318 jobs found

BMS Engineer ROLE: BMS Engineer PAY RATE: 27.26 per hour PAYE CONTRACT TYPE: 3 Months contract - Potential for a permanent position for the right candidate LOCATION: Bristol ,BS32 About the Role We are looking for an experienced and reliable BMS Engineer to join the team. You'll be responsible for maintaining, servicing, and fault finding on Building Management Systems across a range of commercial sites. This is a field-based role, mainly covering the Bristol area, with occasional travel to Newport, Cardiff, Taunton, Swindon, Oxford, Cheltenham, Gloucester, and Hereford. What You'll Be Doing Carrying out planned preventative maintenance (PPM) and reactive maintenance on BMS systems. Diagnosing and repairing faults on Building Management Systems and associated controls. Commissioning, testing, and optimising BMS systems to ensure they are operating efficiently. Making minor software and control strategy adjustments where required. Completing service reports and keeping accurate maintenance records. Ensuring all work is carried out safely and in line with company procedures. Providing excellent customer service while working across multiple client sites. What We're Looking For Previous experience working as a BMS Engineer. Good knowledge of Building Management Systems and HVAC controls. Strong fault-finding and problem-solving skills. Able to work independently and manage your own workload. Good communication and customer service skills. Full UK Driving Licence (essential). Working Hours Flexible working between 7:00am and 7:00pm , Monday to Friday. Occasional evening or weekend work may be required. Overtime or flexible hours available for out-of-hours work. Benefit Temp-to-perm opportunity. Uniform provided. Electric company vehicle provided. Employee Benefits Programme with retail and lifestyle discounts. Employee Assistance Programme offering free support and advice. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Are you a skilled Business Development Manager looking for a new role Are you confident in delivering technical sales to an industrial customer base Do you have experience of working in technical sales and understand the sales and procurement process on industrial manufacturing projects Kingscroft have been asked to recruit a Business Development Manager to work for an organisation that manufactures Plastic Injection Moulded parts for a range industrial sectors. The industrial applications are so diverse that target customers are from the Automotive , HVAC, Industrial, Medical, Defence and Consumer Product sectors. As the ideal candidate you will have a successful track record of selling a technical product or manufacturing service into industry, you will be confident of working with new and existing customers and capable of developing enquiries into business opportunities for the 2 UK Manufacturing sites. Experience of plastics and ideally injection moulding is crucial but candidates with strong experience in technical , manufacturing or engineering sales are encouraged to apply especially if connected to this industry. The business is really well positioned with fantastic resources and manufacturing capability that sets them at the forefront of the sector. In this role you will be responsible for nurturing and expanding the existing client base in while developing new business to deliver growth. You will be well supported with technical and commercial expertise. Manufacturing is based in Gloucestershire and Wiltshire but with a wide reach this role will be responsible for covering any relevant potential customer with a focus around the traditional manufacturing areas. As a Business Development Manager you will be active and in front of customers whenever possible. You will be working autonomously and remotely with customer contact and visits throughout the week and continuous dialogue with the commercial function at the manufacturing site. This is a fantastic opportunity to play a key role in the continued success of this well positioned and well invested company. The position will suit an ambitious person who can deliver in this role and build a career in the company. Please apply today for a confidential discussion on the role and business. Salary is negotiable for the right candidate. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

Quantum is now, and it's built here. Oxford Ionics, now part of IonQ, is pioneering the next generation of quantum computing. Using our world-leading trapped-ion technology, we're building the most powerful, accurate and reliable quantum systems to tackle problems that today's supercomputers cannot solve. Joining Oxford Ionics means becoming part of a global IonQ team that is transforming the future of quantum technology - faster, at scale, and with real world impact. What to expect: We are looking for a Senior Mechanical, Electrical and Plumbing Facilities Technician to join our Facilities team. This is a hands-on, front-line role supporting the day-to-day operation of our site and the building systems that enable our teams to build some of the world's most advanced quantum systems. You will take ownership of routine facilities operations, preventative maintenance, compliance tasks and site activity control. Working across mechanical, electrical, plumbing, HVAC, lighting and wider building systems, you will help ensure our facilities remain safe, reliable and ready to support highly technical work. This role would suit someone who enjoys practical problem solving, takes pride in keeping critical environments running smoothly, and is comfortable working closely with internal teams, external vendors and contractors. What you'll be responsible for: You will be responsible for carrying out regular inspections, maintenance and repair tasks across building systems, making sure issues are managed through to resolution. You will follow preventative maintenance schedules, operate and monitor site systems, maintain accurate records, and help ensure compliance with relevant safety regulations, codes and company policies. Key responsibilities will include: Performing inspections, maintenance and minor repairs across HVAC, plumbing, mechanical, electrical, lighting and wider building systems Coordinating with external vendors and contractors for specialist maintenance, repairs and project work Monitoring facilities requests, responding to employee needs, and maintaining a service-focused relationship with internal stakeholders Maintaining records for inspections, repairs and audits, while supporting compliance with safety requirements, site procedures and company policies Supporting facilities emergency response, including protocols for power outages, water leaks and equipment failures, with occasional after-hours or weekend on-call support when required Requirements You will need hands-on experience working with mechanical, electrical and plumbing systems, alongside a strong understanding of facilities maintenance in a technical, manufacturing or laboratory environment. You should be comfortable reading schematics, drawings, technical specifications and operating procedures, and confident using hand tools to complete small repairs and practical facilities tasks. We are looking for someone with a safety-first mindset who can recognise hazards, use appropriate PPE and work carefully in a busy technical environment. You should also be able to communicate clearly with colleagues, contractors and stakeholders, keeping people informed while driving issues through to completion. You'd be a great fit with: A technical degree or certification, with at least 10 years' experience in facilities maintenance, mechanical, electrical and plumbing systems Experience using facilities management software, CMMS systems, and common workplace tools including Google and Microsoft platforms Practical experience completing small facilities, manufacturing or lab repairs using hand tools and appropriate procedures The ability to carry out physically demanding work, including lifting up to 50 lbs, bending, kneeling, working overhead and carrying equipment Experience in project coordination, analytical problem solving, or a Mechanical or Electrical Engineering background Benefits Be part of a team that's shaping the future of quantum. We offer more than just a role, you'll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more. Join us and be part of the future of quantum computing. We're proud to be an equal opportunity employer and welcome applicants from all backgrounds.

Sales Engineer Our client, a leader in innovative HVAC solutions. Renowned for their commitment to innovation, quality, and customer satisfaction, they offer a dynamic environment where talented professionals can thrive and make a tangible impact. With a strong presence across the UK and a dedication to sustainable growth. As a Chiller & Heat Pump Equipment Sales Engineer your Key Responsibilities are: Develop and nurture strategic partnerships with key customers and stakeholders. Champion and promote chillers and heat pumps in commercial and industrial sectors. Offer expert technical consultation and support throughout the sales cycle from initial engagement to project delivery. Collaborate with engineering, project, and service teams to ensure seamless implementation of solutions. Achieve sales targets and contribute to regional business development goals. Stay ahead of market trends, competitor activities, and emerging technologies to uncover new opportunities. What we look for Proven experience in HVAC sales, particularly with chillers and heat pumps. Technical expertise in York equipment and systems, along with their applications. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple client accounts independently and effectively. Bachelor's Degree in Mechanical Engineering or a related technical field preferred. Take the Next Step in Your Career If you are passionate about engineering solutions and eager to contribute to a thriving company with excellent career prospects, we want to hear from you. Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: Build and maintain strong relationships with commercial clients and key stakeholders. Act as the primary contact for client enquiries, service reviews, complaints and escalations. Identify opportunities to improve client satisfaction, retention and business growth. Manage commercial enquiries from initial enquiry through to quotation and completion. Prepare accurate quotations, proposals and tender documentation. Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. Identify opportunities for additional services, maintenance contracts and system upgrades. Coordinate reactive, planned and project work to meet client requirements and service levels. Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. Monitor work progress, resolve delays and ensure effective communication throughout. Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. Coordinate project plans, documentation, variations and client handovers. Work closely with technical teams to deliver effective and compliant solutions. Translate technical information into clear client communications and proposals. Lead, support and develop B2B office staff, promoting high standards of customer service and performance. Allocate workloads, conduct performance reviews and identify training and development needs. Support recruitment, onboarding and team development. Monitor commercial performance, profitability and work in progress. Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. Support forecasting, reporting and revenue planning. Produce and present performance reports, highlighting trends, risks and improvement opportunities. Drive continuous improvement by enhancing processes, reporting and operational efficiency. Ensure compliance with company procedures, health and safety, quality standards and client requirements. Support audits, risk management and information security requirements. Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!

Service Supervisor Theale, Reading Upto 50k (DOE) plus company vehicle On-Site Parking + Full Training + Career Development Full-Time Permanent About the Role An exciting opportunity has arisen for an experienced Service Supervisor to join a growing and dynamic engineering business. This is a key leadership role where you'll oversee the day-to-day operation of a busy service department, ensuring the efficient delivery of reactive call-outs, planned preventative maintenance (PPM), repairs and small works. You'll be responsible for leading a team of engineers and service coordinators, driving operational performance, maintaining excellent customer service standards, and ensuring compliance across all service activities. If you have a strong background in HVAC or refrigeration, excellent organisational skills and experience managing field-based engineers, we'd love to hear from you. Key Responsibilities Lead the day-to-day running of the service department, ensuring efficient planning and delivery of all reactive and planned service activities. Oversee service scheduling and resource allocation for breakdowns, maintenance visits and repair works. Take ownership of breakdown response, ensuring prompt engineer allocation and timely resolution. Produce quotations for additional works and small projects following engineer site visits. Manage service contracts, ensuring all planned visits are completed on time, to the required standard and within budget. Oversee contract renewals and maintain strong customer relationships. Ensure all Health & Safety documentation, including RAMS, is maintained and engineers and subcontractors remain fully compliant. Lead and support the Service Desk, ensuring accurate job logging, tracking and completion. Manage, coach and develop field service engineers, carrying out performance reviews and audits. Build and manage a reliable subcontractor network, ensuring quality, compliance and value for money. Act as the main point of escalation for customer issues, resolving complaints professionally and effectively. Monitor labour, parts and subcontractor costs to ensure accurate job costing and commercial performance. Track and report on service KPIs, identifying opportunities for continuous improvement. Ensure compliance with all relevant legislation, including F-Gas regulations and Health & Safety requirements. What We're Looking For Essential background within the HVAC and/or Refrigeration industry. Previous experience in a Service Supervisor, Service Manager or Engineering Management role. Proven experience managing field-based service engineers. Strong planning, scheduling and organisational skills. Commercial awareness with the ability to manage budgets and costs. Excellent communication and leadership skills. A proactive approach with a passion for delivering exceptional customer service. Why Join Us This is an excellent opportunity to join a forward-thinking business where you'll play a pivotal role in shaping and improving service delivery. You'll have the autonomy to make a real impact while working alongside a supportive team in a growing organisation that values continuous improvement and professional development.

Sales Director - BMS Data Centre Projects - Europe A rapidly growing building controls and energy management specialist is seeking a Sales Director to drive growth exclusively across the European data centre market. With decades of experience delivering high-performance Building Energy Management Systems (BEMS) into mission-critical environments, the business partners with leading data centre operators to optimise uptime, enhance resilience, and significantly improve energy efficiency across complex facilities. This is a strategic, client-facing role focused on developing new opportunities within the data centre sector, influencing specifications at design stage, and delivering consultative BEMS solutions that improve operational performance, support ESG targets, and reduce carbon impact in high-demand, energy-intensive environments. UK Based Competitive base salary of 120,000+ Attractive annual bonus scheme linked to performance Company pension scheme Generous holiday allowance with additional days based on service Flexible / remote working options Life assurance cover Income protection scheme Ongoing professional development and training Clear progression pathway within a rapidly growing organisation Opportunity to work with leading data centre operators across Europe Exposure to high-profile, mission-critical projects Responsibilities Identify and develop new opportunities for BEMS/EPMS installations, upgrades, and service contracts Build and manage a strong sales pipeline from lead generation through to contract award Engage with end users, consultants, contractors, and developers to influence specifications at early design stages Work closely with engineering and delivery teams to develop technically robust and commercially viable BEMS solutions Clearly articulate the value of BEMS in relation to energy efficiency, carbon reduction, ESG goals, and regulatory compliance Develop long-term relationships with key clients and strategic partners Act as a trusted advisor on building optimisation, energy performance, and lifecycle value Desired Experience Proven experience in business development or sales within BEMS, BMS, energy management, or building services Strong understanding of building controls, HVAC systems, and energy performance principles Demonstrated track record of achieving or exceeding sales targets Excellent communication, presentation, and negotiation skills Ability to engage confidently with both technical and commercial stakeholders Full driving licence and willingness to travel For more information, please reach out to - (url removed) INDGLO

Shape the Future of Building Services Specification Are you an experienced Specification Manager , Specification Sales Manager or Technical Sales Manager with a strong network across the Plumbing, Heating, Air Conditioning and Refrigeration (PHAR) or Building Services sector? This is an exciting opportunity to take ownership of a brand new national role where you will influence specifications from concept through to project completion, working on high profile commercial, residential, industrial and infrastructure developments across the UK and Ireland. You'll be joining a well established manufacturing business that is investing in growth, innovation and customer relationships, giving you the autonomy to develop new opportunities while being fully supported by experienced technical, marketing and commercial teams. What you'll be doing You'll build strong relationships with consulting engineers, MEP consultants, architects, developers and contractors, securing product specifications at the earliest stages of the construction process. Working closely with internal teams, you'll manage projects from specification through to successful sales conversion, providing technical advice, delivering CPD presentations and helping customers identify the right solutions for their projects. What we're looking for To be successful in this role you'll ideally have: Experience in specification sales within Plumbing, Heating, Air Conditioning, Building Services, Pipework, Valves or Mechanical Systems An established network of consulting engineers and M&E design consultants across the UK A proven track record of winning specifications that convert into sales Strong technical knowledge of HVAC, plumbing, hydronic or mechanical systems Experience delivering technical presentations or CPD seminars Excellent relationship building, influencing and commercial skills A full UK driving licence and willingness to travel nationally. What's on offer Competitive salary DOE Company car Pension Life assurance National role with autonomy and flexibility Opportunity to shape and develop a newly created position Full support from technical, sales and marketing teams Genuine long term career opportunities within an established international business. If you're looking for your next challenge in Specification Sales , Building Services , HVAC , Mechanical Engineering or Technical Sales , we'd love to hear from you. Apply today to find out more. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Project Coordinator Location: Lancashire Salary: Up to £35,000 DOE Hours: Monday-Friday, 7.30am - 4pm Working closely with the Senior Technical Contracts Manager, you'll play a key role in coordinating projects from mobilisation through to completion, ensuring engineers, subcontractors and clients are fully supported throughout the project lifecycle. Key Responsibilities Coordinate commercial HVAC and mechanical projects from start to finish. Prepare Risk Assessments and Method Statements (RAMS). Support compliance with CDM 2015 regulations and maintain Health & Safety documentation. Schedule engineers, subcontractors and site activities. Coordinate labour, materials, plant, equipment and site access requirements. Maintain and update CAFM/job management systems. Produce project reports, trackers and project documentation. Prepare Operation & Maintenance (O&M) manuals and handover documentation. Raise purchase orders and support procurement activities. Track project progress, costs and variations. Assist with quotations, invoicing and financial administration. Maintain accurate project files, action logs and document control. Arrange permits, inductions and compliance documentation. Build strong relationships with clients, suppliers and internal teams. Attend project meetings and provide administrative support throughout the project lifecycle. About You We're looking for someone who is highly organised, detail-oriented and able to manage multiple priorities in a fast-paced environment. You'll ideally have: Previous experience in a Project Coordinator, Project Administrator or similar role. Experience within Construction, Building Services or Hard Facilities Management. Experience using CAFM or job management systems. Strong Microsoft Office skills, particularly Excel, Word and Outlook. Excellent communication and organisational skills. The ability to coordinate multiple stakeholders and manage competing deadlines. The following would be desired, but are not essential: Knowledge of commercial heating systems. Knowledge of commercial hot water systems. Experience with air conditioning and ventilation projects. NHS project experience. To be considered, please submit your CV or reach out to (url removed).

Our client, a well-established and expanding engineering business specialising in commercial refrigeration, cold rooms and industrial equipment, is looking to recruit a Field Service Engineer to join their growing team on a permanent basis covering the Bedfordshire area. Due to continued success and increasing demand, this is an excellent opportunity to join a company that genuinely invests in its engineers through ongoing training and career progression. Whether your background is in commercial refrigeration, cold rooms, HVAC systems or electrical service engineering, this role offers the opportunity to broaden your skills whilst working with a supportive and experienced team. The successful Field Service Engineer should have: Previous experience servicing, maintaining or installing commercial refrigeration, cold rooms or similar equipment. Strong electrical fault-finding and diagnostic skills. Experience carrying out planned preventative maintenance (PPM) and reactive repair work. A professional approach with excellent customer service skills. A willingness to learn new equipment and systems, with full training provided on refrigerated display cabinets and industrial doors. In this role, the Field Service Engineer will be responsible for: Servicing, maintaining and repairing commercial refrigeration and cold room equipment across customer sites. Diagnosing and resolving electrical and mechanical faults efficiently. Carrying out planned preventative maintenance (PPM) and attending breakdown call-outs. Completing site inspections and ensuring all work is carried out safely and to a high standard. Producing accurate service reports while building strong relationships with customers. Our client is offering the successful Field Service Engineer a salary of £33,250 - £35,350 per annum, depending on experience, based on a 40-hour working week. In addition, you'll receive 25 days holiday plus Bank Holidays, a company van, company pension, uniform and tools provided, ongoing training and development, genuine long-term career progression, and enhanced overtime rates to further increase your earnings. If you're an experienced Field Service Engineer, Commercial Refrigeration Engineer or Refrigeration Technician looking to join a genuine, supportive business that values its engineers and offers excellent long-term career development, we'd love to hear from you. Apply today to find out more about this fantastic opportunity. PS2

Electrical Engineering Technician (Terminal Engineering) Location: Liverpool John Lennon Airport Reports to: Engineering Team Leader Shift Pattern: 4 on 4 off (2 Days / 2 Nights, 12-hour shifts) Salary: £37,152 (increasing to £45,408 upon achieving full competence and successful completion of the funded HNC in Operations Engineering) The Opportunity An exciting opportunity has arisen for an Engineering Technician to join the Terminal Engineering team at the Airport. Working as part of a multi-skilled engineering team, you will help maintain the critical infrastructure and engineering systems that keep one of the UK's busiest airports operating safely and efficiently 24 hours a day, 365 days a year. This role is ideal for someone who has recently completed their electrical qualification and is looking to build a long-term engineering career within a complex operational environment. It also offers an excellent opportunity for experienced electricians who would like to broaden their engineering skills beyond electrical installations while working across a diverse range of building services and airport systems. Training and Development • We are committed to developing our engineers through structured learning and practical experience. • As part of your development programme, the company will fully fund a Higher National Certificate (HNC) in Operations Engineering, allowing you to gain a nationally recognised Level 4 qualification while developing your practical engineering skills. • You will receive structured training, mentoring and supervised experience across a wide range of engineering disciplines, with progression based on competency, technical knowledge and safe working practices. • Upon successful completion of the HNC and demonstration of full operational competence, your salary will increase to £45,408. The Role • Working under the direction of the Shift Engineering Team Leader, you will: • Carry out planned preventative, predictive and reactive maintenance across the airport estate. • Assist with fault finding, diagnosis, testing and repair of engineering systems. • Help restore equipment safely and efficiently following breakdowns. • Complete maintenance documentation using the airport's maintenance management systems. • Assist with engineering projects, upgrades and planned refurbishments. • Support stock control and management of engineering spare parts. • Work safely in accordance with the Airport Safety Management System, permits to work and isolation procedures. • Communicate effectively with engineers, operational teams, contractors and other stakeholders. • Participate fully in the structured training and competency programme. Systems You Will Work On • During your training and development, you'll gain experience maintaining: • Electrical distribution systems • Building electrical installations • Fire detection and alarm systems • Baggage handling and conveyor systems • Automatic doors • Gates and barriers • Access control systems • HVAC and air conditioning systems • Plumbing and drainage systems • Building Management Systems (BMS) • Building fabric • Other operational engineering systems across the airport About You • Applicants must have successfully completed: • City & Guilds Level 3 Diploma in Electrical Installations (2365) or An equivalent recognised Level 3 electrical qualification. • We welcome applications from: • Newly qualified electricians looking to begin an engineering career. • Experienced electricians seeking a more varied engineering role. • Candidates looking to develop into multi-skilled engineers. • Previous maintenance experience is beneficial but not essential, as full role-specific training will be provided. You'll Also Have • Good practical electrical knowledge. • A methodical approach to fault finding and problem solving. • Strong communication and teamwork skills. • Good computer literacy. • A willingness to learn new engineering systems. • A positive attitude towards continuous learning and development. • A strong commitment to Health & Safety. • The ability to work effectively in a busy operational environment. Desirable Experience • Although not essential, experience or knowledge of the following would be advantageous: • Conveyor systems • PLCs and control systems • Automatic gates and barriers • Building Management Systems • HVAC • Plumbing • Fire alarms • Mechanical maintenance • Airport, transport or manufacturing environments Working Pattern • This position operates on a 4-on, 4-off shift pattern, working 12-hour shifts comprising: • 2 Day Shifts • 2 Night Shifts • 4 Days Off • Overtime opportunities may also be available. Benefits • Competitive starting salary of £37,152 • Salary progression to £45,408 following completion of the funded HNC and achievement of full competence • Fully funded HNC in Operations Engineering • Structured training and mentoring programme • Pension scheme • Life assurance • Healthcare scheme • Employee Assistance Programme • Free on-site parking • On-site gym • Holiday buy scheme • Electric car benefit scheme • Excellent long-term career development opportunities

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Pay: 40,000.00- 45,000.00 per year Job Description: Job Title: Senior Air Conditioning Engineer Location: London Salary: Up to 45,000 Industry: Facilities Management We are working with a well-established and growing facilities management company delivering high-quality HVAC and building services across a wide range of commercial clients. With a strong reputation for service delivery and a supportive management team, the business offers a stable environment alongside genuine opportunities for progression and development. This is an excellent opportunity for an experienced Air Conditioning Engineer looking to take the next step in their career within a progressive and forward-thinking organisation. Job Overview: We are currently recruiting for a Senior Air Conditioning Engineer to join our clients team. This role is ideal for an experienced engineer with strong maintenance, servicing, and fault-finding expertise across commercial AC systems, who is comfortable working independently and supporting junior engineers when required. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive servicing on a range of AC systems Diagnose faults and carry out effective repairs across commercial sites Work on systems including splits, VRV/VRF, and multi-split systems Ensure all work is completed in line with industry regulations and company standards Provide technical support and guidance to junior engineers when required Maintain accurate service records and reports Requirements: NVQ Level 2 or 3 in Air Conditioning and Refrigeration (or equivalent) F-Gas Certification Proven experience working within commercial facilities management Strong fault-finding and diagnostic skills Good understanding of AC systems including VRV/VRF and splits Full UK driving licence Ability to work independently and manage workload effectively Benefits: Competitive salary and overtime options Company vehicle and fuel card Tools, uniform, and PPE provided Ongoing training and development Pension scheme and holiday allowance Supportive team and onboarding If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here, and we will be in touch shortly. Job Types: Full-time, Permanent Experience: Air conditioning: 5 years (preferred) Licence/Certification: NVQ 2 or NVQ 3 (preferred) Location: London, Greater London (preferred)