance, and excellent customer outcomes, while managing a high-volume workload. Key Responsibilities Log and manage DSARs, complaints, and claims accurately Triage and respond to high volumes of emails (approx. 500 daily) across multiple inboxes Process incoming postal correspondence and same-day actions Issue acknowledgement letters and manage exception reporting to meet SLAs Support with FOS referrals and regulatory case handling Provide guidance and support to internal teams and stakeholders Maintain accurate records and ensure compliance with regulatory standards About You We're looking for someone who thrives in a busy, structured environment and has a strong eye for detail. You will have: Previous experience in administration, customer service, or complaints handling Strong organisation and time management skills Ability to work independently and manage a high-volume workload Excellent communication and interpersonal skills A proactive mindset with the ability to prioritise and multitask effectively What's in It for You Opportunity to join a well-established, global brand Gain valuable experience in regulatory compliance and customer experience strategy Develop skills in: Conflict resolution Stakeholder engagement Data analysis Hybrid working environment Competitive pay + performance bonus Generous holiday allowance Apply Now If you're a detail-oriented professional who enjoys working in a fast-paced environment and delivering excellent service, we'd love to hear from you. #
Reed
Business Development Executive
Reed Hatfield, Hertfordshire
Van Sales Business Development ExecutiveReporting to the Retail Sales Manager The Business Development Executive is responsible for driving sales growth of vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Please note that previous experience in car sales is a requirement for this role. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey-from vehicle selection and specification through to funding solutions and aftersales support. Key Duties & Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers' business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product & Market Expertise Maintain expert knowledge of van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling & Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline & Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration & Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive, Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills & Experience Experience of sales within the automotive industry is essential.Experience of selling commercial vehicles is desirable.Proven Business-to-Business sales experience is essential.Ability to work independently and as part of a team in a fast-paced environment is essential.Excellent communication, negotiation, and interpersonal skills are essential.Proficiency in CRM systems and Microsoft Office Suite is desirable.A valid UK driving licence with a clean driving record is essential.
May 14, 2026
Full time
Van Sales Business Development ExecutiveReporting to the Retail Sales Manager The Business Development Executive is responsible for driving sales growth of vans by identifying, developing, and converting new business opportunities within the SME and B2B markets. Please note that previous experience in car sales is a requirement for this role. Based from Hatfield, this field-based role requires a proactive, strategic, and consultative sales approach. The BDE will build long-term customer relationships, deliver tailored mobility solutions, and ensure an exceptional end-to-end customer experience aligned with brand values. Working closely with internal stakeholders, the BDE will guide customers through the full sales journey-from vehicle selection and specification through to funding solutions and aftersales support. Key Duties & Responsibilities Sales and Business Development Actively identify, prospect, and develop new business opportunities within the UK commercial van market. Drive incremental sales volume and increase market share through targeted field-based activity. Convert qualified leads into successful sales outcomes. Client Relationship Management Build and maintain strong, long-term relationships with new and existing SME and B2B customers. Develop a deep understanding of customers' business operations, fleet requirements, and growth objectives. Act as a trusted advisor, delivering tailored commercial vehicle solutions. Product & Market Expertise Maintain expert knowledge of van models, specifications, and configurations. Confidently communicate product benefits, compliance requirements, and total cost of ownership. Stay informed on competitor activity, market trends, and industry developments. Consultative Selling & Closing Apply a consultative sales approach to recommend appropriate vehicle, funding, and service solutions. Negotiate pricing, terms, and contracts within agreed parameters. Close sales efficiently while maintaining high levels of customer satisfaction. Pipeline & Performance Management Manage and prioritise the sales pipeline effectively to achieve individual and team targets. Maintain accurate sales forecasts and activity plans. Monitor performance against agreed KPIs. Administration & Reporting Maintain accurate and up-to-date records of customer interactions and sales activity using CRM systems. Prepare regular reports on sales performance, forecasts, and market trends. Customer Experience Deliver a consistently high standard of customer service before, during, and after the sales process. Respond promptly and professionally to customer queries, concerns, and issues. Collaboration Work closely with a dedicated Customer Support Executive, Business and Compliance Administrator, and Sales Administration teams to ensure a seamless customer journey and high levels of satisfaction. Skills & Experience Experience of sales within the automotive industry is essential.Experience of selling commercial vehicles is desirable.Proven Business-to-Business sales experience is essential.Ability to work independently and as part of a team in a fast-paced environment is essential.Excellent communication, negotiation, and interpersonal skills are essential.Proficiency in CRM systems and Microsoft Office Suite is desirable.A valid UK driving licence with a clean driving record is essential.
Hays
Global Credit Manager
Hays
Shape Global Credit Excellence at Scale Global Credit Manager Role (London-Based) Your new company You will be joining a well-established, international organisation operating across multiple regions, including Europe, Asia, and the Americas. The business manufactures core industrial products that are integral to a broad range of downstream markets and applications.With a global operational footprint and a complex supply chain, the organisation plays a key role in supporting customers across diverse industries. Sustainability is an important strategic focus, supported by long-term initiatives aimed at reducing environmental impact and supporting a lower-carbon future.The London location functions as a central commercial and support hub, working closely with global operations and specialist teams worldwide. Your new role As Global Credit & Compliance Manager, you will support commercial performance and cash optimisation by leading global credit risk management and driving a robust compliance framework across the business.You will provide expert insight on customer risk, oversee receivables performance, and contribute to accurate cash forecasting, all while operating within delegated authorities. The role also has global ownership of the compliance agenda, ensuring adherence to external regulations, internal policies, and group governance requirements.This is a senior, visible role with regular interaction at Board level and close collaboration with Commercial, Finance, Legal, and Group Compliance teams. Key Accountabilities Champion and role-model strong health, safety, and compliance standards. Lead the development, implementation, and continuous improvement of global credit and compliance policies, procedures, and reporting frameworks. Set and manage global customer credit risk through financial analysis, credit limit recommendations, and ongoing monitoring using internal and external data. Present quarterly credit performance reports and key risk updates to senior leadership. Oversee global credit control activity to ensure timely collections and proactive resolution of receivables risks. Partner with Commercial teams, including attending customer meetings, to support sustainable business continuity. Lead preparation of monthly financial and performance reports for senior stakeholders. Ensure Letters of Credit are managed in line with current UCP regulations and internal guidelines. Oversee securitisation reporting to group finance, ensuring accuracy and timeliness. Lead negotiation and resolution of historical debt, including engagement with customers, advisors, legal teams, and administrators. Monitor evolving regulatory requirements and advise senior leadership on compliance impact and mitigation actions. Drive a strong compliance culture across the business, covering areas such as: Conduct third-party integrity and due-diligence reviews, working with external legal and advisory partners. Manage Gifts & Entertainment registers, sanctions reporting, and KYC responses to financial institutions. Lead, coach, and develop direct reports, ensuring high professional standards and continuous process improvement. Represent the business on selected cross-functional and group-level credit and compliance initiatives. Collaborate with other functions to share insights, data, and best practices as required. Undertake additional projects and responsibilities as directed by senior finance leadership. What you'll need to succeed Professionally qualified or part-qualified (e.g. CICM, CIMA) and/or 10+ years' experience in global credit risk and regulatory compliance leadership.Strong understanding of credit drivers, exposure management, and customer risk mitigation.Excellent financial, analytical, and commercial judgment, with the ability to influence senior stakeholders.Hands-on experience with ERP systems (SAP preferred) and strong Excel, PowerPoint, and reporting capability.Proven experience in a product-driven manufacturing environment Knowledge of security instruments and structured credit arrangements.High attention to detail, with strong documentation and governance discipline.Ability to operate independently in a complex, international environment with a results-driven mindset.Strong leadership and coaching capability, fostering accuracy, accountability, and continuous improvement. What you'll get in return Competitive base salary Discretionary annual bonus Generous contributory pension scheme Life assurance 25 days' annual leave plus bank holidays, with flexibility and the option to purchase additional leave Ongoing professional and career development Access to a wide benefits package, including health, wellbeing, and insurance options Enhanced family-friendly policies Free on-site gym access Employee Assistance Programme offering confidential support services Cycle to Work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Shape Global Credit Excellence at Scale Global Credit Manager Role (London-Based) Your new company You will be joining a well-established, international organisation operating across multiple regions, including Europe, Asia, and the Americas. The business manufactures core industrial products that are integral to a broad range of downstream markets and applications.With a global operational footprint and a complex supply chain, the organisation plays a key role in supporting customers across diverse industries. Sustainability is an important strategic focus, supported by long-term initiatives aimed at reducing environmental impact and supporting a lower-carbon future.The London location functions as a central commercial and support hub, working closely with global operations and specialist teams worldwide. Your new role As Global Credit & Compliance Manager, you will support commercial performance and cash optimisation by leading global credit risk management and driving a robust compliance framework across the business.You will provide expert insight on customer risk, oversee receivables performance, and contribute to accurate cash forecasting, all while operating within delegated authorities. The role also has global ownership of the compliance agenda, ensuring adherence to external regulations, internal policies, and group governance requirements.This is a senior, visible role with regular interaction at Board level and close collaboration with Commercial, Finance, Legal, and Group Compliance teams. Key Accountabilities Champion and role-model strong health, safety, and compliance standards. Lead the development, implementation, and continuous improvement of global credit and compliance policies, procedures, and reporting frameworks. Set and manage global customer credit risk through financial analysis, credit limit recommendations, and ongoing monitoring using internal and external data. Present quarterly credit performance reports and key risk updates to senior leadership. Oversee global credit control activity to ensure timely collections and proactive resolution of receivables risks. Partner with Commercial teams, including attending customer meetings, to support sustainable business continuity. Lead preparation of monthly financial and performance reports for senior stakeholders. Ensure Letters of Credit are managed in line with current UCP regulations and internal guidelines. Oversee securitisation reporting to group finance, ensuring accuracy and timeliness. Lead negotiation and resolution of historical debt, including engagement with customers, advisors, legal teams, and administrators. Monitor evolving regulatory requirements and advise senior leadership on compliance impact and mitigation actions. Drive a strong compliance culture across the business, covering areas such as: Conduct third-party integrity and due-diligence reviews, working with external legal and advisory partners. Manage Gifts & Entertainment registers, sanctions reporting, and KYC responses to financial institutions. Lead, coach, and develop direct reports, ensuring high professional standards and continuous process improvement. Represent the business on selected cross-functional and group-level credit and compliance initiatives. Collaborate with other functions to share insights, data, and best practices as required. Undertake additional projects and responsibilities as directed by senior finance leadership. What you'll need to succeed Professionally qualified or part-qualified (e.g. CICM, CIMA) and/or 10+ years' experience in global credit risk and regulatory compliance leadership.Strong understanding of credit drivers, exposure management, and customer risk mitigation.Excellent financial, analytical, and commercial judgment, with the ability to influence senior stakeholders.Hands-on experience with ERP systems (SAP preferred) and strong Excel, PowerPoint, and reporting capability.Proven experience in a product-driven manufacturing environment Knowledge of security instruments and structured credit arrangements.High attention to detail, with strong documentation and governance discipline.Ability to operate independently in a complex, international environment with a results-driven mindset.Strong leadership and coaching capability, fostering accuracy, accountability, and continuous improvement. What you'll get in return Competitive base salary Discretionary annual bonus Generous contributory pension scheme Life assurance 25 days' annual leave plus bank holidays, with flexibility and the option to purchase additional leave Ongoing professional and career development Access to a wide benefits package, including health, wellbeing, and insurance options Enhanced family-friendly policies Free on-site gym access Employee Assistance Programme offering confidential support services Cycle to Work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Principal IT
Senior Infrastructure & Cloud Consultant - Scunthorpe
Principal IT Scunthorpe, Lincolnshire
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
May 13, 2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
Reactive Permanent Recruitment
Service Advisor
Reactive Permanent Recruitment
Service Advisor, Cribbs Causeway, Bristol Reactive Recruitment are proud to be working with one of the regions leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seek a Service Advisor to work from their prestigious Cribbs Causeway site in Bristol. NB: Must have a Full UK Driving Licence Service Advisor Package & Hours: A starting salary of £29,750 per annum Bonus potential of another £7,000 per annum Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more General Duties: Supporting Customers Coordinating Repairs Providing Clear Solutions Keeping Records Spotless Upselling with Care Maintaining Customer Database Liaising with customers and internal colleagues What You Need: Customer-Focused Approach IT/Online Tech-Savvy Adaptability & Multitasker Great Communicator Organised and Efficient Attention to Detail We look forward to receiving your application. Key: Serviec Advisor, Snr Service Advisor, Servicing Administrator, Servicing Advisor, Dealership, Cars, Automotive, Motor, Bristol, Cribbs Causeway.
May 13, 2026
Full time
Service Advisor, Cribbs Causeway, Bristol Reactive Recruitment are proud to be working with one of the regions leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seek a Service Advisor to work from their prestigious Cribbs Causeway site in Bristol. NB: Must have a Full UK Driving Licence Service Advisor Package & Hours: A starting salary of £29,750 per annum Bonus potential of another £7,000 per annum Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more General Duties: Supporting Customers Coordinating Repairs Providing Clear Solutions Keeping Records Spotless Upselling with Care Maintaining Customer Database Liaising with customers and internal colleagues What You Need: Customer-Focused Approach IT/Online Tech-Savvy Adaptability & Multitasker Great Communicator Organised and Efficient Attention to Detail We look forward to receiving your application. Key: Serviec Advisor, Snr Service Advisor, Servicing Administrator, Servicing Advisor, Dealership, Cars, Automotive, Motor, Bristol, Cribbs Causeway.
Reactive Permanent Recruitment
Fleet Administrator
Reactive Permanent Recruitment
Fleet Administrator, Bristol BS5 Reactive Recruitment are proud to be working with one of the region s leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seek a highly organised and competent Fleet Administrator to work from their prestigious site in Bristol BS5. Fleet Administrator - Package & Hours: A starting salary of £30,139 per annum Monday to Friday 0800 to 1700 with 1 hour for lunch Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more Duties & Responsibilities: Coordinate and manage transport bookings in line with agreed service levels (SLAs) Liaise with end users to schedule deliveries and arrange transport efficiently Maintain and update the fleet database, ensuring all records are accurate and up to date Support all aspects of fleet administration within a fast-paced, collaborative team environment Oversee administrative processes for new vehicle preparation prior to delivery Provide cover for other administrative roles within the team as required Skills Required: Strong organisational skills with excellent attention to detail Clear and professional communication skills, both written and verbal Confident telephone manner with the ability to engage effectively with stakeholders Good IT proficiency, including experience with databases or fleet systems Ability to work independently using initiative, as well as collaboratively within a team Customer-focused mindset with a commitment to delivering high-quality service We look forward to receiving your application. Key: Fleet Administrator, Administrator, Snr Administrator, Customer Service Advisor, Customer Service Administrator, Customer Service, Car, Motor, Automotive, Bristol, BS5.
May 13, 2026
Full time
Fleet Administrator, Bristol BS5 Reactive Recruitment are proud to be working with one of the region s leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seek a highly organised and competent Fleet Administrator to work from their prestigious site in Bristol BS5. Fleet Administrator - Package & Hours: A starting salary of £30,139 per annum Monday to Friday 0800 to 1700 with 1 hour for lunch Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more Duties & Responsibilities: Coordinate and manage transport bookings in line with agreed service levels (SLAs) Liaise with end users to schedule deliveries and arrange transport efficiently Maintain and update the fleet database, ensuring all records are accurate and up to date Support all aspects of fleet administration within a fast-paced, collaborative team environment Oversee administrative processes for new vehicle preparation prior to delivery Provide cover for other administrative roles within the team as required Skills Required: Strong organisational skills with excellent attention to detail Clear and professional communication skills, both written and verbal Confident telephone manner with the ability to engage effectively with stakeholders Good IT proficiency, including experience with databases or fleet systems Ability to work independently using initiative, as well as collaboratively within a team Customer-focused mindset with a commitment to delivering high-quality service We look forward to receiving your application. Key: Fleet Administrator, Administrator, Snr Administrator, Customer Service Advisor, Customer Service Administrator, Customer Service, Car, Motor, Automotive, Bristol, BS5.
Adecco
Workforce Planning Administrator
Adecco Portishead, Somerset
Join Our Team as an Work Force Planning Administrator! Are you ready to make a difference in public services? Our client, a prominent organisation in the public sector, is seeking a dedicated Establishment Management Advisor to join their team in Portishead. This is an exciting temporary opportunity offering an hourly rate of 14.10 , full-time hours , and the chance to contribute to the integrity of the Avon and Somerset Constabulary. Key Responsibilities: As an Establishment Management Advisor, you will be at the forefront of ensuring that establishment data is accurate and up-to-date. Your role will involve: Data Integrity: Maintaining the organisation's structure data in computerised systems, ensuring accuracy and functionality. Expert Guidance: Acting as a subject matter expert on establishment management processes, resolving queries, and providing expert advice. Quality Assurance: Conducting audits and ensuring that all data received is thoroughly checked for clarity and accuracy. Monitoring & Auditing: Regularly auditing organisational data to identify discrepancies and trends, ensuring informed decision-making. Stakeholder Engagement: Building strong relationships with managers, HR, and Finance to support proposed organisational changes effectively. Efficient Communication: Managing the Workforce Establishment Management Control mailbox, responding to email requests promptly. What We're Looking For: The ideal candidate will possess: Effective Communication Skills: The ability to communicate clearly at all levels within the organisation. Detail Orientation: A meticulous eye for detail, with a focus on accuracy. Analytical Skills: Strong problem-solving capabilities to tackle challenges proactively. Relevant Experience: Knowledge of organisational management or establishment control is desirable but not essential. Qualifications: Proven ability to meet deadlines and prioritise workloads independently. Experience in delivering customer-focused services is a plus. Why Join Us? Inclusive Environment: We are committed to equal opportunities and welcome applications from all backgrounds, including minority groups. Professional Development: Gain valuable experience and skills that will enhance your career in public services. Dynamic Team: Work alongside a collaborative team dedicated to making a positive impact. Additional Information: This role requires security vetting in line with the National Vetting Policy. Reasonable adjustments will be made for disabled staff in accordance with the Equality Act. Ready to Make an Impact? If you are enthusiastic about contributing to the public service and have the skills we are looking for, we would love to hear from you! Apply today to join our dynamic team as an Establishment Management Advisor and be part of something meaningful. To apply, please submit your application by insert application deadline . We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 13, 2026
Seasonal
Join Our Team as an Work Force Planning Administrator! Are you ready to make a difference in public services? Our client, a prominent organisation in the public sector, is seeking a dedicated Establishment Management Advisor to join their team in Portishead. This is an exciting temporary opportunity offering an hourly rate of 14.10 , full-time hours , and the chance to contribute to the integrity of the Avon and Somerset Constabulary. Key Responsibilities: As an Establishment Management Advisor, you will be at the forefront of ensuring that establishment data is accurate and up-to-date. Your role will involve: Data Integrity: Maintaining the organisation's structure data in computerised systems, ensuring accuracy and functionality. Expert Guidance: Acting as a subject matter expert on establishment management processes, resolving queries, and providing expert advice. Quality Assurance: Conducting audits and ensuring that all data received is thoroughly checked for clarity and accuracy. Monitoring & Auditing: Regularly auditing organisational data to identify discrepancies and trends, ensuring informed decision-making. Stakeholder Engagement: Building strong relationships with managers, HR, and Finance to support proposed organisational changes effectively. Efficient Communication: Managing the Workforce Establishment Management Control mailbox, responding to email requests promptly. What We're Looking For: The ideal candidate will possess: Effective Communication Skills: The ability to communicate clearly at all levels within the organisation. Detail Orientation: A meticulous eye for detail, with a focus on accuracy. Analytical Skills: Strong problem-solving capabilities to tackle challenges proactively. Relevant Experience: Knowledge of organisational management or establishment control is desirable but not essential. Qualifications: Proven ability to meet deadlines and prioritise workloads independently. Experience in delivering customer-focused services is a plus. Why Join Us? Inclusive Environment: We are committed to equal opportunities and welcome applications from all backgrounds, including minority groups. Professional Development: Gain valuable experience and skills that will enhance your career in public services. Dynamic Team: Work alongside a collaborative team dedicated to making a positive impact. Additional Information: This role requires security vetting in line with the National Vetting Policy. Reasonable adjustments will be made for disabled staff in accordance with the Equality Act. Ready to Make an Impact? If you are enthusiastic about contributing to the public service and have the skills we are looking for, we would love to hear from you! Apply today to join our dynamic team as an Establishment Management Advisor and be part of something meaningful. To apply, please submit your application by insert application deadline . We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The Recruitment Solution
LCV Sales Executive
The Recruitment Solution
LCV Sales Executives, The Recruitment Solution have a new and exciting opportunity for an experienced Sales Executive to take on this exciting Light Commercial Sales Executive role. An opportunity to join one of our client's state of the art dealerships based in the Wimbledon area. With uncapped earnings! This is a fantastic opportunity to be part of an ambitious sales team within a successful dealership and part of a fantastic group. LCV Sales Executive benefits include: • Uncapped salary • Pension Scheme & Life Assurance • Company Car • Discount on Service, Bodyshop and Parts • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website LCV Sales Executive required experience: • We are looking for a champion in vehicle sales (LCV experience not essential) • As a Light Commercial Sales Executive you must be self-motivated and have an enthusiastic personality • A true desire to achieve targets in a fast paced environment. • Be experienced in business development, creating new business • Able to clearly present information through the spoken or written word • Able to demonstrate drive, commitment and enthusiasm; together with a willingness to contribute to your team and more importantly your customers • Listen well, influence & persuasive • Able to convince others in both positive and negative circumstances • Manage and close existing deals while cultivating new opportunities To find out more about this Sales Executive position or to apply for this vacancy call Steve Nicol on (phone number removed), email (url removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, Commercial Vehicle Sales, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valet or, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
May 13, 2026
Full time
LCV Sales Executives, The Recruitment Solution have a new and exciting opportunity for an experienced Sales Executive to take on this exciting Light Commercial Sales Executive role. An opportunity to join one of our client's state of the art dealerships based in the Wimbledon area. With uncapped earnings! This is a fantastic opportunity to be part of an ambitious sales team within a successful dealership and part of a fantastic group. LCV Sales Executive benefits include: • Uncapped salary • Pension Scheme & Life Assurance • Company Car • Discount on Service, Bodyshop and Parts • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website LCV Sales Executive required experience: • We are looking for a champion in vehicle sales (LCV experience not essential) • As a Light Commercial Sales Executive you must be self-motivated and have an enthusiastic personality • A true desire to achieve targets in a fast paced environment. • Be experienced in business development, creating new business • Able to clearly present information through the spoken or written word • Able to demonstrate drive, commitment and enthusiasm; together with a willingness to contribute to your team and more importantly your customers • Listen well, influence & persuasive • Able to convince others in both positive and negative circumstances • Manage and close existing deals while cultivating new opportunities To find out more about this Sales Executive position or to apply for this vacancy call Steve Nicol on (phone number removed), email (url removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, Commercial Vehicle Sales, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valet or, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Stafffinders
Sales Support Administrator
Stafffinders
Looking to build a career within the travel industry where no two days are the same? We re recruiting for a friendly, organised and customer-focused Sales Support Administrator to join a growing travel business based in Glasgow. This is a fantastic opportunity for someone who enjoys speaking with people, delivering outstanding customer service, and being part of a collaborative team creating unforgettable UK and Ireland travel experiences. You ll play a key role in ensuring every customer journey gets off to the best possible start, acting as the first point of contact for new enquiries and helping connect customers with their next adventure. What you will get in your new role Competitive salary of £24,775 per annum Work from home every Thursday Familiarisation trips to experience destinations and itineraries firsthand Employee-owned business with eligibility for an annual KPI-related bonus after 9 months service Ongoing support and opportunities for career progression Supportive and collaborative working environment within the travel sector Responsibilities in your new role as Sales Support Administrator As a Sales Support Administrator, you ll be the first point of contact for inbound customer enquiries, helping create a welcoming and professional experience from the very beginning. You will: Handle inbound enquiries via phone and email Gather key customer information and accurately log details Pass enquiries efficiently to the Travel Advisors team Provide a positive and professional first impression of the business Support the wider sales team with administrative tasks Maintain accurate records and ensure all customer information is up to date Help ensure a smooth and seamless customer journey throughout the enquiry process Your proactive and organised approach will play an important role in supporting both customers and the wider team in a fast-paced travel environment. Your personality, experience and qualifications We are seeking someone with an engaging personality who is eager to contribute to a travel-focused environment. We're looking for someone with Excellent communication and customer service skills A positive, proactive and team-focused attitude Strong organisational skills and attention to detail Confidence using computer systems and handling administrative tasks A genuine passion for travel and customer experience Knowledge of Scottish geography, with knowledge of Ireland and the wider UK being advantageous Previous experience within administration, customer service, sales support or the travel industry would be beneficial, however attitude, enthusiasm and willingness to learn are equally important. Please note, this role requires working 1 Saturday per month (8-hour shift with a 30-minute lunch break). Start times can be flexible between 8:30am, 9:30am or 10:00am. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
May 13, 2026
Full time
Looking to build a career within the travel industry where no two days are the same? We re recruiting for a friendly, organised and customer-focused Sales Support Administrator to join a growing travel business based in Glasgow. This is a fantastic opportunity for someone who enjoys speaking with people, delivering outstanding customer service, and being part of a collaborative team creating unforgettable UK and Ireland travel experiences. You ll play a key role in ensuring every customer journey gets off to the best possible start, acting as the first point of contact for new enquiries and helping connect customers with their next adventure. What you will get in your new role Competitive salary of £24,775 per annum Work from home every Thursday Familiarisation trips to experience destinations and itineraries firsthand Employee-owned business with eligibility for an annual KPI-related bonus after 9 months service Ongoing support and opportunities for career progression Supportive and collaborative working environment within the travel sector Responsibilities in your new role as Sales Support Administrator As a Sales Support Administrator, you ll be the first point of contact for inbound customer enquiries, helping create a welcoming and professional experience from the very beginning. You will: Handle inbound enquiries via phone and email Gather key customer information and accurately log details Pass enquiries efficiently to the Travel Advisors team Provide a positive and professional first impression of the business Support the wider sales team with administrative tasks Maintain accurate records and ensure all customer information is up to date Help ensure a smooth and seamless customer journey throughout the enquiry process Your proactive and organised approach will play an important role in supporting both customers and the wider team in a fast-paced travel environment. Your personality, experience and qualifications We are seeking someone with an engaging personality who is eager to contribute to a travel-focused environment. We're looking for someone with Excellent communication and customer service skills A positive, proactive and team-focused attitude Strong organisational skills and attention to detail Confidence using computer systems and handling administrative tasks A genuine passion for travel and customer experience Knowledge of Scottish geography, with knowledge of Ireland and the wider UK being advantageous Previous experience within administration, customer service, sales support or the travel industry would be beneficial, however attitude, enthusiasm and willingness to learn are equally important. Please note, this role requires working 1 Saturday per month (8-hour shift with a 30-minute lunch break). Start times can be flexible between 8:30am, 9:30am or 10:00am. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
This is Alexander Faraday Limited
Customer Service Advisor Administrator
This is Alexander Faraday Limited Chessington, Surrey
Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington. This role is working on a day shift pattern of 4 days on, 4 days off, 8:30am to 5:30pm. Main responsibilities: Build relationships with customers Process customer orders and confirm orders are despatched Generate customer invoices Deal with queries in a timely manner Support function for the department Qualifications & Experience: Excellent communication skills & experience working in a similar role, resolving customer queries Proficient in MS Office (Excel & Word) Good data entry skills Training will be provided to help you develop your skills!
May 13, 2026
Full time
Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington. This role is working on a day shift pattern of 4 days on, 4 days off, 8:30am to 5:30pm. Main responsibilities: Build relationships with customers Process customer orders and confirm orders are despatched Generate customer invoices Deal with queries in a timely manner Support function for the department Qualifications & Experience: Excellent communication skills & experience working in a similar role, resolving customer queries Proficient in MS Office (Excel & Word) Good data entry skills Training will be provided to help you develop your skills!
Hartley Resourcing
Customer Care Administrator
Hartley Resourcing Southampton, Hampshire
Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (6-12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.
May 12, 2026
Contractor
Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (6-12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.
Bulkhaul
Claims Handler / Paralegal
Bulkhaul Thornaby, Yorkshire
Job Title: Claims Handler / Paralegal Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany. About The Role: Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated individual to join our Claims team on a full-time basis at our head office in Middlesbrough. The successful candidate will report to the Solicitor Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment. Key Responsibilities Managing a large and varied caseload, from inception to conclusion, in compliance with the Company's Claims Handling Procedure. Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas. Reviewing available information to make an informed decision on liability. General debt recovery - both domestic and international. Managing own caseload and liaising with third parties as required. About you: Core Skills/Attributes: Exceptional organisational skills and ability to prioritise multiple claims efficiently. Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally. Excellent written and verbal communication skills. Ability to meet deadlines and manage multiple tasks. Good time management Desired experience: Previous experience within a Paralegal/claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential. Why should you apply? Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Please note that the role may not always be visible straight away on the careers page and therefore to apply if this role doesn't appear, you will need to click on the apply now button on another role and you will be given the option to select from a drop down of jobs. You should be able to then select the correct role from the drop down to proceed. Candidates with the relevant experience or job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Paralegal, Legal Claims Administrator, Legal Secretary may all be considered.
May 12, 2026
Full time
Job Title: Claims Handler / Paralegal Location: Middlesbrough - Office Based Salary: Competitive Job Type: Permanent - Full Time The Company: Bulkhaul Limited provide a global service for the distribution of bulk liquids and powders and has representation in over 100 countries worldwide. The operation is controlled from our corporate headquarters in Middlesbrough, supported by Bulkhaul offices strategically located in the United States, Japan, Singapore, Korea, Brazil, Belgium and Germany. About The Role: Continued growth of our business provides several career opportunities within the organisation. We are now seeking a highly motivated individual to join our Claims team on a full-time basis at our head office in Middlesbrough. The successful candidate will report to the Solicitor Claims Manager and will be responsible for a varied caseload of claims involving our vast tank container and vehicle fleet. The position available is a busy, challenging role and requires a high level of commitment. Key Responsibilities Managing a large and varied caseload, from inception to conclusion, in compliance with the Company's Claims Handling Procedure. Liaising with colleagues, customers, and suppliers to obtain all relevant documentation in support of claims within designated areas. Reviewing available information to make an informed decision on liability. General debt recovery - both domestic and international. Managing own caseload and liaising with third parties as required. About you: Core Skills/Attributes: Exceptional organisational skills and ability to prioritise multiple claims efficiently. Strong interpersonal skills, ability to work with and support individuals within the Claims Department and correspond effectively with colleagues and third parties domestically and internationally. Excellent written and verbal communication skills. Ability to meet deadlines and manage multiple tasks. Good time management Desired experience: Previous experience within a Paralegal/claims handling role or within the shipping/transportation or freight forwarding industry is advantageous but not essential. Why should you apply? Various Pension Schemes. Private Health Cover, with access to a Digital GP. Death in Service Benefit. Annual Pay review. 33 days holiday per annum, including bank holidays. A supportive and collaborative work environment. Excellent office facilities on a site with 24 hr security, and secure onsite parking. Own transport is recommended due to location (public transport services are available). Opportunities for career development and progression within a global company. Comprehensive training. Employee assistance program and well-being initiatives. Additional Information: Please note that any offer of employment will be subject to satisfactory previous employment history and verification of education and work eligibility. Bulkhaul Limited is an equal opportunity and disability confident employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Bulkhaul Limited and become a key player in a team that values dedication, innovation, and excellence in global logistics! Please click APPLY to be redirected to our careers page to complete your application. Please note that the role may not always be visible straight away on the careers page and therefore to apply if this role doesn't appear, you will need to click on the apply now button on another role and you will be given the option to select from a drop down of jobs. You should be able to then select the correct role from the drop down to proceed. Candidates with the relevant experience or job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Paralegal, Legal Claims Administrator, Legal Secretary may all be considered.
BDO UK
SSC Professional Qualifications Administrator
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Robert Walters
HR People Services Assistant
Robert Walters Bolton, Lancashire
HR People Services Assistant Location: Bolton (Hybrid - 2 days in the office; fully onsite for first couple of weeks) Contract: until end of December Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do * Answer calls to the People Services Team and provide advice to customers using Workday HELP. * Manage Workday HELP case portfolio, ensuring compliance with policy, SLA, and process guidelines while prioritising workloads around monthly peaks like payroll cut-off and payday. * Escalate issues appropriately to leaders, People Services, and the business; work through HELP task box to maintain SLA adherence. * Deliver quality customer service by collaborating with teams such as payroll and fostering an inclusive, continually improving environment. * Maintain data quality and integrity in Workday, including accurate filing in the R drive P-Files portal, to meet audit, legal, and business standards. * Administer HR processes and provide support/advice on reward, payroll queries, HR policies, P-File maintenance, internal hires/exits, terminations, and screening. * Ensure achievement of all SLAs, KPIs, and coordinated resource allocation across People Services. What You Bring * 2-3 years' experience as HR Administrator/Assistant/Coordinator * Experience processing starters, leavers, and managing onboarding * Proficiency in minute-taking and ER support, including drafting letters * Ability to handle generalist queries via phone, emails, and holiday requests * Proven benefits and rewards administration experience * Proficient in Workday or ServiceNow ticketing systems * Experience in a shared service centre environment What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
May 12, 2026
Contractor
HR People Services Assistant Location: Bolton (Hybrid - 2 days in the office; fully onsite for first couple of weeks) Contract: until end of December Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do * Answer calls to the People Services Team and provide advice to customers using Workday HELP. * Manage Workday HELP case portfolio, ensuring compliance with policy, SLA, and process guidelines while prioritising workloads around monthly peaks like payroll cut-off and payday. * Escalate issues appropriately to leaders, People Services, and the business; work through HELP task box to maintain SLA adherence. * Deliver quality customer service by collaborating with teams such as payroll and fostering an inclusive, continually improving environment. * Maintain data quality and integrity in Workday, including accurate filing in the R drive P-Files portal, to meet audit, legal, and business standards. * Administer HR processes and provide support/advice on reward, payroll queries, HR policies, P-File maintenance, internal hires/exits, terminations, and screening. * Ensure achievement of all SLAs, KPIs, and coordinated resource allocation across People Services. What You Bring * 2-3 years' experience as HR Administrator/Assistant/Coordinator * Experience processing starters, leavers, and managing onboarding * Proficiency in minute-taking and ER support, including drafting letters * Ability to handle generalist queries via phone, emails, and holiday requests * Proven benefits and rewards administration experience * Proficient in Workday or ServiceNow ticketing systems * Experience in a shared service centre environment What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

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