Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Sales Manager to join our team! As a Sales Manager y ou will mentor, influence, and lead a team of passionate sales consultants to deliver an exceptional prospect journey and member experience . All whilst challenging , plan ning and inspi ring the sales team to successfully hit individual and club monthly new member sales targets . You will a nal yse your clubs sales data, performance metrics, and over all member feedback to make data-informed decisions that optimize team strategies. Please be aware this role includes working evenings, weekends and public holidays as required . We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Uncapped Sales Commission and Annual Bonus Scheme Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Sales Manager we are looking for someone who : Has p revious experience within a fast-paced sales environment (within the leisure sector is desirable but not essential) Strong leadership skills with experience developing high-performing teams. A passion for all things health and fitness . A s trategic mindset with a commercial edge Overall great communication and collaboration skills A self-starter who takes pride in " delivering a quality" sales experience Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Aug 04, 2026
Full time
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Sales Manager to join our team! As a Sales Manager y ou will mentor, influence, and lead a team of passionate sales consultants to deliver an exceptional prospect journey and member experience . All whilst challenging , plan ning and inspi ring the sales team to successfully hit individual and club monthly new member sales targets . You will a nal yse your clubs sales data, performance metrics, and over all member feedback to make data-informed decisions that optimize team strategies. Please be aware this role includes working evenings, weekends and public holidays as required . We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Uncapped Sales Commission and Annual Bonus Scheme Free Club Membership for you and your family! Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Sales Manager we are looking for someone who : Has p revious experience within a fast-paced sales environment (within the leisure sector is desirable but not essential) Strong leadership skills with experience developing high-performing teams. A passion for all things health and fitness . A s trategic mindset with a commercial edge Overall great communication and collaboration skills A self-starter who takes pride in " delivering a quality" sales experience Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!
Assistant Store Manager Whitehaven Retail Up to 34,000 plus bonus Rapidly expanding retailer and the market leader in their sector! If you thrive in a fast-paced environment and are passionate about people, performance, and delivering results, this is a fantastic opportunity to take the next step in your retail career with a business that continues to grow year after year. Our client is a well-known, high-volume retailer, recognised for outstanding value and excellent customer service. With exciting expansion plans and new store openings, they are looking to develop and invest in future Store Managers. As an Assistant Store Manager, reporting to the Store Manager and leading a strong team, you will play a key role in driving sales, operational excellence and customer satisfaction. You'll take ownership of key KPIs including wages, wastage and shrinkage, while also ensuring high standards across customer service, compliance, audits and store presentation. Assistant Store Manager Responsibilities; Managing the day-to-day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Supporting Store Management in delivering company KPI's Leading, motivating, and developing your team to deliver exceptional customer service Maintaining high standards of store presentation, stock control, shrinkage, and administration compliance Ensuring compliance with all Health & Safety policies and legislation Using management information to make informed business decisions Driving operational efficiency and commercial performance The Ideal Assistant Store Manager Candidate; Has a proven track record in a fast-paced retail environment Enjoys being on the shop floor and leading by example Demonstrates strong operational, leadership, planning, organisational, interpersonal, and communication skills Is target-driven with a strong customer focus Is highly motivated, ambitious, and eager to progress Is a self-starter with a positive, can-do attitude This is an excellent opportunity to join a growing retailer that offers real career progression, responsibility and the chance to be part of an exciting success story. BH36680
Aug 04, 2026
Full time
Assistant Store Manager Whitehaven Retail Up to 34,000 plus bonus Rapidly expanding retailer and the market leader in their sector! If you thrive in a fast-paced environment and are passionate about people, performance, and delivering results, this is a fantastic opportunity to take the next step in your retail career with a business that continues to grow year after year. Our client is a well-known, high-volume retailer, recognised for outstanding value and excellent customer service. With exciting expansion plans and new store openings, they are looking to develop and invest in future Store Managers. As an Assistant Store Manager, reporting to the Store Manager and leading a strong team, you will play a key role in driving sales, operational excellence and customer satisfaction. You'll take ownership of key KPIs including wages, wastage and shrinkage, while also ensuring high standards across customer service, compliance, audits and store presentation. Assistant Store Manager Responsibilities; Managing the day-to-day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Supporting Store Management in delivering company KPI's Leading, motivating, and developing your team to deliver exceptional customer service Maintaining high standards of store presentation, stock control, shrinkage, and administration compliance Ensuring compliance with all Health & Safety policies and legislation Using management information to make informed business decisions Driving operational efficiency and commercial performance The Ideal Assistant Store Manager Candidate; Has a proven track record in a fast-paced retail environment Enjoys being on the shop floor and leading by example Demonstrates strong operational, leadership, planning, organisational, interpersonal, and communication skills Is target-driven with a strong customer focus Is highly motivated, ambitious, and eager to progress Is a self-starter with a positive, can-do attitude This is an excellent opportunity to join a growing retailer that offers real career progression, responsibility and the chance to be part of an exciting success story. BH36680
Transport Supervisor Hereford 30,000 - 36,000 Monday - Friday 9:30 - 18:00 Yolk Recruitment are partnered with a successful and well-established food and drink manufacturer based near Hereford who have been making premium award-winning products since 1880. They are searching for a Transport Supervisor to play a vital leadership role in keeping their operations running smoothly. This is what you'll be doing: Supervise the day-to-day transport operation, ensuring products are delivered safely, on time and to the highest service standards. Lead and support the Transport Planning team, managing workloads, shift cover and performance while promoting a safety-first culture. Oversee route planning, fleet performance and resource allocation, proactively resolving operational issues and supporting warehouse loading activities. Ensure full compliance with transport legislation, driver hours and company policies, while supporting audits and maintaining accurate records. Monitor transport KPIs, analyse operational performance and work with internal departments, drivers and the Transport Manager to drive continuous improvement. The experience you'll need in this role: Previous experience supervising transport or logistics operations within a fast-paced distribution environment. Strong understanding of fleet operations, transport legislation, drivers' hours regulations and tachograph compliance. Proven leadership experience with the ability to manage, coach and develop transport planning teams. Experience monitoring operational performance, analysing KPIs and implementing improvements to enhance efficiency and service levels. Excellent communication and stakeholder management skills, with the ability to build effective relationships across drivers, warehouse teams and internal departments. And this is what you'll get in return: 25 Days Holiday + Bank Holiday Discounted or free food Employee Discounts Life Insurance On-site Gym Company Pension On-site Parking Private Medical Insurance Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Aug 04, 2026
Full time
Transport Supervisor Hereford 30,000 - 36,000 Monday - Friday 9:30 - 18:00 Yolk Recruitment are partnered with a successful and well-established food and drink manufacturer based near Hereford who have been making premium award-winning products since 1880. They are searching for a Transport Supervisor to play a vital leadership role in keeping their operations running smoothly. This is what you'll be doing: Supervise the day-to-day transport operation, ensuring products are delivered safely, on time and to the highest service standards. Lead and support the Transport Planning team, managing workloads, shift cover and performance while promoting a safety-first culture. Oversee route planning, fleet performance and resource allocation, proactively resolving operational issues and supporting warehouse loading activities. Ensure full compliance with transport legislation, driver hours and company policies, while supporting audits and maintaining accurate records. Monitor transport KPIs, analyse operational performance and work with internal departments, drivers and the Transport Manager to drive continuous improvement. The experience you'll need in this role: Previous experience supervising transport or logistics operations within a fast-paced distribution environment. Strong understanding of fleet operations, transport legislation, drivers' hours regulations and tachograph compliance. Proven leadership experience with the ability to manage, coach and develop transport planning teams. Experience monitoring operational performance, analysing KPIs and implementing improvements to enhance efficiency and service levels. Excellent communication and stakeholder management skills, with the ability to build effective relationships across drivers, warehouse teams and internal departments. And this is what you'll get in return: 25 Days Holiday + Bank Holiday Discounted or free food Employee Discounts Life Insurance On-site Gym Company Pension On-site Parking Private Medical Insurance Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now! Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
FACILITIES MANAGER Reporting to the Production Director, the Facilities Manager will lead and manage all facilities-related activities across the Burnley site, ensuring the safe, efficient, compliant, and cost-effective operation of buildings, infrastructure, and associated services. The Facilities Manager is responsible for maintaining a high standard of site infrastructure, supporting operational delivery, and ensuring statutory compliance, while optimising facility performance and cost. The role will act as the primary interface for internal stakeholders and external service providers, whether services are delivered in-house or via subcontractors. Major Responsibilities: Health, Safety & Environment You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You will carry out assigned tasks and duties in a safe manner, in accordance with instructions, and comply with all Health, Safety & Environmental rules, policy, procedures, regulations and codes of practice. Ensure that you follow any instructions or health, safety & environmental training provided by the company and report any hazards, injuries or ill health that present a serious and imminent risk and inform your line manager about any shortcomings you identify within your health and safety arrangements. Facilities & Infrastructure Management Manage all site facilities including buildings, utilities, and infrastructure to ensure operational readiness Ensure facilities are maintained to a high standard of safety, compliance, and presentation Oversee planned preventative maintenance (PPM) and reactive maintenance activities Monitor building condition and develop improvement and refurbishment plans Health, Safety & Compliance Ensure full compliance with HSE legislation, company policies, and regulatory requirements Own site compliance areas such as fire safety, first aid and first response, inspections, statutory checks, and contractor management Conduct regular audits and risk assessments Ensure all contractors operate safely and in line with company procedures Update and maintain facilities critical inspection registers, Contractor & Supplier Management Manage external facilities management providers and subcontractors Define scope of work, KPIs, and service level agreements (SLAs) Support procurement activities including RFQs and supplier selection Monitor supplier performance, cost, and service delivery Review contractor RAMs prior to works commencing Operational Support Work closely with Production, Engineering, and Warehouse teams to ensure facilities support operational requirements Ensure availability of utilities, services, and workspace to meet business demand Support mobilisation of new equipment, layout changes, or site modifications Cost & Budget Management Develop and manage the facilities budget, including maintenance, utilities, and capital expenditure Identify cost-saving opportunities and drive efficiency improvements Track and report on facilities-related spend and performance Projects & Continuous Improvement Lead site improvement projects, including refurbishments, expansions, and infrastructure upgrades Support new facility development and commercialisation activities where required Drive continuous improvement in facilities operations, reliability, and cost Leadership & Stakeholder Management Act as the focal point for all facilities-related matters on site Provide leadership to any direct reports or third-party providers Build strong relationships with internal stakeholders and external partners Promote a proactive, safety-first culture aligned with wider operations Job Specific Education Required: Essential: Relevant professional qualifications (e.g. NEBOSH General Certificate, IWFM) preferred Desirable: Degree, HND, or equivalent in Facilities Management, Engineering, or related discipline Work Experience Required: Proven experience in facilities management within an industrial or manufacturing environment Experience managing contractors and outsourced service providers Strong understanding of building systems, maintenance, and compliance Skills & Knowledge Required: Strong knowledge of HSE and statutory compliance requirements Budget management and cost control experience Excellent organisational and planning skills Strong communication and stakeholder management capability Proactive, hands-on approach with problem-solving mindset Ability to manage multiple priorities in a fast-paced environment The requirement to travel % of time: Occasional travel may be required Flexibility to respond to site issues or emergencies Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Aug 04, 2026
Full time
FACILITIES MANAGER Reporting to the Production Director, the Facilities Manager will lead and manage all facilities-related activities across the Burnley site, ensuring the safe, efficient, compliant, and cost-effective operation of buildings, infrastructure, and associated services. The Facilities Manager is responsible for maintaining a high standard of site infrastructure, supporting operational delivery, and ensuring statutory compliance, while optimising facility performance and cost. The role will act as the primary interface for internal stakeholders and external service providers, whether services are delivered in-house or via subcontractors. Major Responsibilities: Health, Safety & Environment You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You will carry out assigned tasks and duties in a safe manner, in accordance with instructions, and comply with all Health, Safety & Environmental rules, policy, procedures, regulations and codes of practice. Ensure that you follow any instructions or health, safety & environmental training provided by the company and report any hazards, injuries or ill health that present a serious and imminent risk and inform your line manager about any shortcomings you identify within your health and safety arrangements. Facilities & Infrastructure Management Manage all site facilities including buildings, utilities, and infrastructure to ensure operational readiness Ensure facilities are maintained to a high standard of safety, compliance, and presentation Oversee planned preventative maintenance (PPM) and reactive maintenance activities Monitor building condition and develop improvement and refurbishment plans Health, Safety & Compliance Ensure full compliance with HSE legislation, company policies, and regulatory requirements Own site compliance areas such as fire safety, first aid and first response, inspections, statutory checks, and contractor management Conduct regular audits and risk assessments Ensure all contractors operate safely and in line with company procedures Update and maintain facilities critical inspection registers, Contractor & Supplier Management Manage external facilities management providers and subcontractors Define scope of work, KPIs, and service level agreements (SLAs) Support procurement activities including RFQs and supplier selection Monitor supplier performance, cost, and service delivery Review contractor RAMs prior to works commencing Operational Support Work closely with Production, Engineering, and Warehouse teams to ensure facilities support operational requirements Ensure availability of utilities, services, and workspace to meet business demand Support mobilisation of new equipment, layout changes, or site modifications Cost & Budget Management Develop and manage the facilities budget, including maintenance, utilities, and capital expenditure Identify cost-saving opportunities and drive efficiency improvements Track and report on facilities-related spend and performance Projects & Continuous Improvement Lead site improvement projects, including refurbishments, expansions, and infrastructure upgrades Support new facility development and commercialisation activities where required Drive continuous improvement in facilities operations, reliability, and cost Leadership & Stakeholder Management Act as the focal point for all facilities-related matters on site Provide leadership to any direct reports or third-party providers Build strong relationships with internal stakeholders and external partners Promote a proactive, safety-first culture aligned with wider operations Job Specific Education Required: Essential: Relevant professional qualifications (e.g. NEBOSH General Certificate, IWFM) preferred Desirable: Degree, HND, or equivalent in Facilities Management, Engineering, or related discipline Work Experience Required: Proven experience in facilities management within an industrial or manufacturing environment Experience managing contractors and outsourced service providers Strong understanding of building systems, maintenance, and compliance Skills & Knowledge Required: Strong knowledge of HSE and statutory compliance requirements Budget management and cost control experience Excellent organisational and planning skills Strong communication and stakeholder management capability Proactive, hands-on approach with problem-solving mindset Ability to manage multiple priorities in a fast-paced environment The requirement to travel % of time: Occasional travel may be required Flexibility to respond to site issues or emergencies Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Job Title: Automation Engineer Location: Middleton, Manchester Job Type: Full Time, Rotating Shifts Week 1 Mon to Thurs 6am-2pm, Friday 6am-1pm Week 2 Mon-Thurs 9.15am-5.45pm, Friday 11am-4pm Salary Upto £58k inclusive of shift allowance + 5% bonus = £61k DOE Reports To: Site Engineering Manager Job Summary: We are seeking a skilled Automation Engineer to drive continuous improvement initiatives, support shift engineers across the site, and work collaboratively with engineering and operations teams. The ideal candidate will possess expertise in automation and control systems, with hands-on experience in Allen Bradley and Siemens PLCs. This role involves identifying and implementing process improvement projects, coaching and mentoring engineers, and ensuring the reliability and efficiency of automated systems. Experience in the food manufacturing or FMCG (Fast-Moving Consumer Goods) industry is highly desirable. Key Responsibilities: Identify and lead automation improvement projects to enhance efficiency, safety, and productivity. Provide technical support to shift engineers across the site, ensuring smooth operation and troubleshooting of automation systems. Collaborate with the engineering and operations teams to develop and implement automated solutions that align with business objectives. Coach and support engineers by sharing technical knowledge and best practices in automation and control systems. Design, develop, and maintain PLC/HMI/SCADA programs, with a focus on Allen Bradley and Siemens systems. Perform system upgrades, modifications, and enhancements to improve operational performance. Conduct root cause analysis and implement corrective actions for automation-related issues. Ensure compliance with industry standards, safety regulations, and company policies. Document technical specifications, standard operating procedures, and system configurations. Stay updated with the latest automation technologies and recommend innovative solutions to improve efficiency. Qualifications and Skills: Recognised qualification in Electrical Engineering, Automation Engineering, Mechatronics, or a related field. Proven experience in automation engineering, with a strong focus on Allen Bradley and Siemens PLCs. Proficiency in HMI, SCADA, and industrial automation systems. Strong troubleshooting and problem-solving skills in automation and control systems. Experience working in food manufacturing or FMCG environments, with knowledge of industry-specific automation challenges and regulatory requirements. Ability to work collaboratively in a cross-functional team environment. Experience in continuous improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus. Excellent communication and leadership skills for coaching and mentoring engineers. Strong project management abilities to handle multiple projects simultaneously. Knowledge of industrial networking, sensors, and instrumentation is an advantage. Benefits 25 days holiday per year plus bank holidays Buy & sell holiday policy Pension contributions up to 10% BHSF Health Cash Plan Ride to work On site Physiotherapy Occupational health on site appointments Perkbox app discount rates on many high street stores Staff referral bonus Free food Wednesday every month on the Wednesday before pay day If you are a motivated Automation Engineer with expertise in Allen Bradley and Siemens systems, and you're passionate about improving processes and supporting engineering teams in the food manufacturing or FMCG industry, we encourage you to apply today! Additional Information Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering and Manufacturing, Food and Drinks, Pharmaceutical, Supply Chain and Procurement, and Professional Services. View our latest jobs on our website (url removed) and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Aug 04, 2026
Full time
Job Title: Automation Engineer Location: Middleton, Manchester Job Type: Full Time, Rotating Shifts Week 1 Mon to Thurs 6am-2pm, Friday 6am-1pm Week 2 Mon-Thurs 9.15am-5.45pm, Friday 11am-4pm Salary Upto £58k inclusive of shift allowance + 5% bonus = £61k DOE Reports To: Site Engineering Manager Job Summary: We are seeking a skilled Automation Engineer to drive continuous improvement initiatives, support shift engineers across the site, and work collaboratively with engineering and operations teams. The ideal candidate will possess expertise in automation and control systems, with hands-on experience in Allen Bradley and Siemens PLCs. This role involves identifying and implementing process improvement projects, coaching and mentoring engineers, and ensuring the reliability and efficiency of automated systems. Experience in the food manufacturing or FMCG (Fast-Moving Consumer Goods) industry is highly desirable. Key Responsibilities: Identify and lead automation improvement projects to enhance efficiency, safety, and productivity. Provide technical support to shift engineers across the site, ensuring smooth operation and troubleshooting of automation systems. Collaborate with the engineering and operations teams to develop and implement automated solutions that align with business objectives. Coach and support engineers by sharing technical knowledge and best practices in automation and control systems. Design, develop, and maintain PLC/HMI/SCADA programs, with a focus on Allen Bradley and Siemens systems. Perform system upgrades, modifications, and enhancements to improve operational performance. Conduct root cause analysis and implement corrective actions for automation-related issues. Ensure compliance with industry standards, safety regulations, and company policies. Document technical specifications, standard operating procedures, and system configurations. Stay updated with the latest automation technologies and recommend innovative solutions to improve efficiency. Qualifications and Skills: Recognised qualification in Electrical Engineering, Automation Engineering, Mechatronics, or a related field. Proven experience in automation engineering, with a strong focus on Allen Bradley and Siemens PLCs. Proficiency in HMI, SCADA, and industrial automation systems. Strong troubleshooting and problem-solving skills in automation and control systems. Experience working in food manufacturing or FMCG environments, with knowledge of industry-specific automation challenges and regulatory requirements. Ability to work collaboratively in a cross-functional team environment. Experience in continuous improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus. Excellent communication and leadership skills for coaching and mentoring engineers. Strong project management abilities to handle multiple projects simultaneously. Knowledge of industrial networking, sensors, and instrumentation is an advantage. Benefits 25 days holiday per year plus bank holidays Buy & sell holiday policy Pension contributions up to 10% BHSF Health Cash Plan Ride to work On site Physiotherapy Occupational health on site appointments Perkbox app discount rates on many high street stores Staff referral bonus Free food Wednesday every month on the Wednesday before pay day If you are a motivated Automation Engineer with expertise in Allen Bradley and Siemens systems, and you're passionate about improving processes and supporting engineering teams in the food manufacturing or FMCG industry, we encourage you to apply today! Additional Information Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering and Manufacturing, Food and Drinks, Pharmaceutical, Supply Chain and Procurement, and Professional Services. View our latest jobs on our website (url removed) and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Role: Interim Senior Commercial Manager (Digital) Length of engagement: Initial 6 months Contract Type: Interim - Full Time Rate : from 575/day (Inside IR35 - Umbrella) Start Date: ASAP Location: London - Hybrid (40% office attendance)CTC Clearance will need to be obtained prior to the start date. We are seeking an experienced Senior Commercial Manager to lead the commercial delivery of a major digital transformation programme within a high-profile public sector organisation. This is a hands-on interim assignment focused on delivering complex, outcome-based digital procurements. You will lead the commercial work stream rather than act as the overall programme manager. You will take ownership of the commercial strategy and delivery of several multi-million-pound digital procurements, helping to drive the programme from strategy through to evaluation and contract award. Your new role Leading end-to-end public sector digital procurements from strategy through to award and mobilisation. Developing commercially robust, outcome-based procurement models. Managing framework competitions and Procurement Act 2023 compliant routes to market. Drafting procurement documentation, evaluation methodologies and commercial contracts. Designing pricing models, KPIs, SLAs, performance measures and contract governance arrangements. Providing commercial expertise and guidance to senior stakeholders and governance boards. Managing procurement risks, assurance requirements and supplier engagement activities. Supporting knowledge transfer and capability development across the wider commercial and digital teams. What you'll need to succeed Significant experience leading high-value public sector digital or technology procurements through the full commercial life cycle. Strong knowledge of Procurement Act 2023 and PCR 2015. Proven experience running framework competitions and drafting tender documentation. Expertise using CCS/Government Commercial frameworks, including: Digital Outcomes & Specialists (DOS7), Management Consultancy Framework 4 (MCF4) and Technology Services 4 (TS4) Expertise in developing commercial strategies and translating business requirements into outcome-based procurement solutions. Experience designing Statements of Work, pricing models, KPIs, SLAs and contract management frameworks. The ability to influence senior stakeholders, navigate ambiguity and deliver results in fast-paced environments. Strong commercial strategy, evaluation and governance experience. A strong understanding of Agile delivery and digital professional services procurement. Be eligible to obtain UK CTC clearance. What you'll get in return Initial 6-month contract Opportunity to lead strategically important digital procurements. Exposure to senior stakeholders and complex, high-profile programmes. Flexible hybrid working arrangement If successful, CTC clearance will be undertaken before the start. What you need to do now If you have a proven track record delivering complex public sector digital procurements and are looking for your next interim challenge, we'd be keen to receive your application by clicking 'apply now'. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Seasonal
Role: Interim Senior Commercial Manager (Digital) Length of engagement: Initial 6 months Contract Type: Interim - Full Time Rate : from 575/day (Inside IR35 - Umbrella) Start Date: ASAP Location: London - Hybrid (40% office attendance)CTC Clearance will need to be obtained prior to the start date. We are seeking an experienced Senior Commercial Manager to lead the commercial delivery of a major digital transformation programme within a high-profile public sector organisation. This is a hands-on interim assignment focused on delivering complex, outcome-based digital procurements. You will lead the commercial work stream rather than act as the overall programme manager. You will take ownership of the commercial strategy and delivery of several multi-million-pound digital procurements, helping to drive the programme from strategy through to evaluation and contract award. Your new role Leading end-to-end public sector digital procurements from strategy through to award and mobilisation. Developing commercially robust, outcome-based procurement models. Managing framework competitions and Procurement Act 2023 compliant routes to market. Drafting procurement documentation, evaluation methodologies and commercial contracts. Designing pricing models, KPIs, SLAs, performance measures and contract governance arrangements. Providing commercial expertise and guidance to senior stakeholders and governance boards. Managing procurement risks, assurance requirements and supplier engagement activities. Supporting knowledge transfer and capability development across the wider commercial and digital teams. What you'll need to succeed Significant experience leading high-value public sector digital or technology procurements through the full commercial life cycle. Strong knowledge of Procurement Act 2023 and PCR 2015. Proven experience running framework competitions and drafting tender documentation. Expertise using CCS/Government Commercial frameworks, including: Digital Outcomes & Specialists (DOS7), Management Consultancy Framework 4 (MCF4) and Technology Services 4 (TS4) Expertise in developing commercial strategies and translating business requirements into outcome-based procurement solutions. Experience designing Statements of Work, pricing models, KPIs, SLAs and contract management frameworks. The ability to influence senior stakeholders, navigate ambiguity and deliver results in fast-paced environments. Strong commercial strategy, evaluation and governance experience. A strong understanding of Agile delivery and digital professional services procurement. Be eligible to obtain UK CTC clearance. What you'll get in return Initial 6-month contract Opportunity to lead strategically important digital procurements. Exposure to senior stakeholders and complex, high-profile programmes. Flexible hybrid working arrangement If successful, CTC clearance will be undertaken before the start. What you need to do now If you have a proven track record delivering complex public sector digital procurements and are looking for your next interim challenge, we'd be keen to receive your application by clicking 'apply now'. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Performance Manager Location: Warwick / London / Hybrid Contract Type: 6 months contract Job Purpose We're working with a leading organisation operating in a complex, regulated environment to appoint a Performance Manager. This is a high-impact leadership role responsible for shaping how performance is defined, measured, and understood at executive level. You will ensure senior leaders and the Board receive clear, timely, and high-quality insight that supports confident, evidence-based decision making. You will combine strong analytical capability with strategic thinking, stakeholder influence, and people leadership-translating complex operational, financial, and commercial data into clear executive narratives. What You'll Be Doing You will own and evolve the organisation's performance management approach, ensuring it is robust, relevant, and aligned to strategic priorities. Key responsibilities include: Performance Framework & Governance Lead the design, operation, and continuous improvement of the performance management framework Ensure performance measures are clearly defined, consistent, and aligned to business objectives Review and refine performance reporting, forums, and governance to ensure they remain decision-focused Ensure alignment between performance management and wider organisational strategy Executive Insight & Reporting Deliver high-quality performance insight to Executive and Board stakeholders Combine operational, financial, delivery, and external context into clear performance narratives Prepare and assure executive and board-level reports, packs, and presentations Ensure outputs are concise, accurate, and tailored to senior decision-making needs Challenge & Continuous Improvement Act as a critical friend to the business, challenging assumptions and performance narratives Identify gaps or weaknesses in performance data and drive improvements Improve how performance is measured, reported, and understood across the organisation Promote a culture of continuous improvement and analytical excellence Stakeholder Engagement & Leadership Work closely with Finance, governance, assurance, and functional teams Influence senior stakeholders and ensure joined-up performance insight Line manage and develop a team of Business Performance Analysts Set clear standards for analytical quality, insight, and delivery What We're Looking For You will bring: Experience in business performance, MI, analytics, or management roles at a senior level Proven exposure to executive or board-level reporting Experience leading or developing analytical teams Strong understanding of performance management in complex or regulated environments (or transferable experience) Ability to design or improve performance frameworks, reporting, or governance structures Strong analytical skills with the ability to translate complex data into clear insight Confidence influencing senior stakeholders and challenging assumptions Excellent communication skills with strong narrative-building capability Technical Skills Strong analytical capability using KPIs, metrics, and management information Experience with Power BI or similar reporting tools Advanced Excel and data interpretation skills Ability to synthesise complex quantitative and qualitative information into clear messages Experience producing executive and board-level reporting materials Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Aug 04, 2026
Contractor
Job Title: Performance Manager Location: Warwick / London / Hybrid Contract Type: 6 months contract Job Purpose We're working with a leading organisation operating in a complex, regulated environment to appoint a Performance Manager. This is a high-impact leadership role responsible for shaping how performance is defined, measured, and understood at executive level. You will ensure senior leaders and the Board receive clear, timely, and high-quality insight that supports confident, evidence-based decision making. You will combine strong analytical capability with strategic thinking, stakeholder influence, and people leadership-translating complex operational, financial, and commercial data into clear executive narratives. What You'll Be Doing You will own and evolve the organisation's performance management approach, ensuring it is robust, relevant, and aligned to strategic priorities. Key responsibilities include: Performance Framework & Governance Lead the design, operation, and continuous improvement of the performance management framework Ensure performance measures are clearly defined, consistent, and aligned to business objectives Review and refine performance reporting, forums, and governance to ensure they remain decision-focused Ensure alignment between performance management and wider organisational strategy Executive Insight & Reporting Deliver high-quality performance insight to Executive and Board stakeholders Combine operational, financial, delivery, and external context into clear performance narratives Prepare and assure executive and board-level reports, packs, and presentations Ensure outputs are concise, accurate, and tailored to senior decision-making needs Challenge & Continuous Improvement Act as a critical friend to the business, challenging assumptions and performance narratives Identify gaps or weaknesses in performance data and drive improvements Improve how performance is measured, reported, and understood across the organisation Promote a culture of continuous improvement and analytical excellence Stakeholder Engagement & Leadership Work closely with Finance, governance, assurance, and functional teams Influence senior stakeholders and ensure joined-up performance insight Line manage and develop a team of Business Performance Analysts Set clear standards for analytical quality, insight, and delivery What We're Looking For You will bring: Experience in business performance, MI, analytics, or management roles at a senior level Proven exposure to executive or board-level reporting Experience leading or developing analytical teams Strong understanding of performance management in complex or regulated environments (or transferable experience) Ability to design or improve performance frameworks, reporting, or governance structures Strong analytical skills with the ability to translate complex data into clear insight Confidence influencing senior stakeholders and challenging assumptions Excellent communication skills with strong narrative-building capability Technical Skills Strong analytical capability using KPIs, metrics, and management information Experience with Power BI or similar reporting tools Advanced Excel and data interpretation skills Ability to synthesise complex quantitative and qualitative information into clear messages Experience producing executive and board-level reporting materials Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
We are currently recruiting on behalf of our client for an experienced and inspiring Contact Centre Manager to lead their Customer Service Centre teams. This is a strategic leadership role offering a fantastic opportunity for someone who is passionate about driving performance, developing high-performing leaders, and shaping the future of a growing customer service operation from the outset. Key Responsibilities: Leading and inspiring Customer Service teams to deliver outstanding performance against operational, quality, compliance, and reporting standards Championing outstanding customer service, including inclusive and accessible support for customers in vulnerable situations Creating an engaging, inclusive, and supportive working environment, leading on colleague engagement, wellbeing, and performance Building strong relationships with internal and external stakeholders to influence and drive service improvements Leading, coaching, and developing a team of managers, empowering them to build confident, high-performing teams Championing innovation and continuous improvement, including the use of digital technology, Salesforce, omnichannel services, and AI to enhance customer outcomes Using data and insight to identify opportunities to improve performance and the overall customer journey Skills & Experience Required: Proven experience leading customer service operations within a contact centre environment, including responsibility for multiple teams and the leadership of managers Strong track record of improving performance, increasing engagement, and delivering excellent customer outcomes through continuous improvement Experience developing and coaching leaders, building capability, and creating high-performing, accountable teams A curious, innovative mindset with the ability to embrace new technology and lead teams through change Experience working within a regulated environment, with a sound understanding of compliance, assurance, and governance frameworks Strong knowledge of customer service operations, including complaint handling, escalation management, and supporting vulnerable customers Excellent communication, influencing, and decision-making skills, with the ability to build credibility with senior stakeholders If you are passionate about developing people, improving services, and creating outstanding customer experiences, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 04, 2026
Full time
We are currently recruiting on behalf of our client for an experienced and inspiring Contact Centre Manager to lead their Customer Service Centre teams. This is a strategic leadership role offering a fantastic opportunity for someone who is passionate about driving performance, developing high-performing leaders, and shaping the future of a growing customer service operation from the outset. Key Responsibilities: Leading and inspiring Customer Service teams to deliver outstanding performance against operational, quality, compliance, and reporting standards Championing outstanding customer service, including inclusive and accessible support for customers in vulnerable situations Creating an engaging, inclusive, and supportive working environment, leading on colleague engagement, wellbeing, and performance Building strong relationships with internal and external stakeholders to influence and drive service improvements Leading, coaching, and developing a team of managers, empowering them to build confident, high-performing teams Championing innovation and continuous improvement, including the use of digital technology, Salesforce, omnichannel services, and AI to enhance customer outcomes Using data and insight to identify opportunities to improve performance and the overall customer journey Skills & Experience Required: Proven experience leading customer service operations within a contact centre environment, including responsibility for multiple teams and the leadership of managers Strong track record of improving performance, increasing engagement, and delivering excellent customer outcomes through continuous improvement Experience developing and coaching leaders, building capability, and creating high-performing, accountable teams A curious, innovative mindset with the ability to embrace new technology and lead teams through change Experience working within a regulated environment, with a sound understanding of compliance, assurance, and governance frameworks Strong knowledge of customer service operations, including complaint handling, escalation management, and supporting vulnerable customers Excellent communication, influencing, and decision-making skills, with the ability to build credibility with senior stakeholders If you are passionate about developing people, improving services, and creating outstanding customer experiences, we would love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Business Development Manager Location: Remote (UK) with occasional travel to Brighton Help Organisations Build Trust, Resilience and Compliance Confidence We're growing fast, and we're looking for an ambitious Business Development Manager to join our commercial team. This is an opportunity to join a market-leading SaaS business helping organisations manage information security, data privacy and AI governance in a way that stands up to real scrutiny, not just a tick-box audit. Trusted by more than 65,000 users across 100+ countries, our platform helps businesses achieve and maintain standards including ISO 27001, GDPR, NIS2 and ISO 42001. If you're a consultative SaaS salesperson who enjoys building relationships, uncovering customer challenges and closing business, we'd love to hear from you. What You'll Be Doing Generating new business opportunities through a combination of inbound and outbound activity Managing the full sales cycle from qualification through to close Running discovery calls and product demonstrations Building strong relationships with key stakeholders and decision makers Understanding customer challenges and positioning solutions that deliver real value Managing and progressing a healthy pipeline of opportunities Collaborating closely with marketing and other internal teams Maintaining accurate CRM records and forecasting activity Consistently achieving and exceeding revenue targets What We're Looking For Previous experience in a SaaS Business Development role Experience managing the full sales cycle from prospecting through to close Strong consultative selling skills Excellent communication and relationship-building ability A proactive, self-motivated approach Experience managing your own pipeline and sales activity Comfortable working in a fast-paced growth environment Desirable Information security, compliance, cyber security or GRC experience Experience selling into regulated industries Additional European language skills Experience selling complex or value-led software solutions Why Join Us? Sell a Product That Matters Help organisations improve security, manage risk and build resilience in an increasingly complex digital world. Join a Growing Market Information security, privacy and AI governance are now board-level priorities, creating strong demand and significant growth opportunities. Uncapped Earning Potential Enjoy a competitive salary with a highly rewarding uncapped commission structure designed to recognise and reward high performance. Remote-First Flexibility Work from wherever you perform best, with occasional team collaboration days in Brighton. Grow Your Career Join a scaling SaaS business where you'll have genuine opportunities to develop, progress and make a visible impact. Benefits Remote-first working environment 25 days holiday plus bank holidays Additional holiday entitlement based on length of service NEST pension scheme Perkbox employee benefits platform Professional development and training support Regular company events and team meet-ups Collaborative, supportive and ambitious culture Ready for Your Next Challenge? If you're looking for a role where you can make an impact, develop your career and be part of a business shaping the future of information security, we'd love to hear from you.
Aug 04, 2026
Full time
Business Development Manager Location: Remote (UK) with occasional travel to Brighton Help Organisations Build Trust, Resilience and Compliance Confidence We're growing fast, and we're looking for an ambitious Business Development Manager to join our commercial team. This is an opportunity to join a market-leading SaaS business helping organisations manage information security, data privacy and AI governance in a way that stands up to real scrutiny, not just a tick-box audit. Trusted by more than 65,000 users across 100+ countries, our platform helps businesses achieve and maintain standards including ISO 27001, GDPR, NIS2 and ISO 42001. If you're a consultative SaaS salesperson who enjoys building relationships, uncovering customer challenges and closing business, we'd love to hear from you. What You'll Be Doing Generating new business opportunities through a combination of inbound and outbound activity Managing the full sales cycle from qualification through to close Running discovery calls and product demonstrations Building strong relationships with key stakeholders and decision makers Understanding customer challenges and positioning solutions that deliver real value Managing and progressing a healthy pipeline of opportunities Collaborating closely with marketing and other internal teams Maintaining accurate CRM records and forecasting activity Consistently achieving and exceeding revenue targets What We're Looking For Previous experience in a SaaS Business Development role Experience managing the full sales cycle from prospecting through to close Strong consultative selling skills Excellent communication and relationship-building ability A proactive, self-motivated approach Experience managing your own pipeline and sales activity Comfortable working in a fast-paced growth environment Desirable Information security, compliance, cyber security or GRC experience Experience selling into regulated industries Additional European language skills Experience selling complex or value-led software solutions Why Join Us? Sell a Product That Matters Help organisations improve security, manage risk and build resilience in an increasingly complex digital world. Join a Growing Market Information security, privacy and AI governance are now board-level priorities, creating strong demand and significant growth opportunities. Uncapped Earning Potential Enjoy a competitive salary with a highly rewarding uncapped commission structure designed to recognise and reward high performance. Remote-First Flexibility Work from wherever you perform best, with occasional team collaboration days in Brighton. Grow Your Career Join a scaling SaaS business where you'll have genuine opportunities to develop, progress and make a visible impact. Benefits Remote-first working environment 25 days holiday plus bank holidays Additional holiday entitlement based on length of service NEST pension scheme Perkbox employee benefits platform Professional development and training support Regular company events and team meet-ups Collaborative, supportive and ambitious culture Ready for Your Next Challenge? If you're looking for a role where you can make an impact, develop your career and be part of a business shaping the future of information security, we'd love to hear from you.
Ecommerce AI Engineer Office Location: Paddington, London Working arrangement: Hybrid - three days per week on-site Salary Range: 45,000- 55,000 Contract Type: Permanent, full-time Working hours: 40 hours per week Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Aug 04, 2026
Full time
Ecommerce AI Engineer Office Location: Paddington, London Working arrangement: Hybrid - three days per week on-site Salary Range: 45,000- 55,000 Contract Type: Permanent, full-time Working hours: 40 hours per week Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Your new company A well-established public sector organisation based in Leeds is seeking an experienced IT Contracts and Supplier Manager on a permanent basis to join its growing digital and technology function. This organisation is committed to delivering an outstanding experience for users through innovation, collaboration, and investment in technology services. Your new role Reporting into a senior technology leader, you will be responsible for managing the full lifecycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact for suppliers and contract-related matters Monitoring supplier performance against KPIs, SLAs, and contractual commitments Working closely with procurement, legal, finance, and technology teams Maintaining contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven experience managing IT supplier contracts and commercial relationships Strong contract negotiation and stakeholder management skills Experience monitoring supplier performance and managing contractual risk Knowledge of governance, compliance, and data protection requirements Ability to work effectively with technical, procurement, finance, and legal teams Excellent organisational, analytical, and communication skills Experience within IT contract management, the public sector, or higher education would be highly advantageous. What you'll get in return Salary of 38,784 to 46,049 per annum pro-rata Hybrid and flexible working arrangements(1-2 days a week on site per week) Generous annual leave entitlement Excellent pension scheme Opportunities for professional development and career progression The opportunity to play a key role in shaping supplier and technology strategy within a values-led organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Your new company A well-established public sector organisation based in Leeds is seeking an experienced IT Contracts and Supplier Manager on a permanent basis to join its growing digital and technology function. This organisation is committed to delivering an outstanding experience for users through innovation, collaboration, and investment in technology services. Your new role Reporting into a senior technology leader, you will be responsible for managing the full lifecycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact for suppliers and contract-related matters Monitoring supplier performance against KPIs, SLAs, and contractual commitments Working closely with procurement, legal, finance, and technology teams Maintaining contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven experience managing IT supplier contracts and commercial relationships Strong contract negotiation and stakeholder management skills Experience monitoring supplier performance and managing contractual risk Knowledge of governance, compliance, and data protection requirements Ability to work effectively with technical, procurement, finance, and legal teams Excellent organisational, analytical, and communication skills Experience within IT contract management, the public sector, or higher education would be highly advantageous. What you'll get in return Salary of 38,784 to 46,049 per annum pro-rata Hybrid and flexible working arrangements(1-2 days a week on site per week) Generous annual leave entitlement Excellent pension scheme Opportunities for professional development and career progression The opportunity to play a key role in shaping supplier and technology strategy within a values-led organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Junior Project Manager (SaaS) Remote, UK (with travel to customer sites) 30,000 - 35,000 + Progression + Benefits Are you an ambitious and early-career Project Manager looking to build your experience delivering SaaS and digital transformation projects while receiving structured training and clear progression? This is an excellent opportunity for a Junior Project Manager to join a growing organisation where you will gain hands-on experience supporting end-to-end project delivery across the architectural, engineering and manufacturing sectors. You will work closely with senior stakeholders and technical teams, helping to deliver innovative digital and software solutions. In this role, you will assist in managing project timelines, documentation, and stakeholder communication, while learning how to oversee governance, risk, and delivery performance. You will be supported in developing your project management skills and will play a key role in ensuring projects are delivered on time and to a high standard. The ideal candidate will have some experience supporting technology or SaaS projects, strong communication skills, and a desire to grow into a fully-fledged Project Manager. This role offers structured progression, training, and exposure to complex, high-value projects. The Role: Support the delivery of multiple SaaS and digital projects Assist with project plans, timelines, and stakeholder communication Help manage documentation, reporting, and KPIs Facilitate workshops and support client engagement Work with cross-functional teams to deliver project outcomes The Person 1-3 years' experience in project coordination or junior project management Understanding of project delivery frameworks and governance fundamentals Strong communication and stakeholder engagement skills Interest in SaaS, digital transformation, or cloud technologies Keen to learn and progress within project management Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 04, 2026
Full time
Junior Project Manager (SaaS) Remote, UK (with travel to customer sites) 30,000 - 35,000 + Progression + Benefits Are you an ambitious and early-career Project Manager looking to build your experience delivering SaaS and digital transformation projects while receiving structured training and clear progression? This is an excellent opportunity for a Junior Project Manager to join a growing organisation where you will gain hands-on experience supporting end-to-end project delivery across the architectural, engineering and manufacturing sectors. You will work closely with senior stakeholders and technical teams, helping to deliver innovative digital and software solutions. In this role, you will assist in managing project timelines, documentation, and stakeholder communication, while learning how to oversee governance, risk, and delivery performance. You will be supported in developing your project management skills and will play a key role in ensuring projects are delivered on time and to a high standard. The ideal candidate will have some experience supporting technology or SaaS projects, strong communication skills, and a desire to grow into a fully-fledged Project Manager. This role offers structured progression, training, and exposure to complex, high-value projects. The Role: Support the delivery of multiple SaaS and digital projects Assist with project plans, timelines, and stakeholder communication Help manage documentation, reporting, and KPIs Facilitate workshops and support client engagement Work with cross-functional teams to deliver project outcomes The Person 1-3 years' experience in project coordination or junior project management Understanding of project delivery frameworks and governance fundamentals Strong communication and stakeholder engagement skills Interest in SaaS, digital transformation, or cloud technologies Keen to learn and progress within project management Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Aug 04, 2026
Contractor
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Role : Children's Residential Deputy Manager Location : Sittingbourne Salary - 34,000 to 42,000 per annum This is a full time position - Please note, we do not offer sponsorship The Children's Residential Deputy Manager supports the Registered Manager in the effective leadership, management, and operation of a children's residential home. The role is responsible for ensuring high-quality care, safeguarding, and positive outcomes for children and young people. The Deputy Manager leads and motivates staff, oversees daily operations, and ensures compliance with relevant legislation, regulations, and organisational policies. In the absence of the Registered Manager, the Deputy Manager assumes responsibility for the management of the home. Key Responsibilities Leadership and Management Support the Registered Manager in the overall management of the residential home. Provide leadership, supervision, and guidance to residential staff and team leaders. Promote a positive, child-centred culture that reflects the organisation's values and objectives. Assist with staff recruitment, induction, training, supervision, and performance management. Lead shifts and oversee the smooth running of the home when required. Deputise for the Registered Manager during periods of absence. Care and Support of Children Ensure children and young people receive high-quality care that meets their individual needs. Promote positive outcomes in education, health, emotional wellbeing, and independence. Ensure care plans, placement plans, behaviour support plans, and risk assessments are effectively implemented and reviewed. Build positive relationships with children and young people, acting as a role model and advocate. Support staff in managing challenging behaviour through therapeutic and restorative approaches. Encourage children's participation in decisions affecting their lives and care. Safeguarding and Child Protection Ensure safeguarding and child protection procedures are understood and followed by all staff. Respond appropriately to safeguarding concerns, allegations, incidents, and complaints. Maintain a safe environment that protects children from harm, abuse, neglect, and exploitation. Promote a culture of vigilance, accountability, and professional curiosity. Ensure all incidents are recorded, reported, and investigated in line with policies and statutory requirements. Operational Management Monitor and maintain high standards of care, documentation, and record keeping. Oversee staff rotas, shift planning, and resource allocation. Support budget management and the effective use of resources. Ensure medication is managed safely and in accordance with policy and legislation. Monitor the quality of care and contribute to service improvement plans. Participate in on-call duties as required. Regulatory Compliance and Quality Assurance Support compliance with relevant legislation, regulations, and standards governing children's residential care. Assist in preparing for inspections and audits. Monitor the home's performance against quality standards and regulatory requirements. Ensure policies, procedures, and risk assessments are reviewed and implemented effectively. Contribute to quality assurance systems and continuous improvement initiatives. Partnership Working Develop and maintain effective relationships with social workers, families, schools, healthcare professionals, and other stakeholders. Attend care reviews, strategy meetings, professionals' meetings, and court proceedings where required. Advocate for children and ensure their views are represented in planning and decision-making processes. Promote collaborative working to achieve positive outcomes for children and young people. Health, Safety, and Wellbeing Ensure the home maintains a safe, clean, and welcoming environment. Promote health and safety practices and ensure compliance with organisational policies. Support staff wellbeing and foster a positive working environment. Manage emergencies and incidents effectively, ensuring appropriate action is taken. Person Specification Essential Requirements at least 3 years experience working within children's residential care. Experience of supervising or managing staff within a residential setting Strong knowledge of safeguarding, child protection, and residential childcare regulations. Ability to lead teams, manage performance, and support staff development. Ability to work flexibly, including evenings, weekends, sleep-ins, and on-call duties where required. Qualifications Level 3 Diploma for Residential Childcare (or equivalent). Level 5 Diploma in Leadership and Management for Residential Childcare, or willingness to achieve within required timescales.
Aug 04, 2026
Full time
Role : Children's Residential Deputy Manager Location : Sittingbourne Salary - 34,000 to 42,000 per annum This is a full time position - Please note, we do not offer sponsorship The Children's Residential Deputy Manager supports the Registered Manager in the effective leadership, management, and operation of a children's residential home. The role is responsible for ensuring high-quality care, safeguarding, and positive outcomes for children and young people. The Deputy Manager leads and motivates staff, oversees daily operations, and ensures compliance with relevant legislation, regulations, and organisational policies. In the absence of the Registered Manager, the Deputy Manager assumes responsibility for the management of the home. Key Responsibilities Leadership and Management Support the Registered Manager in the overall management of the residential home. Provide leadership, supervision, and guidance to residential staff and team leaders. Promote a positive, child-centred culture that reflects the organisation's values and objectives. Assist with staff recruitment, induction, training, supervision, and performance management. Lead shifts and oversee the smooth running of the home when required. Deputise for the Registered Manager during periods of absence. Care and Support of Children Ensure children and young people receive high-quality care that meets their individual needs. Promote positive outcomes in education, health, emotional wellbeing, and independence. Ensure care plans, placement plans, behaviour support plans, and risk assessments are effectively implemented and reviewed. Build positive relationships with children and young people, acting as a role model and advocate. Support staff in managing challenging behaviour through therapeutic and restorative approaches. Encourage children's participation in decisions affecting their lives and care. Safeguarding and Child Protection Ensure safeguarding and child protection procedures are understood and followed by all staff. Respond appropriately to safeguarding concerns, allegations, incidents, and complaints. Maintain a safe environment that protects children from harm, abuse, neglect, and exploitation. Promote a culture of vigilance, accountability, and professional curiosity. Ensure all incidents are recorded, reported, and investigated in line with policies and statutory requirements. Operational Management Monitor and maintain high standards of care, documentation, and record keeping. Oversee staff rotas, shift planning, and resource allocation. Support budget management and the effective use of resources. Ensure medication is managed safely and in accordance with policy and legislation. Monitor the quality of care and contribute to service improvement plans. Participate in on-call duties as required. Regulatory Compliance and Quality Assurance Support compliance with relevant legislation, regulations, and standards governing children's residential care. Assist in preparing for inspections and audits. Monitor the home's performance against quality standards and regulatory requirements. Ensure policies, procedures, and risk assessments are reviewed and implemented effectively. Contribute to quality assurance systems and continuous improvement initiatives. Partnership Working Develop and maintain effective relationships with social workers, families, schools, healthcare professionals, and other stakeholders. Attend care reviews, strategy meetings, professionals' meetings, and court proceedings where required. Advocate for children and ensure their views are represented in planning and decision-making processes. Promote collaborative working to achieve positive outcomes for children and young people. Health, Safety, and Wellbeing Ensure the home maintains a safe, clean, and welcoming environment. Promote health and safety practices and ensure compliance with organisational policies. Support staff wellbeing and foster a positive working environment. Manage emergencies and incidents effectively, ensuring appropriate action is taken. Person Specification Essential Requirements at least 3 years experience working within children's residential care. Experience of supervising or managing staff within a residential setting Strong knowledge of safeguarding, child protection, and residential childcare regulations. Ability to lead teams, manage performance, and support staff development. Ability to work flexibly, including evenings, weekends, sleep-ins, and on-call duties where required. Qualifications Level 3 Diploma for Residential Childcare (or equivalent). Level 5 Diploma in Leadership and Management for Residential Childcare, or willingness to achieve within required timescales.
HSE Assistant Are you passionate about creating safe, compliant, and environmentally responsible workplaces? Do you thrive in a hands-on role where you can make a real impact on workplace safety and continuous improvement? If so, we have an exciting opportunity for an HSE Assistant to join a growing and well-established organisation in Liverpool. Liverpool Full-Time Monday - Friday 30,000 - 36,000 per annum, DOE The Role Working closely with the HSE Manager, you will play a key role in supporting the site's health, safety, and environmental objectives. Key Responsibilities Conducting workplace inspections and identifying potential hazards, ensuring corrective actions are implemented. Supporting the review and maintenance of site risk assessments. Assisting with the development, implementation, and continuous improvement of health and safety procedures. Carrying out audits of operational activities, including permit-to-work and lockout/tagout processes. Completing and reviewing COSHH assessments to ensure compliance with regulatory requirements. Monitoring adherence to standard operating procedures through regular workplace checks. Delivering HSE inductions for new employees, contractors, and visitors. Maintaining HSE communication boards and ensuring information remains accurate and up to date. Collecting, monitoring, and analysing safety performance data to identify trends and areas for improvement. Supporting investigations and problem-solving activities aimed at reducing risk and improving safety performance. Maintaining accurate HSE records, documentation, and reports. About You To be considered for this role, you will have: A NEBOSH General Certificate or NVQ Level 3 in Occupational Health & Safety, or be actively working towards achieving one. Previous experience within a manufacturing, production, or warehouse environment. A sound understanding of current health, safety, and environmental legislation. Strong organisational skills with excellent attention to detail. Effective communication skills and the ability to work collaboratively across all levels of the business. Good IT skills, including proficiency in Microsoft Office applications. Apply now to take the next step in your career! If you're looking to develop your career in Health, Safety & Environmental management and want to be part of a business that values safety, compliance, and continuous improvement, we'd love to hear from you. For more job opportunities and general updates from Adecco, please follow us on our new Facebook page (url removed) aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 04, 2026
Full time
HSE Assistant Are you passionate about creating safe, compliant, and environmentally responsible workplaces? Do you thrive in a hands-on role where you can make a real impact on workplace safety and continuous improvement? If so, we have an exciting opportunity for an HSE Assistant to join a growing and well-established organisation in Liverpool. Liverpool Full-Time Monday - Friday 30,000 - 36,000 per annum, DOE The Role Working closely with the HSE Manager, you will play a key role in supporting the site's health, safety, and environmental objectives. Key Responsibilities Conducting workplace inspections and identifying potential hazards, ensuring corrective actions are implemented. Supporting the review and maintenance of site risk assessments. Assisting with the development, implementation, and continuous improvement of health and safety procedures. Carrying out audits of operational activities, including permit-to-work and lockout/tagout processes. Completing and reviewing COSHH assessments to ensure compliance with regulatory requirements. Monitoring adherence to standard operating procedures through regular workplace checks. Delivering HSE inductions for new employees, contractors, and visitors. Maintaining HSE communication boards and ensuring information remains accurate and up to date. Collecting, monitoring, and analysing safety performance data to identify trends and areas for improvement. Supporting investigations and problem-solving activities aimed at reducing risk and improving safety performance. Maintaining accurate HSE records, documentation, and reports. About You To be considered for this role, you will have: A NEBOSH General Certificate or NVQ Level 3 in Occupational Health & Safety, or be actively working towards achieving one. Previous experience within a manufacturing, production, or warehouse environment. A sound understanding of current health, safety, and environmental legislation. Strong organisational skills with excellent attention to detail. Effective communication skills and the ability to work collaboratively across all levels of the business. Good IT skills, including proficiency in Microsoft Office applications. Apply now to take the next step in your career! If you're looking to develop your career in Health, Safety & Environmental management and want to be part of a business that values safety, compliance, and continuous improvement, we'd love to hear from you. For more job opportunities and general updates from Adecco, please follow us on our new Facebook page (url removed) aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Branta Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
We are seeking a Gas Maintenance Supervisor to lead our field engineering team. This pivotal role is designed for a multi-skilled commercial heating expert who transitions seamlessly between providing high-level technical support and driving team performance. Key Responsibilities Technical Leadership: Act as the ultimate escalation point for real-time diagnostic support on complex commercial gas systems, industrial boiler plants, space heating, and hot water systems. Team Supervision: Direct, schedule, and dispatch a team of multi-skilled Gas and Mechanical engineers, optimizing daily route planning and reactive call-outs. PPM & Quality Assurance: Oversee the delivery of rigorous planned preventative maintenance (PPM) and reactive repairs, conducting on-site technical audits to ensure high workmanship standards. Safety & Compliance: Enforce absolute statutory compliance with Gas Safety (Installation and Use) Regulations, maintaining pristine audit trails and reviewing site-specific safety protocols (RAMS). Mentorship & Training: Nurture internal talent by identifying skill gaps, conducting tool-box talks, and ensuring engineers are prepared for their ACS assessments. Client & SLA Management: Interface with commercial building managers to explain technical faults, provide precise repair estimates, and protect contract SLAs. What We Are Looking For Extensive hands-on field experience servicing, maintaining, and fault-finding on commercial gas plant, burners, and associated heating infrastructure. Prior experience acting as a Senior Engineer, Lead Technician, or Supervisor within a commercial building services or FM environment. Active, valid technical credentials: ACS Commercial Gas (e.g., COCN1, CIGA1, CORT1, ICPN1) and domestic gas certificates. An NVQ Level 3 in Plumbing and Heating or Mechanical Engineering is highly desirable. Strong schematic, blueprint, and pipework drawing reading capability. Comfort utilizing CAFM software networks to track job progress and compliance logs. Full, clean UK driving licence. Apply online or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Aug 04, 2026
Full time
We are seeking a Gas Maintenance Supervisor to lead our field engineering team. This pivotal role is designed for a multi-skilled commercial heating expert who transitions seamlessly between providing high-level technical support and driving team performance. Key Responsibilities Technical Leadership: Act as the ultimate escalation point for real-time diagnostic support on complex commercial gas systems, industrial boiler plants, space heating, and hot water systems. Team Supervision: Direct, schedule, and dispatch a team of multi-skilled Gas and Mechanical engineers, optimizing daily route planning and reactive call-outs. PPM & Quality Assurance: Oversee the delivery of rigorous planned preventative maintenance (PPM) and reactive repairs, conducting on-site technical audits to ensure high workmanship standards. Safety & Compliance: Enforce absolute statutory compliance with Gas Safety (Installation and Use) Regulations, maintaining pristine audit trails and reviewing site-specific safety protocols (RAMS). Mentorship & Training: Nurture internal talent by identifying skill gaps, conducting tool-box talks, and ensuring engineers are prepared for their ACS assessments. Client & SLA Management: Interface with commercial building managers to explain technical faults, provide precise repair estimates, and protect contract SLAs. What We Are Looking For Extensive hands-on field experience servicing, maintaining, and fault-finding on commercial gas plant, burners, and associated heating infrastructure. Prior experience acting as a Senior Engineer, Lead Technician, or Supervisor within a commercial building services or FM environment. Active, valid technical credentials: ACS Commercial Gas (e.g., COCN1, CIGA1, CORT1, ICPN1) and domestic gas certificates. An NVQ Level 3 in Plumbing and Heating or Mechanical Engineering is highly desirable. Strong schematic, blueprint, and pipework drawing reading capability. Comfort utilizing CAFM software networks to track job progress and compliance logs. Full, clean UK driving licence. Apply online or contact Astrid Camacho at Branta Recruitment for a confidential conversation.
Broadband Sales Team Manager Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional custom click apply for full job details
Aug 04, 2026
Full time
Broadband Sales Team Manager Location: Chester Job Type: Full-Time Salary: £30,000 + OTE Bonus of £13,500£15,000 per year Money Expert is an independent comparison business looking for an experienced Broadband Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales , you'll be responsible for driving sales performance, developing your team, and delivering exceptional custom click apply for full job details
Customer Implementations and Training Lead Competitive salary and performance-based bonus Hybrid must be able to commute to Leeds office Type: Full-time, Permanent About Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact. As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience. The Role You'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information. Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down. In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base. Key Responsibilities Full implementation lifecycle from kick-off through to go-live and CS handover. Discovery and scoping calls to translate client requirements into configuration decisions. Implementation plans and project trackers maintained in real time Stakeholder management across client-side and internal teams, including escalation handling. Acceptance criteria definition and UAT coordination. Handover documentation that gives the CS team everything they need to own the account. Contribution to implementation process improvement like templates and playbooks. Training and enablement for internal and external stakeholders. Skills and Experience Required Educated to degree level Demonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects. Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT. Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders. Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts. Strong organisational skills, your project management doesn't depend on being reminded. Experience in enablement/training environments, communicating with large audiences at all levels. Preferred Experience in HR tech, L&D, or adjacent SaaS categories. Familiarity with Zendesk, Salesforce, or similar CRM/support tooling. Exposure to LMS platforms or workforce training environments. Understanding of an enterprise organisation s structure, including L&D, HR and compliance functions. What success in this role looks like Six months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future. Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally. Why Join Cognexo? This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness. Competitive salary and performance-based bonus. Hybrid flexibility and a culture built on trust and accountability. A high-impact role with real influence and long-term career growth. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 04, 2026
Full time
Customer Implementations and Training Lead Competitive salary and performance-based bonus Hybrid must be able to commute to Leeds office Type: Full-time, Permanent About Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact. As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience. The Role You'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information. Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down. In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base. Key Responsibilities Full implementation lifecycle from kick-off through to go-live and CS handover. Discovery and scoping calls to translate client requirements into configuration decisions. Implementation plans and project trackers maintained in real time Stakeholder management across client-side and internal teams, including escalation handling. Acceptance criteria definition and UAT coordination. Handover documentation that gives the CS team everything they need to own the account. Contribution to implementation process improvement like templates and playbooks. Training and enablement for internal and external stakeholders. Skills and Experience Required Educated to degree level Demonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects. Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT. Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders. Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts. Strong organisational skills, your project management doesn't depend on being reminded. Experience in enablement/training environments, communicating with large audiences at all levels. Preferred Experience in HR tech, L&D, or adjacent SaaS categories. Familiarity with Zendesk, Salesforce, or similar CRM/support tooling. Exposure to LMS platforms or workforce training environments. Understanding of an enterprise organisation s structure, including L&D, HR and compliance functions. What success in this role looks like Six months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future. Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally. Why Join Cognexo? This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness. Competitive salary and performance-based bonus. Hybrid flexibility and a culture built on trust and accountability. A high-impact role with real influence and long-term career growth. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Estates Co-ordinator / Administrator Location: Dartford, Kent Start Date: 13 July 2026 End Date: 30 November 2026 (Potential Extension Available) Pay Rate: 13.00 per hour PAYE Hours: 37.5 per week Are you an organised and detail-oriented administrator looking to build your experience within a fast-paced healthcare environment? We are recruiting for an Estates Co-ordinator /Administrator to support a busy healthcare facilities team in Dartford. This is a fantastic opportunity to join an essential service that helps maintain and support healthcare operations, ensuring processes, compliance, procurement and administration activities run smoothly and efficiently. The Role As an Estates Co-ordinator, you will provide vital administrative and operational support to the Estates team. This varied position combines procurement, compliance, payroll administration, reporting and general coordination duties, making it ideal for someone who enjoys a busy and dynamic workload. Working Hours The service operates between 07:00 and 19:00. Shift patterns include and must be available for all: 07:00 - 15:00 09:00 - 17:00 11:00 - 19:00 Weekend shifts are 09:00 - 17:00. The team structure includes: 2 positions working Monday to Friday 1 position working Saturday and Sunday plus 3 weekdays Flexibility is required to support operational needs. Key Responsibilities Procurement and Purchasing Raise purchase orders using approved procurement systems Ensure purchasing activities comply with company policy and delegated authority levels Process and receipt invoices accurately Maintain procurement records and documentation Administrative Support Provide day-to-day support to Estates Managers and operational teams Prepare documents, reports and correspondence Maintain filing systems and accurate records Manage schedules and coordinate administrative activities Handle ad hoc administration tasks as required Payroll Administration Run monthly payroll files for approval and submission Ensure payroll data is accurate and completed within deadlines Maintain payroll records and supporting documentation Compliance and Reporting Maintain statutory and contractual compliance documentation Support audits and governance activities Produce reports and performance information Assist with management reviews and compliance monitoring Systems and Data Management Update information within CAFM and other Estates systems Maintain accurate records and databases Support reporting and data analysis activities Team Communication Produce monthly team newsletters Support the development of Toolbox Talks under management guidance Take accurate minutes during meetings held in person or via Microsoft Teams Act as a key point of contact for administrative queries What We're Looking For Essential Skills and Experience Previous administration, coordinator or office support experience Excellent organisational and time management skills Strong attention to detail Good Microsoft Office skills including Word, Excel, Outlook and Teams Excellent written and verbal communication skills Ability to manage multiple priorities and deadlines Professional and proactive approach to work Desirable Experience Procurement or purchasing administration Payroll administration CAFM systems knowledge Facilities management, estates, healthcare or NHS experience Compliance and governance administration Why Apply? If you are a proactive administrator with excellent attention to detail and are looking for an opportunity within a healthcare setting, we would love to hear from you. Apply today. Apply Today and Make a Difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 04, 2026
Seasonal
Estates Co-ordinator / Administrator Location: Dartford, Kent Start Date: 13 July 2026 End Date: 30 November 2026 (Potential Extension Available) Pay Rate: 13.00 per hour PAYE Hours: 37.5 per week Are you an organised and detail-oriented administrator looking to build your experience within a fast-paced healthcare environment? We are recruiting for an Estates Co-ordinator /Administrator to support a busy healthcare facilities team in Dartford. This is a fantastic opportunity to join an essential service that helps maintain and support healthcare operations, ensuring processes, compliance, procurement and administration activities run smoothly and efficiently. The Role As an Estates Co-ordinator, you will provide vital administrative and operational support to the Estates team. This varied position combines procurement, compliance, payroll administration, reporting and general coordination duties, making it ideal for someone who enjoys a busy and dynamic workload. Working Hours The service operates between 07:00 and 19:00. Shift patterns include and must be available for all: 07:00 - 15:00 09:00 - 17:00 11:00 - 19:00 Weekend shifts are 09:00 - 17:00. The team structure includes: 2 positions working Monday to Friday 1 position working Saturday and Sunday plus 3 weekdays Flexibility is required to support operational needs. Key Responsibilities Procurement and Purchasing Raise purchase orders using approved procurement systems Ensure purchasing activities comply with company policy and delegated authority levels Process and receipt invoices accurately Maintain procurement records and documentation Administrative Support Provide day-to-day support to Estates Managers and operational teams Prepare documents, reports and correspondence Maintain filing systems and accurate records Manage schedules and coordinate administrative activities Handle ad hoc administration tasks as required Payroll Administration Run monthly payroll files for approval and submission Ensure payroll data is accurate and completed within deadlines Maintain payroll records and supporting documentation Compliance and Reporting Maintain statutory and contractual compliance documentation Support audits and governance activities Produce reports and performance information Assist with management reviews and compliance monitoring Systems and Data Management Update information within CAFM and other Estates systems Maintain accurate records and databases Support reporting and data analysis activities Team Communication Produce monthly team newsletters Support the development of Toolbox Talks under management guidance Take accurate minutes during meetings held in person or via Microsoft Teams Act as a key point of contact for administrative queries What We're Looking For Essential Skills and Experience Previous administration, coordinator or office support experience Excellent organisational and time management skills Strong attention to detail Good Microsoft Office skills including Word, Excel, Outlook and Teams Excellent written and verbal communication skills Ability to manage multiple priorities and deadlines Professional and proactive approach to work Desirable Experience Procurement or purchasing administration Payroll administration CAFM systems knowledge Facilities management, estates, healthcare or NHS experience Compliance and governance administration Why Apply? If you are a proactive administrator with excellent attention to detail and are looking for an opportunity within a healthcare setting, we would love to hear from you. Apply today. Apply Today and Make a Difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Your new company Your new role Hays are delighted to be partnering with a leading professional services organisation to recruit a Business Support Manager. This is a high-profile leadership opportunity responsible for managing a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business. As Business Support Manager, you will lead, coach and develop a large team of Executive Assistants, ensuring resources are effectively deployed to meet business priorities. You will work closely with senior stakeholders to drive service excellence, implement operational improvements and champion change across the EA function. Key responsibilities include: Leading and developing a team of circa 40 Executive Assistants. Managing performance, engagement, absence and development activities. Forecasting resource requirements and ensuring effective deployment of EAs. Building strong relationships with Partners and senior stakeholders. Driving service improvements, operational efficiencies and best practice. Acting as an escalation point for complex stakeholder issues. Leading recruitment, onboarding and succession planning activities. Monitoring team utilisation, service delivery metrics and operational performance. Supporting organisational change initiatives and developing a high-performance culture. What you'll need to succeed Proven experience managing large teams within a professional services or corporate environment. Strong people leadership skills with experience managing performance and developing talent. Exceptional stakeholder management skills, with the confidence to influence senior leaders. Experience working alongside Executive Assistants, Personal Assistants or business support functions. Commercial awareness and strong operational management capabilities. Excellent communication, coaching and conflict resolution skills. A proactive, solutions-focused approach with a commitment to continuous improvement. What you'll get in return Opportunity to lead a strategic business support function within a highly respected organisation. Hybrid working model with flexibility to work across multiple office locations. Strong focus on learning, development and career progression. Salary 50,000 - 60,000 per year, plus bonus and comprehensive benefits package. Collaborative and inclusive working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 04, 2026
Full time
Your new company Your new role Hays are delighted to be partnering with a leading professional services organisation to recruit a Business Support Manager. This is a high-profile leadership opportunity responsible for managing a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business. As Business Support Manager, you will lead, coach and develop a large team of Executive Assistants, ensuring resources are effectively deployed to meet business priorities. You will work closely with senior stakeholders to drive service excellence, implement operational improvements and champion change across the EA function. Key responsibilities include: Leading and developing a team of circa 40 Executive Assistants. Managing performance, engagement, absence and development activities. Forecasting resource requirements and ensuring effective deployment of EAs. Building strong relationships with Partners and senior stakeholders. Driving service improvements, operational efficiencies and best practice. Acting as an escalation point for complex stakeholder issues. Leading recruitment, onboarding and succession planning activities. Monitoring team utilisation, service delivery metrics and operational performance. Supporting organisational change initiatives and developing a high-performance culture. What you'll need to succeed Proven experience managing large teams within a professional services or corporate environment. Strong people leadership skills with experience managing performance and developing talent. Exceptional stakeholder management skills, with the confidence to influence senior leaders. Experience working alongside Executive Assistants, Personal Assistants or business support functions. Commercial awareness and strong operational management capabilities. Excellent communication, coaching and conflict resolution skills. A proactive, solutions-focused approach with a commitment to continuous improvement. What you'll get in return Opportunity to lead a strategic business support function within a highly respected organisation. Hybrid working model with flexibility to work across multiple office locations. Strong focus on learning, development and career progression. Salary 50,000 - 60,000 per year, plus bonus and comprehensive benefits package. Collaborative and inclusive working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
