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customer analytics manager
Better People
Part Time Marketing Manager
Better People Chalgrove, Oxfordshire
Part Time Marketing Manager- 20 Hrs per week Chalgrove OX44 Up to £36k (pro rata for reduced Hours) This is a unique opportunity for an experienced, commercially minded Part Time B2B Marketing Manager. You ll be joining an innovative manufacturing company with a track record of delivering machines that drive some of the largest filling and capping production lines in the world. Based in Chalgrove, OX44, Oxfordshire, our client offers the most advanced end-to-end packaging production line services on the market today. Certainly not short of stories to tell. Theyve helped some of the world s most forward-looking brands build super-efficient, safe production lines, including Glaxo Smith Klein, Estee Lauder and Boots to name but a few. Now we re looking for a commercially minded Part Time Marketing Manager who can take them to the next level. Someone who has the marketing experience to significantly grow the brand and hit the ambitious revenue targets. If this sounds like it might be you, read on for the details of who we re looking for. You will be working 4 days a week and some of those can be worked from home but 2 days a week will be in the office. The Job Position the company as the market leaders within the global bottling/packaging industry, particularly within the pharmaceutical, cosmetics and food/beverage sectors Play a pivotal role in shaping the company's growth and brand strategies Blend strategic planning with hands-on execution, creating a marketing engine which achieves significant commercial growth and enhances our brand equity Be given the chance to leave a lasting impact on a company poised for significant growth within a global market Your responsibilities You will: Create and execute a costed marketing plan Create and run Account Based Marketing (ABM) campaigns to maximise sales growth. Manage external agencies and freelancers where necessary Monitor and report ROI for marketing initiatives and adjust tactics as necessary to fit within budgetary constraints Organise exhibitions, promotional events, trade shows, agent events and open days Create promotional material, company literature, and all digital assets Manage the online presence, including the company website, social media, and email marketing Manage and optimise SEO & SEM Engage with customers to create written and video case studies. Some travel will be required to customer premises and event locations Ideal Candidates will have: 3+ years B2B marketing experience. (Manufacturing or Engineering marketing experience is preferred) Experience working within a budgetted/costed campaign A bachelor s degree in marketing or equivalent would be desirable Proven strategic and hands-on experience of brand and ABM marketing, with a track record of achieving revenue and brand growth The ability to produce data analytics, ROI and financial analysis reports Hands-on experience of digital platforms Canva, LinkedIn, CRM Moosend, Wordpress etc SEO, SEM, social media and email experience Trade show and event experience Experience managing agencies and freelancers Exceptional verbal and written communication skills The ability to work independently and collaboratively Curiosity- with a hunger to find a story to tell A proactive sense of urgency and self-motivation Creative and able to develop compelling campaigns and strategies Excellent writing and communication skills A keen eye for detail and accuracy This is an ideal opportunity to make a real impact in this growth focussed manufacturing business. You will report to the Marketing Director and collaborate closely with the MD and General Manager. Apply today! We can t wait to hear from you! Better People Ltd is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. By applying you will register as a candidate with Better People Ltd. Our Privacy Policy on our website explains how we will use your information. Our clients are only able to offer employment to candidates who are fully eligible to work in the UK and cannot offer work visas/sponsorship etc.
Jun 11, 2026
Full time
Part Time Marketing Manager- 20 Hrs per week Chalgrove OX44 Up to £36k (pro rata for reduced Hours) This is a unique opportunity for an experienced, commercially minded Part Time B2B Marketing Manager. You ll be joining an innovative manufacturing company with a track record of delivering machines that drive some of the largest filling and capping production lines in the world. Based in Chalgrove, OX44, Oxfordshire, our client offers the most advanced end-to-end packaging production line services on the market today. Certainly not short of stories to tell. Theyve helped some of the world s most forward-looking brands build super-efficient, safe production lines, including Glaxo Smith Klein, Estee Lauder and Boots to name but a few. Now we re looking for a commercially minded Part Time Marketing Manager who can take them to the next level. Someone who has the marketing experience to significantly grow the brand and hit the ambitious revenue targets. If this sounds like it might be you, read on for the details of who we re looking for. You will be working 4 days a week and some of those can be worked from home but 2 days a week will be in the office. The Job Position the company as the market leaders within the global bottling/packaging industry, particularly within the pharmaceutical, cosmetics and food/beverage sectors Play a pivotal role in shaping the company's growth and brand strategies Blend strategic planning with hands-on execution, creating a marketing engine which achieves significant commercial growth and enhances our brand equity Be given the chance to leave a lasting impact on a company poised for significant growth within a global market Your responsibilities You will: Create and execute a costed marketing plan Create and run Account Based Marketing (ABM) campaigns to maximise sales growth. Manage external agencies and freelancers where necessary Monitor and report ROI for marketing initiatives and adjust tactics as necessary to fit within budgetary constraints Organise exhibitions, promotional events, trade shows, agent events and open days Create promotional material, company literature, and all digital assets Manage the online presence, including the company website, social media, and email marketing Manage and optimise SEO & SEM Engage with customers to create written and video case studies. Some travel will be required to customer premises and event locations Ideal Candidates will have: 3+ years B2B marketing experience. (Manufacturing or Engineering marketing experience is preferred) Experience working within a budgetted/costed campaign A bachelor s degree in marketing or equivalent would be desirable Proven strategic and hands-on experience of brand and ABM marketing, with a track record of achieving revenue and brand growth The ability to produce data analytics, ROI and financial analysis reports Hands-on experience of digital platforms Canva, LinkedIn, CRM Moosend, Wordpress etc SEO, SEM, social media and email experience Trade show and event experience Experience managing agencies and freelancers Exceptional verbal and written communication skills The ability to work independently and collaboratively Curiosity- with a hunger to find a story to tell A proactive sense of urgency and self-motivation Creative and able to develop compelling campaigns and strategies Excellent writing and communication skills A keen eye for detail and accuracy This is an ideal opportunity to make a real impact in this growth focussed manufacturing business. You will report to the Marketing Director and collaborate closely with the MD and General Manager. Apply today! We can t wait to hear from you! Better People Ltd is an equal opportunities employer. If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. By applying you will register as a candidate with Better People Ltd. Our Privacy Policy on our website explains how we will use your information. Our clients are only able to offer employment to candidates who are fully eligible to work in the UK and cannot offer work visas/sponsorship etc.
Reed Specialist Recruitment
Senior Marketing Manager
Reed Specialist Recruitment Coventry, Warwickshire
Are you ready to take the next step in your marketing career? Do you have strong experience across digital campaigns and performance marketing? Are you confident managing end-to-end marketing strategies and leading campaign delivery? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently partnered with a rapidly growing international events business, who are looking for a Senior Marketing Manager to join their high-performing marketing team. Key Responsibilities: Take full ownership of multi-channel marketing campaigns, from initial planning through to execution and post-campaign analysis. Drive targeted email marketing activity, including segmentation, automation, and performance tracking to maximise engagement and conversions. Oversee website and landing page content, ensuring messaging is clear, engaging, and optimised for conversion. Develop and implement SEO initiatives to improve organic visibility and traffic performance. Work closely with CRM systems to manage and grow customer databases, supporting lead generation and retention strategies. Manage marketing budgets effectively, ensuring strong ROI and continuous optimisation of spend. Collaborate with external partners, agencies, and media contacts to extend campaign reach and impact. Analyse campaign data regularly, identifying trends and opportunities to improve performance. Lead and support a junior team member, providing direction, feedback, and ongoing development. Utilise AI tools and technology to streamline workflows, enhance content creation, and improve overall efficiency. The successful candidate will: Have a strong background in digital and performance marketing, with experience delivering integrated campaigns across multiple channels. You will be confident working with email marketing, CRM systems, website management , AI (ChatGPT, Claude, or equivalent) and analytics tools. Previous experience mentoring or managing junior team members is highly desirable. You will be commercially aware, results-driven, and comfortable working in a fast-paced environment where you can take full ownership of your work. Strong organisational skills, attention to detail, and the ability to work towards deadlines are essential. Experience within events or exhibitions would be advantageous but not essential. In return you will receive: A salary of circa 40,000 - 45,000 depending on experience + bonus + excellent benefits + hybrid working + international travel opportunities If you are keen to know more about this fantastic opportunity as a Senior Marketing Manager, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading.
Jun 11, 2026
Full time
Are you ready to take the next step in your marketing career? Do you have strong experience across digital campaigns and performance marketing? Are you confident managing end-to-end marketing strategies and leading campaign delivery? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently partnered with a rapidly growing international events business, who are looking for a Senior Marketing Manager to join their high-performing marketing team. Key Responsibilities: Take full ownership of multi-channel marketing campaigns, from initial planning through to execution and post-campaign analysis. Drive targeted email marketing activity, including segmentation, automation, and performance tracking to maximise engagement and conversions. Oversee website and landing page content, ensuring messaging is clear, engaging, and optimised for conversion. Develop and implement SEO initiatives to improve organic visibility and traffic performance. Work closely with CRM systems to manage and grow customer databases, supporting lead generation and retention strategies. Manage marketing budgets effectively, ensuring strong ROI and continuous optimisation of spend. Collaborate with external partners, agencies, and media contacts to extend campaign reach and impact. Analyse campaign data regularly, identifying trends and opportunities to improve performance. Lead and support a junior team member, providing direction, feedback, and ongoing development. Utilise AI tools and technology to streamline workflows, enhance content creation, and improve overall efficiency. The successful candidate will: Have a strong background in digital and performance marketing, with experience delivering integrated campaigns across multiple channels. You will be confident working with email marketing, CRM systems, website management , AI (ChatGPT, Claude, or equivalent) and analytics tools. Previous experience mentoring or managing junior team members is highly desirable. You will be commercially aware, results-driven, and comfortable working in a fast-paced environment where you can take full ownership of your work. Strong organisational skills, attention to detail, and the ability to work towards deadlines are essential. Experience within events or exhibitions would be advantageous but not essential. In return you will receive: A salary of circa 40,000 - 45,000 depending on experience + bonus + excellent benefits + hybrid working + international travel opportunities If you are keen to know more about this fantastic opportunity as a Senior Marketing Manager, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading.
Zachary Daniels
Lead Digital Analyst
Zachary Daniels
Lead Digital Analyst London (Hybrid) Up to £70,000 + Benefits Zachary Daniels are delighted to be partnering with a fast-growing, digitally led retail business that is continuing to invest heavily across ecommerce, customer experience, and data capability. We're looking for a Lead Digital Analyst to take ownership of digital analytics across the business, acting as the go-to person for digital insight, tracking, attribution, and performance measurement. This is a highly visible role where you'll work closely with senior stakeholders across ecommerce, marketing, and leadership teams to shape how digital data is used to drive commercial decisions. This is not a standard reporting role. The business is looking for someone who can lead the digital analytics function, challenge thinking, improve data maturity, and build a stronger analytics capability across the organisation. The Opportunity You'll own the end-to-end digital analytics landscape, leading on everything from GA4 strategy and tracking optimisation through to dashboarding, customer insight, and marketing performance analysis. You'll also play a key role in shaping the future data environment, helping improve how data is structured, integrated, and used across the business. This role would suit someone who enjoys autonomy, wants real ownership, and is excited by the opportunity to genuinely influence how a growing retail business uses digital analytics. Key Responsibilities Lead digital analytics across ecommerce, marketing, and customer functions Own and optimise GA4 and Google Tag Manager implementation across the business Drive insight into customer behaviour, digital performance, attribution, and conversion Build and develop dashboards and reporting solutions using Power BI, Looker, or similar BI tools Partner closely with senior stakeholders to translate business challenges into actionable insight Lead on marketing measurement and performance analysis across multiple digital channels Improve tracking accuracy, tagging standards, and analytics governance Support the development of a centralised data environment across GCP and BigQuery Manage external analytics and business partners where required Help shape the long-term analytics strategy and maturity of the business About You Strong hands-on experience with GA4 and Google Tag Manager Experience leading digital analytics within ecommerce, retail, or consumer-focused businesses Deep understanding of digital tracking, attribution, and customer journey analysis Strong SQL and BI/reporting capability Experience with tools such as Power BI, Looker, BigQuery, or GCP Commercially minded with the ability to turn data into business recommendations Confident working directly with senior stakeholders and influencing decision making Someone who enjoys ownership, autonomy, and building capability within a growing business What's On Offer Salary up to £70,000 Hybrid working (2 days in London) Opportunity to own and lead digital analytics for a growing retail business High visibility role with direct exposure to senior leadership Genuine opportunity to shape analytics capability and data maturity Strong investment in digital, ecommerce, and data BH35783
Jun 11, 2026
Full time
Lead Digital Analyst London (Hybrid) Up to £70,000 + Benefits Zachary Daniels are delighted to be partnering with a fast-growing, digitally led retail business that is continuing to invest heavily across ecommerce, customer experience, and data capability. We're looking for a Lead Digital Analyst to take ownership of digital analytics across the business, acting as the go-to person for digital insight, tracking, attribution, and performance measurement. This is a highly visible role where you'll work closely with senior stakeholders across ecommerce, marketing, and leadership teams to shape how digital data is used to drive commercial decisions. This is not a standard reporting role. The business is looking for someone who can lead the digital analytics function, challenge thinking, improve data maturity, and build a stronger analytics capability across the organisation. The Opportunity You'll own the end-to-end digital analytics landscape, leading on everything from GA4 strategy and tracking optimisation through to dashboarding, customer insight, and marketing performance analysis. You'll also play a key role in shaping the future data environment, helping improve how data is structured, integrated, and used across the business. This role would suit someone who enjoys autonomy, wants real ownership, and is excited by the opportunity to genuinely influence how a growing retail business uses digital analytics. Key Responsibilities Lead digital analytics across ecommerce, marketing, and customer functions Own and optimise GA4 and Google Tag Manager implementation across the business Drive insight into customer behaviour, digital performance, attribution, and conversion Build and develop dashboards and reporting solutions using Power BI, Looker, or similar BI tools Partner closely with senior stakeholders to translate business challenges into actionable insight Lead on marketing measurement and performance analysis across multiple digital channels Improve tracking accuracy, tagging standards, and analytics governance Support the development of a centralised data environment across GCP and BigQuery Manage external analytics and business partners where required Help shape the long-term analytics strategy and maturity of the business About You Strong hands-on experience with GA4 and Google Tag Manager Experience leading digital analytics within ecommerce, retail, or consumer-focused businesses Deep understanding of digital tracking, attribution, and customer journey analysis Strong SQL and BI/reporting capability Experience with tools such as Power BI, Looker, BigQuery, or GCP Commercially minded with the ability to turn data into business recommendations Confident working directly with senior stakeholders and influencing decision making Someone who enjoys ownership, autonomy, and building capability within a growing business What's On Offer Salary up to £70,000 Hybrid working (2 days in London) Opportunity to own and lead digital analytics for a growing retail business High visibility role with direct exposure to senior leadership Genuine opportunity to shape analytics capability and data maturity Strong investment in digital, ecommerce, and data BH35783
Adria Solutions Ltd
Paid Media Manager
Adria Solutions Ltd City, Manchester
Paid Media Manager - Manchester My client is looking for an experienced Paid Media Manager to join their growing digital team. Working closely with the Head of Digital Marketing, you ll take ownership of planning, managing, developing, and optimising a wide range of paid media campaigns across multiple digital channels. This is a hands on role and a key contributor to our clients customer acquisition and growth strategy, driving performance through data led decision making and continuous optimisation. Who We re Looking For The ideal candidate will: Have a strong understanding of paid search, display, and paid social, including platforms such as: Google Ads (Search & Display), Google Display Network, Meta Ads Manager, Microsoft Advertising, YouTube Ads, TikTok Ads, and programmatic DSPs Be confident building and managing consumer focused campaigns from scratch, with a clear focus on KPIs, ROI, and commercial outcomes Use tools such as Google Ads Editor, SA360, Meta Events Manager, Google Tag Manager, and Looker Studio to optimise and report on performance Work collaboratively with the Head of Digital Marketing and wider internal teams to maximise campaign efficiency Adopt a test and learn mindset, continuously identifying new opportunities across Display, Video, Paid Social, Retargeting, and Remarketing Partner with the design team to produce effective, compliant creative assets for display, video, and social formats Test creative, targeting, and landing pages to deliver best in class results Provide regular performance updates and insights to key stakeholders Own and maintain all weekly, monthly, and quarterly reporting Key Skills & Experience Minimum 3 years experience managing paid media campaigns across Google Ads, GDN, Meta Ads, Microsoft Ads, YouTube, TikTok Ads, and programmatic DSPs Strong numeracy and literacy skills Proven ability to plan, execute, and optimise paid media activity using tools such as Google Analytics, Google Tag Manager, Looker Studio, and attribution platforms Ability to produce accurate, commercially focused MI aligned to business KPIs Hands on experience with campaign automation, including rules based optimisation, scripts, and audience automation Exceptional attention to detail and accuracy Up to date knowledge of digital marketing trends, platform changes, and emerging paid media technologies High levels of enthusiasm, curiosity, and a genuine desire to learn and grow Benefits Package Hapi benefits programme (discounts at supermarkets, cinemas, and major retailers) Free parking Employee Assistance Programme Interested? Please Click Apply Now! Paid Media Manager - Manchester
Jun 11, 2026
Full time
Paid Media Manager - Manchester My client is looking for an experienced Paid Media Manager to join their growing digital team. Working closely with the Head of Digital Marketing, you ll take ownership of planning, managing, developing, and optimising a wide range of paid media campaigns across multiple digital channels. This is a hands on role and a key contributor to our clients customer acquisition and growth strategy, driving performance through data led decision making and continuous optimisation. Who We re Looking For The ideal candidate will: Have a strong understanding of paid search, display, and paid social, including platforms such as: Google Ads (Search & Display), Google Display Network, Meta Ads Manager, Microsoft Advertising, YouTube Ads, TikTok Ads, and programmatic DSPs Be confident building and managing consumer focused campaigns from scratch, with a clear focus on KPIs, ROI, and commercial outcomes Use tools such as Google Ads Editor, SA360, Meta Events Manager, Google Tag Manager, and Looker Studio to optimise and report on performance Work collaboratively with the Head of Digital Marketing and wider internal teams to maximise campaign efficiency Adopt a test and learn mindset, continuously identifying new opportunities across Display, Video, Paid Social, Retargeting, and Remarketing Partner with the design team to produce effective, compliant creative assets for display, video, and social formats Test creative, targeting, and landing pages to deliver best in class results Provide regular performance updates and insights to key stakeholders Own and maintain all weekly, monthly, and quarterly reporting Key Skills & Experience Minimum 3 years experience managing paid media campaigns across Google Ads, GDN, Meta Ads, Microsoft Ads, YouTube, TikTok Ads, and programmatic DSPs Strong numeracy and literacy skills Proven ability to plan, execute, and optimise paid media activity using tools such as Google Analytics, Google Tag Manager, Looker Studio, and attribution platforms Ability to produce accurate, commercially focused MI aligned to business KPIs Hands on experience with campaign automation, including rules based optimisation, scripts, and audience automation Exceptional attention to detail and accuracy Up to date knowledge of digital marketing trends, platform changes, and emerging paid media technologies High levels of enthusiasm, curiosity, and a genuine desire to learn and grow Benefits Package Hapi benefits programme (discounts at supermarkets, cinemas, and major retailers) Free parking Employee Assistance Programme Interested? Please Click Apply Now! Paid Media Manager - Manchester
Morson Edge
HR Advisor
Morson Edge
An exciting opportunity has arisen for an HR Advisor to contribute to the overall success of the HR strategy by delivering a proactive and customer focused HR service across BAE Systems Rochester. This would involve providing effective support, guidance and advice to managers and employees on a wide variety of HR matters such as employee relations, policies and procedures, data analytics and delivery of key projects. You will be pro-active, able to prioritise & work in a fast-paced environment. The ability to communicate effectively at all levels will be essential. Duties will involve - Provide high quality HR advice and guidance directly to managers to facilitate the early resolution of difficult, complex or sensitive employee relations issues, ensuring that the risks associated with such cases are effectively managed. - Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice. - Support the management of complex employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, liaising with Occupational Health, supporting formal investigations and hearings. - Build good working relationships with all line managers in order to better understand their needs and provide appropriate HR related support. - Ensure the timely and satisfactory resolution of employee relations issues by maintaining effective relationships across the business including the Trade Union as required - Manage sickness absence in collaboration with managers, assisting staff back to work and working with managers to reduce sickness absence across the organisation. - Support the delivery of an excellent onboarding journey for new starters including facilitating inductions, undertaking new starter reviews and our quarterly onboarding session run by the Site Director - Undertake exit interviews as required - Deliver training for line managers within the functional business are such as absence management, performance management etc. - Support recruitment activities within business area such as interviews and assessment centres if required - Provide updates on key changes to policies/ processes/ new initiatives and any trends identified in metrics - Actively contribute to the development and implementation of new policies, procedures and practices and review in line with legislation, current best practice or Company-wide changes - Lead on discrete operational projects which improve service delivery, including supporting with the development of team objectives and KPI s. - Support HR subject matter Leads on a rotational basis to deliver an effective service to the business such as Performance, Recruitment, Talent and Development, Employee Relations etc. - Produce, interpret and manage information and reports as required to enable effective use of data to inform HR activity and support business requirements - Support the wider HR Team in implementing and embedding new strategies and initiatives across the organisation and undertaking continuous improvement within the HR function - Support with the day to day running of the HR team as required including running regular reports, maintaining SharePoint, reviewing the HR inbox. Key accountabilities - Providing a source of competent and comprehensive HR advice to managers. - Engage with others and coach them to appropriately consider HR during decision making. - Support the development and the deployment of HR policies and procedures. - There will be no people management as part of this role. Knowledge and experience:- - The role requires an individual with experience of working in an HR department in either an HR Officer or HR Advisor role. - The role holder will hold an in depth understanding and experience of HR policies and procedures, internal and external best practice and able to bring their experience to articulate these in order to ensure effective deployment within their work area. - The role requires practical knowledge and experience of HR administrative procedures to support effective HR delivery. - The role requires a good understanding of how to influence others in order to operationalise, integrate and deliver HR processes, projects and change in a business through experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion. - Strong knowledge and practical experience of applying employment legislation and best practice is essential. - Experience of dealing with matters confidentially and sensitively with a sound knowledge of GDPR. - Knowledge and understanding of Trade Unions and experience working alongside them would be advantageous. - Knowledge and experience of working with HRIS and data analytics would also be advantageous. Qualifications: CIPD qualified to level 3/level 5 is essential or equivalent. Skills: - Good communication skills (both verbally and in writing), able to engage and collaborate with a wide range of stakeholders, often with a degree of sensitivity. - Able to demonstrate integrity, honesty and confidentiality to gain the confidence and respect of others - Able to build effective and productive relationships with managers and employees across the business. - You will be able to resolve issues in a variety of complex situations and have the ability to apply skills and knowledge to a range of problems and issues. The role holder should have the ability to produce accurate management information and data and strong IT skills particularly relating to Microsoft Office applications This role is working 37 hours a week and will be 4 days a week on site. Morson is acting as an employment business in relation to this vacancy. Human Resources HRBP CIPD HR Generalist ER Employment Relations Employee Relations Employer Relations Coaching Trade Unions Stakeholder management People development Talent Management HR Policies Change Management Mediation HR Advisor HR Specialist Employment Law People Management Learning and Development Capability Development Early Careers
Jun 11, 2026
Contractor
An exciting opportunity has arisen for an HR Advisor to contribute to the overall success of the HR strategy by delivering a proactive and customer focused HR service across BAE Systems Rochester. This would involve providing effective support, guidance and advice to managers and employees on a wide variety of HR matters such as employee relations, policies and procedures, data analytics and delivery of key projects. You will be pro-active, able to prioritise & work in a fast-paced environment. The ability to communicate effectively at all levels will be essential. Duties will involve - Provide high quality HR advice and guidance directly to managers to facilitate the early resolution of difficult, complex or sensitive employee relations issues, ensuring that the risks associated with such cases are effectively managed. - Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice. - Support the management of complex employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, liaising with Occupational Health, supporting formal investigations and hearings. - Build good working relationships with all line managers in order to better understand their needs and provide appropriate HR related support. - Ensure the timely and satisfactory resolution of employee relations issues by maintaining effective relationships across the business including the Trade Union as required - Manage sickness absence in collaboration with managers, assisting staff back to work and working with managers to reduce sickness absence across the organisation. - Support the delivery of an excellent onboarding journey for new starters including facilitating inductions, undertaking new starter reviews and our quarterly onboarding session run by the Site Director - Undertake exit interviews as required - Deliver training for line managers within the functional business are such as absence management, performance management etc. - Support recruitment activities within business area such as interviews and assessment centres if required - Provide updates on key changes to policies/ processes/ new initiatives and any trends identified in metrics - Actively contribute to the development and implementation of new policies, procedures and practices and review in line with legislation, current best practice or Company-wide changes - Lead on discrete operational projects which improve service delivery, including supporting with the development of team objectives and KPI s. - Support HR subject matter Leads on a rotational basis to deliver an effective service to the business such as Performance, Recruitment, Talent and Development, Employee Relations etc. - Produce, interpret and manage information and reports as required to enable effective use of data to inform HR activity and support business requirements - Support the wider HR Team in implementing and embedding new strategies and initiatives across the organisation and undertaking continuous improvement within the HR function - Support with the day to day running of the HR team as required including running regular reports, maintaining SharePoint, reviewing the HR inbox. Key accountabilities - Providing a source of competent and comprehensive HR advice to managers. - Engage with others and coach them to appropriately consider HR during decision making. - Support the development and the deployment of HR policies and procedures. - There will be no people management as part of this role. Knowledge and experience:- - The role requires an individual with experience of working in an HR department in either an HR Officer or HR Advisor role. - The role holder will hold an in depth understanding and experience of HR policies and procedures, internal and external best practice and able to bring their experience to articulate these in order to ensure effective deployment within their work area. - The role requires practical knowledge and experience of HR administrative procedures to support effective HR delivery. - The role requires a good understanding of how to influence others in order to operationalise, integrate and deliver HR processes, projects and change in a business through experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion. - Strong knowledge and practical experience of applying employment legislation and best practice is essential. - Experience of dealing with matters confidentially and sensitively with a sound knowledge of GDPR. - Knowledge and understanding of Trade Unions and experience working alongside them would be advantageous. - Knowledge and experience of working with HRIS and data analytics would also be advantageous. Qualifications: CIPD qualified to level 3/level 5 is essential or equivalent. Skills: - Good communication skills (both verbally and in writing), able to engage and collaborate with a wide range of stakeholders, often with a degree of sensitivity. - Able to demonstrate integrity, honesty and confidentiality to gain the confidence and respect of others - Able to build effective and productive relationships with managers and employees across the business. - You will be able to resolve issues in a variety of complex situations and have the ability to apply skills and knowledge to a range of problems and issues. The role holder should have the ability to produce accurate management information and data and strong IT skills particularly relating to Microsoft Office applications This role is working 37 hours a week and will be 4 days a week on site. Morson is acting as an employment business in relation to this vacancy. Human Resources HRBP CIPD HR Generalist ER Employment Relations Employee Relations Employer Relations Coaching Trade Unions Stakeholder management People development Talent Management HR Policies Change Management Mediation HR Advisor HR Specialist Employment Law People Management Learning and Development Capability Development Early Careers
Nigel Wright Group
Logistics Project Manager
Nigel Wright Group Brighouse, Yorkshire
The CompanyOur client is a well-established and growing business operating within the Food & Drink Distribution sector, supplying a diverse customer base across the UK. With a strong reputation for quality, service, and product innovation, the business is entering an exciting phase of growth and transformation.To support this next stage, significant focus is being placed on enhancing logistics capability, improving operational efficiency, and building a scalable distribution model to meet increasing demand. This role will play a pivotal part in shaping the future of the organisation's logistics and supply chain network.The RoleWe are seeking a Logistics Project Manager, on a fixed-term basis for 18 months, to lead a strategic transformation programme across the distribution network.Reporting into the senior leadership team, this role will take ownership of reviewing and redesigning the current logistics operation, ensuring it is fit for purpose, cost-effective, and aligned to future growth objectives. Key areas of focus will include: Designing and optimising the distribution network, including depot structure and delivery routes Developing a customer-centric delivery model balancing service levels and cost-to-serve Evaluating fleet strategy, utilisation, and future sustainability roadmap Conducting capacity planning across transport, warehousing, and labour Reviewing and recommending enabling technologies (routing, WMS, telematics, analytics) Delivering a structured project plan with clear milestones, outputs, and implementation roadmap This is a high-impact role with visibility at senior level, offering the opportunity to create meaningful, measurable improvements in operational performance, cost efficiency, and customer service.The Person:We are looking for a driven and commercially aware logistics professional who combines strong analytical capability with hands-on operational understanding.You will bring: Proven experience within logistics, supply chain, or transport operations A track record of delivering projects or continuous improvement initiatives Strong knowledge of distribution network design and multi-drop operations (ideally within FMCG or food & drink environments) The ability to interpret data and translate insight into practical, deliverable solutions Excellent stakeholder engagement skills, with the ability to influence across operations, commercial, and technical teams A proactive, results-driven mindset with a strong focus on balancing service, cost, and scalability Exposure to transport systems, WMS/TMS, and network modelling tools would be advantageous, along with an understanding of sustainability within logistics.
Jun 11, 2026
Full time
The CompanyOur client is a well-established and growing business operating within the Food & Drink Distribution sector, supplying a diverse customer base across the UK. With a strong reputation for quality, service, and product innovation, the business is entering an exciting phase of growth and transformation.To support this next stage, significant focus is being placed on enhancing logistics capability, improving operational efficiency, and building a scalable distribution model to meet increasing demand. This role will play a pivotal part in shaping the future of the organisation's logistics and supply chain network.The RoleWe are seeking a Logistics Project Manager, on a fixed-term basis for 18 months, to lead a strategic transformation programme across the distribution network.Reporting into the senior leadership team, this role will take ownership of reviewing and redesigning the current logistics operation, ensuring it is fit for purpose, cost-effective, and aligned to future growth objectives. Key areas of focus will include: Designing and optimising the distribution network, including depot structure and delivery routes Developing a customer-centric delivery model balancing service levels and cost-to-serve Evaluating fleet strategy, utilisation, and future sustainability roadmap Conducting capacity planning across transport, warehousing, and labour Reviewing and recommending enabling technologies (routing, WMS, telematics, analytics) Delivering a structured project plan with clear milestones, outputs, and implementation roadmap This is a high-impact role with visibility at senior level, offering the opportunity to create meaningful, measurable improvements in operational performance, cost efficiency, and customer service.The Person:We are looking for a driven and commercially aware logistics professional who combines strong analytical capability with hands-on operational understanding.You will bring: Proven experience within logistics, supply chain, or transport operations A track record of delivering projects or continuous improvement initiatives Strong knowledge of distribution network design and multi-drop operations (ideally within FMCG or food & drink environments) The ability to interpret data and translate insight into practical, deliverable solutions Excellent stakeholder engagement skills, with the ability to influence across operations, commercial, and technical teams A proactive, results-driven mindset with a strong focus on balancing service, cost, and scalability Exposure to transport systems, WMS/TMS, and network modelling tools would be advantageous, along with an understanding of sustainability within logistics.
North-PB
Service Delivery Manager (Scotland)
North-PB
Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Jun 11, 2026
Full time
Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Charles Jenson Recruitment Ltd
Digital Project Coordinator
Charles Jenson Recruitment Ltd Peterborough, Cambridgeshire
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager A rapidly growing Web/Marketing agency in Peterborough is looking for a Digital Project Coordinator who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is office based; therefore, we are looking for candidates that are able to work within the Peterborough area 4 -5 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Respond promptly and effectively to client queries, ensuring exceptional customer service. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Troubleshoot issues as they arise. Key Skills: Agency experience managing web development, SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Proven organisational and project management skills. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. Be able to adapt to various client industries, requirements and expectations. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project coordinator within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. For more information, please contact Charles Jenson Recruitment. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
Jun 11, 2026
Full time
Account Manager / Client Services Manager / Digital Account Manager/ Digital Project Manager A rapidly growing Web/Marketing agency in Peterborough is looking for a Digital Project Coordinator who can contribute to a forward thinking and progressive agency. You will be responsible for building and maintaining relationships with clients through excellent communication and project management. As such, you will act as the first point of contact for client queries and requests. The role is office based; therefore, we are looking for candidates that are able to work within the Peterborough area 4 -5 days a week. Ideally, we want someone with Agency experience, however happy to consider others. Key Responsibilities: Managing multiple clients Client facing and interacting at all levels. Upselling to existing clients. Plan and manage digital campaigns Provide weekly and monthly reports. Be the primary point of contact for our clients and the main relationship holder. Manage client accounts and establish strong, long-term client relationships. Respond promptly and effectively to client queries, ensuring exceptional customer service. Review and report on the performance of accounts and digital strategies. Work closely with our web, SEO, and content teams to manage multiple client accounts. Ensure all our work is delivered on time and to a high standard. Support with client acquisition and onboarding. Troubleshoot issues as they arise. Key Skills: Agency experience managing web development, SEO, PPC, Search and/or paid social campaigns. Google Ads/Analytics Digital marketing understanding. Proven organisational and project management skills. Experience in client liaison and account handling. Working knowledge of SEO, content marketing and web development for account management purposes. Knowledge of project management tools, such as Trello or Freedcamp. Be able to adapt to various client industries, requirements and expectations. An outstanding ability to think creatively, identify and solve problems. A self-starter, able to work independently with high levels of autonomy and responsibility. Excellent written and oral communication. Someone who thrives in a small, but growing team. This role will suit someone who is looking for a fresh and exciting challenge as a Digital Project coordinator within a very successful and growing team. It is essential that all candidates have first class communication skills - both written and verbal. Candidates will be very enthusiastic and have a desire to succeed. For more information, please contact Charles Jenson Recruitment. Key Words: Digital Account Manager, Account Executive, Digital Project Manager, Client Services Manager.
Harnham - Data & Analytics Recruitment
Pricing Manager - Insurance
Harnham - Data & Analytics Recruitment
Pricing Manager - Insurance West Midlands £65,000 to £70,000 + bonus and benefits This is a high-impact opportunity to take ownership of pricing decisions within a growing personal lines environment. The role offers a strong balance of leadership and hands-on analytical work, with a clear focus on commercial impact rather than pure modelling. You will play a key role in shaping pricing strategy and responding to market trends in a data-driven way. The Company They are an established UK insurer with a strong and growing customer base, continuing to invest in pricing, data, and analytics capabilities. Their pricing function plays a central role in business decision-making, working closely with actuarial, underwriting, and data teams. The environment encourages curiosity, collaboration, and the use of new data to challenge existing approaches. The Role Lead and develop a small team of analysts, providing guidance and prioritising workload Translate model outputs into clear, commercially actionable pricing decisions Analyse claims, policy, and market data to identify pricing opportunities Enhance existing pricing models by integrating new datasets and improving performance Work cross-functionally with actuarial, data science, and underwriting teams Identify market trends and ensure pricing strategies remain competitive and profitable Support the delivery and execution of pricing strategy Your Skills and Experience Strong commercial experience within pricing, analytics, or a related discipline Ability to interpret data and translate insights into clear business actions Experience working with or assessing pricing or risk models Exposure to personal lines insurance is beneficial, but strong analytical backgrounds from adjacent sectors are also considered Working knowledge of Python or R, with SQL as a useful addition Interest in leadership, with experience mentoring or managing others or a clear motivation to do so Strong stakeholder communication and influencing skills What They Offer Salary up to £70,000, with some flexibility for exceptional candidates Performance-related bonus and a comprehensive benefits package Hybrid working model with approximately one day per week in the office Private medical cover, pension contribution, life assurance, and wellbeing support Clear progression opportunities within a growing pricing and analytics function
Jun 11, 2026
Full time
Pricing Manager - Insurance West Midlands £65,000 to £70,000 + bonus and benefits This is a high-impact opportunity to take ownership of pricing decisions within a growing personal lines environment. The role offers a strong balance of leadership and hands-on analytical work, with a clear focus on commercial impact rather than pure modelling. You will play a key role in shaping pricing strategy and responding to market trends in a data-driven way. The Company They are an established UK insurer with a strong and growing customer base, continuing to invest in pricing, data, and analytics capabilities. Their pricing function plays a central role in business decision-making, working closely with actuarial, underwriting, and data teams. The environment encourages curiosity, collaboration, and the use of new data to challenge existing approaches. The Role Lead and develop a small team of analysts, providing guidance and prioritising workload Translate model outputs into clear, commercially actionable pricing decisions Analyse claims, policy, and market data to identify pricing opportunities Enhance existing pricing models by integrating new datasets and improving performance Work cross-functionally with actuarial, data science, and underwriting teams Identify market trends and ensure pricing strategies remain competitive and profitable Support the delivery and execution of pricing strategy Your Skills and Experience Strong commercial experience within pricing, analytics, or a related discipline Ability to interpret data and translate insights into clear business actions Experience working with or assessing pricing or risk models Exposure to personal lines insurance is beneficial, but strong analytical backgrounds from adjacent sectors are also considered Working knowledge of Python or R, with SQL as a useful addition Interest in leadership, with experience mentoring or managing others or a clear motivation to do so Strong stakeholder communication and influencing skills What They Offer Salary up to £70,000, with some flexibility for exceptional candidates Performance-related bonus and a comprehensive benefits package Hybrid working model with approximately one day per week in the office Private medical cover, pension contribution, life assurance, and wellbeing support Clear progression opportunities within a growing pricing and analytics function
Harnham - Data & Analytics Recruitment
Commercial Manager
Harnham - Data & Analytics Recruitment
Commercial Manager London - hybrid working 2-3x a week Up to £55,000 + bonus This is an exciting opportunity to join a growing commercial team at a pivotal moment, with new product launches on the horizon and real scope to shape how pricing and performance are driven across consumer credit products. You will sit at the heart of commercial decision making, using data to influence pricing levers and directly impact growth. The Company They are a UK based consumer finance business operating in the credit card space, combining strong financial backing with a modern, data led approach. Having successfully launched multiple card products, the business is now entering its next phase of growth with further propositions coming to market. With a collaborative culture and a strong focus on learning, they offer an environment where people are encouraged to develop and take ownership. The Role Own and develop pricing activity across own branded and co branded credit card products. Analyse performance data to understand commercial impact and identify opportunities to optimise pricing levers such as APR. Work closely with acquisition and aggregator stakeholders to support growth through data driven insights. Build and maintain SQL based analysis to monitor competitor positioning and internal performance metrics. Support the creation of new processes within a defined risk framework to improve commercial outcomes. Partner cross functionally with teams across data, product and commercial to deliver change. Your Skills & Experience Strong commercial or pricing experience within a consumer lending environment. Solid understanding of how pricing impacts customer behaviour and portfolio performance. Hands on experience using SQL to extract, analyse and interpret data. Comfortable working within regulated environments and operating inside a risk framework. Experience from adjacent sectors such as existing customer management, gambling, insurance or telecoms is also relevant. Exposure to Python is beneficial but not essential. What They Offer Opportunity to influence strategy in a small, high impact team. Strong commitment to learning and development, with clear pathways into more advanced analytics or data focused roles. Benefits package including bonus potential, pension and private medical options. How to Apply If you are looking for a commercially focused role where you can use data to drive real impact, apply now to find out more.
Jun 11, 2026
Full time
Commercial Manager London - hybrid working 2-3x a week Up to £55,000 + bonus This is an exciting opportunity to join a growing commercial team at a pivotal moment, with new product launches on the horizon and real scope to shape how pricing and performance are driven across consumer credit products. You will sit at the heart of commercial decision making, using data to influence pricing levers and directly impact growth. The Company They are a UK based consumer finance business operating in the credit card space, combining strong financial backing with a modern, data led approach. Having successfully launched multiple card products, the business is now entering its next phase of growth with further propositions coming to market. With a collaborative culture and a strong focus on learning, they offer an environment where people are encouraged to develop and take ownership. The Role Own and develop pricing activity across own branded and co branded credit card products. Analyse performance data to understand commercial impact and identify opportunities to optimise pricing levers such as APR. Work closely with acquisition and aggregator stakeholders to support growth through data driven insights. Build and maintain SQL based analysis to monitor competitor positioning and internal performance metrics. Support the creation of new processes within a defined risk framework to improve commercial outcomes. Partner cross functionally with teams across data, product and commercial to deliver change. Your Skills & Experience Strong commercial or pricing experience within a consumer lending environment. Solid understanding of how pricing impacts customer behaviour and portfolio performance. Hands on experience using SQL to extract, analyse and interpret data. Comfortable working within regulated environments and operating inside a risk framework. Experience from adjacent sectors such as existing customer management, gambling, insurance or telecoms is also relevant. Exposure to Python is beneficial but not essential. What They Offer Opportunity to influence strategy in a small, high impact team. Strong commitment to learning and development, with clear pathways into more advanced analytics or data focused roles. Benefits package including bonus potential, pension and private medical options. How to Apply If you are looking for a commercially focused role where you can use data to drive real impact, apply now to find out more.
Zachary Daniels
Product Owner
Zachary Daniels
App Product Owner London (Hybrid) Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: Managing and prioritising the app product backlog Working with development teams to deliver new features, enhancements and fixes Translating business requirements into user stories and acceptance criteria Supporting roadmap planning and sprint delivery activities Collaborating with UX and design teams to improve customer journeys Coordinating app releases across iOS and Android platforms Using customer insight and analytics to identify opportunities for improvement Supporting A/B testing and experimentation initiatives Monitoring app performance and key customer engagement metrics Working closely with Ecommerce, Marketing and Trading teams to support business objectives What We're Looking For Experience as a Product Owner, Product Manager or similar role Experience working on mobile apps, digital products or ecommerce platforms Strong understanding of Agile delivery environments Experience managing product backlogs and writing user stories Data-driven approach to product decision making Strong stakeholder management and communication skills Understanding of customer journeys and digital user experiences Ability to balance commercial priorities with customer needs Why Join? Opportunity to own a key customer-facing product High visibility role across Product, Technology and Ecommerce Work within a collaborative and growing digital team Influence product direction and customer experience Excellent opportunity to develop your product career If you're looking for a role where you can help shape digital experiences and make a genuine impact on both customers and the business, we'd love to hear from you. Apply today with your most up-to-date CV. BH36303
Jun 11, 2026
Full time
App Product Owner London (Hybrid) Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: Managing and prioritising the app product backlog Working with development teams to deliver new features, enhancements and fixes Translating business requirements into user stories and acceptance criteria Supporting roadmap planning and sprint delivery activities Collaborating with UX and design teams to improve customer journeys Coordinating app releases across iOS and Android platforms Using customer insight and analytics to identify opportunities for improvement Supporting A/B testing and experimentation initiatives Monitoring app performance and key customer engagement metrics Working closely with Ecommerce, Marketing and Trading teams to support business objectives What We're Looking For Experience as a Product Owner, Product Manager or similar role Experience working on mobile apps, digital products or ecommerce platforms Strong understanding of Agile delivery environments Experience managing product backlogs and writing user stories Data-driven approach to product decision making Strong stakeholder management and communication skills Understanding of customer journeys and digital user experiences Ability to balance commercial priorities with customer needs Why Join? Opportunity to own a key customer-facing product High visibility role across Product, Technology and Ecommerce Work within a collaborative and growing digital team Influence product direction and customer experience Excellent opportunity to develop your product career If you're looking for a role where you can help shape digital experiences and make a genuine impact on both customers and the business, we'd love to hear from you. Apply today with your most up-to-date CV. BH36303
Harnham - Data & Analytics Recruitment
Data Product Manager (Databricks)
Harnham - Data & Analytics Recruitment
Data Product Manager (Databricks) Liverpool Street, London (3 days per week) £60,000 - £80,000 + benefits I'm currently working with a client who are looking for a Data Product Manager to join their growing data function and help bridge the gap between technical teams and the wider commercial business. The Role Own the end-to-end lifecycle of data products Work closely with Data Engineering, Analytics, and business stakeholders Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms Databricks experience is essential Technically minded, with the ability to work closely with engineering teams Backgrounds in BI, Data Engineering, or Business Analysis are all relevant What Will Make You Stand Out Strong commercial mindset and ability to influence senior stakeholders Experience delivering measurable business outcomes Telecoms or consultancy background Experience driving adoption of data products across businesses My client is looking to move quickly on this opportunity. If interested, please email me directly or message me on LinkedIn.
Jun 11, 2026
Full time
Data Product Manager (Databricks) Liverpool Street, London (3 days per week) £60,000 - £80,000 + benefits I'm currently working with a client who are looking for a Data Product Manager to join their growing data function and help bridge the gap between technical teams and the wider commercial business. The Role Own the end-to-end lifecycle of data products Work closely with Data Engineering, Analytics, and business stakeholders Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms Databricks experience is essential Technically minded, with the ability to work closely with engineering teams Backgrounds in BI, Data Engineering, or Business Analysis are all relevant What Will Make You Stand Out Strong commercial mindset and ability to influence senior stakeholders Experience delivering measurable business outcomes Telecoms or consultancy background Experience driving adoption of data products across businesses My client is looking to move quickly on this opportunity. If interested, please email me directly or message me on LinkedIn.
Harnham - Data & Analytics Recruitment
Head of Analytics and Data Science
Harnham - Data & Analytics Recruitment
Head of Analytics and Data Science London , hybrid (2 to 3 days per week) The Company They are a well known, consumer focused organisation operating across multiple business units and partner networks. Despite strong brand recognition, the central team operates with a lean, agile, and entrepreneurial mindset similar to a scale up. Data is a key focus area, with significant investment in building a modern, insight driven organisation. Their work spans loyalty programmes, customer engagement, and commercial performance. The Role You will lead the combined Analytics and Data Science function, with responsibility for strategy, delivery, and stakeholder engagement across the business. Key responsibilities include: Bringing together separate Analytics and Data Science teams into a unified function Leading and developing a team of managers and specialists across analytics and data science Setting the roadmap for customer focused data initiatives, including loyalty and pricing optimisation Driving adoption of self service analytics and improving data accessibility across the organisation Leading the overhaul and optimisation of dashboards and reporting frameworks Partnering with senior stakeholders across multiple business units to influence decision making Your Skills and Experience Strong commercial experience leading both Analytics and Data Science functions Proven ability to define and execute data strategies in consumer focused organisations Experience delivering data transformation programmes, including self service analytics and reporting improvements Background in customer analytics, loyalty, or pricing related use cases Strong stakeholder management skills, with experience influencing senior leadership Solid technical grounding in data science and analytics, with the credibility to guide teams and review outputs What They Offer Bonus and competitive benefits package Hybrid working model with a central London office Opportunity to shape a key function within a growing data organisation High visibility role with influence across multiple business areas Clear scope to drive transformation and long term impact How to Apply If you are interested in leading a data function at the intersection of analytics, data science, and AI, apply now to find out more.
Jun 11, 2026
Full time
Head of Analytics and Data Science London , hybrid (2 to 3 days per week) The Company They are a well known, consumer focused organisation operating across multiple business units and partner networks. Despite strong brand recognition, the central team operates with a lean, agile, and entrepreneurial mindset similar to a scale up. Data is a key focus area, with significant investment in building a modern, insight driven organisation. Their work spans loyalty programmes, customer engagement, and commercial performance. The Role You will lead the combined Analytics and Data Science function, with responsibility for strategy, delivery, and stakeholder engagement across the business. Key responsibilities include: Bringing together separate Analytics and Data Science teams into a unified function Leading and developing a team of managers and specialists across analytics and data science Setting the roadmap for customer focused data initiatives, including loyalty and pricing optimisation Driving adoption of self service analytics and improving data accessibility across the organisation Leading the overhaul and optimisation of dashboards and reporting frameworks Partnering with senior stakeholders across multiple business units to influence decision making Your Skills and Experience Strong commercial experience leading both Analytics and Data Science functions Proven ability to define and execute data strategies in consumer focused organisations Experience delivering data transformation programmes, including self service analytics and reporting improvements Background in customer analytics, loyalty, or pricing related use cases Strong stakeholder management skills, with experience influencing senior leadership Solid technical grounding in data science and analytics, with the credibility to guide teams and review outputs What They Offer Bonus and competitive benefits package Hybrid working model with a central London office Opportunity to shape a key function within a growing data organisation High visibility role with influence across multiple business areas Clear scope to drive transformation and long term impact How to Apply If you are interested in leading a data function at the intersection of analytics, data science, and AI, apply now to find out more.
Vantage Consulting
Customer Success Manager
Vantage Consulting
Customer Success Manager Location: London Salary: 50,000 - 60,000 Job Type: Permanent Overview We are recruiting on behalf of a global leader in building performance management & optimisation across the built environment sector for a Customer Success Manager . This is a highly visible, customer-facing role responsible for owning customer relationships end-to-end and acting as the Account Lead across multiple stakeholders and internal teams. You will manage and grow a portfolio of strategic customer accounts for a Building Optimisation Platform - a technology-led solution helping customers improve building performance, sustainability outcomes, energy efficiency, and asset optimisation. Key Responsibilities Act as the primary point of contact for major commercial real estate, infrastructure, and corporate clients. Manage approximately 3 to 5 strategic accounts generating 1m- 1.5m in annual revenue. Lead quarterly business reviews and executive-level customer meetings. Drive contract renewals, retention, upselling, and cross-selling opportunities. Present building performance, sustainability, and operational insights to clients. Coordinate delivery, technical, and analytics teams to ensure customer success. Manage customer onboarding and adoption programmes. Represent the voice of the customer internally and support service improvements. Travel regularly across the UK and Europe to maintain strong client relationships. Ideal Candidate 3-7+ years' experience in Customer Success, Strategic/Key Account Management, or Client Services. Proven track record of managing and growing high-value customer relationships. Strong commercial acumen with experience driving renewals, retention, upselling, and cross-selling opportunities. Excellent stakeholder management, presentation, and communication skills. Ability to coordinate multiple internal teams while maintaining ownership of customer outcomes. Experience within commercial real estate, sustainability, energy management, PropTech, building technology, or related sectors. Strong data and reporting mindset, with the ability to communicate insights and value to customers. Technical credibility is advantageous but not essential where strong customer-facing commercial skills are demonstrated. Comfortable with regular UK and European travel. What's on Offer Competitive salary package. Opportunity to join a rapidly growing PropTech and sustainability business. Manage strategic customer relationships and directly influence account growth. Travel across the UK and Europe while building relationships with major customers. Be part of a business focused on sustainability, building performance, energy optimisation, and net-zero initiatives. Hybrid working environment with ambitious growth plans. Benefits 25 days annual leave plus Christmas closure. Private healthcare. Cycle to Work Scheme. NEST Pension Scheme. Why Apply? This is an excellent opportunity to join a fast-growing PropTech and sustainability business, managing strategic customer relationships and contributing directly to the growth of an innovative Building Optimisation Platform. The role offers strong career development opportunities within a dynamic, customer-focused environment.
Jun 11, 2026
Full time
Customer Success Manager Location: London Salary: 50,000 - 60,000 Job Type: Permanent Overview We are recruiting on behalf of a global leader in building performance management & optimisation across the built environment sector for a Customer Success Manager . This is a highly visible, customer-facing role responsible for owning customer relationships end-to-end and acting as the Account Lead across multiple stakeholders and internal teams. You will manage and grow a portfolio of strategic customer accounts for a Building Optimisation Platform - a technology-led solution helping customers improve building performance, sustainability outcomes, energy efficiency, and asset optimisation. Key Responsibilities Act as the primary point of contact for major commercial real estate, infrastructure, and corporate clients. Manage approximately 3 to 5 strategic accounts generating 1m- 1.5m in annual revenue. Lead quarterly business reviews and executive-level customer meetings. Drive contract renewals, retention, upselling, and cross-selling opportunities. Present building performance, sustainability, and operational insights to clients. Coordinate delivery, technical, and analytics teams to ensure customer success. Manage customer onboarding and adoption programmes. Represent the voice of the customer internally and support service improvements. Travel regularly across the UK and Europe to maintain strong client relationships. Ideal Candidate 3-7+ years' experience in Customer Success, Strategic/Key Account Management, or Client Services. Proven track record of managing and growing high-value customer relationships. Strong commercial acumen with experience driving renewals, retention, upselling, and cross-selling opportunities. Excellent stakeholder management, presentation, and communication skills. Ability to coordinate multiple internal teams while maintaining ownership of customer outcomes. Experience within commercial real estate, sustainability, energy management, PropTech, building technology, or related sectors. Strong data and reporting mindset, with the ability to communicate insights and value to customers. Technical credibility is advantageous but not essential where strong customer-facing commercial skills are demonstrated. Comfortable with regular UK and European travel. What's on Offer Competitive salary package. Opportunity to join a rapidly growing PropTech and sustainability business. Manage strategic customer relationships and directly influence account growth. Travel across the UK and Europe while building relationships with major customers. Be part of a business focused on sustainability, building performance, energy optimisation, and net-zero initiatives. Hybrid working environment with ambitious growth plans. Benefits 25 days annual leave plus Christmas closure. Private healthcare. Cycle to Work Scheme. NEST Pension Scheme. Why Apply? This is an excellent opportunity to join a fast-growing PropTech and sustainability business, managing strategic customer relationships and contributing directly to the growth of an innovative Building Optimisation Platform. The role offers strong career development opportunities within a dynamic, customer-focused environment.
MARKET TALENT
Senior Credit Risk Analyst (2LOD) - Real Estate / Property
MARKET TALENT
Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.
Jun 11, 2026
Full time
Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.
MARKET TALENT
Credit Risk Manager (2LOD) - Property Lender
MARKET TALENT Nottingham, Nottinghamshire
Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.
Jun 11, 2026
Full time
Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.
Harnham - Data & Analytics Recruitment
Customer Analytics Manager
Harnham - Data & Analytics Recruitment
Customer Analytics Manager £45,000-£55,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You'll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs Your Skills & Experience Strong SQL skills Hands-on experience with data visualisation and BI tools, ideally Power BI Experience developing customer segmentation and supporting CRM personalisation strategies Confident communicator, able to translate data into clear insights for non-technical stakeholders The Benefits £45,000-£55,000 How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
Jun 11, 2026
Full time
Customer Analytics Manager £45,000-£55,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You'll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs Your Skills & Experience Strong SQL skills Hands-on experience with data visualisation and BI tools, ideally Power BI Experience developing customer segmentation and supporting CRM personalisation strategies Confident communicator, able to translate data into clear insights for non-technical stakeholders The Benefits £45,000-£55,000 How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
MARKET TALENT
Senior Credit Risk Analyst (2LOD) - Real Estate / Property
MARKET TALENT Northampton, Northamptonshire
Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.
Jun 11, 2026
Full time
Confidential Opportunity - Senior Credit Risk Analyst / Portfolio Risk Manager Birmingham Specialist Property & Structured Lending Environment Our client is a growing UK financial services organisation operating within the specialist property-backed lending sector. With a current lending portfolio of approximately £250m and further capital expansion planned, the business continues to strengthen its risk infrastructure as part of its next phase of growth. The organisation operates within a highly regulated environment and has established a strong reputation for disciplined underwriting, prudent governance and customer-focused lending solutions across Home Purchase Plans, Buy-to-Let (BTL), Bridging / Development broader specialist finance products. As part of the continued evolution of the Risk function, the business is now seeking to appoint a commercially minded and technically capable Credit Risk professional with strong analytical capability, IFRS9 knowledge and experience across portfolio risk, modelling and risk framework development. This position represents an excellent opportunity for an individual looking to play a genuinely influential role within a growing lending platform, working closely with senior leadership and governance committees while helping shape the future direction of portfolio risk oversight. Role Overview The successful individual will play a key role in the ongoing development, monitoring and enhancement of the organisation's credit risk framework, with particular focus across portfolio analytics, IFRS9 methodology, stress testing, impairment analysis and proactive risk identification. The role will suit an individual capable not only of producing high-quality analysis and reporting, but also interpreting portfolio trends, identifying emerging risks and helping drive meaningful risk-based decision making across the wider business. The position sits closely alongside the broader Second Line Risk function and will involve regular exposure to senior stakeholders, governance committees and strategic risk discussions. Key Responsibilities Monitor and assess the performance of the firm's HPP, BTL, Bridging and specialist lending portfolios, identifying emerging trends, concentration risks and early warning indicators. Support the development, enhancement and ongoing calibration of IFRS9 / Expected Credit Loss (ECL) methodologies and portfolio impairment frameworks. Contribute toward the design, implementation and refinement of credit risk models, stress testing frameworks and scenario analysis tools. Produce portfolio analytics, MI and risk reporting for Executive Committees, Credit Committees and Board-level governance forums. Assist in the ongoing development of credit risk policies, risk appetite frameworks and portfolio governance standards. Analyse arrears performance, delinquency trends, forbearance activity and portfolio migration behaviour to support proactive risk management decisions. Work closely with Underwriting, Finance, Compliance and Operations teams to ensure robust risk oversight across the lending lifecycle. Support risk-based decision making through meaningful interpretation of portfolio data and forward-looking risk indicators. Assist in the maintenance and development of enterprise risk registers, governance reporting and broader 2LoD oversight processes. Act as Secretariat support to Credit Committee and associated governance forums where required. Contribute toward regulatory and internal audit responses relating to portfolio risk, impairment modelling and governance controls. Support ongoing enhancement of risk frameworks as the business expands into additional lending and commercial finance sectors. Skills & Experience Required Experience within Credit Risk, Portfolio Risk, Risk Analytics or IFRS9-focused roles gained within banking, specialist lending, mortgages, real estate finance, challenger banking or wider financial services environments. Strong understanding of IFRS9 standards, Expected Credit Loss (ECL) methodologies and impairment modelling principles. Experience supporting or developing credit risk models, stress testing frameworks or scenario analysis processes. Strong analytical capability with the ability to interpret complex portfolio data and convert findings into meaningful commercial insight. Understanding of UK regulated lending environments including FCA expectations, governance standards and prudent risk management principles. Experience preparing senior-level risk reporting, committee packs and portfolio analysis documentation. Advanced Excel skills and exposure to portfolio analytics, data modelling or risk reporting tools. Strong communication skills with the confidence to engage with senior stakeholders across Risk, Finance and Lending functions. Highly organised with strong attention to detail and the ability to operate within a growing and evolving lending environment. Highly Desirable Exposure to property finance, bridging finance, specialist mortgages or buy-to-let lending. Experience operating within a Second Line of Defence (2LoD) framework. Exposure to SAS, SQL, Power BI, Python or other analytical / modelling tools. Experience contributing toward risk appetite frameworks, portfolio strategy or impairment governance. This is an excellent opportunity to join a well-capitalised lending platform at an important stage of its evolution. Please note this role is Birmingham based and so we are sharing this role across locations where it is commutable within 1.5 hours of the Head Office. Solihull has a rail startion and the firm has large car park. The expectations of employees are only once or twice per week in the office maximum. We currently have employees in the office commuting into us from most areas including London, Northampton, Nottingham, Gloucester, Coventry, Birmingham, Stoke, Leicester, Derby.
RecruitmentRevolution.com
B2B Marketing Lead - IT, Tech, Ai Consulting. London / Hybrid
RecruitmentRevolution.com
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Jun 11, 2026
Full time
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Data Idols
Data Science Manager
Data Idols
Data Science Manager Salary: 100K - 120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy, driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role sitting at the intersection of data science, customer insight, personalisation, and business strategy. The Opportunity As the Data Science Manager, you'll lead both the technical direction and development of the team, helping shape the roadmap for how machine learning and advanced analytics are used to better understand customers and deliver personalised experiences at scale. You will be responsible for translating complex customer and behavioural data into clear, actionable recommendations. You'll establish best practices across experimentation, customer modelling, MLOps, and data science delivery, while supporting the continued growth of the organisation's customer analytics and AI capabilities. Skills and Experience Previous experience leading or managing Data Science teams in a commercial environment Strong background in machine learning, customer analytics, personalisation, or statistical modelling Experience developing customer-focused models Strong stakeholder management skills Experience delivering data science products and models into production environments If you are looking for a new challenge and want to work in a customer-centric, data-driven environment where your insights directly shape personalisation strategies, customer experiences, and commercial performance, please submit your CV for initial screening and further details. Data Science Manager
Jun 11, 2026
Contractor
Data Science Manager Salary: 100K - 120K + bonus Location: London (Hybrid) At Data Idols, we are working with a UK retail brand that is investing heavily in customer data, personalisation, and AI to transform how it engages with millions of customers. Data and machine learning are at the heart of their strategy, driving more relevant customer experiences, personalised marketing, and customer-centric decision-making across the business. They are looking for a Data Science Manager to lead a high-performing team of Data Scientists focused on delivering measurable customer and commercial impact. This is a highly visible leadership role sitting at the intersection of data science, customer insight, personalisation, and business strategy. The Opportunity As the Data Science Manager, you'll lead both the technical direction and development of the team, helping shape the roadmap for how machine learning and advanced analytics are used to better understand customers and deliver personalised experiences at scale. You will be responsible for translating complex customer and behavioural data into clear, actionable recommendations. You'll establish best practices across experimentation, customer modelling, MLOps, and data science delivery, while supporting the continued growth of the organisation's customer analytics and AI capabilities. Skills and Experience Previous experience leading or managing Data Science teams in a commercial environment Strong background in machine learning, customer analytics, personalisation, or statistical modelling Experience developing customer-focused models Strong stakeholder management skills Experience delivering data science products and models into production environments If you are looking for a new challenge and want to work in a customer-centric, data-driven environment where your insights directly shape personalisation strategies, customer experiences, and commercial performance, please submit your CV for initial screening and further details. Data Science Manager

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