We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details
May 13, 2026
Full time
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details
About The Role Customer Service Advisor Skelmersdale Good salary, great team and additional benefits Monday to Friday, full time hours, no evening or weekend working Customer Service Experts local to Skelmersdale? A rewarding job just for you! Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career you have been looking for! Here are some quick questions to help you: Do you enjoy helping customers and have experience doing so over the phone? Are you great at listening and asking questions to find the right solutions for customers? Do you want a career rather than a job? Are you looking for a rewarding job in an established company where your work is valued? If so, let us recognise how important you are and support you in a career you will enjoy. This is your chance to shine at the UKs leading hygiene services company - and you will love it here This role is so much more than customer service. You'll join a friendly, engaging contact centre team, speaking with existing and new customers about our products and services. We'll support you and help you develop in your career here too, enhancing skills you have and learning new ones. You'll find this a vibrant, fun place to work, with a real family feeling, one of many reasons you will love it here. The hours are great too - you'll be working Monday to Friday (guaranteed full-time hours), with no evening or weekend working. Further benefits include discounts to help with living costs. Your role as Customer Service Advisor at Direct365 You'll be talking to new and existing customers each day on our contact centre. You'll need excellent communication skills for great conversations by phone and e-mail. Computer skills are really important too, to update our database while speaking with our customers. Experience in a contact centre would be an advantage. Customers are at the heart of what we do, so your ability to build rapport and influence is important. Most important is a can-do attitude, someone who really cares and takes pride in their work In return for your commitment and expertise as a Customer Service Advisor, you will get: A salary of £24,959.95 in a secure, permanent full-time position No weekend or evening working - great hours Monday to Friday (37.5 hours a week) Amazing employee discounts with major supermarkets and retailers with 'phs Perks' Training to expand your skills. We offer accredited ILM training through external and in-house training Apprenticeship opportunities on completion of the probationary period 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme Free Parking onsite so no parking costs Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more If you enjoy a role where you get to improve customer satisfaction with every person you speak with, we want to hear from you. Apply Now . About us At Direct365, our vision is to be the UK's number one provider of essential workplace products and services for small businesses. We value helpfulness, reliability and innovation within our employee base, and believe in giving everyone the freedom to do what they do best. Our aim is to combine our buying power with friendly expert advice for everyone's peace of mind that the job's well done.Direct365 is part of the phs Group, the UKs leading Hygiene Services provider. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
May 13, 2026
Full time
About The Role Customer Service Advisor Skelmersdale Good salary, great team and additional benefits Monday to Friday, full time hours, no evening or weekend working Customer Service Experts local to Skelmersdale? A rewarding job just for you! Excellent at listening to customers, understanding their needs, and resolving their enquiries over the phone? This is the career you have been looking for! Here are some quick questions to help you: Do you enjoy helping customers and have experience doing so over the phone? Are you great at listening and asking questions to find the right solutions for customers? Do you want a career rather than a job? Are you looking for a rewarding job in an established company where your work is valued? If so, let us recognise how important you are and support you in a career you will enjoy. This is your chance to shine at the UKs leading hygiene services company - and you will love it here This role is so much more than customer service. You'll join a friendly, engaging contact centre team, speaking with existing and new customers about our products and services. We'll support you and help you develop in your career here too, enhancing skills you have and learning new ones. You'll find this a vibrant, fun place to work, with a real family feeling, one of many reasons you will love it here. The hours are great too - you'll be working Monday to Friday (guaranteed full-time hours), with no evening or weekend working. Further benefits include discounts to help with living costs. Your role as Customer Service Advisor at Direct365 You'll be talking to new and existing customers each day on our contact centre. You'll need excellent communication skills for great conversations by phone and e-mail. Computer skills are really important too, to update our database while speaking with our customers. Experience in a contact centre would be an advantage. Customers are at the heart of what we do, so your ability to build rapport and influence is important. Most important is a can-do attitude, someone who really cares and takes pride in their work In return for your commitment and expertise as a Customer Service Advisor, you will get: A salary of £24,959.95 in a secure, permanent full-time position No weekend or evening working - great hours Monday to Friday (37.5 hours a week) Amazing employee discounts with major supermarkets and retailers with 'phs Perks' Training to expand your skills. We offer accredited ILM training through external and in-house training Apprenticeship opportunities on completion of the probationary period 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme Free Parking onsite so no parking costs Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more If you enjoy a role where you get to improve customer satisfaction with every person you speak with, we want to hear from you. Apply Now . About us At Direct365, our vision is to be the UK's number one provider of essential workplace products and services for small businesses. We value helpfulness, reliability and innovation within our employee base, and believe in giving everyone the freedom to do what they do best. Our aim is to combine our buying power with friendly expert advice for everyone's peace of mind that the job's well done.Direct365 is part of the phs Group, the UKs leading Hygiene Services provider. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Responsibilities Deal with customers and ensure everything runs smoothly in the customer area Make children feel welcome, hand out balloons and organise special events Look after customers' specific needs and keep high standards of cleanliness in the dining area and toilets Create a warm and welcoming atmosphere Maintain positive communication with customers at all times and keep the manager informed about customer satisfaction Qualifications Genuine smile and the ability to connect with customers Friendly, welcoming, courteous and helpful behaviour Effective communication skills such as attentive listening, face to face verbal communication and eye contact Ability to maintain high energy levels while working efficiently and productively Works well as part of a team Benefits Holiday pay Service Awards Meal allowance Employee discounts from top high street and online brands
May 13, 2026
Full time
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Responsibilities Deal with customers and ensure everything runs smoothly in the customer area Make children feel welcome, hand out balloons and organise special events Look after customers' specific needs and keep high standards of cleanliness in the dining area and toilets Create a warm and welcoming atmosphere Maintain positive communication with customers at all times and keep the manager informed about customer satisfaction Qualifications Genuine smile and the ability to connect with customers Friendly, welcoming, courteous and helpful behaviour Effective communication skills such as attentive listening, face to face verbal communication and eye contact Ability to maintain high energy levels while working efficiently and productively Works well as part of a team Benefits Holiday pay Service Awards Meal allowance Employee discounts from top high street and online brands
We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol. As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner. You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise. The package: Competitive basic salary and annual bonus Generous annual leave plus bank holidays 2 volunteering days per annum Private medical insurance, with employee paid cover Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal including discounts About you: Previous experience working in customer service. Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints in a calm manner Strong administrative skills Good planning and organisation skills Excellent communications skills Team player
May 13, 2026
Full time
We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their friendly team in Bristol. As a Customer Service Coordinator, you will deal with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner. You will be dealing with customer concerns received via email and telephone, appointing contractors to deal with any snagging or defects that arise. The package: Competitive basic salary and annual bonus Generous annual leave plus bank holidays 2 volunteering days per annum Private medical insurance, with employee paid cover Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal including discounts About you: Previous experience working in customer service. Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints in a calm manner Strong administrative skills Good planning and organisation skills Excellent communications skills Team player
A technology solutions provider is seeking a 1st Line Technical Support Agent in Rochester, Kent. The role involves delivering excellent customer service by logging calls, resolving support issues, and maintaining customer satisfaction. Essential skills include knowledge of Microsoft operating systems and applications, strong communication, and the ability to prioritize multiple tasks. Ideal candidates will have IT qualifications and experience with support products. This full-time position offers a collaborative working environment with excellent benefits.
May 13, 2026
Full time
A technology solutions provider is seeking a 1st Line Technical Support Agent in Rochester, Kent. The role involves delivering excellent customer service by logging calls, resolving support issues, and maintaining customer satisfaction. Essential skills include knowledge of Microsoft operating systems and applications, strong communication, and the ability to prioritize multiple tasks. Ideal candidates will have IT qualifications and experience with support products. This full-time position offers a collaborative working environment with excellent benefits.
HR Careers & Nationwide Recruitment Service
Newcastle, Staffordshire
Customer Service Advisor (E-commerce / Online Marketplaces) Location: Near Stoke-on-Trent (Staffordshire area), commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding towns/villages. A successful online and offline company is looking for a Customer Service Advisor to support its growing online ecommerce operation , providing a first-class experience across online marketplaces (including the company website and major marketplace platforms). What you'll be doing Handling customer queries across e-commerce marketplaces (website and major platforms such as Amazon/eBay-style channels) Responding via telephone, webchat and email Managing customer accounts (updating details, placing manual orders) Working with third-party logistics, outsourcing warehousing, picking/packing, inventory and transport to a specialist providers) to keep orders moving to agreed service levels Managing returns and coordinating with internal Quality/Product teams to reach the best outcome Investigating delayed/lost deliveries with logistics partners and couriers Spotting recurring issues and suggesting improvements to website content and product listings Working closely with internal teams (including Marketing) to plan workload around upcoming campaigns and remain on-brand What we're looking for Strong customer service experience (B2C or ecommerce ideal) Excellent communication and listening skills Confident telephone manner Strong IT skills and ability to learn systems quickly Good communication skills strong MS Office and spredsheet skills Calm under pressure with strong organisation and prioritisation Customer-focused, results-oriented and able to make sound process decisions Location / Commutable from Near Stoke-on-Trent, Newcastle-under-Lyme area, Kidsgrove, Keele , Chesterton, Cross Heath, Knutton, Wolstanton, Silverdale, Porthill, Bradwell, Staffordshire, May Bank, Talke, Audley, Alsagers Bank, Baldwins Gate, Betley, Madeley, Woore, Whitmore, Maer, Loggerheads, Newchapel, Harriseahead, Halmer End and surrounding settlements.
May 13, 2026
Full time
Customer Service Advisor (E-commerce / Online Marketplaces) Location: Near Stoke-on-Trent (Staffordshire area), commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding towns/villages. A successful online and offline company is looking for a Customer Service Advisor to support its growing online ecommerce operation , providing a first-class experience across online marketplaces (including the company website and major marketplace platforms). What you'll be doing Handling customer queries across e-commerce marketplaces (website and major platforms such as Amazon/eBay-style channels) Responding via telephone, webchat and email Managing customer accounts (updating details, placing manual orders) Working with third-party logistics, outsourcing warehousing, picking/packing, inventory and transport to a specialist providers) to keep orders moving to agreed service levels Managing returns and coordinating with internal Quality/Product teams to reach the best outcome Investigating delayed/lost deliveries with logistics partners and couriers Spotting recurring issues and suggesting improvements to website content and product listings Working closely with internal teams (including Marketing) to plan workload around upcoming campaigns and remain on-brand What we're looking for Strong customer service experience (B2C or ecommerce ideal) Excellent communication and listening skills Confident telephone manner Strong IT skills and ability to learn systems quickly Good communication skills strong MS Office and spredsheet skills Calm under pressure with strong organisation and prioritisation Customer-focused, results-oriented and able to make sound process decisions Location / Commutable from Near Stoke-on-Trent, Newcastle-under-Lyme area, Kidsgrove, Keele , Chesterton, Cross Heath, Knutton, Wolstanton, Silverdale, Porthill, Bradwell, Staffordshire, May Bank, Talke, Audley, Alsagers Bank, Baldwins Gate, Betley, Madeley, Woore, Whitmore, Maer, Loggerheads, Newchapel, Harriseahead, Halmer End and surrounding settlements.
Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 25,000 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 13, 2026
Full time
Role: Customer Retentions Advisor Location: Altrincham (hybrid working 2/3 days per week in office) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 25,000 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Hybrid working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Owen Daniels are working with a leading aerospace manufacturer looking to appoint an experienced Account Manager to take ownership of key customer accounts, alongside a number of smaller customers across the sector. This is a customer-facing commercial role focused on managing relationships, coordinating delivery expectations, handling escalations and ensuring a high level of service across complex manufacturing programmes. You will act as the main point of contact for your accounts, building strong customer partnerships whilst working closely with internal planning, production, quality and supply chain teams to ensure orders, schedules and commitments are delivered effectively. This role would suit someone with previous account management or customer management experience gained within aerospace or another highly regulated manufacturing environment.Salary: £35,000 - £40,000 p.a.Location: RedditchBenefits: Excellent, includes enhanced pension, life assurance, excellent development pathway plus many others. Key Responsibilities Manage aerospace accounts plus additional smaller customers Act as the primary point of contact for all day-to-day customer activity Build strong customer relationships and maintain service levels Negotiate delivery dates, schedule changes and customer priorities Manage supply issues, customer escalations and orderbook updates Work cross-functionally with planning, production, quality and engineering teams Support ongoing commercial discussions and identify opportunities for growth Requirements Previous Account Manager / Customer Account Manager / Customer experience Aerospace background preferred or experience within a regulated industry such as defence, automotive, medical or precision engineering Strong understanding of manufacturing, supply chain and customer delivery management Confident communicator with strong negotiation skills Commercially aware and highly organised To Apply If you are looking for a role where you can manage key aerospace customers and play a central part in delivery and commercial performance, please apply today.
May 13, 2026
Full time
Owen Daniels are working with a leading aerospace manufacturer looking to appoint an experienced Account Manager to take ownership of key customer accounts, alongside a number of smaller customers across the sector. This is a customer-facing commercial role focused on managing relationships, coordinating delivery expectations, handling escalations and ensuring a high level of service across complex manufacturing programmes. You will act as the main point of contact for your accounts, building strong customer partnerships whilst working closely with internal planning, production, quality and supply chain teams to ensure orders, schedules and commitments are delivered effectively. This role would suit someone with previous account management or customer management experience gained within aerospace or another highly regulated manufacturing environment.Salary: £35,000 - £40,000 p.a.Location: RedditchBenefits: Excellent, includes enhanced pension, life assurance, excellent development pathway plus many others. Key Responsibilities Manage aerospace accounts plus additional smaller customers Act as the primary point of contact for all day-to-day customer activity Build strong customer relationships and maintain service levels Negotiate delivery dates, schedule changes and customer priorities Manage supply issues, customer escalations and orderbook updates Work cross-functionally with planning, production, quality and engineering teams Support ongoing commercial discussions and identify opportunities for growth Requirements Previous Account Manager / Customer Account Manager / Customer experience Aerospace background preferred or experience within a regulated industry such as defence, automotive, medical or precision engineering Strong understanding of manufacturing, supply chain and customer delivery management Confident communicator with strong negotiation skills Commercially aware and highly organised To Apply If you are looking for a role where you can manage key aerospace customers and play a central part in delivery and commercial performance, please apply today.
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ Full time: 37.5 Hours a week Hourly Rate: £13.35 Whats in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ Full time: 37.5 Hours a week Hourly Rate: £13.35 Whats in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 13, 2026
Full time
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Bennett and Game Recruitment LTD
Harrow, Middlesex
Job Title: Manager (Accountancy Practice) Location: Harrow Package: £65,000 - £80,000 (depending on experience), healthcare scheme, bonus scheme, and more Working Hours: Full time, office based, Monday-Friday, 9am-5:30pm An exciting opportunity has arisen within a highly experienced, medium sized Accountancy Practice in Harrow, for a senior level Manager to join their growing team click apply for full job details
May 13, 2026
Full time
Job Title: Manager (Accountancy Practice) Location: Harrow Package: £65,000 - £80,000 (depending on experience), healthcare scheme, bonus scheme, and more Working Hours: Full time, office based, Monday-Friday, 9am-5:30pm An exciting opportunity has arisen within a highly experienced, medium sized Accountancy Practice in Harrow, for a senior level Manager to join their growing team click apply for full job details
Customer Service Advisor Do you enjoy chatting on the phone?Are you a problem solver?Can you think quickly when an emergency might arise that needs immediate attention.?If you've worked in an inbound customer service role before, we'd love to have a chat with you about our clients' opportunities.You'll be working in a busy inbound telephone and email response team, being the first point of contact for their customers, taking initial details, considering them for emergency response actions, discussing timeframes and updates on any delays that may occur.Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. Finer Details: Salary: £26,227.50 per annum. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Leatherhead based office If you feel that you match the above, don't hesitate to send us your CV for consideration.Refer a friend and earn up to £500!Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15591
May 13, 2026
Full time
Customer Service Advisor Do you enjoy chatting on the phone?Are you a problem solver?Can you think quickly when an emergency might arise that needs immediate attention.?If you've worked in an inbound customer service role before, we'd love to have a chat with you about our clients' opportunities.You'll be working in a busy inbound telephone and email response team, being the first point of contact for their customers, taking initial details, considering them for emergency response actions, discussing timeframes and updates on any delays that may occur.Your confident communication will definitely find a home in this team, we seek someone keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. Finer Details: Salary: £26,227.50 per annum. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Leatherhead based office If you feel that you match the above, don't hesitate to send us your CV for consideration.Refer a friend and earn up to £500!Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.KW15591
Agnew Leasing, 18 Boucher Way, Belfast, BT12 6RE Are you a motivated individual who works well in a team? Are you passionate about delivering the best service for customers? The Ideal person will have/be: Essential GCSE level or equivalent minimum grade C in Maths and English. Used Excel, Outlook and Microsoft word previously. Excellent communication and customer service skills. Well organised with excellent task management and organisational skills. Previous experience in one or more of the following: Car Rental Company, Service Department, Administration or CRM booking in a car dealership. Full driving licence. If you think you can demonstrate these skills then please click the Apply button and if successful we can offer an outstanding career opportunity. Downloads Job Description
May 13, 2026
Full time
Agnew Leasing, 18 Boucher Way, Belfast, BT12 6RE Are you a motivated individual who works well in a team? Are you passionate about delivering the best service for customers? The Ideal person will have/be: Essential GCSE level or equivalent minimum grade C in Maths and English. Used Excel, Outlook and Microsoft word previously. Excellent communication and customer service skills. Well organised with excellent task management and organisational skills. Previous experience in one or more of the following: Car Rental Company, Service Department, Administration or CRM booking in a car dealership. Full driving licence. If you think you can demonstrate these skills then please click the Apply button and if successful we can offer an outstanding career opportunity. Downloads Job Description
Service Advisor Basic: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location - Wokingham Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Up selling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Up selling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53190
May 13, 2026
Full time
Service Advisor Basic: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location - Wokingham Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Up selling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Up selling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 53190
Blackburn Full-Time Permanent The Company Our client is a well-established, fast-growing legal firm based in Blackburn, delivering specialist support to clients across the UK. Operating within a highly regulated environment, they are committed to providing outstanding customer outcomes while maintaining the highest standards of compliance, professionalism, and client care. With a strong reputation within the claims sector, the business combines expert legal knowledge with a people-first culture and a genuine commitment to continuous improvement. The Role An exciting opportunity has arisen for an experienced Customer Claims Team Leader to join a growing operations team within modern Blackburn offices. Reporting to the Head of Operations, you'll take ownership of the day-to-day leadership of a team of Customer Claims Handlers, ensuring high standards of service delivery, compliance, and performance are consistently achieved. The successful candidate will be a confident and supportive people leader who thrives in a fast-paced environment and is passionate about balancing commercial performance with exceptional customer care. Key Responsibilities Lead, coach, and motivate a team of Customer Claims Handlers Drive team and individual KPI performance, service levels, and quality standards Manage workloads and caseload allocation to ensure claims progress efficiently Monitor calls, written communications, and case quality to maintain compliance standards Conduct regular 1:1s, appraisals, and performance reviews Support employee development through coaching and targeted improvement plans Handle escalated customer issues and complaints professionally and empathetically Ensure vulnerable customers are supported appropriately and sensitively Manage performance, conduct, and absence issues in line with company policy Identify opportunities for continuous improvement across processes and service delivery Build strong working relationships across Compliance, HR, Training, and Operations teams What We're Looking For Previous experience leading a team within a customer service, claims, contact centre, or regulated environment Strong people management and coaching skills Proven ability to drive performance and achieve KPIs and service standards Experience managing complaints, escalations, and challenging conversations Excellent communication and organisational skills A resilient and professional approach within a fast-paced environment Strong attention to detail and commitment to compliance and customer care Confident using Microsoft Office and CRM/case management systems Previous experience within legal services, claims, or financial services would be advantageous Awareness of FCA Consumer Duty and/or SRA regulations would be beneficial What's on Offer Competitive salary Modern office environment in Blackburn town centre Career progression opportunities within a growing business Supportive and collaborative working culture Ongoing training and development opportunities If you're an experienced team leader looking to join a values-driven organisation where you can genuinely make an impact, we'd love to hear from you.
May 13, 2026
Full time
Blackburn Full-Time Permanent The Company Our client is a well-established, fast-growing legal firm based in Blackburn, delivering specialist support to clients across the UK. Operating within a highly regulated environment, they are committed to providing outstanding customer outcomes while maintaining the highest standards of compliance, professionalism, and client care. With a strong reputation within the claims sector, the business combines expert legal knowledge with a people-first culture and a genuine commitment to continuous improvement. The Role An exciting opportunity has arisen for an experienced Customer Claims Team Leader to join a growing operations team within modern Blackburn offices. Reporting to the Head of Operations, you'll take ownership of the day-to-day leadership of a team of Customer Claims Handlers, ensuring high standards of service delivery, compliance, and performance are consistently achieved. The successful candidate will be a confident and supportive people leader who thrives in a fast-paced environment and is passionate about balancing commercial performance with exceptional customer care. Key Responsibilities Lead, coach, and motivate a team of Customer Claims Handlers Drive team and individual KPI performance, service levels, and quality standards Manage workloads and caseload allocation to ensure claims progress efficiently Monitor calls, written communications, and case quality to maintain compliance standards Conduct regular 1:1s, appraisals, and performance reviews Support employee development through coaching and targeted improvement plans Handle escalated customer issues and complaints professionally and empathetically Ensure vulnerable customers are supported appropriately and sensitively Manage performance, conduct, and absence issues in line with company policy Identify opportunities for continuous improvement across processes and service delivery Build strong working relationships across Compliance, HR, Training, and Operations teams What We're Looking For Previous experience leading a team within a customer service, claims, contact centre, or regulated environment Strong people management and coaching skills Proven ability to drive performance and achieve KPIs and service standards Experience managing complaints, escalations, and challenging conversations Excellent communication and organisational skills A resilient and professional approach within a fast-paced environment Strong attention to detail and commitment to compliance and customer care Confident using Microsoft Office and CRM/case management systems Previous experience within legal services, claims, or financial services would be advantageous Awareness of FCA Consumer Duty and/or SRA regulations would be beneficial What's on Offer Competitive salary Modern office environment in Blackburn town centre Career progression opportunities within a growing business Supportive and collaborative working culture Ongoing training and development opportunities If you're an experienced team leader looking to join a values-driven organisation where you can genuinely make an impact, we'd love to hear from you.
A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. In this role, you will take ownership of operational standards and key performance indicators while coaching your team to succeed. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success. Offering competitive salaries and extensive benefits, this role presents a great opportunity for career growth.
May 13, 2026
Full time
A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. In this role, you will take ownership of operational standards and key performance indicators while coaching your team to succeed. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success. Offering competitive salaries and extensive benefits, this role presents a great opportunity for career growth.
Job Title: Customer Account Manager Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday Salary: 25,000 + bonus Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday Are you a driven and outgoing candidate with a passion for delivering excellent customer service? If this sounds like you and you are looking for a role where you are both office based and out in the field visiting clients and delivering great service, this could be an excellent opportunity for you! Joining a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Customer Account Manager we are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships. The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing new business opportunities. Key Objectives: Engage in consultative selling to identify customer needs and provide value-added solutions. Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty Achieve and exceed targets through a blend of account management and new business development Effectively communicate product offerings and solutions that meet client needs. Develop and maintain high level of product knowledge to offer the best tailored solutions to clients Conduct regular market analysis to identify new business opportunities. Complete and submit sales reports and paperwork. Provide quotations and process customer orders Maintain and update CRM database and Excel spreadsheets accurately This is an excellent opportunity to join a supportive, people-oriented organisation in a role where through delivering exceptional service and solutions to clients, you can make a real impact! Our client is looking to hire as soon as possible so please do apply today! Note: Candidates must possess a full UK Driving licence to be considered for this role Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 13, 2026
Full time
Job Title: Customer Account Manager Location: Sheffield and surrounding areas. Office and field-based covering South Sheffield, Chesterfield and Mansfield Working Pattern: Full Time - 9:30am - 4:30pm Monday to Friday Salary: 25,000 + bonus Benefits: Excellent working hours (32.5 hours per week!), uncapped bonus, 25 days holiday + additional day off for your birthday Are you a driven and outgoing candidate with a passion for delivering excellent customer service? If this sounds like you and you are looking for a role where you are both office based and out in the field visiting clients and delivering great service, this could be an excellent opportunity for you! Joining a well-established organisation based in Sheffield, known for its friendly and team-focused culture, as a Customer Account Manager we are seeking someone with exceptional communication skills and a personable approach to building rapport. You will be confident engaging with customers both over the phone and face-to-face, with a genuine passion for developing strong professional relationships. The ideal candidate will have experience in a similar B2B role, managing existing accounts and/or identifying and developing new business opportunities. Key Objectives: Engage in consultative selling to identify customer needs and provide value-added solutions. Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty Achieve and exceed targets through a blend of account management and new business development Effectively communicate product offerings and solutions that meet client needs. Develop and maintain high level of product knowledge to offer the best tailored solutions to clients Conduct regular market analysis to identify new business opportunities. Complete and submit sales reports and paperwork. Provide quotations and process customer orders Maintain and update CRM database and Excel spreadsheets accurately This is an excellent opportunity to join a supportive, people-oriented organisation in a role where through delivering exceptional service and solutions to clients, you can make a real impact! Our client is looking to hire as soon as possible so please do apply today! Note: Candidates must possess a full UK Driving licence to be considered for this role Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ Full time: 37.5 Hours a week Hourly Rate: £13.35 Whats in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ Full time: 37.5 Hours a week Hourly Rate: £13.35 Whats in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service (Automotive) Walton-on-Thames (Commutable from: Walton, South West London, Weybridge, Staines, Twickenham, Mitcham, Croydon, Richmond, Woking, Kingston, Leatherhead, Epsom) £30,000 + (£40,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Automotive experience, looking to work for a global leading company offering a great earning potential and an unmatched benefits package?On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities.This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor.You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care.This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. 42 hours contracted per week. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Walton. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 13, 2026
Full time
Customer Service (Automotive) Walton-on-Thames (Commutable from: Walton, South West London, Weybridge, Staines, Twickenham, Mitcham, Croydon, Richmond, Woking, Kingston, Leatherhead, Epsom) £30,000 + (£40,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Automotive experience, looking to work for a global leading company offering a great earning potential and an unmatched benefits package?On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities.This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor.You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care.This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. 42 hours contracted per week. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Walton. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction. The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management). Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance e click apply for full job details
May 13, 2026
Contractor
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction. The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management). Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance e click apply for full job details
A recruitment agency is seeking a Customer Service Assistant to provide exceptional service to patients and healthcare professionals in Littlehampton. The role involves handling incoming calls, processing orders, and resolving queries effectively. Applicants should possess excellent communication skills, the ability to learn new technologies, and be a reliable team player willing to commute to Crawley weekly. This position promises a supportive office environment and offers various benefits including company events and on-site parking.
May 13, 2026
Full time
A recruitment agency is seeking a Customer Service Assistant to provide exceptional service to patients and healthcare professionals in Littlehampton. The role involves handling incoming calls, processing orders, and resolving queries effectively. Applicants should possess excellent communication skills, the ability to learn new technologies, and be a reliable team player willing to commute to Crawley weekly. This position promises a supportive office environment and offers various benefits including company events and on-site parking.
Quickline Communications
Eppleworth, North Humberside
Customer Service Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role, ideally within a call centre environment. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
May 13, 2026
Full time
Customer Service Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role, ideally within a call centre environment. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Job Title: Client Engagement Manager Industry: Financial Services Location: Hybrid (Home + London office) Salary: Up to £60,000 Job Ref: 10047 Recruit UK are working with a leading financial planning organisation who are seeking a Client Engagement Manager to lead and develop their growing engagement hub. This is a great opportunity for someone who enjoys managing people, refining processes, and still being hands-on with high-quality client engagement. The Role: As Client Engagement Manager, you will oversee the full engagement function, starting with managing one associate and expanding the team as lead volume grows. You will work across multiple lead sources, digital, event/webinar-based, and partnerships, ensuring leads are validated, prioritised, and allocated efficiently. Duties include, but are not limited to: Managing, supporting, and developing the Client Engagement Associate Validating leads from multiple sources and allocating them through relevant channels Handling complex or higher priority leads directly Overseeing partnerships, ensuring strong process flow and relationship management Leading webinars, presentations, and client-facing sessions as required Reviewing and improving scripts, KPIs, and quality frameworks Supporting occasional content creation related to client engagement Ensuring data accuracy and consistency across systems Monitoring upcoming calls, pipeline activity, and overall lead quality Driving continuous improvement of engagement processes and team performance Leading by example to demonstrate best practice Working with internal stakeholders to ensure a smooth client experience, and maximisation of results from marketing efforts. Skills and experience required: Level 4 Diploma in Regulated Financial Planning Strong understanding of the financial planning process Experience managing or mentoring a team, or stepping up into leadership (desirable) Proven track record in lead management, client engagement, or advice support roles Comfortable in a target-driven, performance-focused environment Confident hosting webinars or delivering client presentations What's in it for you: Salary up to £60,000 Discretionary bonus 5% pension 25 days holiday + bank holidays (option to buy a further 5 days) Group life cover x4 Private healthcare Hybrid working - home-based with access to London hub locations
May 13, 2026
Full time
Job Title: Client Engagement Manager Industry: Financial Services Location: Hybrid (Home + London office) Salary: Up to £60,000 Job Ref: 10047 Recruit UK are working with a leading financial planning organisation who are seeking a Client Engagement Manager to lead and develop their growing engagement hub. This is a great opportunity for someone who enjoys managing people, refining processes, and still being hands-on with high-quality client engagement. The Role: As Client Engagement Manager, you will oversee the full engagement function, starting with managing one associate and expanding the team as lead volume grows. You will work across multiple lead sources, digital, event/webinar-based, and partnerships, ensuring leads are validated, prioritised, and allocated efficiently. Duties include, but are not limited to: Managing, supporting, and developing the Client Engagement Associate Validating leads from multiple sources and allocating them through relevant channels Handling complex or higher priority leads directly Overseeing partnerships, ensuring strong process flow and relationship management Leading webinars, presentations, and client-facing sessions as required Reviewing and improving scripts, KPIs, and quality frameworks Supporting occasional content creation related to client engagement Ensuring data accuracy and consistency across systems Monitoring upcoming calls, pipeline activity, and overall lead quality Driving continuous improvement of engagement processes and team performance Leading by example to demonstrate best practice Working with internal stakeholders to ensure a smooth client experience, and maximisation of results from marketing efforts. Skills and experience required: Level 4 Diploma in Regulated Financial Planning Strong understanding of the financial planning process Experience managing or mentoring a team, or stepping up into leadership (desirable) Proven track record in lead management, client engagement, or advice support roles Comfortable in a target-driven, performance-focused environment Confident hosting webinars or delivering client presentations What's in it for you: Salary up to £60,000 Discretionary bonus 5% pension 25 days holiday + bank holidays (option to buy a further 5 days) Group life cover x4 Private healthcare Hybrid working - home-based with access to London hub locations
A leading entertainment company is seeking a Customer Services Team Lead for its London studio. This full-time role involves leading a team dedicated to providing exceptional visitor experiences. Responsibilities include coaching staff, managing inquiries both in-store and online, and enhancing customer service quality. Candidates should have at least 2 years of experience in a customer-focused role, supervisory skills, and strong communication abilities. Regular weekend and evening shifts are required, ensuring outstanding service delivery.
May 13, 2026
Full time
A leading entertainment company is seeking a Customer Services Team Lead for its London studio. This full-time role involves leading a team dedicated to providing exceptional visitor experiences. Responsibilities include coaching staff, managing inquiries both in-store and online, and enhancing customer service quality. Candidates should have at least 2 years of experience in a customer-focused role, supervisory skills, and strong communication abilities. Regular weekend and evening shifts are required, ensuring outstanding service delivery.
Do you believe in supporting people to live the life they choose? Do you have experience working alongside people with a learning disability and leading teams to deliver truly person-centred support? Were looking for a passionate and values-driven Service Manager to lead our Learning Centres in Ampthill and Bedford click apply for full job details
May 13, 2026
Full time
Do you believe in supporting people to live the life they choose? Do you have experience working alongside people with a learning disability and leading teams to deliver truly person-centred support? Were looking for a passionate and values-driven Service Manager to lead our Learning Centres in Ampthill and Bedford click apply for full job details
Customer Accounts Representative Location: Shipley, West Yorkshire (office-based) Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week) Join a Customer Operations team and help deliver excellent customer experiences. In this role, you ll support billing, metering, and front-line customer service while helping drive continuous improvement. What You ll Do Manage the billing cycle, resolving exceptions and meeting deadlines. Maintain accurate customer and meter data for billing and Pay-As-You-Go services. Handle customer and client queries via phone, email, chat, and social media. Support customers by promoting digital self-service tools. Log and escalate complaints in line with policy. Work collaboratively across teams to resolve issues. Participate in social media monitoring and responses. Support onboarding by guiding new team members. What You Bring Strong Microsoft Office skills and confidence using social media. Excellent written and verbal communication. Ability to prioritise in a fast-paced environment. Calm, empathetic, customer-focused approach. Accurate data entry and record-keeping. Team-focused mindset. Qualifications & Experience GCSEs or NVQ Level 2/3 in Administration (or equivalent). Experience in customer service or billing administration is beneficial Interested? Apply Today!
May 13, 2026
Full time
Customer Accounts Representative Location: Shipley, West Yorkshire (office-based) Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week) Join a Customer Operations team and help deliver excellent customer experiences. In this role, you ll support billing, metering, and front-line customer service while helping drive continuous improvement. What You ll Do Manage the billing cycle, resolving exceptions and meeting deadlines. Maintain accurate customer and meter data for billing and Pay-As-You-Go services. Handle customer and client queries via phone, email, chat, and social media. Support customers by promoting digital self-service tools. Log and escalate complaints in line with policy. Work collaboratively across teams to resolve issues. Participate in social media monitoring and responses. Support onboarding by guiding new team members. What You Bring Strong Microsoft Office skills and confidence using social media. Excellent written and verbal communication. Ability to prioritise in a fast-paced environment. Calm, empathetic, customer-focused approach. Accurate data entry and record-keeping. Team-focused mindset. Qualifications & Experience GCSEs or NVQ Level 2/3 in Administration (or equivalent). Experience in customer service or billing administration is beneficial Interested? Apply Today!
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Start Date - 06/07/2026 Shift Pattern is Full Time Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ Full time: 37.5 Hours a week Hourly Rate: £13.35 Whats in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
May 13, 2026
Full time
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ Full time: 37.5 Hours a week Hourly Rate: £13.35 Whats in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Morgan Parkes Recruitment Limited
Coventry, Warwickshire
Job Advert: Customer Experience Advisor Duration: 6 months fixed term contract Location: Coventry Salary: £25,300 Working Hours: Full Time Monday to Friday, 9 to 5, hybrid working - 3 to 4 days in office Role Purpose for a Customer Experience Advisor: Covering a busy period within the business, you will be reporting to the Customer Care Manager and working as part of a team to ensure effective, seamless working between the Sales and Marketing teams, Showroom, Finance and Distribution/Fulfilment Departments. Key Responsibilities of a Customer Experience Advisor: Ensure inbound queries are dealt with in an effective manner Provide an excellent customer experience Investigating customers issue offering time, and cost appropriate solutions and feeding back into the business to ensure root causes are addressed accordingly Deal with complaints and escalate when required Proactively manage queries via social media channels to ensure timely and appropriate responses are provided in a public forum Update the in house database to ensure records are kept of contact with the customer Liaise with courier companies regarding deliveries and queries Complete refund authorisation if required Key Skills/Attributes of a Customer Experience Advisor: Previous experience in a customer focused role Exceptional communication skills with the ability to build rapport with customers quickly Highly organised, efficient and capable of completing tasks within set timeframes Positive attitude and the ability to work effectively both independently and as part of a team Passionate at providing excellent customer service Proficient in Microsoft applications If you're enthusiastic, motivated, and eager to contribute to a thriving business, we'd love to hear from you. Apply today to join the team as a Customer Experience Advisor and take the next step in your career. For more information, please send your CV in or apply online for this role.
May 13, 2026
Contractor
Job Advert: Customer Experience Advisor Duration: 6 months fixed term contract Location: Coventry Salary: £25,300 Working Hours: Full Time Monday to Friday, 9 to 5, hybrid working - 3 to 4 days in office Role Purpose for a Customer Experience Advisor: Covering a busy period within the business, you will be reporting to the Customer Care Manager and working as part of a team to ensure effective, seamless working between the Sales and Marketing teams, Showroom, Finance and Distribution/Fulfilment Departments. Key Responsibilities of a Customer Experience Advisor: Ensure inbound queries are dealt with in an effective manner Provide an excellent customer experience Investigating customers issue offering time, and cost appropriate solutions and feeding back into the business to ensure root causes are addressed accordingly Deal with complaints and escalate when required Proactively manage queries via social media channels to ensure timely and appropriate responses are provided in a public forum Update the in house database to ensure records are kept of contact with the customer Liaise with courier companies regarding deliveries and queries Complete refund authorisation if required Key Skills/Attributes of a Customer Experience Advisor: Previous experience in a customer focused role Exceptional communication skills with the ability to build rapport with customers quickly Highly organised, efficient and capable of completing tasks within set timeframes Positive attitude and the ability to work effectively both independently and as part of a team Passionate at providing excellent customer service Proficient in Microsoft applications If you're enthusiastic, motivated, and eager to contribute to a thriving business, we'd love to hear from you. Apply today to join the team as a Customer Experience Advisor and take the next step in your career. For more information, please send your CV in or apply online for this role.
IT Delivery Analyst Wigan (Hybrid) Competitive salary plus great benefits Do you want to turbocharge an exciting career in technology? ? Do you have brilliant Excel and Office 365 skills? ? Are you great at managing stakeholders and building strong relationships? ? Do you have excellent communication skills and a proactive mindset? If so, ArrowXL is looking for an IT Delivery Analyst to join our team - w click apply for full job details
May 13, 2026
Full time
IT Delivery Analyst Wigan (Hybrid) Competitive salary plus great benefits Do you want to turbocharge an exciting career in technology? ? Do you have brilliant Excel and Office 365 skills? ? Are you great at managing stakeholders and building strong relationships? ? Do you have excellent communication skills and a proactive mindset? If so, ArrowXL is looking for an IT Delivery Analyst to join our team - w click apply for full job details
A leading car rental firm in Tapton is seeking an organised and enthusiastic Rental Customer Advisor. In this full-time role, you will provide high standards of customer service, assist in customer care, handle complaints, and complete administrative tasks effectively. Essential skills include strong administrative abilities and a full UK driving license. The company offers various benefits, including generous annual leave and private healthcare.
May 13, 2026
Full time
A leading car rental firm in Tapton is seeking an organised and enthusiastic Rental Customer Advisor. In this full-time role, you will provide high standards of customer service, assist in customer care, handle complaints, and complete administrative tasks effectively. Essential skills include strong administrative abilities and a full UK driving license. The company offers various benefits, including generous annual leave and private healthcare.
Order Management Administrator - Maternity Cover Our Client helps improve the way people live and work by bringing together talented people to create innovative technology solutions. Their goal is to support customers in achieving their ambitions and making an impact. Our Client stands out by combining technology and financial solutions, helping customers reach their business goals more quickly and effectively. The Circular Economy focuses on moving away from a "take, make, dispose" approach towards a more sustainable, reusable system. It looks at the full lifecycle of products-from how they're made and used to how they're reused or recycled-to extend their lifespan and reduce costs. Their Asset Management Organisation plays an important role in this by managing end-of-lease equipment and IT returns, offering solutions like rental, pre-owned, and wholesale services to both internal and external customers. What the Wholesale Order Management team does: Manage orders from start to finish Communicate with customers daily (mainly by email) and build strong relationships Coordinate shipping and deliveries Keep track of payment terms and ensure invoices are paid on time Use tools like Excel, Outlook, and D365 every day Handle customer complaints and returns Support teammates during busy periods Produce operational reports Key skills: Understanding of order management and customer service Strong Excel and general MS Office skills Good time management and ability to juggle multiple tasks Team player who is flexible and proactive Strong communication skills (written and verbal) Problem-solving ability Able to work independently when needed High attention to detail and focus on accuracy/compliance Qualifications: Ideally degree qualified HNC/HND or similar also considered with relevant experience Experience: 0-2 years in order management, or similar roles like admin/customer service Experience acting as a link between customers and operations teams Strong relationship-building and communication skills Experience handling returns
May 13, 2026
Seasonal
Order Management Administrator - Maternity Cover Our Client helps improve the way people live and work by bringing together talented people to create innovative technology solutions. Their goal is to support customers in achieving their ambitions and making an impact. Our Client stands out by combining technology and financial solutions, helping customers reach their business goals more quickly and effectively. The Circular Economy focuses on moving away from a "take, make, dispose" approach towards a more sustainable, reusable system. It looks at the full lifecycle of products-from how they're made and used to how they're reused or recycled-to extend their lifespan and reduce costs. Their Asset Management Organisation plays an important role in this by managing end-of-lease equipment and IT returns, offering solutions like rental, pre-owned, and wholesale services to both internal and external customers. What the Wholesale Order Management team does: Manage orders from start to finish Communicate with customers daily (mainly by email) and build strong relationships Coordinate shipping and deliveries Keep track of payment terms and ensure invoices are paid on time Use tools like Excel, Outlook, and D365 every day Handle customer complaints and returns Support teammates during busy periods Produce operational reports Key skills: Understanding of order management and customer service Strong Excel and general MS Office skills Good time management and ability to juggle multiple tasks Team player who is flexible and proactive Strong communication skills (written and verbal) Problem-solving ability Able to work independently when needed High attention to detail and focus on accuracy/compliance Qualifications: Ideally degree qualified HNC/HND or similar also considered with relevant experience Experience: 0-2 years in order management, or similar roles like admin/customer service Experience acting as a link between customers and operations teams Strong relationship-building and communication skills Experience handling returns
Service Introduction / Service Transition Manager, Hybrid Service Introduction / Service Transition Manager required for a leading private sector organisation based in West London. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience working within large corporate organisations with multiple business units spread across mu click apply for full job details
May 13, 2026
Contractor
Service Introduction / Service Transition Manager, Hybrid Service Introduction / Service Transition Manager required for a leading private sector organisation based in West London. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience working within large corporate organisations with multiple business units spread across mu click apply for full job details
A travel service provider based in Liverpool is looking for a motivated Customer Service Representative to assist clients with travel inquiries and bookings. Ideal candidates will possess strong communication skills and a customer-oriented mindset. Responsibilities include responding to inquiries, providing travel information, and ensuring a positive customer experience. The role offers training, flexible working options, and opportunities for growth in the travel industry.
May 13, 2026
Full time
A travel service provider based in Liverpool is looking for a motivated Customer Service Representative to assist clients with travel inquiries and bookings. Ideal candidates will possess strong communication skills and a customer-oriented mindset. Responsibilities include responding to inquiries, providing travel information, and ensuring a positive customer experience. The role offers training, flexible working options, and opportunities for growth in the travel industry.
SourceRight Recruitment Ltd
High Wycombe, Buckinghamshire
To provide first class customer service to all customers within the Household/Service division. The Customer Service Co-Ordinator is responsible for accepting ownership of all calls into the department and ensuring that they are handled quickly and to full customer satisfaction. The scope of the position is broad and the Co-ordinators are expected to provide full administration support for the department and service engineers. Job Outline: To handle all calls, effectively, efficiently and with professionalism to ensure customer satisfaction. Process all orders accurately and in a timely manner, in accordance with procedures. Booking of service calls accurately, whilst optimising engineer routing within Service database. Responsible for all service administration, including, contract renewals and promoting the sales of service contracts and extended warranties. To handle all return requests, arranging, logging, tracking and raising credits where appropriate, accurately and within a timely manner. Personal Competencies: Excellent customer service skills and ability to work well under pressure. Good telephone manner Strong communication skills Work on own initiative as well as part of the team Strong customer service experience
May 13, 2026
Full time
To provide first class customer service to all customers within the Household/Service division. The Customer Service Co-Ordinator is responsible for accepting ownership of all calls into the department and ensuring that they are handled quickly and to full customer satisfaction. The scope of the position is broad and the Co-ordinators are expected to provide full administration support for the department and service engineers. Job Outline: To handle all calls, effectively, efficiently and with professionalism to ensure customer satisfaction. Process all orders accurately and in a timely manner, in accordance with procedures. Booking of service calls accurately, whilst optimising engineer routing within Service database. Responsible for all service administration, including, contract renewals and promoting the sales of service contracts and extended warranties. To handle all return requests, arranging, logging, tracking and raising credits where appropriate, accurately and within a timely manner. Personal Competencies: Excellent customer service skills and ability to work well under pressure. Good telephone manner Strong communication skills Work on own initiative as well as part of the team Strong customer service experience
Service Advisor Basic Salary: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location: Reading Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53181
May 13, 2026
Full time
Service Advisor Basic Salary: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location: Reading Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53181
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 13, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 13, 2026
Full time
Start Date: 06/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
May 13, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22 June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex Auto lease brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Multi-tasking between telephony and queue-based work. Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Solid communication and listening skills including a friendly telephone manner. Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
May 13, 2026
Seasonal
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE : 22 June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex Auto lease brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Multi-tasking between telephony and queue-based work. Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Solid communication and listening skills including a friendly telephone manner. Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Customer Services Team Lead - Warner Bros. Studio Tour London The Contact Centre at Warner Bros. Studio Tour London delivers world class visitor engagement, ensuring that our visitor experience across tours and retail, from the first contact point to the last, exceeds expectations and encourages repeat visits. As Customer Services Team Lead you will lead the Customer Services team, the first point of contact for enquiries within visitor experience and retail, both in store and online. You will be responsible for the smooth, efficient and safe running of the team, ensuring that customer and visitor experience from first contact to the last exceeds expectations and encourages repeat visits. Key Responsibilities Lead the team through example, ensuring operational readiness and adherence to highest standards of customer service. Motivate and lead, projecting positive attitudes. Work closely with Visitor Experience management to develop and implement operational procedures to enhance visitor and customer experience. Coach, develop and manage team; deliver training and onboarding as appropriate. Support monitoring and reporting on visitor and customer feedback, including online reviews and feedback forums. Operate and support internal staff engagement initiatives and activities in line with core company principles. Champion the visitor, ensuring that the team consistently delivers levels of excellence in customer service, from the first contact point to the last, exciting visitors, exceeding expectations, and encouraging repeat visits. Provide support across the wider Contact Centre, working closely with the Visitor Services Team Leads to ensure consistent service delivery, including weekend coverage as required. Essential Skills Required Proven track record working in a customer services or equivalent environment (2+ years) ideally within visitor attractions or retail. Previous experience using a CRM or inventory management system. Previous supervisory experience. Strong attention to detail. Advanced verbal communication skills. Excellent written communication skills. Patient and approachable with the ability to manage a team with diverse skills and experience. Proven track record in problem solving and confidence in making decisions. IT skills with a sound knowledge of Microsoft Office. Demonstrable track record of working to own initiative to test and review new ideas. Awareness of health and safety regulations. Working Pattern This full time role (40 hours a week) requires working shifts across a seven day rota. Regular weekend and evening work is required, as well as bank, school holidays and late evenings in rotation with other team members. The role is fully onsite and may be subject to reasonable notice changes in working agreement. Inclusion and Equal Opportunity Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal opportunity employer and consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit the accessibility page for instructions to submit your request.
May 13, 2026
Full time
Customer Services Team Lead - Warner Bros. Studio Tour London The Contact Centre at Warner Bros. Studio Tour London delivers world class visitor engagement, ensuring that our visitor experience across tours and retail, from the first contact point to the last, exceeds expectations and encourages repeat visits. As Customer Services Team Lead you will lead the Customer Services team, the first point of contact for enquiries within visitor experience and retail, both in store and online. You will be responsible for the smooth, efficient and safe running of the team, ensuring that customer and visitor experience from first contact to the last exceeds expectations and encourages repeat visits. Key Responsibilities Lead the team through example, ensuring operational readiness and adherence to highest standards of customer service. Motivate and lead, projecting positive attitudes. Work closely with Visitor Experience management to develop and implement operational procedures to enhance visitor and customer experience. Coach, develop and manage team; deliver training and onboarding as appropriate. Support monitoring and reporting on visitor and customer feedback, including online reviews and feedback forums. Operate and support internal staff engagement initiatives and activities in line with core company principles. Champion the visitor, ensuring that the team consistently delivers levels of excellence in customer service, from the first contact point to the last, exciting visitors, exceeding expectations, and encouraging repeat visits. Provide support across the wider Contact Centre, working closely with the Visitor Services Team Leads to ensure consistent service delivery, including weekend coverage as required. Essential Skills Required Proven track record working in a customer services or equivalent environment (2+ years) ideally within visitor attractions or retail. Previous experience using a CRM or inventory management system. Previous supervisory experience. Strong attention to detail. Advanced verbal communication skills. Excellent written communication skills. Patient and approachable with the ability to manage a team with diverse skills and experience. Proven track record in problem solving and confidence in making decisions. IT skills with a sound knowledge of Microsoft Office. Demonstrable track record of working to own initiative to test and review new ideas. Awareness of health and safety regulations. Working Pattern This full time role (40 hours a week) requires working shifts across a seven day rota. Regular weekend and evening work is required, as well as bank, school holidays and late evenings in rotation with other team members. The role is fully onsite and may be subject to reasonable notice changes in working agreement. Inclusion and Equal Opportunity Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal opportunity employer and consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit the accessibility page for instructions to submit your request.
Job Title: Customer Care Coordinator Location: Plymouth PL6 8EW. Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
May 13, 2026
Full time
Job Title: Customer Care Coordinator Location: Plymouth PL6 8EW. Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details
Service Advisor Location: Braintree Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53163
May 13, 2026
Full time
Service Advisor Location: Braintree Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53163
Job Title : Customer Service Administrator Job Summary : This role is responsible for coordinating service operations, managing customer inquiries, scheduling service appointments, and ensuring efficient workflow between customers, contractors, and management. The main aim is to complete work on time to an excellent standard, keeping the customer updated throughout the process. Throughout, show and provide a can-do positive attitude. Key Responsibilities : Administrative Support :• Take inbound calls from customers and deal with enquiries.• Log jobs on the service management system and progress accordingly. Customer Service & Coordination :• Respond to customer inquiries via phone, email, WhatsApp, providing timely and professional assistance.• Log and allocate jobs to contractors taking into consideration the priority level, availability, pricing of the subcontractor and KPI s.• Follow up with customers to ensure satisfaction and address any concerns for jobs a problem may have occurred, in consultation with the SM.• Have full responsibility and knowledge of the jobs and satisfaction for your allocated customer accounts ensuring every step of the process is completed in a timely manner. If something isn't satisfactory, this should be escalated to your line manager.• Ad Hoc cover for wider team as required during in holiday and busy periods.• Update customer portals as required providing support/cover as required. Scheduling & Workflow Management :• Coordinate service appointments, keeping the customer always updated and inline with SLA s.• Track and monitor service requests, ensuring timely completion using the company reporting (Daily Priorities). This includes chasing of customer quotations.• Communicate with contractors, suppliers and management to resolve scheduling conflicts or urgent service needs. Problems that cannot be overcome to a customer's satisfaction (SLA) are to be escalated to your line manager.• Organizing and processing of contract works as required (PPM s). This includes tracking of contract renewal dates and signed renewal contracts. Person Specification Essential Skills & Experience Excellent attention to detail with the ability to maintain accuracy in a fast-paced environment Strong organisational and time management skills Ability to prioritise workload effectively and meet deadlines Excellent telephone manner and a confident communicator with good written and spoken English Proficient in standard business software and systems (e.g. Microsoft Office / CRM) Ability to work independently as well as part of a team Confident liaising with customers, contractors, and internal teams Personal Attributes Thrives in a fast-paced, dynamic working environment Proactive and self-motivated with a positive attitude Reliable and dependable with a strong work ethic Adaptable and open to change Professional and courteous in all communications
May 13, 2026
Full time
Job Title : Customer Service Administrator Job Summary : This role is responsible for coordinating service operations, managing customer inquiries, scheduling service appointments, and ensuring efficient workflow between customers, contractors, and management. The main aim is to complete work on time to an excellent standard, keeping the customer updated throughout the process. Throughout, show and provide a can-do positive attitude. Key Responsibilities : Administrative Support :• Take inbound calls from customers and deal with enquiries.• Log jobs on the service management system and progress accordingly. Customer Service & Coordination :• Respond to customer inquiries via phone, email, WhatsApp, providing timely and professional assistance.• Log and allocate jobs to contractors taking into consideration the priority level, availability, pricing of the subcontractor and KPI s.• Follow up with customers to ensure satisfaction and address any concerns for jobs a problem may have occurred, in consultation with the SM.• Have full responsibility and knowledge of the jobs and satisfaction for your allocated customer accounts ensuring every step of the process is completed in a timely manner. If something isn't satisfactory, this should be escalated to your line manager.• Ad Hoc cover for wider team as required during in holiday and busy periods.• Update customer portals as required providing support/cover as required. Scheduling & Workflow Management :• Coordinate service appointments, keeping the customer always updated and inline with SLA s.• Track and monitor service requests, ensuring timely completion using the company reporting (Daily Priorities). This includes chasing of customer quotations.• Communicate with contractors, suppliers and management to resolve scheduling conflicts or urgent service needs. Problems that cannot be overcome to a customer's satisfaction (SLA) are to be escalated to your line manager.• Organizing and processing of contract works as required (PPM s). This includes tracking of contract renewal dates and signed renewal contracts. Person Specification Essential Skills & Experience Excellent attention to detail with the ability to maintain accuracy in a fast-paced environment Strong organisational and time management skills Ability to prioritise workload effectively and meet deadlines Excellent telephone manner and a confident communicator with good written and spoken English Proficient in standard business software and systems (e.g. Microsoft Office / CRM) Ability to work independently as well as part of a team Confident liaising with customers, contractors, and internal teams Personal Attributes Thrives in a fast-paced, dynamic working environment Proactive and self-motivated with a positive attitude Reliable and dependable with a strong work ethic Adaptable and open to change Professional and courteous in all communications
