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IT Customer Account Manager - UK Software company in Guildford - to 50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based out of their Guildford offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank Holidays! Paying up to 50k depending on experience! Main Responsibilities: Manage ticketing system for customer bugs, features and support. Critically evaluate incoming customer requests and communicate internally. New system features and regression testing. Customer systems training. Develop training material as required. Lead regular client meetings and support the acquisition of new customers. Liaise with customers to implement the company systems into their business. Customer onboarding and integrations. Create and proofread internal procedures and technical specification documentation. My client is looking for someone with the following skillset: Previous customer service experience - account management is a bonus Time management Organisation Excellent verbal and communication skills Experience with ticketing systems is a bonus This role is ideal for someone who is in the early stages of their career within an IT/Tech Company, or someone with a good customer service background who wants to get into the Tech world! If this is of interest, please apply!

We are hiring a Business Development Manager to drive UK sales growth across a commercial heat pump range for an energy technology business. This is a field-based role suited to a high-performing technical sales professional who can win new business and develop strong long-term relationships with commercial and industrial customers, consultants, contractors and installers. The focus is on a high-efficiency commercial heat pump offering developed using propane turbocompressor technology with COP levels up to 7.2. This role would suit someone currently selling commercial heat pump solutions and ideally coming from a recognised manufacturer within the sector. Key Responsibilities: Develop new B2B relationships with consultants, M&E contractors, developers, specifiers and end users across the commercial heat pump market. Identify, qualify and convert new sales opportunities for commercial heat pump projects across the UK. Manage the full sales cycle from initial enquiry and technical discussions through to proposal submission, negotiation and close. Promote the technical and commercial benefits of high-efficiency propane turbocompressor heat pump systems to a mixed technical and commercial audience. Build and manage a strong pipeline of retrofit and new build opportunities within commercial and industrial environments. Work closely with internal technical and commercial teams to support solution development and larger project bids. Maintain accurate CRM records and provide clear sales forecasts, pipeline updates and market intelligence. Represent the business professionally at client meetings, exhibitions and industry events. Deliver against agreed sales targets and contribute to wider commercial growth plans in the UK heat pump market. Preferred Ideal Experience & Skills Required The successful candidate will demonstrate the following: Strong track record in B2B technical sales within commercial heat pumps, HVAC, low carbon heating or engineered building services solutions. Experience selling for a recognised manufacturer or solution provider within the commercial heat pump sector. Ideally currently working with or having worked for businesses such as Pure Thermal, Clade Engineering, Daikin or similar. Good understanding of commercial heat pump applications, system performance and the value drivers behind energy-efficient heating solutions. Ability to sell complex engineered systems with longer sales cycles and higher-value project opportunities. Strong communication, presentation, influencing and negotiation skills. Self-motivated, target-driven and comfortable managing a structured field sales pipeline. London or South East based ideally and willing to travel to customer sites as required. What's on Offer This is a strong opportunity to join a growing energy technology business at a key stage of its UK expansion. The role offers the chance to take a high-performance commercial heat pump range to market and build a strong position in a sector that continues to grow rapidly as customers look for lower carbon and more efficient heating solutions. You will have the backing of an established engineering-led business, the autonomy to develop your territory and the opportunity to make a visible impact in a specialist and high-value market. Salary :- c 100k OTE + Car Allowance, 25 Days Holiday, 8% Pension & Health Plan. Location :- South East / London - with UK Travel. Company:- A European engineering and manufacturing group that builds modular power and heat generation systems which help industrial and commercial clients run more efficiently and resiliently. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

Business Development Manager - Technical Sales Location: Home-based, with national travel. Ideally located in or around Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans or Stevenage. Salary: Up to 50,000 basic + uncapped commission Contract: Permanent, full-time Benefits: Hybrid or electric company car, mobile phone, laptop, pension, ongoing training and 33 days' annual leave Are you an experienced Business Development Manager, Area Sales Manager or Technical Sales professional looking for greater autonomy, uncapped earning potential and the opportunity to represent a respected range of UK-manufactured vehicle safety systems? This is an opportunity to take ownership of a national sales territory, manage your own diary and develop valuable customer relationships across a variety of commercial, automotive and industrial sectors. You'll be supported by experienced technical and internal teams, while having the freedom to identify opportunities, develop accounts and build your own sales pipeline. What's in it for you? Basic salary of up to 50,000 Uncapped commission with genuine earning potential Hybrid or electric company car Home-based, autonomous field sales role Freedom to manage your own diary and national territory Established range of UK-manufactured technical products Opportunities across multiple growing market sectors Support from experienced technical and internal teams Ongoing product training and career development Mobile phone and laptop Company pension 25 days' holiday plus bank holidays - 33 days in total Your opportunity You'll be trusted to develop your territory and create a strong balance of new business and account growth. You will: Identify and win new business opportunities Develop existing accounts and increase their value Meet customers and understand their operational challenges Promote vehicle safety and vision systems Deliver engaging product demonstrations Recommend tailored technical solutions Build long-term customer relationships that generate repeat business Manage your own diary, sales pipeline and CRM activity Work closely with internal teams to provide the right solution for each customer Is this the right role for you? You may currently be working as a: Business Development Manager Area Sales Manager Regional Sales Manager Field Sales Executive Technical Sales Executive Technical Sales Manager You'll need a proven track record in B2B field sales and business development, ideally selling technical products or solutions into one or more of the following sectors: Quarrying or mining Plant machinery or construction equipment Materials handling HGV and commercial vehicle fleets Passenger vehicle fleets Bus and coach Automotive aftermarket Commercial automotive products Industrial or off-highway equipment You'll be commercially driven, confident developing new business and skilled at building lasting customer relationships. This is a home-based role involving regular customer visits and national travel. You should therefore be comfortable managing a large geographical territory and hold a full UK driving licence. Candidates located in or around Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans and Stevenage are particularly well positioned for the territory. Apply today To find out more about this Business Development Manager - Technical Sales opportunity, send your CV to: Robert Cox Senior Recruitment Consultant Glen Callum Associates Ltd (phone number removed) Job reference: 4377RC

Business Development Manager Automotive & Logistics Our client is a world-leading design and manufacturing business at the forefront of vehicle transportation solutions, working with over 50 of the world's largest automotive and logistics organisations. Following a recent investment that's set the business up for its next stage of growth, they're now looking for a commercially driven Business Development Manager to join their small, specialist team in Warwick and help take the company to the next level internationally. What's On Offer as Business Development Manager £60,000 £65,000 base salary, with realistic on-target earnings of £70,000 £80,000 Protected bonus for your first year, so you're not financially exposed while you build your pipeline on longer sales cycles Genuine autonomy, working directly alongside the Managing Director and Engineering Director The chance to work with globally recognised automotive manufacturers and major shipping lines A small, close-knit team where your input genuinely shapes the direction of the business Flexible working hours to accommodate international clients Regular international travel and exposure to high-profile global projects The Role As Business Development Manager, you'll take the lead on generating new business and nurturing relationships across the automotive and logistics sectors, working cradle to grave from first contact through to successful implementation. You'll be the driving force behind identifying and converting new opportunities, coordinating internally and with manufacturing partners to bring deals to life. Key responsibilities include: Identifying and developing new business opportunities with OEMs, logistics providers and shipping lines Building and maintaining strong relationships with international clients and manufacturing partners Working with senior management to shape commercial strategies and sales approaches Mapping customer requirements and market trends globally Coordinating trials, demonstrations and technical processes through to sign-off Negotiating and closing deals within agreed commercial parameters Maintaining accurate records via CRM software Achieving agreed sales and profit targets What We're Looking For in Our Business Development Manager A background in automotive, logistics or freight forwarding, with genuine commercial acumen Experience engaging confidently with OEMs, shipping lines or major logistics providers A tenacious, self-motivated approach, comfortable managing long and complex sales cycles A relationship-builder who thrives in a small, entrepreneurial team rather than a large corporate structure A degree-level qualification or equivalent experience Eligibility to work in the UK Willingness to travel internationally and work flexibly to support global clients Desirable: Experience within shipping, freight forwarding or automotive manufacturing Understanding of Incoterms Additional language skills Key Words: Engineering Sales, Business Development, International Sales INDL

Business Development Manager Introduction Our client is a respected leader in the fuels additive industry; scientifically developing, testing, manufacturing and distributing products throughout the UK and soon to be internationally. Based in Shrewsbury, they are now expanding their sales team further to accommodate new sales opportunities and growth. The Opportunity Our client is seeking a dynamic, driven, and self-motivated Business Development Manager who thrives in building relationships and driving business growth. You'll be a strategic thinker with a solid grasp of the fuel additives industry (or the ability to learn quickly) and the confidence to lead sales efforts across various market sectors. If you're passionate about delivering solutions that truly impact your client's businesses, and have business development experience, they would love to hear from you. Reporting to the Sales Manager, you will be working 37.5 hours per week, flexibly with some out of normal hours and weekend work expected. Travel to customer locations is required circa % of the time, with remaining hours spent with the team in the Shrewsbury office. Comprehensive training on products, technical aspects, and software will be provided. After initial training, you will be solely responsible for selected accounts, with regular support and reviews to guide your progress. Key Responsibilities Drive Sales Growth in Fuel Additives Market: Build and expand sales in designated and newly identified markets. Target customers such as fuel users, resellers, and wholesale suppliers. Develop strong, long-term customer relationships by understanding their needs and how our client s fuel additive solutions can benefit them. Relationship and Account Management: Act as the primary contact for key clients, overseeing all communications and coordination activities. Provide training and support to customer teams as required. Ensure customer satisfaction and work towards repeat sales by presenting solutions in consumer-friendly terms. Product and Market Insight: Gain a deep understanding of our client s fuel additive technology and ensure alignment with client needs. Identify opportunities for product enhancements and conduct ongoing competitor analysis. Identify New Opportunities: Actively explore new applications for fuel additives and potential customers in related sectors. Share knowledge and successful practices with the broader team to help drive growth across all territories. Cross-Team Leadership and Collaboration: Build strong relationships across the FAST team, including technical, finance, and logistics departments. Demonstrate leadership by working closely with the management team to implement business strategies and foster a positive, supportive company culture. Strategic Sales and Marketing Participation: Contribute to sales and marketing activities such as exhibitions, trade shows, and business growth initiatives. Support the Sales Manager in identifying new niche markets that align with the company s strengths. Reporting and Intelligence: Provide regular verbal updates and detailed monthly reports on sales activities, client feedback, and market trends on the CRM system. In Return, Our Client Is Offering: £40,000 plus discretionary business growth bonus Company car or cash allowance Pension scheme with employer contribution Laptop Health insurance Death in service provision 25 days holiday plus bank holidays In Summary The Business Development Manager is a critical role for future growth of this organisation. With products and services of the highest quality, it is a perfect opportunity for an experienced salesperson to establish a sales plan of their design and then to show what they are capable of and be rewarded significantly in doing so. Next Steps Interviews will be held face to face and the successful candidate requested to start as soon as possible. Apply now through our client s dedicated recruitment portal they look forward to hearing from you soon!

GMP Recruitment are proud to partner with a leading provider of telecommunications infrastructure services. We are recruiting on their behalf for BTS I&C Engineers to support a number of nationwide telecoms projects on a contract basis. This is an excellent opportunity for experienced Base Transceiver Station (BTS) Installation & Commissioning Engineers to join a growing team working across major mobile network projects throughout the UK. Whilst the initial requirements are based in London (2 positions) and Manchester (1 position), successful candidates will be expected to travel to sites across the UK as project requirements dictate. This is an Outside IR35 contract , offering a competitive day rate of £275 per day . Please note: Travel and accommodation costs are the responsibility of the contractor. Start Date Ad-hoc requirement depending on customer demand. Initial work is expected to commence between August and September . BTS I&C Engineer Main Duties: Installation, integration and commissioning of BTS equipment on live telecoms sites. Commissioning and testing Nokia radio equipment to customer specifications. Completing upgrades, swaps and new site installations. Carrying out fault finding and resolving installation issues. Completing integration and commissioning documentation accurately. Ensuring all work is completed in accordance with customer specifications and industry standards. Working alongside project managers, rigging teams and other engineers to deliver projects on time. Conducting pre-commissioning and post-installation testing. Adhering to all Health & Safety legislation and site-specific requirements. Maintaining high standards of workmanship across all installations. Travelling to sites across the UK as required by project demands. BTS I&C Engineer Experience Needed: Previous experience as a BTS Installation & Commissioning Engineer. Strong experience working with Nokia telecommunications equipment. Previous experience working on BT and/or EE network projects. Good understanding of mobile telecommunications infrastructure. Experience carrying out commissioning, integration and testing activities. Ability to interpret technical documentation and installation drawings. Strong fault-finding and problem-solving skills. Excellent communication skills with the ability to work independently or as part of a team. Flexible approach with willingness to travel nationwide. Full UK Driving Licence. Benefits: Opportunity to work on major UK telecommunications projects. Long-term contract opportunities available subject to project requirements. Immediate and upcoming project work across the UK. Work with one of the UK's leading telecommunications providers. Opportunity to be part of a highly experienced engineering team. If this sounds like a position you would be interested in, then apply now. GMP Recruitment Agency Limited are recruiting for this role on behalf of their client and are acting as an Employment Business.

The Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality, and support the development of the engineering team. Responsibilities will include Lead and develop the engineering team through performance reviews, one-to-ones and quarterly evaluations. Manage capacity across engineers, allocating resources to accounts to maintain quality and avoid over-stretch. Own the daily operational rhythm, including ticket management, SLA adherence and quality-checking of engineer outputs. Run weekly Customer and Delivery Reviews with the Technical Account Manager and Solution Architect to assess account health and align priorities. Identify and act on patterns across customer accounts, turning recurring issues into process improvements or knowledge articles. Produce the monthly Operate Intelligence Digest, summarising insights and recommendations for the team. Define and maintain service processes, standards, tools and documentation to ensure consistent delivery. Collaborate with the Head of Platform to integrate new tooling and evolve platform capabilities. Ensure runbooks and knowledge bases are up to date and actively used by the engineering team. The Person The ideal candidate is a proactive operational leader with strong people-management skills and a commitment to delivering reliable, high-quality services within a technical environment. Proven operational discipline, with the ability to spot drift early and enforce precise commitments. Hands-on people management experience, including performance feedback, coaching and career development for technical teams. Strong pattern-recognition across multiple accounts, with the ability to turn recurring issues into actionable improvements. Technical credibility, capable of assessing engineering work, runbooks and service reviews for quality. Commercial awareness, with an understanding of the financial impact of SLA breaches and capacity decisions. The Hours Full-time, hybrid role: 3 days per week on site in Bristol and 2 days remote. The Location Bristol, UK. The role is hybrid after 3 months and office based in Clifton, Bristol. Own transport is required for occasional site visits. Salary £65-80,000 The Benefits Private Healthcare Cycle to work scheme Pension Scheme

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE: £22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers across infrastructure, development, security and service support. Lead the delivery of ICT projects and service improvements, ensuring work is completed on time, within budget and to the required quality standards. Support the delivery of digital transformation and organisational change initiatives. Deputise for the Head of ICT & Data Security on operational matters when required. Ensure ICT services comply with governance policies, procedures and best practice. Support risk management, business continuity, disaster recovery, information governance and cyber security activities. Build effective relationships with internal stakeholders, suppliers and external partners. Monitor supplier performance and contract delivery to ensure value for money. Support ICT budget management, procurement activities and business case development. Identify opportunities to improve ICT services, processes and the overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version 3 or 4) or higher qualification. Project management qualification such as PRINCE2 or Agile. Evidence of continuing professional development (CPD). Significant experience managing ICT service delivery or ICT operations within a complex organisation. Experience delivering ICT projects and service improvements. Experience managing ICT suppliers and external service providers. Strong knowledge of ITIL service management principles. Good understanding of ICT infrastructure, applications and operational environments. Knowledge of risk management, business continuity, disaster recovery and cyber security. Experience monitoring service performance and driving continuous improvement. Financial awareness, including budget monitoring and cost control. Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders. Proven leadership, organisational and stakeholder management skills. Ability to prioritise workloads and perform effectively under pressure. Eligibility to work in the UK. Nice-to-Have Requirements Experience working within Local Government or the wider public sector. Experience supporting organisational change or digital transformation programmes. Knowledge of Local Government ICT and digital strategies. Understanding of procurement and contract management processes. Political awareness and understanding of Local Government decision-making.

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description The Role We are looking for a Product Manager to own our new data lake: the platform that will hold the data behind analytics, reporting and AI at Wise. We are moving from systems we have outgrown onto a modern lakehouse, and you will own that move as a product, from roadmap to adoption. You will work with a dedicated engineering team and be guided by the Product Lead for Data Products & Insights, but the roadmap will be yours. This role suits someone with around 3 to 5 years of product experience and a background in data infrastructure, who wants to own a large, visible project end to end. What you'll do Own one of Wise's biggest product bets: the data lake at the core of our data infrastructure, behind real-time fraud detection, workforce management, analytics, financial reporting, and the big data use cases nobody has built yet Treat the teams who run on that data as your customers: understand what they need from the platform, decide what it should be great at, and shape the roadmap around the value each step creates Win adoption one workload at a time: every dataset that moves should be faster, cheaper or more trustworthy than where it lived before, so teams choose your platform rather than being told to use it Onboard teams onto the platform , watch where they struggle, and turn that into product improvements Define and track the measures that matter: adoption, query performance and cost, data quality incidents, and whether users trust what they find Build metadata, ownership and access controls in from the start, so trust in the platform grows as fast as usage Qualifications What we're looking for We're building a team that reflects the customers we serve, and we want people with different backgrounds and perspectives in the room. We are fully aware that it is uncommon for a candidate to have all the skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more we do want to hear from you! Around 3 to 5 years of product experience, or a mix of product and hands-on data work, with at least two platform products shipped end to end A background in data infrastructure: you have built or worked closely with pipelines, warehouses or lakes, and you are comfortable in SQL The ability to turn ambiguous technical work into a clear, staged roadmap with measurable outcomes Experience working closely with engineers, and the communication skills to explain technical trade-offs to non-technical colleagues Care for the people who use data: you enjoy talking to users, observing where they struggle, and turning that into product improvements What will set you apart Hands-on experience with the modern data stack, for example Iceberg or Delta, Snowflake or Databricks, dbt or Airflow Experience with a data migration or re-platforming project, on either the product or the engineering side Experience in financial services or another regulated industry Additional Information Find out more How we work: a practical guide Product career map Wise Tech Stack (2025 update) Bringing Data Sources Together with PipelineWise Data Inventory 3 Main Elements in Your Snowflake Bill Rack awareness in Kafka Streams Wise Engineering blog For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. Be accountable for full IAM services administration - process automation, request fulfilment, continuous improvement, KPI reporting. Provide deep technical input early into solution design cycle. Collaborate closely with teams from other IT functions - Architecture, Solution Delivery and Technology Services - to ensure alignment of identity and access with the entire enterprise ecosystem. Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Work as part of the Information Security leadership team to collectively define, implement and operate the firm's governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time. Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required. Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered. Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

hackajob is collaborating with loveholidays to connect them with exceptional professionals for this role. Why loveholidays? At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. We're using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams. About the team: The Land Supply team is a central driver of loveholidays' success. We are responsible for sourcing all of the bookable land products in our marketplace. Our mission is to secure the broadest range of inventory at the most competitive rates, availability & customer experience quality. We bridge the gap between data-driven yield management and long-term relationship building. As we grow towards our vision of becoming the global leader in package holidays, we are scaling directly contracted inventory and this team is leading that evolution. The impact you'll have: In this role, you will primarily lead our direct contracting activity across key assigned destinations, with the opportunity to expand into other geographies over time. You will play a critical role not just in direct contracting with hoteliers on behalf of loveholidays, but will contribute strongly to the design of a best-in-class sourcing strategy for our future growth. Ideally, you will be based within your designated region with strong local market connections. You will be our primary regional presence, leveraging your industry relationships to ensure loveholidays is a preferred partner for major hotel chains and DMCs. You will turn market insights into a sustainable commercial advantage, ensuring our diverse, international customer base always has access to the best rates and exclusive offers. Your day-to-day: Strategic Portfolio Growth: Define and implement the sourcing strategy, establishing loveholidays as a leader through a direct-contracting model. Relationship Management: Serve as the lead contact for major hotel chains and DMCs, fostering long-term, mutually beneficial partnerships. Commercial Negotiation: Secure market-leading rates, availability and exclusive value-adds that distinguish our brand in all markets - with a particular focus on UK + DE customers. Market Agility: Proactively secure inventory and special offers during peak seasons to ensure we remain the first choice for customers throughout the year. Cross-Functional Partnership: Partner with Inventory, Yield, and Marketing teams to ensure our supply aligns with demand and our top deals receive high visibility on our platform. Operational Excellence: Manage the end-to-end contracting process, ensuring all agreements are finalized and loaded efficiently. Market Analysis: Maintain a constant pulse on the industry to ensure our pricing and product offering remain highly competitive. Your skillset: Commercial Expert: You have a strong track record in purchasing within the travel sector and a deep understanding of commercial performance. Strong Industry Network: You possess an extensive list of established contacts across hotel chains and DMCs. Linguistic Fluency: You are professionally fluent in both English and Spanish, capable of leading complex discussions in both languages. Technical Proficiency: You have hands-on experience with the Channel Managers commonly used across Spain and Portugal Adaptable & Driven: You work well in fast-paced environments and are motivated by achieving ambitious growth targets. Desirable: Experience in a high-growth travel or OTA environment. The interview journey: Intro to loveholidays with the Talent Acquisition Team - 30 mins 1st stage with the Contracting Team - 45 mins 2nd stage Meet with Commercial Supply Director - 60 mins Final stage with CMO or VP Land - 45 mins Perks of joining us: Company pension contributions at 5%. Individualised training budget for you to learn on the job and level yourself up. Discounted holidays for you, your family and friends. 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum. Ability to buy and sell annual leave. Cycle to work scheme, season ticket loan and eye care vouchers. At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.

Job Title Contract Supervisor Reports To Contract Manager Purpose of the Role The Contract Supervisor is responsible for leading a team of engineers and overseeing the delivery of maintenance services across designated sites to optimise operational performance. The role is responsible for ensuring that all Planned Preventative Maintenance (PPM) and reactive maintenance activities are completed safely, efficiently, and in accordance with contractual obligations, statutory requirements, service level agreements (SLAs), and company procedures. The Contract Supervisor provides technical leadership, supports compliance, manages engineering resources and subcontractors, and ensures the highest standards of health, safety, and customer service are maintained. Key Responsibilities and AccountabilitiesMaintenance Management Supervise all Planned Preventative Maintenance (PPM) and reactive maintenance activities, ensuring compliance with maintenance schedules on SimPRO and/or the client's maintenance platform. Allocate planned and reactive maintenance tasks to site-based and mobile engineers. Liaise with and manage specialist subcontractors to ensure works are completed safely, on time and to the required standard. Escalate any issues that may impact completion of statutory maintenance or achievement of SLA response times to the Contract Manager. Ensure equipment that cannot safely remain in operation is isolated and taken out of service where statutory maintenance cannot be completed. Ensure all engineer instruction sets within SimPRO are fully completed, with every task signed off and supported by photographic evidence where required. Ensure subcontractor service reports are uploaded to SimPRO and discuss any remedial works with the Contract Manager, including proposed completion timescales. Review daily reactive maintenance updates provided by Contract Support Administrators and assist with resource planning where additional engineering support is required. Health, Safety and Compliance Ensure engineers and subcontractors comply with: Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Electricity at Work Regulations 1989 Company and client Health & Safety procedures. Ensure all personnel comply with client site rules and House Rules at all times. Maintain site-specific Risk Assessments and Method Statements (RAMS), reviewing them at least every six months. Obtain subcontractor RAMS and ensure documentation is submitted for Health & Safety approval. Ensure permits to work and access permits are completed with suitable RAMS prior to works commencing. Ensure permits for planned weekend works are submitted to QSHE at least 48 hours before commencement. Report hazards immediately and implement measures to protect personnel and equipment. Isolate plant and equipment where necessary and issue permits to work. Confirm electrical isolation, dead testing and de-pressurisation of pressure systems before works commence. Engineering & Technical Responsibilities Maintain comprehensive knowledge of all plant and building services under the contract. Carry out visual inspections of plant rooms and Building Management Systems (BMS), reporting alarms or faults. Review plant operating hours and identify opportunities for energy efficiency improvements. Conduct system surveys and recommend improvements to enhance operational efficiency and environmental performance. Maintain accurate plant drawings and engineering documentation. Conduct regular inspections of plant rooms, substations and switch rooms to identify: Building defects Fire hazards Housekeeping issues Equipment faults Safety concerns Produce technical investigation reports following plant failures or emergency incidents, including lessons learned and corrective actions. Staff Management Lead, supervise and support engineering teams. Allocate work effectively to maximise operational performance. Report staff sickness and annual leave requirements to the Contract Manager. Ensure appropriate engineering cover is maintained at all times. Deliver induction training for new engineering employees. Conduct weekly Toolbox Talks covering: Health & Safety Technical procedures Emergency procedures Communication Electrical switching procedures Support the development of prospective Authorised Persons. Identify knowledge gaps within the engineering team and recommend additional training. Ensure all engineering personnel wear the approved company uniform and maintain a professional appearance. Client & Contract Management Maintain effective communication with client representatives and occupiers. Support the Contract Manager in producing the monthly client report. Ensure maintenance records, logbooks and compliance documentation remain fully up to date. Escalate any risks to critical plant or building services immediately. Assist in maintaining contractual compliance and service delivery standards. Emergency Response During emergency situations, the Contract Supervisor will: Protect the safety of all personnel. Minimise damage to plant, equipment and property. Direct engineering teams to respond appropriately according to SLA priorities. Ensure continuity of essential building services. General Responsibilities Undertake any additional duties reasonably requested by the Contract Manager. Promote professionalism, teamwork and excellent customer service across the engineering team. Encourage effective communication between engineering personnel and client representatives. Knowledge, Skills and ExperienceEssential City & Guilds Level II or III (or equivalent) in Electrical Engineering (role dependent). City & Guilds Level II or III (or equivalent) in Mechanical Engineering (role dependent). 18th Edition Wiring Regulations. Previous Building Services / Mechanical & Electrical maintenance experience. Good working knowledge of the Electricity at Work Regulations 1989. Experience of: Building Management Systems (BMS) Generator systems Controls Lighting systems Plumbing Sanitary systems Drainage systems Low Pressure Hot Water (LPHW) Pressurisation systems Ventilation systems ACOP L8 Cooling tower systems. Excellent organisational skills. Strong leadership and people management skills. Excellent communication skills. Customer-focused approach. Flexible and proactive attitude. Full UK Driving Licence. Desirable City & Guilds BS2391 Level 3 Inspection & Testing (role dependent). IOSH Working Safely. PASMA. IPAF (1b, 3a & 3b). Unvented Hot Water Systems qualification. High Voltage (HV) training and certification. Energy and Environmental Management knowledge. Behavioural Competencies The postholder will consistently demonstrate: Customer Focus Teamwork Effective Communication Personal Integrity Continuous Professional Development Leadership Accountability Problem Solving Attention to Detail Health & Safety Awareness Planning and Organisation

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Director - Financial Crime As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities: Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams. Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience. Owns the end-to-end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering. Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility. Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities. Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics. Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets. Required qualifications, capabilities and skills 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance-related products. Proven track record of leading product teams and delivering enterprise-scale software platforms with measurable outcomes. Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives. Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions. Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments. Experience delivering data-driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling. Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions. Ability to explain technical issues in a clear way to the business and other stakeholders - including translating policy and regulatory requirements for technical teams, and explaining technical and product trade-offs to Compliance, Risk and regulators. Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman's terms. Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators. Strong organisational skills with the ability to manage multiple priorities effectively in a fast-paced environment. Proven ability to collaborate across functions, influence stakeholders and drive outcomes. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent; MBA or relevant advanced degree advantageous. Professional certification such as CAMS, ICA, CFE or equivalent. Experience co-ordinating responses to audits, compliance testing and regulatory reviews. Vendor management experience including build-versus-buy analysis and integration strategy for third-party Financial Crime solutions. Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry-leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm's principles of security, customer control, privacy and regulatory excellence. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company . click apply for full job details

Position: Project Manager Location: B ristol with hybrid working available Salary: 70-80k (Neg DOE), car/allowance, bonus and excellent benefits package Our Client: Is an integrated design and build solution provider operating in the water sector. They have over 1,400 staff working across eight regional centres, primarily supporting eight long term water sector frameworks operating both on their own and increasingly in joint ventures and alliances. Project: Working on a number of new water treatment projects across the Bristol Water area. The Role: Report directly to the Senior Project Manager or Operations Manager and your role will be to manage the design, construction, commissioning and putting to work of contracts. Ensure they are completed in the most efficient manner to the specification, within the time required and within the tender estimate without risk to the health and safety of all concerned while ensuring good customer satisfaction Responsibilities: Promote exceptional safety and delivery quality standards to direct and subcontracted work force. Ensuring that the BMS is implemented at all stages throughout the project delivery process, i.e from tender handover to final completion. Maintain good client relationships at all levels. Ensure good relationships are maintained with joint venture partners and suppliers. Ensure sufficient trained personnel are available for the project. Planning projects, including reviewing and approving the Project Execution Plan (PEP), and then monitoring and controlling the delivery of projects. Ensure that appropriately detailed construction plans and method statements are prepared, in place and approved prior to commencement of activities. Ensure at contract completion that all records referred to in the PEP are complete and available. Ensure that all site non-conformities are reported and approximate costs identified. Ensure all commercial aspects of the project are managed in a timely and proactive way giving accurate forecast and estimates. Have detailed working knowledge and experience of project management practices from scheme conception through to end user acceptance. Understand and implement the quality, safety and environmental policies and targets Experience: Essential: Project Management experience in managing multi-disciplinary design and construction projects, ideally within the water industry. Degree or equivalent qualification in a construction, commercial, or engineering related discipline. Project Management Qualification (PMQ) or equivalent Excellent oral and written communicator with the ability to work in close partnership with clients, stakeholders, and end users. Must be delivery driven with the ability to set targets and manage and motivate multi-disciplinary teams to deliver to time, cost and quality objectives. Experience in project delivery Strategic, operational, technical and management skills Knowledge of Construction Contracts, ideally NEC and/or IChemE, with ability to negotiate and administer them. Risk & Opportunity Management experience Working knowledge of CDM and construction Health & Safety Desirable: Experience in water and waste water treatment plants Chartered with and engineering, commercial, or construction institution NEC Project Manager Accreditation Package includes: A competitive salary, car/car allowance (level dependent) Bonus (level dependent) 25 days holiday + Bank Holidays (with an additional 5 days available to buy) Contribution Pension scheme, Life Assurance, Health Insurance Private Medical Insurance and many more benefits including - cycle to work scheme, discounts and savings Hub, kids pass etc. Key Words: Senior Project Engineer Project Engineering Project Management Project Manager Project Delivery Project Execution Subcontractor Management Procurement Commissioning Contract programme Subcontract performance MEICA M&E Civils Civil Engineering Design & Build Construction Contracts Contractual Conditions of Contract NEC IChemE Risk Management Water Industry Water Sector Water Treatment Wastewater Sewage Utilities Power Generation Power Sector Nuclear Energy Sector Energy from Waste Infrastructure Thames Water Southern Water South East Water Affinity Water AMP 7 AMP 8

Are you a General Manager with strong Sales and Commercial skills developed in a manufacturing or technical service environment Are you confident in leading a Manufacturing business to achieve company goals Are you able to develop and maintain key customer relationships and deliver commercial growth while achieving daily business and operational targets Kingscroft has been asked to recruit for a Managing Director or General Manager for a well-established and successful manufacturing business. As the ideal candidate you will have experience in a stand-alone SME Manufacturing business in a leadership role. You will be confident in delivering continued success through developing sales and commercial strategy and driving internal operational improvements. The whole business model is based around short lead times, simple processes and delivering to the household names in the customer base. In the role you will be in to every detail of the business with no job to big or small for your attention. Your role and responsibilities will include: Drive the business through detail and a shop floor based approach Take responsibility for commercial success and strategic development Control costs , expenditure and investment Report weekly to board level on the key metrics of Safety, Quality , Sales , Finance and Operations Provide leadership, development and structure to the management team Be the focal point of the business, visible to employees and customers to help drive the organisations success Lead performance across Sales, Quality , Operations and Dispatch Delivering on a daily basis The business is well supported by strong Production and Finance Managers and your role will be mentored from group level allowing you the confidence to expand and develop the operation. If you are hard working , set high standards , are ambitious and determined to succeed this is a fantastic opportunity to lead a well-established SME Manufacturer. Please apply today for a confidential discussion on the role and opportunity. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Global IB Coverage and Global Corporate Banking organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will independently drive the vision, strategy, and roadmap for your products, ensuring they deliver customer value, comply with regulations, and maintain operational resilience. You will oversee platform health, define and assess key performance indicators, and champion continuous improvement through data-driven insights. Collaborating closely with engineering, operations, and cross-functional teams - including controls, finance, compliance, legal, and technology - you will deliver solutions that meet stakeholder needs, manage change initiatives, and support go-to-market readiness for new launches. Embracing emerging technologies such as AI, you will foster innovation and productivity within your team. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Define OKRs with Product Ops, and assess regular KPIs. Take ownership of the reliability, compliance, and performance of solutions Maintain comprehensive product documentation and ensure adherence to internal governance and external regulatory requirements Partner with controls, finance, compliance, legal, technology and Go-To-Market teams to deliver solutions, change, and enhancements that meet stakeholder and customer needs. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Excellent communication skills; able to drive conversations with senior leaders in the business, align technical and non-technical teams, and represent product needs across a variety of stakeholders Experience leading complex projects with multi-disciplinary teams, e.g., technology, operations, compliance, risk and legal, across multiple time zones and in a highly matrixed organization Demonstrate ability and openness to working on a variety of products and functions, adapting to emerging technologies and business priorities Strong analytical skills, with hands-on experience using data and reporting tools to drive decisions Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Experience within a Tier 1 bank. Investment Banking, Corporate Banking, and operations experience is highly regarded and preferred Experience of adoption emerging technologies, e.g., AI to drive productivity and innovation for yourself and your team ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.