701 jobs found

Facilities Coordinator, Temporary Your new company Our client is a well-established public sector organisation responsible for delivering a wide range of essential services across the region. Supporting both front-line and corporate functions, the organisation manages a small yet diverse estate that includes office buildings, operational facilities and community assets.An opportunity has arisen for a Facilities Coordinator to join the Facilities Management team on a temporary basis, supporting the delivery of safe, compliant and customer-focused workplace environments. Your new role As Facilities Coordinator, you will support the Facilities Manager and wider Facilities Management team in delivering a high-quality workplace experience across a varied property portfolio.Based primarily in Kendal, you will also provide support to colleagues and sites across the wider region when required. You will play a key role in ensuring buildings remain safe, compliant, welcoming and efficient while acting as a central point of contact for facilities-related enquiries and operational activities. Key responsibilities: Support the day-to-day delivery of facilities management services across multiple properties. Assist in maintaining a safe, secure, clean and compliant workplace environment for all building users. Build strong relationships with internal customers and stakeholders, providing guidance on facilities-related matters and good workplace practices. Support communication and engagement initiatives relating to facilities services, building improvements and organisational change programmes. Assist with the management of building maintenance activities, ensuring planned and reactive works are completed effectively and within required timescales. Liaise with contractors and service providers to ensure works are completed safely and to the required standards. Maintain building standards, records, procedures and compliance documentation. Support fire evacuation procedures, health and safety requirements and building compliance activities. Ensure health and safety information is displayed and communicated appropriately throughout buildings. Manage and update facilities management systems and records to support operational effectiveness. Coordinate room bookings, access control requests and building user enquiries. Respond to requests received through shared mailboxes and facilities helpdesk functions. Support the delivery of workplace improvement, transformation and sustainability initiatives. Assist with meeting room setup and hospitality requirements where required. Work collaboratively with Building Maintenance, Health & Safety and operational teams to ensure effective service delivery. Support the management and supervision of facilities staff and contractors where required. What you'll need to succeed Experience working within a facilities' management, workplace, estates or building services environment. Other experience demonstrating strong organisation, planning and similar coordination will be considered. Strong customer service skills with excellent attention to detail. Good understanding of health, safety and hygiene requirements, including manual handling and workplace safety practices. Experience engaging with a wide range of stakeholders and building users. Strong communication skills with the ability to influence and engage customers on operational and facilities-related matters. Excellent organisational skills with the ability to manage competing priorities across multiple sites. Experience coordinating contractor activities and ensuring safe systems of work are followed. What you'll get in return Immediate opportunity within a respected public sector organisation. Varied and rewarding role supporting a significant property portfolio. Exposure to a broad range of facilities management activities. Opportunity to contribute to workplace improvement and transformation projects. Full-time temporary position with potential for extension or permanent consideration. Competitive hourly rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Scheduling Coordinator Full Time and Permanent 27k Monday - Friday Leeds About the Company Join a fast-growing, forward-thinking organisation operating within the renewables and home services sector. You'll be part of a collaborative team delivering high-quality solutions that support customers in improving their homes and energy efficiency. The business is backed by major global investors and works with leading manufacturers to deliver cutting-edge products and services. What's on Offer Strong team culture - Work collaboratively across departments and enjoy regular social events Advanced technology - A market-leading platform designed to support both customers and engineers Career development - Ongoing training and clear progression opportunities Customer-first approach - Delivering a seamless experience supported by digital tools and high service standards High-quality products - Working with trusted, industry-recognised brands Job Summary As a Callout Advisor, you will be the first point of contact for customers experiencing technical issues. You will manage urgent requests, coordinate engineer attendance, and ensure a smooth resolution process while delivering excellent customer service. Key Responsibilities Handle incoming callout requests via phone, email, and online systems Assess and prioritise emergency repair requests based on urgency and safety Schedule and dispatch engineers to customer sites efficiently Communicate clearly and professionally with customers throughout the process Accurately update job records, customer details, and call logs Provide basic troubleshooting support where appropriate Liaise with engineers and internal teams to ensure timely issue resolution Monitor open cases and follow up to ensure customer satisfaction Highlight recurring issues and support process improvements Follow all health & safety and company procedures Skills & Experience Previous experience in a customer service or coordination role Experience within a technical or engineering environment is beneficial Knowledge of renewable technologies (e.g. solar, EV, heating systems) is an advantage Strong communication skills (written and verbal) Highly organised with the ability to multitask Calm under pressure, especially in urgent situations Confident using IT systems and scheduling software Strong problem-solving ability and attention to detail Flexible approach to shifts, including potential out-of-hours work Benefits 38 days annual leave Private healthcare Life assurance Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Coordinator (Hybrid Working Available) Based Dorset/Devon/Somerset Job Type: Full-Time ( Maternity cover contact starting August 2026 ) 28k - 32k An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care. You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are resolved efficiently while delivering an exceptional customer experience. About You Previous experience in customer service, customer care Excellent communication and organisational skills. Strong attention to detail and the ability to manage multiple priorities. Confident using Microsoft Office. Experience within house building, construction, property, or maintenance would be advantageous but is not essential. Own transport to travel of the office or site What's on Offer Competitive salary. Hybrid working. Pension scheme. Training and development opportunities. Supportive team environment If you're looking for a varied role where you can make a real difference to the customer journey, we'd love to hear from you. Apply today or get in touch for a confidential conversation.

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Location: Rotherham Salary: £26,000 - £28,000 (depending on experience) Hours: Monday to Friday, 9:00am - 5:00pm Andy File Associates Limited is working as a Recruitment Agency on behalf of our client for this permanent vacancy. Join a growing Facilities Management business Our client is an ambitious and expanding facilities management company with an excellent reputation for delivering outstanding customer service. Due to continued growth, they are looking to add another Helpdesk Coordinator to their friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on delivering excellent customer service and takes pride in keeping things organised. Whether you already have experience within Facilities Management or come from a customer-focused, relationship-driven background such as automotive, sales or service coordination, we'd love to hear from you. The Role As a Helpdesk Coordinator you'll be the first point of contact for customers, ensuring maintenance requests and service calls are dealt with efficiently from start to finish. Working within a busy helpdesk team, you'll liaise with clients, engineers and contractors to ensure work is completed within agreed service levels while keeping customers updated throughout the process. Key Responsibilities Log and coordinate reactive maintenance requests. Schedule engineers and contractors. Monitor jobs through to completion. Keep customers updated on progress. Ensure service level agreements (SLAs) are achieved. Escalate urgent issues where required. Maintain accurate records using the helpdesk system. Deliver an exceptional customer experience on every interaction. About You You'll be organised, proactive and enjoy working in a busy environment where no two days are the same. You'll ideally have experience in one of the following: Facilities Management helpdesk Service desk or maintenance coordination Customer service Service administration Automotive or consultative sales Scheduling or planning You'll also have: Excellent communication skills. Strong organisational skills with the ability to prioritise. Good IT skills and confidence using multiple systems. A positive, solutions-focused approach. The ability to build strong relationships with customers and colleagues. Knowledge of Facilities Management or CAFM/helpdesk systems would be advantageous but is not essential, as full training will be provided. What's on Offer? Permanent, full-time position. Monday-Friday working hours (9am-5pm). Friendly and supportive team. Modern office environment. Career progression within a growing business. Ongoing training and development. Opportunity to join a company that genuinely values its people.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London. The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed Check that printers and photocopiers are supplied with paper and change toner cartridges when required Monitor and maintain stationery levels Deliver goods received to correct destination/person Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks Co-ordinate with Security and report any faults on access entry system where necessary Raise Purchase Orders for goods or services as required, in compliance of business controls at all times Approve invoices; goods received notes and statements for payment purposes Act as responsible person in line with DFA to carry out cost control function Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the FM team as defined by line management In addition to the tasks mentioned above, other activities and responsibilities may be individually defined Person Specification Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels

Pay: £28,500.00 per year Job Description: Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Then our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 40 hours per week, working 5 days per week, including weekends (1 in 3 weekends on average), earliest start is 7AM and latest finish is 8PM. Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible. Ensure customer SLA s are met by making the best use of our resources, and helping to plan out the work efficiently. Keeping customers informed of what is happening. Key Skills and Attributes Good geographical knowledge with experience scheduling field visits across the UK & Ireland. Organised with a logical approach, able to work on own initiative. An enthusiastic and positive team player. Good people skills with the ability to be tactful in difficult situations. Excellent communication skills both written and verbal. IT literate, with MS Excel and MS Word skills About us Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPOS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service, but our biggest asset is our people and our ability to find, develop and retain the right people is at the core of what we do. To achieve our goals, we must all share a common vision and this relies upon having committed and engaged team members, rather than just co-workers. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Free parking On-site parking Sick pay Work Location: In person at our Derby head office.

Customer Service & Export Coordinator - ourskirts of Sheffield - Hybrid role after probation - good benefits to include free parking! Are you an experienced Customer Service professional with export knowledge who enjoys variety, problem-solving and building strong customer relationships? We are looking for a proactive and organised Customer Service & Export Coordinator to join a busy and growing team. This is a varied role that combines customer service, export administration and operational support, ensuring customers receive an exceptional experience while supporting the smooth movement of products across international markets. If you enjoy working in a fast-paced environment, are confident managing multiple priorities and take pride in delivering excellent service, we'd love to hear from you. As a Customer Service & Export Coordinator, you will be responsible for supporting customers, processing export orders and coordinating with internal teams and logistics partners to ensure products are delivered efficiently and accurately. Key Responsibilities Respond to customer enquiries via telephone, email and online channels. Deliver an outstanding customer experience at every interaction. Process orders, replacements and warranty claims. Handle customer complaints professionally and efficiently. Build positive relationships with customers and internal stakeholders. Maintain accurate customer records and documentation. Export & Order Processing Process export orders accurately and efficiently. Ensure all export and import requirements are met for individual countries. Prepare and manage export documentation. Liaise with third-party logistics providers (3PLs) regarding shipments and deliveries. Investigate and resolve shipment queries and issues. Support customers with delivery tracking and logistics enquiries. Update and maintain CRM and customer records. Work across multiple systems to ensure accurate information is recorded. Support operational activities and reporting requirements. Ensure all administration is completed accurately and in a timely manner. Manage workload effectively while maintaining attention to detail. We are looking for someone who combines excellent customer service skills with strong administrative and export experience. Minimum 2-3 years' experience in a customer service, customer support or export administration role. Experience of export/import processes and documentation. Excellent verbal and written communication skills. Strong administrative skills and attention to detail. Experience working in a fast-paced environment. Confident using Microsoft Office, including Word and Excel. Ability to multitask, prioritise and manage deadlines. Positive, proactive and team-focused approach. Desirable Skills & Experience Experience using Salesforce, SAP or similar CRM/ERP systems. Additional language skills. Technical customer service experience. If you're passionate about customer service, enjoy coordinating shipments and have the attention to detail needed to manage export processes effectively, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Gas Installation Administrator / Quotations Coordinator £28,000 per annum Department Gas Installation Reporting To Lesley Stevens, Office Manager Hours Monday to Friday, 8:00am to 5:00pm Location Longmead Industrial Estate, Epsom Role Overview An exciting opportunity has arisen for an organised and detail-oriented administrator to join our Gas Installation Department. This office-based role works closely with Surveyors, Supervisors and Installation Engineers to support the delivery of gas installation projects from quotation through to completion. The successful candidate will be responsible for reviewing survey information, preparing quotations, processing materials orders, liaising with internal teams and clients, and ensuring jobs are accurately prepared for delivery. This role requires strong administrative skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities The role includes, but is not limited to: Appraise and edit property survey reports, ensuring information provided by Survey Engineers is accurate, operationally feasible and fit for purpose through liaison with Surveyors and Supervisors. Update job records, identifying material requirements and operative hours to enable jobs to be scheduled correctly and materials procured efficiently. Accurately apply schedule of rate codes covering all aspects of each installation project. Generate customer quotations using company templates and the appropriate system or boiler configuration. Issue completed quotation letters to clients via email in a timely and professional manner. Process purchase orders for future installation works and same-day material requirements. Manage and respond to incoming emails, including customer and client queries. Maintain accurate records and job information within internal systems. Support the wider Gas Installation team with administrative and operational tasks as required. Undertake any other reasonable duties requested by management. Carry out ad hoc tasks to support departmental performance, service delivery and customer satisfaction. Person Specification Essential Skills & Experience Previous experience within an administrative, scheduling or coordination role. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to prioritise workload and manage multiple tasks simultaneously. Good written and verbal communication skills. Competent in Microsoft Office, including Outlook, Word and Excel. Ability to work effectively as part of a team and independently when required. Professional and customer-focused approach. Desirable Skills & Experience Experience within the gas, heating, construction or maintenance sectors. Experience producing quotations or processing purchase orders. Knowledge of scheduling systems or job management software. Understanding of materials procurement processes. Personal Attributes Reliable and dependable. Proactive and motivated. Methodical and process-driven. Able to work under pressure and meet deadlines. Strong problem-solving skills. Positive attitude with a willingness to support colleagues and the wider business. Benefits Competitive salary of £28,000 per annum Full-time permanent position Supportive team environment

We have an exciting opportunity for a Sales Coordinator based in Castleford for one of our clients on a Full time permanent basis. Summary of the Sales Coordinator role Salary: £25,000 - £35,000 Location: Castleford Type of Contract: Permanent Hours: 37.5 hours - Monday - Thursday 8am-4.30pm, Friday 8am-1.30pm Responsibilities of the Sales Coordinator Prepare and issue replacements and spares quotations accurately Support the sales team Maintain and update customer and product records Review customer specifications and technical requirements Coordinate technical queries Assist in preparing sales presentations, proposals and tender documents Build and maintain positive customer relationships Maintain accurate pricing, customer and product information Requirements for a successful Sales Coordinator Previous experience preparing and issuing technical customer quotations Previous experience in a sales administration, sales support, or technical administration role Strong customer service skills Strong organisational skills Excellent communication skills Attention to detail and accuracy Proficient in Microsoft Office Experience using CRM and/or ERP systems About Allstaff Recruitment We're an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors. Check out for our latest vacancies in your area and follow us on , and . Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can't respond to everyone directly. If you don't hear from us within seven days, please assume you have not been successful this time.

Reporting to the Import Manager, you will be responsible for managing shipments and logistics processes from start to finish, while also supporting the wider team in delivering a high-quality, customer-focused service. Due to the location of our client, you will require access to your own vehicle and may be required to travel to European locations when necessary. This is a full-time office-based role working Monday to Friday 08:30 to 17:00. Key Responsibilities of Import Coordinator Manage inbound shipments (primarily sea freight, with some airfreight) Coordinate export shipments via sea freight Handle shipments end-to-end, from booking through to final delivery Open and manage jobs within the internal Cargowise system Process customs entries and supporting documentation (including Traces and Port Health) Monitor shipment progress and proactively manage delays/issues Coordinate transport and ensure delivery requirements are met, including bonded cargo Complete job costings and invoicing Maintain accurate system updates, reporting, and file sign-off Act as a key point of contact for customers, providing a responsive and professional service Liaise with shipping lines, hauliers, agents, and internal teams Build strong, long-term relationships with customers and supply chain partners Support the growth of the freight forwarding function within the UK business Identify opportunities to offer additional services to existing customers Contribute to improving processes, efficiencies, and service offering Engage with customers in a commercially proactive way, helping to promote and develop forwarding services Skills, Education and Experience required of Import Coordinator Proven experience in freight forwarding (essential) - ideally managing shipments end-to-end Strong understanding of import/export processes within a shipping or logistics environment Experience or interest in building or developing a forwarding or logistics function Commercial awareness, with the confidence to engage customers and support business growth Working knowledge of Cargowise (preferred) Proficient IT skills in Microsoft Outlook, Excel and Word Ability to work in a fast-paced environment and meet tight deadlines Strong communication and organisational skills A proactive, positive approach with the ability to work independently and as part of a team Benefits 22 days holiday plus BH Private Healthcare Enhanced pension Birthday day off Free parking Employee Assistance Programme Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.

Sales Coordinator + E-Commerce/Logisitcs/Coordinator Location: Croydon Salary: 30- 35k Benefits: Company Pension, Employee Discount, Flexitime, Sick Pay, Casual Dress, Career Progression Opportunities About the Role An exciting opportunity has arisen for an organised and proactive Sales Coordinator to join a growing business. This is a varied role supporting the sales process from enquiry through to dispatch, while building strong customer relationships and contributing to marketing and exhibition activities. Key Responsibilities Act as the main point of contact for customer sales enquiries and provide outstanding customer service. Process and manage customer orders across multiple sales channels, including website, email, telephone, wholesale platforms, and exhibitions. Coordinate order amendments, back orders, dispatch updates, and customer communications. Prepare order confirmations, proforma invoices, and follow up outstanding payments. Maintain accurate customer, product, stock, and order records using internal systems. Monitor stock availability and work closely with internal teams to ensure timely fulfilment. Coordinate the transfer of orders to warehouse and fulfilment teams, ensuring invoicing accuracy. Follow up website enquiries and sales leads, identifying opportunities to generate repeat business. Attend trade exhibitions, promote products, generate leads, and convert opportunities into sales. Build and maintain strong relationships with new and existing customers. Produce regular sales reports and support pricing, catalogue, and sample management activities. Assist with marketing initiatives and ensure online product information remains accurate and up to date. Requirements: Previous experience in sales, customer service, account management, sales support, or sales administration. Excellent written and verbal communication skills. Strong relationship-building and customer service abilities. A proactive and commercially focused approach. Excellent organisational and administrative skills with strong attention to detail. The ability to manage multiple priorities and meet deadlines in a fast-paced environment. Confidence communicating with customers via phone, email, and face-to-face. Strong IT skills, including Microsoft Office and Google Workspace. The ability to work independently and collaboratively as part of a team. Desirable Skills & Experience Experience using Sage50 or similar CRM/ERP systems. Experience attending trade shows or exhibitions. Knowledge of order processing and sales administration. Experience within shipping coordination or administration. Education: Bachelor's degree required. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Student Accommodation Sales Coordinator Newcastle c £17.00 per hour Full-Time Temporary Role Site-Based Monday to Friday Immediate Start Available We are seeking an enthusiastic and customer-focused Student Accommodation Sales Coordinator to join a leading student accommodation provider in Newcastle. This fast-paced role combines sales, customer service, lettings, and administration , making it ideal for someone who thrives on building relationships, delivering exceptional service, and driving occupancy. Key Responsibilities Customer Service & Resident Support Be the first point of contact for students, providing a warm and professional welcome. Build strong relationships with residents and create a positive student experience. Respond promptly to enquiries via email, telephone, and face-to-face interactions. Resolve resident queries and complaints efficiently, escalating where necessary. Keep students informed through regular communications and updates. Support students by directing them to appropriate wellbeing and support services. Provide regular updates and reporting to management. Sales & Lettings Manage the student journey from initial enquiry through to move-in. Arrange and conduct accommodation viewings, showcasing rooms, facilities, and amenities. Convert enquiries into bookings through excellent customer engagement. Follow up sales leads and maintain a proactive approach to occupancy levels. Respond to accommodation enquiries quickly and professionally. Maintain accurate records of enquiries, viewings, bookings, and customer interactions. Assist with marketing initiatives, student events, and occupancy campaigns. Prepare tenancy agreements and move-in documentation for new residents. Administration & Operations Manage incoming calls, emails, correspondence, and general office administration. Liaise with contractors, suppliers, and external stakeholders. Support site performance targets, including occupancy and customer satisfaction. Ensure reception, communal areas, show flats, and vacant rooms are presented to a high standard. Assist with tenancy administration and debt management processes. Property & Compliance Carry out routine property inspections and identify maintenance requirements. Log and coordinate maintenance requests, ensuring they are actioned within agreed timescales. Facilitate contractor access and monitor works completed on site. Support compliance with health and safety standards and site procedures. Report maintenance, operational, and safety concerns promptly. Skills & Experience Essential Previous experience within property, residential lettings, hospitality, student accommodation, or a similar customer-facing environment. Strong customer service, sales, and administrative skills. Experience arranging and conducting property viewings or customer tours. Excellent communication and relationship-building abilities. Highly organised with the ability to manage multiple priorities. Proactive, self-motivated, and solutions-focused. Ability to work independently and as part of a team. Comfortable working in a fast-paced environment with minimal supervision. Desirable Experience within Purpose-Built Student Accommodation (PBSA). Knowledge of student lettings, residential lettings, or tenancy management processes. If you're passionate about customer service, enjoy a sales-focused environment, and can deliver an outstanding student experience, submit your CV for immediate review.

FACILITIES COORDINATOR Location: Various locations - South Manchester Salary: 37,550 - 39,526 (Starting salary 37,550) Full Time / 35 hours per week Fixed Term Contract - 12 months Agile working within a minimum of days per week in the Office/site (Fully office-based throughout the training period) About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. By 2030, it aims to grow to 10,000 homes and invest 5 million in its communities to help people to live well and independently. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. The Role An exciting opportunity has arisen in the Asset Management and Sustainability team for the post of a Facilities Coordinator and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Candidates We are looking for an organised, proactive and customer focused Facilities Coordinator to ensure the smooth, safe and compliant day to day operation of Southway Homes, offices, community buildings, Age friendly schemes and general needs communal blocks. The postholder will lead the effective management of our buildings, ensuring they stay clean, secure and well maintained for residents, visitors and colleagues. Working closely with building compliance, health & safety and housing management teams, you will carry out regular property inspections, support statutory compliance, and contribute to long term asset planning. You will be responsible for preparing and checking budgets, coordinating contractor appointments, managing servicing and maintenance programmes, and keeping accurate facilities information systems to support high quality service delivery. The ideal candidate will bring strong communication skills, excellent organisation, and the ability to work both independently and as part of a team. You will be confident applying sector best practice, solving problems proactively, responding calmly to urgent issues, and ensuring buildings run efficiently and safely. Experience in facilities management, particularly within housing, age friendly or property settings is essential, along with an understanding of core building safety requirements, including Health & Safety, COSHH and compliance processes. A full, clean UK driving licence and access to your own vehicle is essential. Closing Date: 17 August 2026 Interview Date: TBC For an informal discussion please contact Helen Honeybone, Facilities Manager via email Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.

Customer Service Coordinator (Hybrid Working Available) Based Dorset/Devon/Somerset Job Type: Full-Time ( Maternity cover contact starting August 2026 ) £28k - £32k An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care. You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are resolved efficiently while delivering an exceptional customer experience. About You Previous experience in customer service, customer care Excellent communication and organisational skills. Strong attention to detail and the ability to manage multiple priorities. Confident using Microsoft Office. Experience within house building, construction, property, or maintenance would be advantageous but is not essential. Own transport to travel of the office or site What's on Offer Competitive salary. Hybrid working. Pension scheme. Training and development opportunities. Supportive team environment If you're looking for a varied role where you can make a real difference to the customer journey, we'd love to hear from you. Apply today or get in touch for a confidential conversation.

Business Engagement and Service Improvement Manager - Housing Permanent Eastleigh Up to 58,400 The role holder is responsible for collaborating with operational teams to shape ideas for change, support the development of robust business cases, and clearly articulate the drivers for change-whether regulatory, compliance, operational, or strategic. A core element of the role is leading the Business Engagement & Service Improvement team, including Service Improvement Coordinators and Root Cause Analysts, to ensure all initiatives are underpinned by customer feedback and insights. Alongside RCA insight, the role holder will work closely with the Customer Experience - Operations Team, Insights Team and People & Organisational Development (POD) to translate customer and colleague feedback into meaningful service improvements and cultural change initiatives. The Business Engagement & Service Improvement team also enables the business to self-deliver change where appropriate, by providing facilitation, guidance, and access to tools. This includes conducting reviews, undertaking gap analyses, and leading working groups to identify and shape new initiatives that feed into the wider Portfolio. The role holder works in partnership with the Head of Change & Service Improvement to support the identification, forecasting, and planning of demand, while providing insight and input into the prioritisation and sequencing of the overall Portfolio. They play a key role in managing stakeholder expectations around delivery timescales and scope, ensuring change is well-governed, strategically aligned, and impactful. Knowledge Detailed knowledge of the internal business environment and the wider Social Housing sector, including regulatory, compliance and operational drives as well as its challenges and opportunities. CIH Level 4 or above (preferred). Evidence of continued professional development, particularly in leadership, business change, or project management Understanding of customer engagement, service design, root cause analysis and continuous improvement methodologies. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Admin Coordinator Kingswood Based Construction and Maintenance £28-32k depending on experience Are you an Administrator working in the Construction, Property or Maintenance sector and looking for a new role, can you deal with planning, scheduling and coordinating engineers and sub contractors, if so this maybe the role for you As the companies Administrator / Co-ordinator you will provide administrative and operational support to ensure the smooth delivery of planned and reactive maintenance works. Acting as a key point of contact for tenants, policyholders, clients and engineers, the role is responsible for coordinating jobs, maintaining accurate records, communicating updates, and supporting the wider operations team to deliver excellent customer service. The successful candidate will be highly organised, customer-focused and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Administration Provide day-to-day administrative support to the Operations team. Maintain accurate electronic and paper records. Update internal job management systems with notes, documents and progress. Process emails and correspondence in a timely manner. Prepare quotations, work orders and completion documentation where required. Assist with scheduling appointments and engineer diaries. File compliance documentation and maintain company records. Customer & Tenant Communication Act as a professional first point of contact for tenants, leaseholders, policyholders and clients. Liaise with residents to arrange appointments and provide progress updates. Respond to telephone and email enquiries professionally and efficiently. Keep customers informed of any changes to appointments or works programmes. Escalate complaints or urgent issues to management where appropriate. Operational Support Coordinate reactive and planned maintenance works. Assist with ordering materials and tracking deliveries. Monitor outstanding jobs and follow up where required. Support engineers by ensuring job information is complete before attendance. Assist in obtaining quotations from suppliers and subcontractors. Ensure documentation is completed before jobs are closed. Compliance Maintain training and qualification records. Assist in keeping health and safety documentation up to date. Ensure compliance documents are uploaded and filed correctly. Support audits and accreditation processes. General Duties Work collaboratively with colleagues across all departments. Maintain confidentiality of company and client information. Undertake any reasonable duties within the scope of the role. Skills & Experience Essential Previous administration experience. Excellent organisational skills. Strong verbal and written communication. Professional telephone manner. Good customer service skills. Competent in Microsoft Office (Word, Excel and Outlook). Ability to prioritise workload and work under pressure. Excellent attention to detail. Desirable Experience within property maintenance, construction or facilities management. Experience using job management software. Knowledge of planned and reactive maintenance processes. Personal Attributes Friendly and approachable. Professional and reliable. Highly organised. Positive and proactive. Good problem-solving ability. Able to work independently and as part of a team. Committed to delivering excellent customer service. For further information on the role and the company please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDLOW