Location: West Dunbartonshire Permanent Full Time Onsite Are you a recent engineering gradate with a commercial mindset that would enjoy managing technical enquiries and building strong client relationships? We're working with an established engineering and manufacturing business in West Dunbartonshire who are looking to appoint a Engineering Quotations Coordinator to join their team. This is a varied and fast paced role where you will act as a key point of contact for existing customers, managing enquiries from initial quote through to order handover. What you'll be doing: Managing new customer enquiries and producing accurate, timely quotations Reviewing technical information and supporting the preparation of competitive proposals and tenders Liaising with internal departments to ensure orders can be delivered within agreed costs and timescales Acting as a central communication point for customers throughout the sales process Identifying opportunities to maximise margin and upsell products and services Reviewing orders and coordinating handover to relevant internal stakeholders Supporting annual pricing reviews and customer agreements Building and developing long term customer relationships to support business growth What we're looking for: Recent graduate in a related engineering or manufacturing subject Ability to interpret technical product information Strong commercial awareness and confidence Excellent communication skills and the ability to build relationships High attention to detail and accuracy A proactive approach with a strong sense of ownership
May 14, 2026
Full time
Location: West Dunbartonshire Permanent Full Time Onsite Are you a recent engineering gradate with a commercial mindset that would enjoy managing technical enquiries and building strong client relationships? We're working with an established engineering and manufacturing business in West Dunbartonshire who are looking to appoint a Engineering Quotations Coordinator to join their team. This is a varied and fast paced role where you will act as a key point of contact for existing customers, managing enquiries from initial quote through to order handover. What you'll be doing: Managing new customer enquiries and producing accurate, timely quotations Reviewing technical information and supporting the preparation of competitive proposals and tenders Liaising with internal departments to ensure orders can be delivered within agreed costs and timescales Acting as a central communication point for customers throughout the sales process Identifying opportunities to maximise margin and upsell products and services Reviewing orders and coordinating handover to relevant internal stakeholders Supporting annual pricing reviews and customer agreements Building and developing long term customer relationships to support business growth What we're looking for: Recent graduate in a related engineering or manufacturing subject Ability to interpret technical product information Strong commercial awareness and confidence Excellent communication skills and the ability to build relationships High attention to detail and accuracy A proactive approach with a strong sense of ownership
HR & Operations Coordinator Full time, permanent contract with 6 months probation. The HR and Operations Coordinator is a varied and rewarding role at the heart of NEF, offering the opportunity to contribute across both people and operations. Reporting to the Head of People and Organisational Development, you ll play a key role in delivering high quality HR administration and supporting an efficient and impactful HR function. Just as importantly, you ll help create an environment where colleagues can thrive, whilst contributing to NEF s mission of building an economy that works for people and planet. This role goes beyond traditional HR. As part of NEF s wider operations team which spans finance, IT, fundraising, and project management, you ll be exposed to a broad range of activities and priorities. You ll act as a flexible and valued team member, stepping in to support key projects, respond to emerging needs, and help keep things running smoothly across the organisation. It s a fantastic opportunity for someone who enjoys variety, is naturally organised, and thrives in a fast-paced environment. You ll bring strong prioritisation skills, a proactive mindset, and a professional, reliable approach, along with a genuine enthusiasm for getting stuck in and making a difference. Role: HR & Ops Co-ordinator Hours of work: Full Time (32 hours per week under NEF s Shorter Working Week) Salary: £39,066 - £42,272 Location: London/South East (in-office four days per week) Contract type: Permanent How to apply Deadline for applications: midnight, 7th June 2026. Interviews: First stage interviews offered online on June 16th 2026 with second stage in-person interviews on June 24th 2026. Start date: ASAP We are only considering candidates who have previous experience in HR administration. Please answer the following questions on a separate Word document and submit alongside your CV Please confirm the details of your previous HR work experience, including job title, length of service and key responsibilities (200 words) Please describe what you think are the three most important elements of the HR function in order to support a productive, professional and happy work place? (200 words) Please also complete the Equality and Diversity monitoring form. You must be eligible to work in the UK, as we are unable to sponsor visas. Inclusivity at NEF: NEF wants to be an inclusive workplace with a diverse body of staff. We don t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past. Accessibility and Equal Opportunity: We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know. We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.
May 14, 2026
Full time
HR & Operations Coordinator Full time, permanent contract with 6 months probation. The HR and Operations Coordinator is a varied and rewarding role at the heart of NEF, offering the opportunity to contribute across both people and operations. Reporting to the Head of People and Organisational Development, you ll play a key role in delivering high quality HR administration and supporting an efficient and impactful HR function. Just as importantly, you ll help create an environment where colleagues can thrive, whilst contributing to NEF s mission of building an economy that works for people and planet. This role goes beyond traditional HR. As part of NEF s wider operations team which spans finance, IT, fundraising, and project management, you ll be exposed to a broad range of activities and priorities. You ll act as a flexible and valued team member, stepping in to support key projects, respond to emerging needs, and help keep things running smoothly across the organisation. It s a fantastic opportunity for someone who enjoys variety, is naturally organised, and thrives in a fast-paced environment. You ll bring strong prioritisation skills, a proactive mindset, and a professional, reliable approach, along with a genuine enthusiasm for getting stuck in and making a difference. Role: HR & Ops Co-ordinator Hours of work: Full Time (32 hours per week under NEF s Shorter Working Week) Salary: £39,066 - £42,272 Location: London/South East (in-office four days per week) Contract type: Permanent How to apply Deadline for applications: midnight, 7th June 2026. Interviews: First stage interviews offered online on June 16th 2026 with second stage in-person interviews on June 24th 2026. Start date: ASAP We are only considering candidates who have previous experience in HR administration. Please answer the following questions on a separate Word document and submit alongside your CV Please confirm the details of your previous HR work experience, including job title, length of service and key responsibilities (200 words) Please describe what you think are the three most important elements of the HR function in order to support a productive, professional and happy work place? (200 words) Please also complete the Equality and Diversity monitoring form. You must be eligible to work in the UK, as we are unable to sponsor visas. Inclusivity at NEF: NEF wants to be an inclusive workplace with a diverse body of staff. We don t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past. Accessibility and Equal Opportunity: We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know. We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.
Job Title: Planning Co-ordinator Location: Clevedon, North Somerset Hours: 40 hours per week 08:45 to 16:45 Monday to Thursday 08:45 to 16:00 Friday Salary: Competitive, depending on experience Overview of a Planning Coordinator: This position would suit a highly motivated energetic person, who is task focused with great attention to detail and an excellent communicator. We are looking for a confident team player who can work on their own initiative as well as covering the day to day requirements of a fast-paced environment, who has previous production planning experience. Key Responsibilities of a Planning Coordinator: Manage production planning activities in an accurate and timely manner in line with customer requirements Control and manage works orders to meet customer expectations Identify opportunities for business improvement and implement best practice Communicate effectively across departments to ensure smooth operations Support day-to-day planning activities within a fast-paced manufacturing environment Key Skills of a Planning Coordinator: Previous experience in production planning within a manufacturing environment Strong attention to detail and organisational skills Ability to work well under pressure and manage multiple priorities Confident communicator with a proactive and positive approach Competent in Microsoft Office, including Word, Excel and Outlook Good level of Maths and English (GCSE or equivalent) Full UK right to work and full clean driving licence Benefits: Auto-enrolment pension scheme (3% employer, 5% employee) Healthcare scheme after probation Death in service benefit (2x salary) Employee benefits scheme and assistance programme 25 days holiday plus bank holidays, increasing with service
May 14, 2026
Full time
Job Title: Planning Co-ordinator Location: Clevedon, North Somerset Hours: 40 hours per week 08:45 to 16:45 Monday to Thursday 08:45 to 16:00 Friday Salary: Competitive, depending on experience Overview of a Planning Coordinator: This position would suit a highly motivated energetic person, who is task focused with great attention to detail and an excellent communicator. We are looking for a confident team player who can work on their own initiative as well as covering the day to day requirements of a fast-paced environment, who has previous production planning experience. Key Responsibilities of a Planning Coordinator: Manage production planning activities in an accurate and timely manner in line with customer requirements Control and manage works orders to meet customer expectations Identify opportunities for business improvement and implement best practice Communicate effectively across departments to ensure smooth operations Support day-to-day planning activities within a fast-paced manufacturing environment Key Skills of a Planning Coordinator: Previous experience in production planning within a manufacturing environment Strong attention to detail and organisational skills Ability to work well under pressure and manage multiple priorities Confident communicator with a proactive and positive approach Competent in Microsoft Office, including Word, Excel and Outlook Good level of Maths and English (GCSE or equivalent) Full UK right to work and full clean driving licence Benefits: Auto-enrolment pension scheme (3% employer, 5% employee) Healthcare scheme after probation Death in service benefit (2x salary) Employee benefits scheme and assistance programme 25 days holiday plus bank holidays, increasing with service
Delivery Coordinator Salary : Up to 35k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Location: Docklands - 5 days in the office Our client a pioneering data centre provider, offering secure, resilient, and carrier-neutral solutions is looking for a Service Delivery Coordinator to join their team! As a Delivery Coordinator, you will be at the heart of our operations, supporting the Service Delivery team in providing timely and efficient administrative support. Duties of the role: Maintaining and updating the Customer Installations team records and databases Assisting with stock checks and audits alongside the Stock Supervisor Coordinating with suppliers to manage deliveries and ensuring accuracy Supporting the Civils and Installations Manager with work order handovers Managing administrative duties to keep our operations running smoothly Maintaining training and competency matrices for the Cabling Team Collaborating with the Stock Supervisor on processing purchase orders Conducting market research to ensure cost-effective procurement Organising supplier meetings and tracking action points Managing stock for uniforms and PPE for the Cabling teams To succeed in this role, you should have : Experience of Excel and reporting Experience liaising and negotiating with suppliers Experience of CRM systems Excellent numerical skills and attention to detail A proactive, organised, and logical approach to work Good interpersonal and communication skills Why Join Us? Work in a supportive and collaborative environment Enjoy a competitive salary and a fantastic benefits package Develop your skills and grow your career in a thriving sector If you're ready to take the next step in your career and contribute to a leading organisation in the data centre industry, we want to hear from you! Apply today and become a vital part of our dynamic team! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 14, 2026
Full time
Delivery Coordinator Salary : Up to 35k + excellent benefits (travel allowance, bonus scheme, pension, health insurance) Location: Docklands - 5 days in the office Our client a pioneering data centre provider, offering secure, resilient, and carrier-neutral solutions is looking for a Service Delivery Coordinator to join their team! As a Delivery Coordinator, you will be at the heart of our operations, supporting the Service Delivery team in providing timely and efficient administrative support. Duties of the role: Maintaining and updating the Customer Installations team records and databases Assisting with stock checks and audits alongside the Stock Supervisor Coordinating with suppliers to manage deliveries and ensuring accuracy Supporting the Civils and Installations Manager with work order handovers Managing administrative duties to keep our operations running smoothly Maintaining training and competency matrices for the Cabling Team Collaborating with the Stock Supervisor on processing purchase orders Conducting market research to ensure cost-effective procurement Organising supplier meetings and tracking action points Managing stock for uniforms and PPE for the Cabling teams To succeed in this role, you should have : Experience of Excel and reporting Experience liaising and negotiating with suppliers Experience of CRM systems Excellent numerical skills and attention to detail A proactive, organised, and logical approach to work Good interpersonal and communication skills Why Join Us? Work in a supportive and collaborative environment Enjoy a competitive salary and a fantastic benefits package Develop your skills and grow your career in a thriving sector If you're ready to take the next step in your career and contribute to a leading organisation in the data centre industry, we want to hear from you! Apply today and become a vital part of our dynamic team! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
12 month FTC Payroll Coordinator Located: Blackfriars Salary: 35k- 40k Hybrid ( 2 days in office) 40 hours a week The Payroll Coordinator is a key member of our clients Finance team, responsible for supporting payroll operations and providing administrative coordination across Finance and HR. The role ensures accurate, compliant and timely payroll processing, alongside the effective administration of employee benefits and payroll related reporting. Key Responsibilities Payroll Processing & Administration Coordinate and maintain accurate payroll data to support monthly payroll processing for approximately (Apply online only) employees . Support the end-to-end payroll cycle, including joiners, leavers, salary changes, payments and related documentation . Liaise with the external payroll provider as required, ensuring payroll data is accurate, complete and submitted within agreed deadlines. Maintain and update payroll records within the Sage payroll system , carrying out regular data accuracy checks. Work to agreed payroll deadlines and service-level requirements, ensuring consistent and timely delivery. Employee Benefits & Statutory Payments Administer employee benefits schemes, including Cycle to Work, childcare vouchers, season ticket loans, and professional subscriptions . Record and administer statutory payments and deductions, including SSP, SMP, SPP, and Shared Parental Pay . Respond to employee queries relating to payroll, pensions, and benefits, escalating complex issues where appropriate. Support communication of payroll-related changes to employees when required. Reporting, Compliance & Finance Support Prepare monthly payroll reports and support PAYE payment processes , ensuring accurate and timely submissions. Assist with payroll year-end activities, including preparation of P60 data and supporting documentation for P11D and PSA submissions. Prepare and reconcile monthly pension data and journals for UK, Ireland, and UAE payrolls . Post salary and payroll journals to Sage following reconciliation checks. Assist with reconciliations to management accounts and provide payroll-related reporting as required. Collaboration & Administration Work closely with HR to ensure accurate maintenance of employee payroll data and timely updates. Coordinate the expenses process, including verification and payment administration. Assist in preparing payroll documentation for annual salary reviews and bonus payments under HR direction. Provide general payroll and administrative support to the wider Finance team as required. Maintain payroll procedures documentation and contribute to updates to the payroll manual. Knowledge, Skills & Experience Essential Minimum 5 years' experience in a similar payroll-focused role. Working knowledge of UK payroll processes and legislation , with a willingness to develop further knowledge. Strong numerical accuracy with proven ability to perform reconciliations and validation checks. Excellent organisational and time-management skills, with the ability to meet strict deadlines. High attention to detail and commitment to data accuracy and confidentiality. Intermediate Excel skills. Strong communication skills, with the ability to work collaboratively across Finance, HR, and the wider business. Reliable and flexible approach to managing workload demands. Desirable Experience using Sage payroll systems . Exposure to multi-country payrolls (UK and Ireland) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 14, 2026
Contractor
12 month FTC Payroll Coordinator Located: Blackfriars Salary: 35k- 40k Hybrid ( 2 days in office) 40 hours a week The Payroll Coordinator is a key member of our clients Finance team, responsible for supporting payroll operations and providing administrative coordination across Finance and HR. The role ensures accurate, compliant and timely payroll processing, alongside the effective administration of employee benefits and payroll related reporting. Key Responsibilities Payroll Processing & Administration Coordinate and maintain accurate payroll data to support monthly payroll processing for approximately (Apply online only) employees . Support the end-to-end payroll cycle, including joiners, leavers, salary changes, payments and related documentation . Liaise with the external payroll provider as required, ensuring payroll data is accurate, complete and submitted within agreed deadlines. Maintain and update payroll records within the Sage payroll system , carrying out regular data accuracy checks. Work to agreed payroll deadlines and service-level requirements, ensuring consistent and timely delivery. Employee Benefits & Statutory Payments Administer employee benefits schemes, including Cycle to Work, childcare vouchers, season ticket loans, and professional subscriptions . Record and administer statutory payments and deductions, including SSP, SMP, SPP, and Shared Parental Pay . Respond to employee queries relating to payroll, pensions, and benefits, escalating complex issues where appropriate. Support communication of payroll-related changes to employees when required. Reporting, Compliance & Finance Support Prepare monthly payroll reports and support PAYE payment processes , ensuring accurate and timely submissions. Assist with payroll year-end activities, including preparation of P60 data and supporting documentation for P11D and PSA submissions. Prepare and reconcile monthly pension data and journals for UK, Ireland, and UAE payrolls . Post salary and payroll journals to Sage following reconciliation checks. Assist with reconciliations to management accounts and provide payroll-related reporting as required. Collaboration & Administration Work closely with HR to ensure accurate maintenance of employee payroll data and timely updates. Coordinate the expenses process, including verification and payment administration. Assist in preparing payroll documentation for annual salary reviews and bonus payments under HR direction. Provide general payroll and administrative support to the wider Finance team as required. Maintain payroll procedures documentation and contribute to updates to the payroll manual. Knowledge, Skills & Experience Essential Minimum 5 years' experience in a similar payroll-focused role. Working knowledge of UK payroll processes and legislation , with a willingness to develop further knowledge. Strong numerical accuracy with proven ability to perform reconciliations and validation checks. Excellent organisational and time-management skills, with the ability to meet strict deadlines. High attention to detail and commitment to data accuracy and confidentiality. Intermediate Excel skills. Strong communication skills, with the ability to work collaboratively across Finance, HR, and the wider business. Reliable and flexible approach to managing workload demands. Desirable Experience using Sage payroll systems . Exposure to multi-country payrolls (UK and Ireland) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for a compassionate, self-motivated and highly committed person to join the team as a Crisis Intervention Coordinator in our Northfield based crisis café, Talking Space. This is an exciting opportunity to be a lead role in our well-established team, which supports individuals presenting in distress or mental health crisis. Our service supports individuals by listening non-judgementally, and implementing person centred interventions, in order to alleviate the demand on A&E departments. This offers a more suitable environment to for individuals to de-escalate and recuperate. The Talking Space operates out of our Northfield Hub, Thursday to Sunday from 6pm-11pm. This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant Crisis Intervention training such as Suicide Prevention and Psychologically Informed Environments as well as access to accredited health and social care diplomas through our own training academy. Key Responsibilities: Deputising and supporting the manager in co-ordination of all aspects of service delivery Leading on the recruitment, supervision and embedding of volunteers within the service. To devise staffing rotas in accordance with agreed requirements and the needs of the service. To be pro-active and resourceful in addressing any gaps in service provision. To actively promote the service to external referrers and partner agencies, building a positive reputation and strong working relationships to ensure the service is fully utilised. The ideal candidate will be a confident, credible & professional practitioner, and have a minimum of 2 years' relevant experience of supporting adults with mental health and/or other support needs. A willingness to work flexibly according to the needs of the service is essential. Vacancy Reference Number: 89681 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
May 14, 2026
Full time
We are looking for a compassionate, self-motivated and highly committed person to join the team as a Crisis Intervention Coordinator in our Northfield based crisis café, Talking Space. This is an exciting opportunity to be a lead role in our well-established team, which supports individuals presenting in distress or mental health crisis. Our service supports individuals by listening non-judgementally, and implementing person centred interventions, in order to alleviate the demand on A&E departments. This offers a more suitable environment to for individuals to de-escalate and recuperate. The Talking Space operates out of our Northfield Hub, Thursday to Sunday from 6pm-11pm. This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant Crisis Intervention training such as Suicide Prevention and Psychologically Informed Environments as well as access to accredited health and social care diplomas through our own training academy. Key Responsibilities: Deputising and supporting the manager in co-ordination of all aspects of service delivery Leading on the recruitment, supervision and embedding of volunteers within the service. To devise staffing rotas in accordance with agreed requirements and the needs of the service. To be pro-active and resourceful in addressing any gaps in service provision. To actively promote the service to external referrers and partner agencies, building a positive reputation and strong working relationships to ensure the service is fully utilised. The ideal candidate will be a confident, credible & professional practitioner, and have a minimum of 2 years' relevant experience of supporting adults with mental health and/or other support needs. A willingness to work flexibly according to the needs of the service is essential. Vacancy Reference Number: 89681 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
Office Administrator - Order Processing Monday to Friday 8:00am - 4:30pm 28,000 + Pension + Parking + 28 Days Holiday A well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter. If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit. The Role You'll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards. Key responsibilities include: Processing customer orders received by phone and customer portal Checking order accuracy and resolving queries Liaising with customers regarding delivery updates and amendments Supporting internal teams with order information Maintaining accurate system records and administration Providing general office support where required What We're Looking For Previous administration or order processing experience Confident telephone manner and customer communication skills Strong attention to detail and accuracy Comfortable working with internal systems / portals Organised and dependable team player Good working knowledge of Microsoft Office What's on Offer Salary 28,000 Monday-Friday working hours (no weekends) 8:00am - 4:30pm early finish lifestyle Company pension scheme On-site parking 28 days holiday (including bank holidays) Supportive and stable working environment This role would suit someone from backgrounds such as: Office Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Internal Support Coordinator Apply now to join a friendly team in a stable, long-term position with great working hours.
May 14, 2026
Full time
Office Administrator - Order Processing Monday to Friday 8:00am - 4:30pm 28,000 + Pension + Parking + 28 Days Holiday A well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter. If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit. The Role You'll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards. Key responsibilities include: Processing customer orders received by phone and customer portal Checking order accuracy and resolving queries Liaising with customers regarding delivery updates and amendments Supporting internal teams with order information Maintaining accurate system records and administration Providing general office support where required What We're Looking For Previous administration or order processing experience Confident telephone manner and customer communication skills Strong attention to detail and accuracy Comfortable working with internal systems / portals Organised and dependable team player Good working knowledge of Microsoft Office What's on Offer Salary 28,000 Monday-Friday working hours (no weekends) 8:00am - 4:30pm early finish lifestyle Company pension scheme On-site parking 28 days holiday (including bank holidays) Supportive and stable working environment This role would suit someone from backgrounds such as: Office Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Internal Support Coordinator Apply now to join a friendly team in a stable, long-term position with great working hours.
Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics Replace worn or damaged parts and perform minor welding or fabrication when needed Complete all job documentation, service reports, and time sheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Quality Standards Responsible for the quality output within your respective area/department Ensure all work meets the required quality standards and follows the relevant specifications in line with drawings and build instructions Highlight any quality issues immediately and support investigation or corrective actions Conduct quality inspections and ensuring the Job Book inspection sign-offs have been completed for your area/department before moving the product on Work closely with the Quality department to address non-conformances and implement corrective actions Drive continuous improvement initiatives to reduce waste, improve efficiency and enhance product quality Communication & Liaison Act as a point of contact between shop floor, production teams and management Provide regular up-dates on progress, issues and resource/material shortages or re-work requirements Complete production records including job book inspection sign-offs Communicate clearly with fitting, welding, paint and quality teams to resolve issues Work closely with Quality, Health & Safety and Stores teams to maintain smooth workflow Health & Safety Responsible for health and safety within respective area/team Ensure all work is conducted in accordance with company health & safety policies, risk assessments, and statutory regulations Promote a culture of safety-first and challenge unsafe behaviours or conditions via our near miss procedures Participate in toolbox talks, safety briefings, and support accident/incident investigations if any witness, near misses in line with support from Health & Safety Advisors Maintain a tidy and organised bay in line with Health and Safety 6S principles Ensure all tools, equipment and PPE are used correctly and maintained in good condition Other Duties Support cross-functional teams as and when required Contribute to audits, compliance checks and improvement projects Perform any other reasonable duties in line with business needs Essential Knowledge & Experience Proven experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Full UK driving licence Ability to work independently in the field Good communication and documentation skills Working knowledge and understanding of health and safety practices Desirable Knowledge & Experience HGV licence, preferable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar Familiarity with EBS/ABS systems and hydraulic components Working Hours Monday to Friday, 39 hours per week Job Type Full-time Salary From £17.26 to £18.74 per hour equivalent to £35, 000. 00- £38, 000 per annum Benefits Competitive hourly rate or salary (based on experience) 20 days holiday plus bank holidays 2/3 days gifted by the Company for Christmas/New Year Early Friday finish time of 3.00pm, for all employees Bonus Scheme- In Place for hourly paid Production/Workshop employees Overtime available- In Place for hourly paid Production/Workshop employees Free on-site Parking Convenient location, close to food outlets, green space & parks Company team events Life Assurance Scheme Pension Scheme Training and development opportunities Additional Information On site/field based working required with limited flexibility for remote working. This will include some working away from home. -Statutory Sick Pay (SSP) only Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Application question(s): Experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Ability to work independently in the field Work authorisation: United Kingdom (required) Work Location: In person
May 14, 2026
Full time
Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics Replace worn or damaged parts and perform minor welding or fabrication when needed Complete all job documentation, service reports, and time sheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Quality Standards Responsible for the quality output within your respective area/department Ensure all work meets the required quality standards and follows the relevant specifications in line with drawings and build instructions Highlight any quality issues immediately and support investigation or corrective actions Conduct quality inspections and ensuring the Job Book inspection sign-offs have been completed for your area/department before moving the product on Work closely with the Quality department to address non-conformances and implement corrective actions Drive continuous improvement initiatives to reduce waste, improve efficiency and enhance product quality Communication & Liaison Act as a point of contact between shop floor, production teams and management Provide regular up-dates on progress, issues and resource/material shortages or re-work requirements Complete production records including job book inspection sign-offs Communicate clearly with fitting, welding, paint and quality teams to resolve issues Work closely with Quality, Health & Safety and Stores teams to maintain smooth workflow Health & Safety Responsible for health and safety within respective area/team Ensure all work is conducted in accordance with company health & safety policies, risk assessments, and statutory regulations Promote a culture of safety-first and challenge unsafe behaviours or conditions via our near miss procedures Participate in toolbox talks, safety briefings, and support accident/incident investigations if any witness, near misses in line with support from Health & Safety Advisors Maintain a tidy and organised bay in line with Health and Safety 6S principles Ensure all tools, equipment and PPE are used correctly and maintained in good condition Other Duties Support cross-functional teams as and when required Contribute to audits, compliance checks and improvement projects Perform any other reasonable duties in line with business needs Essential Knowledge & Experience Proven experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Full UK driving licence Ability to work independently in the field Good communication and documentation skills Working knowledge and understanding of health and safety practices Desirable Knowledge & Experience HGV licence, preferable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar Familiarity with EBS/ABS systems and hydraulic components Working Hours Monday to Friday, 39 hours per week Job Type Full-time Salary From £17.26 to £18.74 per hour equivalent to £35, 000. 00- £38, 000 per annum Benefits Competitive hourly rate or salary (based on experience) 20 days holiday plus bank holidays 2/3 days gifted by the Company for Christmas/New Year Early Friday finish time of 3.00pm, for all employees Bonus Scheme- In Place for hourly paid Production/Workshop employees Overtime available- In Place for hourly paid Production/Workshop employees Free on-site Parking Convenient location, close to food outlets, green space & parks Company team events Life Assurance Scheme Pension Scheme Training and development opportunities Additional Information On site/field based working required with limited flexibility for remote working. This will include some working away from home. -Statutory Sick Pay (SSP) only Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Application question(s): Experience in trailer maintenance and repair (commercial or MOD) Strong diagnostic ability across mechanical, pneumatic, and electrical systems Ability to work independently in the field Work authorisation: United Kingdom (required) Work Location: In person
About the Role Full time, office based position. I am seeking a highly organised and proactive Repairs Administrator to support the delivery of responsive repairs and maintenance services within a housing environment. You will play a key role in ensuring repairs are logged, scheduled, and completed efficiently, while delivering excellent customer service to residents and supporting contractors and internal teams. Key Responsibilities Act as a first point of contact for residents reporting repairs via phone, email, or online systems Log and raise repair requests accurately using internal systems Schedule and coordinate appointments with contractors and operatives Monitor repair progress and follow up to ensure timely completion Liaise with contractors, tenants, and internal teams to resolve queries Maintain accurate records and ensure compliance with service standards Support with complaints and ensure issues are handled promptly and professionally Assist in tracking KPIs and performance targets within the repairs service If you feel like this is the right role for you, please click apply now! Feel free to give me a call to discuss this position further on: (phone number removed)
May 14, 2026
Contractor
About the Role Full time, office based position. I am seeking a highly organised and proactive Repairs Administrator to support the delivery of responsive repairs and maintenance services within a housing environment. You will play a key role in ensuring repairs are logged, scheduled, and completed efficiently, while delivering excellent customer service to residents and supporting contractors and internal teams. Key Responsibilities Act as a first point of contact for residents reporting repairs via phone, email, or online systems Log and raise repair requests accurately using internal systems Schedule and coordinate appointments with contractors and operatives Monitor repair progress and follow up to ensure timely completion Liaise with contractors, tenants, and internal teams to resolve queries Maintain accurate records and ensure compliance with service standards Support with complaints and ensure issues are handled promptly and professionally Assist in tracking KPIs and performance targets within the repairs service If you feel like this is the right role for you, please click apply now! Feel free to give me a call to discuss this position further on: (phone number removed)
Repairs Admin Team Lead - Housing Association (North London) 34 per hour (Umbrella) 4-Month Contract (Likely Extension) Hybrid Working: 3 Days On-Site, 2 Days Remote We are seeking an experienced Repairs Admin Team Lead to join a busy Housing Association in North London on an initial 4-month contract, with strong potential for extension. Key Responsibilities: Lead and manage a team of Administrators and Team Coordinators overseeing repairs processes Monitor and drive performance using Workwise and daily Power BI reporting Ensure all repair jobs are closed within agreed SLAs Track and report on repair completion times and team outputs Oversee emergency repair updates in line with Awaab's Law , maintaining accurate records and reporting Support monitoring and closure of Fire Risk Assessments (FRAs) assigned to contractors Maintain and update performance data via spreadsheets and internal systems Adapt to evolving service needs and contribute to continuous improvement Requirements: Proven experience leading administrative teams within housing or repairs environments Strong data analysis and reporting skills (Power BI preferred) Experience with repairs systems (e.g. Workwise or similar) Good understanding of SLAs and compliance requirements Excellent organisational and communication skills This is a great opportunity to step into a key leadership role within a fast-paced housing repairs service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
May 14, 2026
Contractor
Repairs Admin Team Lead - Housing Association (North London) 34 per hour (Umbrella) 4-Month Contract (Likely Extension) Hybrid Working: 3 Days On-Site, 2 Days Remote We are seeking an experienced Repairs Admin Team Lead to join a busy Housing Association in North London on an initial 4-month contract, with strong potential for extension. Key Responsibilities: Lead and manage a team of Administrators and Team Coordinators overseeing repairs processes Monitor and drive performance using Workwise and daily Power BI reporting Ensure all repair jobs are closed within agreed SLAs Track and report on repair completion times and team outputs Oversee emergency repair updates in line with Awaab's Law , maintaining accurate records and reporting Support monitoring and closure of Fire Risk Assessments (FRAs) assigned to contractors Maintain and update performance data via spreadsheets and internal systems Adapt to evolving service needs and contribute to continuous improvement Requirements: Proven experience leading administrative teams within housing or repairs environments Strong data analysis and reporting skills (Power BI preferred) Experience with repairs systems (e.g. Workwise or similar) Good understanding of SLAs and compliance requirements Excellent organisational and communication skills This is a great opportunity to step into a key leadership role within a fast-paced housing repairs service. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
A residential construction company in Hounslow seeks a Customer Services Coordinator on a 12-month fixed term contract. The role involves supporting customer services by managing documentation, handling communications, and ensuring accurate data entry. Candidates should possess customer service experience, strong communication skills, and proficiency in Word and Excel. Benefits include 26 days of annual leave, a 10% bonus opportunity, and a pension contribution of 6.5%.
May 14, 2026
Full time
A residential construction company in Hounslow seeks a Customer Services Coordinator on a 12-month fixed term contract. The role involves supporting customer services by managing documentation, handling communications, and ensuring accurate data entry. Candidates should possess customer service experience, strong communication skills, and proficiency in Word and Excel. Benefits include 26 days of annual leave, a 10% bonus opportunity, and a pension contribution of 6.5%.
FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management - Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.
May 14, 2026
Full time
FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management - Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions.
Technical Coordinator Location: Havant, Hampshire, PO9 Contract: Permanent, Full-Time Reports to: Technical Director JOB OVERVIEW Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV and battery storage, insulation, boilers), with ambitious plans to continue expanding our delivery into more markets. As the Technical Coordinator, you will support construction projects from a technical point of view. Day-to-day, you could be drawing up and interpreting plans, diagrams and schedules, coordinating paperwork and dealing with enquiries. KEY RESPONSIBILITIES • Assess the suitability of residential properties for retrofit using RdSAP data and retrofit assessment outputs, identifying appropriate energy efficiency measures • Carry out detailed heat loss calculations and support the design of domestic heating systems, ensuring solutions are efficient, compliant, and fit for purpose • Develop and support technical designs, including heating systems, solar PV, and ventilation strategies, ensuring compliance with Building Regulations (including Part F) • Assist in the coordination and delivery of retrofit projects, working closely with the technical team to develop work plans, schedules, and project timelines • Liaise with clients and stakeholders to understand requirements, provide updates, and ensure expectations are managed throughout project delivery • Work collaboratively with Retrofit Assessors and Coordinators, ensuring accurate and timely submission of project documentation in line with PAS 2035 requirements • Support compliance processes, including project registrations and submissions to MCS, Building Control, and Gas Safe • Manage and maintain accurate technical documentation, ensuring all records are up to date, compliant, and audit-ready • Monitor project costs and support the review of budgets and forecasts, highlighting risks or variances where necessary • Prepare technical reports, presentations, and progress updates for internal teams, clients, and stakeholders • Act as a key point of contact for public and internal enquiries, responding professionally and efficiently to feedback and queries • Provide general administrative support to the technical department, ensuring smooth day-to-day operations • Identify potential project risks, technical challenges, or compliance issues, and escalate or resolve them as appropriate • Continuously support process improvements within the technical and delivery functions to enhance efficiency and quality KEY SKILLS AND EXPERIENCE REQUIRED Technical & Analytical • Self-motivated and proactive, with initiative to identify and resolve problems independently • Strong understanding of residential retrofit principles, including insulation, heating systems, ventilation, and renewable technologies • Ability to interpret and work with RdSAP data and retrofit assessments • Competence in heat loss calculations and domestic heating system design (Training will be provided) • Knowledge of Building Regulations, particularly Part F (ventilation) and wider compliance requirements • Numerate with the ability to review project costs, forecasts, and basic financial data • Experience managing digital documentation systems and compliance submissions Project Coordination & Organisation • Excellent organisational skills with the ability to manage multiple projects, timelines, and priorities • Experience coordinating technical work plans and tracking project progress • High attention to detail, particularly in managing technical documentation and compliance records Communication & Stakeholder Management • Strong verbal and written communication skills • Confident liaising with clients, assessors, coordinators, and internal teams • Ability to explain technical information clearly to non-technical stakeholders • Professional and responsive approach to handling public and staff enquiries Problem Solving & Initiative • Ability to assess property suitability and identify potential risks or constraints • Proactive in resolving issues and supporting technical teams • Strong attention to accuracy and compliance KEY EXPERIENCE • Previous experience in a technical, construction, retrofit, or building services environment • Experience working with retrofit projects, energy efficiency schemes, or domestic building upgrades • Familiarity with RdSAP, retrofit assessment processes, and PAS 2035 framework (highly desirable) • Experience supporting MCS, Building Control, and Gas Safe compliance processes • Proven background in project coordination or technical administration • Experience producing technical reports, documentation, and client updates Desirable • Level 3/4 qualification in construction, building services, or energy assessment • Retrofit-related qualifications (e.g. Retrofit Assessor, Coordinator support) • Experience with design tools or heat loss calculation software • Knowledge of solar PV system design BENEFITS Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship program allowing team members to add additional knowledge and to their existing skills. This has included Health and Safety (NEBOSH), Retrofit Assessors/Co-ordinators and Energy Assessors. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base and drive the business forwards. We also offer: • Competitive salary • 25 days annual leave, plus bank holidays • Early Finish Friday • Company pension scheme • A collaborative and dynamic work environment • Opportunity to work in a business focused on innovation and sustainability • Long-term career progression within a rapidly growing organisation.
May 14, 2026
Full time
Technical Coordinator Location: Havant, Hampshire, PO9 Contract: Permanent, Full-Time Reports to: Technical Director JOB OVERVIEW Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV and battery storage, insulation, boilers), with ambitious plans to continue expanding our delivery into more markets. As the Technical Coordinator, you will support construction projects from a technical point of view. Day-to-day, you could be drawing up and interpreting plans, diagrams and schedules, coordinating paperwork and dealing with enquiries. KEY RESPONSIBILITIES • Assess the suitability of residential properties for retrofit using RdSAP data and retrofit assessment outputs, identifying appropriate energy efficiency measures • Carry out detailed heat loss calculations and support the design of domestic heating systems, ensuring solutions are efficient, compliant, and fit for purpose • Develop and support technical designs, including heating systems, solar PV, and ventilation strategies, ensuring compliance with Building Regulations (including Part F) • Assist in the coordination and delivery of retrofit projects, working closely with the technical team to develop work plans, schedules, and project timelines • Liaise with clients and stakeholders to understand requirements, provide updates, and ensure expectations are managed throughout project delivery • Work collaboratively with Retrofit Assessors and Coordinators, ensuring accurate and timely submission of project documentation in line with PAS 2035 requirements • Support compliance processes, including project registrations and submissions to MCS, Building Control, and Gas Safe • Manage and maintain accurate technical documentation, ensuring all records are up to date, compliant, and audit-ready • Monitor project costs and support the review of budgets and forecasts, highlighting risks or variances where necessary • Prepare technical reports, presentations, and progress updates for internal teams, clients, and stakeholders • Act as a key point of contact for public and internal enquiries, responding professionally and efficiently to feedback and queries • Provide general administrative support to the technical department, ensuring smooth day-to-day operations • Identify potential project risks, technical challenges, or compliance issues, and escalate or resolve them as appropriate • Continuously support process improvements within the technical and delivery functions to enhance efficiency and quality KEY SKILLS AND EXPERIENCE REQUIRED Technical & Analytical • Self-motivated and proactive, with initiative to identify and resolve problems independently • Strong understanding of residential retrofit principles, including insulation, heating systems, ventilation, and renewable technologies • Ability to interpret and work with RdSAP data and retrofit assessments • Competence in heat loss calculations and domestic heating system design (Training will be provided) • Knowledge of Building Regulations, particularly Part F (ventilation) and wider compliance requirements • Numerate with the ability to review project costs, forecasts, and basic financial data • Experience managing digital documentation systems and compliance submissions Project Coordination & Organisation • Excellent organisational skills with the ability to manage multiple projects, timelines, and priorities • Experience coordinating technical work plans and tracking project progress • High attention to detail, particularly in managing technical documentation and compliance records Communication & Stakeholder Management • Strong verbal and written communication skills • Confident liaising with clients, assessors, coordinators, and internal teams • Ability to explain technical information clearly to non-technical stakeholders • Professional and responsive approach to handling public and staff enquiries Problem Solving & Initiative • Ability to assess property suitability and identify potential risks or constraints • Proactive in resolving issues and supporting technical teams • Strong attention to accuracy and compliance KEY EXPERIENCE • Previous experience in a technical, construction, retrofit, or building services environment • Experience working with retrofit projects, energy efficiency schemes, or domestic building upgrades • Familiarity with RdSAP, retrofit assessment processes, and PAS 2035 framework (highly desirable) • Experience supporting MCS, Building Control, and Gas Safe compliance processes • Proven background in project coordination or technical administration • Experience producing technical reports, documentation, and client updates Desirable • Level 3/4 qualification in construction, building services, or energy assessment • Retrofit-related qualifications (e.g. Retrofit Assessor, Coordinator support) • Experience with design tools or heat loss calculation software • Knowledge of solar PV system design BENEFITS Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship program allowing team members to add additional knowledge and to their existing skills. This has included Health and Safety (NEBOSH), Retrofit Assessors/Co-ordinators and Energy Assessors. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base and drive the business forwards. We also offer: • Competitive salary • 25 days annual leave, plus bank holidays • Early Finish Friday • Company pension scheme • A collaborative and dynamic work environment • Opportunity to work in a business focused on innovation and sustainability • Long-term career progression within a rapidly growing organisation.
Foundation Coordinator Part-time (2-3 days per week) Fixed-Term Contract to December 2026 Salary: Starting at £40,000 pro rata Location: Marylebone, London W1 (hybrid working available) A highly respected philanthropy organisation is seeking a proactive and highly organised Foundation Coordinator to support the smooth running of a portfolio of grant-making foundations. This is a varied, hands-on role that combines governance support, grant-making administration, stakeholder liaison, and financial coordination. Working closely with trustees and charity partners, you ll play a key role in ensuring foundations operate efficiently, compliantly, and to a high professional standard. This opportunity would suit someone with experience in the charity, philanthropy, or professional services sector who enjoys managing detail, building strong relationships, and juggling a varied workload. Key responsibilities include: Coordinating trustee meetings, preparing agendas and board packs, and taking professional minutes Acting as a key liaison between trustees and supported charities Managing grant-making administration, due diligence, and compliance processes Maintaining accurate financial records, tracking income and expenditure, and supporting audit preparation Monitoring project and grant reports from funded organisations Responding to stakeholder enquiries and supporting the day-to-day running of foundation portfolios We re looking for someone with: Strong administrative, organisational, and coordination skills Experience supporting boards, committees, or governance processes Excellent attention to detail and the ability to manage multiple priorities Strong written and verbal communication skills Confidence working with senior stakeholders and external partners Good financial administration skills and confidence using Excel Experience within the charity, grant-making, philanthropy, or professional services sector would be highly desirable About the organisation This award-winning philanthropy organisation works with high-net-worth individuals, foundations, and charitable initiatives globally, providing expert support across grant-making, governance, and charitable giving. As the organisation continues to grow, this is an exciting opportunity to join a collaborative and purpose-driven team working at the heart of the charitable sector. This is a part-time fixed-term contract running until December 2026 and offers the opportunity to work in a fast-paced, meaningful, and highly collaborative environment based in central London. If you have the required experience and can start quickly please get in touch.
May 14, 2026
Full time
Foundation Coordinator Part-time (2-3 days per week) Fixed-Term Contract to December 2026 Salary: Starting at £40,000 pro rata Location: Marylebone, London W1 (hybrid working available) A highly respected philanthropy organisation is seeking a proactive and highly organised Foundation Coordinator to support the smooth running of a portfolio of grant-making foundations. This is a varied, hands-on role that combines governance support, grant-making administration, stakeholder liaison, and financial coordination. Working closely with trustees and charity partners, you ll play a key role in ensuring foundations operate efficiently, compliantly, and to a high professional standard. This opportunity would suit someone with experience in the charity, philanthropy, or professional services sector who enjoys managing detail, building strong relationships, and juggling a varied workload. Key responsibilities include: Coordinating trustee meetings, preparing agendas and board packs, and taking professional minutes Acting as a key liaison between trustees and supported charities Managing grant-making administration, due diligence, and compliance processes Maintaining accurate financial records, tracking income and expenditure, and supporting audit preparation Monitoring project and grant reports from funded organisations Responding to stakeholder enquiries and supporting the day-to-day running of foundation portfolios We re looking for someone with: Strong administrative, organisational, and coordination skills Experience supporting boards, committees, or governance processes Excellent attention to detail and the ability to manage multiple priorities Strong written and verbal communication skills Confidence working with senior stakeholders and external partners Good financial administration skills and confidence using Excel Experience within the charity, grant-making, philanthropy, or professional services sector would be highly desirable About the organisation This award-winning philanthropy organisation works with high-net-worth individuals, foundations, and charitable initiatives globally, providing expert support across grant-making, governance, and charitable giving. As the organisation continues to grow, this is an exciting opportunity to join a collaborative and purpose-driven team working at the heart of the charitable sector. This is a part-time fixed-term contract running until December 2026 and offers the opportunity to work in a fast-paced, meaningful, and highly collaborative environment based in central London. If you have the required experience and can start quickly please get in touch.
This permanent role has a starting salary of £61, 954 per annum, based on a 36-hour working week. We also offer a financial package of up to £6,000 to new permanent, Independent Chairs and Service Coordinators (These are subject to tax and national insurance deductions and paid pro rata if you are part time). We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. The office base for this role is in Reigate. We have a great opportunity to join our South East Independent Reviewing Service as the Service Coordinator who line manages the Independent Chairs who undertake dual role of both Child Protection Chair and Independent Reviewing Officer responsibilities. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Independent Reviewing Service currently sits within the Quality, Practice, Relationships, and Support (QPRS) Division of Children Services. Consistency of practice is managed within a team of four Service Coordinators each based at a main office location across Surrey, with an overall service of 30 IROs and CPCs ensuring that all aspects of Child Protection/IRO statutory guidance is well implemented across the department and amongst partner agencies. Due to Family First Partnership Programme and the likely changes this will bring, this dual role is likely to split, and if so, you will likely line manage specialist roles of either Child Protection Chairs (CPCs) or Independent Reviewing Officers (IROs) About the Role In the role of Service Coordinator for the Independent Reviewing Service, you will offer the management oversight and supervision for a team of approximately eight CPC/IROs who currently have a mixed workload of Child Protection and Looked After Children. As Service Coordinator you will have oversight for ensuring that each child has a comprehensive care plan that meets their needs in line with an agreed timescale and within relevant statutory and departmental policies. The role will also carry various quality assurance functions in relation to departmental and inter-agency casework practice with the aim of ensuring consistency of practice. The Council is invested in training staff in the 'family safeguarding model', motivational interviewing, 'Safe and Together' as well as investing in support to develop systems thinking in practice in Surrey. Your development will be supported by regular supervision, performance conversations as well as a range of coaching, e-learning and other reflection and learning opportunities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience and skills and align with our behaviours: Experience of strategic management with an in-depth knowledge of national legislation and policy agenda for children services An ability to provide operational guidance and decision making with in depth knowledge and experience of child protection and Looked After processes Be Social Work England registered Hold a Social Work degree Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. To apply, we request that you submit a CV and you will be asked to respond to our 4 application questions. You will be asked to do a presentation also for the interview, with the topic to be sent to you if shortlisted. Surrey's Children's Service keeps on improving and with children at the heart of everything we do, we share a passion, desire and commitment to become a high performing local authority and ultimately be recognised by Ofsted as Good and then Outstanding. We understand that the key to our success is our motivated and supported workforce who share our values and commitment to improving the lives of children in Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Linde Webber by e-mail. The job advert closes at 23:59 on 17/05/2026 with interviews provisionally planned for Friday 22/05/2026 in person at Woodhatch, Reigate. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will also need to have the willingness and ability to travel around the county to meet the demands of this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 14, 2026
Full time
This permanent role has a starting salary of £61, 954 per annum, based on a 36-hour working week. We also offer a financial package of up to £6,000 to new permanent, Independent Chairs and Service Coordinators (These are subject to tax and national insurance deductions and paid pro rata if you are part time). We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. The office base for this role is in Reigate. We have a great opportunity to join our South East Independent Reviewing Service as the Service Coordinator who line manages the Independent Chairs who undertake dual role of both Child Protection Chair and Independent Reviewing Officer responsibilities. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The Independent Reviewing Service currently sits within the Quality, Practice, Relationships, and Support (QPRS) Division of Children Services. Consistency of practice is managed within a team of four Service Coordinators each based at a main office location across Surrey, with an overall service of 30 IROs and CPCs ensuring that all aspects of Child Protection/IRO statutory guidance is well implemented across the department and amongst partner agencies. Due to Family First Partnership Programme and the likely changes this will bring, this dual role is likely to split, and if so, you will likely line manage specialist roles of either Child Protection Chairs (CPCs) or Independent Reviewing Officers (IROs) About the Role In the role of Service Coordinator for the Independent Reviewing Service, you will offer the management oversight and supervision for a team of approximately eight CPC/IROs who currently have a mixed workload of Child Protection and Looked After Children. As Service Coordinator you will have oversight for ensuring that each child has a comprehensive care plan that meets their needs in line with an agreed timescale and within relevant statutory and departmental policies. The role will also carry various quality assurance functions in relation to departmental and inter-agency casework practice with the aim of ensuring consistency of practice. The Council is invested in training staff in the 'family safeguarding model', motivational interviewing, 'Safe and Together' as well as investing in support to develop systems thinking in practice in Surrey. Your development will be supported by regular supervision, performance conversations as well as a range of coaching, e-learning and other reflection and learning opportunities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience and skills and align with our behaviours: Experience of strategic management with an in-depth knowledge of national legislation and policy agenda for children services An ability to provide operational guidance and decision making with in depth knowledge and experience of child protection and Looked After processes Be Social Work England registered Hold a Social Work degree Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. To apply, we request that you submit a CV and you will be asked to respond to our 4 application questions. You will be asked to do a presentation also for the interview, with the topic to be sent to you if shortlisted. Surrey's Children's Service keeps on improving and with children at the heart of everything we do, we share a passion, desire and commitment to become a high performing local authority and ultimately be recognised by Ofsted as Good and then Outstanding. We understand that the key to our success is our motivated and supported workforce who share our values and commitment to improving the lives of children in Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Linde Webber by e-mail. The job advert closes at 23:59 on 17/05/2026 with interviews provisionally planned for Friday 22/05/2026 in person at Woodhatch, Reigate. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will also need to have the willingness and ability to travel around the county to meet the demands of this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 14, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Our client, a global training consultancy based in Henley on Thames, is seeking a Training & Events Coordinator. Due to continued growth, this is an exciting time to join the team. Salary £27,000 per annum plus a £3,600 tax-free annual bonus, as well as a 5% annual bonus. Working hours, Monday to Friday 9am to 5pm, 4 days working in the office, Friday working from home. You will be supporting the Directors and Associates in the delivery of workshops across the globe. You will take ownership of the operational delivery of projects once handed over from the sales team, ensuring all aspects are managed efficiently from start to finish. Responsibilities Support the Client Services Director on cross-functional business improvement projects Manage and lead internal operational projects, with potential for external project management responsibilities over time Manage pre-communication with delegates, ensuring a seamless onboarding experience Set up and distribute links and communications for virtual programs Organise and maintain program content, including setting up SharePoint files and arranging printing Pack and arrange delivery and collection of program materials for face-to-face programs Book travel and flights for facilitators with a view to driving efficiencies and reviewing policy Secure program timings with key client contacts and coordinate program setup with facilitators Manage expenses, invoicing and financial tracking, ensuring accurate billing and supporting profitability analysis Maintain and update delegate details in shared databases, tracking program progress Oversee timesheet submissions for programs Handle vendor setups and purchase order processes Review expenses and profitability post project and suggest improvements where needed Gather and consolidate program feedback for continuous improvement Obtain case studies and testimonials from clients Ensure facilitators have access to relevant dashboards Manage translation of materials and liaise with internal or external design teams as needed Proactively identify opportunities to improve processes and support business efficiency About you Proven commercial operational experience Intermediate project management skills Strong organisational skills with the ability to manage multiple projects simultaneously Excellent communication skills, both written and verbal, with the ability to build and maintain strong client relationships Strong problem-solving skills with a continuous improvement mindset Excellent time management with the ability to prioritise workload effectively and respond to queries in a timely manner High proficiency in Microsoft Office including PowerPoint, Excel and Word and familiarity with CRM or project management tools Ability to work autonomously and collaboratively within cross-functional teams Strong attention to detail and commitment to delivering high-quality work under tight deadlines A proactive and flexible approach with the ability to remain calm under pressure
May 14, 2026
Full time
Our client, a global training consultancy based in Henley on Thames, is seeking a Training & Events Coordinator. Due to continued growth, this is an exciting time to join the team. Salary £27,000 per annum plus a £3,600 tax-free annual bonus, as well as a 5% annual bonus. Working hours, Monday to Friday 9am to 5pm, 4 days working in the office, Friday working from home. You will be supporting the Directors and Associates in the delivery of workshops across the globe. You will take ownership of the operational delivery of projects once handed over from the sales team, ensuring all aspects are managed efficiently from start to finish. Responsibilities Support the Client Services Director on cross-functional business improvement projects Manage and lead internal operational projects, with potential for external project management responsibilities over time Manage pre-communication with delegates, ensuring a seamless onboarding experience Set up and distribute links and communications for virtual programs Organise and maintain program content, including setting up SharePoint files and arranging printing Pack and arrange delivery and collection of program materials for face-to-face programs Book travel and flights for facilitators with a view to driving efficiencies and reviewing policy Secure program timings with key client contacts and coordinate program setup with facilitators Manage expenses, invoicing and financial tracking, ensuring accurate billing and supporting profitability analysis Maintain and update delegate details in shared databases, tracking program progress Oversee timesheet submissions for programs Handle vendor setups and purchase order processes Review expenses and profitability post project and suggest improvements where needed Gather and consolidate program feedback for continuous improvement Obtain case studies and testimonials from clients Ensure facilitators have access to relevant dashboards Manage translation of materials and liaise with internal or external design teams as needed Proactively identify opportunities to improve processes and support business efficiency About you Proven commercial operational experience Intermediate project management skills Strong organisational skills with the ability to manage multiple projects simultaneously Excellent communication skills, both written and verbal, with the ability to build and maintain strong client relationships Strong problem-solving skills with a continuous improvement mindset Excellent time management with the ability to prioritise workload effectively and respond to queries in a timely manner High proficiency in Microsoft Office including PowerPoint, Excel and Word and familiarity with CRM or project management tools Ability to work autonomously and collaboratively within cross-functional teams Strong attention to detail and commitment to delivering high-quality work under tight deadlines A proactive and flexible approach with the ability to remain calm under pressure
Parkside Office Professional
Watford, Hertfordshire
Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. As an Account Coordinator you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
May 14, 2026
Full time
Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. As an Account Coordinator you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the company client and our clients teams and will collaborate with key internal stakeholders to drive our clients initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place.The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
May 13, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 13, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
