Job Title: Customer Success Manager Salary: £45,000 - £55,000 base + £75,000 OTE Location: UK Remote / Home Based Work Type: Permanent Role: WeDo is partnering with one of the UK's most respected Microsoft Partners to find a Customer Success Manager to join their growing commercial team.This is not a traditional Customer Success role focused on support tickets, renewals or adoption metrics.Instead, this is a strategic customer growth role where you will work closely with existing customers to understand their business objectives, identify opportunities, and help them maximise the value they receive from technology investments.The business has established itself as a leading Microsoft Partner with expertise across Azure, Microsoft Cloud, Modern Workplace, Dynamics 365, Managed Services and Professional Services. They have built an outstanding reputation through customer outcomes, service excellence and long term relationships rather than competing on price.With continued growth across the business, they are investing heavily in their Customer Success function and are looking for people who enjoy building relationships, solving business challenges and helping customers achieve their goals. Responsibilities: • Manage and develop a portfolio of existing customer accounts• Build trusted relationships with key stakeholders across customer organisations• Understand customer objectives, challenges and future plans• Identify opportunities to expand services and deliver additional value• Work closely with technical and delivery teams to create customer solutions• Conduct regular customer reviews and strategic account planning sessions• Support customer retention, satisfaction and long term success• Maintain a healthy pipeline of opportunities and accurately forecast growth• Ensure smooth collaboration between customers and internal teams• Contribute towards account growth and commercial objectives Required Skills: • Experience in Account Management, Customer Success, Client Management or Account Development roles• Experience working within Managed Services, IT Services, Technology Consulting, Cloud Services or the Microsoft ecosystem• Strong stakeholder management and relationship building skills• Experience identifying and developing opportunities within existing customer accounts• Commercial awareness with the ability to understand business challenges• Experience working with senior stakeholders and decision makers• Strong communication and presentation skills• Organised and proactive approach to account management• Experience working with CRM systems and account planning processes Why Should I Apply? This is an opportunity to join a business that has achieved something very few technology providers can claim.You will be joining a business that genuinely invests in its people, offers clear progression opportunities and gives employees the chance to share in the success of the company through its employee ownership scheme.Most importantly, this role offers the opportunity to move away from transactional selling and into a consultative environment where customer outcomes come first. You will work alongside highly capable technical teams, engage with interesting customers and play a key role in helping organisations achieve meaningful transformation.If you enjoy building relationships, creating value and growing accounts through trust and expertise, this is an opportunity worth exploring. Interested? Apply for the role today or send your CV to
Jul 04, 2026
Full time
Job Title: Customer Success Manager Salary: £45,000 - £55,000 base + £75,000 OTE Location: UK Remote / Home Based Work Type: Permanent Role: WeDo is partnering with one of the UK's most respected Microsoft Partners to find a Customer Success Manager to join their growing commercial team.This is not a traditional Customer Success role focused on support tickets, renewals or adoption metrics.Instead, this is a strategic customer growth role where you will work closely with existing customers to understand their business objectives, identify opportunities, and help them maximise the value they receive from technology investments.The business has established itself as a leading Microsoft Partner with expertise across Azure, Microsoft Cloud, Modern Workplace, Dynamics 365, Managed Services and Professional Services. They have built an outstanding reputation through customer outcomes, service excellence and long term relationships rather than competing on price.With continued growth across the business, they are investing heavily in their Customer Success function and are looking for people who enjoy building relationships, solving business challenges and helping customers achieve their goals. Responsibilities: • Manage and develop a portfolio of existing customer accounts• Build trusted relationships with key stakeholders across customer organisations• Understand customer objectives, challenges and future plans• Identify opportunities to expand services and deliver additional value• Work closely with technical and delivery teams to create customer solutions• Conduct regular customer reviews and strategic account planning sessions• Support customer retention, satisfaction and long term success• Maintain a healthy pipeline of opportunities and accurately forecast growth• Ensure smooth collaboration between customers and internal teams• Contribute towards account growth and commercial objectives Required Skills: • Experience in Account Management, Customer Success, Client Management or Account Development roles• Experience working within Managed Services, IT Services, Technology Consulting, Cloud Services or the Microsoft ecosystem• Strong stakeholder management and relationship building skills• Experience identifying and developing opportunities within existing customer accounts• Commercial awareness with the ability to understand business challenges• Experience working with senior stakeholders and decision makers• Strong communication and presentation skills• Organised and proactive approach to account management• Experience working with CRM systems and account planning processes Why Should I Apply? This is an opportunity to join a business that has achieved something very few technology providers can claim.You will be joining a business that genuinely invests in its people, offers clear progression opportunities and gives employees the chance to share in the success of the company through its employee ownership scheme.Most importantly, this role offers the opportunity to move away from transactional selling and into a consultative environment where customer outcomes come first. You will work alongside highly capable technical teams, engage with interesting customers and play a key role in helping organisations achieve meaningful transformation.If you enjoy building relationships, creating value and growing accounts through trust and expertise, this is an opportunity worth exploring. Interested? Apply for the role today or send your CV to
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 04, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Premier Jobs UK Limited
Bradford-on-avon, Wiltshire
This Head of Client Services job offers you the chance to take ownership of a growing client support function within a highly regarded wealth management firm, where your input will genuinely shape the future of the business. As Head of Client Services, you will lead a well established team supporting financial planners, ensuring a seamless client journey from onboarding through to ongoing servicing click apply for full job details
Jul 04, 2026
Full time
This Head of Client Services job offers you the chance to take ownership of a growing client support function within a highly regarded wealth management firm, where your input will genuinely shape the future of the business. As Head of Client Services, you will lead a well established team supporting financial planners, ensuring a seamless client journey from onboarding through to ongoing servicing click apply for full job details
Customer Service Advisor Rugby, Warwickshire 27,000 8-Month Fixed Term Contract Monday - Friday The Opportunity We are recruiting on behalf of a well-established business in Rugby for a Customer Service Advisor to join their team on an 8-month fixed-term contract. This is a fantastic opportunity for an experienced customer service professional who enjoys working in a fast-paced environment and acting as the key link between customers and internal departments. You will be responsible for managing customer enquiries, processing orders, coordinating deliveries and ensuring customers receive an excellent level of service throughout the entire order process. Working closely with sales, logistics, warehouse, transport and supply chain teams, you will play an important role in maintaining customer satisfaction and supporting business operations. Key Responsibilities: Deliver a high level of customer service via telephone and email Process customer orders accurately and efficiently Prepare and issue customer quotations Maintain accurate customer records and update internal systems Liaise with customers regarding deliveries, shortages, lead times and order updates Work closely with warehouse, transport, logistics and supply chain teams Raise invoices and ensure customer charges are applied correctly Process pro-forma invoices and monitor payments before dispatch Resolve customer queries and escalate complaints when required Maintain accurate administration and customer service documentation Monitor customer forecasts and order requirements Support continuous improvement initiatives within the customer service function Ensure all paperwork and documentation is completed accurately and on time About You: Excellent communication skills Strong organisational and time management abilities High levels of accuracy and attention to detail A proactive and positive attitude Strong Microsoft Office skills, including Excel and Outlook The ability to build strong relationships with customers and colleagues The ability to prioritise workload and work effectively under pressure What's on Offer: Salary of 27,000 Monday to Friday working pattern 8-Month Fixed Term Contract Friendly and supportive team environment Well-established and growing business Immediate interviews available
Jul 04, 2026
Contractor
Customer Service Advisor Rugby, Warwickshire 27,000 8-Month Fixed Term Contract Monday - Friday The Opportunity We are recruiting on behalf of a well-established business in Rugby for a Customer Service Advisor to join their team on an 8-month fixed-term contract. This is a fantastic opportunity for an experienced customer service professional who enjoys working in a fast-paced environment and acting as the key link between customers and internal departments. You will be responsible for managing customer enquiries, processing orders, coordinating deliveries and ensuring customers receive an excellent level of service throughout the entire order process. Working closely with sales, logistics, warehouse, transport and supply chain teams, you will play an important role in maintaining customer satisfaction and supporting business operations. Key Responsibilities: Deliver a high level of customer service via telephone and email Process customer orders accurately and efficiently Prepare and issue customer quotations Maintain accurate customer records and update internal systems Liaise with customers regarding deliveries, shortages, lead times and order updates Work closely with warehouse, transport, logistics and supply chain teams Raise invoices and ensure customer charges are applied correctly Process pro-forma invoices and monitor payments before dispatch Resolve customer queries and escalate complaints when required Maintain accurate administration and customer service documentation Monitor customer forecasts and order requirements Support continuous improvement initiatives within the customer service function Ensure all paperwork and documentation is completed accurately and on time About You: Excellent communication skills Strong organisational and time management abilities High levels of accuracy and attention to detail A proactive and positive attitude Strong Microsoft Office skills, including Excel and Outlook The ability to build strong relationships with customers and colleagues The ability to prioritise workload and work effectively under pressure What's on Offer: Salary of 27,000 Monday to Friday working pattern 8-Month Fixed Term Contract Friendly and supportive team environment Well-established and growing business Immediate interviews available
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 04, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Job Title: Customer Services Executive French or German Speaker Location: Training in London - then fully remote Start date: July 7th , 2026 Salary: £28,000 - £32,000 Our client is seeking an enthusiastic and proactive Customer Services Executive, fluent in German or French. The role is focussed on providing excellent customer services and order processing in a busy, dynamic environment. Working within Life Sciences, so experience within pharmaceutical/ biotechnology or another complex or technical, scientific product would be preferred. Location(s) - United Kingdom - London - Fully Remote Our client is focused on delivering outstanding products, services, and overall value to its customers. The business in Europe is growing year on year with offices, London and Amsterdam. Our client is responsible for delivering products to customers throughout Europe. If you speak, and write, French and German confidently as well as English and enjoy being the first point of contact for customer calls and emails, and processing orders, then we would love to hear from you. Essential Functions/What you'll do: You'll juggle responsibility for ensuring orders for specific market(s) get processed on time with responding to whatever customer calls you receive and completing other assigned tasks. Be part of a busy team providing legendary customer service: primarily answering calls from customers and processing orders. Bring a positive energy to your work, our clients team and your interactions with customers. Through collaboration you are encouraged each day to aspire to deliver the best performance possible, and to continue to grow. Represent our client and be responsible for delivering a high quality and legendary service to all customers, external and internal. What you do here is very visible and high impact. Ensure all customer orders are entered accurately into our clients system (Microsoft Navision) on a daily basis, effectively and within the Company's agreed timeframes/service level commitment in order to achieve maximum Customer Satisfaction and to support the Sales Team to drive sales growth. Communicate to customers any changes to their order status and of any potential issues affecting supply or delivery timing. Take ownership of customer issues and follow through to solve problems while exercising sound judgment, focusing on achieving a resolution that exceeds customer expectations. Communicate with internal departments in order to resolve customer queries. Handle daily email and phone interactions - you'll be dealing with PhD students, procurement teams, both universities and commercial customers. Other responsibilities over time such as account updating/account creation or supporting key accounts. Minimum Qualifications - Education and Experience You have a genuine passion for customer services, giving every customer the feeling that they and their order/query are important to the business, and to you personally. You'll likely have developed this over an absolute minimum of two years of customer service experience. Trilingual German/French/English is a must, both written and spoken. Confident using MS Office. Polite, friendly, warm, and courteous phone demeanor - you have to like talking to customers! Confidence in asking questions and guiding conversations to resolve customer requests. Experience using an ERP and CRM. Self-organised, you can keep track of your "to do" list and are used to manual systems. Open and accepting of coaching and feedback - you like to reflect on your own performance and use our feedback to grow. Able to provide a (relatively) calm and quiet work-at-home environment whilst we are all working remotely. Preferred Qualifications - Education and Experience Customer Service experience within a pharmaceutical or biotechnology company, or another complex and technical product. Experience with Salesforce CRM You are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Jul 04, 2026
Seasonal
Job Title: Customer Services Executive French or German Speaker Location: Training in London - then fully remote Start date: July 7th , 2026 Salary: £28,000 - £32,000 Our client is seeking an enthusiastic and proactive Customer Services Executive, fluent in German or French. The role is focussed on providing excellent customer services and order processing in a busy, dynamic environment. Working within Life Sciences, so experience within pharmaceutical/ biotechnology or another complex or technical, scientific product would be preferred. Location(s) - United Kingdom - London - Fully Remote Our client is focused on delivering outstanding products, services, and overall value to its customers. The business in Europe is growing year on year with offices, London and Amsterdam. Our client is responsible for delivering products to customers throughout Europe. If you speak, and write, French and German confidently as well as English and enjoy being the first point of contact for customer calls and emails, and processing orders, then we would love to hear from you. Essential Functions/What you'll do: You'll juggle responsibility for ensuring orders for specific market(s) get processed on time with responding to whatever customer calls you receive and completing other assigned tasks. Be part of a busy team providing legendary customer service: primarily answering calls from customers and processing orders. Bring a positive energy to your work, our clients team and your interactions with customers. Through collaboration you are encouraged each day to aspire to deliver the best performance possible, and to continue to grow. Represent our client and be responsible for delivering a high quality and legendary service to all customers, external and internal. What you do here is very visible and high impact. Ensure all customer orders are entered accurately into our clients system (Microsoft Navision) on a daily basis, effectively and within the Company's agreed timeframes/service level commitment in order to achieve maximum Customer Satisfaction and to support the Sales Team to drive sales growth. Communicate to customers any changes to their order status and of any potential issues affecting supply or delivery timing. Take ownership of customer issues and follow through to solve problems while exercising sound judgment, focusing on achieving a resolution that exceeds customer expectations. Communicate with internal departments in order to resolve customer queries. Handle daily email and phone interactions - you'll be dealing with PhD students, procurement teams, both universities and commercial customers. Other responsibilities over time such as account updating/account creation or supporting key accounts. Minimum Qualifications - Education and Experience You have a genuine passion for customer services, giving every customer the feeling that they and their order/query are important to the business, and to you personally. You'll likely have developed this over an absolute minimum of two years of customer service experience. Trilingual German/French/English is a must, both written and spoken. Confident using MS Office. Polite, friendly, warm, and courteous phone demeanor - you have to like talking to customers! Confidence in asking questions and guiding conversations to resolve customer requests. Experience using an ERP and CRM. Self-organised, you can keep track of your "to do" list and are used to manual systems. Open and accepting of coaching and feedback - you like to reflect on your own performance and use our feedback to grow. Able to provide a (relatively) calm and quiet work-at-home environment whilst we are all working remotely. Preferred Qualifications - Education and Experience Customer Service experience within a pharmaceutical or biotechnology company, or another complex and technical product. Experience with Salesforce CRM You are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Fantastic Transaction Manager opportunity at a prestigious main dealer! £30,000 basic £55,000+ OTE with ability to overachieve + company car 25 days annual leave + bank holidays (increases with service) Life assurance & pension scheme Discounts on car servicing, purchase & more Access to exclusive shopping and lifestyle perks Full-time 45 hours per week, including weekends on a rota basis click apply for full job details
Jul 04, 2026
Full time
Fantastic Transaction Manager opportunity at a prestigious main dealer! £30,000 basic £55,000+ OTE with ability to overachieve + company car 25 days annual leave + bank holidays (increases with service) Life assurance & pension scheme Discounts on car servicing, purchase & more Access to exclusive shopping and lifestyle perks Full-time 45 hours per week, including weekends on a rota basis click apply for full job details
Customer Service Advisor Hours: Part-Time - Monday, Wednesday and Friday, 9:00am - 5:00pm A local authority is seeking an experienced Customer Service Advisor to join its busy customer contact team. This is a customer-focused role where you will be responsible for handling a high volume of telephone and email enquiries from residents and corporate building users. You will diagnose repair requests, arrange appointments, and ensure customers receive an efficient and professional service at all times. Key Responsibilities Handle incoming telephone calls and email enquiries from residents and stakeholders Diagnose repair and maintenance issues and raise appropriate service requests Schedule appointments and update customer records accurately Provide clear and professional advice to customers Resolve enquiries at first point of contact where possible Escalate complex issues when required Maintain accurate records across internal systems Work collaboratively with colleagues to deliver excellent customer service Requirements Previous experience in a customer service or contact centre environment Excellent communication and interpersonal skills Strong telephone manner and customer-focused approach Good IT and administration skills Ability to work under pressure and manage a busy workload Ability to use initiative and deal with challenging situations professionally Strong team player with a positive and proactive attitude This is an excellent opportunity for a confident and resilient customer service professional who enjoys helping people and thrives in a fast-paced environment.
Jul 04, 2026
Full time
Customer Service Advisor Hours: Part-Time - Monday, Wednesday and Friday, 9:00am - 5:00pm A local authority is seeking an experienced Customer Service Advisor to join its busy customer contact team. This is a customer-focused role where you will be responsible for handling a high volume of telephone and email enquiries from residents and corporate building users. You will diagnose repair requests, arrange appointments, and ensure customers receive an efficient and professional service at all times. Key Responsibilities Handle incoming telephone calls and email enquiries from residents and stakeholders Diagnose repair and maintenance issues and raise appropriate service requests Schedule appointments and update customer records accurately Provide clear and professional advice to customers Resolve enquiries at first point of contact where possible Escalate complex issues when required Maintain accurate records across internal systems Work collaboratively with colleagues to deliver excellent customer service Requirements Previous experience in a customer service or contact centre environment Excellent communication and interpersonal skills Strong telephone manner and customer-focused approach Good IT and administration skills Ability to work under pressure and manage a busy workload Ability to use initiative and deal with challenging situations professionally Strong team player with a positive and proactive attitude This is an excellent opportunity for a confident and resilient customer service professional who enjoys helping people and thrives in a fast-paced environment.
Sales Manager Harrogate 70,000 Per Annum + OTE Monday to Friday Our client is a highly respected prestige vehicle finance specialist, providing bespoke funding solutions for high-net-worth individuals and customers purchasing luxury, performance and prestige vehicles. Due to continued growth, they are looking to appoint an experienced Sales Manager to lead and develop their sales function from their Harrogate office. The Role As Sales Manager, you will be responsible for driving sales performance, coaching and developing the team, and ensuring an exceptional customer journey from enquiry through to completion. This is a fantastic opportunity for a commercially driven leader who thrives in a fast-paced sales environment and enjoys motivating teams to exceed targets. Key Responsibilities: Lead, motivate and develop a high-performing sales team. Drive revenue growth through effective sales management and coaching. Monitor and improve individual and team KPIs. Conduct regular performance reviews and training sessions. Work closely with senior leadership to implement sales strategies. Ensure outstanding customer service throughout the finance journey. Identify opportunities to improve processes and maximise conversion rates. Support recruitment, onboarding and development of new team members. About You: Previous experience in a Sales Manager or Team Leader position. Proven track record of leading successful sales teams. Strong coaching, mentoring and people management skills. Target-driven with a commercial mindset. Excellent communication and stakeholder management abilities. Experience within automotive finance, motor finance, financial services or a regulated sales environment would be highly advantageous. Passionate about delivering exceptional customer experiences. What's on Offer? 70,000 Per Annum Performance-related bonus scheme. Monday to Friday working pattern. Opportunity to join a growing and ambitious business. Supportive and professional working environment. Genuine career progression opportunities. If you're an experienced sales leader looking for your next challenge within the prestige automotive finance sector, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 03, 2026
Full time
Sales Manager Harrogate 70,000 Per Annum + OTE Monday to Friday Our client is a highly respected prestige vehicle finance specialist, providing bespoke funding solutions for high-net-worth individuals and customers purchasing luxury, performance and prestige vehicles. Due to continued growth, they are looking to appoint an experienced Sales Manager to lead and develop their sales function from their Harrogate office. The Role As Sales Manager, you will be responsible for driving sales performance, coaching and developing the team, and ensuring an exceptional customer journey from enquiry through to completion. This is a fantastic opportunity for a commercially driven leader who thrives in a fast-paced sales environment and enjoys motivating teams to exceed targets. Key Responsibilities: Lead, motivate and develop a high-performing sales team. Drive revenue growth through effective sales management and coaching. Monitor and improve individual and team KPIs. Conduct regular performance reviews and training sessions. Work closely with senior leadership to implement sales strategies. Ensure outstanding customer service throughout the finance journey. Identify opportunities to improve processes and maximise conversion rates. Support recruitment, onboarding and development of new team members. About You: Previous experience in a Sales Manager or Team Leader position. Proven track record of leading successful sales teams. Strong coaching, mentoring and people management skills. Target-driven with a commercial mindset. Excellent communication and stakeholder management abilities. Experience within automotive finance, motor finance, financial services or a regulated sales environment would be highly advantageous. Passionate about delivering exceptional customer experiences. What's on Offer? 70,000 Per Annum Performance-related bonus scheme. Monday to Friday working pattern. Opportunity to join a growing and ambitious business. Supportive and professional working environment. Genuine career progression opportunities. If you're an experienced sales leader looking for your next challenge within the prestige automotive finance sector, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract . This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: Develop and maintain strong relationships with assigned clients. Manage customer orders, ensuring requirements are met accurately and on time. Communicate proactively with clients to manage expectations and provide updates. Investigate and resolve customer queries and complaints through to completion. Collaborate with internal departments to deliver service excellence and meet agreed service levels. Support service improvement initiatives through data analysis and customer insight. Ensure compliance with contractual requirements and company processes. The ideal candidate will have: Previous experience in a customer service environment (2+ years) Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A calm, confident, and proactive approach to problem-solving. Excellent attention to detail. Good working knowledge of Microsoft Office This is a fantastic opportunity to join a supportive team and gain valuable experience within a customer-focused, relationship-driven role.
Jul 03, 2026
Contractor
An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract . This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: Develop and maintain strong relationships with assigned clients. Manage customer orders, ensuring requirements are met accurately and on time. Communicate proactively with clients to manage expectations and provide updates. Investigate and resolve customer queries and complaints through to completion. Collaborate with internal departments to deliver service excellence and meet agreed service levels. Support service improvement initiatives through data analysis and customer insight. Ensure compliance with contractual requirements and company processes. The ideal candidate will have: Previous experience in a customer service environment (2+ years) Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A calm, confident, and proactive approach to problem-solving. Excellent attention to detail. Good working knowledge of Microsoft Office This is a fantastic opportunity to join a supportive team and gain valuable experience within a customer-focused, relationship-driven role.
The Customer Relationship Manager role in the retail industry is focused on fostering positive customer experiences and building lasting relationships. This permanent position, based in London, requires a proactive individual to oversee and improve the customer experience. Client Details This opportunity is with a growing challenger brand company in the retail industry. As a medium-sized organisation, they are committed to delivering exceptional customer experiences through efficient processes and innovative solutions. Description Manage and enhance customer relationships to ensure satisfaction and loyalty. Oversee customer service operations to meet and exceed quality standards. Develop and implement strategies to improve customer engagement and retention. Act as the main point of contact for customer queries and resolve issues promptly. Collaborate with internal departments to ensure seamless customer experiences. Analyse customer feedback to identify trends and recommend improvements. Prepare regular reports on customer service performance and key metrics. Ensure compliance with company policies and procedures in all customer interactions. Profile A successful Customer Relationship Manager should have: Previous experience in customer service or a related field, preferably in the retail industry. Strong communication and interpersonal skills to build trust with customers and colleagues. Proven ability to develop and implement customer-focused strategies. Experience in analysing data and generating actionable insights. Attention to detail and a commitment to delivering high-quality service. Problem-solving abilities to address challenges efficiently and effectively. Job Offer Competitive salary ranging from £45,000 to £60,000 per annum. Permanent position offering stability and career growth opportunities. Located in London, providing access to a vibrant and diverse working environment. Opportunity to work within a well-established company in the retail industry. If you are passionate about delivering exceptional customer experiences and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity.
Jul 03, 2026
Full time
The Customer Relationship Manager role in the retail industry is focused on fostering positive customer experiences and building lasting relationships. This permanent position, based in London, requires a proactive individual to oversee and improve the customer experience. Client Details This opportunity is with a growing challenger brand company in the retail industry. As a medium-sized organisation, they are committed to delivering exceptional customer experiences through efficient processes and innovative solutions. Description Manage and enhance customer relationships to ensure satisfaction and loyalty. Oversee customer service operations to meet and exceed quality standards. Develop and implement strategies to improve customer engagement and retention. Act as the main point of contact for customer queries and resolve issues promptly. Collaborate with internal departments to ensure seamless customer experiences. Analyse customer feedback to identify trends and recommend improvements. Prepare regular reports on customer service performance and key metrics. Ensure compliance with company policies and procedures in all customer interactions. Profile A successful Customer Relationship Manager should have: Previous experience in customer service or a related field, preferably in the retail industry. Strong communication and interpersonal skills to build trust with customers and colleagues. Proven ability to develop and implement customer-focused strategies. Experience in analysing data and generating actionable insights. Attention to detail and a commitment to delivering high-quality service. Problem-solving abilities to address challenges efficiently and effectively. Job Offer Competitive salary ranging from £45,000 to £60,000 per annum. Permanent position offering stability and career growth opportunities. Located in London, providing access to a vibrant and diverse working environment. Opportunity to work within a well-established company in the retail industry. If you are passionate about delivering exceptional customer experiences and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 03, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Customer Support Co-ordinator Standish, Wigan - onsite In addition, you'll benefit from: £3,000 Annual Retention Bonus Quarterly Performance Bonus Excellent Benefits Package Our customers have a choice of lifting partners. Every conversation is an opportunity to demonstrate why Ainscough should be theirs. . click apply for full job details
Jul 03, 2026
Full time
Customer Support Co-ordinator Standish, Wigan - onsite In addition, you'll benefit from: £3,000 Annual Retention Bonus Quarterly Performance Bonus Excellent Benefits Package Our customers have a choice of lifting partners. Every conversation is an opportunity to demonstrate why Ainscough should be theirs. . click apply for full job details
Job description Job Title: Recruitment Resourcer Hours of Work: 35 hours per week - Monday to Friday, 08:30 - 16:00 Location: Wath upon Dearne, Rotherham Contract: Temporary, ongoing. Hourly Rate - £12.71 per hour, plus performance based commission. Interaction Recruitment have a fantastic opportunity for a Recruitment Resourcer to join our team. Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of 26 locations nationwide. Recognised and published as " UK's Number 1 General Recruiter ". You will be working on various projects, speaking with possible candidates for the role and booking them in for the interview process. As a vital component within the recruitment process, successful candidates need to have a fine eye for detail, a resilient and ambitious personality and fantastic work ethic. Working as part of a team, the candidate will have to have strong communication skills and be hard working. The role consists of handling inbound and outbound calls with future potential candidates, assessing whether they would be right for a role with the company. You will tele-screen the candidates to make sure only suitable candidates are sent forward. It will then be your responsibility to book people in for interview slots. Key attributes needed for this role: Self-motivation, bright and bubbly personality Confident and resilient telephone manner Strong communication and listening skills Confident team player Ambitious with a desire to succeed We can offer you a platform to showcase your Recruitment/Customer Services skills along with the chance of joining a supportive team within a well-established company with a growing reputation. If you are an experienced Recruitment Professional or Customer Advisor, please apply now.
Jul 03, 2026
Seasonal
Job description Job Title: Recruitment Resourcer Hours of Work: 35 hours per week - Monday to Friday, 08:30 - 16:00 Location: Wath upon Dearne, Rotherham Contract: Temporary, ongoing. Hourly Rate - £12.71 per hour, plus performance based commission. Interaction Recruitment have a fantastic opportunity for a Recruitment Resourcer to join our team. Interaction is one of the UK's fastest growing independent recruitment businesses, operating through a growing network of 26 locations nationwide. Recognised and published as " UK's Number 1 General Recruiter ". You will be working on various projects, speaking with possible candidates for the role and booking them in for the interview process. As a vital component within the recruitment process, successful candidates need to have a fine eye for detail, a resilient and ambitious personality and fantastic work ethic. Working as part of a team, the candidate will have to have strong communication skills and be hard working. The role consists of handling inbound and outbound calls with future potential candidates, assessing whether they would be right for a role with the company. You will tele-screen the candidates to make sure only suitable candidates are sent forward. It will then be your responsibility to book people in for interview slots. Key attributes needed for this role: Self-motivation, bright and bubbly personality Confident and resilient telephone manner Strong communication and listening skills Confident team player Ambitious with a desire to succeed We can offer you a platform to showcase your Recruitment/Customer Services skills along with the chance of joining a supportive team within a well-established company with a growing reputation. If you are an experienced Recruitment Professional or Customer Advisor, please apply now.
Bucks and Berks Recruitment
Marlow, Buckinghamshire
We are currently recruiting for a Customer Services Agent to join our client's UK HQ in fantastic offices based in Marlow. As a Customer Services Agent, you will be responsible for managing customer interactions across multiple channels, ensuring a seamless and positive experience from order through to delivery and after-sales support. We are looking for someone with experience working for a company that sells a product who has dealt with returns, deliveries, etc. £26k plus excellent benefits, hybrid working, 9am - 5pm. Duties include Manage customer enquiries via telephone and digital channels using CRM and contact centre systems Process and manage customer orders Respond promptly and efficiently to general and order-specific enquiries Handle returns and refunds, ensuring all systems are accurately updated Support customers with order tracking and delivery updates Manage complaints professionally, resolving issues or escalating when required Accurately log all customer interactions and actions within the CRM system Collaborate with internal teams including Sales, Marketing, Logistics, and After Sales Support Skills/Experience Previous experience within a customer service role selling a product (essential) Experience using CRM systems Good understanding of Consumer Rights Act and Distance Selling Regulations Strong communication skills, both verbal and written Confident handling challenging customer situations with professionalism and empathy High level of accuracy with strong data entry and administrative skills Well-organised with excellent time management and prioritisation skills Proficient in Microsoft Office Experience with SAP and/or Salesforce (desirable) Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Jul 03, 2026
Full time
We are currently recruiting for a Customer Services Agent to join our client's UK HQ in fantastic offices based in Marlow. As a Customer Services Agent, you will be responsible for managing customer interactions across multiple channels, ensuring a seamless and positive experience from order through to delivery and after-sales support. We are looking for someone with experience working for a company that sells a product who has dealt with returns, deliveries, etc. £26k plus excellent benefits, hybrid working, 9am - 5pm. Duties include Manage customer enquiries via telephone and digital channels using CRM and contact centre systems Process and manage customer orders Respond promptly and efficiently to general and order-specific enquiries Handle returns and refunds, ensuring all systems are accurately updated Support customers with order tracking and delivery updates Manage complaints professionally, resolving issues or escalating when required Accurately log all customer interactions and actions within the CRM system Collaborate with internal teams including Sales, Marketing, Logistics, and After Sales Support Skills/Experience Previous experience within a customer service role selling a product (essential) Experience using CRM systems Good understanding of Consumer Rights Act and Distance Selling Regulations Strong communication skills, both verbal and written Confident handling challenging customer situations with professionalism and empathy High level of accuracy with strong data entry and administrative skills Well-organised with excellent time management and prioritisation skills Proficient in Microsoft Office Experience with SAP and/or Salesforce (desirable) Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 03, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction. The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management). Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance e click apply for full job details
Jul 03, 2026
Contractor
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction. The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management). Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance e click apply for full job details
Are you passionate about delivering exceptional customer service? We re looking for a friendly, enthusiastic, and dedicated Service Advisor to join our client s team in Shrewsbury. In this key role, you ll be the first point of contact for customers, coordinating vehicle service and repair bookings, providing updates, and ensuring every interaction is professional and positive. Working hours: Monday to Friday, 8:00am 5:30pm Saturday on a rota 8:30am - 12:30pm What you ll be doing: Welcoming customers with warmth and professionalism whether in person, over the phone or via email Booking vehicles in for service, maintenance and repair work Handling customer enquiries and resolving issues efficiently and effectively Liaising with workshop, sales, and finance teams to keep customers informed and updated Providing clear explanations of work carried out and any additional requirements Following up post-service to ensure complete customer satisfaction What we re looking for: A professional and positive attitude Reliability and consistency in your work Previous experience in a customer-facing or automotive role Experience working with Pinnacle CRM is desirable Strong communication and organisational skills Essential requirements: A full, valid UK driving licence is essential
Jul 03, 2026
Full time
Are you passionate about delivering exceptional customer service? We re looking for a friendly, enthusiastic, and dedicated Service Advisor to join our client s team in Shrewsbury. In this key role, you ll be the first point of contact for customers, coordinating vehicle service and repair bookings, providing updates, and ensuring every interaction is professional and positive. Working hours: Monday to Friday, 8:00am 5:30pm Saturday on a rota 8:30am - 12:30pm What you ll be doing: Welcoming customers with warmth and professionalism whether in person, over the phone or via email Booking vehicles in for service, maintenance and repair work Handling customer enquiries and resolving issues efficiently and effectively Liaising with workshop, sales, and finance teams to keep customers informed and updated Providing clear explanations of work carried out and any additional requirements Following up post-service to ensure complete customer satisfaction What we re looking for: A professional and positive attitude Reliability and consistency in your work Previous experience in a customer-facing or automotive role Experience working with Pinnacle CRM is desirable Strong communication and organisational skills Essential requirements: A full, valid UK driving licence is essential
Michael Page have partnered with a reputable legal business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start asap. This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a company which are experts in their market and have an excellent reputation. Immediate interviews being held! Client Details Michael Page have partnered with a reputable legal business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start asap. This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a company which are experts in their market and have an excellent reputation. Immediate interviews being held! Description As a Customer Experience Advisor you will be supporting existing clients with a range of queries they have in relation to their current case the role will be mainly telephone based and will also be supporting clients through email. You will be ensuring an exceptional service and a first call resolution and chasing up documents and details required for the file. The role will be very fast paced the business have a volume caseload and will be making sure the highest level of care is provided and an excellent experience. If you passionate about helping and supporting customers we would love to hear about from you. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner with strong communication skills Able to work in a fast paced targeted environment Passionate about delivering the highest level of customer experience An excellent team player Job Offer Salary of £26100+ reputable law firm in Leeds City Centre+ no experience required+ full training provided+ excellent progression and development+ prestigious offices and environment+ lovely team and culture+ good benefits package+ no shift patterns or weekends+ immediate interviews being held
Jul 03, 2026
Full time
Michael Page have partnered with a reputable legal business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start asap. This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a company which are experts in their market and have an excellent reputation. Immediate interviews being held! Client Details Michael Page have partnered with a reputable legal business in central Leeds to recruit for a Customer Experience Advisor to join their team on a permanent basis to start asap. This would be an exceptional opportunity for someone experienced within Customer Services looking for that next step in their career and to join a company which are experts in their market and have an excellent reputation. Immediate interviews being held! Description As a Customer Experience Advisor you will be supporting existing clients with a range of queries they have in relation to their current case the role will be mainly telephone based and will also be supporting clients through email. You will be ensuring an exceptional service and a first call resolution and chasing up documents and details required for the file. The role will be very fast paced the business have a volume caseload and will be making sure the highest level of care is provided and an excellent experience. If you passionate about helping and supporting customers we would love to hear about from you. Profile Previous customer service experience this could be from a range of backgrounds An excellent telephone manner with strong communication skills Able to work in a fast paced targeted environment Passionate about delivering the highest level of customer experience An excellent team player Job Offer Salary of £26100+ reputable law firm in Leeds City Centre+ no experience required+ full training provided+ excellent progression and development+ prestigious offices and environment+ lovely team and culture+ good benefits package+ no shift patterns or weekends+ immediate interviews being held
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 03, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
St Joseph s Property Solutions Ltd
Lincoln, Lincolnshire
Client Consultant Warm enquiries provided (Self-Employed only) £60,000 £100,000+ OTE No cold calling Full professional training provided. Help people protect their home, savings and family no experience needed. St Josephs Property Solutions Ltd is expanding, and were looking for people to meet clients after theyve responded to our new TV & Radio advertising click apply for full job details
Jul 03, 2026
Full time
Client Consultant Warm enquiries provided (Self-Employed only) £60,000 £100,000+ OTE No cold calling Full professional training provided. Help people protect their home, savings and family no experience needed. St Josephs Property Solutions Ltd is expanding, and were looking for people to meet clients after theyve responded to our new TV & Radio advertising click apply for full job details
Service Advisor - Warrington - Basic Salary - £28,000 - OTE - £34,000 - Great Benefits Package - Our client, a busy franchised main dealership in Warrington has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: Franchised Dealership Experience Kerridge or Pinnacle Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Recent Motor Trade Service Advisor / Aftersales Advisor experience useful Kerridge or Pinnacle Expereince Remuneration & Benefits On Target earnings £34,000 Weekly Pay Every third Saturday morning Paid Overtime Working Hours Monday to Friday 8am - 5.30pm Saturday Mornings on a Rota
Jul 03, 2026
Full time
Service Advisor - Warrington - Basic Salary - £28,000 - OTE - £34,000 - Great Benefits Package - Our client, a busy franchised main dealership in Warrington has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: Franchised Dealership Experience Kerridge or Pinnacle Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Recent Motor Trade Service Advisor / Aftersales Advisor experience useful Kerridge or Pinnacle Expereince Remuneration & Benefits On Target earnings £34,000 Weekly Pay Every third Saturday morning Paid Overtime Working Hours Monday to Friday 8am - 5.30pm Saturday Mornings on a Rota
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jul 03, 2026
Full time
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service & Order Processing Administrator Location: EppingSalary: £26,000 - £27,000Hours: 35 hours per week (Mon-Fri, 9:00am - 5:00pm) - Office BasedContract: PermanentYou must be a driver with access to a vehicle to be considered - this is due to location. About the Role Looking for a role where no two days are the same? We're seeking a Customer Service & Order Processing Administrator to join a small, friendly team in Epping. This is a hands-on position where you'll manage customer queries, process orders, and keep everything running smoothly behind the scenes. If you are organised, proactive, and ready to learn quickly, this could be the perfect opportunity for you! Full training will be provided where necessary to help you succeed. What You'll Be Doing Answer incoming calls and respond to customer queries. Process orders and manage delivery queries via phone, email, and tracking software (Stream). Handle postage, spares, and parts orders. Assist with stock updates on key accounts' websites. General office administration. What We're Looking For Strong communication skills and a friendly, professional approach. Ability to learn quickly and adapt to a fast-paced environment. Good organisational skills and attention to detail. Previous experience in customer service or administration is desirable but not essential. What's in It for You? Salary: £25,000 - £27,000 Hours: 35 per week (Mon-Fri, 9am-5pm) - Office-Based Holidays: 24 days + bank holidays Benefits: Free parking, auto-enrolment pension Training: Full training provided where necessary Ready to make an impact in Epping? Apply today!
Jul 03, 2026
Full time
Customer Service & Order Processing Administrator Location: EppingSalary: £26,000 - £27,000Hours: 35 hours per week (Mon-Fri, 9:00am - 5:00pm) - Office BasedContract: PermanentYou must be a driver with access to a vehicle to be considered - this is due to location. About the Role Looking for a role where no two days are the same? We're seeking a Customer Service & Order Processing Administrator to join a small, friendly team in Epping. This is a hands-on position where you'll manage customer queries, process orders, and keep everything running smoothly behind the scenes. If you are organised, proactive, and ready to learn quickly, this could be the perfect opportunity for you! Full training will be provided where necessary to help you succeed. What You'll Be Doing Answer incoming calls and respond to customer queries. Process orders and manage delivery queries via phone, email, and tracking software (Stream). Handle postage, spares, and parts orders. Assist with stock updates on key accounts' websites. General office administration. What We're Looking For Strong communication skills and a friendly, professional approach. Ability to learn quickly and adapt to a fast-paced environment. Good organisational skills and attention to detail. Previous experience in customer service or administration is desirable but not essential. What's in It for You? Salary: £25,000 - £27,000 Hours: 35 per week (Mon-Fri, 9am-5pm) - Office-Based Holidays: 24 days + bank holidays Benefits: Free parking, auto-enrolment pension Training: Full training provided where necessary Ready to make an impact in Epping? Apply today!
Warrens Warehousing & Distribution
Northampton, Northamptonshire
Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Our Crick site have an exciting opportunity for a Customer click apply for full job details
Jul 03, 2026
Full time
Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Our Crick site have an exciting opportunity for a Customer click apply for full job details
Location; Burton-upon-trent We are working with Frog Environmental, a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The business operates within a fast-paced, customer-focused environment, with a strong emphasis on reliability, consistency and protecting customer trust. The Customer Operations Manager will own the day-to-day customer experience and operational flow of the business, working core hours of 8am-4pm, Monday to Friday, with one day a week remote working. This is a management-level, delivery-focused role, ensuring that enquiries, orders, logistics, stock and operational hand-offs happen clearly, consistently and predictably. This is a great opportunity for an experienced Operations, Customer Operations or Service Delivery Manager looking to join a growing business where they can make a genuine impact, with real scope to improve processes and take ownership of an important customer-facing function. Responsibilities of a Customer Operations Manager: Managing inbound operational communication (calls, emails and general enquiries), logging, classifying and progressing these using defined triage processes. Owning day-to-day standard product supply contracts. Coordinating operational flow between technical teams, the warehouse/depot, and compliance and administration. Maintaining visibility of live enquiries, orders, deliveries and hand-offs. Managing stock visibility, supply-chain coordination and logistics across the UK and internationally. Line-managing a small number of operationally critical staff, and owning office and depot operational systems, including health and safety and people infrastructure. Tracking and completing post-sales follow-up, while driving incremental improvements to operational processes, hand-offs and response standards. Skills & Qualifications of a Customer Operations Manager: Proven experience in an operations, customer operations, service delivery or logistics management role. Experience line-managing a small team, with a hands-on, delivery-focused approach. Strong organisational skills, comfortable managing multiple live enquiries, orders and hand-offs at once. Confident coordinating across technical, warehouse/depot, compliance and administration teams. Experience within construction, environmental services, infrastructure or technical products is helpful but not essential. Benefits of a Customer Operations Manager: Base salary of £40,000 - £50,000, depending on experience. 8am-4pm, Monday to Friday (some flexibility available), with 1 day a week remote working. 25 days holiday plus bank holidays. Standard NEST pension. Free onsite parking. Opportunity to join a growing, specialist environmental business. Genuine scope to shape and improve operational processes. If you feel this Customer Operations Manager role is right for you, please contact Rebecca Williams orEmma Devereux at Maintech Recruitment on (phone number removed) for more information, or click apply. Maintech Recruitment Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can
Jul 03, 2026
Full time
Location; Burton-upon-trent We are working with Frog Environmental, a growing specialist environmental business delivering vertically integrated consulting and product solutions in silt pollution control and water treatment. The business operates within a fast-paced, customer-focused environment, with a strong emphasis on reliability, consistency and protecting customer trust. The Customer Operations Manager will own the day-to-day customer experience and operational flow of the business, working core hours of 8am-4pm, Monday to Friday, with one day a week remote working. This is a management-level, delivery-focused role, ensuring that enquiries, orders, logistics, stock and operational hand-offs happen clearly, consistently and predictably. This is a great opportunity for an experienced Operations, Customer Operations or Service Delivery Manager looking to join a growing business where they can make a genuine impact, with real scope to improve processes and take ownership of an important customer-facing function. Responsibilities of a Customer Operations Manager: Managing inbound operational communication (calls, emails and general enquiries), logging, classifying and progressing these using defined triage processes. Owning day-to-day standard product supply contracts. Coordinating operational flow between technical teams, the warehouse/depot, and compliance and administration. Maintaining visibility of live enquiries, orders, deliveries and hand-offs. Managing stock visibility, supply-chain coordination and logistics across the UK and internationally. Line-managing a small number of operationally critical staff, and owning office and depot operational systems, including health and safety and people infrastructure. Tracking and completing post-sales follow-up, while driving incremental improvements to operational processes, hand-offs and response standards. Skills & Qualifications of a Customer Operations Manager: Proven experience in an operations, customer operations, service delivery or logistics management role. Experience line-managing a small team, with a hands-on, delivery-focused approach. Strong organisational skills, comfortable managing multiple live enquiries, orders and hand-offs at once. Confident coordinating across technical, warehouse/depot, compliance and administration teams. Experience within construction, environmental services, infrastructure or technical products is helpful but not essential. Benefits of a Customer Operations Manager: Base salary of £40,000 - £50,000, depending on experience. 8am-4pm, Monday to Friday (some flexibility available), with 1 day a week remote working. 25 days holiday plus bank holidays. Standard NEST pension. Free onsite parking. Opportunity to join a growing, specialist environmental business. Genuine scope to shape and improve operational processes. If you feel this Customer Operations Manager role is right for you, please contact Rebecca Williams orEmma Devereux at Maintech Recruitment on (phone number removed) for more information, or click apply. Maintech Recruitment Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed and stored in line with our privacy policy, full details of which are held on our website, and a copy can
Sales Operations and Customer Service Executive - German Speaking London Up to £35k ASAP start This is not a "sit in a corner and process orders" role. We're looking for a sharp, detail-obsessed, German-speaking Sales Operations and Customer Service Executive who can keep customers happy, orders moving, and internal teams aligned when things get messy. You'll be the person making sure DACH customer accounts run properly: orderbooks clean, data accurate, shipments on track, issues chased down, and customers kept in the loop. You'll work across Sales, Logistics, Operations and the warehouse, so you'll need to be organised, commercially switched on, and comfortable being the person who spots problems before they become dramas. What you'll be doing as a Sales Operations and Customer Service Executive: Owning sales operations and customer service support for DACH accounts Managing orderbooks, customer data, pricing, part numbers and VAS details Entering and reviewing orders to make sure they are accurate before shipping windows open Supporting order allocation and warehouse communication Keeping customers and sales teams updated throughout the shipping season Helping track fulfilment, delays and customer satisfaction As a Sales Operations and Customer Service Executive you'll need: Fluent German is essential 1-2 years' B2B, office, sales support, customer service or operations experience Strong Excel and Microsoft Office skills A customer-first mindset Interested? Please apply. Urgent role! German fluency is non-negotiable. Energy, accuracy and common sense are just as important.
Jul 03, 2026
Full time
Sales Operations and Customer Service Executive - German Speaking London Up to £35k ASAP start This is not a "sit in a corner and process orders" role. We're looking for a sharp, detail-obsessed, German-speaking Sales Operations and Customer Service Executive who can keep customers happy, orders moving, and internal teams aligned when things get messy. You'll be the person making sure DACH customer accounts run properly: orderbooks clean, data accurate, shipments on track, issues chased down, and customers kept in the loop. You'll work across Sales, Logistics, Operations and the warehouse, so you'll need to be organised, commercially switched on, and comfortable being the person who spots problems before they become dramas. What you'll be doing as a Sales Operations and Customer Service Executive: Owning sales operations and customer service support for DACH accounts Managing orderbooks, customer data, pricing, part numbers and VAS details Entering and reviewing orders to make sure they are accurate before shipping windows open Supporting order allocation and warehouse communication Keeping customers and sales teams updated throughout the shipping season Helping track fulfilment, delays and customer satisfaction As a Sales Operations and Customer Service Executive you'll need: Fluent German is essential 1-2 years' B2B, office, sales support, customer service or operations experience Strong Excel and Microsoft Office skills A customer-first mindset Interested? Please apply. Urgent role! German fluency is non-negotiable. Energy, accuracy and common sense are just as important.
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jul 03, 2026
Full time
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Ready to earn £40k+ helping customers stay connected? Here at GoFibre, were growing fast, which means we need more great people to support our customers. As a Retention Advisor at GoFibre, youll turn Im leaving into Im staying every day. Based in our modern Edinburgh Office, just 5-minutes from Haymarket Earning potential up to £40,000 (uncapped commission) £26,227 click apply for full job details
Jul 03, 2026
Full time
Ready to earn £40k+ helping customers stay connected? Here at GoFibre, were growing fast, which means we need more great people to support our customers. As a Retention Advisor at GoFibre, youll turn Im leaving into Im staying every day. Based in our modern Edinburgh Office, just 5-minutes from Haymarket Earning potential up to £40,000 (uncapped commission) £26,227 click apply for full job details
Major Recruitment are currently recruiting for experienced FRENCH SPEAKING Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies. You will be working on campaigns in the UK area, you must be UK based in order to do this role. Please note you must be based in the UK on a full time basis, to be considered for this position Hours of work - Monday to Friday 8:00am - 4:00pm (please note we cannot offer part time hours for this role) The role will last till a minimum of September Rate of pay - 14.00ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly) Start Wednesday 8th July 2026 The purpose of the role is to contact businesses to conduct an English or French speaking telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets. This is a high-volume outbound calling role! Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer ideally with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD). You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. Main Duties Contact businesses to Conduct telephone interviews in accordance with quality standards High volume of outbound calls Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly. Supply project related feedback and observations to team manager Dealing with any problems/complaints that arise Working towards daily and weekly targets Building a strong rapport with the person you are speaking to. In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration. Candidate Requirements Excellent communications skills The ability to build rapport quickly and engage with a respondent Literate and numerate Computer literate Excellent timekeeping and attendance Resilient self-motivated and target driven Strong work ethic Extremely organised Own Windows based laptop / computer Own Direct USB headset Working From Home - Monday to Friday 8am till 4pm Monthly Pay - 12th of every month 14.00ph plus bonus based on performance, aswell as an extra bonus based on time keeping /attendance INDLS Please click to apply Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Jul 03, 2026
Seasonal
Major Recruitment are currently recruiting for experienced FRENCH SPEAKING Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies. You will be working on campaigns in the UK area, you must be UK based in order to do this role. Please note you must be based in the UK on a full time basis, to be considered for this position Hours of work - Monday to Friday 8:00am - 4:00pm (please note we cannot offer part time hours for this role) The role will last till a minimum of September Rate of pay - 14.00ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly) Start Wednesday 8th July 2026 The purpose of the role is to contact businesses to conduct an English or French speaking telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets. This is a high-volume outbound calling role! Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer ideally with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD). You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. Main Duties Contact businesses to Conduct telephone interviews in accordance with quality standards High volume of outbound calls Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly. Supply project related feedback and observations to team manager Dealing with any problems/complaints that arise Working towards daily and weekly targets Building a strong rapport with the person you are speaking to. In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration. Candidate Requirements Excellent communications skills The ability to build rapport quickly and engage with a respondent Literate and numerate Computer literate Excellent timekeeping and attendance Resilient self-motivated and target driven Strong work ethic Extremely organised Own Windows based laptop / computer Own Direct USB headset Working From Home - Monday to Friday 8am till 4pm Monthly Pay - 12th of every month 14.00ph plus bonus based on performance, aswell as an extra bonus based on time keeping /attendance INDLS Please click to apply Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Join the Evri Final Mile Team as a Courier Service Specialist! Alloa Location Alloa - Shift Pattern - Any 5 days over 7 Ready to be at the heart of the action? Step into a fast-paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile click apply for full job details
Jul 03, 2026
Full time
Join the Evri Final Mile Team as a Courier Service Specialist! Alloa Location Alloa - Shift Pattern - Any 5 days over 7 Ready to be at the heart of the action? Step into a fast-paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile click apply for full job details
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jul 03, 2026
Full time
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from £27,000- £28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: £27,000- £28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requests Key Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is required If you are interested in this position, please apply now! Red Recruitment (Agency)
Jul 03, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from £27,000- £28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: £27,000- £28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requests Key Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is required If you are interested in this position, please apply now! Red Recruitment (Agency)
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 03, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
This role requires an organised and detail-oriented Customer Service Executive to support clients with their inquiries and ensure a smooth customer experience. The ideal candidate will assist in maintaining high standards of service delivery within the business services industry. Client Details The company is a reputable organisation within the business services sector, known for its commitment to providing outstanding client support. Operating as part of a well-established industry, they offer a structured and professional environment to all team members. Description Handle customer inquiries promptly and professionally via phone, email, and online platforms. Ensure customer records are accurately maintained and updated in the system. Collaborate with internal teams to resolve customer issues efficiently. Monitor and track customer service metrics to maintain high service standards. Provide product and service information to customers as required. Identify and escalate complex issues to the relevant department for resolution. Support the team in achieving customer satisfaction goals and KPIs. Contribute to process improvement initiatives within the department. Profile A successful Customer Service Executive should have: Excellent communication and interpersonal skills. A strong ability to manage multiple tasks and prioritise effectively. Proficiency in using customer relationship management (CRM) tools or similar systems. An eye for detail and a commitment to delivering high-quality service. A positive attitude towards problem-solving and customer engagement. Previous experience in a similar customer service or support role. Job Offer An hourly pay of £18.00 to £22.00, depending on experience and skills. Temporary contract with the opportunity to gain valuable experience in the business services industry. Paid holidays to ensure a good work-life balance. A supportive and professional work environment. If you are ready to bring your customer service expertise to a new role, apply now to join the team and contribute to their continued success.
Jul 03, 2026
Seasonal
This role requires an organised and detail-oriented Customer Service Executive to support clients with their inquiries and ensure a smooth customer experience. The ideal candidate will assist in maintaining high standards of service delivery within the business services industry. Client Details The company is a reputable organisation within the business services sector, known for its commitment to providing outstanding client support. Operating as part of a well-established industry, they offer a structured and professional environment to all team members. Description Handle customer inquiries promptly and professionally via phone, email, and online platforms. Ensure customer records are accurately maintained and updated in the system. Collaborate with internal teams to resolve customer issues efficiently. Monitor and track customer service metrics to maintain high service standards. Provide product and service information to customers as required. Identify and escalate complex issues to the relevant department for resolution. Support the team in achieving customer satisfaction goals and KPIs. Contribute to process improvement initiatives within the department. Profile A successful Customer Service Executive should have: Excellent communication and interpersonal skills. A strong ability to manage multiple tasks and prioritise effectively. Proficiency in using customer relationship management (CRM) tools or similar systems. An eye for detail and a commitment to delivering high-quality service. A positive attitude towards problem-solving and customer engagement. Previous experience in a similar customer service or support role. Job Offer An hourly pay of £18.00 to £22.00, depending on experience and skills. Temporary contract with the opportunity to gain valuable experience in the business services industry. Paid holidays to ensure a good work-life balance. A supportive and professional work environment. If you are ready to bring your customer service expertise to a new role, apply now to join the team and contribute to their continued success.
A fantastic opportunity to join a friendly, hard-working customer service and sales order processing team in Banbury - please note this is an office based role. Your main focus would be to ensure KPI s are met to deliver excellent customer service and strive to exceed customer expectations wherever possible: Confirm receipt of orders to all customers within 24hrs. Apply company credit control policy. Ensuring credit limits are checked with no invoices outstanding before orders are processed. Process sales orders through to delivery. Arrange delivery of sales orders with hauliers/shipping lines. Raising customs, import and export documentation where required. Raise sales contracts & call offs. Maintain all Contract records, shipment and delivery spreadsheets accordingly. Obtain and issue Quality Certificates. Raise sales invoices. Handle general customer enquiries. Handle straightforward customer complaints. Maintain complaint records. Process sample requests and maintain records. Maintain sales commission records. Maintain distribution cost records. PURCHASE Obtain and save all relevant paperwork from suppliers. Process Purchase orders through to delivery. Raise Purchase contracts and call offs Validate purchase invoices and resolve disputes. Communicate with Suppliers regarding specific requirements. Maintain Supplier contract records. STOCK CONTROL Responsible for ordering stock in accordance with requirements. Arrange delivery of stock orders with hauliers/shipping lines. Book stock onto system within 24hrs of arrival. Maintain stock records ensuring all data inputting is accurate for all products. Ensure stock rotation is adhered to. Weekly stock balancing between warehouse, stock records and systems completed. Stock discrepancies investigated and completed in a timely manner. INTERNAL COMMUNICATIONS Ensure requests and enquiries from Accounts team are dealt with, without delay and communicated back with satisfactory resolution. Highlight operational issues immediately to your Direct Line Manager. Ensure Sales Managers are aware of operational issues as and when they occur. Quote customers as delegated by Sales Managers. Appoint and instruct supply chain contractors (if requested). Assist and communicate with Quality Department to ensure service levels are met and Audit procedures are followed and completed accurately. GENERAL RESPONSIBILITIES Carry out other functions as requested by management. Operate within the company quality system. Ensure all filing is completed in a timely manner. To act professionally and respectfully at all times to all company employees. To communicate professionally at all times with customers. Post - Outgoing (franking, take to Post Box / Post Office). Ensure Office housekeeping and cleanliness is all employees responsibility. Keep own desk area clean and tidy. INDL
Jul 03, 2026
Full time
A fantastic opportunity to join a friendly, hard-working customer service and sales order processing team in Banbury - please note this is an office based role. Your main focus would be to ensure KPI s are met to deliver excellent customer service and strive to exceed customer expectations wherever possible: Confirm receipt of orders to all customers within 24hrs. Apply company credit control policy. Ensuring credit limits are checked with no invoices outstanding before orders are processed. Process sales orders through to delivery. Arrange delivery of sales orders with hauliers/shipping lines. Raising customs, import and export documentation where required. Raise sales contracts & call offs. Maintain all Contract records, shipment and delivery spreadsheets accordingly. Obtain and issue Quality Certificates. Raise sales invoices. Handle general customer enquiries. Handle straightforward customer complaints. Maintain complaint records. Process sample requests and maintain records. Maintain sales commission records. Maintain distribution cost records. PURCHASE Obtain and save all relevant paperwork from suppliers. Process Purchase orders through to delivery. Raise Purchase contracts and call offs Validate purchase invoices and resolve disputes. Communicate with Suppliers regarding specific requirements. Maintain Supplier contract records. STOCK CONTROL Responsible for ordering stock in accordance with requirements. Arrange delivery of stock orders with hauliers/shipping lines. Book stock onto system within 24hrs of arrival. Maintain stock records ensuring all data inputting is accurate for all products. Ensure stock rotation is adhered to. Weekly stock balancing between warehouse, stock records and systems completed. Stock discrepancies investigated and completed in a timely manner. INTERNAL COMMUNICATIONS Ensure requests and enquiries from Accounts team are dealt with, without delay and communicated back with satisfactory resolution. Highlight operational issues immediately to your Direct Line Manager. Ensure Sales Managers are aware of operational issues as and when they occur. Quote customers as delegated by Sales Managers. Appoint and instruct supply chain contractors (if requested). Assist and communicate with Quality Department to ensure service levels are met and Audit procedures are followed and completed accurately. GENERAL RESPONSIBILITIES Carry out other functions as requested by management. Operate within the company quality system. Ensure all filing is completed in a timely manner. To act professionally and respectfully at all times to all company employees. To communicate professionally at all times with customers. Post - Outgoing (franking, take to Post Box / Post Office). Ensure Office housekeeping and cleanliness is all employees responsibility. Keep own desk area clean and tidy. INDL
The Solution Automotive Limited
Borehamwood, Hertfordshire
Assistant Service Manager Franchised Motor Dealership - Borehamwood We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Senior Service Advisor or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential click apply for full job details
Jul 03, 2026
Full time
Assistant Service Manager Franchised Motor Dealership - Borehamwood We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Senior Service Advisor or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential click apply for full job details
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jul 03, 2026
Full time
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Our client, a well-established and growing Accident Management company, is looking for a Customer Service Advisor to join their friendly and supportive team. If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required. As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way. The Role As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently. Handle inbound customer calls and enquiries. Manage customer cases from start to finish. Arrange suitable replacement vehicles. Liaise with repair garages, external organisations and other stakeholders. Keep customers updated throughout the process. Maintain accurate records using internal systems. Prioritise multiple cases while meeting service standards. Work closely with colleagues to deliver an excellent customer experience. About You We're looking for someone who enjoys helping people, communicates confidently and thrives in a fast-paced environment. You'll ideally have: At least 2 years' experience in customer service, contact centres, administration or another office-based role. Excellent communication and customer service skills. Strong organisation and attention to detail. Good IT skills and confidence using computer systems. The ability to manage multiple tasks and work as part of a team. A positive attitude and willingness to learn. Whether you're currently working as a Customer Service Advisor, Customer Support Advisor, Contact Centre Advisor, Administrator or Case Coordinator, we'd love to hear from you. If you're looking to build a long-term career, this Customer Service Advisor - Claims opportunity offers excellent training and genuine career development. What's on Offer? Salary of 28,089.10 per annum Monthly team bonus Contributory pension scheme Full training and ongoing development Friendly and supportive working environment Excellent location close to public transport, shops, caf s and the seafront If you're ready for your next challenge, apply today to become a Customer Service Advisor and join a growing business where your customer service skills will make a real difference.
Jul 03, 2026
Full time
Our client, a well-established and growing Accident Management company, is looking for a Customer Service Advisor to join their friendly and supportive team. If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required. As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way. The Role As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently. Handle inbound customer calls and enquiries. Manage customer cases from start to finish. Arrange suitable replacement vehicles. Liaise with repair garages, external organisations and other stakeholders. Keep customers updated throughout the process. Maintain accurate records using internal systems. Prioritise multiple cases while meeting service standards. Work closely with colleagues to deliver an excellent customer experience. About You We're looking for someone who enjoys helping people, communicates confidently and thrives in a fast-paced environment. You'll ideally have: At least 2 years' experience in customer service, contact centres, administration or another office-based role. Excellent communication and customer service skills. Strong organisation and attention to detail. Good IT skills and confidence using computer systems. The ability to manage multiple tasks and work as part of a team. A positive attitude and willingness to learn. Whether you're currently working as a Customer Service Advisor, Customer Support Advisor, Contact Centre Advisor, Administrator or Case Coordinator, we'd love to hear from you. If you're looking to build a long-term career, this Customer Service Advisor - Claims opportunity offers excellent training and genuine career development. What's on Offer? Salary of 28,089.10 per annum Monthly team bonus Contributory pension scheme Full training and ongoing development Friendly and supportive working environment Excellent location close to public transport, shops, caf s and the seafront If you're ready for your next challenge, apply today to become a Customer Service Advisor and join a growing business where your customer service skills will make a real difference.
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 03, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
What's in it for you? Opportunity to join a collaborative and supportive team environment Varied role combining customer service and sales administration Develop your skills across CRM systems, sales processes, and customer engagement Must have's Proven experience in a customer service or similar role Strong communication and interpersonal skills Proficiency in CRM systems and Microsoft Office, particularly Excel Excellent organisation and attention to detail Ability to manage time effectively and prioritize workload A proactive and problem-solving mindset Ability to work both independently and as part of a team Nice to have's Previous experience supporting a sales team or working in a sales environment Experience processing orders or handling quotes So, what will you be doing? Maintaining and updating customer sales records within the CRM system Following up on outstanding quotes and supporting timely responses to enquiries Processing customer orders and assisting with sales administration tasks Managing inbound customer queries via phone, email, and chat Providing a high level of customer service and resolving issues efficiently Working closely with the sales team to ensure data accuracy and consistency Keeping tasks organised with a strong focus on accuracy and detail Helpful extras Comfortable working in a fast-paced, office-based environment Confident liaising with internal teams and external customers Interested? Send your CV to Tatiana at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
Jul 03, 2026
Full time
What's in it for you? Opportunity to join a collaborative and supportive team environment Varied role combining customer service and sales administration Develop your skills across CRM systems, sales processes, and customer engagement Must have's Proven experience in a customer service or similar role Strong communication and interpersonal skills Proficiency in CRM systems and Microsoft Office, particularly Excel Excellent organisation and attention to detail Ability to manage time effectively and prioritize workload A proactive and problem-solving mindset Ability to work both independently and as part of a team Nice to have's Previous experience supporting a sales team or working in a sales environment Experience processing orders or handling quotes So, what will you be doing? Maintaining and updating customer sales records within the CRM system Following up on outstanding quotes and supporting timely responses to enquiries Processing customer orders and assisting with sales administration tasks Managing inbound customer queries via phone, email, and chat Providing a high level of customer service and resolving issues efficiently Working closely with the sales team to ensure data accuracy and consistency Keeping tasks organised with a strong focus on accuracy and detail Helpful extras Comfortable working in a fast-paced, office-based environment Confident liaising with internal teams and external customers Interested? Send your CV to Tatiana at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Jul 03, 2026
Full time
What's in it for you? • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
£40,973 per annum Full-time Fethneys "Its about leading by example supporting my team so they can give the very best care every single day." Thats how one of our Registered Managers describes their role. If youre a confident, compassionate leader whos ready to inspire others and make a real difference, wed love to hear from you click apply for full job details
Jul 03, 2026
Full time
£40,973 per annum Full-time Fethneys "Its about leading by example supporting my team so they can give the very best care every single day." Thats how one of our Registered Managers describes their role. If youre a confident, compassionate leader whos ready to inspire others and make a real difference, wed love to hear from you click apply for full job details
Our client is a well established international organisation seeking an organised and customer focused Order Management Specialist to join their busy operations team. Working as part of a busy and supportive team, you will help manage the day-to-day order process, ensuring information is accurate, stock is allocated correctly and any issues are resolved efficiently. The role directly supports order fulfilment and wider customer satisfaction. Offering a salary of 31,500 per annum, hybrid working and Monday to Friday hours, this is an excellent opportunity for someone from a retail, customer service, administration or order processing background looking to develop their career within a professional office environment. The role Working as part of a busy and supportive team, you will help manage the day-to-day order process, ensuring information is accurate, stock is allocated correctly and any issues are resolved efficiently. The role directly supports order fulfilment and wider customer satisfaction. Your responsibilities will include: Processing customer orders and ensuring accurate system entry Allocating stock to customer orders based on availability Checking order details and resolving discrepancies Managing back orders, amendments and cancellations Maintaining accurate information within internal systems Liaising with Sales, Supply Chain, Credit and Stock Management teams Monitoring outstanding orders and supporting backlog management Escalating issues where required to ensure a timely resolution Following established processes and procedures Supporting a smooth and efficient order fulfilment process About you We are particularly interested in speaking with candidates from retail and customer facing environments who are looking to transfer their skills into an office based role. You will ideally have: Experience within retail, customer service, administration or order processing Excellent attention to detail and a high level of accuracy Confidence using computer systems and learning new software Strong communication and teamwork skills The ability to manage multiple priorities in a busy environment A proactive and positive approach A willingness to learn and develop
Jul 03, 2026
Full time
Our client is a well established international organisation seeking an organised and customer focused Order Management Specialist to join their busy operations team. Working as part of a busy and supportive team, you will help manage the day-to-day order process, ensuring information is accurate, stock is allocated correctly and any issues are resolved efficiently. The role directly supports order fulfilment and wider customer satisfaction. Offering a salary of 31,500 per annum, hybrid working and Monday to Friday hours, this is an excellent opportunity for someone from a retail, customer service, administration or order processing background looking to develop their career within a professional office environment. The role Working as part of a busy and supportive team, you will help manage the day-to-day order process, ensuring information is accurate, stock is allocated correctly and any issues are resolved efficiently. The role directly supports order fulfilment and wider customer satisfaction. Your responsibilities will include: Processing customer orders and ensuring accurate system entry Allocating stock to customer orders based on availability Checking order details and resolving discrepancies Managing back orders, amendments and cancellations Maintaining accurate information within internal systems Liaising with Sales, Supply Chain, Credit and Stock Management teams Monitoring outstanding orders and supporting backlog management Escalating issues where required to ensure a timely resolution Following established processes and procedures Supporting a smooth and efficient order fulfilment process About you We are particularly interested in speaking with candidates from retail and customer facing environments who are looking to transfer their skills into an office based role. You will ideally have: Experience within retail, customer service, administration or order processing Excellent attention to detail and a high level of accuracy Confidence using computer systems and learning new software Strong communication and teamwork skills The ability to manage multiple priorities in a busy environment A proactive and positive approach A willingness to learn and develop
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Jul 03, 2026
Full time
Job Description Just imagine bringing joy to millions of LEGO fans around the world. Now make it real. As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. That's right, helping LEGO fans is our superpower, and we love it! Every day, our award-winning Consumer & Shopper Engagement (CSE) team springs into action, working to support our consumers and fulfil our Play Promise. Are you ready to inspire the builders of tomorrow? If you're eager about embarking on a journey filled with creativity and problem-solving, and excel at helping others and building connections, we encourage you to apply! About the Role: This is a fixed term contract until 31st January 2027, with a potential start in August or September. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We offer a competitive starting salary plus incredible benefits including a performance based/discretionary bonus of up to 10%. Full in-person training will be given with a 3-week induction followed by 2 weeks on-the job support. We also offer 'Best of Both' - our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. We resolve millions of queries each year, covering everything from building tips to troubleshooting and tracking down those elusive rare parts. Together, we're crafting new ways to connect with fans all around the globe to make the LEGO experience unforgettable! Why you're the perfect match If you can keep cool when LEGO mini figures are losing their heads, then we want you on the team! You'll bring energy, compassion, and fluency in English and French. What you'll be doing Respond to consumers in both English and French - spoken and written. Engage with consumers via phone and email. Handling a range of topics, including order and returns queries, digital and app experiences, LEGO electronics, brand information, product quality and feedback queries. Build strong and positive relationships with consumers in a fun and engaging manner. Assess and solve brick-based problems using our various tools and programs, requiring solid IT skills to support consumer requests. Adapt to a variety of shifts and including some weekends to ensure we provide an exceptional service. Ready to Build Something Amazing? If you're passionate about creating magical moments for fans everywhere, don't wait! Apply now! Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
