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IT Service Resilience Manager
A&O Shearman Bangor, County Down
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
IT Service Resilience Manager
A&O Shearman City, Belfast
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
IT Service Resilience Manager
A&O Shearman Donaghadee, County Down
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
The Talent Locker
Infrastructure Engineering Manager
The Talent Locker Farnborough, Hampshire
Infrastructure Engineering Manager Farnborough - fully on site | £75k + Benefits | SC Cleared Security Clearance: It is an essential requirement for candidates to obtain UK Security Clearance (SC Level) prior to appointment. Are you an experienced Infrastructure Engineering Manager looking to lead talented engineering teams while delivering critical infrastructure services and projects? Our client is a growing technology consultancy supporting complex and secure environments across Defence, Government, and National Security sectors. They are seeking an Infrastructure Engineering Manager to drive team performance, technical excellence, and successful project delivery across a diverse infrastructure landscape. The Role This is a leadership position combining people management, resource planning, and technical oversight. You'll lead a team of infrastructure engineers, ensuring the right skills and resources are aligned to project delivery, operational priorities, and business growth. Working closely with project, service, and operations teams, you'll help shape engineering capability while supporting the delivery of secure, scalable, and resilient infrastructure solutions. Key Responsibilities Lead, mentor, and develop a team of infrastructure engineers. Conduct performance reviews, career development plans, and regular 1-2-1s. Support recruitment, onboarding, and skills development. Manage resource allocation, capacity planning, and workforce optimisation. Provide technical leadership across infrastructure projects and operational services. Contribute to problem-solving, architecture reviews, and continuous improvement initiatives. Build strong relationships with stakeholders across project and operational teams. Ensure engineering standards, processes, and best practices are maintained. Skills & Experience Proven experience managing technical or infrastructure engineering teams. Strong people leadership and stakeholder management skills. Background in infrastructure operations, platform engineering, or IT services. Experience working within Agile, Scrum, ITIL, or SDLC environments. Strong organisational, planning, and decision-making abilities. Comfortable working within complex, multi-disciplinary technology environments. Desirable Certifications ITIL Foundation Microsoft Azure Google Cloud Cisco VMware Microsoft 365 What's on Offer? The opportunity to lead and develop a high-performing engineering team. Exposure to complex, mission-critical technology programmes. Ongoing professional development and certification support. A collaborative environment focused on innovation and technical excellence. Apply today to learn more about this exciting leadership opportunity.
Jun 24, 2026
Full time
Infrastructure Engineering Manager Farnborough - fully on site | £75k + Benefits | SC Cleared Security Clearance: It is an essential requirement for candidates to obtain UK Security Clearance (SC Level) prior to appointment. Are you an experienced Infrastructure Engineering Manager looking to lead talented engineering teams while delivering critical infrastructure services and projects? Our client is a growing technology consultancy supporting complex and secure environments across Defence, Government, and National Security sectors. They are seeking an Infrastructure Engineering Manager to drive team performance, technical excellence, and successful project delivery across a diverse infrastructure landscape. The Role This is a leadership position combining people management, resource planning, and technical oversight. You'll lead a team of infrastructure engineers, ensuring the right skills and resources are aligned to project delivery, operational priorities, and business growth. Working closely with project, service, and operations teams, you'll help shape engineering capability while supporting the delivery of secure, scalable, and resilient infrastructure solutions. Key Responsibilities Lead, mentor, and develop a team of infrastructure engineers. Conduct performance reviews, career development plans, and regular 1-2-1s. Support recruitment, onboarding, and skills development. Manage resource allocation, capacity planning, and workforce optimisation. Provide technical leadership across infrastructure projects and operational services. Contribute to problem-solving, architecture reviews, and continuous improvement initiatives. Build strong relationships with stakeholders across project and operational teams. Ensure engineering standards, processes, and best practices are maintained. Skills & Experience Proven experience managing technical or infrastructure engineering teams. Strong people leadership and stakeholder management skills. Background in infrastructure operations, platform engineering, or IT services. Experience working within Agile, Scrum, ITIL, or SDLC environments. Strong organisational, planning, and decision-making abilities. Comfortable working within complex, multi-disciplinary technology environments. Desirable Certifications ITIL Foundation Microsoft Azure Google Cloud Cisco VMware Microsoft 365 What's on Offer? The opportunity to lead and develop a high-performing engineering team. Exposure to complex, mission-critical technology programmes. Ongoing professional development and certification support. A collaborative environment focused on innovation and technical excellence. Apply today to learn more about this exciting leadership opportunity.
National Audit Office
Senior Project Manager
National Audit Office
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: London c£74,000 Newcastle c£64,750 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Jun 24, 2026
Full time
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: London c£74,000 Newcastle c£64,750 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
IT Service Resilience Manager
A&O Shearman Lisburn, County Antrim
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Hamilton Barnes
Qlik Sense Solution Architect
Hamilton Barnes
Location: London, UK Working Model: Hybrid (3 days per week in office) Contract Type: Contract Duration: 12 Months Rate: Competitve Market Rates The Role We are seeking an experienced Qlik Sense Solution Architect to support the delivery of business-critical Management Information (MI) and Business Intelligence (BI) solutions within a global banking environment. The successful candidate will be responsible for designing, developing, and delivering scalable Qlik-based reporting solutions, working closely with business stakeholders, architects, project managers, and distributed development teams. Key Responsibilities Design, develop, test, and deploy enterprise-scale Qlik Sense dashboards and reporting solutions. Lead the architecture and delivery of dashboards handling large-scale datasets. Design robust and scalable data models in collaboration with data platform teams. Ensure solutions are maintainable, fully tested, and delivered within agreed timelines and budgets. Support and enhance existing dashboards and reporting applications. Provide technical analysis for new requirements and review work requests for completeness and clarity. Recommend and evaluate new reporting technologies and methodologies where appropriate. Collaborate with enterprise architects to ensure alignment with organizational architecture standards. Support project managers in planning and delivery activities. Drive productivity, quality, and continuous improvement initiatives. Work closely with offshore development, testing, and analysis teams to ensure high-quality deliverables. Champion best practices in development, testing, and solution design. Ensure compliance with internal controls, regulatory requirements, operational risk standards, and ethical guidelines. Provide technical leadership and mentoring to development teams. Required Skills and ExperienceEssential Proven experience designing and delivering Qlik Sense dashboards processing hundreds of millions of records. Strong experience designing Qlik reporting solutions incorporating: Custom mashup front ends enigma.js Microservices-based architectures Advanced Qlik Sense expertise with the ability to guide and support development teams. Enterprise administration experience with Qlik Sense, including QMC. Experience implementing and managing Session Apps in Qlik Sense. Strong data modelling and data warehousing expertise, including Kimball methodology. Experience optimizing reporting solutions for usability, performance, and scalability. Proficiency with Git and GitHub. Experience working with complex data structures and large-scale datasets. Ability to operate effectively in high-pressure environments supporting senior business stakeholders. End-to-end reporting life cycle experience, including requirements gathering, prioritization, development, testing, deployment, and production support. Strong commitment to Test-Driven Development (TDD) and software quality practices. Experience with financial reporting and standardized report design principles. Experience leveraging AI tools to improve development productivity and efficiency. Experience collaborating with offshore development and testing teams. Ability to manage requirements across multiple business groups simultaneously. Relevant Qlik certifications. Experience developing Qlik application mashups. Experience with Qlik Cloud and NPrinting. Experience with Jenkins and Ansible. Experience with Jira and Confluence. Experience with Node.js. Previous experience within Global Banking or Investment Banking environments. Desirable Strong stakeholder management and influencing skills. Ability to communicate technical designs to both Qlik and web development teams. Strong documentation and solution design capabilities. Experience leading geographically distributed teams. Ability to balance future-state architecture planning with ongoing delivery requirements. Strong interpersonal and communication skills. Self-motivated, proactive, and able to work independently. Agile team leadership experience. Innovative mindset with strong problem-solving abilities. Ability to work effectively under pressure and take ownership through to resolution.
Jun 24, 2026
Contractor
Location: London, UK Working Model: Hybrid (3 days per week in office) Contract Type: Contract Duration: 12 Months Rate: Competitve Market Rates The Role We are seeking an experienced Qlik Sense Solution Architect to support the delivery of business-critical Management Information (MI) and Business Intelligence (BI) solutions within a global banking environment. The successful candidate will be responsible for designing, developing, and delivering scalable Qlik-based reporting solutions, working closely with business stakeholders, architects, project managers, and distributed development teams. Key Responsibilities Design, develop, test, and deploy enterprise-scale Qlik Sense dashboards and reporting solutions. Lead the architecture and delivery of dashboards handling large-scale datasets. Design robust and scalable data models in collaboration with data platform teams. Ensure solutions are maintainable, fully tested, and delivered within agreed timelines and budgets. Support and enhance existing dashboards and reporting applications. Provide technical analysis for new requirements and review work requests for completeness and clarity. Recommend and evaluate new reporting technologies and methodologies where appropriate. Collaborate with enterprise architects to ensure alignment with organizational architecture standards. Support project managers in planning and delivery activities. Drive productivity, quality, and continuous improvement initiatives. Work closely with offshore development, testing, and analysis teams to ensure high-quality deliverables. Champion best practices in development, testing, and solution design. Ensure compliance with internal controls, regulatory requirements, operational risk standards, and ethical guidelines. Provide technical leadership and mentoring to development teams. Required Skills and ExperienceEssential Proven experience designing and delivering Qlik Sense dashboards processing hundreds of millions of records. Strong experience designing Qlik reporting solutions incorporating: Custom mashup front ends enigma.js Microservices-based architectures Advanced Qlik Sense expertise with the ability to guide and support development teams. Enterprise administration experience with Qlik Sense, including QMC. Experience implementing and managing Session Apps in Qlik Sense. Strong data modelling and data warehousing expertise, including Kimball methodology. Experience optimizing reporting solutions for usability, performance, and scalability. Proficiency with Git and GitHub. Experience working with complex data structures and large-scale datasets. Ability to operate effectively in high-pressure environments supporting senior business stakeholders. End-to-end reporting life cycle experience, including requirements gathering, prioritization, development, testing, deployment, and production support. Strong commitment to Test-Driven Development (TDD) and software quality practices. Experience with financial reporting and standardized report design principles. Experience leveraging AI tools to improve development productivity and efficiency. Experience collaborating with offshore development and testing teams. Ability to manage requirements across multiple business groups simultaneously. Relevant Qlik certifications. Experience developing Qlik application mashups. Experience with Qlik Cloud and NPrinting. Experience with Jenkins and Ansible. Experience with Jira and Confluence. Experience with Node.js. Previous experience within Global Banking or Investment Banking environments. Desirable Strong stakeholder management and influencing skills. Ability to communicate technical designs to both Qlik and web development teams. Strong documentation and solution design capabilities. Experience leading geographically distributed teams. Ability to balance future-state architecture planning with ongoing delivery requirements. Strong interpersonal and communication skills. Self-motivated, proactive, and able to work independently. Agile team leadership experience. Innovative mindset with strong problem-solving abilities. Ability to work effectively under pressure and take ownership through to resolution.
Experis
DV Cleared 4th Line Cloud Support Engineer
Experis Basingstoke, Hampshire
Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 24, 2026
Contractor
Job title: DV Cleared 4th Line Cloud Engineer Location: Basingstoke 5 days onsite Duration: 6 months Rate: Up to 575 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leader in innovative technology solutions, is hiring for a talented 4th Line Cloud Engineer to join a dedicated team supporting high-profile users on the project. This is an exciting opportunity to work in a dynamic environment, delivering impactful solutions that contribute to building trust and sustainability through technology. What you'll be doing: Responding to complex escalations from 3rd Line engineers and assisting in problem management investigations Managing VMware products and associated monitoring tools such as vCenter, ESXi, SDDC Manager, and Solarwinds Automating manual tasks to improve efficiency and minimise downtime Identifying single points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such as SCOM or Solarwinds Cloud capacity management skills, e.g., Aria Ops Strong understanding of Active Directory Domain Services (Windows 2019 or newer, DNS) Virtual networking experience in cloud environments and multi-tenant management Proven ability to handle high-profile escalations and provide technical leadership DV clearance and UK sole nationality required Additional skills: Knowledge of ITSM tools and processes Familiarity with VMware vCenter (usage, not administration) Adaptability to change and shifting priorities Understanding of ITIL and Agile methodologies Join a team committed to innovation and sustainability, where your expertise will make a real difference. If you're ready to take on a challenging role with a forward-thinking organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Informed Recruitment
Project Manager - Business Improvement/Transformation
Informed Recruitment Newcastle Upon Tyne, Tyne And Wear
Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating, and coaching staff in a matrix management environment. Strong appreciation for project methodologies, processes, tools, and techniques. Nice to Have Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar) Change Management or Portfolio experience Budget management Vendor/Supplier selection experience Experience of Cloud or Self-Service Adoption projects, software, or platform implementations. Experience of working in regulated environments. As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jun 24, 2026
Full time
Are you an experienced Project Manager? Have you experience of delivering business outcomes as part of transformation or business improvement projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference within a maturing environment. The role is offered on a hybrid 12-month fixed term salaried contract basis. The purpose of the role is to take responsibility for the end-to-end delivery of a portfolio of business improvement projects as part of a wider transformation programme, and ensure that they are delivered to scope, timescale, and budget. Your day-to-day responsibilities will include ensuring your portfolio of projects realise their forecasted benefits; stakeholder engagement and management at all levels including executive and project sponsor; defining business cases and developing project plans; matrix management of internal and external resources, strong third-party supplier management; progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating, and coaching staff in a matrix management environment. Strong appreciation for project methodologies, processes, tools, and techniques. Nice to Have Relevant certification (PRINCE2 Practitioner, MSP, PMP, AgilePM, or similar) Change Management or Portfolio experience Budget management Vendor/Supplier selection experience Experience of Cloud or Self-Service Adoption projects, software, or platform implementations. Experience of working in regulated environments. As an individual you will have excellent communication and stakeholder management skills, both verbally and written. You will have a delivery mindset, driven and enthusiastic, with the ability to engage and coach others along the journey. Alongside a competitive salary you will receive an impressive benefits package that includes excellent pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role is offered on an initial 12-month fixed term contract basis with possibility of extension, it will predominantly be home based with travel to an office in the Northeast on a weekly basis. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
IT Service Resilience Manager
A&O Shearman Craigavon, County Armagh
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
IT Service Resilience Manager
A&O Shearman Dromore, County Down
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
IT Service Resilience Manager
A&O Shearman Neston, Cheshire
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
IT Service Resilience Manager
A&O Shearman Portglenone, County Antrim
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
IT Service Resilience Manager
A&O Shearman Drumgor, County Armagh
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Jun 24, 2026
Full time
We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war room procedures and ensure lessons learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world's most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world's leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
TRIA
Senior Project Manager - Cloud Practice
TRIA
Senior Project Manager (Cloud Infrastructure) Contract (Apply online only)/day UK based A global telecommunications business is looking for a Senior Project Manager to join their Cloud Delivery Practice on a 3-month contract. This is a multi-project delivery role covering cloud infrastructure, data centre relocations, and Azure migrations across a portfolio of enterprise clients. If you're a senior PM with a strong track record in infrastructure delivery and the ability to manage several concurrent, complex workstreams, this is worth a look. The Role Managing multiple concurrent projects across cloud infrastructure and data centre technologies, including Azure migrations, data centre relocations, and data migration initiatives Delivering primarily waterfall-based projects with increasing agile requirements across the portfolio Engaging with senior stakeholders across multiple customer environments, including external escalation management Rapid context switching across concurrent projects for different clients and business areas Maintaining strong governance, reporting, and escalation frameworks throughout delivery Working alongside other PMs within the same client environments, managing distinct stakeholder groups or business sections Reporting directly to the Cloud Delivery Team Leader and contributing to the wider delivery portfolio What We're Looking For Proven experience managing multiple concurrent projects in cloud infrastructure, data centre, or network technology environments Hands-on delivery experience with Azure, AWS, and on-premises to Azure migrations Strong waterfall methodology background as the primary delivery method; agile capability as secondary PMP, APM, or MSP (or equivalent) certification Demonstrated ability to manage complex senior stakeholders across multiple concurrent client environments Strong commercial acumen with experience in financial management and project governance Nice to have: Familiarity with Fortinet, IBM, or HPE platforms ITIL certification Active SC clearance would be great! What's On Offer (Apply online only) per day (inside IR35 status) 3-month contract with a potential to extend Primarily remote working with occasional London office and client site attendance (a few times per month) Delivery exposure across a multi-cloud, multi-client enterprise portfolio with a globally recognised brand To apply , send your CV or reach out directly for a conversation before the role is filled.
Jun 24, 2026
Contractor
Senior Project Manager (Cloud Infrastructure) Contract (Apply online only)/day UK based A global telecommunications business is looking for a Senior Project Manager to join their Cloud Delivery Practice on a 3-month contract. This is a multi-project delivery role covering cloud infrastructure, data centre relocations, and Azure migrations across a portfolio of enterprise clients. If you're a senior PM with a strong track record in infrastructure delivery and the ability to manage several concurrent, complex workstreams, this is worth a look. The Role Managing multiple concurrent projects across cloud infrastructure and data centre technologies, including Azure migrations, data centre relocations, and data migration initiatives Delivering primarily waterfall-based projects with increasing agile requirements across the portfolio Engaging with senior stakeholders across multiple customer environments, including external escalation management Rapid context switching across concurrent projects for different clients and business areas Maintaining strong governance, reporting, and escalation frameworks throughout delivery Working alongside other PMs within the same client environments, managing distinct stakeholder groups or business sections Reporting directly to the Cloud Delivery Team Leader and contributing to the wider delivery portfolio What We're Looking For Proven experience managing multiple concurrent projects in cloud infrastructure, data centre, or network technology environments Hands-on delivery experience with Azure, AWS, and on-premises to Azure migrations Strong waterfall methodology background as the primary delivery method; agile capability as secondary PMP, APM, or MSP (or equivalent) certification Demonstrated ability to manage complex senior stakeholders across multiple concurrent client environments Strong commercial acumen with experience in financial management and project governance Nice to have: Familiarity with Fortinet, IBM, or HPE platforms ITIL certification Active SC clearance would be great! What's On Offer (Apply online only) per day (inside IR35 status) 3-month contract with a potential to extend Primarily remote working with occasional London office and client site attendance (a few times per month) Delivery exposure across a multi-cloud, multi-client enterprise portfolio with a globally recognised brand To apply , send your CV or reach out directly for a conversation before the role is filled.
Morgan Law
Interim HR Systems Programme Manager
Morgan Law
A Public Sector organisation in South London are seeking an Oracle HCM Programme Manager to deliver their new HCM system. The HR System Programme Manager will play a lead role in planning, coordinating and driving delivery of the Oracle Cloud HCM implementation and related modules. This role will provide dedicated programme management leadership across the technical delivery of the programme, helping to replace a manual and intensive HR systems offering with an integrated, secure and scalable Oracle-based solution. A key focus of the role will be maintaining delivery momentum in a complex environment with multiple dependencies, including, stakeholder availability, data quality activity, testing strategy, payroll parallel runs and change readiness. You will work closely with technical specialists, business SMEs and programme sponsors to ensure the solution is delivered in line with agreed objectives, controls and milestones, while supporting effective decision-making and transparent reporting through programme governance frameworks. The role will also be important in helping to manage delivery risks associated with resource availability, integration complexity, legacy system replacement, user adoption and the timing of phased go-lives. As part of a high-profile transformation aligned to the launch of a new People Strategy, the HR System Programme Manager will help ensure the programme delivers the intended operational, financial and strategic benefits, while supporting a smooth transition from legacy systems to the new Oracle HCM environment. This role will require the following experience: Successful experience of delivering Oracle HCM system implementations, ideally within an enterprise-scale environment that involves multiple workstreams, interdependencies and phased delivery. Experience migrating from legacy HR and payroll systems (e.g. iTrent, MHR), including data mapping, reconciliation and payroll parallel runs. Experience integrating Oracle HCM with Finance systems (e.g. Oracle ERP, GL, payroll costing, project accounting). Understanding of HR architecture, including downstream integration and reporting environments. Demonstrable experience of delivering other large-scale system or technical transformation programmes across cross-functional business and technical teams. Experience of managing delivery across multiple stakeholder groups, including senior sponsors, subject matter experts, technical specialists, suppliers and operational teams, while maintaining strong governance and clear accountability. Experience of Agile and PRINCE2 framework principles within a technology function underpinned with a Programme Management and / or PM qualification / certification such as MSP, PRINCE2, agile certifications.
Jun 23, 2026
Contractor
A Public Sector organisation in South London are seeking an Oracle HCM Programme Manager to deliver their new HCM system. The HR System Programme Manager will play a lead role in planning, coordinating and driving delivery of the Oracle Cloud HCM implementation and related modules. This role will provide dedicated programme management leadership across the technical delivery of the programme, helping to replace a manual and intensive HR systems offering with an integrated, secure and scalable Oracle-based solution. A key focus of the role will be maintaining delivery momentum in a complex environment with multiple dependencies, including, stakeholder availability, data quality activity, testing strategy, payroll parallel runs and change readiness. You will work closely with technical specialists, business SMEs and programme sponsors to ensure the solution is delivered in line with agreed objectives, controls and milestones, while supporting effective decision-making and transparent reporting through programme governance frameworks. The role will also be important in helping to manage delivery risks associated with resource availability, integration complexity, legacy system replacement, user adoption and the timing of phased go-lives. As part of a high-profile transformation aligned to the launch of a new People Strategy, the HR System Programme Manager will help ensure the programme delivers the intended operational, financial and strategic benefits, while supporting a smooth transition from legacy systems to the new Oracle HCM environment. This role will require the following experience: Successful experience of delivering Oracle HCM system implementations, ideally within an enterprise-scale environment that involves multiple workstreams, interdependencies and phased delivery. Experience migrating from legacy HR and payroll systems (e.g. iTrent, MHR), including data mapping, reconciliation and payroll parallel runs. Experience integrating Oracle HCM with Finance systems (e.g. Oracle ERP, GL, payroll costing, project accounting). Understanding of HR architecture, including downstream integration and reporting environments. Demonstrable experience of delivering other large-scale system or technical transformation programmes across cross-functional business and technical teams. Experience of managing delivery across multiple stakeholder groups, including senior sponsors, subject matter experts, technical specialists, suppliers and operational teams, while maintaining strong governance and clear accountability. Experience of Agile and PRINCE2 framework principles within a technology function underpinned with a Programme Management and / or PM qualification / certification such as MSP, PRINCE2, agile certifications.
Netteam tX Ltd
PMO Team Leader / PMO Manager
Netteam tX Ltd Newbury, Berkshire
Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.
Jun 22, 2026
Full time
Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.
Arden Resourcing Limited
Senior Linux Team Lead - Crawley (On-site)
Arden Resourcing Limited Crawley, Sussex
Senior Linux Team Lead - Crawley (On-site) £70,000-£80,000 We are partnering with a highly successful technology-driven organisation seeking an experienced Senior Linux Team Lead to join their Infrastructure & Platform Services team. This is an excellent opportunity for a hands-on technical leader with a strong Linux background and experience managing high-performance, mission-critical environments. The successful candidate will combine deep technical expertise with strong leadership skills, driving operational excellence while mentoring and developing a team of talented engineers. Working closely with senior technical and business stakeholders, you will play a key role in shaping the future direction of the organisation's Linux, Cloud and Infrastructure platforms, whilst helping drive the adoption of modern DevOps and Agile practices. The Role As the Senior Linux Team Lead, you will be responsible for leading a team of infrastructure engineers supporting a large-scale Linux-based environment. You will provide technical leadership, oversee operational delivery, and help modernise infrastructure through automation, DevOps methodologies and continuous improvement initiatives. This position offers a blend of people leadership, technical strategy and hands-on involvement across Linux systems, cloud platforms, automation tooling and high-availability infrastructure. Key Responsibilities • Lead, mentor and develop a team of Linux and Infrastructure Engineers. • Foster a collaborative, high-performing team culture focused on continuous improvement. • Set clear objectives, coach team members and support professional development. • Provide technical leadership across Linux infrastructure, automation and cloud services. • Drive the adoption of Agile and DevOps best practices. • Support the day-to-day management of operational infrastructure services. • Ensure platform stability, availability, performance and security. • Act as a senior escalation point for complex technical issues and provide third-line support. • Identify opportunities for automation and operational efficiencies. • Work closely with business stakeholders to translate requirements into scalable technical solutions. • Define and improve operational processes, standards and tooling. • Support infrastructure transformation and technology roadmap initiatives. Skills & Experience Required • Proven experience leading and developing technical infrastructure teams. • Strong Linux systems administration experience within enterprise-scale environments. • RHEL • Debian • Ansible • Puppet • FAI • Zabbix • Experience working within Agile delivery environments. • ITIL Foundation certification or equivalent operational experience. • Strong troubleshooting and root-cause analysis skills. • Excellent communication and stakeholder management abilities. • Ability to balance strategic leadership with hands-on technical responsibilities. • Experience managing projects, priorities and delivery deadlines. Desirable • Strong understanding of DevOps principles and modern infrastructure practices. • Kubernetes • Docker • OpenStack • CI/CD pipelines • Scripting and infrastructure automation experience. • Cloud platform administration experience. • Virtualisation technologies. • Hardware infrastructure knowledge including storage, compute and GPU platforms. • Experience working within High Performance Computing (HPC) environments. Benefits • Performance-related bonus scheme. • Generous annual leave allowance with holiday purchase options. • Enhanced employer pension contributions. • Private medical and dental options. • Wellbeing and mental health support programmes. • Discount and flexible benefits platform. • Cycle to Work scheme. • Modern working environment with onsite facilities. • Regular social and team events. • Long-term career development opportunities within a technically advanced organisation. • Discount schemes - gym membership, restaurants, cinema tickets • On-site gym facilities If you are a Senior Linux Engineer, Linux Team Lead, Infrastructure Team Leader or Platform Operations Manager looking to take ownership of a complex enterprise environment while leading and developing a skilled technical team, we'd love to hear from you.
Jun 22, 2026
Full time
Senior Linux Team Lead - Crawley (On-site) £70,000-£80,000 We are partnering with a highly successful technology-driven organisation seeking an experienced Senior Linux Team Lead to join their Infrastructure & Platform Services team. This is an excellent opportunity for a hands-on technical leader with a strong Linux background and experience managing high-performance, mission-critical environments. The successful candidate will combine deep technical expertise with strong leadership skills, driving operational excellence while mentoring and developing a team of talented engineers. Working closely with senior technical and business stakeholders, you will play a key role in shaping the future direction of the organisation's Linux, Cloud and Infrastructure platforms, whilst helping drive the adoption of modern DevOps and Agile practices. The Role As the Senior Linux Team Lead, you will be responsible for leading a team of infrastructure engineers supporting a large-scale Linux-based environment. You will provide technical leadership, oversee operational delivery, and help modernise infrastructure through automation, DevOps methodologies and continuous improvement initiatives. This position offers a blend of people leadership, technical strategy and hands-on involvement across Linux systems, cloud platforms, automation tooling and high-availability infrastructure. Key Responsibilities • Lead, mentor and develop a team of Linux and Infrastructure Engineers. • Foster a collaborative, high-performing team culture focused on continuous improvement. • Set clear objectives, coach team members and support professional development. • Provide technical leadership across Linux infrastructure, automation and cloud services. • Drive the adoption of Agile and DevOps best practices. • Support the day-to-day management of operational infrastructure services. • Ensure platform stability, availability, performance and security. • Act as a senior escalation point for complex technical issues and provide third-line support. • Identify opportunities for automation and operational efficiencies. • Work closely with business stakeholders to translate requirements into scalable technical solutions. • Define and improve operational processes, standards and tooling. • Support infrastructure transformation and technology roadmap initiatives. Skills & Experience Required • Proven experience leading and developing technical infrastructure teams. • Strong Linux systems administration experience within enterprise-scale environments. • RHEL • Debian • Ansible • Puppet • FAI • Zabbix • Experience working within Agile delivery environments. • ITIL Foundation certification or equivalent operational experience. • Strong troubleshooting and root-cause analysis skills. • Excellent communication and stakeholder management abilities. • Ability to balance strategic leadership with hands-on technical responsibilities. • Experience managing projects, priorities and delivery deadlines. Desirable • Strong understanding of DevOps principles and modern infrastructure practices. • Kubernetes • Docker • OpenStack • CI/CD pipelines • Scripting and infrastructure automation experience. • Cloud platform administration experience. • Virtualisation technologies. • Hardware infrastructure knowledge including storage, compute and GPU platforms. • Experience working within High Performance Computing (HPC) environments. Benefits • Performance-related bonus scheme. • Generous annual leave allowance with holiday purchase options. • Enhanced employer pension contributions. • Private medical and dental options. • Wellbeing and mental health support programmes. • Discount and flexible benefits platform. • Cycle to Work scheme. • Modern working environment with onsite facilities. • Regular social and team events. • Long-term career development opportunities within a technically advanced organisation. • Discount schemes - gym membership, restaurants, cinema tickets • On-site gym facilities If you are a Senior Linux Engineer, Linux Team Lead, Infrastructure Team Leader or Platform Operations Manager looking to take ownership of a complex enterprise environment while leading and developing a skilled technical team, we'd love to hear from you.
Solus Accident Repair Centres
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 21, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Datatech
Data & AI Delivery Senior Manager/Associate Director Capital Markets
Datatech City, Edinburgh
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13121 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Jun 20, 2026
Full time
Data & AI Delivery Senior Manager/Associate Director Capital Markets Location: Edinburgh Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13121 Senior Data & AI Delivery professionals are required to lead the delivery of complex data transformation and AI programmes within financial services and capital markets environments. You will bring experience delivering large scale data and AI initiatives within complex environments and play a key role in shaping delivery strategy, leading teams and driving transformational change, helping organisations solve complex operational, technical and business challenges through data and AI adoption. You will work across multidisciplinary teams, collaborating with Data Engineers, AI Engineers, Architects, Data Scientists and senior stakeholders to drive programme delivery, shape solutions and support organisations through complex transformation initiatives. Key responsibilities: Leading the delivery of complex data and AI transformation programmes across multiple workstreams Managing multidisciplinary teams to deliver business critical technology outcomes Collaborating directly with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong relationships with client and business stakeholders Supporting programme governance, reporting and communication across large initiatives Applying market and industry knowledge to help shape client strategies and solutions Supporting pre sales activity, technical proposals and client presentations Coaching and mentoring team members across multidisciplinary environments Experience Required: Experience delivering large scale data, AI or technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding of AI technologies, modern data platforms and data management principles Knowledge of data governance, data quality and data strategy concepts Familiarity with delivery methodologies including Agile, Waterfall or SAFe Experience with tooling such as Jira, Confluence or similar platforms Exposure to cloud platforms including AWS, Azure or GCP and technologies such as Databricks, Snowflake, SQL or Python Financial services experience within capital markets or broader banking environments This is a strong opportunity for a delivery leader who wants to work on high impact data and AI transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)

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