Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. Key duties include: Responding to customer requests Managing incidents by logging, updating and closing Ascertain whether equipment/solutions are under a support contract and advise customer accordingly Liaising with suppliers, couriers, engineers, logistics and technical support consultants Produce reports when required Return of equipment to repair centres Key skills required: Well-organised with methodical approach to administration Previous experience within a customer service-related role can be retail, reception, hospitality etc Good attention to detail Good communication skills Familiar with Word, Excel and Outlook As mentioned earlier in the advert this is a career opportunity for someone looking to grow and develop. The Manager worked her way up through the team and team members have been promoted into other parts of the business. Some of the benefits include: as above, career progression, 25 days holiday + bank holidays, private health care, pension, cycle to work scheme, income protection, life assurance. The office is based in Reading and you will be required to work 2 days in the office and 3 from home If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Customer service, Customer, helpdesk, service delivery, order management, order processing
Jul 11, 2026
Full time
Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main purpose of this role is to manage customer requests and queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. Key duties include: Responding to customer requests Managing incidents by logging, updating and closing Ascertain whether equipment/solutions are under a support contract and advise customer accordingly Liaising with suppliers, couriers, engineers, logistics and technical support consultants Produce reports when required Return of equipment to repair centres Key skills required: Well-organised with methodical approach to administration Previous experience within a customer service-related role can be retail, reception, hospitality etc Good attention to detail Good communication skills Familiar with Word, Excel and Outlook As mentioned earlier in the advert this is a career opportunity for someone looking to grow and develop. The Manager worked her way up through the team and team members have been promoted into other parts of the business. Some of the benefits include: as above, career progression, 25 days holiday + bank holidays, private health care, pension, cycle to work scheme, income protection, life assurance. The office is based in Reading and you will be required to work 2 days in the office and 3 from home If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Customer service, Customer, helpdesk, service delivery, order management, order processing
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Logistics & Customer Service Assistant Location: Twyford Pay: £13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm Department: Logistics Reporting to: Customer Services Manager We're seeking a Logistics & Customer Service Assistant to join a growing and values-led business based in Twyford click apply for full job details
Jul 11, 2026
Full time
Logistics & Customer Service Assistant Location: Twyford Pay: £13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm Department: Logistics Reporting to: Customer Services Manager We're seeking a Logistics & Customer Service Assistant to join a growing and values-led business based in Twyford click apply for full job details
Customer Service Assistant Walton-on-Thames 25,500pa Benefits: Opportunities for career progression Hybrid working Supportive and friendly working environment Private medical cover Life insurance Modern facilities with free parking Comprehensive training and development opportunities We are seeking a passionate and enthusiastic Customer Service Assistant to join our client's team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation. Key Responsibilities: Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach Handle day-to-day client queries and respond to emails promptly and efficiently Contact and liaise with suppliers to ensure smooth operations and compliance Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately Assist the sales team by preparing quotations and supporting the sales process Ensure clients remain compliant with all necessary regulations through proactive communication and support Experience Required for This Role: Proven numeracy and analytical skills to support administrative and financial tasks Strong communication skills, with the ability to build and maintain relationships effectively Proficiency in Microsoft Office applications (Word, Excel, Outlook) Excellent organisational skills, with a keen eye for detail A self-motivated team player with a flexible working approach Ability to work well under pressure while maintaining a high standard of work Why Join Our Client's Team? Be part of a supportive and collaborative work environment where your contributions make a real impact Gain valuable experience and training opportunities to support your career growth Equal Opportunities Statement: Our client is an Equal Opportunities Employer that values diversity and is committed to creating an inclusive workplace for all. Applications are welcomed from suitably qualified candidates regardless of race, ethnicity, disability, age, religion or belief, sex, sexual orientation, gender identity, marital status or socio-economic background. We are committed to making reasonable adjustments where needed to ensure that everyone has the opportunity to succeed. Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity!
Jul 11, 2026
Full time
Customer Service Assistant Walton-on-Thames 25,500pa Benefits: Opportunities for career progression Hybrid working Supportive and friendly working environment Private medical cover Life insurance Modern facilities with free parking Comprehensive training and development opportunities We are seeking a passionate and enthusiastic Customer Service Assistant to join our client's team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation. Key Responsibilities: Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach Handle day-to-day client queries and respond to emails promptly and efficiently Contact and liaise with suppliers to ensure smooth operations and compliance Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately Assist the sales team by preparing quotations and supporting the sales process Ensure clients remain compliant with all necessary regulations through proactive communication and support Experience Required for This Role: Proven numeracy and analytical skills to support administrative and financial tasks Strong communication skills, with the ability to build and maintain relationships effectively Proficiency in Microsoft Office applications (Word, Excel, Outlook) Excellent organisational skills, with a keen eye for detail A self-motivated team player with a flexible working approach Ability to work well under pressure while maintaining a high standard of work Why Join Our Client's Team? Be part of a supportive and collaborative work environment where your contributions make a real impact Gain valuable experience and training opportunities to support your career growth Equal Opportunities Statement: Our client is an Equal Opportunities Employer that values diversity and is committed to creating an inclusive workplace for all. Applications are welcomed from suitably qualified candidates regardless of race, ethnicity, disability, age, religion or belief, sex, sexual orientation, gender identity, marital status or socio-economic background. We are committed to making reasonable adjustments where needed to ensure that everyone has the opportunity to succeed. Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity!
Salary £38,000 per year annum plus 34 days leave, rising to 39, and a health cash plan. Permanent, full time (37.5 hpw) Guildford, service based role, We cant offer a CoS for this role Home, a place where you belong Youll lead and coach a dedicated team delivering supported housing services that truly change lives click apply for full job details
Jul 11, 2026
Full time
Salary £38,000 per year annum plus 34 days leave, rising to 39, and a health cash plan. Permanent, full time (37.5 hpw) Guildford, service based role, We cant offer a CoS for this role Home, a place where you belong Youll lead and coach a dedicated team delivering supported housing services that truly change lives click apply for full job details
Student Recruitment and Support Adviser The Open University in Northern Ireland Academic Services 13.45 per hour PAYE Address: 110 Victoria St, Belfast BT1 3GN Start date asap End Date: Friday 30th October 2026. (Full commitment to the length of the contract is required). Full-time, 37 hours per week / successful candidates will be required to work to a flexible working shift pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Student Recruitment and Fees at The Open University in Ireland provides information and advice to enquirers and students on all aspects of studying with the Open University and on student enrolment by telephone, letter, e-mail and other electronic formats. In this role, you will be involved in the registration of students on Open University modules, qualifications and programmes and the maintenance of student and enquirer details, module and qualification records on corporate systems. You should be comfortable with technology, have excellent communication and organisational skills and be able to demonstrate attention to detail and accuracy in your work. You will also have well developed customer service skills. You will have a good working knowledge of Microsoft Office, and the ability to make effective use of a wide range of OU IT applications. Key Responsibilities To provide information and routine advice to support students and potential students in registration and study with The Open University, through both proactive and reactive contact via a number of channels including inbound and outbound phone calls, emails, letters, online webchat and social media, and face to face To undertake associated administrative and operational processes to action student and potential student requests: To access, utilise and update university systems and databases: To assist proactively in the development and continuous improvement of good internal and inter team working and service provision: To work as part of a flexible operation to provide support and answer queries from students, potential students and Associate Lecturers within agreed timescales. To continually develop skills and knowledge to maintain and improve personal performance. Skills and Experience Experience of outbound calling in a complex customer services environment. Experience of working in a multi-channel environment and coping with high volume telephone calls, emails and correspondence. Experience of answering and actioning diverse queries, using a wide range of information sources. Good communication skills, both oral and written. GCSE Maths and English at Grade C or above, or equivalent Relevant IT experience, including use of Office365 packages. Flexibility, including adaptability to changing circumstances, duties, work practices and systems and a commitment to ongoing development with the ability to demonstrate a rapid understanding of newly presented information. Good organisational skills, including experience of working productively and accurately with repetitive tasks in a deadline driven environment. An understanding of team working and the ability to work as part of a team. Desirable Relevant NVQ to Level 2 or above (e.g. Customer Services or Information, Advice and Guidance, Customer Care). Some familiarity with finance administration. Recent experience of working within a higher education environment. Experience of providing information and the ability to transfer this experience to a higher education context. Ability to use management information systems. Ability to use customer relationship management systems Work location At the start of the assignment the role will be fully office based for the 7-8 week training period. Thereafter the role will be hybrid and must be able to come into the office as and when required due to operational needs. Please note that there may be more frequent attendance required for the initial training period as well as holiday leave being restricted during this period. Leave will also be restricted in the busy peak periods, which are currently August-September and January-February. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click "Apply" now and upload your most recent CV to be considered for this opportunity.
Jul 11, 2026
Full time
Student Recruitment and Support Adviser The Open University in Northern Ireland Academic Services 13.45 per hour PAYE Address: 110 Victoria St, Belfast BT1 3GN Start date asap End Date: Friday 30th October 2026. (Full commitment to the length of the contract is required). Full-time, 37 hours per week / successful candidates will be required to work to a flexible working shift pattern which will be between the current opening hours of 8.00am - 6.30pm Monday to Friday. Student Recruitment and Fees at The Open University in Ireland provides information and advice to enquirers and students on all aspects of studying with the Open University and on student enrolment by telephone, letter, e-mail and other electronic formats. In this role, you will be involved in the registration of students on Open University modules, qualifications and programmes and the maintenance of student and enquirer details, module and qualification records on corporate systems. You should be comfortable with technology, have excellent communication and organisational skills and be able to demonstrate attention to detail and accuracy in your work. You will also have well developed customer service skills. You will have a good working knowledge of Microsoft Office, and the ability to make effective use of a wide range of OU IT applications. Key Responsibilities To provide information and routine advice to support students and potential students in registration and study with The Open University, through both proactive and reactive contact via a number of channels including inbound and outbound phone calls, emails, letters, online webchat and social media, and face to face To undertake associated administrative and operational processes to action student and potential student requests: To access, utilise and update university systems and databases: To assist proactively in the development and continuous improvement of good internal and inter team working and service provision: To work as part of a flexible operation to provide support and answer queries from students, potential students and Associate Lecturers within agreed timescales. To continually develop skills and knowledge to maintain and improve personal performance. Skills and Experience Experience of outbound calling in a complex customer services environment. Experience of working in a multi-channel environment and coping with high volume telephone calls, emails and correspondence. Experience of answering and actioning diverse queries, using a wide range of information sources. Good communication skills, both oral and written. GCSE Maths and English at Grade C or above, or equivalent Relevant IT experience, including use of Office365 packages. Flexibility, including adaptability to changing circumstances, duties, work practices and systems and a commitment to ongoing development with the ability to demonstrate a rapid understanding of newly presented information. Good organisational skills, including experience of working productively and accurately with repetitive tasks in a deadline driven environment. An understanding of team working and the ability to work as part of a team. Desirable Relevant NVQ to Level 2 or above (e.g. Customer Services or Information, Advice and Guidance, Customer Care). Some familiarity with finance administration. Recent experience of working within a higher education environment. Experience of providing information and the ability to transfer this experience to a higher education context. Ability to use management information systems. Ability to use customer relationship management systems Work location At the start of the assignment the role will be fully office based for the 7-8 week training period. Thereafter the role will be hybrid and must be able to come into the office as and when required due to operational needs. Please note that there may be more frequent attendance required for the initial training period as well as holiday leave being restricted during this period. Leave will also be restricted in the busy peak periods, which are currently August-September and January-February. On the occasions that you are required to work from home, you will need to ensure you have broadband internet speeds of at least 10Mbit/s download and 2Mbit/s upload. You can test your speeds at the below site: (url removed) How to apply Please click "Apply" now and upload your most recent CV to be considered for this opportunity.
Client Manager / Accounts Senior West Oxfordshire Permanent, Full-time Your new company Our client is a team-focused accountancy firm based in West Oxfordshire. After experiencing a period of growth, they are now looking to recruit a Client Manager / Accounts Senior to join their accounts team. Your new role In this role, you will take ownership of managing a portfolio of clients, made up of mainly limited companies. This is in addition to accounts planning and reviewing and some preparation for clients. You'll advise and give guidance to clients on their accounts, meet clients and offer remuneration planning. You will overview VAT returns and management accounts and be the main contact for your clients regarding corporation tax and personal tax services. What you'll need to succeed You'll be either newly qualified, an ACCA/ACA finalist or qualified by experience. You'll be well-presented and have a strong technical background in accounts and tax. You'll possess excellent IT skills and have a proactive approach to looking after your clients. Being a self-starter but also an effective team player is essential for this role given the team focus of our client. A strong commercial approach as well as the ability to bring jobs in within budget is also vital. You'll have experience of efficient management of portfolio work in progress, as well as a genuine interest in building fee income to their client base. Experience within practice is essential. What you'll get in return Alongside a competitive salary, you'll work for a company that truly believes in a work-life balance. Study support, generous holiday allowances as well as comprehensive sick leave and pension round out this attractive benefits package. A tight knit firm, you'll also enjoy many social events, and company days out. Our client has a real focus on personal and professional development and will work with you to further yourself and your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 11, 2026
Full time
Client Manager / Accounts Senior West Oxfordshire Permanent, Full-time Your new company Our client is a team-focused accountancy firm based in West Oxfordshire. After experiencing a period of growth, they are now looking to recruit a Client Manager / Accounts Senior to join their accounts team. Your new role In this role, you will take ownership of managing a portfolio of clients, made up of mainly limited companies. This is in addition to accounts planning and reviewing and some preparation for clients. You'll advise and give guidance to clients on their accounts, meet clients and offer remuneration planning. You will overview VAT returns and management accounts and be the main contact for your clients regarding corporation tax and personal tax services. What you'll need to succeed You'll be either newly qualified, an ACCA/ACA finalist or qualified by experience. You'll be well-presented and have a strong technical background in accounts and tax. You'll possess excellent IT skills and have a proactive approach to looking after your clients. Being a self-starter but also an effective team player is essential for this role given the team focus of our client. A strong commercial approach as well as the ability to bring jobs in within budget is also vital. You'll have experience of efficient management of portfolio work in progress, as well as a genuine interest in building fee income to their client base. Experience within practice is essential. What you'll get in return Alongside a competitive salary, you'll work for a company that truly believes in a work-life balance. Study support, generous holiday allowances as well as comprehensive sick leave and pension round out this attractive benefits package. A tight knit firm, you'll also enjoy many social events, and company days out. Our client has a real focus on personal and professional development and will work with you to further yourself and your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Care Service Manager Location: North Lanarkshire, ML1 4UF Salary: £36,050 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have t click apply for full job details
Jul 11, 2026
Full time
Care Service Manager Location: North Lanarkshire, ML1 4UF Salary: £36,050 per annum Contract: Full time, Permanent Hours: 35 hours per week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have t click apply for full job details
We are currently recruiting for a Customer Service Advisor for our client based in the outskirts of Loughborough, on a full-time basis and permanent basis. Salary: Circa 28,000 per annum Working hours: Monday to Friday (8:30am to 5pm or 9am to 5:30pm) Customer Service Advisor - Office based role Benefits: Company pension Employee discount Free parking About the role: As a Customer Service Advisor, you will be reporting to the Customer Service Manager and work closely with other support teams. You will manage returns and investigate any product issues that may arise whilst maintaining exceptional levels of service. Key Responsibilities Respond to incoming calls, emails and customer enquiries, providing clear product and service information. Investigate and resolve customer complaints, refunds, replacements and escalations. Process customer returns, transactions, carrier claims and warranty returns. Update customer records and interactions accurately using CRM and ERP systems. Review and manage customer service tickets, ensuring they are directed to the most appropriate internal colleague. Provide basic technical and fault-finding support to distributors and end users. Diagnose machine issues where possible and help resolve problems by phone or email. Represent the company's warranty policy professionally and consistently. Progress and chase customer escalations through to satisfactory resolution. Maintain regular communication with internal departments to ensure a smooth customer experience. About You Previous experience in a customer service, customer support or aftersales role. Experience handling complaints, escalations and achieving positive customer outcomes. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution skills. Ability to manage multiple tasks and prioritise effectively. Good attention to detail and accuracy when working under pressure. Confident telephone manner and professional approach to customer service. Basic Microsoft Office skills. Understanding of warranty processes would be beneficial. Basic technical or engineering knowledge would be advantageous but is not essential. If you are approachable, organised and confident dealing with customers across a range of situations. You can remain calm under pressure, prioritise your workload effectively, and take ownership of customer queries from start to finish then please apply! For further information please contact Rebecca on (phone number removed) S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 11, 2026
Full time
We are currently recruiting for a Customer Service Advisor for our client based in the outskirts of Loughborough, on a full-time basis and permanent basis. Salary: Circa 28,000 per annum Working hours: Monday to Friday (8:30am to 5pm or 9am to 5:30pm) Customer Service Advisor - Office based role Benefits: Company pension Employee discount Free parking About the role: As a Customer Service Advisor, you will be reporting to the Customer Service Manager and work closely with other support teams. You will manage returns and investigate any product issues that may arise whilst maintaining exceptional levels of service. Key Responsibilities Respond to incoming calls, emails and customer enquiries, providing clear product and service information. Investigate and resolve customer complaints, refunds, replacements and escalations. Process customer returns, transactions, carrier claims and warranty returns. Update customer records and interactions accurately using CRM and ERP systems. Review and manage customer service tickets, ensuring they are directed to the most appropriate internal colleague. Provide basic technical and fault-finding support to distributors and end users. Diagnose machine issues where possible and help resolve problems by phone or email. Represent the company's warranty policy professionally and consistently. Progress and chase customer escalations through to satisfactory resolution. Maintain regular communication with internal departments to ensure a smooth customer experience. About You Previous experience in a customer service, customer support or aftersales role. Experience handling complaints, escalations and achieving positive customer outcomes. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution skills. Ability to manage multiple tasks and prioritise effectively. Good attention to detail and accuracy when working under pressure. Confident telephone manner and professional approach to customer service. Basic Microsoft Office skills. Understanding of warranty processes would be beneficial. Basic technical or engineering knowledge would be advantageous but is not essential. If you are approachable, organised and confident dealing with customers across a range of situations. You can remain calm under pressure, prioritise your workload effectively, and take ownership of customer queries from start to finish then please apply! For further information please contact Rebecca on (phone number removed) S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
As a Government & LEA Service Unit Team Leader, you will supervise the day-to-day operations of a team of Government and Law Enforcement Officers. Your primary responsibility is to ensure the prompt and accurate response to lawful demands by law enforcement and government agencies for communications data, while adhering to specified timescales and legal requirements click apply for full job details
Jul 11, 2026
Full time
As a Government & LEA Service Unit Team Leader, you will supervise the day-to-day operations of a team of Government and Law Enforcement Officers. Your primary responsibility is to ensure the prompt and accurate response to lawful demands by law enforcement and government agencies for communications data, while adhering to specified timescales and legal requirements click apply for full job details
Customer Service Team Leader Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Customer Service Team Leader Salary : Up to 32,000 Hours : 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract : Permanent Location : Norwich - Hybrid (minimum 3 days per week in office) Training : Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Jul 11, 2026
Full time
Customer Service Team Leader Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Customer Service Team Leader Salary : Up to 32,000 Hours : 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract : Permanent Location : Norwich - Hybrid (minimum 3 days per week in office) Training : Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
PURPOSE As part of the Consultant team, you help to build the further growth of MY CLIENT Insights in all markets. Managing existing clients, finding, and retaining new clients by being their trusted advisor are your primary tasks. As a Client Consultant, you are very commercially driven, and your knowledge and expertise in research and marketing are outstanding click apply for full job details
Jul 11, 2026
Full time
PURPOSE As part of the Consultant team, you help to build the further growth of MY CLIENT Insights in all markets. Managing existing clients, finding, and retaining new clients by being their trusted advisor are your primary tasks. As a Client Consultant, you are very commercially driven, and your knowledge and expertise in research and marketing are outstanding click apply for full job details
Contracts Specialist Location: Ely, Head Office Job Type: Full-time, permanent Salary: 30,000 - 35,000pa Reed business support are delighted to be working with one of the UK's leading independent suppliers of Managed Print Services, Unified Communications and software/IT solutions. They are looking for a Contracts Specialist to join their Contract Management Team, which plays a crucial role in managing the lifecycle of customer contracts to maximise revenue and ensure service excellence. Day-to-Day of the Role: Co-ordinate and administer all end-of-contract activities including managing contractual clauses, amendments, renewals and terminations. Oversee the full offboarding lifecycle, ensuring timely processing, accurate documentation and compliance with contract terms. Act as a key point of contact for internal teams, facilitating effective communication and co-ordination. Administer contract terminations, generate termination quotes, negotiate where necessary and issue final invoices. Verify equipment ownership and co-ordinate returns, collaborating with Supply Chain operations. Utilise Salesforce and Vantage to maintain accurate records and process terminations. Co-ordinate with departments to ensure smooth removal of devices from portals and internal systems. Manage customer relationships to encourage retention and satisfaction and identify customers at risk of not renewing their services. Required Skills & Qualifications: Minimum of 12 months experience in an Office environment as well as in a Contract or Sales Support role. Proficient in Microsoft Office with excellent administrative and organisational skills. Strong communication skills and the ability to explain contract technicalities to a diverse range of customers. Experience with Salesforce and Vantage desirable. Negotiation skills are advantageous, particularly for handling early terminations and retention opportunities. Benefits: Professional development and training. Supportive team environment. Opportunities to engage in company-wide initiatives. How to Apply: To apply for the Contract Specialist position, please submit your CV detailing your relevant experience and why you are interested in this role. This role is ideal for someone who is methodical, has a keen eye for detail and is looking to develop their career in contract management within a supportive and dynamic environment.
Jul 11, 2026
Full time
Contracts Specialist Location: Ely, Head Office Job Type: Full-time, permanent Salary: 30,000 - 35,000pa Reed business support are delighted to be working with one of the UK's leading independent suppliers of Managed Print Services, Unified Communications and software/IT solutions. They are looking for a Contracts Specialist to join their Contract Management Team, which plays a crucial role in managing the lifecycle of customer contracts to maximise revenue and ensure service excellence. Day-to-Day of the Role: Co-ordinate and administer all end-of-contract activities including managing contractual clauses, amendments, renewals and terminations. Oversee the full offboarding lifecycle, ensuring timely processing, accurate documentation and compliance with contract terms. Act as a key point of contact for internal teams, facilitating effective communication and co-ordination. Administer contract terminations, generate termination quotes, negotiate where necessary and issue final invoices. Verify equipment ownership and co-ordinate returns, collaborating with Supply Chain operations. Utilise Salesforce and Vantage to maintain accurate records and process terminations. Co-ordinate with departments to ensure smooth removal of devices from portals and internal systems. Manage customer relationships to encourage retention and satisfaction and identify customers at risk of not renewing their services. Required Skills & Qualifications: Minimum of 12 months experience in an Office environment as well as in a Contract or Sales Support role. Proficient in Microsoft Office with excellent administrative and organisational skills. Strong communication skills and the ability to explain contract technicalities to a diverse range of customers. Experience with Salesforce and Vantage desirable. Negotiation skills are advantageous, particularly for handling early terminations and retention opportunities. Benefits: Professional development and training. Supportive team environment. Opportunities to engage in company-wide initiatives. How to Apply: To apply for the Contract Specialist position, please submit your CV detailing your relevant experience and why you are interested in this role. This role is ideal for someone who is methodical, has a keen eye for detail and is looking to develop their career in contract management within a supportive and dynamic environment.
Our Commercial Insurance Broking Client is recruiting for an experienced and driven Client Director to join their high performing team. They have long-standing client relationships and a strong growth record; so we're looking for someone who can come in, bring experience, and help elevate their performance even further. You'll be able to focus on what you do best: building relationships and developi click apply for full job details
Jul 11, 2026
Full time
Our Commercial Insurance Broking Client is recruiting for an experienced and driven Client Director to join their high performing team. They have long-standing client relationships and a strong growth record; so we're looking for someone who can come in, bring experience, and help elevate their performance even further. You'll be able to focus on what you do best: building relationships and developi click apply for full job details
Customer Services Team Leader Nantwich £30,000 per annum Monday to Friday 9 - 5 Monday to Friday Our client is seeking an experienced Customer Services Team Leader to join their team at their main office in Aston. This is an excellent opportunity for a confident and organised individual to lead a busy customer services function within a fast-paced office environment. This is a hands-on leadership role overseeing a Customer Services team who act as the first point of contact for all external enquiries. The role involves managing high call volumes, processing customer orders, and liaising closely with multiple internal departments to ensure a smooth and efficient service. Key Responsibilities Lead and co-ordinate the Customer Services team to ensure efficient day-to-day operations Allocate, prioritise, and manage team workloads Train, coach, and develop team members Manage holidays and absences to ensure adequate team cover Implement and improve procedures and systems to streamline operations Operate the main office switchboard, managing a high volume of calls and screening cold calls Take orders from customers, agents, and third parties Input, price, amend, and cancel orders using in-house systems Liaise with internal departments and management Carry out general administrative duties as required The Ideal Candidate Proven experience in a Customer Services or Helpdesk environment (essential) Previous supervisory or team leadership experience A confident and decisive leader with strong people-management skills Highly organised, with the ability to multitask and work under pressure Strong problem-solving skills and excellent attention to detail Excellent communication skills, both written and verbal Good numeracy and literacy skills Confident using Microsoft Office and bespoke systems Friendly, professional, and calm under pressure A strong team player, comfortable working cross-functionally Salary & Benefits Full-time, permanent role 37.5 hours per week (Monday to Friday, 9:00am 5:00pm, with a 30-minute lunch break) Overtime, including occasional Saturday mornings, may be required during peak periods Full training provided on internal systems Additional holiday entitlement Company pension scheme Cycle to Work scheme Free on-site parking Employee discount This role is ideal for an experienced Customer Services Supervisor or Team Leader looking to take the next step in their career within a stable and well-structured organisation. Send your CV to (url removed) or call Leanne (phone number removed) INDCOM
Jul 11, 2026
Full time
Customer Services Team Leader Nantwich £30,000 per annum Monday to Friday 9 - 5 Monday to Friday Our client is seeking an experienced Customer Services Team Leader to join their team at their main office in Aston. This is an excellent opportunity for a confident and organised individual to lead a busy customer services function within a fast-paced office environment. This is a hands-on leadership role overseeing a Customer Services team who act as the first point of contact for all external enquiries. The role involves managing high call volumes, processing customer orders, and liaising closely with multiple internal departments to ensure a smooth and efficient service. Key Responsibilities Lead and co-ordinate the Customer Services team to ensure efficient day-to-day operations Allocate, prioritise, and manage team workloads Train, coach, and develop team members Manage holidays and absences to ensure adequate team cover Implement and improve procedures and systems to streamline operations Operate the main office switchboard, managing a high volume of calls and screening cold calls Take orders from customers, agents, and third parties Input, price, amend, and cancel orders using in-house systems Liaise with internal departments and management Carry out general administrative duties as required The Ideal Candidate Proven experience in a Customer Services or Helpdesk environment (essential) Previous supervisory or team leadership experience A confident and decisive leader with strong people-management skills Highly organised, with the ability to multitask and work under pressure Strong problem-solving skills and excellent attention to detail Excellent communication skills, both written and verbal Good numeracy and literacy skills Confident using Microsoft Office and bespoke systems Friendly, professional, and calm under pressure A strong team player, comfortable working cross-functionally Salary & Benefits Full-time, permanent role 37.5 hours per week (Monday to Friday, 9:00am 5:00pm, with a 30-minute lunch break) Overtime, including occasional Saturday mornings, may be required during peak periods Full training provided on internal systems Additional holiday entitlement Company pension scheme Cycle to Work scheme Free on-site parking Employee discount This role is ideal for an experienced Customer Services Supervisor or Team Leader looking to take the next step in their career within a stable and well-structured organisation. Send your CV to (url removed) or call Leanne (phone number removed) INDCOM
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network click apply for full job details
Jul 11, 2026
Full time
Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network click apply for full job details
Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment. Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available. This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction. Duties amd tasks will include: Answering incoming calls (1st line) Provision of quotations Order entry Major account handling and rep liaison Complaint handling Order chasing and management of urgent orders Calling dormant customers Opening new accounts Calling established customers through our CRM system to promote our products and services Contribute to the day-to-day sales operations Candidates welcome to apply for the role will have the following: The successful applicant will have a proven track-record in a similar role, industry experience preferred but not essential, will be highly motivated and will be able to demonstrate the following: Highly computer literate Excellent communication skills Enthusiasm, drive and self-motivation Understanding of, and ability to deliver, excellent customer service Excellent organisational skills Good team player Excellent attention to detail Ability to work under pressure Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
Jul 11, 2026
Full time
Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment. Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available. This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction. Duties amd tasks will include: Answering incoming calls (1st line) Provision of quotations Order entry Major account handling and rep liaison Complaint handling Order chasing and management of urgent orders Calling dormant customers Opening new accounts Calling established customers through our CRM system to promote our products and services Contribute to the day-to-day sales operations Candidates welcome to apply for the role will have the following: The successful applicant will have a proven track-record in a similar role, industry experience preferred but not essential, will be highly motivated and will be able to demonstrate the following: Highly computer literate Excellent communication skills Enthusiasm, drive and self-motivation Understanding of, and ability to deliver, excellent customer service Excellent organisational skills Good team player Excellent attention to detail Ability to work under pressure Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS
Client Manager - General Practice Location: St Albans, Hertfordshire Salary: £45,000 - £55,000 Some practice roles are technically "client-facing", but in reality that just means you get copied into emails once something has already caught fire. This one is different. This is a Client Manager role with a well-established accountancy firm in St Albans, ideal for someone who enjoys building proper relationships with clients, getting involved in a broad range of work and being trusted to take ownership rather than simply processing jobs in the background. The role would suit someone from a general practice background who enjoys variety. You'll be working with owner-managed businesses, limited companies, sole traders and partnerships, covering a mix of accounts, tax, VAT, bookkeeping, management accounts and general client advice. The role will include: Managing your own portfolio of clients Preparing and reviewing year-end accounts Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where needed Advising clients on cloud accounting software Acting as a key point of contact for clients Spotting opportunities to add value beyond basic compliance Working closely with the directors and wider team This Client Manager opportunity could suit an experienced Senior Accountant or Accounts Senior who is ready to step up, or an existing Client Manager who wants a better environment, more autonomy and a more rounded role. The firm is looking for someone who enjoys client contact, communicates well and takes pride in doing a good job. You do not need to be the finished article in every area, but you will need solid UK practice experience and the confidence to manage client relationships professionally. What they're looking for: Experience working in UK accountancy practice Strong accounts preparation experience A good understanding of tax, VAT and general compliance work Confident client communication skills Experience with cloud accounting software would be useful ACA/ACCA qualified, part-qualified or qualified by experience considered Someone reliable, personable and happy working as part of a supportive team Why this role? You'll get proper variety, direct client contact and the chance to become a trusted adviser rather than just another pair of hands. It's the sort of role where you can be visible, valued and involved, without having to sacrifice every evening to prove you care. Sponsorship is not available for this role. If you're an experienced practice accountant based in or around St Albans and you're starting to wonder whether there might be something better out there, this is well worth a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jul 11, 2026
Full time
Client Manager - General Practice Location: St Albans, Hertfordshire Salary: £45,000 - £55,000 Some practice roles are technically "client-facing", but in reality that just means you get copied into emails once something has already caught fire. This one is different. This is a Client Manager role with a well-established accountancy firm in St Albans, ideal for someone who enjoys building proper relationships with clients, getting involved in a broad range of work and being trusted to take ownership rather than simply processing jobs in the background. The role would suit someone from a general practice background who enjoys variety. You'll be working with owner-managed businesses, limited companies, sole traders and partnerships, covering a mix of accounts, tax, VAT, bookkeeping, management accounts and general client advice. The role will include: Managing your own portfolio of clients Preparing and reviewing year-end accounts Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where needed Advising clients on cloud accounting software Acting as a key point of contact for clients Spotting opportunities to add value beyond basic compliance Working closely with the directors and wider team This Client Manager opportunity could suit an experienced Senior Accountant or Accounts Senior who is ready to step up, or an existing Client Manager who wants a better environment, more autonomy and a more rounded role. The firm is looking for someone who enjoys client contact, communicates well and takes pride in doing a good job. You do not need to be the finished article in every area, but you will need solid UK practice experience and the confidence to manage client relationships professionally. What they're looking for: Experience working in UK accountancy practice Strong accounts preparation experience A good understanding of tax, VAT and general compliance work Confident client communication skills Experience with cloud accounting software would be useful ACA/ACCA qualified, part-qualified or qualified by experience considered Someone reliable, personable and happy working as part of a supportive team Why this role? You'll get proper variety, direct client contact and the chance to become a trusted adviser rather than just another pair of hands. It's the sort of role where you can be visible, valued and involved, without having to sacrifice every evening to prove you care. Sponsorship is not available for this role. If you're an experienced practice accountant based in or around St Albans and you're starting to wonder whether there might be something better out there, this is well worth a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
A growing Accountancy Practice is looking to appoint a Client Manager into their St Helens office. This is an excellent opportunity where you'll work closely with a broad portfolio of SME clients, managing relationships while producing high-quality accounts and tax work, with the opportunity to mentor junior staff and genuinely add value to clients click apply for full job details
Jul 11, 2026
Full time
A growing Accountancy Practice is looking to appoint a Client Manager into their St Helens office. This is an excellent opportunity where you'll work closely with a broad portfolio of SME clients, managing relationships while producing high-quality accounts and tax work, with the opportunity to mentor junior staff and genuinely add value to clients click apply for full job details
Salary from £29,286 + Up to 5% Bonus Permanent, 40 Hours Per Week Based at Doxford Park, Sunderland Keeping communities safe, one call at a time Join our dynamic Dispatch Team at Northern Gas Networks (NGN) as an Emergency Works Scheduler. This role is central to our operations, acting as the key contact between our customers and field-based Gas Operatives. You will be responsible for scheduling and dispatching both emergency and non-emergency work, ensuring safety, efficiency, and compliance with OFGEM standards. Working pattern: Monday to Friday, working 8.5-hour shifts (excluding meal breaks) between 08:00 and 20:00. During peak periods, you will be required to work approximately one in four Saturdays, with a weekday rest day provided in return. In this role you will Deliver first-class customer service to internal and external customers; by overseeing the activities of all field-based staff to ensure they comply with field procedures Liaise with field-based staff and Emergency Site Managers regarding the scheduling and dispatching of work to ensure safety, customer satisfaction and efficiency are delivered Operate within business continuity procedures, to assist and support the Dispatch Team Leader throughout and after BCM events Communicate effectively with all customers including field-based personnel, and Site Managers Work within, and promote the philosophy of safe team working, innovative thinking and putting the customer first We are looking for Flexibility to work alternating shifts, including weekends, bank holidays, and evenings Ability to thrive in a fast-paced, customer-facing environment Strong Microsoft Office skills and quick adaptability to new systems Excellent communication, prioritisation, and decision-making skills A collaborative team player with a focus on safety and service Why join NGN? Salary from £29,286 per annum Up to 5% Bonus per annum 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/RootsandResonance/Parents & Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place beginning of August . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Jul 11, 2026
Full time
Salary from £29,286 + Up to 5% Bonus Permanent, 40 Hours Per Week Based at Doxford Park, Sunderland Keeping communities safe, one call at a time Join our dynamic Dispatch Team at Northern Gas Networks (NGN) as an Emergency Works Scheduler. This role is central to our operations, acting as the key contact between our customers and field-based Gas Operatives. You will be responsible for scheduling and dispatching both emergency and non-emergency work, ensuring safety, efficiency, and compliance with OFGEM standards. Working pattern: Monday to Friday, working 8.5-hour shifts (excluding meal breaks) between 08:00 and 20:00. During peak periods, you will be required to work approximately one in four Saturdays, with a weekday rest day provided in return. In this role you will Deliver first-class customer service to internal and external customers; by overseeing the activities of all field-based staff to ensure they comply with field procedures Liaise with field-based staff and Emergency Site Managers regarding the scheduling and dispatching of work to ensure safety, customer satisfaction and efficiency are delivered Operate within business continuity procedures, to assist and support the Dispatch Team Leader throughout and after BCM events Communicate effectively with all customers including field-based personnel, and Site Managers Work within, and promote the philosophy of safe team working, innovative thinking and putting the customer first We are looking for Flexibility to work alternating shifts, including weekends, bank holidays, and evenings Ability to thrive in a fast-paced, customer-facing environment Strong Microsoft Office skills and quick adaptability to new systems Excellent communication, prioritisation, and decision-making skills A collaborative team player with a focus on safety and service Why join NGN? Salary from £29,286 per annum Up to 5% Bonus per annum 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/RootsandResonance/Parents & Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place beginning of August . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
We're excited to welcome an Customer Service Coordinator to our vibrant Rapport team at our client's Manchester office. In this key role, you'll support a Fortune Global 500 company known for its culture of innovation and excellence. You'll be at the heart of day-to-day operations, ensuring the office runs smoothly and efficiently click apply for full job details
Jul 11, 2026
Full time
We're excited to welcome an Customer Service Coordinator to our vibrant Rapport team at our client's Manchester office. In this key role, you'll support a Fortune Global 500 company known for its culture of innovation and excellence. You'll be at the heart of day-to-day operations, ensuring the office runs smoothly and efficiently click apply for full job details
Help shape exceptional customer experiences that build trust and drive continuous improvement We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels. This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements. This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham. Travel to other Zellis offices will also be required as part of the role. What you ll be doing In this role, you will: Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution Analyse customer feedback and behavioural data to identify trends and opportunities for improvement Support the optimisation of customer journeys, reducing friction and improving satisfaction Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content Generate insights through data analysis, supporting reporting and decision-making Collaborate with Support, Product, Implementations & Commercial teams to resolve issues and enhance customer outcomes Support the adoption of automation and AI tools to improve efficiency and reduce customer effort. Skills & Experience We re seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes. You ll ideally bring: Confidence & gravitas when communicating with internal and external stakeholders at all levels, to report findings, suggest improvements as well as ensuring accountability cross functionally. Confidence to communicate openly & honestly with customers, whilst also maintaining a level of confidentiality Ability to navigate ambuiguity Experience handling complex customer enquiries or escalations Ability to analyse customer data and translate insights into actionable improvements A structured, process-driven mindset with a focus on continuous improvement Confidence working with performance metrics and reporting data such as NPS (Net Promoter Score) Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Our Recruitment Process We want to ensure you have a great candidate experience, and be as transparent as possible about what to expect: Recruiter Shortlist - Our team will review your application against the role requirements to identify candidates to progress. Recruiter Screening (30 Minutes) - All shortlisted candidates will then be contacted for an initial conversation with our recruitment team to discuss your experience, motivations and answer any questions about the role. Virtual Interview - (30 Minutes) - A short call with the hiring team to explore your background in more depth and give you a clearer picture of the team and role. On-Site Assessment (2 hours, Peterborough office) - A final in person stage including: A competency based interview, exploring your past experience & skills and a scenario based interview, assessing how you'd approach real situations relevant to the role. We aim to keep you updated at each stage and will let you know outcomes as promptly as possible.
Jul 11, 2026
Full time
Help shape exceptional customer experiences that build trust and drive continuous improvement We are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels. This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and cross-functional teams to resolve complex issues, identify root causes, and implement meaningful improvements. This is a hybrid role with an expectation to be in the office one day each week across any of our offices. Our offices are based in Peterborough, Watford, Bristol or Birmingham. Travel to other Zellis offices will also be required as part of the role. What you ll be doing In this role, you will: Manage complex or high-sensitivity customer cases, ensuring effective and empathetic resolution Analyse customer feedback and behavioural data to identify trends and opportunities for improvement Support the optimisation of customer journeys, reducing friction and improving satisfaction Contribute to process improvements, maintaining high-quality documentation, playbooks and knowledge base content Generate insights through data analysis, supporting reporting and decision-making Collaborate with Support, Product, Implementations & Commercial teams to resolve issues and enhance customer outcomes Support the adoption of automation and AI tools to improve efficiency and reduce customer effort. Skills & Experience We re seeking a customer-focused professional who combines strong analytical capability with a passion for improving customer outcomes. You ll ideally bring: Confidence & gravitas when communicating with internal and external stakeholders at all levels, to report findings, suggest improvements as well as ensuring accountability cross functionally. Confidence to communicate openly & honestly with customers, whilst also maintaining a level of confidentiality Ability to navigate ambuiguity Experience handling complex customer enquiries or escalations Ability to analyse customer data and translate insights into actionable improvements A structured, process-driven mindset with a focus on continuous improvement Confidence working with performance metrics and reporting data such as NPS (Net Promoter Score) Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. Our Recruitment Process We want to ensure you have a great candidate experience, and be as transparent as possible about what to expect: Recruiter Shortlist - Our team will review your application against the role requirements to identify candidates to progress. Recruiter Screening (30 Minutes) - All shortlisted candidates will then be contacted for an initial conversation with our recruitment team to discuss your experience, motivations and answer any questions about the role. Virtual Interview - (30 Minutes) - A short call with the hiring team to explore your background in more depth and give you a clearer picture of the team and role. On-Site Assessment (2 hours, Peterborough office) - A final in person stage including: A competency based interview, exploring your past experience & skills and a scenario based interview, assessing how you'd approach real situations relevant to the role. We aim to keep you updated at each stage and will let you know outcomes as promptly as possible.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Brighton Club offering a 30 hour contract. This role will include a mix of daytime, evening and weekend shifts with some shifts finishing as late as 3am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Jul 11, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Brighton Club offering a 30 hour contract. This role will include a mix of daytime, evening and weekend shifts with some shifts finishing as late as 3am. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
ACS Automotive Recruitment Consultancy Limited
Tonbridge, Kent
Prestige Service Advisor £30k - £34k basic, OTE £41k Tonbridge Permanent/Full Time Working Hours: Monday to Friday (8 6pm) / 1 in 3 Saturdays (8.30am 12.30pm) Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team click apply for full job details
Jul 11, 2026
Full time
Prestige Service Advisor £30k - £34k basic, OTE £41k Tonbridge Permanent/Full Time Working Hours: Monday to Friday (8 6pm) / 1 in 3 Saturdays (8.30am 12.30pm) Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team click apply for full job details
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Mid Sussex. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Porsche to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have Service Advisor experience within the automotive industry as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jul 11, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Mid Sussex. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Porsche to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have Service Advisor experience within the automotive industry as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Are you looking for an opportunity to lead a high-performing L&D support function while partnering closely with training providers and driving impactful learning delivery across a complex organisation? We are delighted to be partnering with a leading European digital transformation consultancy with the hire of their next L&D Services Manager click apply for full job details
Jul 11, 2026
Full time
Are you looking for an opportunity to lead a high-performing L&D support function while partnering closely with training providers and driving impactful learning delivery across a complex organisation? We are delighted to be partnering with a leading European digital transformation consultancy with the hire of their next L&D Services Manager click apply for full job details
An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Solihull in the West Midlands and this is a full time role for 37 hours per week, Monday to Friday. The successful candidate will be responsible for carrying out homelessness interviews, managing complex cases from initial contact through to conclusion, and making decisions in accordance with homelessness legislation. They will work closely with clients to assess housing needs, provide tailored housing advice and support, and, where appropriate, assist them in securing suitable accommodation. The role forms part of our clients' customer-focused frontline Homeless Services team and involves providing face-to-face advice on a range of homelessness and housing matters. The successful candidate will be required to work in the office twice a week on duty rota basis to ensure an excellent standard of customer service across the Housing Advice and Homelessness Service. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last three years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver would be ideal (but is not essential) as you may need to visit clients in their homes. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.
Jul 11, 2026
Seasonal
An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for 3 months (but highly likely to be extended). Our client is based in Solihull in the West Midlands and this is a full time role for 37 hours per week, Monday to Friday. The successful candidate will be responsible for carrying out homelessness interviews, managing complex cases from initial contact through to conclusion, and making decisions in accordance with homelessness legislation. They will work closely with clients to assess housing needs, provide tailored housing advice and support, and, where appropriate, assist them in securing suitable accommodation. The role forms part of our clients' customer-focused frontline Homeless Services team and involves providing face-to-face advice on a range of homelessness and housing matters. The successful candidate will be required to work in the office twice a week on duty rota basis to ensure an excellent standard of customer service across the Housing Advice and Homelessness Service. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last three years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver would be ideal (but is not essential) as you may need to visit clients in their homes. Only applicants who feel they meet the above criteria and can start on short notice (2 weeks' maximum) need apply.
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
CRM Coordinator Location: Lytham St Annes, Lancashire Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicCRM team. They are now seeking a CRM Coordinator to join their IT department click apply for full job details
Jul 11, 2026
Full time
CRM Coordinator Location: Lytham St Annes, Lancashire Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicCRM team. They are now seeking a CRM Coordinator to join their IT department click apply for full job details
Your new company My client is looking for a highly organised and proactive customer service specialist / Sales order administrator to join their team in Milton Keynes. This is a varied and fast-paced role that will play a key part in supporting daily business operations, working closely with internal teams, customers, suppliers, and senior management.The successful candidate will be a confident communicator with excellent administrative skills, a strong attention to detail, and the ability to manage multiple priorities effectively. Your new role Collaborate closely with the accounting team to ensure smooth and accurate daily invoicing processes. Obtain and manage freight quotations, ensuring timely and cost-effective delivery solutions. Sales order processing Provide administrative support to the Managing Director and Regional Sales Manager. Build and maintain strong working relationships with sister companies, facilitating efficient communication and coordination of intercompany orders. Support day-to-day office operations and contribute to the smooth running of the business. Maintain accurate records and documentation. Demonstrate a proactive approach to problem-solving and continuous improvement. What you'll need to succeed 1-2 years previous experience in an administrative / customer service role. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent communication and interpersonal skills. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. A positive, can-do attitude with a strong work ethic. Ability to work independently and collaboratively as part of a team. High levels of accuracy and attention to detail. A sense of urgency and commitment to delivering exceptional results. What you'll get in return Competitive salary. Supportive and friendly working environment. Opportunity to work closely with senior leadership. Career development and growth opportunities. A varied role where your contribution will make a real impact. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 11, 2026
Full time
Your new company My client is looking for a highly organised and proactive customer service specialist / Sales order administrator to join their team in Milton Keynes. This is a varied and fast-paced role that will play a key part in supporting daily business operations, working closely with internal teams, customers, suppliers, and senior management.The successful candidate will be a confident communicator with excellent administrative skills, a strong attention to detail, and the ability to manage multiple priorities effectively. Your new role Collaborate closely with the accounting team to ensure smooth and accurate daily invoicing processes. Obtain and manage freight quotations, ensuring timely and cost-effective delivery solutions. Sales order processing Provide administrative support to the Managing Director and Regional Sales Manager. Build and maintain strong working relationships with sister companies, facilitating efficient communication and coordination of intercompany orders. Support day-to-day office operations and contribute to the smooth running of the business. Maintain accurate records and documentation. Demonstrate a proactive approach to problem-solving and continuous improvement. What you'll need to succeed 1-2 years previous experience in an administrative / customer service role. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent communication and interpersonal skills. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. A positive, can-do attitude with a strong work ethic. Ability to work independently and collaboratively as part of a team. High levels of accuracy and attention to detail. A sense of urgency and commitment to delivering exceptional results. What you'll get in return Competitive salary. Supportive and friendly working environment. Opportunity to work closely with senior leadership. Career development and growth opportunities. A varied role where your contribution will make a real impact. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
Jul 11, 2026
Full time
Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days
Lift Service Supervisor Manchester Salary: Up to £60,000 Are you a Lift Service Supervisor looking to take the next step in your career? If the answer is Yes, please read on. We are a well-known and established Lift Service, Installation and Repair company. Due to our ever-growing lift service portfolio, we are looking for a Lift Service Engineer to cover Manchester Key Responsibilities of the su click apply for full job details
Jul 11, 2026
Full time
Lift Service Supervisor Manchester Salary: Up to £60,000 Are you a Lift Service Supervisor looking to take the next step in your career? If the answer is Yes, please read on. We are a well-known and established Lift Service, Installation and Repair company. Due to our ever-growing lift service portfolio, we are looking for a Lift Service Engineer to cover Manchester Key Responsibilities of the su click apply for full job details
Clockwork Organisation Ltd t/a Travail Employment
Pentre Maelor, Clwyd
Customer Service Advisor £26,689.75 per annum plus overtime Permanent role in Wrexham Hours: 38.75 - 8:45am -5:15pm or 9am-5.30pm Additional benefits: Salary Enhancements with length of service Overtime available at enhanced rate paid at £19.91 per hour. 31 days holiday (including bank holidays). Life Assurance. Enhanced pension (5% employer contributions) Free parking. Full training provided. Working in the friendliest team The Role: Our client, the leading manufacturer of its industry, are expanding their Customer Service Team. The successfully appointed Customer Service Advisor will manage telephone calls from customers as well as process orders onto a bespoke system working in a friendly environment where full training is provided. This role will suit a candidate with a background in a call centre / customer service and administration. In addition, if you have optical retail experience then we want to hear from you! Responsibilities of the Customer Service Advisor Call Handling. Data Entry onto a bespoke system. Communicating with clients and stakeholders. Processing orders and ensuring that delayed orders are chased. Dealing with general and technical queries. Investigating complaints and providing a solution. Requirements of the Customer Service Advisor Effective communication skills (listening, verbal, written). Confident and friendly telephone manner. Accurate and high attention to detail. Experience of dealing with customers. Focused, self-motivated and pro-active. Excellent problem solver. IT Literate. Call centre experience would be beneficial Optical retail experience would be an advantage but not essential. Additional skills/job titles: Customer Service Assistant, Customer Service Representative, Call Centre Advisor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Jul 11, 2026
Full time
Customer Service Advisor £26,689.75 per annum plus overtime Permanent role in Wrexham Hours: 38.75 - 8:45am -5:15pm or 9am-5.30pm Additional benefits: Salary Enhancements with length of service Overtime available at enhanced rate paid at £19.91 per hour. 31 days holiday (including bank holidays). Life Assurance. Enhanced pension (5% employer contributions) Free parking. Full training provided. Working in the friendliest team The Role: Our client, the leading manufacturer of its industry, are expanding their Customer Service Team. The successfully appointed Customer Service Advisor will manage telephone calls from customers as well as process orders onto a bespoke system working in a friendly environment where full training is provided. This role will suit a candidate with a background in a call centre / customer service and administration. In addition, if you have optical retail experience then we want to hear from you! Responsibilities of the Customer Service Advisor Call Handling. Data Entry onto a bespoke system. Communicating with clients and stakeholders. Processing orders and ensuring that delayed orders are chased. Dealing with general and technical queries. Investigating complaints and providing a solution. Requirements of the Customer Service Advisor Effective communication skills (listening, verbal, written). Confident and friendly telephone manner. Accurate and high attention to detail. Experience of dealing with customers. Focused, self-motivated and pro-active. Excellent problem solver. IT Literate. Call centre experience would be beneficial Optical retail experience would be an advantage but not essential. Additional skills/job titles: Customer Service Assistant, Customer Service Representative, Call Centre Advisor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jul 11, 2026
Full time
Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 11, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Automotive Service and Workshop Manager Location: Blackburn, West Lothian Salary: £50,000 Basic + Pension + Death in Service + Long-Term Career Development Dunwall are working on behalf of a well-established, family-run materials handling business with an excellent reputation across Scotland click apply for full job details
Jul 11, 2026
Full time
Automotive Service and Workshop Manager Location: Blackburn, West Lothian Salary: £50,000 Basic + Pension + Death in Service + Long-Term Career Development Dunwall are working on behalf of a well-established, family-run materials handling business with an excellent reputation across Scotland click apply for full job details
Junior HR Business Partner 40K Southend Hybrid Ready to step up from HR Advisor into your first Junior Business Partner role? This isn't just another HR vacancy. It's an opportunity to join a growing business where you'll have the chance to influence managers, shape people initiatives, drive change, and develop into a true HR Business Partner. If you're currently an HR Advisor looking for that next step, or you're already operating at Junior Business Partner level and want more exposure, this could be exactly what you've been waiting for. What you'll be doing You'll work closely with managers across the business, becoming their trusted HR partner and helping them navigate everything from employee relations and performance management to organisational change and workforce planning. No two days are the same. One day you'll be coaching managers through complex ER cases. The next you'll be analysing HR data, supporting reward reviews, improving employee engagement or delivering projects that genuinely make a difference. This is a role where you'll be encouraged to challenge, influence and bring ideas to the table, not simply follow process. You'll also bring: Solid employee relations experience (absence, disciplinary, grievance and performance) A good understanding of UK employment law Confidence partnering with managers at all levels Experience using HR systems and interpreting people data A proactive mindset with a genuine passion for improving the employee experience CIPD qualification (or working towards it) would be advantageous, but practical experience is just as important. Why you'll love it This is a business that genuinely invests in its people. You'll enjoy: Hybrid working (3 days office / 2 days home) Exposure to strategic HR projects Opportunities to influence senior stakeholders A varied role covering the full employee lifecycle Career development into a fully-fledged HR Business Partner Working as part of a collaborative and supportive HR team The person who'll thrive here is naturally curious. You ask questions. You look for better ways of doing things. You enjoy building relationships and aren't afraid to challenge constructively when needed. Most importantly, you're someone who wants to develop your career rather than simply do the day job. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 11, 2026
Full time
Junior HR Business Partner 40K Southend Hybrid Ready to step up from HR Advisor into your first Junior Business Partner role? This isn't just another HR vacancy. It's an opportunity to join a growing business where you'll have the chance to influence managers, shape people initiatives, drive change, and develop into a true HR Business Partner. If you're currently an HR Advisor looking for that next step, or you're already operating at Junior Business Partner level and want more exposure, this could be exactly what you've been waiting for. What you'll be doing You'll work closely with managers across the business, becoming their trusted HR partner and helping them navigate everything from employee relations and performance management to organisational change and workforce planning. No two days are the same. One day you'll be coaching managers through complex ER cases. The next you'll be analysing HR data, supporting reward reviews, improving employee engagement or delivering projects that genuinely make a difference. This is a role where you'll be encouraged to challenge, influence and bring ideas to the table, not simply follow process. You'll also bring: Solid employee relations experience (absence, disciplinary, grievance and performance) A good understanding of UK employment law Confidence partnering with managers at all levels Experience using HR systems and interpreting people data A proactive mindset with a genuine passion for improving the employee experience CIPD qualification (or working towards it) would be advantageous, but practical experience is just as important. Why you'll love it This is a business that genuinely invests in its people. You'll enjoy: Hybrid working (3 days office / 2 days home) Exposure to strategic HR projects Opportunities to influence senior stakeholders A varied role covering the full employee lifecycle Career development into a fully-fledged HR Business Partner Working as part of a collaborative and supportive HR team The person who'll thrive here is naturally curious. You ask questions. You look for better ways of doing things. You enjoy building relationships and aren't afraid to challenge constructively when needed. Most importantly, you're someone who wants to develop your career rather than simply do the day job. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Premier Jobs UK Limited
Bradford-on-avon, Wiltshire
This Head of Client Services job offers you the chance to take ownership of a growing client support function within a highly regarded wealth management firm, where your input will genuinely shape the future of the business. As Head of Client Services, you will lead a well established team supporting financial planners, ensuring a seamless client journey from onboarding through to ongoing servicing click apply for full job details
Jul 11, 2026
Full time
This Head of Client Services job offers you the chance to take ownership of a growing client support function within a highly regarded wealth management firm, where your input will genuinely shape the future of the business. As Head of Client Services, you will lead a well established team supporting financial planners, ensuring a seamless client journey from onboarding through to ongoing servicing click apply for full job details
Gill Cooke Personnel Ltd T/A The Recruitment Group
Cowley, Oxfordshire
Fleet Advisor Location: Oxford Job Type: Full-Time, temporary until October 2026 Salary: £17.23 An exciting opportunity has arisen for a Fleet Advisor to join a busy and growing fleet operations team within a well-established organisation. We're looking for a highly organised, customer-focused individual who thrives in a fast-paced environment. Acting as the key point of contact for fleet customers, you'll play a vital role in coordinating vehicle servicing, maintenance and repairs while ensuring an exceptional level of customer service and operational efficiency. The Role As a Fleet Advisor, you'll be responsible for managing the day-to-day coordination of fleet maintenance activities, ensuring vehicles remain compliant, roadworthy and operational. You'll work closely with customers, technicians and external suppliers to schedule work, provide updates and maintain accurate records throughout the repair process. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and keeping multiple priorities on track. Key Responsibilities Act as the first point of contact for fleet-related enquiries from customers and stakeholders. Coordinate vehicle servicing, MOTs, repairs and maintenance schedules. Raise and allocate workshop jobs, ensuring technicians have the information they need. Liaise with external suppliers and contractors to arrange specialist repairs. Prepare quotations, process purchase orders and manage invoices. Support the management of vehicle accidents, recoveries and insurance claims. Maintain accurate fleet records, compliance documentation and service history. Produce reports and monitor fleet performance using internal systems. Assist with vehicle movements and arrange replacement vehicles where required. Identify opportunities to enhance customer service and support business growth. About You To be successful in this role, you'll have: Previous experience in a customer service, fleet, automotive or service coordination role. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills and the confidence to build relationships with a range of stakeholders. Experience using Microsoft Office, particularly Word and Excel. The ability to manage administrative processes accurately and efficiently. A proactive approach with excellent attention to detail. A full UK Driving Licence. Experience within fleet management, vehicle maintenance or workshop administration would be advantageous but is not essential. If you're an organised, customer-focused professional looking for your next challenge, we'd love to hear from you.
Jul 11, 2026
Seasonal
Fleet Advisor Location: Oxford Job Type: Full-Time, temporary until October 2026 Salary: £17.23 An exciting opportunity has arisen for a Fleet Advisor to join a busy and growing fleet operations team within a well-established organisation. We're looking for a highly organised, customer-focused individual who thrives in a fast-paced environment. Acting as the key point of contact for fleet customers, you'll play a vital role in coordinating vehicle servicing, maintenance and repairs while ensuring an exceptional level of customer service and operational efficiency. The Role As a Fleet Advisor, you'll be responsible for managing the day-to-day coordination of fleet maintenance activities, ensuring vehicles remain compliant, roadworthy and operational. You'll work closely with customers, technicians and external suppliers to schedule work, provide updates and maintain accurate records throughout the repair process. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and keeping multiple priorities on track. Key Responsibilities Act as the first point of contact for fleet-related enquiries from customers and stakeholders. Coordinate vehicle servicing, MOTs, repairs and maintenance schedules. Raise and allocate workshop jobs, ensuring technicians have the information they need. Liaise with external suppliers and contractors to arrange specialist repairs. Prepare quotations, process purchase orders and manage invoices. Support the management of vehicle accidents, recoveries and insurance claims. Maintain accurate fleet records, compliance documentation and service history. Produce reports and monitor fleet performance using internal systems. Assist with vehicle movements and arrange replacement vehicles where required. Identify opportunities to enhance customer service and support business growth. About You To be successful in this role, you'll have: Previous experience in a customer service, fleet, automotive or service coordination role. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills and the confidence to build relationships with a range of stakeholders. Experience using Microsoft Office, particularly Word and Excel. The ability to manage administrative processes accurately and efficiently. A proactive approach with excellent attention to detail. A full UK Driving Licence. Experience within fleet management, vehicle maintenance or workshop administration would be advantageous but is not essential. If you're an organised, customer-focused professional looking for your next challenge, we'd love to hear from you.
About the role We are excited to be recruiting for a Trainee Customer Consultant working exclusively with our Toyota franchise. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. The Trainee Customer Consultant programme offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brigh click apply for full job details
Jul 11, 2026
Full time
About the role We are excited to be recruiting for a Trainee Customer Consultant working exclusively with our Toyota franchise. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. The Trainee Customer Consultant programme offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brigh click apply for full job details
We are currently recruiting for a Customer Development Associate to join the Customer Care team based from our site in Lowestoft, Suffolk. This is a permanent role, part time role working 22.5 hours a week (Monday to Wednesday) and includes hybrid working after the initial on the job training is complete. In this role you will be the first point of contact for our customers, managing the inbound calls, providing technical support and handling sample or literature requests. You'll proactively be following up all delivery reports and being the first point of contact for our customers who have queries. An advanced knowledge of Microsoft applications including Excel is desirable. To fulfil this role you will need to be able to work efficiently and accurately in order to meet demand and satisfy customer requirements. You will need to be confident in building a rapport with customers using a professional but friendly approach. What are we looking for? We are looking for an experienced customer service advisor with a strong customer focus, who is comfortable with a busy workload. It is important that you are a flexible team player with a can do attitude. We are developing a multi-skilled team so that individuals can broaden their skills and provide support or cover for others in the team if required. As well as an exciting opportunity and a competitive salary, what do we have offer? ? Hybrid working providing flexibility around both home and office ? working (min 3 days in the office) Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today! We can t wait to hear from you!
Jul 11, 2026
Full time
We are currently recruiting for a Customer Development Associate to join the Customer Care team based from our site in Lowestoft, Suffolk. This is a permanent role, part time role working 22.5 hours a week (Monday to Wednesday) and includes hybrid working after the initial on the job training is complete. In this role you will be the first point of contact for our customers, managing the inbound calls, providing technical support and handling sample or literature requests. You'll proactively be following up all delivery reports and being the first point of contact for our customers who have queries. An advanced knowledge of Microsoft applications including Excel is desirable. To fulfil this role you will need to be able to work efficiently and accurately in order to meet demand and satisfy customer requirements. You will need to be confident in building a rapport with customers using a professional but friendly approach. What are we looking for? We are looking for an experienced customer service advisor with a strong customer focus, who is comfortable with a busy workload. It is important that you are a flexible team player with a can do attitude. We are developing a multi-skilled team so that individuals can broaden their skills and provide support or cover for others in the team if required. As well as an exciting opportunity and a competitive salary, what do we have offer? ? Hybrid working providing flexibility around both home and office ? working (min 3 days in the office) Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for Healthcare, construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here. We want you to belong here. Sounds like a great opportunity? Click apply today! We can t wait to hear from you!
