510 jobs found

Managing Agent Officer (leasehold) 25 PAYE or 32 umbrella Central London - Hybrid working Initial 3 month contract The overall purpose of the role is to deliver an excellent leasehold management service and customer experience on housing developments which are partly or wholly owned and / or managed by third-party landlord and managing agents. Our client is looking for a confident communicator with an excellent standard of written and verbal skills, supported by a solid working knowledge of key legislation such as the Landlord and Tenant Act 1985 (S18-30) and the Commonhold & Leasehold Reform Act 2002, as well as RICS and ARMA guidelines. Strong working knowledge of scrutinising service charge demands, accounts and formal notices from managing agents and addressing areas of concern or non-compliance will be a key part of this role. Essential: Ability to read, interpret, apply, and explain complex title (i.e. leasehold) structures and provisions. Experience of providing high levels of Customer Service and meeting a wide range of customers' expectations. Experience of managing a large and varied workload, meeting performance targets. Experience and responsibility of health and safety compliance. Experience of affordable housing tenures (i.e. Shared Ownership, Affordable Rent). QualificationsLevel 2 (GCSE Grades A - C or equivalent) in Maths and English. Please click 'apply now' or contact me for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This role as a Private Sector Housing Officer in Nottingham requires expertise in property management within the public sector. The position involves ensuring housing standards are met and supporting the delivery of housing-related services. Client Details This public sector organisation operates within the property department, focusing on maintaining housing standards and improving living conditions. It is a medium-sized organisation dedicated to delivering effective housing solutions in Nottingham. Description Carry out inspections of private sector dwellings, HMOs, and mobile homes using the Housing Health and Safety Rating System to identify and assess hazards. Investigate housing complaints and take appropriate informal or formal enforcement action, including serving statutory notices and preparing cases for legal proceedings. Administer HMO licensing, monitor compliance with licence conditions, and investigate unlicensed properties. Specify, monitor, and verify remedial works to ensure housing hazards are reduced or removed to acceptable standards. Assess eligibility for housing grants and loans, advise applicants, and monitor approved works in line with legislation and council policy. Work collaboratively with internal departments and external partners, provide professional advice to landlords and tenants, and maintain accurate inspection and case records. Profile A successful Private Sector Housing Officer should have: Demonstrates strong knowledge of private sector housing legislation and extensive experience in regulatory enforcement, including the use of formal and informal powers. Has proven experience carrying out property inspections, identifying hazards, and taking proportionate enforcement action, including serving statutory notices and default action. Confident in preparing robust enforcement case files, schedules of works, and legal documentation to support civil penalties, prosecutions, and tribunal proceedings. Communicates assertively and professionally with landlords, tenants, agents, and contractors to secure compliance and achieve housing improvements. Able to work independently on complex enforcement cases while contributing effectively within multidisciplinary and partnership-led teams. Demonstrates a strong commitment to public protection, ethical enforcement, continuous professional development, and high standards of customer service and equality. Job Offer Competitive salary ranging from 38,844 to 40,817 per annum. Permanent position within the public sector in Nottingham. Opportunities for professional development and training. A supportive and collaborative work environment. The chance to make a positive impact on housing standards in the community. If you are passionate about ensuring quality housing in the public sector, apply today to join this rewarding role in Nottingham.

This role has a starting salary of 53,713 per annum based on a 36 hour working week. The office base for this Principal Historic Building Officer position is Woking . We support hybrid working and you will be required to attend the office for at least 2 days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is looking for a Principal Historic Buildings Officer to manage, promote and enhance its Historic Buildings service. Based within the Council's Historic Environment Planning Team at Woking, this role offers an exciting opportunity for a qualified heritage specialist to develop, grow and put into practice their skills in the assessment, understanding and management of historic buildings and conservation areas within the context of the planning process, whilst managing a small team of dedicated buildings specialists. Surrey County Council is a County Planning Authority responsible for dealing with planning applications for minerals and waste development, and for the County Council's own development proposals, which include Education and Highways Management. The Historic Environment Planning Team is part of the Environment, Transport and Infrastructure directorate and provides advice, guidance and heritage-related planning advice to a number of organisations, as well as to the general public. The successful candidate will be an experienced conservation and buildings specialist with a strong track record in delivering timely, efficient and pragmatic planning-related services. You will be familiar with the architecture and architectural history of Surrey in particular, and the UK in general, and have thorough knowledge of the investigation, assessment, understanding, conservation and management of historic buildings and conservation areas. A degree in a suitable heritage-related subject (History, architectural studies, historic building conservation, archaeology) is required, as is extensive experience in the provision of advice, guidance and expertise in the management of a wide range of historic buildings types, as well as conservation areas and designed landscapes. We are particularly looking for applications from candidates that can demonstrate how they would develop this role further and expand the boundaries of the current service into new thematic and geographic areas, together with experience of contract management and a talent for developing projects and attracting grant funding. They would also be required to navigate effectively a significant degree of stakeholder engagement, ranging from the general public, through to fellow professionals and elected Members. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Educated to degree level in a relevant subject, with a passion for and a developed level of experience in, advising and managing various aspects of the built historic environment Full membership of the IHBC A broad and detailed knowledge of British Architecture, Designed Landscapes and Archaeology, and a deep and extensive understanding of the planning process surrounding heritage management Excellent IT skills and be confident at using Microsoft Office and GIS applications Provision of examples of service development You will need to have the willingness and ability to travel around the county to meet the demands of the role. To apply, we request that you submit a CV and personal statement Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Tony Howe, Historic Environment Planning Manager via email at The job advert closes at 23:59 on 31/05/2026 with interviews planned to follow. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Complex Needs Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Complex Needs Recovery Worker Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access. Salary: £28,800 Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs. About the Role We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. As a Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments. Create tailored support plans through one to one sessions, group sessions, and multi agency meetings Provide person-centered support to residents, helping them rebuild their lives and transition back into the community. Create tailored support plans through one to one sessions, group sessions, and multi agency meetings Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services. Monitor residents wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies. Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment. Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings. Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements. Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives. Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals. About You We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

BDS Recruitment are looking for a Neighbourhood Housing Officer covering Plymouth/Exeter and surrouding area. This is a hybrid role with local travel. This is a full-time role on a temporary onoing basis in the first instance. Pay rate from 27.06 umbrella The main role is to deliver a proactive, reassuring, practical and visible customer focused tenancy and estate management service. You will make a real difference to the customers and the communities that you manage. Duties include: Escalating breaches of tenancy regulations in line with procedures. Responsible for the day to day running of patch based void management of properties. Complete risk assessments, support checklists and appropriate interventions as appropriate. Provide low level support and make appropriate referrals. Understanding community issues as well as holding issues Dealing with tenancies & anti-social behaviours. Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle. If you are interested in finding out more, please apply via CV library or call Vickie or Charlotte

4Recruitment Services are looking for an experienced and motivated Area Tenancy Manager (ATM) to join our clients Housing team. You will be at the heart of managing our clients housing estates, ensuring communities are safe, tenancies are well-managed, and services are delivered effectively. This role offers a hybrid working ly office-based to complete training, then working three days per week in the office and the rest remotely. MAIN PRIORITIES: Income Management: Maximise rental income, manage arrears, and support tenants to sustain their tenancies. Lettings & Sign-ups: Manage new tenancies, sign-ups, and void turnaround to ensure homes are re-let quickly and efficiently. Everyday Tenancy Management: Support tenants with everyday issues, enforce tenancy agreements when necessary, and provide a responsive, accessible service. Low-Level Anti-Social Behaviour (ASB): Investigate minor ASB and nuisance complaints, taking proportionate action to resolve issues. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the full tenancy lifecycle, including changes in circumstances, succession, and tenancy closures. Engage with residents and community groups to maintain safe and well-managed estates. Work collaboratively with partners such as the Police, Community Safety teams, and support agencies to address issues affecting tenants. Identify vulnerable residents and make appropriate referrals to safeguarding and support services. Ensure all actions comply with housing legislation, council policy, and regulatory requirements. ESSENTIAL REQUIREMENTS INCLUDE: Experience in local authority housing is ideal, but experience in housing associations or other housing management roles will also be considered. Strong understanding of tenancy management, income collection, and housing legislation. Excellent communication, problem-solving, and relationship-building skills. Ability to balance enforcement with support to sustain tenancies and improve communities Must be able to drive & have car business insurance Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled

Elevate Projects are working with a medium sized housing association to find a Building Safety Manager to lead on fire and structural safety for our Higher-Risk Buildings (HRBs). This role is home based with an expectation of 2 times a month travelling to sites in London You will ensure compliance with the Building Safety Act 2022, manage our Building Safety Management System, and coordinate the development of Building Safety Cases. This role involves leading a small team, engaging with residents and stakeholders, and fostering a culture of safety and accountability. Key Responsibilities Act as the first point of contact for all fire and structural safety enquiries. Ensure HRBs comply with the Building Safety Act 2022 and associated regulations. Oversee the Mandatory Occurrence Reporting System and resident safety complaints. Develop and maintain Building Safety Cases and risk assessments. Lead a team of Building Safety Officers, providing guidance and support. Collaborate with external agencies, operational teams, and residents to promote safety. Manage the Golden Thread of Information and digital records for HRBs. Prepare reports for Boards, Executives, and regulators. About You You will be Degree or equivalent in building design, construction, or fire safety, plus a Level 4 fire safety qualification (e.g., NEBOSH Fire Certificate). Proven background in building safety, compliance, or fire risk management within a housing or property context. Knowledgeable: Up-to-date with Building Safety Act 2022, Fire Safety Act 2021, and HRB regulations. Strong communication, stakeholder management, and team leadership abilities. Committed to resident safety and engagement. Full UK driving licence; ability to travel regionally

We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!

Resident Liaison Officer Location: Rochdale Contract: Temporary initially 6 weeks, with a view to extend Hours: Monday-Friday, 8:00am-4:30pm Rate: 13 - 14.50 per hour dependent on experience The Role An exciting opportunity has arisen for an experienced Resident Liaison Officer to support projects across the Rochdale area. This role is initially offered on a 6 - 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel; candidates must have access to their own vehicle. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Resident Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)

We are seeking four experienced Neighbourhood Housing Officers to join a busy social housing service on a temporary basis across the Plymouth and Cornwall area. This role offers a salary of 39,923 and provides an excellent opportunity for a housing professional to make a real impact within local communities on a short-term assignment. In this frontline role, you will act as the main point of contact for tenants within your allocated patch, delivering a responsive and high-quality housing management service. You will be responsible for managing day-to-day tenancy matters, supporting safe and sustainable communities, and working closely with internal teams and external partners to maintain well-managed neighbourhoods. This is a varied and rewarding role where you will balance customer service, tenancy management, enforcement activity, and community engagement, ensuring residents receive a professional, consistent, and supportive housing service. Key Responsibilities Deliver excellent customer service, managing tenancy and housing enquiries Carry out tenancy sign-ups, viewings, and ensure compliance with tenancy agreements Manage cases of tenancy breaches, including safeguarding concerns where required Oversee estate standards and service contracts to ensure quality and value for money Support and deliver resident engagement activities to strengthen communities Contribute to tenancy sustainment and neighbourhood management objectives About You We are looking for candidates with: Experience in social housing, particularly tenancy, estate, or housing management CIH Level 4 qualification, or willingness to work towards it (Chartered Institute of Housing) Strong interpersonal and communication skills Excellent organisational ability to manage a varied and fast-paced workload A strong customer focus with a drive to improve customer satisfaction Full UK driving licence and access to a vehicle Additional Requirements Basic DBS check required Commitment to safeguarding and promoting the welfare of vulnerable groups

An opportunity has arisen for an experienced Neighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Neighbourhood Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, including home-based working where appropriate Travel across a desigated patch within the Solihull/ Birmingham area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to do patch visits Pay & Benefits for this Neighborhood Officer role: 26 - 28 per hour Mileage reimbursement at 0.45p per mile Hybrid working - 3 days WFH Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Neighbourhood Officer role is of interest please apply or contact (url removed)

A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.

The Senior Housing Officer will oversee housing services, ensuring efficient property management and excellent tenant support. Based in Manchester, this temporary position requires a motivated professional to deliver high-quality results in the not-for-profit sector. Client Details This is an opportunity to join a small-sized organisation in the not-for-profit sector, dedicated to providing housing services to the community. The organisation is committed to delivering exceptional standards of property management and tenant care. Description Manage a portfolio of properties, ensuring compliance with housing policies and regulations. Oversee tenancy agreements, including renewals, terminations, and resolving any related queries. Support tenants in accessing housing-related services and resources. Address tenant issues and complaints promptly and professionally. Conduct property inspections to ensure maintenance and safety standards are upheld. Collaborate with internal teams and external stakeholders to deliver effective housing solutions. Maintain accurate records and prepare reports on tenancy and property management activities. Ensure the organisation's values and commitment to the community are reflected in all aspects of service delivery. Profile A successful Senior Housing Officer should have: Strong knowledge of housing legislation and property management practices. Excellent organisational and problem-solving skills. Proven experience in tenant relations and resolving disputes. Ability to work independently and prioritise tasks effectively. Strong written and verbal communication skills. Proficiency in using relevant IT systems and software. Job Offer Competitive hourly rate ranging from 25.00 to 31.00, paid on a temporary basis. Opportunity to work in the not-for-profit sector, making a meaningful impact on the community. Role located in Manchester, offering convenient access to local amenities and transport links. Supportive and inclusive work environment dedicated to excellence in housing services. If you are an experienced Senior Housing Officer looking for your next challenge in Manchester, apply today to contribute to this rewarding role in the not-for-profit sector.

Commercial Property Management Officer Location : Harlow Duration : 4-6 Months Hours : Monday to Friday (full-time) Pay rate: 20.51 per hour We are delighted to be supporting our client in the recruitment of a 'Commercial Property Management Officer' on a full-time, temporary basis! Purpose of the role: The purpose of this role is to contribute to the management of the extensive and diverse non-housing property portfolio to support the growth and regeneration of the town and maximise income by providing administrative and property management support, helping to maintain records, responding to enquiries, coordinating contractors and supporting financial and operational processes. Job Duties: To assist with the preparation of service budgets and to manage budgets within the post holder's area of responsibility. Assist in maintaining property information by updating record, tenancy details and operational data. Support regular review of property issues, logging tenant enquiries and preparing updates for leader. Log and track maintenance and facilities management issues. Process tenant requests for landlord consents, including logging, gathering information and issuing standard correspondence. Assist in preparing and issuing rent, service charge and ad hoc invoices. Key Person Specification: You will have a degree or post-graduate diploma or equivalent. It would be desirable if this related to surveying or property management, but degree level experience is essential. You will need to have good numeracy skills and be competent in the use of Microsoft Excel. Commercial Project management experience is desirable. Able to produce clear concise reports - articulate and precise presentation of information. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.

Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function. You'll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community services This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities. The Opportunity Reporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including: Rent and service charge processing Banking operations, BACS and Direct Debits Income allocation and suspense account management Rent ledger integrity and balance sheet reconciliations Arrears reporting and bad debt provision monitoring Audit preparation and regulatory compliance Systems improvement and digital transformation initiatives You'll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice. What we're looking for This role will suit someone who can combine operational finance expertise with confident people leadership. You'll ideally have: Strong experience in a finance role within housing, local government or a similar sector Proven experience managing rent and service charge income Excellent reconciliation skills and knowledge of income controls Experience overseeing banking operations and financial processes Strong stakeholder engagement skills, including audit exposure Strong Excel and finance system capability Proven ability to lead and manage a diverse team, encouraging constructive challenge Ability to navigate and lead through change, with a broad understanding of Finance Benefits 25 days annual leave, rising to 30 days based on service, plus bank holidays Generous pension scheme Hybrid working Employee recognition scheme Wellbeing Support Career development and opportunities for professional memberships Health Cash Plan To Apply Please submit your up-to-date CV demonstrating how you meet the criteria above. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment. Closing date: Monday, 23:59 on 25th May 2026

Responsible to: Housing Officer Tenancy Services Team Leader Key relationships/Functional links with: Housing Officer Tenants and residents of Ashfield District Council; staff at all levels within the Council including Housing Management, Community Safety Team, Lettings, Housing Operations, Legal Services; statutory and partner agencies including police, social care, and health services. Main Purpose of Job: Housing Officer The post holder will be responsible for delivering a high quality tenancy and estates management service across the District including estate based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. Main Responsibilities / Accountabilities / KRA: Housing Officer The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation. Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary. Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy. Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court. Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy. To ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements. Maintain a highly visible profile on Council estates to provide an excellent estate management service. Job Activities: Housing Officer Undertake the general work of a Housing Officer including: Managing a patch of social housing tenancies, responsible for the monitoring and managing of own case load in line with performance targets. To maintain detailed records of all actions taken and all contact with tenants and to write nonstandard letters, briefing notes and reports as and when required. To liaise with and maintain effective working relationships with internal and external agencies and other service providers and to represent the Council at any meetings as required. Attend Tenant and Resident Meetings as required. General information: Housing Officer The post holder will be required to operate according to the Council's corporate values, code of conduct and employee competencies. The post holder will adhere to relevant working practices, methods and procedures and undertake relevant training and development as required and respond positively to new and alternative ways of working. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.

We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!