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1030 Call Centre / CustomerService jobs

Senior Service Lead
Stackstudio Digital Ltd.
Role / Job Title :Senior Service Lead Work Location:London / Leiston (2 days) Other Working Conditions (Travel / On-call / Shifts) This is a hybrid role, and the candidate will need to travel to Leiston and London offices. Candidate should be SC cleared with Active SC validity of 3 months for transfer to complete click apply for full job details
Dec 04, 2025
Contractor
Role / Job Title :Senior Service Lead Work Location:London / Leiston (2 days) Other Working Conditions (Travel / On-call / Shifts) This is a hybrid role, and the candidate will need to travel to Leiston and London offices. Candidate should be SC cleared with Active SC validity of 3 months for transfer to complete click apply for full job details
The Caraires Consultancy
Customer Service Coordinator
The Caraires Consultancy Southam, Warwickshire
Permanent Southam - Office based Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays £26,000pa (plus commission scheme - up to £800 per quarter) Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team click apply for full job details
Dec 04, 2025
Full time
Permanent Southam - Office based Monday to Friday - 8.30am to 5pm with a 4pm finish on Fridays £26,000pa (plus commission scheme - up to £800 per quarter) Our client, a small and very friendly company based in Southam, are looking for a Customer Service Coordinator to join their small but busy team click apply for full job details
Service Manager (Plant / Construction)
Ernest Gordon Recruitment Ayr, Ayrshire
Service Manager (Plant / Construction) £40,000 - £50,000 + Training + Progression + Vehicle + Company Benefits Ayr Are you a Service Manager or similar from a Plant or Construction machinery background, looking for a varied role in an industry leading machinery supplier with over a century of history, providing ongoing support through manufacturer training and leadership coaching? On offer is the ch click apply for full job details
Dec 04, 2025
Full time
Service Manager (Plant / Construction) £40,000 - £50,000 + Training + Progression + Vehicle + Company Benefits Ayr Are you a Service Manager or similar from a Plant or Construction machinery background, looking for a varied role in an industry leading machinery supplier with over a century of history, providing ongoing support through manufacturer training and leadership coaching? On offer is the ch click apply for full job details
Client Operations Manager
Brightwell Chesterfield, Derbyshire
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and click apply for full job details
Dec 04, 2025
Full time
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and click apply for full job details
Debt Advice Team Manager
PayPlan Grantham, Lincolnshire
Location : Grantham Hours : Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day) Salary : £30,000 Here at PayPlan, we are looking for a motivational leader with a passion for helping people to join our team as a DMP Team Manager click apply for full job details
Dec 04, 2025
Full time
Location : Grantham Hours : Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day) Salary : £30,000 Here at PayPlan, we are looking for a motivational leader with a passion for helping people to join our team as a DMP Team Manager click apply for full job details
83Zero Ltd
Contact Centre Engineer
83Zero Ltd
Contact Centre Engineer (AWS) We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a high-performing, reliable, and scalable customer experience platform. Amazon Connect & Contact Centre Delivery Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles, queues, contact flows, and prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda functions (ideally Python/Node.js) to support automation and integrations. Use IaC tools (CloudFormation/Terraform) to deploy and version infrastructure. Integration & Collaboration Integrate Amazon Connect with CRM, ticketing, analytics, and LOB applications. Partner with operations, product, and customer service teams to gather requirements and translate them into technical solutions. Support & Continuous Improvement Provide mid-level support for incidents, escalations, and contact centre issues. Monitor KPIs and system performance to proactively recommend improvements. Required Skills & Experience Proven experience working with Amazon Connect in an engineering or configuration capacity. Hands-on experience with AWS services such as Lambda, S3, IAM, CloudWatch, DynamoDB, API Gateway . Ability to build and troubleshoot contact flows , queues, routing, and telephony features. Competence writing Lambda functions (Python or Node.js preferred). Experience integrating AWS with external systems (REST APIs, webhooks, CRMs, etc.). Familiarity with IaC tools (CloudFormation, CDK or Terraform). Excellent communication and stakeholder management abilities. Nice-to-Have Skills AWS certification (e.g., AWS Certified Developer , Solutions Architect Associate , or Amazon Connect Specialty if applicable).
Dec 04, 2025
Full time
Contact Centre Engineer (AWS) We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a high-performing, reliable, and scalable customer experience platform. Amazon Connect & Contact Centre Delivery Configure, maintain, and enhance Amazon Connect contact centre environments. Build and update call flows, routing profiles, queues, contact flows, and prompts. Implement features such as chat, voice, tasks, and workforce management integrations. AWS Engineering & Automation Work across core AWS services (e.g., Lambda, DynamoDB, S3, CloudWatch, IAM, API Gateway ) to support and extend contact centre functionality. Write, update, and maintain Lambda functions (ideally Python/Node.js) to support automation and integrations. Use IaC tools (CloudFormation/Terraform) to deploy and version infrastructure. Integration & Collaboration Integrate Amazon Connect with CRM, ticketing, analytics, and LOB applications. Partner with operations, product, and customer service teams to gather requirements and translate them into technical solutions. Support & Continuous Improvement Provide mid-level support for incidents, escalations, and contact centre issues. Monitor KPIs and system performance to proactively recommend improvements. Required Skills & Experience Proven experience working with Amazon Connect in an engineering or configuration capacity. Hands-on experience with AWS services such as Lambda, S3, IAM, CloudWatch, DynamoDB, API Gateway . Ability to build and troubleshoot contact flows , queues, routing, and telephony features. Competence writing Lambda functions (Python or Node.js preferred). Experience integrating AWS with external systems (REST APIs, webhooks, CRMs, etc.). Familiarity with IaC tools (CloudFormation, CDK or Terraform). Excellent communication and stakeholder management abilities. Nice-to-Have Skills AWS certification (e.g., AWS Certified Developer , Solutions Architect Associate , or Amazon Connect Specialty if applicable).
Customer Relations Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Career-minded People
Trade counter sales - electrical wholesale
Career-minded People Kendal, Cumbria
National electrical wholesaler looking to recruit a Trade Counter Sales person with previous electrical wholesale/supplies experience or similar trade counter environment. This is an all-round position covering all aspects of the branch's functions. On a daily basis you will Serve customers on the trade counter Take, process and progress orders via the telephone Stock control Maximise and upsell wherever possible Prepare quotations Assist in other areas of the business if needed. You will be dealing on a day-to-day basis with electrical contractors, contract managers, buyers for OEM and end users and occasionally the public. It is a demanding yet rewarding job where you will develop close relationships with the customer base. Ideal Candidate: Friendly, articulate, customer focused. You will have the ability to communicate effectively with customers both face to face and over the telephone. You will be well presented with a proven track record of delivering first class customer service at all times. Required skills electrical wholesale internal sales trade counter
Dec 04, 2025
Full time
National electrical wholesaler looking to recruit a Trade Counter Sales person with previous electrical wholesale/supplies experience or similar trade counter environment. This is an all-round position covering all aspects of the branch's functions. On a daily basis you will Serve customers on the trade counter Take, process and progress orders via the telephone Stock control Maximise and upsell wherever possible Prepare quotations Assist in other areas of the business if needed. You will be dealing on a day-to-day basis with electrical contractors, contract managers, buyers for OEM and end users and occasionally the public. It is a demanding yet rewarding job where you will develop close relationships with the customer base. Ideal Candidate: Friendly, articulate, customer focused. You will have the ability to communicate effectively with customers both face to face and over the telephone. You will be well presented with a proven track record of delivering first class customer service at all times. Required skills electrical wholesale internal sales trade counter
Rental Agent
Thrifty Car & Van Rental Chester, Cheshire
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Dec 04, 2025
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Carter Murray
Senior Client Relationship Manager
Carter Murray
Do you have experience within Client Relationship/Business Development looking for a new role within a collaborative global law firm? This Senior Client Relationship Manager role will focus on leading on a number of the firm's key global clients and smaller number of development clients and be the trusted adviser to senior partners for client development click apply for full job details
Dec 04, 2025
Full time
Do you have experience within Client Relationship/Business Development looking for a new role within a collaborative global law firm? This Senior Client Relationship Manager role will focus on leading on a number of the firm's key global clients and smaller number of development clients and be the trusted adviser to senior partners for client development click apply for full job details
Customer Service Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
TEMPLEWOOD RECRUITMENT LTD
Customer Sales Advisor
TEMPLEWOOD RECRUITMENT LTD Daventry, Northamptonshire
Customer Sales Advisor (Permanent Role) About You: We are looking for a reliable, trustworthy individual, who has high standards and the ability and desire to provide the highest levels of service to customers. The ideal candidate will be someone who can work on their own initiative and lone work for large parts of the day and has a solutions focused approach to work. The key aspects of the role are converting inbound enquiries into sales, administration and maintaining site standards. Self Storage experience is not necessary, as full training will be provided in the role. The role involves working 5 days out of 7 on a rota basis, including weekend working on a rota basis. Additional Benefits Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: £26,863 p.a + bonuses Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Management training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Key Features of the role: Sales/Customer Service Sell storage space and ensure the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions (Full Training provided). Achieve kpi's/targets by maximising all inbound sales opportunities. This will include responding and following up on customer enquiries, overcoming objections, upselling our retail products and closing sales wherever possible. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Site maintenance/cleaning Ensuring the site is kept clean and well maintained at all times and is always well presented for customers. Please apply now for immediate consideration and interview.
Dec 04, 2025
Seasonal
Customer Sales Advisor (Permanent Role) About You: We are looking for a reliable, trustworthy individual, who has high standards and the ability and desire to provide the highest levels of service to customers. The ideal candidate will be someone who can work on their own initiative and lone work for large parts of the day and has a solutions focused approach to work. The key aspects of the role are converting inbound enquiries into sales, administration and maintaining site standards. Self Storage experience is not necessary, as full training will be provided in the role. The role involves working 5 days out of 7 on a rota basis, including weekend working on a rota basis. Additional Benefits Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: £26,863 p.a + bonuses Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Management training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Key Features of the role: Sales/Customer Service Sell storage space and ensure the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions (Full Training provided). Achieve kpi's/targets by maximising all inbound sales opportunities. This will include responding and following up on customer enquiries, overcoming objections, upselling our retail products and closing sales wherever possible. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Site maintenance/cleaning Ensuring the site is kept clean and well maintained at all times and is always well presented for customers. Please apply now for immediate consideration and interview.
Persimmon Homes
Customer Service Coordinator
Persimmon Homes Lancaster, Lancashire
Job Title: Customer Care Coordinator Location: Lancaster, LA1 What Is the Role? Be the voice of support. Make every customer interaction count. We're on the lookout for customer-focused, solution-driven professionals to join our growing team and help us deliver an outstanding aftercare experience. You don't need housing or construction experience, we're looking for customer-centric people with a
Dec 04, 2025
Full time
Job Title: Customer Care Coordinator Location: Lancaster, LA1 What Is the Role? Be the voice of support. Make every customer interaction count. We're on the lookout for customer-focused, solution-driven professionals to join our growing team and help us deliver an outstanding aftercare experience. You don't need housing or construction experience, we're looking for customer-centric people with a
John Shepherd
Retention Manager
John Shepherd Solihull, West Midlands
Retention Manager We believe great outcomes, begin with great people. Welcome to John Shepherd, a trusted name in property acrossthe Midlands. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, John Shepherd combines extensive local insight across with the resources of a wider network click apply for full job details
Dec 04, 2025
Full time
Retention Manager We believe great outcomes, begin with great people. Welcome to John Shepherd, a trusted name in property acrossthe Midlands. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, John Shepherd combines extensive local insight across with the resources of a wider network click apply for full job details
Customer Care Advisor - Sunderland
Barclays Bank Plc City, Glasgow
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Reed
Customer Service Administrator
Reed Liverpool, Merseyside
Customer Service Administrator Location: Speke, Liverpool Pay Rate: £13 per hour Hours: Full-time (Monday to Friday) About the Company: We are a small but growing business based in Speke, committed to delivering exceptional service to our customers. As we expand, we're looking for a proactive and detail-oriented Customer Service Administrator to join on a temporary basis. Role Overview: You will be the first point of contact for customers, ensuring queries are handled efficiently and professionally. This role combines administrative tasks with customer service responsibilities, so strong organisational skills and a positive attitude are essential. Key Responsibilities: Respond to customer enquiries via phone and email in a timely manner Process orders and maintain accurate records Update internal systems and databases Liaise with other departments to resolve issues Provide general administrative support to the team What We're Looking For: Previous experience in customer service or administration, this could be from retail, or hospitality if you do have a strong IT and admin skillset. Excellent communication and interpersonal skills Strong attention to detail and organisational ability Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Please do apply straight away if interested. Interviews will take place in the coming weeks, and this role will start Jan 12th.
Dec 04, 2025
Seasonal
Customer Service Administrator Location: Speke, Liverpool Pay Rate: £13 per hour Hours: Full-time (Monday to Friday) About the Company: We are a small but growing business based in Speke, committed to delivering exceptional service to our customers. As we expand, we're looking for a proactive and detail-oriented Customer Service Administrator to join on a temporary basis. Role Overview: You will be the first point of contact for customers, ensuring queries are handled efficiently and professionally. This role combines administrative tasks with customer service responsibilities, so strong organisational skills and a positive attitude are essential. Key Responsibilities: Respond to customer enquiries via phone and email in a timely manner Process orders and maintain accurate records Update internal systems and databases Liaise with other departments to resolve issues Provide general administrative support to the team What We're Looking For: Previous experience in customer service or administration, this could be from retail, or hospitality if you do have a strong IT and admin skillset. Excellent communication and interpersonal skills Strong attention to detail and organisational ability Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Please do apply straight away if interested. Interviews will take place in the coming weeks, and this role will start Jan 12th.
Lowry Recruitment Ltd
Service Leader Learning Disabilities
Lowry Recruitment Ltd Falkirk, Stirlingshire
Service Leader (Level 2) Falkirk - £30,902.00 We currently have a rare and exciting opportunity for a caring, compassionate Service Leader (Level 2) to join our experienced management team in Forth Valley. As a Service Leader, you will manage and lead a team of around 20 Support Workers working across 3 sites in the Falkirk/Alloa area to support 5 individuals with Learning Disabilities, Autism, Ph click apply for full job details
Dec 04, 2025
Full time
Service Leader (Level 2) Falkirk - £30,902.00 We currently have a rare and exciting opportunity for a caring, compassionate Service Leader (Level 2) to join our experienced management team in Forth Valley. As a Service Leader, you will manage and lead a team of around 20 Support Workers working across 3 sites in the Falkirk/Alloa area to support 5 individuals with Learning Disabilities, Autism, Ph click apply for full job details
Rental Agent
Thrifty Car & Van Rental Willenhall, West Midlands
This role is a 30 Hour Contract Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 22 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Dec 04, 2025
Full time
This role is a 30 Hour Contract Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 22 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Meridian Business Support
Customer Services Supervisor
Meridian Business Support Exeter, Devon
The Opportunity: If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developing and supporting a team of Customer Services Advisors, maintaining service standards and driving imp click apply for full job details
Dec 04, 2025
Full time
The Opportunity: If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developing and supporting a team of Customer Services Advisors, maintaining service standards and driving imp click apply for full job details
Brellis Recruitment
Customer Support Coordinator
Brellis Recruitment Oxford, Oxfordshire
Customer Support Coordinator Location: Nuneaton Salary: £28,275 Hours: Monday to Friday, shift rota between 08 00 Role Overview: We are looking for a highly motivated Customer Support Coordinator to provide top-tier support in a fast-paced automotive environment click apply for full job details
Dec 04, 2025
Full time
Customer Support Coordinator Location: Nuneaton Salary: £28,275 Hours: Monday to Friday, shift rota between 08 00 Role Overview: We are looking for a highly motivated Customer Support Coordinator to provide top-tier support in a fast-paced automotive environment click apply for full job details
Gas Service Manager Manufacturer
StartMonday Glasgow, Lanarkshire
Gas Field Service Manager Central Scotland Boiler Manufacturer One of the leading Manufacturers of Boilers & Renewables are seeking a Field Service Manager within the Central Scotland region. Your Experience You hold Domestic ACS qualifications and are confident in your technical and operational knowledge click apply for full job details
Dec 04, 2025
Full time
Gas Field Service Manager Central Scotland Boiler Manufacturer One of the leading Manufacturers of Boilers & Renewables are seeking a Field Service Manager within the Central Scotland region. Your Experience You hold Domestic ACS qualifications and are confident in your technical and operational knowledge click apply for full job details
Service Manager
Cardiff Office Leicester, Leicestershire
Service Manager Leicester Location: Leicester Job Type: Full-Time Permanent Salary: £36,000 £45,000 OTE Reporting to: Aftersales Manager Lead. Inspire. Deliver Excellence. Are you a confident automotive leader with a passion for service operations and team success? Do you thrive in a fast-paced, customer-focused environment where integrity, collaboration, and performance drive results? Were looking f click apply for full job details
Dec 04, 2025
Full time
Service Manager Leicester Location: Leicester Job Type: Full-Time Permanent Salary: £36,000 £45,000 OTE Reporting to: Aftersales Manager Lead. Inspire. Deliver Excellence. Are you a confident automotive leader with a passion for service operations and team success? Do you thrive in a fast-paced, customer-focused environment where integrity, collaboration, and performance drive results? Were looking f click apply for full job details
Student Progression Advisor
Uxbridge College Uxbridge, Middlesex
Student Progression Advisor maternity cover post until December 2026 School of Science, IT and Media Harrow-on-the-Hill Campus Actual Salary in the range of £27,133 - £31,767 per annum including London Weighting 36 hours per week, 39 weeks per year to cover term times We are seeking to appoint a Student Progression Advisor based in the Science section, to cover a period of maternity leave click apply for full job details
Dec 04, 2025
Full time
Student Progression Advisor maternity cover post until December 2026 School of Science, IT and Media Harrow-on-the-Hill Campus Actual Salary in the range of £27,133 - £31,767 per annum including London Weighting 36 hours per week, 39 weeks per year to cover term times We are seeking to appoint a Student Progression Advisor based in the Science section, to cover a period of maternity leave click apply for full job details
Crooton
Support Manager
Crooton Accrington, Lancashire
Support Manager (Learning Disability Service) Location: Accrington, Lancashire Salary: Up to £36,339.97 The role You will be responsible for leading and managing several teams within a specific area, ensuring quality support is delivered to people which meets their needs and preferences along with complying with regulatory, contractual, legislative and organisational requirements click apply for full job details
Dec 04, 2025
Full time
Support Manager (Learning Disability Service) Location: Accrington, Lancashire Salary: Up to £36,339.97 The role You will be responsible for leading and managing several teams within a specific area, ensuring quality support is delivered to people which meets their needs and preferences along with complying with regulatory, contractual, legislative and organisational requirements click apply for full job details
Henderson Scott
Desk Manager (Telco/Connectivity)
Henderson Scott Leeds, Yorkshire
Desk Manager (Telco/Connectivity) Leeds Hybrid £50-65,000 Depending on experience We're looking for a skilled and motivated Desk-Based Sales Engineer to join our clients growing team in the telecoms and unified communications space. This role combines technical know-how with sales expertise and leadership, making it perfect for someone who thrives in a fast-paced, target-driven environment click apply for full job details
Dec 04, 2025
Full time
Desk Manager (Telco/Connectivity) Leeds Hybrid £50-65,000 Depending on experience We're looking for a skilled and motivated Desk-Based Sales Engineer to join our clients growing team in the telecoms and unified communications space. This role combines technical know-how with sales expertise and leadership, making it perfect for someone who thrives in a fast-paced, target-driven environment click apply for full job details
People Solutions
Aftersales Specialist
People Solutions Warrington, Cheshire
Aftersales Specialist - Warrington People Solutions are currently recruiting for an Aftersales Specialist to join a leading company based in Warrington . This is an excellent opportunity to join a professional and growing business where you'll play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives click apply for full job details
Dec 04, 2025
Full time
Aftersales Specialist - Warrington People Solutions are currently recruiting for an Aftersales Specialist to join a leading company based in Warrington . This is an excellent opportunity to join a professional and growing business where you'll play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives click apply for full job details
Rise Technical Recruitment Limited
Service Manager
Rise Technical Recruitment Limited Newcastle Upon Tyne, Tyne And Wear
Service Manager £50,000 + Training + Progression + Overtime + Van Newcastle (Commutable from: Gateshead, Sunderland, Washington, South Shields, North Shields) Do you have Service Management experience looking to join a nationally-renowned manufacturer where you will have full autonomy to lead and develop your own team of specialist Engineers? This is a great opportunity to progress your career, grow click apply for full job details
Dec 04, 2025
Full time
Service Manager £50,000 + Training + Progression + Overtime + Van Newcastle (Commutable from: Gateshead, Sunderland, Washington, South Shields, North Shields) Do you have Service Management experience looking to join a nationally-renowned manufacturer where you will have full autonomy to lead and develop your own team of specialist Engineers? This is a great opportunity to progress your career, grow click apply for full job details
Customer Manager
McCain Foods (GB) Ltd
Position Title: Customer Manager (Booker) Position Type: Regular - Full-Time Position Location: Scarborough Grade: Grade 05 Requisition ID: 37716 Customer Manager. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives click apply for full job details
Dec 04, 2025
Full time
Position Title: Customer Manager (Booker) Position Type: Regular - Full-Time Position Location: Scarborough Grade: Grade 05 Requisition ID: 37716 Customer Manager. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives click apply for full job details
Rise Technical Recruitment Limited
Site Services Manager
Rise Technical Recruitment Limited Newcastle Upon Tyne, Tyne And Wear
Site Services Manager Competitive Salary + Days + Progression + Training + Benefits Newcastle (commutable from Blyth, South Shields, Gateshead, Washington, Sunderland & surrounding areas Are you a Service / Engineering Manager with a background in Industrial Engineering looking to join a leading manufacturer offering great benefits and plenty of progression opportunities? This is an excellent opportun click apply for full job details
Dec 04, 2025
Full time
Site Services Manager Competitive Salary + Days + Progression + Training + Benefits Newcastle (commutable from Blyth, South Shields, Gateshead, Washington, Sunderland & surrounding areas Are you a Service / Engineering Manager with a background in Industrial Engineering looking to join a leading manufacturer offering great benefits and plenty of progression opportunities? This is an excellent opportun click apply for full job details
HGV Aftersales Manager
Holt Automotive Recruitment Limited
HGV Aftersales Manager HGV Industry Location: Manchester Salary: £60,000 £65,000 Per Annum + Company Benefits Were offering a fantastic career development opportunity for a driven and conscientious individual to join our team as an HGVAftersales Manager at our busy Manchester depot click apply for full job details
Dec 04, 2025
Full time
HGV Aftersales Manager HGV Industry Location: Manchester Salary: £60,000 £65,000 Per Annum + Company Benefits Were offering a fantastic career development opportunity for a driven and conscientious individual to join our team as an HGVAftersales Manager at our busy Manchester depot click apply for full job details
Hamilton Woods
Repairs Contact Centre Team Leader
Hamilton Woods Leyland, Lancashire
Repairs Contact Centre Team Leader Leyland, Lancashire 3 months+ £17 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Contact Centre Team Leader to work for a housing association in Lancashire within their repairs function click apply for full job details
Dec 04, 2025
Contractor
Repairs Contact Centre Team Leader Leyland, Lancashire 3 months+ £17 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Contact Centre Team Leader to work for a housing association in Lancashire within their repairs function click apply for full job details
Skillframe Ltd
Customer Service Advisor - Motor Industry
Skillframe Ltd Walton-on-thames, Surrey
Customer Service Advisor - Motor Industry Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiple calls efficiently. You will be able to work in a fast paced environment within a very friendly company. Any experience of working within the motor industry (Service, Parts, Customer Service, Reception), would be a distinct advantage. Hours - 45 hour week. Circa 30 - 33.000P.A. Walton on Thames
Dec 04, 2025
Full time
Customer Service Advisor - Motor Industry Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiple calls efficiently. You will be able to work in a fast paced environment within a very friendly company. Any experience of working within the motor industry (Service, Parts, Customer Service, Reception), would be a distinct advantage. Hours - 45 hour week. Circa 30 - 33.000P.A. Walton on Thames
Customer Care Advisor - Sunderland
Barclays Bank Plc Tower Hamlets, London
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Samuel Frank
Head of Service Delivery
Samuel Frank Ilkley, Yorkshire
Head of Service Delivery West Yorkshire - £65-70k + car allowance Samuel Frank is recruiting for a Head of Service Delivery for a specialist West Yorkshire based Engineering company. The successful Head of Service Delivery will need to be commercially astute, have first class communication skills as well as having experience of driving profitability across field service teams, repairs and refurbi click apply for full job details
Dec 04, 2025
Full time
Head of Service Delivery West Yorkshire - £65-70k + car allowance Samuel Frank is recruiting for a Head of Service Delivery for a specialist West Yorkshire based Engineering company. The successful Head of Service Delivery will need to be commercially astute, have first class communication skills as well as having experience of driving profitability across field service teams, repairs and refurbi click apply for full job details
Retention Manager
Thornley Groves
Retention Manager We believe great outcomes, begin with great people. Welcome to Thornley Groves, a trusted name in property across Manchester. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, Thornley Groves combines extensive local insight across with the resources of a wider network click apply for full job details
Dec 04, 2025
Full time
Retention Manager We believe great outcomes, begin with great people. Welcome to Thornley Groves, a trusted name in property across Manchester. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, Thornley Groves combines extensive local insight across with the resources of a wider network click apply for full job details
Customer Relations Advisor - Sunderland
Barclays Bank Plc Tower Hamlets, London
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 04, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Tapp Recruit Ltd
Service Advisor Motor Trade
Tapp Recruit Ltd Haywards Heath, Sussex
Tapp Recruit is looking for an experienced Service Advisor for there client in Haywards Heath. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Dec 04, 2025
Full time
Tapp Recruit is looking for an experienced Service Advisor for there client in Haywards Heath. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Spanish Client Service Associate
Fisher Investments City, London
The Opportunity: As a Spanish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce analyses and portfolio recommendations based on the current financial situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Spanish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team - it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things - so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Dec 04, 2025
Full time
The Opportunity: As a Spanish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce analyses and portfolio recommendations based on the current financial situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Spanish and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team - it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things - so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Adecco
Customer Service Advisor (Housing)
Adecco Wandsworth, London
JOB TITLE: Customer Service Officer (Housing) LOCATION: Wandsworth, SW18 1HR (Fully office based), also attend Twickenham Office, TW1 3BZ when required Working arrangements: Hybrid working available after training. PAY RATE: 19 PAYE / 24.57 Umbrella START DATE: Jan 2026 DURATION/Hours: 3-month contract/ 36 hours a week (Mon-Fri, 9-5) Role purpose: Dealing with housing calls for Wandsworth initially and then to include Richmond housing calls. Duties & Responsibilities: Handling customer enquiries received by all customer access channels including telephone, face to face, letter, email, website, SMS or other correspondence within agreed enquiry handle time and productivity target times and to agreed customer service and Council standards. To resolve enquires where possible at first point of contact following the agreed trained process to actively encourage customers to use the most efficient method to gain access to and information about council services. To maintain accurate records and information relating to the provision of customer services To complete any administrative tasks relating to Customer services, including to despatch leaflets, application forms, complete online requests, written correspondence, and emails in response to customer enquiries. Ability to use relevant systems to monitor as necessary to monitor queues/waiting times. Ensuring any potential wait times above service delivery standards are immediately brought to the attention of the appropriate senior Customer Service Advisor or member of the Customer Service management team. Knowledge, skills & experience: Strong customer service experience. Must be IT literate - we will test for this at the interview. Positive attitude and the ability to problem solve. Previously worked within a call/contact centre Knowledge and/or experience working within housing, e.g. housing benefits. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Dec 04, 2025
Contractor
JOB TITLE: Customer Service Officer (Housing) LOCATION: Wandsworth, SW18 1HR (Fully office based), also attend Twickenham Office, TW1 3BZ when required Working arrangements: Hybrid working available after training. PAY RATE: 19 PAYE / 24.57 Umbrella START DATE: Jan 2026 DURATION/Hours: 3-month contract/ 36 hours a week (Mon-Fri, 9-5) Role purpose: Dealing with housing calls for Wandsworth initially and then to include Richmond housing calls. Duties & Responsibilities: Handling customer enquiries received by all customer access channels including telephone, face to face, letter, email, website, SMS or other correspondence within agreed enquiry handle time and productivity target times and to agreed customer service and Council standards. To resolve enquires where possible at first point of contact following the agreed trained process to actively encourage customers to use the most efficient method to gain access to and information about council services. To maintain accurate records and information relating to the provision of customer services To complete any administrative tasks relating to Customer services, including to despatch leaflets, application forms, complete online requests, written correspondence, and emails in response to customer enquiries. Ability to use relevant systems to monitor as necessary to monitor queues/waiting times. Ensuring any potential wait times above service delivery standards are immediately brought to the attention of the appropriate senior Customer Service Advisor or member of the Customer Service management team. Knowledge, skills & experience: Strong customer service experience. Must be IT literate - we will test for this at the interview. Positive attitude and the ability to problem solve. Previously worked within a call/contact centre Knowledge and/or experience working within housing, e.g. housing benefits. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Service Coordinator - Maternity Cover
Pilgrims Europe Hyde, Cheshire
Location: Hyde (5 days on-site) Contract: Fixed-term maternity cover Hours: Full-time, Monday to Friday Are you passionate about delivering outstanding customer service and keeping operations running smoothly? We're looking for a proactive and organised Customer Service Coordinator to join our team in Hyde on a full-time basis to cover maternity leave click apply for full job details
Dec 04, 2025
Full time
Location: Hyde (5 days on-site) Contract: Fixed-term maternity cover Hours: Full-time, Monday to Friday Are you passionate about delivering outstanding customer service and keeping operations running smoothly? We're looking for a proactive and organised Customer Service Coordinator to join our team in Hyde on a full-time basis to cover maternity leave click apply for full job details
EE
Apprentice Customer Service Advisor
EE Saltash, Cornwall
Where : EE Plymouth Full time : Permanent Salary : £21,620 per year Start Date: 16th February 2026 Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £ 21,620 rising to £25,684 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts of f your Mobile and Broadband packages, starting at £10 a month Huge d iscounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Dec 04, 2025
Full time
Where : EE Plymouth Full time : Permanent Salary : £21,620 per year Start Date: 16th February 2026 Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £ 21,620 rising to £25,684 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts of f your Mobile and Broadband packages, starting at £10 a month Huge d iscounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Auto Skills UK
Service Advisor
Auto Skills UK Basingstoke, Hampshire
Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439
Dec 04, 2025
Full time
Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439
Samuel Frank
Aftermarket Services Manager
Samuel Frank Middlesbrough, Yorkshire
Aftermarket Services Manager North Yorkshire Electro-Mechanical Equipment - £60-70k + overtime + car allowance+ 30 days holiday + enhanced pension scheme Samuel Frank is recruiting for an experienced Aftermarket Services Manager for a well-established engineering business with a long history of delivering specialist machinery to the heavy industrial sector click apply for full job details
Dec 04, 2025
Full time
Aftermarket Services Manager North Yorkshire Electro-Mechanical Equipment - £60-70k + overtime + car allowance+ 30 days holiday + enhanced pension scheme Samuel Frank is recruiting for an experienced Aftermarket Services Manager for a well-established engineering business with a long history of delivering specialist machinery to the heavy industrial sector click apply for full job details
EE
Customer Service Advisor
EE
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Dec 04, 2025
Full time
Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £25,087.00 (£12.82 per hour), plus incentives and bonuses. Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sytner
BMW Trainee Service Advisor
Sytner Tamworth, Staffordshire
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Tamworth. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dec 04, 2025
Full time
About the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Tamworth. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About you We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service particularly in a busy or call-handling environment would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
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