Would you like to bring your experience using a helpdesk ticketing system to a brand new Service Administrator position at an innovative business whose products save peoples lives in the UK and around the world everyday - and that offers hybrid working ? An exciting, newly created Service Administrator opportunity has arisen in the fast paced service department of our client, an award winning and innovative manufacturing business , where you will be responsible for the day-to-day administration of the department, ensuring all activity is organised, carried out and documented in an efficient and accurate manner. The majority of your role will see you carrying out all related administrative duties in this highly regulated, busy environment, whilst also providing cover for your helpdesk colleague who triages enquires coming into the department by ensuring all helpdesk tickets are monitored, updated, allocated and progressed in their absence. This is a varied role which will see you work closely with engineers and internal teams, as well as liaising with customers to ensure a smooth delivery of work. As a Service Administrator your new role will involve: Administration support to the department Assisting with organising related activities - e.g. bookings for maintenance and repairs, engineer visits Maintaining all records and documentation on internal systems, ensuring they are updated Preparing and processing all relevant paperwork, reports, quotes, purchase orders and documentation Providing cover for your helpdesk colleague - monitoring and acknowledging incoming tickets (to SLAs), assigning and escalating tickets, and updating progress I am interested in speaking with candidates who have experience working as a Service Administrator, Helpdesk Administrator, Customer Service Administrator, or Service Coordinator , and who have experience using a helpdesk ticketing system (e.g. Freshdesk, Zendesk, Zoho Desk or similar) and CRM / ERP system. The ability to be proactive, prioritise your own workload and be highly accurate is essential along with a very good telephone manner and communication skills. Salary for this position is c. 30,000 to 32,000 (depending on level of experience). Benefits include: hybrid working, life assurance, retail discounts, enhanced leave & pay for new parents, health & well being apps. The company's offices offer limited free parking on-site . If you don't drive they are only a 10 mins walk from various bus stops close by , and only a 12 minute walk from the nearest tram stop in Croydon. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Aug 05, 2026
Full time
Would you like to bring your experience using a helpdesk ticketing system to a brand new Service Administrator position at an innovative business whose products save peoples lives in the UK and around the world everyday - and that offers hybrid working ? An exciting, newly created Service Administrator opportunity has arisen in the fast paced service department of our client, an award winning and innovative manufacturing business , where you will be responsible for the day-to-day administration of the department, ensuring all activity is organised, carried out and documented in an efficient and accurate manner. The majority of your role will see you carrying out all related administrative duties in this highly regulated, busy environment, whilst also providing cover for your helpdesk colleague who triages enquires coming into the department by ensuring all helpdesk tickets are monitored, updated, allocated and progressed in their absence. This is a varied role which will see you work closely with engineers and internal teams, as well as liaising with customers to ensure a smooth delivery of work. As a Service Administrator your new role will involve: Administration support to the department Assisting with organising related activities - e.g. bookings for maintenance and repairs, engineer visits Maintaining all records and documentation on internal systems, ensuring they are updated Preparing and processing all relevant paperwork, reports, quotes, purchase orders and documentation Providing cover for your helpdesk colleague - monitoring and acknowledging incoming tickets (to SLAs), assigning and escalating tickets, and updating progress I am interested in speaking with candidates who have experience working as a Service Administrator, Helpdesk Administrator, Customer Service Administrator, or Service Coordinator , and who have experience using a helpdesk ticketing system (e.g. Freshdesk, Zendesk, Zoho Desk or similar) and CRM / ERP system. The ability to be proactive, prioritise your own workload and be highly accurate is essential along with a very good telephone manner and communication skills. Salary for this position is c. 30,000 to 32,000 (depending on level of experience). Benefits include: hybrid working, life assurance, retail discounts, enhanced leave & pay for new parents, health & well being apps. The company's offices offer limited free parking on-site . If you don't drive they are only a 10 mins walk from various bus stops close by , and only a 12 minute walk from the nearest tram stop in Croydon. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Storefront Administrator & Customer Service Representative; Wolverhampton; 6 month Contract; £17.00PH PAYE; Inside IR35 We are looking for a motivated and meticulous MRO Storefront Administrator & Customer Service Representative (CSR) to join our clients MRO Storefront team based in Wolverhampton during a period of significant transformation. This role, working within the aerospace sector will initially focus on supporting high-volume administrative and transactional activities required to stabilise and operate the current MRO Storefront, while progressively evolving into a customer-owned, end-to-end service role over time. Currently the Storefront function manages a substantial amount of manual and administrative work, including central inbox management, SAP data entry, unit induction, quoting activities, and coordination with MRO repair sites. The successful candidate will play a key role in executing these activities accurately and efficiently, ensuring continuity of service for customers and Repair Operations. Long-term the organisation will be looking to eliminate manual and low-value administrative work through process improvement, automation, and system enhancements, enabling the full Storefront team to transition to a customer-based operating model. each CSR to have ownership of a defined group of customers, managing the MRO process end-to-end. Daily Duties Manage high-volume administrative tasks supporting MRO Storefront operations, including: Monitoring and managing the central Storefront inbox. Performing manual SAP transactions, including unit inductions, order creation, and quotation setup. Supporting the quotation process, including customer interactions and coordination with MRO repair sites. Respond to customer inquiries, providing accurate status updates and information. Coordinate closely with external MRO repair sites to gather technical, scheduling, and pricing inputs. Maintain accurate and complete data within SAP and supporting systems, ensuring traceability and compliance. Support order management, scheduling alignment, and customer communication across the repair lifecycle. Assist with invoice query resolution and turnback collection activities, escalating issues as required. Report operational issues through the Quality, Cost, Delivery, People, Safety (QCPC) process. Escalate complex customer or operational issues to the MRO Storefront Team Leader. Evolving responsibilities (future-state objective): Transition toward dedicated customer ownership, managing a defined portfolio of customers. Take end-to-end responsibility for customer accounts, from induction through repair coordination to invoicing support. Proactively manage customer expectations, delivery commitments, and communication. Reduce reliance on manual work by adopting improved processes and automated solutions. Act as a knowledgeable and empowered customer interface, resolving issues independently within defined governance. Actively contribute to process standardisation, documentation, and continuous improvement initiatives. Support the Storefront Team Leader in embedding the customer-based operating model across the team. Essential skills and experience required: Strong customer service mindset with clear, professional communication skills. Experience in an administrative, customer service, or operational support role within an Aftermarket, MRO, or service-driven environment. High attention to detail and comfort working with manual, transactional system activities. Working knowledge of SAP (Sales & Distribution modules preferred) or similar ERP systems. Ability to work in a structured, process-driven environment while adapting to change. Willingness to learn end-to-end MRO processes and progressively take on increased responsibility. Desirable skills and experience: Exposure to aerospace MRO or defence-related environments. Understanding of quoting, invoicing, turnback management, or cash-collection processes. Awareness of export control requirements, including EUUs and export licences. Familiarity with Continuous Improvement or Lean principles. Aspiration to develop into a full customer-ownership role within a customer-based Storefront organisation. Morson is acting as an employment business in relation to this vacancy Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control
Aug 05, 2026
Contractor
Storefront Administrator & Customer Service Representative; Wolverhampton; 6 month Contract; £17.00PH PAYE; Inside IR35 We are looking for a motivated and meticulous MRO Storefront Administrator & Customer Service Representative (CSR) to join our clients MRO Storefront team based in Wolverhampton during a period of significant transformation. This role, working within the aerospace sector will initially focus on supporting high-volume administrative and transactional activities required to stabilise and operate the current MRO Storefront, while progressively evolving into a customer-owned, end-to-end service role over time. Currently the Storefront function manages a substantial amount of manual and administrative work, including central inbox management, SAP data entry, unit induction, quoting activities, and coordination with MRO repair sites. The successful candidate will play a key role in executing these activities accurately and efficiently, ensuring continuity of service for customers and Repair Operations. Long-term the organisation will be looking to eliminate manual and low-value administrative work through process improvement, automation, and system enhancements, enabling the full Storefront team to transition to a customer-based operating model. each CSR to have ownership of a defined group of customers, managing the MRO process end-to-end. Daily Duties Manage high-volume administrative tasks supporting MRO Storefront operations, including: Monitoring and managing the central Storefront inbox. Performing manual SAP transactions, including unit inductions, order creation, and quotation setup. Supporting the quotation process, including customer interactions and coordination with MRO repair sites. Respond to customer inquiries, providing accurate status updates and information. Coordinate closely with external MRO repair sites to gather technical, scheduling, and pricing inputs. Maintain accurate and complete data within SAP and supporting systems, ensuring traceability and compliance. Support order management, scheduling alignment, and customer communication across the repair lifecycle. Assist with invoice query resolution and turnback collection activities, escalating issues as required. Report operational issues through the Quality, Cost, Delivery, People, Safety (QCPC) process. Escalate complex customer or operational issues to the MRO Storefront Team Leader. Evolving responsibilities (future-state objective): Transition toward dedicated customer ownership, managing a defined portfolio of customers. Take end-to-end responsibility for customer accounts, from induction through repair coordination to invoicing support. Proactively manage customer expectations, delivery commitments, and communication. Reduce reliance on manual work by adopting improved processes and automated solutions. Act as a knowledgeable and empowered customer interface, resolving issues independently within defined governance. Actively contribute to process standardisation, documentation, and continuous improvement initiatives. Support the Storefront Team Leader in embedding the customer-based operating model across the team. Essential skills and experience required: Strong customer service mindset with clear, professional communication skills. Experience in an administrative, customer service, or operational support role within an Aftermarket, MRO, or service-driven environment. High attention to detail and comfort working with manual, transactional system activities. Working knowledge of SAP (Sales & Distribution modules preferred) or similar ERP systems. Ability to work in a structured, process-driven environment while adapting to change. Willingness to learn end-to-end MRO processes and progressively take on increased responsibility. Desirable skills and experience: Exposure to aerospace MRO or defence-related environments. Understanding of quoting, invoicing, turnback management, or cash-collection processes. Awareness of export control requirements, including EUUs and export licences. Familiarity with Continuous Improvement or Lean principles. Aspiration to develop into a full customer-ownership role within a customer-based Storefront organisation. Morson is acting as an employment business in relation to this vacancy Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control
QHSE Administrator Wallingford, Oxfordshire Competitive Salary + Benefits! We at JKR are excited to be supporting a high-end manufacturing company, in recruiting an enthusiastic QHSE Administrator! The QHSE Administrator will be responsible for: Administrative support in relation to planning, delivery, monitoring and reporting quality, health & safety and facilities activities QHSE Administrator General Description: Support in delivering the Health & Safety strategic plan Taking minutes of meetings and action logs Handling of sensitive and confidential information Assist in the implementation of corrective action from incident investigations and safety concerns where required Supporting forums and working groups across the business Assist in the maintenance of the Health and Safety SharePoint site Documenting of management and process improvements across the business Reporting and administering Supporting in ensuring the safe systems of work are effective Supporting the quality team in a wide range of administrative duties QHSE Administrator Main Duties: Monitoring and maintaining the planner, including PPMs, calibration, inspections, routine servicing, statutory compliance checks, inspections etc) Monitoring and maintaining the facilities task schedule Assist in obtaining quotations and raising purchase requisitions for services and parts Coordinate and schedule routine servicing, inspections, and statutory compliance checks as per the planner Facilitating in the training of Risk assessments, COSHH assessments and general HSE awareness as per the training directive Monitoring and maintaining registers for lifting equipment, forklift trucks, calibration, assets etc Maintain approved contractor records, RAMS, contractor permits, service records and insurance documentation Arrange contractor visits and ensure permits to work are completed where required Liaising with the workforce to ascertain quality, health & safety and facilities suggestions and concerns to drive continuous improvement Supporting in the creation and delivery of HSE training, toolbox talks and the maintenance of the related trainings Conducting and recording shop floor audits and maintaining the recorded data Conducting inspections and observation checks on the shop floor Chasing completed non-conformity reports from suppliers Support the QA team in raising service calls and processing supplier returns as required Creating and reviewing of RAMS and work instructions Creating COSHH and reviewing COSHH assessments via the COSHH management system Facilitate actions / modifications from employee risk assessments / return to work Complete and monitor the return of various reports, assisting management to ensure all actions are completed on time and reminders issued for those outstanding Draft correspondence to include creating, revising, proof-reading, and distributing various types of documents, presentations, and spreadsheets Assist in the preparation of monthly / quarterly reports QHSE Administrator Qualifications and Experience: Experience in a similar administrative role Good understanding of the Health and Safety at Work Act 1974 IOSH managing safely or above Experience of ISO 9001 Good experience of Writing Risk Assessments, method statements and work instructions Experience in a production / manufacturing environment Experience conducting workplace inspections and checks Experience of producing work within defined timescales Excellent customer service and organisational skills, with good attention to detail Excellent communication skills, both written and verbal Good knowledge of IT systems with an excellent knowledge and understanding of MS Word, Excel, outlook, SharePoint, and PowerPoint A positive, flexible, and proactive approach to work A willingness and ability to learn new skills Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Aug 05, 2026
Full time
QHSE Administrator Wallingford, Oxfordshire Competitive Salary + Benefits! We at JKR are excited to be supporting a high-end manufacturing company, in recruiting an enthusiastic QHSE Administrator! The QHSE Administrator will be responsible for: Administrative support in relation to planning, delivery, monitoring and reporting quality, health & safety and facilities activities QHSE Administrator General Description: Support in delivering the Health & Safety strategic plan Taking minutes of meetings and action logs Handling of sensitive and confidential information Assist in the implementation of corrective action from incident investigations and safety concerns where required Supporting forums and working groups across the business Assist in the maintenance of the Health and Safety SharePoint site Documenting of management and process improvements across the business Reporting and administering Supporting in ensuring the safe systems of work are effective Supporting the quality team in a wide range of administrative duties QHSE Administrator Main Duties: Monitoring and maintaining the planner, including PPMs, calibration, inspections, routine servicing, statutory compliance checks, inspections etc) Monitoring and maintaining the facilities task schedule Assist in obtaining quotations and raising purchase requisitions for services and parts Coordinate and schedule routine servicing, inspections, and statutory compliance checks as per the planner Facilitating in the training of Risk assessments, COSHH assessments and general HSE awareness as per the training directive Monitoring and maintaining registers for lifting equipment, forklift trucks, calibration, assets etc Maintain approved contractor records, RAMS, contractor permits, service records and insurance documentation Arrange contractor visits and ensure permits to work are completed where required Liaising with the workforce to ascertain quality, health & safety and facilities suggestions and concerns to drive continuous improvement Supporting in the creation and delivery of HSE training, toolbox talks and the maintenance of the related trainings Conducting and recording shop floor audits and maintaining the recorded data Conducting inspections and observation checks on the shop floor Chasing completed non-conformity reports from suppliers Support the QA team in raising service calls and processing supplier returns as required Creating and reviewing of RAMS and work instructions Creating COSHH and reviewing COSHH assessments via the COSHH management system Facilitate actions / modifications from employee risk assessments / return to work Complete and monitor the return of various reports, assisting management to ensure all actions are completed on time and reminders issued for those outstanding Draft correspondence to include creating, revising, proof-reading, and distributing various types of documents, presentations, and spreadsheets Assist in the preparation of monthly / quarterly reports QHSE Administrator Qualifications and Experience: Experience in a similar administrative role Good understanding of the Health and Safety at Work Act 1974 IOSH managing safely or above Experience of ISO 9001 Good experience of Writing Risk Assessments, method statements and work instructions Experience in a production / manufacturing environment Experience conducting workplace inspections and checks Experience of producing work within defined timescales Excellent customer service and organisational skills, with good attention to detail Excellent communication skills, both written and verbal Good knowledge of IT systems with an excellent knowledge and understanding of MS Word, Excel, outlook, SharePoint, and PowerPoint A positive, flexible, and proactive approach to work A willingness and ability to learn new skills Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate s requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Facilities Management Coordinator Location: London Salary: 35,000- 40,000 per annum (depending on experience) About the Role We are seeking a proactive and organised Facilities Management Coordinator to support the day-to-day delivery of facilities management services across a diverse property portfolio. This is an excellent opportunity for someone with strong coordination skills and a passion for delivering high standards of building operations and customer service. Working closely with the Facilities Managers, contractors and clients, you will ensure planned and reactive maintenance activities are completed efficiently while maintaining compliance with health and safety legislation. Key Responsibilities Coordinate planned preventative maintenance (PPM) schedules and reactive maintenance works. Raise, allocate and monitor work orders through CAFM systems. Liaise with contractors to arrange attendance, monitor performance and ensure service level agreements are achieved. Track maintenance requests from receipt through to completion, providing regular updates to clients and stakeholders. Support the mobilisation of new contracts and properties where required. Maintain accurate records of statutory compliance, certification and maintenance documentation. Assist with contractor onboarding, ensuring all relevant documentation and insurances are up to date. Monitor health and safety compliance, including contractor RAMS and statutory inspections. Produce reports on maintenance performance, contractor KPIs and outstanding actions. Raise purchase orders, process invoices and assist with budget tracking. Build strong working relationships with clients, occupiers and contractors, delivering a high level of customer service. Provide administrative and operational support to the wider Facilities Management team. About You Previous experience in a Facilities Coordinator, Facilities Administrator, Property Coordinator or similar facilities management role. Experience within commercial property, residential, mixed-use developments, Build to Rent (BTR), PBSA, managing agents or facilities management. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and stakeholder management skills. Experience using CAFM or property management systems. Good understanding of planned and reactive maintenance processes. Proficient in Microsoft Office, particularly Excel, Outlook and Word. Knowledge of health and safety and statutory compliance is desirable. A proactive, detail-oriented approach with excellent problem-solving skills. Benefits Salary of 35,000- 40,000 per annum. Company pension. Ongoing training and professional development. Opportunities for career progression. Collaborative and supportive team environment. Exposure to a diverse property portfolio.
Aug 05, 2026
Full time
Facilities Management Coordinator Location: London Salary: 35,000- 40,000 per annum (depending on experience) About the Role We are seeking a proactive and organised Facilities Management Coordinator to support the day-to-day delivery of facilities management services across a diverse property portfolio. This is an excellent opportunity for someone with strong coordination skills and a passion for delivering high standards of building operations and customer service. Working closely with the Facilities Managers, contractors and clients, you will ensure planned and reactive maintenance activities are completed efficiently while maintaining compliance with health and safety legislation. Key Responsibilities Coordinate planned preventative maintenance (PPM) schedules and reactive maintenance works. Raise, allocate and monitor work orders through CAFM systems. Liaise with contractors to arrange attendance, monitor performance and ensure service level agreements are achieved. Track maintenance requests from receipt through to completion, providing regular updates to clients and stakeholders. Support the mobilisation of new contracts and properties where required. Maintain accurate records of statutory compliance, certification and maintenance documentation. Assist with contractor onboarding, ensuring all relevant documentation and insurances are up to date. Monitor health and safety compliance, including contractor RAMS and statutory inspections. Produce reports on maintenance performance, contractor KPIs and outstanding actions. Raise purchase orders, process invoices and assist with budget tracking. Build strong working relationships with clients, occupiers and contractors, delivering a high level of customer service. Provide administrative and operational support to the wider Facilities Management team. About You Previous experience in a Facilities Coordinator, Facilities Administrator, Property Coordinator or similar facilities management role. Experience within commercial property, residential, mixed-use developments, Build to Rent (BTR), PBSA, managing agents or facilities management. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and stakeholder management skills. Experience using CAFM or property management systems. Good understanding of planned and reactive maintenance processes. Proficient in Microsoft Office, particularly Excel, Outlook and Word. Knowledge of health and safety and statutory compliance is desirable. A proactive, detail-oriented approach with excellent problem-solving skills. Benefits Salary of 35,000- 40,000 per annum. Company pension. Ongoing training and professional development. Opportunities for career progression. Collaborative and supportive team environment. Exposure to a diverse property portfolio.
Property Administrator, Central London An exciting Property Administrator role with a salary between £27,000 and £35,000 and excellent commissions, incentives and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Property Administrator with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Euro Car Parks is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role Working alongside an innovative management, property and technology led company you will be tasked with finding and delivering sales opportunities across the UK. Main Responsibilities Duties will include: Sourcing and identifying leads Developing leads from start to finish Fostering relationships with clients over a period of time To be able to understand instructions and to deliver on targets set Ensure sales targets are achieved and exceeded consistently Bringing your own creative sales ideas to the team Consistently deliver outstanding customer service expectations by ensuring expert industry knowledge which will be taught to you Skills: Ambition to and desire to learn and grown High levels of enthusiasm, drive and motivation Strong interpersonal and communication skills on the phone and in person Ability to quickly build rapport with clients and deliver exceptional customer service Must be well groomed and well presented at all times Computer literate (Word and Excel) - if not this can be taught Language skills an advantage but not essential Professional outlook and ability to communicate All candidates are welcome. No sales or business related experience is required as we offer in-house and on-site product training along with guidance, support and mentoring Interested? If you feel you have the skills and qualities to undertake this role, please click apply. We are an equal opportunities employer.
Aug 05, 2026
Full time
Property Administrator, Central London An exciting Property Administrator role with a salary between £27,000 and £35,000 and excellent commissions, incentives and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Property Administrator with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Euro Car Parks is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role Working alongside an innovative management, property and technology led company you will be tasked with finding and delivering sales opportunities across the UK. Main Responsibilities Duties will include: Sourcing and identifying leads Developing leads from start to finish Fostering relationships with clients over a period of time To be able to understand instructions and to deliver on targets set Ensure sales targets are achieved and exceeded consistently Bringing your own creative sales ideas to the team Consistently deliver outstanding customer service expectations by ensuring expert industry knowledge which will be taught to you Skills: Ambition to and desire to learn and grown High levels of enthusiasm, drive and motivation Strong interpersonal and communication skills on the phone and in person Ability to quickly build rapport with clients and deliver exceptional customer service Must be well groomed and well presented at all times Computer literate (Word and Excel) - if not this can be taught Language skills an advantage but not essential Professional outlook and ability to communicate All candidates are welcome. No sales or business related experience is required as we offer in-house and on-site product training along with guidance, support and mentoring Interested? If you feel you have the skills and qualities to undertake this role, please click apply. We are an equal opportunities employer.
Job Title: Sales Support Administrator Salary: 26,500 Location: Northwich Our client is currently looking to expand their team and hire an additional sales support administrator. An excellent opportunity to join a growing organisation that prides themself on delivering a first class services to their ever expanding client base. This role is supporting the key account managers, been the first point of contact for customers regarding product information, processing orders etc. Main Duties: Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences. Source solutions and engage with suppliers for run rate products / software / services. Provide accurate quotes to customers. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time. INDAB
Aug 05, 2026
Full time
Job Title: Sales Support Administrator Salary: 26,500 Location: Northwich Our client is currently looking to expand their team and hire an additional sales support administrator. An excellent opportunity to join a growing organisation that prides themself on delivering a first class services to their ever expanding client base. This role is supporting the key account managers, been the first point of contact for customers regarding product information, processing orders etc. Main Duties: Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences. Source solutions and engage with suppliers for run rate products / software / services. Provide accurate quotes to customers. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time. INDAB
Sales Administrator Poole Full-Time Office-Based £26,000 per annum + Quarterly Bonus Talent Guardian is recruiting on behalf of a well-established and successful business in Poole for a Sales Administrator to join their busy and dynamic sales team. This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced environment and providing exceptional customer service. As a key member of the sales support team, you will act as a central point of contact within the office, supporting the sales function by processing orders, managing sales enquiries, and ensuring customers and dealerships receive a seamless service. The Role Working closely with the sales team and other internal departments, your responsibilities will include: Processing sales orders accurately and efficiently. Managing sales enquiries and actioning incoming leads. Coordinating deliveries and updating customers on order progress. Providing administrative support to the sales team. Liaising with customers, end users and the dealership network to deliver excellent service. Building and maintaining strong working relationships with colleagues and customers. Ensuring all administration is completed accurately and in a timely manner. About You We're looking for someone who is organised, motivated and enjoys being part of a collaborative team. To be successful in this role, you'll have: Previous experience in a Sales Administrator, Customer Service or Administration role. Excellent communication and interpersonal skills. Strong organisational skills with great attention to detail. A positive, proactive and "can-do" attitude. Confidence using Microsoft Office, including Word, Excel and Outlook. The ability to prioritise workload and work effectively in a busy office environment. What's on Offer? Salary of £26,000 per annum Quarterly bonus scheme Monday to Friday, 8:30am - 5:00pm 25 days holiday plus bank holidays Company pension Life insurance Company bonus scheme Free flu jabs Free on-site parking If you're looking to join a supportive team within a growing and well-established business where your contribution is valued, we'd love to hear from you.
Aug 05, 2026
Full time
Sales Administrator Poole Full-Time Office-Based £26,000 per annum + Quarterly Bonus Talent Guardian is recruiting on behalf of a well-established and successful business in Poole for a Sales Administrator to join their busy and dynamic sales team. This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced environment and providing exceptional customer service. As a key member of the sales support team, you will act as a central point of contact within the office, supporting the sales function by processing orders, managing sales enquiries, and ensuring customers and dealerships receive a seamless service. The Role Working closely with the sales team and other internal departments, your responsibilities will include: Processing sales orders accurately and efficiently. Managing sales enquiries and actioning incoming leads. Coordinating deliveries and updating customers on order progress. Providing administrative support to the sales team. Liaising with customers, end users and the dealership network to deliver excellent service. Building and maintaining strong working relationships with colleagues and customers. Ensuring all administration is completed accurately and in a timely manner. About You We're looking for someone who is organised, motivated and enjoys being part of a collaborative team. To be successful in this role, you'll have: Previous experience in a Sales Administrator, Customer Service or Administration role. Excellent communication and interpersonal skills. Strong organisational skills with great attention to detail. A positive, proactive and "can-do" attitude. Confidence using Microsoft Office, including Word, Excel and Outlook. The ability to prioritise workload and work effectively in a busy office environment. What's on Offer? Salary of £26,000 per annum Quarterly bonus scheme Monday to Friday, 8:30am - 5:00pm 25 days holiday plus bank holidays Company pension Life insurance Company bonus scheme Free flu jabs Free on-site parking If you're looking to join a supportive team within a growing and well-established business where your contribution is valued, we'd love to hear from you.
Office Administrator Immediate Start Location: Deeside Hours: Monday to Friday, 8:00am 4:00pm Pay Rate: £15.00 per hour We are currently recruiting for an Office Administrator to join our client's busy team in Deeside for immediate start. This is an excellent opportunity for an organised and reliable individual with strong administrative skills to work in a fast-paced office environment. Key Responsibilities: General office administration and data entry Answering telephone calls and responding to emails Maintaining accurate records and filing systems Supporting the office team with day-to-day administrative tasks Processing documentation and updating internal systems Providing excellent customer service where required The Ideal Candidate Will Have: Previous administration experience Good IT skills, including Microsoft Office Excellent communication and organisational skills A high level of accuracy and attention to detail The ability to prioritise workload and work independently What We Offer: Immediate start Monday to Friday working hours (8:00am 4:00pm) Competitive pay of £15.00 per hour Friendly and supportive working environment If you're available to start immediately and are looking for your next administrative opportunity in Deeside, we'd love to hear from you. Apply today with your up-to-date CV. INDLIV
Aug 05, 2026
Seasonal
Office Administrator Immediate Start Location: Deeside Hours: Monday to Friday, 8:00am 4:00pm Pay Rate: £15.00 per hour We are currently recruiting for an Office Administrator to join our client's busy team in Deeside for immediate start. This is an excellent opportunity for an organised and reliable individual with strong administrative skills to work in a fast-paced office environment. Key Responsibilities: General office administration and data entry Answering telephone calls and responding to emails Maintaining accurate records and filing systems Supporting the office team with day-to-day administrative tasks Processing documentation and updating internal systems Providing excellent customer service where required The Ideal Candidate Will Have: Previous administration experience Good IT skills, including Microsoft Office Excellent communication and organisational skills A high level of accuracy and attention to detail The ability to prioritise workload and work independently What We Offer: Immediate start Monday to Friday working hours (8:00am 4:00pm) Competitive pay of £15.00 per hour Friendly and supportive working environment If you're available to start immediately and are looking for your next administrative opportunity in Deeside, we'd love to hear from you. Apply today with your up-to-date CV. INDLIV
Are you a passionate Sales Administrator looking for a new role? Do you want to work for a highly reputable engineering company based in Southam? If so, this could be the perfect role for you! We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam. This is an excellent opportunity for a proactive and organised individual with strong customer service and administration skills to play a key role in supporting the Sales Department. The Role As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care. Benefits: Salary up to £29,000 Location: Southam Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours Private Medical Insurance after successful completion of a 6-month probationary period Annual Bonus - Company performance based. 31 Days Holiday (inclusive of Bank Holidays) Company sick pay scheme Auto-enrolment Pension Your responsibilities will include: Being the first point of contact for customer enquiries (phone & email) Preparing quotations, processing orders, invoices and dispatch paperwork Tracking quotations and following up with customers Coordinating deliveries and export documentation (UK & overseas) Liaising with suppliers regarding prices and lead times Providing basic technical support and resolving customer queries Maintaining accurate customer files and records Supporting marketing activities, website updates and exhibitions when required Covering colleagues during holidays/absence Skills/Experience required: The successful candidate will have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment. Confident with Microsoft Office (Word, Excel, Outlook) Experienced with Sage 200 (desirable, not essential) Highly organised, methodical and able to prioritise workload Customer-focused with excellent communication skills Adaptable, proactive, and a team player Apply Today If you are a motivated Sales Administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you.
Aug 05, 2026
Full time
Are you a passionate Sales Administrator looking for a new role? Do you want to work for a highly reputable engineering company based in Southam? If so, this could be the perfect role for you! We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam. This is an excellent opportunity for a proactive and organised individual with strong customer service and administration skills to play a key role in supporting the Sales Department. The Role As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care. Benefits: Salary up to £29,000 Location: Southam Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours Private Medical Insurance after successful completion of a 6-month probationary period Annual Bonus - Company performance based. 31 Days Holiday (inclusive of Bank Holidays) Company sick pay scheme Auto-enrolment Pension Your responsibilities will include: Being the first point of contact for customer enquiries (phone & email) Preparing quotations, processing orders, invoices and dispatch paperwork Tracking quotations and following up with customers Coordinating deliveries and export documentation (UK & overseas) Liaising with suppliers regarding prices and lead times Providing basic technical support and resolving customer queries Maintaining accurate customer files and records Supporting marketing activities, website updates and exhibitions when required Covering colleagues during holidays/absence Skills/Experience required: The successful candidate will have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment. Confident with Microsoft Office (Word, Excel, Outlook) Experienced with Sage 200 (desirable, not essential) Highly organised, methodical and able to prioritise workload Customer-focused with excellent communication skills Adaptable, proactive, and a team player Apply Today If you are a motivated Sales Administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you.
Location : Clitheroe, Lancashire Salary: 29,000 - 30,000 FTE Hours: 30 hours per week across 4 days (8:30am - 5:00pm) Contract: Permanent, Full Year (52 Weeks) Hays Education are working in partnership with an established and well-respected educational organisation in Clitheroe, Lancashire to recruit a Payroll & Systems Administrator. Supporting a workforce of approximately 450 employees across a diverse range of academic and operational functions, this is an excellent opportunity to join a collaborative Human Resources team and play a key role in ensuring accurate payroll and HR systems administration. Your new role As Payroll & Systems Administrator, you will play a key role in ensuring employees are paid accurately and on time while supporting the smooth operation of HR systems across the organisation. Working as part of a supportive HR team, you'll be supporting the payroll administration and employee data management, helping to maintain efficient processes and providing excellent support to colleagues across a range of departments. Your role will involve: Taking ownership of payroll administration, ensuring all employee information is processed accurately and within key deadlines. Supporting the administration of HR systems and maintaining high-quality employee records. Working closely with colleagues across the organisation to resolve payroll and benefits queries in a professional and timely manner. Helping to ensure compliance through regular data checks, reporting and system audits Building strong working relationships across departments and providing high-quality internal customer service. What you'll need to succeed We are looking for an organised and detail-oriented administrator who enjoys working with data and delivering an excellent service. You will be confident managing multiple priorities, comfortable working to deadlines and able to handle sensitive information with discretion. Previous payroll or HR administration experience. Strong attention to detail and a high level of accuracy. Excellent organisational and time-management skills. Good numerical and problem-solving abilities. Strong IT skills, particularly Microsoft Excel and other Microsoft Office applications. Excellent communication skills and a professional, approachable manner. The ability to work collaboratively whilst also managing your own workload effectively. A proactive attitude and a commitment to delivering a first-class service. What you'll get in return 30-hour working week over 4 days. Full-year permanent contract (52 weeks per year). 6.4 weeks annual leave, inclusive of bank holidays. Health and well being benefits package. Free parking on site with electric vehicle charging points. Access to swimming, gym, fishing and golfing. Cycle to Work Scheme. Meals whilst on duty. Ongoing training and professional development opportunities. What you need to do now If you're an experienced Payroll Administrator looking for a rewarding role around Clitheroe within a supportive education environment, we'd love to hear from you. Apply now or contact Hays Education for further information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Full time
Location : Clitheroe, Lancashire Salary: 29,000 - 30,000 FTE Hours: 30 hours per week across 4 days (8:30am - 5:00pm) Contract: Permanent, Full Year (52 Weeks) Hays Education are working in partnership with an established and well-respected educational organisation in Clitheroe, Lancashire to recruit a Payroll & Systems Administrator. Supporting a workforce of approximately 450 employees across a diverse range of academic and operational functions, this is an excellent opportunity to join a collaborative Human Resources team and play a key role in ensuring accurate payroll and HR systems administration. Your new role As Payroll & Systems Administrator, you will play a key role in ensuring employees are paid accurately and on time while supporting the smooth operation of HR systems across the organisation. Working as part of a supportive HR team, you'll be supporting the payroll administration and employee data management, helping to maintain efficient processes and providing excellent support to colleagues across a range of departments. Your role will involve: Taking ownership of payroll administration, ensuring all employee information is processed accurately and within key deadlines. Supporting the administration of HR systems and maintaining high-quality employee records. Working closely with colleagues across the organisation to resolve payroll and benefits queries in a professional and timely manner. Helping to ensure compliance through regular data checks, reporting and system audits Building strong working relationships across departments and providing high-quality internal customer service. What you'll need to succeed We are looking for an organised and detail-oriented administrator who enjoys working with data and delivering an excellent service. You will be confident managing multiple priorities, comfortable working to deadlines and able to handle sensitive information with discretion. Previous payroll or HR administration experience. Strong attention to detail and a high level of accuracy. Excellent organisational and time-management skills. Good numerical and problem-solving abilities. Strong IT skills, particularly Microsoft Excel and other Microsoft Office applications. Excellent communication skills and a professional, approachable manner. The ability to work collaboratively whilst also managing your own workload effectively. A proactive attitude and a commitment to delivering a first-class service. What you'll get in return 30-hour working week over 4 days. Full-year permanent contract (52 weeks per year). 6.4 weeks annual leave, inclusive of bank holidays. Health and well being benefits package. Free parking on site with electric vehicle charging points. Access to swimming, gym, fishing and golfing. Cycle to Work Scheme. Meals whilst on duty. Ongoing training and professional development opportunities. What you need to do now If you're an experienced Payroll Administrator looking for a rewarding role around Clitheroe within a supportive education environment, we'd love to hear from you. Apply now or contact Hays Education for further information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service and Admin Officer Hourly rate: 13.90 Working hours: 10am-4pm Mon, Weds, Fri Location: The Better Living Centre Solihull B37 7HE- office based Contract: 3 months with review for extension Role Overview: Opus People Solutions are recruiting on behalf of Solihull Metropolitan Borough Council for a Customer Service Admin Officer to join the Adult Care & Support department and be designated lead officer for the receipt of service referrals, repair requests, ordering of stock and general enquiries for the Community Equipment and Wheelchair Services. Main Responsibilities: To be designated lead point of contact and liaison for all enquiries, providing appropriate advice and information on all aspects of service provision. To screen and process referrals and enquiries ensuring appropriate action is taken. To plan, arrange and adjust the daily delivery, collection, planned maintenance and clinical assessments. To manage the clinic schedules for colleagues and contractors ensuring that they are reasonable and efficient. To manage the assessment schedule and monitor waiting lists ensuring delays are kept to a minimum All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. Apply today for more information or to process your application
Aug 05, 2026
Full time
Customer Service and Admin Officer Hourly rate: 13.90 Working hours: 10am-4pm Mon, Weds, Fri Location: The Better Living Centre Solihull B37 7HE- office based Contract: 3 months with review for extension Role Overview: Opus People Solutions are recruiting on behalf of Solihull Metropolitan Borough Council for a Customer Service Admin Officer to join the Adult Care & Support department and be designated lead officer for the receipt of service referrals, repair requests, ordering of stock and general enquiries for the Community Equipment and Wheelchair Services. Main Responsibilities: To be designated lead point of contact and liaison for all enquiries, providing appropriate advice and information on all aspects of service provision. To screen and process referrals and enquiries ensuring appropriate action is taken. To plan, arrange and adjust the daily delivery, collection, planned maintenance and clinical assessments. To manage the clinic schedules for colleagues and contractors ensuring that they are reasonable and efficient. To manage the assessment schedule and monitor waiting lists ensuring delays are kept to a minimum All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. Apply today for more information or to process your application
Customer Service Administrator Location: Hitchin Salary: £27,000 per annum Job Type: Full Time, Permanent Customer Service Administrator About the Company Our client is a well-established manufacturer supplying specialist products to customers across the UK and internationally. They are looking to recruit a Customer Service Administrator to join their friendly Customer Care team based in Hitchin. Working closely with the Account Managers and wider team, you'll provide excellent customer service while supporting the administration of quotations, orders and after-sales enquiries. This is a varied office-based role suited to someone who enjoys working in a busy environment, has exceptional attention to detail and takes pride in delivering a high standard of customer service. Customer Service Administrator Details Office based role in Hitchin Monday to Thursday, 9:00am 4:45pm (45-minute lunch), Friday, 8:30am 4:00pm (30-minute lunch) Salary of £27,000 per annum 20 days annual leave plus Bank Holidays WPA Healthcare following successful completion of probation Full training provided Supportive, close-knit team environment Customer Service Administrator Responsibilities Respond to customer enquiries via telephone and email Produce accurate quotations and process customer orders Support Account Managers with day-to-day administration Manage after-sales enquiries including repairs, replacements and returns Update and maintain accurate customer records using Salesforce Follow established processes to ensure work is completed accurately from start to finish Liaise with customers and internal teams to ensure orders progress smoothly Maintain accurate documentation and administrative records Attend team meetings and support the wider Customer Care function Provide general administrative support as required Customer Service Administrator What We're Looking For Previous experience within customer service, sales administration or office administration Excellent attention to detail with the ability to follow established processes accurately Strong organisational skills and the ability to manage a varied workload Confident communicating with customers and colleagues over the phone and via email Positive attitude with a genuine willingness to learn and develop Ability to pick up new systems and processes quickly Good IT skills including Microsoft Office, particularly Outlook and Excel Experience using Salesforce would be advantageous but is not essential If you're looking for a varied customer service and administration role within a supportive team where accuracy and excellent service are valued, we'd love to hear from you. Apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within 3 working days if you have been shortlisted. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.
Aug 05, 2026
Full time
Customer Service Administrator Location: Hitchin Salary: £27,000 per annum Job Type: Full Time, Permanent Customer Service Administrator About the Company Our client is a well-established manufacturer supplying specialist products to customers across the UK and internationally. They are looking to recruit a Customer Service Administrator to join their friendly Customer Care team based in Hitchin. Working closely with the Account Managers and wider team, you'll provide excellent customer service while supporting the administration of quotations, orders and after-sales enquiries. This is a varied office-based role suited to someone who enjoys working in a busy environment, has exceptional attention to detail and takes pride in delivering a high standard of customer service. Customer Service Administrator Details Office based role in Hitchin Monday to Thursday, 9:00am 4:45pm (45-minute lunch), Friday, 8:30am 4:00pm (30-minute lunch) Salary of £27,000 per annum 20 days annual leave plus Bank Holidays WPA Healthcare following successful completion of probation Full training provided Supportive, close-knit team environment Customer Service Administrator Responsibilities Respond to customer enquiries via telephone and email Produce accurate quotations and process customer orders Support Account Managers with day-to-day administration Manage after-sales enquiries including repairs, replacements and returns Update and maintain accurate customer records using Salesforce Follow established processes to ensure work is completed accurately from start to finish Liaise with customers and internal teams to ensure orders progress smoothly Maintain accurate documentation and administrative records Attend team meetings and support the wider Customer Care function Provide general administrative support as required Customer Service Administrator What We're Looking For Previous experience within customer service, sales administration or office administration Excellent attention to detail with the ability to follow established processes accurately Strong organisational skills and the ability to manage a varied workload Confident communicating with customers and colleagues over the phone and via email Positive attitude with a genuine willingness to learn and develop Ability to pick up new systems and processes quickly Good IT skills including Microsoft Office, particularly Outlook and Excel Experience using Salesforce would be advantageous but is not essential If you're looking for a varied customer service and administration role within a supportive team where accuracy and excellent service are valued, we'd love to hear from you. Apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within 3 working days if you have been shortlisted. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.
Location: Chesterfield Hours: Full Time, Office Based Contract: 12 Month Fixed Term Contract Salary: £28,000 + Excellent Benefits Edwards Employment Solutions are working closely with a well established organisation that supports hundreds of businesses across the UK. My client is highly successful, financially strong, and proud of its reputation for quality, reliability, and service excellence. As an Internal Sales Administrator, you ll play a key part in managing orders from start to finish. You ll ensure every order is processed accurately, timelines are maintained, and communication is consistent and professional. Responsibilities: Answering queries from customers, suppliers and internal departments Inputting new orders onto the system Carrying out all related compliance administration Completing purchase order and invoice processes Liaising with suppliers to arrange deliveries Resolving any issues that arise within the order and delivery process Carrying out any ad hoc administrative duties Requirements: Strong experience in an administrative role A successful track record of quality customer service Excellent verbal and written communication skills Confidence prioritising workload in a fast-paced environment A positive and proactive approach to problem solving If you re looking to start an administrative role as soon as possible, we d love to hear from you. Apply now and take the next step in your career.
Aug 05, 2026
Full time
Location: Chesterfield Hours: Full Time, Office Based Contract: 12 Month Fixed Term Contract Salary: £28,000 + Excellent Benefits Edwards Employment Solutions are working closely with a well established organisation that supports hundreds of businesses across the UK. My client is highly successful, financially strong, and proud of its reputation for quality, reliability, and service excellence. As an Internal Sales Administrator, you ll play a key part in managing orders from start to finish. You ll ensure every order is processed accurately, timelines are maintained, and communication is consistent and professional. Responsibilities: Answering queries from customers, suppliers and internal departments Inputting new orders onto the system Carrying out all related compliance administration Completing purchase order and invoice processes Liaising with suppliers to arrange deliveries Resolving any issues that arise within the order and delivery process Carrying out any ad hoc administrative duties Requirements: Strong experience in an administrative role A successful track record of quality customer service Excellent verbal and written communication skills Confidence prioritising workload in a fast-paced environment A positive and proactive approach to problem solving If you re looking to start an administrative role as soon as possible, we d love to hear from you. Apply now and take the next step in your career.
The Best Connection are proud to be working alongside our client a leading wholesaler brand to Sales and Customer Service Administrator in South East London - Full Time Job. The Role of Sales and Customer Service Administrator As a Sales & Customer Service Administrator in South East London, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. You'll work closely with customers, internal teams, and external partners to provide outstanding service and maintain accurate, organised administrative processes. Working Hours Monday to Friday (occasionally Saturday) - 09:00-17:30 Pay rate: 13.80 p/h Key Responsibilities of Sales and Customer Service Administrator Create and maintain product listings on Amazon Seller Central and Vendor Central. Upload products using flat files, bulk upload templates, and listing management tools. Write and optimise product titles, bullet points, product descriptions, and backend search terms to improve visibility and conversion. Upload and manage product images, videos, A+ Content, and Brand Store content. Ensure all listings comply with Amazon policies, style guides, and marketplace requirements. Create and manage parent-child variations including size, colour, and style options. Assign appropriate product categories and browse nodes. Monitor listing quality and resolve suppressed, inactive, or incomplete listings. Update pricing, product specifications, dimensions, and packaging information as required. Manage inventory information and liaise with warehouse teams to maintain stock accuracy and availability. Support promotional activity by working with the marketing team on coupons, promotions, and Lightning Deals. Monitor Buy Box performance and overall listing health. Investigate and resolve catalogue errors, duplicate listings, and product data issues. Raise and manage cases with Amazon Seller Support when required. Monitor customer reviews and ratings, escalating product quality or customer experience concerns where necessary. Maintain accurate records of listing updates, new product launches, and catalogue changes. What We're Looking For Previous experience managing Amazon Seller Central and/or Vendor Central accounts. Strong understanding of Amazon listing optimisation and catalogue management. Experience using flat files and bulk upload templates. Excellent attention to detail and organisational skills. Strong written communication skills with the ability to create compelling product content. Ability to manage multiple projects and priorities simultaneously. Proficient in Microsoft Office, particularly Excel. Additional Benefits: Ongoing assignments Online payslips Weekly pay Pension provision Holiday pay (28 days Paid Annual Leave pro-rata for PAYE) Temp to perm opportunities The Best Connection is acting as an Employment Business in relation to this vacancy.
Aug 05, 2026
Seasonal
The Best Connection are proud to be working alongside our client a leading wholesaler brand to Sales and Customer Service Administrator in South East London - Full Time Job. The Role of Sales and Customer Service Administrator As a Sales & Customer Service Administrator in South East London, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. You'll work closely with customers, internal teams, and external partners to provide outstanding service and maintain accurate, organised administrative processes. Working Hours Monday to Friday (occasionally Saturday) - 09:00-17:30 Pay rate: 13.80 p/h Key Responsibilities of Sales and Customer Service Administrator Create and maintain product listings on Amazon Seller Central and Vendor Central. Upload products using flat files, bulk upload templates, and listing management tools. Write and optimise product titles, bullet points, product descriptions, and backend search terms to improve visibility and conversion. Upload and manage product images, videos, A+ Content, and Brand Store content. Ensure all listings comply with Amazon policies, style guides, and marketplace requirements. Create and manage parent-child variations including size, colour, and style options. Assign appropriate product categories and browse nodes. Monitor listing quality and resolve suppressed, inactive, or incomplete listings. Update pricing, product specifications, dimensions, and packaging information as required. Manage inventory information and liaise with warehouse teams to maintain stock accuracy and availability. Support promotional activity by working with the marketing team on coupons, promotions, and Lightning Deals. Monitor Buy Box performance and overall listing health. Investigate and resolve catalogue errors, duplicate listings, and product data issues. Raise and manage cases with Amazon Seller Support when required. Monitor customer reviews and ratings, escalating product quality or customer experience concerns where necessary. Maintain accurate records of listing updates, new product launches, and catalogue changes. What We're Looking For Previous experience managing Amazon Seller Central and/or Vendor Central accounts. Strong understanding of Amazon listing optimisation and catalogue management. Experience using flat files and bulk upload templates. Excellent attention to detail and organisational skills. Strong written communication skills with the ability to create compelling product content. Ability to manage multiple projects and priorities simultaneously. Proficient in Microsoft Office, particularly Excel. Additional Benefits: Ongoing assignments Online payslips Weekly pay Pension provision Holiday pay (28 days Paid Annual Leave pro-rata for PAYE) Temp to perm opportunities The Best Connection is acting as an Employment Business in relation to this vacancy.
Sales Administrator Location: Manningtree Job Type: Full-time, Permanent Working Pattern: Office-based About the Role An opportunity has arisen for a proactive and detail-oriented Sales Administrator to join a well-established manufacturing organisation. This position plays a key role in supporting day-to-day sales operations, ensuring accurate order processing, and maintaining strong customer relationships. You will act as a central point of contact between customers, field sales representatives, and internal departments, contributing to the delivery of a high standard of service. Key Responsibilities Process customer orders accurately, ensuring correct pricing and product codes Manage incoming telephone calls and assist with customer enquiries Provide support to Field Sales Managers with quotes, queries, and order updates Collaborate effectively with internal departments to resolve order and customer queries Organise transportation and logistics for customer deliveries Liaise with warehouse teams regarding outbound dispatches and delivery schedules Carry out general administrative duties to support the sales function Candidate Profile Strong attention to detail with a methodical approach to tasks Excellent communication and customer service skills Ability to work collaboratively across multiple departments Capable of managing workload and priorities in a fast-paced environment Previous experience in a sales administration or customer support role is desirable Benefits Opportunity to join a supportive and collaborative team environment Exposure to a varied role within an established organisation Long-term career development potential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 05, 2026
Full time
Sales Administrator Location: Manningtree Job Type: Full-time, Permanent Working Pattern: Office-based About the Role An opportunity has arisen for a proactive and detail-oriented Sales Administrator to join a well-established manufacturing organisation. This position plays a key role in supporting day-to-day sales operations, ensuring accurate order processing, and maintaining strong customer relationships. You will act as a central point of contact between customers, field sales representatives, and internal departments, contributing to the delivery of a high standard of service. Key Responsibilities Process customer orders accurately, ensuring correct pricing and product codes Manage incoming telephone calls and assist with customer enquiries Provide support to Field Sales Managers with quotes, queries, and order updates Collaborate effectively with internal departments to resolve order and customer queries Organise transportation and logistics for customer deliveries Liaise with warehouse teams regarding outbound dispatches and delivery schedules Carry out general administrative duties to support the sales function Candidate Profile Strong attention to detail with a methodical approach to tasks Excellent communication and customer service skills Ability to work collaboratively across multiple departments Capable of managing workload and priorities in a fast-paced environment Previous experience in a sales administration or customer support role is desirable Benefits Opportunity to join a supportive and collaborative team environment Exposure to a varied role within an established organisation Long-term career development potential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this German speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. Working in a team who together cover numerous languages, this role will be ensuring the customers receive the very best service. This client is committed to supporting their team, the local community and the wider industry and place high importance on quality and sustainability. This company offers great benefits in terms on holidays, death in service etc. Job Description for the German Speaking Customer Sales Administrator role: Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress Confidently answering customer enquiries via telephone and email Ensuring full and accurate dispatch information is provided to the customer It would be good to see German Speaking Sales Administrator candidates with the following experience: Fluent German language skills - verbal and written Previous experience in a customer contact role A passion for customer service and exceeding customer expectations Strong MS Office, Communication and Admin skills Someone who is well organised, who can work using their own initiative Team player who can use their initiative This role would suit candidates with the following experience: Fluent German, German Customer Service, German Speaking Administrator Hours: 38.75 can start between 7.30 am-9.30 am and finish between 4:00 pm-6:00 pm Monday Friday Salary: £30,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Aug 05, 2026
Full time
Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this German speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. Working in a team who together cover numerous languages, this role will be ensuring the customers receive the very best service. This client is committed to supporting their team, the local community and the wider industry and place high importance on quality and sustainability. This company offers great benefits in terms on holidays, death in service etc. Job Description for the German Speaking Customer Sales Administrator role: Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress Confidently answering customer enquiries via telephone and email Ensuring full and accurate dispatch information is provided to the customer It would be good to see German Speaking Sales Administrator candidates with the following experience: Fluent German language skills - verbal and written Previous experience in a customer contact role A passion for customer service and exceeding customer expectations Strong MS Office, Communication and Admin skills Someone who is well organised, who can work using their own initiative Team player who can use their initiative This role would suit candidates with the following experience: Fluent German, German Customer Service, German Speaking Administrator Hours: 38.75 can start between 7.30 am-9.30 am and finish between 4:00 pm-6:00 pm Monday Friday Salary: £30,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Customer Service Administrator Location: Yate/ South Gloucestershire (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13.90 per hour Contract: Temporary ongoing (minimum 6-month commitment could lead to a permanent role for the right candidate) We are seeking a proactive Customer Service Administrator / Helpdesk Advisor to support order processing and customer enquiries, This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast paced, multi site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Previous administration or call centre experience in a fast paced environment is essential Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident IT skills especially using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Parking onsite - please click apply for immediate consideration.
Aug 05, 2026
Full time
Customer Service Administrator Location: Yate/ South Gloucestershire (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13.90 per hour Contract: Temporary ongoing (minimum 6-month commitment could lead to a permanent role for the right candidate) We are seeking a proactive Customer Service Administrator / Helpdesk Advisor to support order processing and customer enquiries, This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast paced, multi site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Previous administration or call centre experience in a fast paced environment is essential Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident IT skills especially using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Parking onsite - please click apply for immediate consideration.
Lancer Scott Holdings Ltd
Bristol, Gloucestershire
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from 56 million in 2020 to 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system. Playing a key role within the Service Delivery Team to ensure we provide an exceptional client experience. You will be held accountable and responsible for specific Accounts/ Contracts and understanding the contract scope. Carrying out all elements of scheduling Maintenance work and ensuring all information on each work order remains current and up to date. This role will be based in our Head office in Central Bristol. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Aug 05, 2026
Full time
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from 56 million in 2020 to 125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system. Playing a key role within the Service Delivery Team to ensure we provide an exceptional client experience. You will be held accountable and responsible for specific Accounts/ Contracts and understanding the contract scope. Carrying out all elements of scheduling Maintenance work and ensuring all information on each work order remains current and up to date. This role will be based in our Head office in Central Bristol. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Part-Time Office Administrator / PA Location: Cirencester Salary: Up to £23,400 Job Type: Part-Time, Permanent Looking for a part-time role where your organisational skills are valued, no two days are the same, and you can become an integral part of a friendly, supportive team? If you're an experienced Office Administrator , PA or Administrative Assistant looking for a flexible part-time opportunity, this is an excellent chance to join a busy and well-established business where you'll play a vital role in keeping the office running smoothly. This is a varied position that combines administration, customer service and organisational support, making it ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent service. The Role As a Part-Time Office Administrator / PA , you'll be responsible for supporting the day-to-day running of the office, ensuring administrative processes are completed efficiently while providing excellent support to both customers and colleagues. Your Responsibilities Answer incoming telephone calls and respond to emails professionally. Welcome customers and visitors in a friendly and professional manner. Maintain accurate records and update company systems. Process invoices, purchase orders and other office documentation. Assist with filing, scanning and general office administration. Support the wider team with diary management, scheduling and office organisation. Ensure all paperwork is completed accurately and within required timescales. Provide general administrative support to help the business run efficiently. What We're Looking For Previous experience in an Office Administrator , PA , Administrator or similar office support role. Excellent organisational skills with strong attention to detail. Confident using Microsoft Office , including Word, Excel and Outlook. Excellent written and verbal communication skills. Ability to prioritise workload and work independently. Professional, reliable and approachable with a positive attitude. Experience within the automotive industry would be advantageous but is not essential. What's On Offer Salary up to £23,400. Part-time, permanent position. Friendly and supportive working environment. Varied role with a mix of administration and customer service. Stable employer with long-term career prospects. Opportunity to become a valued member of a close-knit team. Apply Today If you think you are a good fit for this Part-Time Office Administrator / PA role, please contact Cian at Auto Skills UK , quoting job reference number 54403 . Don't worry if your CV isn't completely up to date. Get in touch and we can work that out together. Auto Skills UK is recognised as the UK's leading automotive recruitment specialist, providing temporary and permanent staffing solutions across the automotive industry, from productive trades through to senior management.
Aug 05, 2026
Full time
Part-Time Office Administrator / PA Location: Cirencester Salary: Up to £23,400 Job Type: Part-Time, Permanent Looking for a part-time role where your organisational skills are valued, no two days are the same, and you can become an integral part of a friendly, supportive team? If you're an experienced Office Administrator , PA or Administrative Assistant looking for a flexible part-time opportunity, this is an excellent chance to join a busy and well-established business where you'll play a vital role in keeping the office running smoothly. This is a varied position that combines administration, customer service and organisational support, making it ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent service. The Role As a Part-Time Office Administrator / PA , you'll be responsible for supporting the day-to-day running of the office, ensuring administrative processes are completed efficiently while providing excellent support to both customers and colleagues. Your Responsibilities Answer incoming telephone calls and respond to emails professionally. Welcome customers and visitors in a friendly and professional manner. Maintain accurate records and update company systems. Process invoices, purchase orders and other office documentation. Assist with filing, scanning and general office administration. Support the wider team with diary management, scheduling and office organisation. Ensure all paperwork is completed accurately and within required timescales. Provide general administrative support to help the business run efficiently. What We're Looking For Previous experience in an Office Administrator , PA , Administrator or similar office support role. Excellent organisational skills with strong attention to detail. Confident using Microsoft Office , including Word, Excel and Outlook. Excellent written and verbal communication skills. Ability to prioritise workload and work independently. Professional, reliable and approachable with a positive attitude. Experience within the automotive industry would be advantageous but is not essential. What's On Offer Salary up to £23,400. Part-time, permanent position. Friendly and supportive working environment. Varied role with a mix of administration and customer service. Stable employer with long-term career prospects. Opportunity to become a valued member of a close-knit team. Apply Today If you think you are a good fit for this Part-Time Office Administrator / PA role, please contact Cian at Auto Skills UK , quoting job reference number 54403 . Don't worry if your CV isn't completely up to date. Get in touch and we can work that out together. Auto Skills UK is recognised as the UK's leading automotive recruitment specialist, providing temporary and permanent staffing solutions across the automotive industry, from productive trades through to senior management.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 05, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.