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Harris Hill
Caseworker
Harris Hill
Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 30, 2026
Full time
Harris Hill is delighted to be partnering with a membership organisation in their search for a Caseworker on a 12-month FTC. Location: Cannon Street (3 days office /2 day remote) Contract: 12 months commencing May 2026. 21-28 hours. Salary: £36,000-£38,000 pa pro rata Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance. This organisation has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship - helping them find stability and hope during difficult times. You'll join a warm, motivated team of eight colleagues who are passionate about making a difference. About You You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently. Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care. Key Responsibilities • Assess applications against eligibility criteria and grant-making policies • Conduct needs assessments via phone/video calls and review ongoing cases • Analyse financial information and make recommendations for support • Prepare reports and recommendations for Grants Committee consideration • Provide guidance on benefits, housing, debt, employment, and other support • Signpost beneficiaries to relevant organisations and partner services • Maintain detailed, accurate records and ensure data confidentiality • Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards Essential Skills & Experience • Experience as a Caseworker or Grants Officer supporting individuals • Up-to-date knowledge of UK state benefits • Understanding of financial hardship and relevant support services • Ability to manage complex caseloads and adapt to changing priorities • Strong digital skills, including Microsoft 365 and case management systems • Excellent communication, written, interpersonal, and analytical skills • Empathy, high emotional intelligence, and sound decision-making • Team player with attention to detail and accuracy Join this small, friendly team and make an impact where it truly matters - supporting people when they need it most. For more information, please send your CV to Lizzy Clark at Harris Hill via the apply button. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
BRC
Housing Officer x 4
BRC
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
Apr 30, 2026
Contractor
Housing Officer x 4 3 Month contract 37 hours per week £20.75 plus holiday pay, £23.25 including Holiday pay, £27.10 Umbrella Hybrid working throughout Devon and Cornwall - patches allocated according to your location BRC are working with one of our key clients in the South West to recruit for 4 x Housing Officers to cover patches throughout Plymouth and Cornwall As an experienced Housing Officer, you will have responsibility for being the primary relationship manager for customers in your patch. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability. You should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer vacancy, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
Michael Page
Senior Housing Officer
Michael Page City, Manchester
The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description Manage a portfolio of properties, ensuring compliance with housing policies and regulations. Oversee tenancy agreements, including renewals, terminations, and resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with internal teams and external stakeholders to deliver effective housing solutions. Maintain accurate records and prepare reports on tenancy and property management activities. Ensure the organisation's values and commitment to the community are reflected in all aspects of service delivery. Profile A successful Senior Housing Officer should have: Strong knowledge of housing legislation and property management practices. Excellent organisational and problem-solving skills. Proven experience in tenant relations and resolving disputes. Ability to work independently and prioritise tasks effectively. Strong written and verbal communication skills. Proficiency in using relevant IT systems and software. Job Offer Competitive hourly rate ranging from 25.00 to 31.00, paid on a temporary basis. Opportunity to work in the not-for-profit sector, making a meaningful impact on the community. Role located in Manchester, offering convenient access to local amenities and transport links. Supportive and inclusive work environment dedicated to excellence in housing services. If you are an experienced Senior Housing Officer looking for your next challenge in Manchester, apply today to contribute to this rewarding role in the not-for-profit sector.
Apr 30, 2026
Seasonal
The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description Manage a portfolio of properties, ensuring compliance with housing policies and regulations. Oversee tenancy agreements, including renewals, terminations, and resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with internal teams and external stakeholders to deliver effective housing solutions. Maintain accurate records and prepare reports on tenancy and property management activities. Ensure the organisation's values and commitment to the community are reflected in all aspects of service delivery. Profile A successful Senior Housing Officer should have: Strong knowledge of housing legislation and property management practices. Excellent organisational and problem-solving skills. Proven experience in tenant relations and resolving disputes. Ability to work independently and prioritise tasks effectively. Strong written and verbal communication skills. Proficiency in using relevant IT systems and software. Job Offer Competitive hourly rate ranging from 25.00 to 31.00, paid on a temporary basis. Opportunity to work in the not-for-profit sector, making a meaningful impact on the community. Role located in Manchester, offering convenient access to local amenities and transport links. Supportive and inclusive work environment dedicated to excellence in housing services. If you are an experienced Senior Housing Officer looking for your next challenge in Manchester, apply today to contribute to this rewarding role in the not-for-profit sector.
Park Avenue Recruitment
Homelessness Officer
Park Avenue Recruitment
A Local Authority in Essex is looking to appoint an experienced Housing Options Officer on an initial 3-month contract, with a requirement to attend the office 1-2 days per week. What you'll be doing: Assessing homelessness applications in line with Part 7 of the Housing Act Drafting S184 decision letters and progressing cases through to discharge of duty Creating and reviewing Personalised Housing Plans (PHPs) in line with the Homelessness Reduction Act Providing prevention and relief advice tailored to individual circumstances What you'll need: Previous experience working as a Housing Options Officer within a Local Authority Strong experience producing S184 decisions and managing cases end-to-end Ability to attend the office 1-2 days per week CVs will be reviewed next Wednesday, with interviews taking place shortly after. With the new financial year underway, now is a great time to secure your next role - please send your CV to (url removed).
Apr 30, 2026
Contractor
A Local Authority in Essex is looking to appoint an experienced Housing Options Officer on an initial 3-month contract, with a requirement to attend the office 1-2 days per week. What you'll be doing: Assessing homelessness applications in line with Part 7 of the Housing Act Drafting S184 decision letters and progressing cases through to discharge of duty Creating and reviewing Personalised Housing Plans (PHPs) in line with the Homelessness Reduction Act Providing prevention and relief advice tailored to individual circumstances What you'll need: Previous experience working as a Housing Options Officer within a Local Authority Strong experience producing S184 decisions and managing cases end-to-end Ability to attend the office 1-2 days per week CVs will be reviewed next Wednesday, with interviews taking place shortly after. With the new financial year underway, now is a great time to secure your next role - please send your CV to (url removed).
Recruitment Solutions (Folkestone) Ltd
Housing Accommodation Officer
Recruitment Solutions (Folkestone) Ltd Hawkinge, Kent
Housing Accommodation Officer Contract: 3 Month contract from start date. Pay: £16.64 £18.86 per hour (DOE) equivalent to £32,103 £36,389 per annum Hours: 22.5 hours per week (Monday, Wednesday & Friday) Mileage: Paid at HMRC rate (45p per mile) Are you passionate about supporting vulnerable households and ensuring safe, well-managed accommodation? We re looking for a proactive and reliable Housing Accommodation Officer to join our team on a part-time, fixed-term basis. This is a varied and rewarding role where no two days are the same. The successful candidate will split their time between office-based work, home working, and onsite visits primarily to temporary accommodation in the Folkestone and Hythe areas. Please note: You will be required to work from the office with the team every Wednesday. Key Responsibilities Carry out spot checks on Temporary Accommodation (TA) Complete fire alarm testing in TA Conduct and maintain TA inventories Manage TA check-ins (including at short notice) Handle TA check-outs and associated inventory updates Assist with setting up new TA units within FHDC stock Support the team with any additional TA-related tasks as required Person Requirements Full UK driving licence and access to your own vehicle Must live locally, due to the need for occasional short-notice TA check-ins Ideally experienced in housing , homelessness services , or property management Strong organisational skills and the ability to work independently A practical, hands-on approach with excellent communication skills This is a fantastic opportunity to make a genuine impact within the community while joining a supportive and dedicated team. Apply today to be considered!
Apr 30, 2026
Contractor
Housing Accommodation Officer Contract: 3 Month contract from start date. Pay: £16.64 £18.86 per hour (DOE) equivalent to £32,103 £36,389 per annum Hours: 22.5 hours per week (Monday, Wednesday & Friday) Mileage: Paid at HMRC rate (45p per mile) Are you passionate about supporting vulnerable households and ensuring safe, well-managed accommodation? We re looking for a proactive and reliable Housing Accommodation Officer to join our team on a part-time, fixed-term basis. This is a varied and rewarding role where no two days are the same. The successful candidate will split their time between office-based work, home working, and onsite visits primarily to temporary accommodation in the Folkestone and Hythe areas. Please note: You will be required to work from the office with the team every Wednesday. Key Responsibilities Carry out spot checks on Temporary Accommodation (TA) Complete fire alarm testing in TA Conduct and maintain TA inventories Manage TA check-ins (including at short notice) Handle TA check-outs and associated inventory updates Assist with setting up new TA units within FHDC stock Support the team with any additional TA-related tasks as required Person Requirements Full UK driving licence and access to your own vehicle Must live locally, due to the need for occasional short-notice TA check-ins Ideally experienced in housing , homelessness services , or property management Strong organisational skills and the ability to work independently A practical, hands-on approach with excellent communication skills This is a fantastic opportunity to make a genuine impact within the community while joining a supportive and dedicated team. Apply today to be considered!
Supertemps Ltd
Senior Compliance and Health & Safety Officer
Supertemps Ltd Llandudno, Gwynedd
Looking to join a respected organisation offering a competitive hourly rate and a flexible hybrid working arrangement? This role offers the opportunity to lead on compliance and health & safety initiatives while making a real impact within a supportive environment. In the Senior Compliance and Health & Safety Officer role, you will be: Leading and delivering a compliance monitoring programme aligned with legislation, including managing systems, records, and supporting the Compliance Administration Officer Providing expert guidance, training and support to colleagues across the organisation to strengthen compliance and health & safety awareness Analysing compliance data and producing clear, insightful reports for senior leadership and key stakeholders Overseeing contractors and external consultants, ensuring compliance actions are completed and risks are effectively managed Monitoring regulatory and legislative changes, advising on impact and supporting continuous improvement across the service To be successful, you will need: NEBOSH General Certificate Experience within compliance, health & safety, or housing/property services Strong knowledge of risk, compliance and fire safety processes Experience analysing data and delivering compliance programmes Excellent organisational, communication and stakeholder management skills What s on offer: Temporary (week-by-week, approx. 3 months) 35 hours per week (Monday Friday, 9am 5pm) Hybrid working (office in Llandudno Junction) £21.41 per hour + benefits including weekly pay, holiday accrual and Conwy Ffit Corporate discount If you re looking for a dynamic role where you can drive compliance standards and support a culture of safety and continuous improvement, we want to hear from you.
Apr 30, 2026
Seasonal
Looking to join a respected organisation offering a competitive hourly rate and a flexible hybrid working arrangement? This role offers the opportunity to lead on compliance and health & safety initiatives while making a real impact within a supportive environment. In the Senior Compliance and Health & Safety Officer role, you will be: Leading and delivering a compliance monitoring programme aligned with legislation, including managing systems, records, and supporting the Compliance Administration Officer Providing expert guidance, training and support to colleagues across the organisation to strengthen compliance and health & safety awareness Analysing compliance data and producing clear, insightful reports for senior leadership and key stakeholders Overseeing contractors and external consultants, ensuring compliance actions are completed and risks are effectively managed Monitoring regulatory and legislative changes, advising on impact and supporting continuous improvement across the service To be successful, you will need: NEBOSH General Certificate Experience within compliance, health & safety, or housing/property services Strong knowledge of risk, compliance and fire safety processes Experience analysing data and delivering compliance programmes Excellent organisational, communication and stakeholder management skills What s on offer: Temporary (week-by-week, approx. 3 months) 35 hours per week (Monday Friday, 9am 5pm) Hybrid working (office in Llandudno Junction) £21.41 per hour + benefits including weekly pay, holiday accrual and Conwy Ffit Corporate discount If you re looking for a dynamic role where you can drive compliance standards and support a culture of safety and continuous improvement, we want to hear from you.
Ignite Recruitment Services
Estate Caretaker
Ignite Recruitment Services Edmonton, Cornwall
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. able to undertake manual handling tasks. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
Apr 30, 2026
Seasonal
Ignite Recruitment are looking for Estate Service Operatives to work in Enfield and Edmonton. You will need a driving licence and DBS check . The working days are Monday - Friday from 7am-3pm, weekend work may occasionally be available - this is optional and comes with an enhanced pay rate. Their Estates Services team look after all Housing Estates, keeping the areas safe and clean for their residents Key responsibilities will include: Sweeping and/or washing of all communal staircases, foyers, balconies, passages, courtyards, car parks, hard standing areas, chute chamber rooms and refuse storage rooms. able to undertake manual handling tasks. Cleaning and/or washing of lift car floors and walls, lamp shades and diffusers, estate signs, estate furniture and other such communal fixtures and fittings as may be prescribed. Remove any extraneous matter, including sharps and other drug related materials, dog waste etc. from all areas of the estate in accordance with agreed schedules, frequencies and methods, ensuring compliance with Health and Safety guidelines. Remove and cleanly dispose of any overspill in refuse container storage rooms Check refuse chutes and unblock if possible, and if not possible report blockage. Empty and clean estate litter bins and other waste receptacles. Remove treated weeds and other plant material as required from hard standing areas. Identify and report any health and safety issues and repairs. Identify improvements to public realm areas, working closely with Neighbourhood Officers. Bulk rubbish removal.
RG Setsquare
Supported Housing Officer
RG Setsquare City, Manchester
Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Seasonal
Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
RG Setsquare
Housing Complaints Officer
RG Setsquare City, Manchester
Eden Brown are seeking a highly efficient Complaints Officer working for a well known local Housing provider in Manchester The role is temporary for approximately 3 months covering sickness Duties will involve: - To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development. Due to nature of this role interested candidates must have social housing experience; which includes a full understanding of the Housing Complaints process Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Seasonal
Eden Brown are seeking a highly efficient Complaints Officer working for a well known local Housing provider in Manchester The role is temporary for approximately 3 months covering sickness Duties will involve: - To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development. Due to nature of this role interested candidates must have social housing experience; which includes a full understanding of the Housing Complaints process Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Development & Acquisitions Officer
NIFHA - Northern Ireland Federation of Housing Association City, Belfast
Development & Acquisitions Officer NB Housing Closing Date: 30 April 2026 Location: 288-290 Crumlin Road, Belfast BT147ED Contract: Permanent Hours: 37 Job Ref: DAO/04/26 The post holder will be required to manage and progress all housing development opportunities on behalf of the Association in accordance with the DfC Housing Association Guide and under the direction of the Development Manager. This is a full-time permanent post working 37 hours per week. Qualifications The successful candidate must have: 3rd Level education (University Degree/HND/HNC or equivalent) in a property or construction related discipline e.g. building/construction, housing or development related OR A minimum of 3 year's relevant experience (within the last 5 years) in housing, construction or a development environment incorporating the following service areas: Contract management Project management Procurement Stakeholder Engagement Site identification and feasibility assessments Negotiating land purchases A minimum of 1 year's relevant experience (within the last 5 years) in housing, construction or development environment. Benefits Salary is £34,434 - £39,862 per annum Generous optional contributory pension scheme 37 hours per week 23 days annual leave, rising to 28 days after 5 years 12 customary holidays Excellent work and family friendly policies Employee assistance programme NB Housing is an equal opportunity employer
Apr 30, 2026
Full time
Development & Acquisitions Officer NB Housing Closing Date: 30 April 2026 Location: 288-290 Crumlin Road, Belfast BT147ED Contract: Permanent Hours: 37 Job Ref: DAO/04/26 The post holder will be required to manage and progress all housing development opportunities on behalf of the Association in accordance with the DfC Housing Association Guide and under the direction of the Development Manager. This is a full-time permanent post working 37 hours per week. Qualifications The successful candidate must have: 3rd Level education (University Degree/HND/HNC or equivalent) in a property or construction related discipline e.g. building/construction, housing or development related OR A minimum of 3 year's relevant experience (within the last 5 years) in housing, construction or a development environment incorporating the following service areas: Contract management Project management Procurement Stakeholder Engagement Site identification and feasibility assessments Negotiating land purchases A minimum of 1 year's relevant experience (within the last 5 years) in housing, construction or development environment. Benefits Salary is £34,434 - £39,862 per annum Generous optional contributory pension scheme 37 hours per week 23 days annual leave, rising to 28 days after 5 years 12 customary holidays Excellent work and family friendly policies Employee assistance programme NB Housing is an equal opportunity employer
Tenant Liaison Officer
Construction Resources Limited. Skelmersdale, Lancashire
About the Company Our client is one of the UK's largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
Apr 30, 2026
Full time
About the Company Our client is one of the UK's largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
Park Avenue Recruitment
Housing Options Officer
Park Avenue Recruitment
A Local Authority in Cambridge is seeking an experienced Housing Options Officer to come into their offices 2 days a week and supoort their busy, fast-paced team. Role overview: Handling homelessness approaches and making assessments in line with Part 7 legislation Delivering prevention and relief duties under the Homelessness Reduction Act Producing clear and legally sound S184 decision letters Developing and reviewing Personalised Housing Plans to support applicants What they're looking for: Strong understanding of homelessness legislation and duties Confident communication skills when dealing with clients Availability to attend the office 2 days per week They are looking to review CVs ASAP and likely to interview the week staring 13th April. If this role sounds like a good fit, don't miss the chance - please send your CV to (url removed)
Apr 30, 2026
Contractor
A Local Authority in Cambridge is seeking an experienced Housing Options Officer to come into their offices 2 days a week and supoort their busy, fast-paced team. Role overview: Handling homelessness approaches and making assessments in line with Part 7 legislation Delivering prevention and relief duties under the Homelessness Reduction Act Producing clear and legally sound S184 decision letters Developing and reviewing Personalised Housing Plans to support applicants What they're looking for: Strong understanding of homelessness legislation and duties Confident communication skills when dealing with clients Availability to attend the office 2 days per week They are looking to review CVs ASAP and likely to interview the week staring 13th April. If this role sounds like a good fit, don't miss the chance - please send your CV to (url removed)
MacTaggart Scott
Trainee Trade Compliance Officer
MacTaggart Scott Loanhead, Midlothian
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
Apr 30, 2026
Full time
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
Niyaa People Ltd
Neighbourhood Officer
Niyaa People Ltd Water Orton, Warwickshire
An opportunity has arisen for an experienced Neighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Neighbourhood Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, including home-based working where appropriate Travel across a desigated patch within the Solihull/ Birmingham area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to do patch visits Pay & Benefits for this Neighborhood Officer role: 26 - 28 per hour Mileage reimbursement at 0.45p per mile Hybrid working - 3 days WFH Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Neighbourhood Officer role is of interest please apply or contact (url removed)
Apr 29, 2026
Contractor
An opportunity has arisen for an experienced Neighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Neighbourhood Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, including home-based working where appropriate Travel across a desigated patch within the Solihull/ Birmingham area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to do patch visits Pay & Benefits for this Neighborhood Officer role: 26 - 28 per hour Mileage reimbursement at 0.45p per mile Hybrid working - 3 days WFH Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Neighbourhood Officer role is of interest please apply or contact (url removed)
Senior Benefits Officer
We Manage Jobs(WMJobs) Tamworth, Staffordshire
TAMWORTH BOROUGH COUNCIL FINANCE Senior Benefits Officer £39,862 - £42,839 per annum Home working contract 37 hours per week Permanent Located in the heart of Staffordshire, Tamworth is a vibrant and well connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Exciting times lie ahead as the Council delivers major transformation, including multi million pound investment such as the Future High Street Fund, helping to restore the town centre as a thriving community hub. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment. We are recruiting a Senior Benefits Officer to join our high performing Revenues & Benefits Service. This is a specialist role responsible for the accurate administration of Housing Benefit, Council Tax Reduction, and Crisis and Resilience Housing Payments, supporting some of the most vulnerable residents in our community. To be successful, you must bring proven experience in Housing Benefit and/or Council Tax Reduction assessment, strong analytical skills, and the ability to interpret complex legislation with accuracy. We are seeking applicants who can contribute quickly and confidently within a fast paced, highly regulated environment. Responsibilities Ensure the Benefits Team verify, assess and determine Housing Benefit/Council Tax Reduction claims in accordance with legislation, case law and local policy. Supervise the team of Benefit Advisors, authorise leave, arrange rota's, provide statistical management reports. Contribute to the preparation and development of relevant Strategies, Policies and delivery/action plans. Assist in ensuring that the administration of the Local Authority Benefits function is managed / undertaken to accepted professional standards. Ensure that work is undertaken across service areas and the organisation to ensure the efficient and effective delivery of services and corporate projects. Assist in the preparation and dispatch of annual benefit notifications etc. Assist the annual subsidy return and ensure it is completed to the agreed standards and timescale. Contribute to the development and implementation of annual service plans. Represent the council at external meetings and appeals as required. Deputise for the Benefits Manager as required. Qualifications and Requirements The successful candidate will have a minimum of 3 GCSEs grade A-C, or equivalent and be I.T. literate. This is a home working contract, and the majority of duties will be carried out at home, however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month. Benefits We have an extensive benefits package including flexible working, a non contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable). Additional Information Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check. For an informal discussion about the role please contact Michael Buckland, Head of Revenues and Benefits 709523 or Christine Roe, Benefits Manager 709478. Late applications and/or CVs will not be accepted. Agencies need not apply. Closing date: 30 April 2026 Interviews: 14 May 2026 Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts. We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual's needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity Tamworth Borough Council. Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.
Apr 29, 2026
Full time
TAMWORTH BOROUGH COUNCIL FINANCE Senior Benefits Officer £39,862 - £42,839 per annum Home working contract 37 hours per week Permanent Located in the heart of Staffordshire, Tamworth is a vibrant and well connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Exciting times lie ahead as the Council delivers major transformation, including multi million pound investment such as the Future High Street Fund, helping to restore the town centre as a thriving community hub. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment. We are recruiting a Senior Benefits Officer to join our high performing Revenues & Benefits Service. This is a specialist role responsible for the accurate administration of Housing Benefit, Council Tax Reduction, and Crisis and Resilience Housing Payments, supporting some of the most vulnerable residents in our community. To be successful, you must bring proven experience in Housing Benefit and/or Council Tax Reduction assessment, strong analytical skills, and the ability to interpret complex legislation with accuracy. We are seeking applicants who can contribute quickly and confidently within a fast paced, highly regulated environment. Responsibilities Ensure the Benefits Team verify, assess and determine Housing Benefit/Council Tax Reduction claims in accordance with legislation, case law and local policy. Supervise the team of Benefit Advisors, authorise leave, arrange rota's, provide statistical management reports. Contribute to the preparation and development of relevant Strategies, Policies and delivery/action plans. Assist in ensuring that the administration of the Local Authority Benefits function is managed / undertaken to accepted professional standards. Ensure that work is undertaken across service areas and the organisation to ensure the efficient and effective delivery of services and corporate projects. Assist in the preparation and dispatch of annual benefit notifications etc. Assist the annual subsidy return and ensure it is completed to the agreed standards and timescale. Contribute to the development and implementation of annual service plans. Represent the council at external meetings and appeals as required. Deputise for the Benefits Manager as required. Qualifications and Requirements The successful candidate will have a minimum of 3 GCSEs grade A-C, or equivalent and be I.T. literate. This is a home working contract, and the majority of duties will be carried out at home, however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month. Benefits We have an extensive benefits package including flexible working, a non contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable). Additional Information Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check. For an informal discussion about the role please contact Michael Buckland, Head of Revenues and Benefits 709523 or Christine Roe, Benefits Manager 709478. Late applications and/or CVs will not be accepted. Agencies need not apply. Closing date: 30 April 2026 Interviews: 14 May 2026 Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts. We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual's needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity Tamworth Borough Council. Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.
Hatched Recruitment Group
Housing Officer
Hatched Recruitment Group Bournemouth, Dorset
Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension
Apr 29, 2026
Seasonal
Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension
Ackerman Pierce Ltd
Housing Procurement Officer
Ackerman Pierce Ltd Uxbridge, Middlesex
We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!
Apr 29, 2026
Seasonal
We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!
Ackerman Pierce Ltd
Homeless Triage Officer
Ackerman Pierce Ltd Slough, Berkshire
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
Apr 29, 2026
Seasonal
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
carrington west
Housing Officer
carrington west Bournemouth, Dorset
Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.
Apr 29, 2026
Contractor
Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.
Daniel Owen Ltd
Void Supervisor
Daniel Owen Ltd Lewisham, London
Void Supervisor - Local Authority (Contract) Location: South East London Rate: 28.60 per hour (PAYE) Contract: Ongoing Requirement: Own vehicle required Overview We're recruiting for a Void Supervisor to join a busy local authority housing team in South East London. This is a hands-on role focused on overseeing the delivery of void (empty homes) works, ensuring properties are turned around quickly, safely and to a high standard ready for new tenants. You'll play a key role in reducing void times, managing operatives and subcontractors, and ensuring works are delivered in line with compliance, quality and cost expectations. key Responsibilities Supervise day-to-day delivery of void works across a portfolio of social housing properties Manage operatives and subcontractors to ensure works are completed on time and to specification Carry out pre and post inspections, identifying required works and signing off completed properties Monitor progress against void turnaround targets and take corrective action where needed Ensure all works comply with health & safety standards, including RAMS and safe systems of work Liaise with internal teams (allocations, housing officers, planners) to coordinate property handovers Manage materials, ordering and cost control in line with budgets Ensure quality of works meets required standards and minimise defects/rework Provide updates and reports on performance, progress and any issues impacting delivery Requirements Proven experience in a Void Supervisor / Repairs Supervisor role within social housing Strong knowledge of voids, responsive repairs and property maintenance Experience managing operatives and subcontractors on-site Good understanding of health & safety regulations and compliance Ability to carry out inspections and assess quality of works Strong organisational and problem-solving skills Full UK driving licence and access to own vehicle (essential)
Apr 29, 2026
Contractor
Void Supervisor - Local Authority (Contract) Location: South East London Rate: 28.60 per hour (PAYE) Contract: Ongoing Requirement: Own vehicle required Overview We're recruiting for a Void Supervisor to join a busy local authority housing team in South East London. This is a hands-on role focused on overseeing the delivery of void (empty homes) works, ensuring properties are turned around quickly, safely and to a high standard ready for new tenants. You'll play a key role in reducing void times, managing operatives and subcontractors, and ensuring works are delivered in line with compliance, quality and cost expectations. key Responsibilities Supervise day-to-day delivery of void works across a portfolio of social housing properties Manage operatives and subcontractors to ensure works are completed on time and to specification Carry out pre and post inspections, identifying required works and signing off completed properties Monitor progress against void turnaround targets and take corrective action where needed Ensure all works comply with health & safety standards, including RAMS and safe systems of work Liaise with internal teams (allocations, housing officers, planners) to coordinate property handovers Manage materials, ordering and cost control in line with budgets Ensure quality of works meets required standards and minimise defects/rework Provide updates and reports on performance, progress and any issues impacting delivery Requirements Proven experience in a Void Supervisor / Repairs Supervisor role within social housing Strong knowledge of voids, responsive repairs and property maintenance Experience managing operatives and subcontractors on-site Good understanding of health & safety regulations and compliance Ability to carry out inspections and assess quality of works Strong organisational and problem-solving skills Full UK driving licence and access to own vehicle (essential)

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