Business Support & Facilities Co ordinator Location: Chipping Warden, Banbury (Hybrid working available) Job Type: Full time, Permanent (37 hours per week) We are seeking an organised and proactive Business Support & Facilities Co ordinator to join a well established organisation based near Banbury. This role would suit someone with strong communication skills, a positive can do attitude, and the ability to work independently with confidence. Hybrid working is a possibility after initial training period, with a blend of remote work and required office days to support on site needs. No previous experience is required making this an excellent opportunity for someone looking to develop their career in business support and facilities coordination. Candidates with a background in office admin / support will be at an advantage Key Responsibilities Building maintenance coordination - liaising with contractors and ensuring smooth day to day operations Compliance administration - maintaining logs and ensuring certificates are completed on time Ordering office supplies and managing stock levels Maintaining accident logs and filing documentation appropriately Coordinating Health & Safety risk assessments and managing all related documentation Working with external Health & Safety partners to ensure all required records are up to date Scheduling internal meetings and distributing minutes Preparing and distributing daily business KPIs Creating and formatting PowerPoint presentations for leadership teams Skills & Knowledge Highly organised, methodical, and strong attention to detail Excellent written and verbal communication skills Ability to multitask, prioritise workload, and work independently Proficient in Microsoft Word, Excel and PowerPoint Discretion and professionalism when handling confidential information Proactive problem solver with a collaborative mindset Own transport essential due to the rural office location No previous experience required This is a full time / permanent role with some flexibility to terms of hybrid working. The salary of this role will largely depend on experience but likely to be between 25 - 28k. APPLY NOW
Aug 06, 2026
Full time
Business Support & Facilities Co ordinator Location: Chipping Warden, Banbury (Hybrid working available) Job Type: Full time, Permanent (37 hours per week) We are seeking an organised and proactive Business Support & Facilities Co ordinator to join a well established organisation based near Banbury. This role would suit someone with strong communication skills, a positive can do attitude, and the ability to work independently with confidence. Hybrid working is a possibility after initial training period, with a blend of remote work and required office days to support on site needs. No previous experience is required making this an excellent opportunity for someone looking to develop their career in business support and facilities coordination. Candidates with a background in office admin / support will be at an advantage Key Responsibilities Building maintenance coordination - liaising with contractors and ensuring smooth day to day operations Compliance administration - maintaining logs and ensuring certificates are completed on time Ordering office supplies and managing stock levels Maintaining accident logs and filing documentation appropriately Coordinating Health & Safety risk assessments and managing all related documentation Working with external Health & Safety partners to ensure all required records are up to date Scheduling internal meetings and distributing minutes Preparing and distributing daily business KPIs Creating and formatting PowerPoint presentations for leadership teams Skills & Knowledge Highly organised, methodical, and strong attention to detail Excellent written and verbal communication skills Ability to multitask, prioritise workload, and work independently Proficient in Microsoft Word, Excel and PowerPoint Discretion and professionalism when handling confidential information Proactive problem solver with a collaborative mindset Own transport essential due to the rural office location No previous experience required This is a full time / permanent role with some flexibility to terms of hybrid working. The salary of this role will largely depend on experience but likely to be between 25 - 28k. APPLY NOW
Scheduling Coordinator Location: Bexley Salary: 30,000- 35,000 per annum + quarterly bonuses Job Type: Full-Time, Permanent The Company Our client is a market-leading manufacturer and supplier of specialist door systems across the UK and internationally. Following sustained growth, the business has recently surpassed 70 million in annual turnover and continues to expand its product offering and market presence. Operating from a modern manufacturing and head office facility on the Greater London/Kent border, they have built a strong reputation for quality, innovation, and technical expertise. With continued investment in people, products, and infrastructure, this is an excellent opportunity to join a successful and growing organization offering genuine long-term career development opportunities. The Role They are looking for a highly organised and proactive Scheduling Coordinator to join their growing Delivery team. In this role, you will be responsible for planning, scheduling and coordinating Field Service Engineers carrying out maintenance, repairs and commissioning work. You'll ensure customer requests are managed efficiently, resources are utilised effectively, and engineers have the information they need to deliver an excellent service. This is a fast-paced position that requires excellent organisational skills, strong communication and the ability to prioritise changing workloads. Key Responsibilities Schedule and coordinate Field Service Engineers for maintenance, repair and commissioning work. Plan engineer workloads based on skills, location, availability and customer priorities. Monitor engineer schedules in real time and respond quickly to changes, delays and urgent customer requests. Liaise with customers to arrange appointments and provide updates on service visits. Work closely with Field Service Engineers and internal departments to ensure smooth delivery of works. Resolve scheduling conflicts and operational issues efficiently. Maintain accurate scheduling records and service information. Produce reports and analyse scheduling performance to identify opportunities for continuous improvement. Deliver a high standard of customer service at all times. Skills & Experience Essential Minimum of 1 year experience in a scheduling coordinator role Excellent organisational and time management skills. Strong communication and interpersonal skills. Ability to manage multiple priorities in a busy environment. Excellent problem-solving skills with a proactive approach. Strong attention to detail. Confident using Microsoft Office, including Outlook and Excel. Desirable Experience using scheduling or dispatch software (such as Salesforce or similar CRM systems). Experience working within engineering, manufacturing, facilities management or field service environments. Ideally have experience scheduling works for organisations that support vulnerable people or provide products and services designed to enhance their safety and wellbeing. Benefits Quarterly Global Performance Bonus (typically 10-15% of annual salary, with a minimum 10% guaranteed, paid quarterly) 1 day WFH per wek 20 days annual leave plus bank holidays (three days to be taken over the Christmas period) Canteen with free food and drinks - you will never have to pay for lunch again! Company pension scheme with the option to increase your contribution up to 10%, with matched employer contributions. Electric Vehicle Salary Sacrifice Scheme. Octopus Energy employee discounts and perks. Modern office and manufacturing facilities. Opportunity to join a growing and successful business with excellent long-term career prospects.
Aug 05, 2026
Full time
Scheduling Coordinator Location: Bexley Salary: 30,000- 35,000 per annum + quarterly bonuses Job Type: Full-Time, Permanent The Company Our client is a market-leading manufacturer and supplier of specialist door systems across the UK and internationally. Following sustained growth, the business has recently surpassed 70 million in annual turnover and continues to expand its product offering and market presence. Operating from a modern manufacturing and head office facility on the Greater London/Kent border, they have built a strong reputation for quality, innovation, and technical expertise. With continued investment in people, products, and infrastructure, this is an excellent opportunity to join a successful and growing organization offering genuine long-term career development opportunities. The Role They are looking for a highly organised and proactive Scheduling Coordinator to join their growing Delivery team. In this role, you will be responsible for planning, scheduling and coordinating Field Service Engineers carrying out maintenance, repairs and commissioning work. You'll ensure customer requests are managed efficiently, resources are utilised effectively, and engineers have the information they need to deliver an excellent service. This is a fast-paced position that requires excellent organisational skills, strong communication and the ability to prioritise changing workloads. Key Responsibilities Schedule and coordinate Field Service Engineers for maintenance, repair and commissioning work. Plan engineer workloads based on skills, location, availability and customer priorities. Monitor engineer schedules in real time and respond quickly to changes, delays and urgent customer requests. Liaise with customers to arrange appointments and provide updates on service visits. Work closely with Field Service Engineers and internal departments to ensure smooth delivery of works. Resolve scheduling conflicts and operational issues efficiently. Maintain accurate scheduling records and service information. Produce reports and analyse scheduling performance to identify opportunities for continuous improvement. Deliver a high standard of customer service at all times. Skills & Experience Essential Minimum of 1 year experience in a scheduling coordinator role Excellent organisational and time management skills. Strong communication and interpersonal skills. Ability to manage multiple priorities in a busy environment. Excellent problem-solving skills with a proactive approach. Strong attention to detail. Confident using Microsoft Office, including Outlook and Excel. Desirable Experience using scheduling or dispatch software (such as Salesforce or similar CRM systems). Experience working within engineering, manufacturing, facilities management or field service environments. Ideally have experience scheduling works for organisations that support vulnerable people or provide products and services designed to enhance their safety and wellbeing. Benefits Quarterly Global Performance Bonus (typically 10-15% of annual salary, with a minimum 10% guaranteed, paid quarterly) 1 day WFH per wek 20 days annual leave plus bank holidays (three days to be taken over the Christmas period) Canteen with free food and drinks - you will never have to pay for lunch again! Company pension scheme with the option to increase your contribution up to 10%, with matched employer contributions. Electric Vehicle Salary Sacrifice Scheme. Octopus Energy employee discounts and perks. Modern office and manufacturing facilities. Opportunity to join a growing and successful business with excellent long-term career prospects.
Helpdesk Supervisor Contract: Up to 11th October Location: Midland Metropolitan University Hospital, B66 2QT Role Overview Working across the Sandwell and West Birmingham NHS Trust estate, including Midland Metropolitan University Hospital (MMUH), Sandwell Health Campus, City Health Campus and community healthcare facilities, you will support the Helpdesk Coordinator in delivering an efficient Hard FM maintenance support service. Key Responsibilities Helpdesk & Team Management: Supervise Helpdesk Operators, monitor performance, support training and development, manage staff rotas, assist with absence, disciplinary and grievance procedures, and provide Helpdesk cover during periods of absence. Maintenance Coordination: Allocate reactive maintenance work to Engineers, manage jeopardy situations, monitor work completion against contractual response times, coordinate subcontractor attendance, chase outstanding information and documentation, and oversee reactive works exceeding maintenance cost thresholds. CAFM & Administration: Maintain accurate information within the Maximo CAFM system, ensure job notes and response targets are achieved, update Operation & Maintenance Manuals, add new assets and Planned Preventative Maintenance schedules, maintain compliant maintenance records, and review Local Operating Procedures to ensure documentation remains current. Reporting & Performance: Produce monthly service, utilisation, deduction and failure reports, manage KPI reporting, analyse service performance, carry out audits, lead outstanding works meetings, monitor contractual performance, and identify opportunities to improve service delivery while reducing payment deductions. Financial & Operational Support: Record Trust Works, ensure additional works are accurately recharged, support damage claim administration, assist with commercial reporting, participate in on-call and emergency recall rotas, attend client and contract meetings, lead internal performance meetings, implement auditing processes, and undertake any other reasonable duties appropriate to the role. Essential Experience Previous experience within a maintenance environment is essential together with a good knowledge of building fabric maintenance, including fire doors, passive fire protection, drainage systems, cladding, roofing systems and general joinery repairs. Applicants should also have a minimum of three years' post-apprenticeship experience within a maintenance environment. Desirable Experience Experience within a healthcare maintenance environment, knowledge of mechanical and electrical building services, and previous experience as a Competent Person or Authorised Person, including confined spaces or working at height, would be advantageous. Qualifications A recognised apprenticeship in a relevant engineering discipline to City & Guilds level or equivalent, together with GCSE/O Level (or equivalent) in Mathematics and English, is essential. Competent Person or Authorised Person qualifications, Confined Spaces certification and Working at Height certification are desirable. Skills & Attributes You will have excellent communication and customer service skills, strong leadership and people management abilities, excellent organisational and planning skills, attention to detail, proactive problem-solving skills, the ability to work independently and under pressure, a commitment to continuous improvement, and a collaborative approach. Flexibility to work varying shift patterns, including nights where required, willingness to travel between Trust sites, and a full UK driving licence are also essential. Additional Information This position forms part of the onsite Management Team and may require working across multiple Trust locations. Participation in an on-call and emergency recall rota is required. The duties outlined above represent the primary responsibilities of the role and may be amended to meet the changing needs of the service. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 05, 2026
Contractor
Helpdesk Supervisor Contract: Up to 11th October Location: Midland Metropolitan University Hospital, B66 2QT Role Overview Working across the Sandwell and West Birmingham NHS Trust estate, including Midland Metropolitan University Hospital (MMUH), Sandwell Health Campus, City Health Campus and community healthcare facilities, you will support the Helpdesk Coordinator in delivering an efficient Hard FM maintenance support service. Key Responsibilities Helpdesk & Team Management: Supervise Helpdesk Operators, monitor performance, support training and development, manage staff rotas, assist with absence, disciplinary and grievance procedures, and provide Helpdesk cover during periods of absence. Maintenance Coordination: Allocate reactive maintenance work to Engineers, manage jeopardy situations, monitor work completion against contractual response times, coordinate subcontractor attendance, chase outstanding information and documentation, and oversee reactive works exceeding maintenance cost thresholds. CAFM & Administration: Maintain accurate information within the Maximo CAFM system, ensure job notes and response targets are achieved, update Operation & Maintenance Manuals, add new assets and Planned Preventative Maintenance schedules, maintain compliant maintenance records, and review Local Operating Procedures to ensure documentation remains current. Reporting & Performance: Produce monthly service, utilisation, deduction and failure reports, manage KPI reporting, analyse service performance, carry out audits, lead outstanding works meetings, monitor contractual performance, and identify opportunities to improve service delivery while reducing payment deductions. Financial & Operational Support: Record Trust Works, ensure additional works are accurately recharged, support damage claim administration, assist with commercial reporting, participate in on-call and emergency recall rotas, attend client and contract meetings, lead internal performance meetings, implement auditing processes, and undertake any other reasonable duties appropriate to the role. Essential Experience Previous experience within a maintenance environment is essential together with a good knowledge of building fabric maintenance, including fire doors, passive fire protection, drainage systems, cladding, roofing systems and general joinery repairs. Applicants should also have a minimum of three years' post-apprenticeship experience within a maintenance environment. Desirable Experience Experience within a healthcare maintenance environment, knowledge of mechanical and electrical building services, and previous experience as a Competent Person or Authorised Person, including confined spaces or working at height, would be advantageous. Qualifications A recognised apprenticeship in a relevant engineering discipline to City & Guilds level or equivalent, together with GCSE/O Level (or equivalent) in Mathematics and English, is essential. Competent Person or Authorised Person qualifications, Confined Spaces certification and Working at Height certification are desirable. Skills & Attributes You will have excellent communication and customer service skills, strong leadership and people management abilities, excellent organisational and planning skills, attention to detail, proactive problem-solving skills, the ability to work independently and under pressure, a commitment to continuous improvement, and a collaborative approach. Flexibility to work varying shift patterns, including nights where required, willingness to travel between Trust sites, and a full UK driving licence are also essential. Additional Information This position forms part of the onsite Management Team and may require working across multiple Trust locations. Participation in an on-call and emergency recall rota is required. The duties outlined above represent the primary responsibilities of the role and may be amended to meet the changing needs of the service. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Aug 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Wallace Hind Selection LTD
Desborough, Northamptonshire
Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection
Aug 05, 2026
Full time
Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection
Wallace Hind Selection LTD
Corby, Northamptonshire
Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection
Aug 05, 2026
Full time
Are you an experienced Office Manager who enjoys being at the heart of a business? This is a varied, hands-on role, office based in Corby, where you'll oversee office operations, support HR, Health & Safety and quality systems, whilst managing a small internal team and helping the business run efficiently every day. BASIC SALARY: £35,000 BENEFITS: Quarterly bonus scheme (OTE circa £38,000) 25 days annual leave Pension LOCATION: This is an office based role, based in Corby. COMMUTABLE LOCATIONS: Kettering, Market Harborough, Wellingborough, Uppingham, Stamford, Oakham, Northampton, Peterborough. JOB DESCRIPTION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you'll become the central point of coordination across the business, ensuring everything runs smoothly behind the scenes whilst supporting the wider team. This is far more than a traditional administration role; you'll oversee office operations, manage a small internal team, support HR activities, coordinate Health & Safety, manage facilities and lead our ISO 9001 Quality Management System. You'll work closely with the Managing Director and department managers, playing a key role in maintaining compliance, improving business processes and creating an organised, efficient workplace. KEY RESPONSIBILITIES: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 As our Office Manager, you will: Lead and support the Internal Sales team and Import/Export Administrator through regular one-to-ones and team meetings. Support senior management with administration, reporting and business projects. Assist with recruitment, onboarding, inductions and employee administration. Maintain confidential HR records and support payroll preparation. Coordinate employee training, performance reviews and wellbeing initiatives. Ensure HR policies remain compliant with current legislation. Take responsibility for Health & Safety across both company sites, including audits, risk assessments and statutory compliance. Manage office facilities, maintenance, security and contractor relationships. Lead and maintain the company's ISO 9001 Quality Management System, coordinating internal and external audits whilst driving continuous improvement across the business. PERSON SPECIFICATION: Office Manager, Administration Manager, Business Support Manager- facilities management, ISO 9001 Ideally, you're an organised and proactive Office Manager who enjoys taking ownership and keeping a business running efficiently. You're equally comfortable supporting people, improving processes and ensuring compliance, whilst confidently juggling a wide variety of responsibilities. You'll ideally have: Previous people management or team leadership experience. Experience supporting HR administration throughout the employee lifecycle. Knowledge of Health & Safety within an office or industrial environment. Experience managing facilities, contractors and external suppliers. An understanding of ISO 9001 or other quality management systems. Strong communication skills and confidence working across all levels of a business. Good Microsoft 365 skills, including Outlook, Word, Excel and Teams. It would be advantageous if you also have an IOSH, NEBOSH, CIPD or ISO Internal Auditor qualification, although these aren't essential. THE COMPANY: We're a well-established and growing business with a reputation for quality and excellent customer service. Our success is built on strong relationships, efficient processes and a supportive working environment where everyone contributes to the continued growth of the business. It is highly likely you will have worked in any of the following roles: Office Manager, Office & Operations Manager, Administration Manager, Business Support Manager, Operations Coordinator, Office & HR Manager or Practice Manager. You'll probably also have experience of HR administration, Health & Safety, facilities management and ISO 9001 quality systems. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: SM18609, Wallace Hind Selection
Senior Construction Coordinator 40,000 - 45,000 per annum Brentwood & London Monday-Friday, 9am-5pm (37.5 hours) My client is seeking a highly organised and proactive Senior Construction Coordinator to support the delivery of construction-based projects across multiple sites. The successful candidate will play a key role in coordinating project administration, document control, compliance tracking, subcontractor on boarding, and communication between site teams and head office. This role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast paced project environment. You will be required to work from both the site office in London and their head office near Brentwood, Essex. Duties: Manage and coordinate project administration duties across live projects. Support project managers and supervisors with day-to-day operational requirements. Act as a key point of contact between site teams and head office. Attend head office meetings and provide administrative support as required. Upload and maintain project documentation on company systems and client portals. Maintain accurate records of for audit requirements: RAMS Test certificates Training records Technical submissions Inspection and test plans Contracts and purchase orders Programmes of work Benchmark schedules Isolation requests Fire alarm isolation forms Weekend working permits Ensure all project documents are correctly stored within the company server structure. Collect and maintain RAMS sign off sheets for all project tasks. Monitor operative training and certifications including PASMA, IPAF, SMSTS and other competency requirements. Coordinate training bookings and maintain the company training matrix. Assist with health & safety administration and compliance tracking. Support disciplinary processes and issue relevant documentation where required. Assist with subcontractor onboarding and PQQ processes. Maintain approved subcontractor records including insurance and compliance documentation. Coordinate deliveries with clients and logistics providers. Track security clearances, DBS checks, inductions, asbestos awareness, and contractor competencies. Arrange inductions and upload competency documentation where required. Collect and review operative timesheets weekly. Identify and resolve timesheet discrepancies including missing information, incorrect dates, job numbers, and attendance issues. Chase operatives and managers to ensure timesheets are submitted and approved on time. Compile and submit approved timesheets to payroll. Ensure weekly return packs are completed, submitted to head office, and uploaded to project portals where required. The ideal candidate: Previous experience in a document control/site administration / construction support role Experience within construction, M&E, engineering, or facilities management sectors. Knowledge of health & safety documentation and compliance processes. Experience with document control systems and client portals. Strong organisational and time management skills. Excellent attention to detail. Confident communicator with the ability to liaise with operatives, management, clients, and subcontractors. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Ability to prioritise workload and manage multiple tasks simultaneously. Experience handling confidential information professionally. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 05, 2026
Full time
Senior Construction Coordinator 40,000 - 45,000 per annum Brentwood & London Monday-Friday, 9am-5pm (37.5 hours) My client is seeking a highly organised and proactive Senior Construction Coordinator to support the delivery of construction-based projects across multiple sites. The successful candidate will play a key role in coordinating project administration, document control, compliance tracking, subcontractor on boarding, and communication between site teams and head office. This role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast paced project environment. You will be required to work from both the site office in London and their head office near Brentwood, Essex. Duties: Manage and coordinate project administration duties across live projects. Support project managers and supervisors with day-to-day operational requirements. Act as a key point of contact between site teams and head office. Attend head office meetings and provide administrative support as required. Upload and maintain project documentation on company systems and client portals. Maintain accurate records of for audit requirements: RAMS Test certificates Training records Technical submissions Inspection and test plans Contracts and purchase orders Programmes of work Benchmark schedules Isolation requests Fire alarm isolation forms Weekend working permits Ensure all project documents are correctly stored within the company server structure. Collect and maintain RAMS sign off sheets for all project tasks. Monitor operative training and certifications including PASMA, IPAF, SMSTS and other competency requirements. Coordinate training bookings and maintain the company training matrix. Assist with health & safety administration and compliance tracking. Support disciplinary processes and issue relevant documentation where required. Assist with subcontractor onboarding and PQQ processes. Maintain approved subcontractor records including insurance and compliance documentation. Coordinate deliveries with clients and logistics providers. Track security clearances, DBS checks, inductions, asbestos awareness, and contractor competencies. Arrange inductions and upload competency documentation where required. Collect and review operative timesheets weekly. Identify and resolve timesheet discrepancies including missing information, incorrect dates, job numbers, and attendance issues. Chase operatives and managers to ensure timesheets are submitted and approved on time. Compile and submit approved timesheets to payroll. Ensure weekly return packs are completed, submitted to head office, and uploaded to project portals where required. The ideal candidate: Previous experience in a document control/site administration / construction support role Experience within construction, M&E, engineering, or facilities management sectors. Knowledge of health & safety documentation and compliance processes. Experience with document control systems and client portals. Strong organisational and time management skills. Excellent attention to detail. Confident communicator with the ability to liaise with operatives, management, clients, and subcontractors. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Ability to prioritise workload and manage multiple tasks simultaneously. Experience handling confidential information professionally. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Manager London Permanent Hybrid Working (4 Days Office / 1 Day Home) Hours: 8:00am start with flexibility around finish times Reed is partnering with a dynamic and growing construction company in Central London to recruit an enthusiastic and highly organised Office Manager. This is an excellent opportunity for an ambitious individual who enjoys being the go-to person within an office environment and takes pride in creating a professional, efficient, and engaging workplace. The successful candidate will work closely with senior stakeholders while overseeing the smooth day-to-day operation of the office and supporting a range of business functions. The role offers significant variety and would suit someone looking to broaden their experience across administration, operations, facilities, business support, and employee engagement within a collaborative and fast-paced environment. Key Responsibilities Take ownership of the daily operations of a busy London office of 40 in the office. Ensure the workplace remains professional, well-maintained, and fully equipped. Build strong relationships with suppliers, service providers, and external partners. Welcome visitors and represent the business as the first point of contact. Coordinate facilities-related matters and oversee office maintenance requirements. Organise internal meetings, company events, and team activities. Assist with onboarding activities and support wider people-related initiatives. Contribute to internal projects and operational improvements. Provide support with the preparation of business proposals, presentations, and company documentation. Requirements Previous experience within an Office Manager, Office Coordinator, Team Administrator or similar role. Experience in a construction or related industry - on site, head office, in a design, consultancy, architectural business Excellent communication and interpersonal skills. A proactive, solutions-driven approach and willingness to take ownership. Strong attention to detail and a high level of professionalism. Exposure to facilities coordination, workplace management, or office operations. Experience supporting business development, tender submissions, or project administration. Knowledge of document management systems. Previous involvement in company events, employee engagement initiatives, or marketing support activities. What's on Offer? 40-45,000 basic salary Permanent position with a successful and expanding organisation. Hybrid working model (4 days office-based, 1 day remote). Flexible finish times. Opportunity to develop your skills and progress your career as the company continues to grow. If you're a proactive and organised professional looking for a role where you can make a genuine impact while developing your career, we'd love to hear from you.
Aug 05, 2026
Full time
Office Manager London Permanent Hybrid Working (4 Days Office / 1 Day Home) Hours: 8:00am start with flexibility around finish times Reed is partnering with a dynamic and growing construction company in Central London to recruit an enthusiastic and highly organised Office Manager. This is an excellent opportunity for an ambitious individual who enjoys being the go-to person within an office environment and takes pride in creating a professional, efficient, and engaging workplace. The successful candidate will work closely with senior stakeholders while overseeing the smooth day-to-day operation of the office and supporting a range of business functions. The role offers significant variety and would suit someone looking to broaden their experience across administration, operations, facilities, business support, and employee engagement within a collaborative and fast-paced environment. Key Responsibilities Take ownership of the daily operations of a busy London office of 40 in the office. Ensure the workplace remains professional, well-maintained, and fully equipped. Build strong relationships with suppliers, service providers, and external partners. Welcome visitors and represent the business as the first point of contact. Coordinate facilities-related matters and oversee office maintenance requirements. Organise internal meetings, company events, and team activities. Assist with onboarding activities and support wider people-related initiatives. Contribute to internal projects and operational improvements. Provide support with the preparation of business proposals, presentations, and company documentation. Requirements Previous experience within an Office Manager, Office Coordinator, Team Administrator or similar role. Experience in a construction or related industry - on site, head office, in a design, consultancy, architectural business Excellent communication and interpersonal skills. A proactive, solutions-driven approach and willingness to take ownership. Strong attention to detail and a high level of professionalism. Exposure to facilities coordination, workplace management, or office operations. Experience supporting business development, tender submissions, or project administration. Knowledge of document management systems. Previous involvement in company events, employee engagement initiatives, or marketing support activities. What's on Offer? 40-45,000 basic salary Permanent position with a successful and expanding organisation. Hybrid working model (4 days office-based, 1 day remote). Flexible finish times. Opportunity to develop your skills and progress your career as the company continues to grow. If you're a proactive and organised professional looking for a role where you can make a genuine impact while developing your career, we'd love to hear from you.
Job Title: Helpdesk Operative CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Aug 05, 2026
Full time
Job Title: Helpdesk Operative CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Project Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Project Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Project Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Project Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement- not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 05, 2026
Full time
We're working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high-end residential and commercial clients across the UK. Now employee-owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments. The business is now seeking a Project Coordinator to join their Customer Services team. This office-based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first-class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment. Project Coordinator Salary & Benefits Salary: 28,000 - 31,000 per annum (open to discussion DOE) 28 days holiday including bank holidays Tax-free EOT (Employee Ownership Trust) bonus Free gym membership Pension scheme Free onsite parking Professional training and development Office based in Poole Monday - Friday working hours Significant career progression opportunities Project Coordinator Job Overview Coordinate all installation projects for bespoke aluminium glazing systems Book installation and remedial visits with the installation team Manage installation team diaries to optimise travel and efficiency Arrange and coordinate parts required for installations and visits Act as the key point of contact for customers throughout their projects Provide updates and resolve issues in a professional and timely manner Support remedial works and post-installation requirements Project Coordinator Job Requirements Previous experience in customer service or coordination roles Experience in managing schedules, bookings, or team coordination desirable Background in construction, glazing, or home improvement- not essential Excellent communication skills via phone and email Strong organisational skills with the ability to manage multiple projects Solutions-focused with strong problem-solving abilities Attention to detail and adaptable to changing requirements A collaborative team player, based within commutable distance of Poole Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We are looking for a Business Support and Facilities Coordinator working for a successful business, based just outside Banbury who supply to the automotive industry. The role is full time and permanent offering a competitive salary with hybrid working option (after training) with required office days to manage onsite needs. Key to the role is managing the facilities for the site and health and safety responsibilities along with business support administration. Key Responsibilities for the Facilities Coordinator: Co-ordinate building maintenance and manage third-party contractors Maintain a central log of compliance certificates, ensuring all are up to date Order and manage office supplies Maintain accurate accident logs and ensure proper filing Co-ordinate Health & Safety risk assessments and manage related documentation Liaise with external Health & Safety providers to ensure full compliance Schedule internal meetings and distribute meeting minutes Prepare and share daily business KPIs Create and format professional PowerPoint presentations for leadership teams Key Skills Required for the Facilities Coordinator: Highly organised with strong attention to detail Excellent written and verbal communication skills Ability to multitask, prioritise workload, and work independently Proficient in Microsoft Office (Word, Excel, PowerPoint) Familiarity with AI tools to support productivity is advantageous High level of discretion when handling confidential information Proactive problem-solving mindset with a collaborative approach Own transport is essential due to office location What's in it for you? Competitive salary Monday to Friday 25 days holiday Training and development Modern facilities Free parking
Aug 05, 2026
Full time
We are looking for a Business Support and Facilities Coordinator working for a successful business, based just outside Banbury who supply to the automotive industry. The role is full time and permanent offering a competitive salary with hybrid working option (after training) with required office days to manage onsite needs. Key to the role is managing the facilities for the site and health and safety responsibilities along with business support administration. Key Responsibilities for the Facilities Coordinator: Co-ordinate building maintenance and manage third-party contractors Maintain a central log of compliance certificates, ensuring all are up to date Order and manage office supplies Maintain accurate accident logs and ensure proper filing Co-ordinate Health & Safety risk assessments and manage related documentation Liaise with external Health & Safety providers to ensure full compliance Schedule internal meetings and distribute meeting minutes Prepare and share daily business KPIs Create and format professional PowerPoint presentations for leadership teams Key Skills Required for the Facilities Coordinator: Highly organised with strong attention to detail Excellent written and verbal communication skills Ability to multitask, prioritise workload, and work independently Proficient in Microsoft Office (Word, Excel, PowerPoint) Familiarity with AI tools to support productivity is advantageous High level of discretion when handling confidential information Proactive problem-solving mindset with a collaborative approach Own transport is essential due to office location What's in it for you? Competitive salary Monday to Friday 25 days holiday Training and development Modern facilities Free parking
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
Aug 05, 2026
Contractor
Role Purpose The Workplace Coordinator is responsible for the day-to-day operation of client's Bristol office, ensuring the workplace remains safe, compliant, welcoming, and operational while delivering an exceptional experience for our people and visitors. As the primary on-site representative of the UK & Ireland Workplace team, the Workplace Coordinator acts as a visible ambassador for both the Bristol office and the wider Workplace function. Working closely with the Bristol Site Lead, leadership team, and local stakeholders, the role helps create an inclusive and productive workplace environment that enables our people to do their best work. Contract - 6-12 months Location - Bristol Working pattern - all 5 days on-site Rate - attractive rate (inside IR35) Workplace Operations Maintain daily operational oversight of the Bristol office. Ensure workplace standards, presentation, functionality, cleanliness, and housekeeping are consistently maintained. Conduct regular workplace checks and floor walks to identify operational, maintenance, safety, and workplace experience opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. Act as the primary point of contact for workplace-related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services, and amenities. Communicate workplace updates, building information, and operational changes to the Bristol community. Champion workplace experience and lead continuous improvements that enhance usability and the day-to-day experience of our people and visitors. Leadership Engagement Build strong relationships with the Bristol Site Lead, Site Leadership Team, and teams across the Bristol office, representing the Workplace function and participating in leadership forums. Partner with business leaders to understand workplace needs and proactively identify solutions. Provide regular updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace service requests. Supervise contractor activities where appropriate. Obtain quotations and support supplier procurement activities. Act as the primary liaison with building management. Workplace Administration Manage workplace help requests and service tickets, ensuring timely follow-up and resolution. Respond to workplace enquiries received through workplace support channels, including email, messaging platforms, and other local communication tools. Raise and receipt purchase orders. Support invoice processing and query resolution. Assist with operational budget tracking and spend monitoring. Manage incoming mail, deliveries, and courier requests. Maintain workplace records, documentation, and operational data. Health & Safety Support workplace health, safety, compliance, and wellbeing programmes. Maintain workplace risk assessments, procedures, and compliance documentation. Maintain maintenance, training, and statutory compliance records. Support emergency preparedness, evacuation planning, and business continuity activities. Coordinate fire wardens and first-aider communities. Organise health and safety related training activities. Monitor and coordinate replenishment of first aid equipment. Coordinate workplace defibrillator compliance requirements. Support contractor compliance activities and documentation. Support DSE assessments and workplace wellbeing initiatives. Support internal and external audits and ensure actions are completed. Record and report sustainability and energy-related information where required. Incident & Business Continuity Management Act as the first point of contact for workplace operational incidents. Coordinate incident response and service recovery activities. Escalate incidents and provide stakeholder communications where required. Work closely with Workplace, Security, IT, EHS, vendors, and building management teams. Support out-of-hours incident response where required. Support workplace resilience and business continuity planning. Skills & Experience Essential Experience in workplace operations, facilities management, or workplace experience in roles within a corporate environment. Strong stakeholder management and relationship building skills. Experience managing vendors, contractors, and service providers. Excellent organisational and prioritisation skills. Strong communication and customer service skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office applications. Desirable Experience within a technology or professional services environment. Health and Safety qualification or practical workplace compliance experience. Experience supporting workplace events and engagement programmes. Experience managing purchase orders, invoices, and budgets. Key Behaviours Creates a welcoming and inclusive environment where people feel supported and valued. Builds trusted relationships across all levels of the organisation. Takes ownership and follows through on commitments. Anticipates issues and proactively identifies solutions. Demonstrates confidence when making decisions. Balances operational excellence with a strong focus on people experience. Communicates clearly, professionally, and with empathy. Acts with integrity and represents the client positively both internally and externally. Continuously seeks opportunities to improve services, processes, and workplace experience.
We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands-on role suited to someone who enjoys being active, thrives in a fast-paced environment and takes pride in delivering a high standard of operational support. Key Responsibilities Receive, log and distribute incoming mail, parcels and deliveries across the office. Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment. Coordinate courier collections and passenger vehicle bookings, ensuring cost-effective solutions are used. Deliver packages and confidential documents promptly throughout the building. Support the distribution of company publications and printed materials. Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required. Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards. Carry out regular housekeeping and maintain a clean, safe working environment. Build positive relationships with internal employees and external courier providers. Assist with general office logistics and provide ad hoc operational support as required. Skills & Experience Previous experience within a mailroom, office services, facilities, logistics or workplace support environment. Excellent organisational skills with strong attention to detail. Strong customer service and communication skills. Comfortable using Microsoft Office and package tracking/logistics systems. Ability to prioritise multiple tasks within a busy office. Reliable, proactive and able to work independently. Comfortable with manual handling and moving parcels where required. 2 month contract - ASAP Start Location London - onsite Rate - £15p/h
Aug 05, 2026
Contractor
We're looking for a proactive and organised Logistics & Office Services Assistant to join a busy corporate office environment. This role is central to the smooth day-to-day running of the workplace, ensuring mail, deliveries, office supplies and courier services are managed efficiently while providing excellent customer service to employees across the business. This is a hands-on role suited to someone who enjoys being active, thrives in a fast-paced environment and takes pride in delivering a high standard of operational support. Key Responsibilities Receive, log and distribute incoming mail, parcels and deliveries across the office. Prepare, process and dispatch outgoing mail and courier shipments using company systems and franking equipment. Coordinate courier collections and passenger vehicle bookings, ensuring cost-effective solutions are used. Deliver packages and confidential documents promptly throughout the building. Support the distribution of company publications and printed materials. Maintain stock levels of office stationery, tea points and logistics supplies, raising replenishment requests when required. Ensure the mailroom and logistics areas remain secure, organised and compliant with Health & Safety standards. Carry out regular housekeeping and maintain a clean, safe working environment. Build positive relationships with internal employees and external courier providers. Assist with general office logistics and provide ad hoc operational support as required. Skills & Experience Previous experience within a mailroom, office services, facilities, logistics or workplace support environment. Excellent organisational skills with strong attention to detail. Strong customer service and communication skills. Comfortable using Microsoft Office and package tracking/logistics systems. Ability to prioritise multiple tasks within a busy office. Reliable, proactive and able to work independently. Comfortable with manual handling and moving parcels where required. 2 month contract - ASAP Start Location London - onsite Rate - £15p/h
Main Purpose of Role: To support the smooth day-to-day running of our Chester office by delivering a professional, welcoming and efficient experience for employees, customers, visitors and suppliers. Acting as the first point of contact for the business, this varied role combines reception, administration, facilities coordination and basic IT support responsibilities, ensuring the office operates effectively while providing outstanding organisational and administrative support across multiple departments. Key Responsibilities: Office Administration & Operations Support Act as the first point of contact for visitors, customers and contractors. Welcome visitors, answer the doorbell and provide a professional and friendly reception service. Coordinate visitor visits, meeting room bookings and refreshments as required. Manage inventory and restock office supplies, food deliveries, and cleaning materials. Organise travel and accommodation bookings for employees and sales meetings. Manage incoming and outgoing post and courier services which include arranging the dispatch of consumables and materials to customers as well as manage employee clothing and PPE requests. Support general office administration and maintain an organised office environment. Coordinate onboarding arrangements and inductions for new employees. Building & Facilities Maintenance Monitor standard facility systems (HVAC, lighting, plumbing) and report major issues to senior management. Coordinate with external contractors, cleaners, and technicians for repairs and routine service appointments Conduct daily walk-throughs of the premises to identify maintenance issues, repairs, or tidiness needs. Health & Safety (H&S) Compliance Perform regular, scheduled safety checks (e.g., fire extinguisher inspections, first aid box inventory, emergency light testing). Keep emergency exit routes, hallways, and common areas clear of hazards. IT Support Arrange IT equipment for new starters and existing employees as required. Assist with basic IT setup and troubleshooting where appropriate. Escalate technical issues to the IT Support team and liaise with them to ensure resolution. Support the management and tracking of company IT equipment. Skills & Experience Previous experience in an office administration, coordination or receptionist role. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Confidence using Microsoft Office applications and troubleshooting basic IT issues. Ability to work independently and use initiative. Professional, approachable and customer-focused manner. Strong attention to detail and accuracy. Personal Attributes Warm, welcoming and approachable. Highly organised and proactive. Reliable and professional. Adaptable and willing to support a variety of business needs. Confident interacting with people at all levels. Enjoys building positive relationships and helping others. IT confident and comfortable supporting colleagues with basic technology queries Enhanced Benefits Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Enhanced Family Leave
Aug 05, 2026
Full time
Main Purpose of Role: To support the smooth day-to-day running of our Chester office by delivering a professional, welcoming and efficient experience for employees, customers, visitors and suppliers. Acting as the first point of contact for the business, this varied role combines reception, administration, facilities coordination and basic IT support responsibilities, ensuring the office operates effectively while providing outstanding organisational and administrative support across multiple departments. Key Responsibilities: Office Administration & Operations Support Act as the first point of contact for visitors, customers and contractors. Welcome visitors, answer the doorbell and provide a professional and friendly reception service. Coordinate visitor visits, meeting room bookings and refreshments as required. Manage inventory and restock office supplies, food deliveries, and cleaning materials. Organise travel and accommodation bookings for employees and sales meetings. Manage incoming and outgoing post and courier services which include arranging the dispatch of consumables and materials to customers as well as manage employee clothing and PPE requests. Support general office administration and maintain an organised office environment. Coordinate onboarding arrangements and inductions for new employees. Building & Facilities Maintenance Monitor standard facility systems (HVAC, lighting, plumbing) and report major issues to senior management. Coordinate with external contractors, cleaners, and technicians for repairs and routine service appointments Conduct daily walk-throughs of the premises to identify maintenance issues, repairs, or tidiness needs. Health & Safety (H&S) Compliance Perform regular, scheduled safety checks (e.g., fire extinguisher inspections, first aid box inventory, emergency light testing). Keep emergency exit routes, hallways, and common areas clear of hazards. IT Support Arrange IT equipment for new starters and existing employees as required. Assist with basic IT setup and troubleshooting where appropriate. Escalate technical issues to the IT Support team and liaise with them to ensure resolution. Support the management and tracking of company IT equipment. Skills & Experience Previous experience in an office administration, coordination or receptionist role. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Confidence using Microsoft Office applications and troubleshooting basic IT issues. Ability to work independently and use initiative. Professional, approachable and customer-focused manner. Strong attention to detail and accuracy. Personal Attributes Warm, welcoming and approachable. Highly organised and proactive. Reliable and professional. Adaptable and willing to support a variety of business needs. Confident interacting with people at all levels. Enjoys building positive relationships and helping others. IT confident and comfortable supporting colleagues with basic technology queries Enhanced Benefits Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Enhanced Family Leave
Are you highly organised, a strong communicator, detail oriented and passionate about maintaining high standards? Come and join our growing team! We deliver mechanical and technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited to, the following activities: Answering incoming calls promptly, in a professional and friendly manner, providing outstanding customer service at all times. Gathering detailed information during each call and aim to resolve queries at the first point of contact whenever possible. Preparing quotations in line with customer requirements. Accurately log job data into our system. Maintaining accurate F-Gas records and ensure compliance with current legislation. Working to set SLA s and response times and achieving KPI s. Assist with ordering materials and liaising with suppliers where required. Monitoring job progress and ensuring deadlines are met. Awareness of customer contractual requirements. Uploading data to customer portals and maintaining our CRM system. Issue clear and comprehensive jobs sheets. Tracking works and updating internal systems and clients. Using Microsoft Word and Excel for general admin and reporting tasks. Play a key part in supporting our integrated management system (ISO9001, ISO 45001 & ISO 14001). Skills, Experience & Qualifications Experience in the HVAC industry Knowledge of planned preventative maintenance (PPM) and reactive service operations Understanding of F-Gas regulations and associated record keeping Strong organisational and administrative skills A keen eye for detail Excellent communication skills, both written and verbal A proactive and self-motivated approach to problem solving A customer focused mindset and a commitment to delivering service excellence Ability to prioritise in a fast-paced environment Must be familiar with Microsoft Outlook, Word and Excel Why work with us? Join a supportive and close-knit team in a growing business Work with a wide variety of clients Contribute to a company that cares about quality and customer service Opportunities for training, personal growth and development Health Cash Plan Scheme after qualifying period Company Pension Scheme 20 days annual leave plus bank holidays, increasing each year to 25 days Additional annual leave offered, with your birthday off Company events throughout the year If you want to join our team please send your CV and a short covering letter.
Aug 05, 2026
Full time
Are you highly organised, a strong communicator, detail oriented and passionate about maintaining high standards? Come and join our growing team! We deliver mechanical and technical services to a range of different clients, including blue chip companies and facilities management providers. At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued. Role & Responsibilities The role is primarily, but not limited to, the following activities: Answering incoming calls promptly, in a professional and friendly manner, providing outstanding customer service at all times. Gathering detailed information during each call and aim to resolve queries at the first point of contact whenever possible. Preparing quotations in line with customer requirements. Accurately log job data into our system. Maintaining accurate F-Gas records and ensure compliance with current legislation. Working to set SLA s and response times and achieving KPI s. Assist with ordering materials and liaising with suppliers where required. Monitoring job progress and ensuring deadlines are met. Awareness of customer contractual requirements. Uploading data to customer portals and maintaining our CRM system. Issue clear and comprehensive jobs sheets. Tracking works and updating internal systems and clients. Using Microsoft Word and Excel for general admin and reporting tasks. Play a key part in supporting our integrated management system (ISO9001, ISO 45001 & ISO 14001). Skills, Experience & Qualifications Experience in the HVAC industry Knowledge of planned preventative maintenance (PPM) and reactive service operations Understanding of F-Gas regulations and associated record keeping Strong organisational and administrative skills A keen eye for detail Excellent communication skills, both written and verbal A proactive and self-motivated approach to problem solving A customer focused mindset and a commitment to delivering service excellence Ability to prioritise in a fast-paced environment Must be familiar with Microsoft Outlook, Word and Excel Why work with us? Join a supportive and close-knit team in a growing business Work with a wide variety of clients Contribute to a company that cares about quality and customer service Opportunities for training, personal growth and development Health Cash Plan Scheme after qualifying period Company Pension Scheme 20 days annual leave plus bank holidays, increasing each year to 25 days Additional annual leave offered, with your birthday off Company events throughout the year If you want to join our team please send your CV and a short covering letter.
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Aug 05, 2026
Full time
Office Coordinator & Reception Full-time Office-based across Central London & Weybridge This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge). Monday to Friday 8:30am 5:30pm (1-hour lunch) Competitive salary + discretionary bonus + excellent benefits Salary: £25,000 per annum Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge . This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service . ️ Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly. The Opportunity This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally. Key Responsibilities Front of House & Client Experience Welcoming clients and visitors in a warm, polished and professional manner Managing reception areas and ensuring meeting rooms are always presentation-ready Preparing refreshments and arranging catering for meetings Handling incoming calls and directing enquiries efficiently Managing visitor access, deliveries and contractors Creating an exceptional first impression for all guests Administration & Office Support Managing post, couriers, scanning and distributing documents Monitoring shared inboxes and responding to queries Supporting teams with general administration, printing and presentations Assisting with office supplies, facilities and supplier coordination Helping organise internal meetings and events Data & Systems Support Updating internal systems and CRM records accurately Supporting user access and internal databases Assisting with data entry and administrative projects About You This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration attitude and professionalism are just as important as experience. What We re Looking For Strong communication and people skills Friendly, polished and professional manner Excellent organisation and attention to detail Positive, can-do attitude Confident using Microsoft Office / computer systems Ability to multitask and stay calm under pressure Reliable and punctual Able to commute to both Central London and Weybridge What s on Offer Excellent entry point into a professional office career Competitive salary + bonus Fantastic benefits package Supportive and welcoming team culture Career progression and development opportunities Exposure to a highly successful business environment This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Aug 05, 2026
Full time
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Job Title: Procurement & Vendor Management Coordinator Location: Bracknell Hybrid Min. of 1 day in the office a week Salary: Up to 32,000 Working Hours: Monday to Friday 9 am to 5.30 pm Benefits: Flexible working 25 Days holiday Day off for your birthday Private medical cover Life Assurance 4 times salary Pension (contributory employer contribution up to 8%) Discretionary annual bonus Free onsite parking Health shield Enhanced Maternity/Paternity & Adoption leave About the role: Procurement & Vendor Management Coordinator: An excellent opportunity to join the Procurement & Contracts team of a leading financial services organisation, supporting the sourcing, onboarding and ongoing management of third-party suppliers. This is a varied role where you'll work closely with internal stakeholders and external vendors, carrying out market research, supporting tender processes, analysing spend and commercial data, assisting with supplier negotiations and ensuring robust vendor management processes are followed throughout the contract lifecycle. This role would suit someone with indirect procurement or purchasing experience gained in a corporate or regulated environment, particularly across areas such as professional services, IT, facilities, marketing or business services, rather than direct purchasing of goods or manufacturing materials. Candidates with a CIPS Level 3 qualification (or equivalent) will also be considered, even if they have limited commercial procurement experience, provided they can demonstrate strong analytical skills, excellent stakeholder management and a genuine interest in developing a career within procurement and vendor management. Responsibilities for the role of Procurement & Vendor Management Coordinator: Support the sourcing and onboarding of new suppliers and vendors. Assist with tender and procurement activities, including market research. Conduct spend, trend and cost-benefit analysis to support commercial decisions. Manage low-risk purchasing activities and supplier quotations. Support vendor negotiations to achieve best value. Maintain supplier records, procurement systems and contract information. Assist with vendor onboarding and ongoing supplier management. Ensure procurement activities comply with company policies and regulatory requirements. Build effective relationships with internal stakeholders and external suppliers. Support the continuous improvement of procurement and vendor management processes. Provide reporting and administrative support to the Procurement & Contracts team. Experience required for the role of Procurement & Vendor Management Coordinator: Experience in indirect procurement, purchasing, supplier or vendor management CIPS Level 3 (or equivalent) candidates will be considered even without extensive procurement experience. Strong analytical, organisational and stakeholder management skills, with good Excel and Microsoft Office knowledge. Financial services or other regulated industry experience is desirable but not essential. For more information regarding the role of Procurement & Vendor Management Coordinator , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business day
Aug 05, 2026
Full time
Job Title: Procurement & Vendor Management Coordinator Location: Bracknell Hybrid Min. of 1 day in the office a week Salary: Up to 32,000 Working Hours: Monday to Friday 9 am to 5.30 pm Benefits: Flexible working 25 Days holiday Day off for your birthday Private medical cover Life Assurance 4 times salary Pension (contributory employer contribution up to 8%) Discretionary annual bonus Free onsite parking Health shield Enhanced Maternity/Paternity & Adoption leave About the role: Procurement & Vendor Management Coordinator: An excellent opportunity to join the Procurement & Contracts team of a leading financial services organisation, supporting the sourcing, onboarding and ongoing management of third-party suppliers. This is a varied role where you'll work closely with internal stakeholders and external vendors, carrying out market research, supporting tender processes, analysing spend and commercial data, assisting with supplier negotiations and ensuring robust vendor management processes are followed throughout the contract lifecycle. This role would suit someone with indirect procurement or purchasing experience gained in a corporate or regulated environment, particularly across areas such as professional services, IT, facilities, marketing or business services, rather than direct purchasing of goods or manufacturing materials. Candidates with a CIPS Level 3 qualification (or equivalent) will also be considered, even if they have limited commercial procurement experience, provided they can demonstrate strong analytical skills, excellent stakeholder management and a genuine interest in developing a career within procurement and vendor management. Responsibilities for the role of Procurement & Vendor Management Coordinator: Support the sourcing and onboarding of new suppliers and vendors. Assist with tender and procurement activities, including market research. Conduct spend, trend and cost-benefit analysis to support commercial decisions. Manage low-risk purchasing activities and supplier quotations. Support vendor negotiations to achieve best value. Maintain supplier records, procurement systems and contract information. Assist with vendor onboarding and ongoing supplier management. Ensure procurement activities comply with company policies and regulatory requirements. Build effective relationships with internal stakeholders and external suppliers. Support the continuous improvement of procurement and vendor management processes. Provide reporting and administrative support to the Procurement & Contracts team. Experience required for the role of Procurement & Vendor Management Coordinator: Experience in indirect procurement, purchasing, supplier or vendor management CIPS Level 3 (or equivalent) candidates will be considered even without extensive procurement experience. Strong analytical, organisational and stakeholder management skills, with good Excel and Microsoft Office knowledge. Financial services or other regulated industry experience is desirable but not essential. For more information regarding the role of Procurement & Vendor Management Coordinator , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business day
Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
Aug 05, 2026
Full time
Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
Senior Facilities Coordinator Manchester City centre Permanent Fully office based 30,000 - 34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Senior Facilities Coordinator , you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators . Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in administration, facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 05, 2026
Full time
Senior Facilities Coordinator Manchester City centre Permanent Fully office based 30,000 - 34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Senior Facilities Coordinator , you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators . Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in administration, facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
