78 jobs found

Team Manager: Private Client Operations Location: Edinburgh (Hybrid: 3 days Office / 2 days Home) Team Size: 14 Account Handlers Package: £50 - £60 K + Benefits The Opportunity: Lead the Engine Room of Private Wealth Our client is a global, employee-owned insurance leader that prioritizes people over policy numbers. We are seeking an operational Team Manager to lead, mentor, and elevate a high-performing team of 14 Private Client Account Handlers in our Edinburgh hub. This isn't a "back-seat" management role. You will be the cultural and technical heartbeat of the team, ensuring that our High-Net-Worth (HNW) clients receive a gold-standard service while fostering an environment where your handlers can thrive, develop, and progress. People Leadership & Coaching Team Orchestration: Lead and inspire a team of 14 Account Handlers, managing day-to-day workflows to ensure seamless client service. Talent Development: Conduct regular 1-to-1s and coaching sessions. You will identify training gaps and mentor handlers through their CII qualification journeys. Performance Management: Set clear KPIs and SMART objectives, ensuring the team stays motivated and aligned with the firm s "client-first" ethos. Recruitment & Onboarding: Lead the hiring process for new talent and ensure a best-in-class integration into the team. Operational Excellence Workflow Management: Oversight of the renewal cycle, mid-term adjustments (MTAs), and new business processing to ensure 100% accuracy and contract certainty. Service Standards: Monitor call quality and correspondence, reducing abandonment rates and ensuring every HNW interaction is sophisticated and professional. Compliance Oversight: Act as the first line of defense for FCA and GDPR compliance, ensuring all 14 handlers adhere to strict UK regulatory standards. Strategic Contribution Process Innovation: Identify "bottlenecks" in the current handling process and implement smarter ways of working. Retention Strategy: Analyze lapse reports and renewal data to drive industry-leading retention rates across the team s portfolio. Stakeholder Collaboration: Build strong internal networks with Brokers and Directors to ensure a unified approach to client wealth management. The Profile Proven Leadership: Experience managing a team of at least 8 10+ individuals within a UK insurance or financial services environment. HNW Expertise: A minimum of 7 years experience in the insurance market, with a deep understanding of the private client sector. Qualified Professional: Dip CII certified (working towards ACII) and ideally ILM Level 3/5 certified. Operational Precision: A data-driven mindset with the ability to manage high volumes of work without compromising on quality. Communication: The ability to influence, de-escalate complex client issues, and motivate a diverse team. Why Join a Leader? Employee Ownership: When the company wins, you win. Access to a unique share scheme that puts the business in your hands. Hybrid Empowerment: A balanced 3:2 hybrid model designed around trust and professional autonomy. Culture of Bravery: We encourage our managers to try new leadership styles and operational ideas. Well-being First: Comprehensive benefits including volunteering days, mental health support, and a commitment to work-life harmony. Are you ready to lead 14 of the best handlers in the business? APPLY TODAY! Cowell Recruitment Ltd is an equal opportunities recruitment agency. E&OE.

Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 29,764 to 33,899 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.

We have a genuinely exciting role here for you if you have 5 years plus commercial insurance broking experience and looking for the next step in your career, which would possibly suit an experienced Account Handler looking to make the move to an Exec role. Working for a super forward thinking firm in City, which will give you the opportunity to develop your knowledge working with mid market to Corporate sized businesses with complex needs, with a growth focused broker. They have a book of business currently standing at £450k income, which they need you to take over, manage and grow. This is a key role for them too, as you will be looking after some key clients. You will report into the Account Director here, and have a very strong Account Handler looking after you, to make sure you have all the back office broking support you need. The book of business itself is Professional Indemnity led business, made up of a lot of Fin Tech and Financial Services clients. They are looking for an ambitious, hard-working individual that puts the client at the centre of their day-to-day work and is perhaps looking to work with some bigger clients. If you are looking to enhance your career, this is the right place for you. Full support will be given to the right candidate, for you to meet your own career aspirations, including but not limited to CII Exam funding To be considered you must have a minimum of 5 years experience dealing with commercial lines in a sales focused role. They will also consider a Senior Commercial Account handler too, if you are looking for a next step in your career. You also must have good technical knowledge of PI and D&O lines of business, with a good understanding of insurer markets and placement You will also ideally have at least an intermediate knowledge of Acturis. Salary on offer is £55-70k, plus bonuses, with 33% commission on all retained income over £1,500 and the same for new business income which is self generated. This will be based in their London office (which is near Bank Tube Station) 3 days a week (Tuesday, Wednesday and Thursday) with the rest being able to be worked remotely. Office hours are Monday to Friday 9am to 5pm, with occasional out of hours hospitality and entertainment events. They also offer Performance-based incentives, Pension, Death in Service, Private Healthcare, 25 Days Annual Leave, High Street Retailer Discount Scheme, Employee Assistance support telephone lines as well as ongoing training and CPD opportunities to enhance your skills, including support for professional qualifications. The office also provides free gym access and pilates classes. Commission free insurance products including home, motor and travel insurance are also available. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.

Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team. The Role You will manage a portfolio of clients, handling: New business, renewals and policy adjustments Client communications and relationship building Market presentations to secure best premium and cover Accurate documentation and system updates Occasional travel to other offices may be required, so a full driving licence and your own transport is essential. About You Experience in a similar insurance account handler role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach Comfortable handling both renewals and new business Strong organisation and communication skills Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Maintain high customer service standards (90%+ satisfaction target) Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target)

We are currently recruiting for fast growing and highly ambitious broking group, who have several offices across the UK, and are now keen to add a new Account Handler to their team, to work from their Reading office (based in Pangbourne). This firm have impressive long-term growth plans, backed by an ambitious owner, so offer a great place to work for career motivated individuals. This would be an ideal role for an Account Handler who in the mid to long term would be looking to progress into an Account Executive role. They handle a wide array of commercial risks, including some High Hazard sectors, well as some HNW/personal lines business, but this role will focus on the commercial side of the business. As a Commercial Account Handler, you will be responsible for handling all types of commercial insurance which will include Commercial Combined, Shop, Office, Liability, Motor Fleet, Professional Indemnity, BI and D & O. You will handle a small book of existing clients and be responsible for managing their accounts on a day to day basis, as well as developing your own new business cases too. This office is currently a small team of 9 but they have plans to grow this office quickly, so an exciting time to be joining here. In order to be considered for this role, you will need to have at least 3 years + experience gained already in Commercial Insurance working in a broking role. Individuals who are working towards there CII qualification would be at a distinct advantage however this is not essential. You will have a professional, driven attitude and will be able to establish strong relationships with clients to obtain repeat business. Acturis experience is also preferred. On offer is a salary of £30k-£35k depending on experience with bonuses Hybrid working is available and working hours are 9am-5pm If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment

Join Our Team as a (B2B Insurance) Operations Administrator! Are you an organised and proactive individual with a passion for delivering exceptional support in the insurance sector? If you have a minimum of 2 years of experience in insurance administration and have a knack for problem-solving, we want to hear from you! About the Role: As a B2B Insurance Operations Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks, including: Coordinating diaries and scheduling internal/external meetings. Assisting with management meetings by preparing agendas and taking notes. Ensuring accurate data entry and maintaining client and partner records. Liaising with business partners to assist with day-to-day account administration and underwriting referrals. Producing reports and supporting training presentations. Monitoring inboxes, handling calls, and responding to queries professionally. Arranging travel and accommodation when necessary. Managing general administrative duties, including post, filing, and document management. What You Bring: We're looking for a candidate who is self-motivated, inquisitive, and adaptable. Your skill set should include: A minimum of 2 years' experience in insurance. Intermediate Excel skills. Excellent email and letter drafting abilities. A confident telephone manner with a friendly approach. Strong written and verbal communication skills, adaptable to your audience. Ability to prioritise and work flexibly across multiple tasks. High computer literacy and attention to detail. Excellent diary and time management skills. Comfort in working independently when required. A commitment to confidentiality and discretion. A customer-first mindset with resilience and a collaborative spirit. What We Offer: In return for your skills and dedication, we provide a supportive and dynamic work environment with a range of excellent perks: Competitive Salary: 24,000 - 28,000 per year (depending on experience). Pension Contributions . Continuous Career Development: Regular appraisals to support your growth. Private Medical Insurance . Wednesday Cakes on us - because who doesn't love a midweek treat? A fantastic working location in Guildford, ideal for commuting (3 days a week). A modern office environment. Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period. Annual Salary Reviews. Available after successful completion of probationary period. Role Details: Job Type: Full-time, Permanent, Hybrid - Mon & Fri WFH Working Pattern: Monday to Friday (9am - 5pm with 1 hr lunch) Location: Guildford (near Central bus station) and free parking 15 mins walk away If you're ready to take the next step in your career and join a team that values initiative and responsibility, apply today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Commercial Account Leicester Salary up to 35,000 DOE Overview We're working with one of the most well respected national Brokers who are looking for new Commercial Account Handler to add to their high-performing team. They are looking for an experienced Insurance Professional, used to working with cross-class commercial cases looking for an opportunity to take real ownership of their book. Day-to-Day - Managing the Renewals and MTAs for cross commercial SME clients - Take ownership of a book of SME combined clients and work with a supportive team to upkeep a high rate of client retention. - Proactively making contact with clients ahead of renewals - Working with Account Executives making sure clients have the What you'll Bring: - Experience working in commercial Insurance - A client-centric approach to the broking process - Acturis Experience ideal but not required - Cert CII qualification ideal but not required What's in it for you - Salary up to 35,000 DOE - Support with further Insurance qualifications - Personalised Development Plans - small, supportive office culture To Apply We are currently shortlisting for interview so submit your CV today for immediate consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for Customer Fleet Claims Handlers. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Manage a portfolio customer of fleet claims from notification to settlement, determining liability and indemnity in line with policy cover and delegated authority. Deliver a customer-focused claims service that is timely, clear, and straightforward for fleet customers and brokers. Set and maintain accurate reserves, identify potential fraud, and take early, proportionate action to manage risk and control claims spend. Provide clear technical guidance and manage expectations, progressing claims efficiently to minimise disruption for customers. Work with approved repairers, engineers, and suppliers to deliver quality outcomes, maintain service standards, and minimise leakage. Take accountability for claims outcomes, aiming for first point resolution and keeping customers informed in an open and approachable way. Build and maintain effective relationships with brokers, fleet managers, and internal stakeholders to support retention and service excellence. Contribute to continuous improvement through audit feedback, learning, and development of technical and negotiation capability Ensure compliance with FCA requirements, internal governance standards, and regulatory expectations, applying sound judgement and a customer-first approach. Support wider business objectives and change initiatives aligned to the Claims strategy. Knowledge, Experience & Qualifications: 2 years Fleet handling experience or experience in a claims handling role Strong experience in fleet and motor claims, including liability assessment, indemnity management, and vehicle repair processes. Good understanding of FCA requirements, FOS approach, and Treating Customers Fairly principles. Proven ability to manage workload effectively, prioritising in a fast-paced claims environment. Strong negotiation and influencing skills, balancing commercial outcomes with positive customer experience. Analytical and confident decision-maker, able to assess risk and reach clear, objective conclusions. Comfortable using claims systems, IT tools, and management information. Sound understanding of negligence and motor accident liability. Customer-focused communicator, able to explain complex issues clearly, simply, and empathetically. Experience working with suppliers, repairers, and engineers to deliver efficient and seamless claims outcomes. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Insurance Account Handler Ref: BCR/JP/31810c 24,000 - 35,000 (depending on experience) Sutton Coldfield Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. Insurance Account Handler Responsibilities: Oversee the servicing and renewal of commercial insurance policies, while responding to client queries. Produce and issue accurate insurance documentation. Liaise with insurers to secure quotes and negotiate favourable terms. Keep client records up to date, ensuring full compliance with regulatory requirements. Support Account Executives with proposals and ongoing account management tasks. The ideal candidate will have: Proven experience managing commercial insurance policies. Strong knowledge of FCA regulations and compliance standards. Proficient in Microsoft Office and relevant industry systems. Excellent communication and relationship-building skills. Highly organised with strong attention to detail. If you're a skilled Insurance Account Handler within the commercial area and are ready for a new opportunity, we'd love to hear from you! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Account Handler Motor, Personal & Commercial Insurance Location: Holmfirth, Huddersfield (HD9) Salary: £28,000 £38,000 per annum (depending on experience) Hours: Full-time, Monday to Friday, 9:00am 5:00pm Contract: Permanent The Opportunity An exciting opportunity has arisen for an experienced Insurance Account Handler to join a well-established and highly respected insurance agency based in the Holmfirth area. This role offers the chance to work within a supportive, professional environment where you will play a key part in delivering exceptional service to both new and existing clients across motor, personal and commercial insurance. The Role Following completion of training, your responsibilities will include: Managing a portfolio of existing clients across motor, personal and commercial insurance Speaking with customers to understand their insurance needs and providing tailored solutions Handling mid-term adjustments, renewals, and new business enquiries Working closely with underwriters and internal teams to deliver the best outcomes for clients Ensuring all work is carried out compliantly within a regulated environment Building strong relationships with clients through excellent service and communication This is a varied role with exposure across multiple areas of insurance, offering excellent scope for professional development. About You To be successful in this role, you will ideally have: Previous experience within the insurance sector Experience handling commercial insurance policies , ideally with premiums up to £50,000 Strong communication skills, both written and verbal A professional and confident telephone manner Excellent attention to detail and organisational skills The ability to work both independently and as part of a team Confidence working within a regulated environment Desirable: Experience within agricultural or farm insurance (advantageous but not essential) What s on Offer Competitive salary (£28k £38k depending on experience) 25 days holiday plus bank holidays (increasing with service) Pension scheme Death in service benefit Bonus scheme Free on-site parking Full training and ongoing professional development Thank you for applying for this position. For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds using (url removed) / (phone number removed) INDLEE

Account Handler Position- Colindale Position Profile As an Account Handler, you will play a key role in delivering exceptional service to clients by managing their insurance portfolios and supporting the team in providing tailored insurance solutions. You will ensure client needs are met efficiently, while maintaining high standards of accuracy, compliance, and professionalism click apply for full job details

Claims Handler £26,000 £30,000 Office Based Looking for a Claims Handler role where you re valued, supported, and treated like part of the team? This growing specialist insurance brokerage is looking for an experienced Insurance Claims Handler to join their friendly, supportive claims team. If you enjoy managing claims from First Notification of Loss through to settlement and want a company that invests in you with paid qualifications and genuine career development, this could be a great next step. The Role as a Claims Handler In this role, you ll manage a varied caseload of insurance claims from start to finish, ensuring a smooth and professional claims experience for commercial clients. Key Responsibilities Manage insurance claims from FNOL to settlement Communicate with insurers, loss adjusters, and policyholders Handle commercial insurance claims with accuracy and care Negotiate fair and timely settlements Maintain detailed and compliant claims documentation Work closely with the wider brokerage team About You Experience as a Claims Handler within an insurer or brokerage or experience within general Insurance Confident, clear communication and negotiation skills Highly organised with strong attention to detail Comfortable in a busy, office-based environment What s on Offer £26,000 - £30,000 salary 25 days holiday + bank holidays Your birthday off Additional company benefits Fully funded professional development and insurance qualifications Supportive team within a growing brokerage If you re looking for a long-term role where your claims experience is genuinely appreciated and your development is fully supported, we d love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board. The role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instructions Liaise with all relevant parties ensuring the smooth management of the claims process About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working

Advancing People - Recruitment Specialists are now recruiting for a remote Insurance Claims Complaints Specialist to join a VC Backed Tech company who are using AI to help insurers process Claims in record time. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Complaints Specialist you will be responsible managing complaints end to end, from first notification through to a successful outcome. To be considered for this role you must have proven Insurance complaints experience within at least one of the following sectors: Automotive - Property - Travel - Gadget/Warranty - Pet This role is ideal for: An experienced complaints specialist who wants real ownership in a high-growth environment A senior insurance claims handler ready to specialise and build a function from scratch The Role: Own your specialist function end to end with high autonomy Investigate, build cases, and drive outcomes across the claims portfolio Develop and improve processes, templates, and workflows as the function scales Coach claims handlers on identifying relevant opportunities at the point of claim Track and report on performance metrics for your function Attend client meetings as a domain expert in your specialism Maintain accurate records for audit, compliance, and client reporting The Person: Based anywhere within the UK or Ireland with work authorisation At least 2+ years of experience handling insurance complaints, quality assurance, or regulatory compliance Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is beneficial Startup or high-growth experience is a plus This is a full time Permanent fully remote position offering an annual salary of 45,000 - 55,000 + 15% Bonus + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Large Loss Personal Injury Claims Handler £60,000 - £67,000 (DOE) Milton Keynes/Hybrid Working Permanent An excellent opportunity has arisen for an experienced Large Loss Personal Injury Claims Handler to join a well-respected motor insurance organisation handling complex, high-value motor claims. This role is ideally suited to someone who thrives in a technical claims environment, enjoys strategic case management, and has experience handling a busy portfolio of catastrophic or large loss personal injury files. The Role You will manage a portfolio of complex motor personal injury claims valued in excess of £1million, taking ownership from inception through to resolution. Working closely with panel solicitors and key stakeholders, you will drive claims forward strategically and efficiently while delivering fair and commercially sound outcomes. The successful candidate will be comfortable managing a caseload of approximately 80-100 files at any one time and will possess strong investigative, analytical, and negotiation skills. Have the ability to handle claims on an end-to-end basis from initial investigation through to settlement and apply strong technical knowledge across indemnity, litigation, and motor claims principles . To be considered for this opportunity, you must have: Proven experience handling high-value personal injury claims exceeding £1million Experience managing a live caseload of approximately 80-100 files Strong understanding of motor claims handling, indemnity principles, and litigation processes Excellent negotiation, investigative, and analytical skills The ability to manage complex stakeholder relationships and make sound commercial decisions We are open to considering candidates from either: An insurer background handling large loss motor PI claims, or A legal background, including claimant or defendant personal injury experience, provided you have managed complex £1million+ motor injury matters. Benefits Hybrid working model 27 days holiday plus bank holidays Holiday purchase scheme Pension scheme Life assurance Employee incentive scheme Enhanced family leave Employee Assistance Programme Health and wellbeing support tools Volunteer day and charity matched funding scheme IT equipment provided plus start-up allowance If you are an experienced large loss professional looking for a role where you can genuinely make an impact while handling complex and challenging claims, we would love to hear from you. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at