What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Aug 10, 2026
Full time
What you will do You will support key database for applications used by A&O Shearman that keep the firm running. These include the firm's finance and customer relationship management systems, as well business intake and time capture. You will support other business critical applications, including file transfer, legal technology and various application services. You will work with 3rd parties who provide expertise in these systems. The firm's database infrastructure, MS-SQL, will also be supported by you. You will also support the Dynamics365 platform and applications built on it. Application servers and Databases are a mixture of on-premises and SaaS/cloud-hosted. As well as supporting the databases stack, you will package, configure, test, and deploy applications to the firm. You will work with other service support teams in I&O, including End-User Compute, Infrastructure and Networks, to provide a world-class service to our business. You will also work with our global service desk, regional support teams and the global IT department. You will provide technical database expertise on projects when required. Provide availability, scalability and performance of all application database systems through data metrics Capture, analyse database metrics and bring forward improvements of database systems Identify, design and implement robust monitoring alerts to identify potential issues early Maintain core database infrastructure servers in Azure, AVS and on-premises Develop backup/restore procedures for major databases to ensure data integrity Develop and leverage automation procedures to turn repeatable actions into automated processes Analyse database capacity metrics on all server infrastructure Provide expertise for database engineering to optimise database migrations, queries and performance Management and monitoring of SQL availability groups and clustered SQL servers Lead in database related projects and ensure timely delivery. Analyse and use data to identify and prioritise operations to find root cause of major issues. Participate in on call and out of hours support for both application and databases Knowledge and use of DevOps and GitHub and other collaboration tool sets Support maintenance reviews, vulnerability assessments of MS SQL Ability to work independently and good communication skills Document and knowledge share learnings to wider team with ability to multi-task including team upskilling Experience with programming languages including PowerShell, SQL, Linux preferred Collaborate with other engineering teams on production changes, incidents and problem management What you will have Desired Skills Proficient Microsoft SQL Azure Server and SQL infrastructure AZ-900 Azure Fundamentals and DP-900 Azure Data Fundamentals preferred SQL AG, Clustering and high availability features experience SQL and PowerShell scripting experience SQL and server performance tuning SQL Replication performance and monitoring tuning Understanding of Linux server management NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note: This role is advertised as being based in Uxbridge; however, the contractual base will be Yeading. While estate works are being carried out at the Yeading site, all roles will be temporarily located in Uxbridge. Successful applicants will therefore begin their employment at the Uxbridge location. Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028. Employees based at Uxbridge will receive a London Weighting allowance of £4,000. This allowance will continue when the location moves to Yeading. About the job Job summary DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. Our Digital Workspace team designs, builds and supports the devices, software and digital services that help DVSA colleagues work effectively wherever they are. We are focused on delivering a modern, secure and reliable digital experience, using automation, cloud management and user insight to continually improve our services. The team works across Microsoft and Apple platforms, using technologies such as Microsoft 365, Copilot, Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Digital Employee Experience tools, enterprise browsers and Netskope network security. This is a chance to work in a forward-looking Digital Workplace team where your work will make a visible difference. You will help shape national services, improve the day-to-day experience of colleagues across DVSA, support more sustainable technology choices, and contribute to an organisation whose work has a direct impact on road safety. If you enjoy working with modern workplace technology, improving services for users and delivering high-quality digital services that make a real difference, we would love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Working within the Infrastructure team as a Senior Engineer, you will play a crucial role in supporting, monitoring, and maintaining the organisation's cloud and digital infrastructure. You will be responsible for delivering or assisting with the delivery of programs and projects, providing support, guidance, and/or delivery when core infrastructure services are impacted or consumed. You will be instrumental in driving improvements to deliver new and updated core infrastructure services, based on clear evidence and according to business and user needs, to ensure maximum value is achieved from services. You will identify and implement functional, performance, and quality improvements to the core infrastructure estate. You will proactively monitor to identify issues or opportunities in core infrastructure services and have the ability to design, plan, implement, and release necessary changes according to the needs of the business. You will provide support to end users and IT teams to ensure appropriate use of the core infrastructure. Responsibilities include but are not limited to: Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services Drive automation throughout the core infrastructure estate, adopting modern approaches, such as, Infrastructure as Code, where relevant Maintenance of core infrastructure services through: Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies. Identifying and implementing functional, performance and quality improvements to the core infrastructure estate For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 12th August at 12:00. Sign up here . Person specification You may hold or be willing to work towards the following qualifications: ITIL Foundation. Required experience: To be successful in this role you will need to have the following experience: Engage and communicate with colleagues of all levels, with the ability to present technical ideas and concepts in the language of the business and its users. Highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions. Government Digital and Data Allowance The role is part of the Government Digital and Data (or Government Security Profession Career Framework) profession and utilises an enhanced Capability-Based Pay Framework which provides access to a Digital and Data allowance. The base pay is £44,241. In addition to this the role includes a Digital and Data allowance of up to £14,756. The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Occasional travel to other offices will be required, which may involve overnight stays. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
Aug 10, 2026
Full time
Location Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. You can be based at any of the above locations, however if your chosen location is Yeading/Uxbridge please note: This role is advertised as being based in Uxbridge; however, the contractual base will be Yeading. While estate works are being carried out at the Yeading site, all roles will be temporarily located in Uxbridge. Successful applicants will therefore begin their employment at the Uxbridge location. Please be aware that all employees will be required to work from the Yeading site once it reopens in 2028. Employees based at Uxbridge will receive a London Weighting allowance of £4,000. This allowance will continue when the location moves to Yeading. About the job Job summary DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. Our Digital Workspace team designs, builds and supports the devices, software and digital services that help DVSA colleagues work effectively wherever they are. We are focused on delivering a modern, secure and reliable digital experience, using automation, cloud management and user insight to continually improve our services. The team works across Microsoft and Apple platforms, using technologies such as Microsoft 365, Copilot, Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Digital Employee Experience tools, enterprise browsers and Netskope network security. This is a chance to work in a forward-looking Digital Workplace team where your work will make a visible difference. You will help shape national services, improve the day-to-day experience of colleagues across DVSA, support more sustainable technology choices, and contribute to an organisation whose work has a direct impact on road safety. If you enjoy working with modern workplace technology, improving services for users and delivering high-quality digital services that make a real difference, we would love to hear from you. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers Job description Working within the Infrastructure team as a Senior Engineer, you will play a crucial role in supporting, monitoring, and maintaining the organisation's cloud and digital infrastructure. You will be responsible for delivering or assisting with the delivery of programs and projects, providing support, guidance, and/or delivery when core infrastructure services are impacted or consumed. You will be instrumental in driving improvements to deliver new and updated core infrastructure services, based on clear evidence and according to business and user needs, to ensure maximum value is achieved from services. You will identify and implement functional, performance, and quality improvements to the core infrastructure estate. You will proactively monitor to identify issues or opportunities in core infrastructure services and have the ability to design, plan, implement, and release necessary changes according to the needs of the business. You will provide support to end users and IT teams to ensure appropriate use of the core infrastructure. Responsibilities include but are not limited to: Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services Drive automation throughout the core infrastructure estate, adopting modern approaches, such as, Infrastructure as Code, where relevant Maintenance of core infrastructure services through: Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies. Identifying and implementing functional, performance and quality improvements to the core infrastructure estate For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 12th August at 12:00. Sign up here . Person specification You may hold or be willing to work towards the following qualifications: ITIL Foundation. Required experience: To be successful in this role you will need to have the following experience: Engage and communicate with colleagues of all levels, with the ability to present technical ideas and concepts in the language of the business and its users. Highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions. Government Digital and Data Allowance The role is part of the Government Digital and Data (or Government Security Profession Career Framework) profession and utilises an enhanced Capability-Based Pay Framework which provides access to a Digital and Data allowance. The base pay is £44,241. In addition to this the role includes a Digital and Data allowance of up to £14,756. The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Occasional travel to other offices will be required, which may involve overnight stays. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation. If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. We are looking for an experienced Senior Infrastructure Engineer - Database Administrator to join our Database team working within our Corporate IT & Services Division, with strong background and skills in SQL to undertake support, change management and project activities for Business-critical SQL based services. To ensure the production environments are supported and managed proactively, and that maintenance work is planned and scheduled around Business activity. Actively identifying areas for improvement for services supported. Proactive in documenting and sharing knowledge, enhancing the capability within the team and working collaboratively. Job description As a Senior Infrastructure Engineer you will build, manage, and support the infrastructure services that underpin all internal user services and services for an organisation. Defining, building, bringing into service, operating, supporting, performance monitoring, continually improving and decommissioning Infrastructure services (SaaS, IaaS, and PaaS), products and platforms to serve a variety of user needs. For the services, products and platforms supported: Managing incidents, requests, changes and problems. Managing the configuration, availability, security, capacity, performance, and cost. Engage in continuous improvement activities. Managing all aspects of the lifecycle of assets from acquisition through to disposal to include CMDB updates. Maximising the use of tools and technologies to deliver operational excellence. Actively participate in the Infrastructure Engineering Community of Practice, identifying good practices operations can adopt and sharing experiences. Sharing knowledge of tools and techniques and collaborating to improve the capability of the team. Ensuring the team has a situational awareness of what each other is working on and how this relates to organisational strategies and user needs. Maintains an understanding of Agile methodology and applies an agile mindset to all aspects of their work, utilising an iterative method and flexible approach to enable rapid delivery. Responsibilities Proactively manage and monitor production database instances, ensuring that the databases relied on by Business-critical systems are available for use and performant. Manage the databases used by pre-production and test systems, ensuring that these reflect live, and that any necessary work to support project delivery is undertaken in a timely manner. Ensure that assigned Service Requests are fulfilled in a timely manner and that customers are sent notification when work is complete. Manage database patching and upgrade cycles, ensuring that work to deploy these is planned around business activity, and interruption to service is minimised. Own and resolve assigned Incidents, ensuring that effective communication with customers is maintained throughout and business impact is understood and minimised. Take a lead technical role in the management of major incidents ensuring that the incident is managed and communicated effectively. Ensure that assigned Service Requests are fulfilled in a timely manner and that customers are updated and notified when work is complete. Document processes, procedures and review documents written by other team members, providing feedback where required. Participate in project and design workshops and meetings providing SQL technical knowledge to add value to the project. Follow agreed change management processes in order to implement new or changed services, ensuring that changes are communicated in advance of their planned implementation date. Person specification Essential Criteria: Information Security (Working) - Use information security practices and available security controls to contribute to protecting solutions and services. Ownership and Initiative (Working) - Own a problem until a new owner has been found or the problem has been mitigated or resolved. Troubleshooting and problem resolution (Practitioner) - Break a problem down into its component parts to identify and diagnose root causes. Troubleshoot and identify problems across different technology capabilities. Technical Understanding (Practitioner) - Show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape. Service focus (Practitioner) - Take inputs from various sources and use these to guide the design, development, delivery and operation of a service. You always look to continually improve and get the best out of services you support.
Aug 10, 2026
Full time
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham), All colleagues are required to work from their contractually allocated site for at least 40% of their working time. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. We are looking for an experienced Senior Infrastructure Engineer - Database Administrator to join our Database team working within our Corporate IT & Services Division, with strong background and skills in SQL to undertake support, change management and project activities for Business-critical SQL based services. To ensure the production environments are supported and managed proactively, and that maintenance work is planned and scheduled around Business activity. Actively identifying areas for improvement for services supported. Proactive in documenting and sharing knowledge, enhancing the capability within the team and working collaboratively. Job description As a Senior Infrastructure Engineer you will build, manage, and support the infrastructure services that underpin all internal user services and services for an organisation. Defining, building, bringing into service, operating, supporting, performance monitoring, continually improving and decommissioning Infrastructure services (SaaS, IaaS, and PaaS), products and platforms to serve a variety of user needs. For the services, products and platforms supported: Managing incidents, requests, changes and problems. Managing the configuration, availability, security, capacity, performance, and cost. Engage in continuous improvement activities. Managing all aspects of the lifecycle of assets from acquisition through to disposal to include CMDB updates. Maximising the use of tools and technologies to deliver operational excellence. Actively participate in the Infrastructure Engineering Community of Practice, identifying good practices operations can adopt and sharing experiences. Sharing knowledge of tools and techniques and collaborating to improve the capability of the team. Ensuring the team has a situational awareness of what each other is working on and how this relates to organisational strategies and user needs. Maintains an understanding of Agile methodology and applies an agile mindset to all aspects of their work, utilising an iterative method and flexible approach to enable rapid delivery. Responsibilities Proactively manage and monitor production database instances, ensuring that the databases relied on by Business-critical systems are available for use and performant. Manage the databases used by pre-production and test systems, ensuring that these reflect live, and that any necessary work to support project delivery is undertaken in a timely manner. Ensure that assigned Service Requests are fulfilled in a timely manner and that customers are sent notification when work is complete. Manage database patching and upgrade cycles, ensuring that work to deploy these is planned around business activity, and interruption to service is minimised. Own and resolve assigned Incidents, ensuring that effective communication with customers is maintained throughout and business impact is understood and minimised. Take a lead technical role in the management of major incidents ensuring that the incident is managed and communicated effectively. Ensure that assigned Service Requests are fulfilled in a timely manner and that customers are updated and notified when work is complete. Document processes, procedures and review documents written by other team members, providing feedback where required. Participate in project and design workshops and meetings providing SQL technical knowledge to add value to the project. Follow agreed change management processes in order to implement new or changed services, ensuring that changes are communicated in advance of their planned implementation date. Person specification Essential Criteria: Information Security (Working) - Use information security practices and available security controls to contribute to protecting solutions and services. Ownership and Initiative (Working) - Own a problem until a new owner has been found or the problem has been mitigated or resolved. Troubleshooting and problem resolution (Practitioner) - Break a problem down into its component parts to identify and diagnose root causes. Troubleshoot and identify problems across different technology capabilities. Technical Understanding (Practitioner) - Show a thorough understanding of the technical concepts required for the role, and can explain how these fit into the wider technical landscape. Service focus (Practitioner) - Take inputs from various sources and use these to guide the design, development, delivery and operation of a service. You always look to continually improve and get the best out of services you support.
Government Digital & Data
Nottingham, Nottinghamshire
Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence.
Aug 10, 2026
Full time
Location Nottingham Regional Centre - Unity Square About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. Job description This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. Flexibility Payment This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems. Full UK Driving Licence.
Location Tomlinson House, Norcross, Blackpool, Lancashire FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Come and join the DBS community today! Job description Be part of a team and a leader in a Windows and Networks Infrastructure Technical Support Team to provide. Windows and Networks infrastructure support and guidance in accordance with service level agreements (SLAs). Work within the DBS DIT Windows and Networks Team, ensuring that all incidents and requests relating to all aspects of the Windows Infrastructure are resolved within SLA timescales. Manage and lead with support to projects to successfully implement changes to the Windows Infrastructure. Work to G7 DBS Senior Support Manager to: Ensure services are accepted into the Windows infrastructure. Manage and oversee the support/maintenance of Windows services, ensuring that service levels meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Ensure 11live11 Windows environments are fully operational on a day-to-day basis and that they are meeting the agreed expectations of the end users. Manage and lead with the introduction into service of all third-party applications which are delivered into Windows service e.g. Citrix, HP Authentication Services, NetScaler, Cisco. Ensure all Windows and Networks infrastructure operations are stable and act as a point of escalation when necessary. Ensure services are accepted into the Windows infrastructure. Manage and lead the support/maintenance of Windows and Networks services, ensuring that service levels meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Ensure live Windows and Network environments are fully operational on a day-to-day basis and that they are meeting the agreed expectations of the end users. Work with the service operations staff to ensure that cross DBS incidents and Change Requests are managed in a timely and coherent manner. Deliver system patching in line with MODCERT and vulnerability advisories. Establish and maintain strong, collaborative relationships with other infrastructure support teams across all DBS Locations to ensure a coordinated and cohesive work effort, with Knowledge transfer a key focus for the individual and team. Manage and lead with the implementation of key activies in your area to support DBS Strategic directional approaches to your services to enhance their reputation across DBS. Ensure that customer requirements are met, identifying dependencies and resolving resource conflicts. Manage and lead with the monitoring of live service availability against agreed SLAs and review availability trends to support proactive improvement plans for the network infrastructure. Manage and lead with the continuous improvement activities and standard working practices across the Windows technical support function. Manage and proactively define/analyse the root causes of specific Windows infrastructure problems and implement the appropriate solutions to ensure rapid recovery. Manage and lead with the monitoring and predicting of business demand to enable appropriate planning of Windows infrastructure capacity and cost. Direct and control input into Windows support service risk. ensuring alignment to the DBS Corporate Risk process. Specifically, identify non-compliance and assure remediation, mitigation and/or positive acceptance of risk from a Windows support viewpoint. Escalate risks as required through the relevant governance process. Act as a point of escalation, review and approval for Windows technical support. Refer to line manager if help is required. Manage coach and develop less experienced team members where necessary to improve perfformance and meet objectives. Plan and organise workload to optimise performance on Windows based systems. Person specification Candidates should be able to demonstrate the following desireable skills/experience: Working knowledge of VM Ware and/or Hyper-V and how it fits within Windows. Experience of supporting and implementing Infrastructure based systems. Working knowledge of mail systems, able to configure and maintain mail related systems. Experience of Microsoft Core services such as AD, WSUS, Group Policy, DFS & DNS. Ability to deploy latest WSUS Windows updates across the DBS estate. Ability to deploy Trelix / Trend anti-virus across DBS Windows based systems and diagnose emerging issues. Working knowledge of Microsoft applications and how to configure/enable. Working knowledge in Server 2022, ability to build/configure/upgrade/maintain Server systems. Working knowledge of Windows 10 and 11, with the ability to build/configure/maintain Windows 10 and 11 systems. Working knowledge of RDS Gateway and configuration of Virtual Desktop Images. Working knowledge Citrix Xen App and Desktop 4.5 through 6.0. Experience of developing and supporting HTML/XML applications in an e-Business suite environment. Working knowledge of NetScaler setup, configuration and patching. Working knowledge of Cisco switching, configuration and patching. Ability to work under pressure. Proven problem-solving skills. Good communication skills - both written and oral. Power Shell Scripting and Automation, create and manage scripts to perform system tasks.
Aug 10, 2026
Full time
Location Tomlinson House, Norcross, Blackpool, Lancashire FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Come and join the DBS community today! Job description Be part of a team and a leader in a Windows and Networks Infrastructure Technical Support Team to provide. Windows and Networks infrastructure support and guidance in accordance with service level agreements (SLAs). Work within the DBS DIT Windows and Networks Team, ensuring that all incidents and requests relating to all aspects of the Windows Infrastructure are resolved within SLA timescales. Manage and lead with support to projects to successfully implement changes to the Windows Infrastructure. Work to G7 DBS Senior Support Manager to: Ensure services are accepted into the Windows infrastructure. Manage and oversee the support/maintenance of Windows services, ensuring that service levels meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Ensure 11live11 Windows environments are fully operational on a day-to-day basis and that they are meeting the agreed expectations of the end users. Manage and lead with the introduction into service of all third-party applications which are delivered into Windows service e.g. Citrix, HP Authentication Services, NetScaler, Cisco. Ensure all Windows and Networks infrastructure operations are stable and act as a point of escalation when necessary. Ensure services are accepted into the Windows infrastructure. Manage and lead the support/maintenance of Windows and Networks services, ensuring that service levels meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Ensure live Windows and Network environments are fully operational on a day-to-day basis and that they are meeting the agreed expectations of the end users. Work with the service operations staff to ensure that cross DBS incidents and Change Requests are managed in a timely and coherent manner. Deliver system patching in line with MODCERT and vulnerability advisories. Establish and maintain strong, collaborative relationships with other infrastructure support teams across all DBS Locations to ensure a coordinated and cohesive work effort, with Knowledge transfer a key focus for the individual and team. Manage and lead with the implementation of key activies in your area to support DBS Strategic directional approaches to your services to enhance their reputation across DBS. Ensure that customer requirements are met, identifying dependencies and resolving resource conflicts. Manage and lead with the monitoring of live service availability against agreed SLAs and review availability trends to support proactive improvement plans for the network infrastructure. Manage and lead with the continuous improvement activities and standard working practices across the Windows technical support function. Manage and proactively define/analyse the root causes of specific Windows infrastructure problems and implement the appropriate solutions to ensure rapid recovery. Manage and lead with the monitoring and predicting of business demand to enable appropriate planning of Windows infrastructure capacity and cost. Direct and control input into Windows support service risk. ensuring alignment to the DBS Corporate Risk process. Specifically, identify non-compliance and assure remediation, mitigation and/or positive acceptance of risk from a Windows support viewpoint. Escalate risks as required through the relevant governance process. Act as a point of escalation, review and approval for Windows technical support. Refer to line manager if help is required. Manage coach and develop less experienced team members where necessary to improve perfformance and meet objectives. Plan and organise workload to optimise performance on Windows based systems. Person specification Candidates should be able to demonstrate the following desireable skills/experience: Working knowledge of VM Ware and/or Hyper-V and how it fits within Windows. Experience of supporting and implementing Infrastructure based systems. Working knowledge of mail systems, able to configure and maintain mail related systems. Experience of Microsoft Core services such as AD, WSUS, Group Policy, DFS & DNS. Ability to deploy latest WSUS Windows updates across the DBS estate. Ability to deploy Trelix / Trend anti-virus across DBS Windows based systems and diagnose emerging issues. Working knowledge of Microsoft applications and how to configure/enable. Working knowledge in Server 2022, ability to build/configure/upgrade/maintain Server systems. Working knowledge of Windows 10 and 11, with the ability to build/configure/maintain Windows 10 and 11 systems. Working knowledge of RDS Gateway and configuration of Virtual Desktop Images. Working knowledge Citrix Xen App and Desktop 4.5 through 6.0. Experience of developing and supporting HTML/XML applications in an e-Business suite environment. Working knowledge of NetScaler setup, configuration and patching. Working knowledge of Cisco switching, configuration and patching. Ability to work under pressure. Proven problem-solving skills. Good communication skills - both written and oral. Power Shell Scripting and Automation, create and manage scripts to perform system tasks.
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today ! Job description A Senior Infrastructure Engineer builds, administers, supports and maintains solutions as directed and according to departmental policy. At this role level, you will: Ensure services are integrated, delivered and operated as required. Work with and support third parties in providing infrastructure services. Work with technical architects to translate architectural designs into operations. Provide input into overall management - workforce, budget, technology roadmaps, projects and tasks. Lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy. Specifically, as Senior Infrastructure Engineer (SEO) - you will: Support, patch and administer Oracle databases, E Business Suite applications and related Oracle technologies including Dataguard, RMAN and Oracle Fusion Middleware. Support and administration to SQL server Databases. Support includes production, testing, disaster recovery and development databases and application services. Maintain the performance and availability of production services ensuring we meet prescribed Service Levels and Key Performance Indicators. Provide Database Administration support to projects. Key Responsibilities: Provide hands-on day to day technical support for DBS DIT Infrastructure within the bounds of the Service Le Agreements. Ensure service availability of all "live" development & DR environments as dictated by SLA and ensure these environments are meeting the expectations of end users, record and log all infrastructure issues and ensure associated actions taken to resolve the issue are also documented using the IT helpdesk ticketing system Manage the development, testing and implementation of Oracle database and E Business Suite patches and updates on a regular recurring cycle, ensuring that critical patches are applied to our systems in a timely manner whilst minimising downtime and risk of disruption to live service Assist other Technical Support team members to ensure that normal service is restored as quickly as possible in the event of an incident, to minimize any disruption to the business. Where a forthcoming issue in the infrastructure environment can be pre-empted, identify and take pro-active actions prior incident occurring. (System housekeeping & system checks). Configure and manage system security. Lead, coach and develop teams where necessary to improve performance and meet objectives. Plan and organise workload to optimise performance. Possess sufficiently deep and wide specialist technical skills to assess and direct the technical direction of the infrastructure on which the systems are run. Deliver system change and enhancements approved by change requests by agreed targets to include assessment of change requests and delivery of solution once approved. Ensure documentation regarding server builds, network configuration, fixes, procedures and diagrams are up-to-date date and completed. Proactively define and analyse the root causes of specific infrastructure problems and implement the appropriate solutions to ensure rapid recovery ensuring that the Service Support Centre team are kept up to so they can manage business expectation accurately. Measure and provide reports on current performance of services and components in the infrastructure and provide these to the Performance Management function and Senior Management as and when required. Person specification Substantial experience of Oracle Database administration required. Experience of Oracle Applications Database administration required. Experience of supporting Oracle Database and Oracle EBS Applications and technologies on an AIX and/or RHEL platform desirable. Ensure database are available, secure and performing within departmental service level agreements. Perform regular backup, checks and restores for business continuity and resilience. Ensure Disaster Recovery databases are up to date to enable failover. Support the maintenance of associated technical documentation to ensure they are up-to-date and produce as necessary. Develop, test and implement upgrades & patches to Oracle (and other) databases and E Business Suite application components to ensure MOD security requirements are satisfied. Provide 2nd and 3rd line support in response to service calls. Lead on the creation or migration of new or cloned databases / application tiers. Support Access control to databases. Liaise with other relevant functions for incident management, issue resolution (including root cause analysis), lesson learned and project support. Take an active role in the support/management of the DBA Team maintenance activities in support of the wider Infrastructure Programme. Perform maintenance activities including the Installation of patches, updates and bug fixes on a regular basis.
Aug 10, 2026
Full time
Location Norcross - Tomlinson House, FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW. About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. Come and join the DBS community today ! Job description A Senior Infrastructure Engineer builds, administers, supports and maintains solutions as directed and according to departmental policy. At this role level, you will: Ensure services are integrated, delivered and operated as required. Work with and support third parties in providing infrastructure services. Work with technical architects to translate architectural designs into operations. Provide input into overall management - workforce, budget, technology roadmaps, projects and tasks. Lead and direct infrastructure specialist teams in building, managing, supporting and maintaining solutions according to departmental policy. Specifically, as Senior Infrastructure Engineer (SEO) - you will: Support, patch and administer Oracle databases, E Business Suite applications and related Oracle technologies including Dataguard, RMAN and Oracle Fusion Middleware. Support and administration to SQL server Databases. Support includes production, testing, disaster recovery and development databases and application services. Maintain the performance and availability of production services ensuring we meet prescribed Service Levels and Key Performance Indicators. Provide Database Administration support to projects. Key Responsibilities: Provide hands-on day to day technical support for DBS DIT Infrastructure within the bounds of the Service Le Agreements. Ensure service availability of all "live" development & DR environments as dictated by SLA and ensure these environments are meeting the expectations of end users, record and log all infrastructure issues and ensure associated actions taken to resolve the issue are also documented using the IT helpdesk ticketing system Manage the development, testing and implementation of Oracle database and E Business Suite patches and updates on a regular recurring cycle, ensuring that critical patches are applied to our systems in a timely manner whilst minimising downtime and risk of disruption to live service Assist other Technical Support team members to ensure that normal service is restored as quickly as possible in the event of an incident, to minimize any disruption to the business. Where a forthcoming issue in the infrastructure environment can be pre-empted, identify and take pro-active actions prior incident occurring. (System housekeeping & system checks). Configure and manage system security. Lead, coach and develop teams where necessary to improve performance and meet objectives. Plan and organise workload to optimise performance. Possess sufficiently deep and wide specialist technical skills to assess and direct the technical direction of the infrastructure on which the systems are run. Deliver system change and enhancements approved by change requests by agreed targets to include assessment of change requests and delivery of solution once approved. Ensure documentation regarding server builds, network configuration, fixes, procedures and diagrams are up-to-date date and completed. Proactively define and analyse the root causes of specific infrastructure problems and implement the appropriate solutions to ensure rapid recovery ensuring that the Service Support Centre team are kept up to so they can manage business expectation accurately. Measure and provide reports on current performance of services and components in the infrastructure and provide these to the Performance Management function and Senior Management as and when required. Person specification Substantial experience of Oracle Database administration required. Experience of Oracle Applications Database administration required. Experience of supporting Oracle Database and Oracle EBS Applications and technologies on an AIX and/or RHEL platform desirable. Ensure database are available, secure and performing within departmental service level agreements. Perform regular backup, checks and restores for business continuity and resilience. Ensure Disaster Recovery databases are up to date to enable failover. Support the maintenance of associated technical documentation to ensure they are up-to-date and produce as necessary. Develop, test and implement upgrades & patches to Oracle (and other) databases and E Business Suite application components to ensure MOD security requirements are satisfied. Provide 2nd and 3rd line support in response to service calls. Lead on the creation or migration of new or cloned databases / application tiers. Support Access control to databases. Liaise with other relevant functions for incident management, issue resolution (including root cause analysis), lesson learned and project support. Take an active role in the support/management of the DBA Team maintenance activities in support of the wider Infrastructure Programme. Perform maintenance activities including the Installation of patches, updates and bug fixes on a regular basis.
Are you someone who thrives in a fast-paced environment where no two days are the same? We're looking for a proactive Planner to help ensure our works are delivered on time, efficiently, and to the highest standards. In this role, you'll be at the heart of coordinating teams, managing permits, liaising with clients, and keeping everything running smoothly from planning through to completion. You'll play a key part in driving performance, meeting contractual SLAs, and making sure our clients and customers receive an exceptional service throughout every project. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects that help improve everyday life. From building pipelines and upgrading pumping stations to maintaining reservoirs and drainage systems, we support cleaner water, stronger infrastructure and more reliable services for communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud to be a Silver Award Investors in Diversity accredited employer. Our teams use smart technology and a hands-on approach to make sure every job is delivered safely and to a high standard. We support our clients through the full life of their assets, from construction and mechanical systems to long-term maintenance. Browne is part of Renew Holdings plc, a UK-based group of specialist engineering companies. What We're Looking For We're seeking someone who brings the right blend of experience, technical know-how, and a positive, can-do attitude. Ideally you'll offer: Previous planning experience, preferably within utilities or street works Knowledge of Street Manager and/or Aurora systems Strong communication and organisational skills Ability to manage deadlines and prioritise effectively Comfort working with Microsoft 365 (Outlook, Excel, Teams, Word) Understanding of permits, street works requirements or traffic management A proactive, solutions-focused mindset If you're someone who enjoys problem-solving, coordinating people and processes, and keeping operations running like clockwork, we'd love to hear from you. Join us and play a vital role in delivering high-quality work that makes an impact. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Aug 10, 2026
Full time
Are you someone who thrives in a fast-paced environment where no two days are the same? We're looking for a proactive Planner to help ensure our works are delivered on time, efficiently, and to the highest standards. In this role, you'll be at the heart of coordinating teams, managing permits, liaising with clients, and keeping everything running smoothly from planning through to completion. You'll play a key part in driving performance, meeting contractual SLAs, and making sure our clients and customers receive an exceptional service throughout every project. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects that help improve everyday life. From building pipelines and upgrading pumping stations to maintaining reservoirs and drainage systems, we support cleaner water, stronger infrastructure and more reliable services for communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud to be a Silver Award Investors in Diversity accredited employer. Our teams use smart technology and a hands-on approach to make sure every job is delivered safely and to a high standard. We support our clients through the full life of their assets, from construction and mechanical systems to long-term maintenance. Browne is part of Renew Holdings plc, a UK-based group of specialist engineering companies. What We're Looking For We're seeking someone who brings the right blend of experience, technical know-how, and a positive, can-do attitude. Ideally you'll offer: Previous planning experience, preferably within utilities or street works Knowledge of Street Manager and/or Aurora systems Strong communication and organisational skills Ability to manage deadlines and prioritise effectively Comfort working with Microsoft 365 (Outlook, Excel, Teams, Word) Understanding of permits, street works requirements or traffic management A proactive, solutions-focused mindset If you're someone who enjoys problem-solving, coordinating people and processes, and keeping operations running like clockwork, we'd love to hear from you. Join us and play a vital role in delivering high-quality work that makes an impact. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh, ERP implementation, on - premise to cloud transformation and the integration of a new ticketing system. Our client is looking to pay between £40,000 to £45,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. ERP management capabilites (ideally COINS or Netsuite) Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.
Aug 10, 2026
Full time
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh, ERP implementation, on - premise to cloud transformation and the integration of a new ticketing system. Our client is looking to pay between £40,000 to £45,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. ERP management capabilites (ideally COINS or Netsuite) Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.
Location Bristol, Cardiff, Edinburgh, Leeds, Manchester, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Candidates will either have SC level security clearance or be willing to undertake such - including having been a continuous resident of the UK for a minimum of 5 years. HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities. The IT Operations profession is made up of professionals, paramount to our digital services. Our vision for the future is to attract people to work and progress in a fast paced, exciting environment whilst ensuring consistency in your training and upskilling. We are working to have clear career pathways and succession planning, to enable people to see our area as a long-term career with prospects and development opportunities for all roles. Job description This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Officer), Borders and Trade Delivery Group working within the IT Operations space. The role focuses on the management and oversight of Borders and Trade environments and services, ensuring platforms are reliable, secure and cost-effective. You will work closely with internal teams and third-party suppliers to coordinate activity across environments, ensuring that required work is delivered effectively and in line with operational priorities. A strong technical understanding is important, enabling you to engage with engineering teams, understand issues and risks, and drive actions through to resolution. Person specification At this role level, you will: Oversee and manage Border and Trade platforms across all environments, working closely with internal teams and 3rd party suppliers to ensure services remain available, secure and performant. Track and manage environments and associated assets, using agreed tooling and processes to maintain accurate data, support reporting and provide insight into estate health and usage. Coordinate and assure patching and security activities, ensuring suppliers and internal teams deliver updates in line with agreed timelines and compliance standards. Own the management of cyber vulnerabilities and risks, ensuring issues are understood, prioritised and actively progressed to resolution with minimal business impact. Support the maintenance and improvement of environment and monitoring tooling, working with senior engineers and central teams to enhance capability and visibility. Develop and maintain clear processes, documentation and standards for environment and service management, ensuring consistency across Borders and Trade. Act as a point of coordination for incidents and service issues, working across teams to support triage, resolution and post-incident improvements. Identify trends, risks and opportunities for improvement, using monitoring data and operational insight to enhance system reliability and efficiency. Take an active role in FinOps and cost optimisation activities, helping ensure environments are managed in a cost-effective and sustainable way. Essential Criteria: Experience of working with or supporting IT environments or services. Experience of coordinating operational activities (e.g. patching, maintenance, or service changes) across teams or suppliers. Familiarity with tools such as Jira and Confluence, or similar. Ability to understand technical issues and risks and help drive actions through to resolution. Good analytical and problem-solving skills. Ability to work independently and take ownership of tasks. Experience of working collaboratively as part of a team. Desirable Criteria: Ideally, the successful candidate will have experience in the use of some or all of the following: Experience working with Windows, Unix or Linux systems. Experience or exposure to cloud environments (e.g. AWS or Azure). Office closures For more information on where you might be working, review this information on our locations . If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Aug 10, 2026
Full time
Location Bristol, Cardiff, Edinburgh, Leeds, Manchester, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Candidates will either have SC level security clearance or be willing to undertake such - including having been a continuous resident of the UK for a minimum of 5 years. HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for projects and programmes that deal with a broad range of business, technical and operational issues. Our CDIO offices are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities. The IT Operations profession is made up of professionals, paramount to our digital services. Our vision for the future is to attract people to work and progress in a fast paced, exciting environment whilst ensuring consistency in your training and upskilling. We are working to have clear career pathways and succession planning, to enable people to see our area as a long-term career with prospects and development opportunities for all roles. Job description This is an exciting opportunity to join HMRC's CDIO (Chief Digital & Information Officer), Borders and Trade Delivery Group working within the IT Operations space. The role focuses on the management and oversight of Borders and Trade environments and services, ensuring platforms are reliable, secure and cost-effective. You will work closely with internal teams and third-party suppliers to coordinate activity across environments, ensuring that required work is delivered effectively and in line with operational priorities. A strong technical understanding is important, enabling you to engage with engineering teams, understand issues and risks, and drive actions through to resolution. Person specification At this role level, you will: Oversee and manage Border and Trade platforms across all environments, working closely with internal teams and 3rd party suppliers to ensure services remain available, secure and performant. Track and manage environments and associated assets, using agreed tooling and processes to maintain accurate data, support reporting and provide insight into estate health and usage. Coordinate and assure patching and security activities, ensuring suppliers and internal teams deliver updates in line with agreed timelines and compliance standards. Own the management of cyber vulnerabilities and risks, ensuring issues are understood, prioritised and actively progressed to resolution with minimal business impact. Support the maintenance and improvement of environment and monitoring tooling, working with senior engineers and central teams to enhance capability and visibility. Develop and maintain clear processes, documentation and standards for environment and service management, ensuring consistency across Borders and Trade. Act as a point of coordination for incidents and service issues, working across teams to support triage, resolution and post-incident improvements. Identify trends, risks and opportunities for improvement, using monitoring data and operational insight to enhance system reliability and efficiency. Take an active role in FinOps and cost optimisation activities, helping ensure environments are managed in a cost-effective and sustainable way. Essential Criteria: Experience of working with or supporting IT environments or services. Experience of coordinating operational activities (e.g. patching, maintenance, or service changes) across teams or suppliers. Familiarity with tools such as Jira and Confluence, or similar. Ability to understand technical issues and risks and help drive actions through to resolution. Good analytical and problem-solving skills. Ability to work independently and take ownership of tasks. Experience of working collaboratively as part of a team. Desirable Criteria: Ideally, the successful candidate will have experience in the use of some or all of the following: Experience working with Windows, Unix or Linux systems. Experience or exposure to cloud environments (e.g. AWS or Azure). Office closures For more information on where you might be working, review this information on our locations . If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.