Applied AI Architect We're partnering with a global AI leader searching for an Applied AI Architect to join their Centre of Excellence here in the UK. This will be working fully remote with "hands on" & "customer facing" skills a must. You will need an engineering background and be able to work with Claude to engineer, design, support & deliver projects globally (working remotely) in this cutting edge space. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey from initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC across code review, requirements & testing, documentation, and governance. You will then be co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization. You will build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. If you're wanting a new & exciting challenge, apply now & let's discuss. Applied AI Architect
Jun 10, 2026
Full time
Applied AI Architect We're partnering with a global AI leader searching for an Applied AI Architect to join their Centre of Excellence here in the UK. This will be working fully remote with "hands on" & "customer facing" skills a must. You will need an engineering background and be able to work with Claude to engineer, design, support & deliver projects globally (working remotely) in this cutting edge space. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey from initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC across code review, requirements & testing, documentation, and governance. You will then be co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization. You will build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. If you're wanting a new & exciting challenge, apply now & let's discuss. Applied AI Architect
Collections Advisor Sale, Manchester (Hybrid Working) - 3 days WFH and 2 days at home 30,000 + up to 10% annual bonus 37.5 hours per week ( Monday-Friday, no weekends ) Start date - July 2026 About the Role Are you a confident negotiator with experience managing complex or high-risk accounts? This is an exciting opportunity to join a growing organisation where your skills in debt recovery will have a real impact. As a High-Risk Recoveries Agent, you will manage a portfolio of customers with complex debt cases, working collaboratively across teams and with external agencies to drive recovery and resolution. Key Responsibilities Manage a portfolio of high-risk customer accounts through the full debt recovery lifecycle Handle inbound queries and proactively contact customers regarding overdue balances Negotiate payment plans and support customers to return to sustainable payment arrangements Work closely with internal teams to escalate and resolve complex debt cases Collaborate on change of tenancy cases and verify key account details Liaise with external Debt Collection Agencies to manage recovery through to potential litigation Ensure all activity complies with regulatory standards, including GDPR Support complaint and dispute resolution processes where required About You Proven experience in complex debt recovery or collections Background in the utilities sector is highly desirable Strong working knowledge of debt management systems Confident communicator with excellent negotiation skills Ability to manage a defined ledger of customer accounts Good understanding of regulatory and legal frameworks in collections What's on Offer Competitive salary with annual bonus potential Hybrid working (3 days from home once established) 25 days holiday, increasing with service + birthday off Option to buy/sell annual leave Pension scheme and life assurance Discounts across high street and online retailers Wellbeing support including GP access, mental health, and financial advice Cycle to work and travel loan schemes Modern office facilities including gym, parking, and social spaces This is a great opportunity to join a forward-thinking and supportive organisation that offers excellent benefits, career development, and a strong team culture. If you're ready to take the next step in your recovery or collections career, apply today. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 10, 2026
Full time
Collections Advisor Sale, Manchester (Hybrid Working) - 3 days WFH and 2 days at home 30,000 + up to 10% annual bonus 37.5 hours per week ( Monday-Friday, no weekends ) Start date - July 2026 About the Role Are you a confident negotiator with experience managing complex or high-risk accounts? This is an exciting opportunity to join a growing organisation where your skills in debt recovery will have a real impact. As a High-Risk Recoveries Agent, you will manage a portfolio of customers with complex debt cases, working collaboratively across teams and with external agencies to drive recovery and resolution. Key Responsibilities Manage a portfolio of high-risk customer accounts through the full debt recovery lifecycle Handle inbound queries and proactively contact customers regarding overdue balances Negotiate payment plans and support customers to return to sustainable payment arrangements Work closely with internal teams to escalate and resolve complex debt cases Collaborate on change of tenancy cases and verify key account details Liaise with external Debt Collection Agencies to manage recovery through to potential litigation Ensure all activity complies with regulatory standards, including GDPR Support complaint and dispute resolution processes where required About You Proven experience in complex debt recovery or collections Background in the utilities sector is highly desirable Strong working knowledge of debt management systems Confident communicator with excellent negotiation skills Ability to manage a defined ledger of customer accounts Good understanding of regulatory and legal frameworks in collections What's on Offer Competitive salary with annual bonus potential Hybrid working (3 days from home once established) 25 days holiday, increasing with service + birthday off Option to buy/sell annual leave Pension scheme and life assurance Discounts across high street and online retailers Wellbeing support including GP access, mental health, and financial advice Cycle to work and travel loan schemes Modern office facilities including gym, parking, and social spaces This is a great opportunity to join a forward-thinking and supportive organisation that offers excellent benefits, career development, and a strong team culture. If you're ready to take the next step in your recovery or collections career, apply today. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Services Team Leader Nantwich £30,000 per annum Monday to Friday 9 - 5 Monday to Friday Our client is seeking an experienced Customer Services Team Leader to join their team at their main office in Aston. This is an excellent opportunity for a confident and organised individual to lead a busy customer services function within a fast-paced office environment. This is a hands-on leadership role overseeing a Customer Services team who act as the first point of contact for all external enquiries. The role involves managing high call volumes, processing customer orders, and liaising closely with multiple internal departments to ensure a smooth and efficient service. Key Responsibilities Lead and co-ordinate the Customer Services team to ensure efficient day-to-day operations Allocate, prioritise, and manage team workloads Train, coach, and develop team members Manage holidays and absences to ensure adequate team cover Implement and improve procedures and systems to streamline operations Operate the main office switchboard, managing a high volume of calls and screening cold calls Take orders from customers, agents, and third parties Input, price, amend, and cancel orders using in-house systems Liaise with internal departments and management Carry out general administrative duties as required The Ideal Candidate Proven experience in a Customer Services or Helpdesk environment (essential) Previous supervisory or team leadership experience A confident and decisive leader with strong people-management skills Highly organised, with the ability to multitask and work under pressure Strong problem-solving skills and excellent attention to detail Excellent communication skills, both written and verbal Good numeracy and literacy skills Confident using Microsoft Office and bespoke systems Friendly, professional, and calm under pressure A strong team player, comfortable working cross-functionally Salary & Benefits Full-time, permanent role - 37.5 hours per week (Monday to Friday, 9:00am-5:00pm, with a 30-minute lunch break) Overtime, including occasional Saturday mornings, may be required during peak periods Full training provided on internal systems Additional holiday entitlement Company pension scheme Cycle to Work scheme Free on-site parking Employee discount This role is ideal for an experienced Customer Services Supervisor or Team Leader looking to take the next step in their career within a stable and well-structured organisation. Send your CV to or call Leanne INDCOM
Jun 10, 2026
Full time
Customer Services Team Leader Nantwich £30,000 per annum Monday to Friday 9 - 5 Monday to Friday Our client is seeking an experienced Customer Services Team Leader to join their team at their main office in Aston. This is an excellent opportunity for a confident and organised individual to lead a busy customer services function within a fast-paced office environment. This is a hands-on leadership role overseeing a Customer Services team who act as the first point of contact for all external enquiries. The role involves managing high call volumes, processing customer orders, and liaising closely with multiple internal departments to ensure a smooth and efficient service. Key Responsibilities Lead and co-ordinate the Customer Services team to ensure efficient day-to-day operations Allocate, prioritise, and manage team workloads Train, coach, and develop team members Manage holidays and absences to ensure adequate team cover Implement and improve procedures and systems to streamline operations Operate the main office switchboard, managing a high volume of calls and screening cold calls Take orders from customers, agents, and third parties Input, price, amend, and cancel orders using in-house systems Liaise with internal departments and management Carry out general administrative duties as required The Ideal Candidate Proven experience in a Customer Services or Helpdesk environment (essential) Previous supervisory or team leadership experience A confident and decisive leader with strong people-management skills Highly organised, with the ability to multitask and work under pressure Strong problem-solving skills and excellent attention to detail Excellent communication skills, both written and verbal Good numeracy and literacy skills Confident using Microsoft Office and bespoke systems Friendly, professional, and calm under pressure A strong team player, comfortable working cross-functionally Salary & Benefits Full-time, permanent role - 37.5 hours per week (Monday to Friday, 9:00am-5:00pm, with a 30-minute lunch break) Overtime, including occasional Saturday mornings, may be required during peak periods Full training provided on internal systems Additional holiday entitlement Company pension scheme Cycle to Work scheme Free on-site parking Employee discount This role is ideal for an experienced Customer Services Supervisor or Team Leader looking to take the next step in their career within a stable and well-structured organisation. Send your CV to or call Leanne INDCOM
Regeneration Service Manager Location: Rotherham Rate: £519.67 PAYE £662.11 Umbrella Contract: Interim We are seeking an experienced Regeneration Service Manager to lead and support the delivery of key regeneration projects, with an immediate focus on a complex Compulsory Purchase Order (CPO) and land acquisition programme. The Client has secured several essential land parcels required for a major regeneration scheme but anticipates the need to progress Compulsory Purchase Powers to complete the land assembly process. A Statement of Reasons has been drafted and the Client is planning to make the Order during the summer. Supported by external Property Agents and Solicitors, the successful candidate will provide strategic leadership and programme management throughout the CPO process. Key Responsibilities Lead regeneration and land assembly programme. Manage the progression of Compulsory Purchase Orders from Resolution to Make through to confirmation and implementation. Oversee the preparation and management of Statements of Reasons and associated documentation. Provide strategic leadership across regeneration projects, ensuring delivery against programme objectives. Drive project delivery at pace within a politically sensitive environment. Essential Experience Extensive recent experience delivering regeneration, infrastructure, or place-based development projects within a local authority or public sector setting. Significant expertise in Compulsory Purchase Orders (CPO) and land acquisition. Proven experience managing the full CPO lifecycle, including: Resolution to Make a CPO Preparation of Statements of Reasons Submission, inquiry, and confirmation stages Demonstrable experience of complex land assembly involving multiple ownerships and occupiers. Strong track record of delivering high-profile regeneration projects with significant stakeholder and political engagement. Experience leading multidisciplinary teams and managing external consultants. Excellent stakeholder management and negotiation skills. Desirable Membership of a relevant professional body such as MRICS, MRTPI, or equivalent. Previous experience leading major town centre, housing, or infrastructure regeneration programmes. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 10, 2026
Contractor
Regeneration Service Manager Location: Rotherham Rate: £519.67 PAYE £662.11 Umbrella Contract: Interim We are seeking an experienced Regeneration Service Manager to lead and support the delivery of key regeneration projects, with an immediate focus on a complex Compulsory Purchase Order (CPO) and land acquisition programme. The Client has secured several essential land parcels required for a major regeneration scheme but anticipates the need to progress Compulsory Purchase Powers to complete the land assembly process. A Statement of Reasons has been drafted and the Client is planning to make the Order during the summer. Supported by external Property Agents and Solicitors, the successful candidate will provide strategic leadership and programme management throughout the CPO process. Key Responsibilities Lead regeneration and land assembly programme. Manage the progression of Compulsory Purchase Orders from Resolution to Make through to confirmation and implementation. Oversee the preparation and management of Statements of Reasons and associated documentation. Provide strategic leadership across regeneration projects, ensuring delivery against programme objectives. Drive project delivery at pace within a politically sensitive environment. Essential Experience Extensive recent experience delivering regeneration, infrastructure, or place-based development projects within a local authority or public sector setting. Significant expertise in Compulsory Purchase Orders (CPO) and land acquisition. Proven experience managing the full CPO lifecycle, including: Resolution to Make a CPO Preparation of Statements of Reasons Submission, inquiry, and confirmation stages Demonstrable experience of complex land assembly involving multiple ownerships and occupiers. Strong track record of delivering high-profile regeneration projects with significant stakeholder and political engagement. Experience leading multidisciplinary teams and managing external consultants. Excellent stakeholder management and negotiation skills. Desirable Membership of a relevant professional body such as MRICS, MRTPI, or equivalent. Previous experience leading major town centre, housing, or infrastructure regeneration programmes. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
Jun 10, 2026
Full time
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Jun 10, 2026
Full time
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Job Description: Key Responsibilities: Deliver outstanding customer service both face-to-face and over the phone Manage incoming calls and respond to customer queries in line with company procedures and service standards Support the day-to-day administrative and operational activities within the Service Centre Welcome and assist all visitors to the Service Centre in a professional manner Handle problem shipments and arrange redistribution in accordance with company procedures Use internal systems and applications to accurately process operational tasks Prioritise and manage workload effectively in a fast-paced environment Maintain compliance with Health and Safety, customs, security, and company policies Act as Service Centre Receptionist when required Work collaboratively with colleagues to ensure consistently high service levels Escalate any operational or security concerns appropriately. Skills and Experience: Excellent verbal and written communication skills Strong customer service and interpersonal skills Good IT and administrative skills Ability to multitask and work under pressure Strong problem-solving and decision-making abilities Confident building working relationships across teams Operational or logistics experience preferred Knowledge of Dangerous Goods procedures would be advantageous Previous experience within express logistics or operational processing is desirable £27967/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
Jun 10, 2026
Full time
Job Description: Key Responsibilities: Deliver outstanding customer service both face-to-face and over the phone Manage incoming calls and respond to customer queries in line with company procedures and service standards Support the day-to-day administrative and operational activities within the Service Centre Welcome and assist all visitors to the Service Centre in a professional manner Handle problem shipments and arrange redistribution in accordance with company procedures Use internal systems and applications to accurately process operational tasks Prioritise and manage workload effectively in a fast-paced environment Maintain compliance with Health and Safety, customs, security, and company policies Act as Service Centre Receptionist when required Work collaboratively with colleagues to ensure consistently high service levels Escalate any operational or security concerns appropriately. Skills and Experience: Excellent verbal and written communication skills Strong customer service and interpersonal skills Good IT and administrative skills Ability to multitask and work under pressure Strong problem-solving and decision-making abilities Confident building working relationships across teams Operational or logistics experience preferred Knowledge of Dangerous Goods procedures would be advantageous Previous experience within express logistics or operational processing is desirable £27967/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Jun 10, 2026
Full time
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Salesforce Developer (Sales Cloud/Service Cloud/Agentforce) - 12-Month Contract - London This role is for all Football X Salesforce lovers. Contracting role based in London (fully on-site) for a 12-month engagement within a retail/consumer environment working for one of Londons leading football clubs. Operating as an individual contributor within an Agile/Scrum squad, you will act as the core developer for Sales Cloud, Service Cloud, and Agentforce, owning BAU platform management, CI/CD release processes via Copado, and the AWS Connect contact centre integration - ensuring seamless end-to-end customer journeys across a complex Salesforce ecosystem. Your responsibilities: Own day-to-day technical operations across Sales Cloud, Service Cloud, Agentforce, and AWS Connect post-launch, ensuring system stability and performance Design, build, test, and deploy bespoke Salesforce solutions using Apex, Lightning Web Components, and integrations to support evolving business requirements Take full ownership of the release management process, using Copado to orchestrate and automate deployments from Sandbox through to Production Manage and optimise the AWS Connect integration with Salesforce Service Cloud and Agentforce, including CTI screen pops, omnichannel routing, and call flows Act as the primary technical escalation point for system bugs, integration faults, telephony routing issues, and complex user queries Essential skills/knowledge/experience: 4-6 years of Salesforce development experience - essential Deep, hands-on expertise in Sales Cloud and Service Cloud with practical Agentforce deployment experience Proven proficiency in Copado for CI/CD pipeline ownership and release management - essential Hands-on experience configuring and maintaining AWS Connect (Amazon Connect), including CTI adapters, contact flows, and omnichannel routing Strong Apex and Lightning Web Components development skills with a clear understanding of declarative vs. programmatic approaches Working knowledge of Data Cloud, MuleSoft, Commerce Cloud, and Marketing Cloud for ecosystem alignment The Offer Day Rate: £500/day (inside IR35) Length: 12 months (Extenstion Potential) Mode: London Office (Onsite) Start: ASAP
Jun 10, 2026
Contractor
Salesforce Developer (Sales Cloud/Service Cloud/Agentforce) - 12-Month Contract - London This role is for all Football X Salesforce lovers. Contracting role based in London (fully on-site) for a 12-month engagement within a retail/consumer environment working for one of Londons leading football clubs. Operating as an individual contributor within an Agile/Scrum squad, you will act as the core developer for Sales Cloud, Service Cloud, and Agentforce, owning BAU platform management, CI/CD release processes via Copado, and the AWS Connect contact centre integration - ensuring seamless end-to-end customer journeys across a complex Salesforce ecosystem. Your responsibilities: Own day-to-day technical operations across Sales Cloud, Service Cloud, Agentforce, and AWS Connect post-launch, ensuring system stability and performance Design, build, test, and deploy bespoke Salesforce solutions using Apex, Lightning Web Components, and integrations to support evolving business requirements Take full ownership of the release management process, using Copado to orchestrate and automate deployments from Sandbox through to Production Manage and optimise the AWS Connect integration with Salesforce Service Cloud and Agentforce, including CTI screen pops, omnichannel routing, and call flows Act as the primary technical escalation point for system bugs, integration faults, telephony routing issues, and complex user queries Essential skills/knowledge/experience: 4-6 years of Salesforce development experience - essential Deep, hands-on expertise in Sales Cloud and Service Cloud with practical Agentforce deployment experience Proven proficiency in Copado for CI/CD pipeline ownership and release management - essential Hands-on experience configuring and maintaining AWS Connect (Amazon Connect), including CTI adapters, contact flows, and omnichannel routing Strong Apex and Lightning Web Components development skills with a clear understanding of declarative vs. programmatic approaches Working knowledge of Data Cloud, MuleSoft, Commerce Cloud, and Marketing Cloud for ecosystem alignment The Offer Day Rate: £500/day (inside IR35) Length: 12 months (Extenstion Potential) Mode: London Office (Onsite) Start: ASAP
As the German speaking Customer Service Administrator, you will process orders for bespoke furniture products whilst resolving B2B customer issues in German over the phone and email. The role is a 9month contract to cover a busy seasonal period and if performance is high, they will look to keep you on. Client Details The client is a high end Scandinavian manufacturer who service retail businesses across Europe. They have a highly supporting Customer Service team with excellent training and a multicultural office set up which services different regions. Description As the German speaking Customer Service Agent, you will: Manage customer enquiries via email and phone, ensuring prompt and professional responses. Process and track customer orders, ensuring accuracy and timely delivery. Maintain accurate records of customer interactions and transactions in the system. Coordinate with internal teams to resolve customer issues and ensure satisfaction. Prepare and distribute customer-related reports and documentation as required. Assist in the development and improvement of customer service processes and workflows. Support the team with general administrative tasks, including filing and data entry. Adhere to company policies and ensure compliance with industry standards. Profile A successful Customer Service Admin should have: Fluent German and English language skills Experience in Customer Service Be able to navigate different systems and solve complex customer issues Ideally have order processing experience Job Offer You will be paid 36,000 with company benefits and scope to become permanent.
Jun 10, 2026
Contractor
As the German speaking Customer Service Administrator, you will process orders for bespoke furniture products whilst resolving B2B customer issues in German over the phone and email. The role is a 9month contract to cover a busy seasonal period and if performance is high, they will look to keep you on. Client Details The client is a high end Scandinavian manufacturer who service retail businesses across Europe. They have a highly supporting Customer Service team with excellent training and a multicultural office set up which services different regions. Description As the German speaking Customer Service Agent, you will: Manage customer enquiries via email and phone, ensuring prompt and professional responses. Process and track customer orders, ensuring accuracy and timely delivery. Maintain accurate records of customer interactions and transactions in the system. Coordinate with internal teams to resolve customer issues and ensure satisfaction. Prepare and distribute customer-related reports and documentation as required. Assist in the development and improvement of customer service processes and workflows. Support the team with general administrative tasks, including filing and data entry. Adhere to company policies and ensure compliance with industry standards. Profile A successful Customer Service Admin should have: Fluent German and English language skills Experience in Customer Service Be able to navigate different systems and solve complex customer issues Ideally have order processing experience Job Offer You will be paid 36,000 with company benefits and scope to become permanent.
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Jun 10, 2026
Full time
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get at no cost to you: Skills & Qualifications to get you ready to work remotely: Nationally recognised logistics qualification Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time Customer service skills: Professional communication, customer handling, and problem-solving skills Equality and diversity in the modern workplace Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: A professionally written CV tailored specifically to remote and hybrid customer service roles Expert guidance on the most effective ways to find and apply for remote work including which platforms and employers to target A free personal career plan mapping your route from associate through to the role and salary you're actually aiming for To be eligible you must be: Be unemployed or earning less than £25,750 per year A UK resident Able to provide a valid ID document Available for one full week, Monday to Friday Have a laptop or PC with camera, reliable internet, and a quiet space to work from A good level of written English This is a government-funded programme and places are limited. Apply now - the qualifications, the CV, the career plan, and all the support are completely free.
Jun 10, 2026
Contractor
No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get at no cost to you: Skills & Qualifications to get you ready to work remotely: Nationally recognised logistics qualification Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time Customer service skills: Professional communication, customer handling, and problem-solving skills Equality and diversity in the modern workplace Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: A professionally written CV tailored specifically to remote and hybrid customer service roles Expert guidance on the most effective ways to find and apply for remote work including which platforms and employers to target A free personal career plan mapping your route from associate through to the role and salary you're actually aiming for To be eligible you must be: Be unemployed or earning less than £25,750 per year A UK resident Able to provide a valid ID document Available for one full week, Monday to Friday Have a laptop or PC with camera, reliable internet, and a quiet space to work from A good level of written English This is a government-funded programme and places are limited. Apply now - the qualifications, the CV, the career plan, and all the support are completely free.
Customer Service and Sales Advisor Birkenhead (relocating to Bromborough later this year) Full-Time £28,550 per annum About Us Simple Lighting is one of the UK s leading online LED lighting retailers. Since 2009 we ve supplied over 1,000 premium LED products to homeowners, Electricians, contractors and commercial clients across the country, and we ve earned more than 13,000 five-star reviews along the way. We re a close-knit, fast-moving team on Merseyside, and we re growing. This is a real chance to join a business where what you do genuinely shows. The Role You ll be the first point of contact for our customers, helping with everything from a single LED bulb to a full commercial lighting project. You ll handle inbound calls and emails, guide people to the right products, and make sure every conversation leaves a good impression. It s varied work. One call you re helping a homeowner pick the right downlight, the next you re talking a contractor through a 200-fitting commercial order. You don t need lighting knowledge to start. Full training is provided and we ll back your development the whole way. What you ll be doing: Being the friendly, knowledgeable first point of contact by phone and email, helping customers with products, orders, deliveries and returns. Helping customers find the right lighting for their project and turning enquiries into orders by understanding what they actually need. Building genuine product expertise across our range (with full training) so you can answer questions with confidence. Handling practical technical questions such as compatibility, wattage, colour temperature and beam angles, and passing the trickier ones to the right person. Spotting where a complementary product would genuinely help a customer and making outbound calls to existing and prospective customers where there s a real fit. Keeping our e-commerce and CRM systems (Magento 2) accurate and up to date. Working with the warehouse team to track orders and sort out fulfilment, returns and warranty issues fairly and quickly. Lending a hand to the wider office team when things get busy. About You You enjoy helping people and take pride in doing things properly. You don t need to be an Electrician, but you are curious, reliable and a strong communicator. Essential: Previous experience in customer service, sales or retail. Clear, friendly and professional communication, written and verbal. Confident with computers and quick to learn new systems. Strong attention to detail and able to juggle several enquiries at once. A real interest in finding the right solution for the customer, not just making a sale. Reliable and consistent, the kind of person a team can count on. Desirable: Experience in lighting, electrical, construction or home improvement. Familiarity with e-commerce or order management systems (Magento, Shopify or similar). Experience in a B2B or trade-facing role. A background in technical product support or specification queries. What you ll get: £28,550 a year, paid monthly. Structured pay progression, with clear routes to increase your earnings through skills, training and performance. Generous staff discount across our full LED lighting range. Free on-site parking. Full product and systems training from day one. No lighting knowledge needed to start. Genuine career progression as the business grows. A modern, well-equipped workplace, currently in Birkenhead and moving to Bromborough later this year (a short move within the area). A supportive team where you re valued, not just a number. How to Apply Send us your CV. We review applications as they come in, so please don t wait. We re an equal opportunities employer and welcome applications from all backgrounds.
Jun 10, 2026
Full time
Customer Service and Sales Advisor Birkenhead (relocating to Bromborough later this year) Full-Time £28,550 per annum About Us Simple Lighting is one of the UK s leading online LED lighting retailers. Since 2009 we ve supplied over 1,000 premium LED products to homeowners, Electricians, contractors and commercial clients across the country, and we ve earned more than 13,000 five-star reviews along the way. We re a close-knit, fast-moving team on Merseyside, and we re growing. This is a real chance to join a business where what you do genuinely shows. The Role You ll be the first point of contact for our customers, helping with everything from a single LED bulb to a full commercial lighting project. You ll handle inbound calls and emails, guide people to the right products, and make sure every conversation leaves a good impression. It s varied work. One call you re helping a homeowner pick the right downlight, the next you re talking a contractor through a 200-fitting commercial order. You don t need lighting knowledge to start. Full training is provided and we ll back your development the whole way. What you ll be doing: Being the friendly, knowledgeable first point of contact by phone and email, helping customers with products, orders, deliveries and returns. Helping customers find the right lighting for their project and turning enquiries into orders by understanding what they actually need. Building genuine product expertise across our range (with full training) so you can answer questions with confidence. Handling practical technical questions such as compatibility, wattage, colour temperature and beam angles, and passing the trickier ones to the right person. Spotting where a complementary product would genuinely help a customer and making outbound calls to existing and prospective customers where there s a real fit. Keeping our e-commerce and CRM systems (Magento 2) accurate and up to date. Working with the warehouse team to track orders and sort out fulfilment, returns and warranty issues fairly and quickly. Lending a hand to the wider office team when things get busy. About You You enjoy helping people and take pride in doing things properly. You don t need to be an Electrician, but you are curious, reliable and a strong communicator. Essential: Previous experience in customer service, sales or retail. Clear, friendly and professional communication, written and verbal. Confident with computers and quick to learn new systems. Strong attention to detail and able to juggle several enquiries at once. A real interest in finding the right solution for the customer, not just making a sale. Reliable and consistent, the kind of person a team can count on. Desirable: Experience in lighting, electrical, construction or home improvement. Familiarity with e-commerce or order management systems (Magento, Shopify or similar). Experience in a B2B or trade-facing role. A background in technical product support or specification queries. What you ll get: £28,550 a year, paid monthly. Structured pay progression, with clear routes to increase your earnings through skills, training and performance. Generous staff discount across our full LED lighting range. Free on-site parking. Full product and systems training from day one. No lighting knowledge needed to start. Genuine career progression as the business grows. A modern, well-equipped workplace, currently in Birkenhead and moving to Bromborough later this year (a short move within the area). A supportive team where you re valued, not just a number. How to Apply Send us your CV. We review applications as they come in, so please don t wait. We re an equal opportunities employer and welcome applications from all backgrounds.
Succesful candidates will be invited to an all day assessment centre W/C 22nd June The purpose of this role is to assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team. We receive large volumes of emails daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal letters and actioning these on the same day, managing acknowledgment letters, exception reports that need to be processed daily to ensure SLAs are met and not breached. You will work closely with our CIC partner to support agents with daily queries and manage FOS referrals coming into the team. Additionally, you will also be responsible for identifying trends in complaints, claims, and DSARs and reporting these trends to the Customer Regulatory Manager. This role is subject to change, and you may be required to transition to another area of the business.What awaits you? To complete all administrative tasks within the team which include but are not limited to: Logging DSARs, complaints and claims received into the Regulations team within 24 hours of receipt. Issuing of acknowledgement letters to customers and CMCs within regulatory timeframe and responsible for daily acknowledgment exception reports. Management of multiple mailboxes and ensure the agreed SLA of 24 hours is met. Responsible for obtaining call recordings for the team and providing any to our CIC partner agents to support any DSARs. Be able to contact customers and CMCs by phone where necessary to support any queries. Check and complete the monthly CCA remediation and work with the Executive responsible in the team to complete the remainder of the process. Liaise with the Escalations FOS team to complete the monthly FOS invoicing. Support the FOS commission case handlers in the team with various tasks. Managing any bulk imports into SBM on a daily basis requested by the team. Managing dupe commission complaints from Customers and CMCs in SBM and applying the relevant action. Prepare and email a schedule of DPA fail responses to CMCs weekly and a monthly update to include all commission complaints/claims received the previous month. What should you bring along? Strong administrative and organisational skills Ability to work well as a team and on own initiative Ability to prioritise activities, work under pressure and manage own time Knowledge of MS Office Suite Previous experience in an administrative and customer service role. Preferably in the Automotive or Regulated Financial Services industry is desirable Previous experience of working in a Complaints environment Excellent oral and written communication skills Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 10, 2026
Contractor
Succesful candidates will be invited to an all day assessment centre W/C 22nd June The purpose of this role is to assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team. We receive large volumes of emails daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal letters and actioning these on the same day, managing acknowledgment letters, exception reports that need to be processed daily to ensure SLAs are met and not breached. You will work closely with our CIC partner to support agents with daily queries and manage FOS referrals coming into the team. Additionally, you will also be responsible for identifying trends in complaints, claims, and DSARs and reporting these trends to the Customer Regulatory Manager. This role is subject to change, and you may be required to transition to another area of the business.What awaits you? To complete all administrative tasks within the team which include but are not limited to: Logging DSARs, complaints and claims received into the Regulations team within 24 hours of receipt. Issuing of acknowledgement letters to customers and CMCs within regulatory timeframe and responsible for daily acknowledgment exception reports. Management of multiple mailboxes and ensure the agreed SLA of 24 hours is met. Responsible for obtaining call recordings for the team and providing any to our CIC partner agents to support any DSARs. Be able to contact customers and CMCs by phone where necessary to support any queries. Check and complete the monthly CCA remediation and work with the Executive responsible in the team to complete the remainder of the process. Liaise with the Escalations FOS team to complete the monthly FOS invoicing. Support the FOS commission case handlers in the team with various tasks. Managing any bulk imports into SBM on a daily basis requested by the team. Managing dupe commission complaints from Customers and CMCs in SBM and applying the relevant action. Prepare and email a schedule of DPA fail responses to CMCs weekly and a monthly update to include all commission complaints/claims received the previous month. What should you bring along? Strong administrative and organisational skills Ability to work well as a team and on own initiative Ability to prioritise activities, work under pressure and manage own time Knowledge of MS Office Suite Previous experience in an administrative and customer service role. Preferably in the Automotive or Regulated Financial Services industry is desirable Previous experience of working in a Complaints environment Excellent oral and written communication skills Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Removals Move Manager Location: Leeds Salary: £25,000 Start: ASAP About the role: Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background. What you'll do: As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Move Manager primary responsibilities include: Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Maximising sales opportunities and upselling products and services. Maintaining accurate documentation to company and legal standards. Building and maintaining working relationships within the team. What you need: We're keen to speak to proactive Customer Services professionals who are organised and results driven. Skills, Knowledge & Experience: Exceptional communication skills, both written and verbal. Proactive and optimistic attitude. Excellent customer service skills and telephone manner. Proficiency in Microsoft Word, Excel, and Outlook. Adaptability to various tasks and a strong team player. Well-presented, reliable, and punctual. Industry experience would be a distinct advantage but is not essential. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable - please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Jun 10, 2026
Full time
Removals Move Manager Location: Leeds Salary: £25,000 Start: ASAP About the role: Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background. What you'll do: As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Move Manager primary responsibilities include: Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Maximising sales opportunities and upselling products and services. Maintaining accurate documentation to company and legal standards. Building and maintaining working relationships within the team. What you need: We're keen to speak to proactive Customer Services professionals who are organised and results driven. Skills, Knowledge & Experience: Exceptional communication skills, both written and verbal. Proactive and optimistic attitude. Excellent customer service skills and telephone manner. Proficiency in Microsoft Word, Excel, and Outlook. Adaptability to various tasks and a strong team player. Well-presented, reliable, and punctual. Industry experience would be a distinct advantage but is not essential. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable - please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Jun 10, 2026
Full time
Start Date: 20/07/2026 What's in it for you? A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On target commission available What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started! About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jun 09, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Customer Collections Agent Leamington Spa - Hybrid (after training) £25,000 - £28,000 + Benefits Are you experienced in early-stage collections, or do you come from an outbound customer service or contact centre background and feel confident handling conversations about overdue accounts? This role sits within an early-stage collections team, managing customer accounts that have gone overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven role requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts Conduct financial conversations to assess affordability and agree next steps Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Experience in collections, arrears management, or a high-volume outbound customer service or contact centre role Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am - 5:00pm 1 8:00am - 4:30pm 1 11:30am - 8:00pm
Jun 09, 2026
Full time
Customer Collections Agent Leamington Spa - Hybrid (after training) £25,000 - £28,000 + Benefits Are you experienced in early-stage collections, or do you come from an outbound customer service or contact centre background and feel confident handling conversations about overdue accounts? This role sits within an early-stage collections team, managing customer accounts that have gone overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven role requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts Conduct financial conversations to assess affordability and agree next steps Negotiate full payments, settlements, or structured repayment arrangements Handle objections, non-engagement, and difficult conversations confidently Work towards individual and team recovery targets Identify vulnerability and apply appropriate support or escalation routes Maintain accurate, compliant, and detailed account records Requirements of Collection Agent: Experience in collections, arrears management, or a high-volume outbound customer service or contact centre role Strong negotiation and influencing skills Resilient, confident, and comfortable working with challenging customers Target-driven with a strong understanding of fair treatment principles Highly organised with strong attention to compliance and detail Shift Pattern: 7-week rotation: 5 8:30am - 5:00pm 1 8:00am - 4:30pm 1 11:30am - 8:00pm
Client Support Agent Annual Salary: Negotiable, dependent on experience Location: Sevenoaks Job Type: Full-time 08:00-17:00 Monday to Friday We are seeking a Client Support Agent to join a client of ours, responsible for managing client service and returns processes, and ensuring client satisfaction through effective communication and resolution of queries. This role is ideal for someone with experience in a distribution setting and familiarity with Warehouse Management Systems (WMS). Day-to-day of the role: Manage client service and returns processes, ensuring efficient and accurate reporting. Utilise order processing systems and software to book and distribute orders to major retailers. Correspond with clients to resolve queries and see requests through to resolution, enhancing client satisfaction. Support clients with their order experience through our WMS System. Resolve client queries via email and telephone promptly and efficiently. Use courier portals to raise AWB labels, ensuring high attention to detail. Answer phone calls and categorise email requests to facilitate quick and effective communication. Communicate, receive, and process client requests, ensuring all client needs are met. Collaborate with Account Managers, Client Service, Logistics, Warehouse, and Accounts teams to ensure smooth operational transparency for senior management. Required Skills & Qualifications: Experience in a distribution setting is advantageous. Familiarity with Warehouse Management Systems (WMS) is preferred. Strong communication skills, capable of handling client interactions via email and telephone. Ability to work independently and as part of a team. Excellent organisational skills and attention to detail. Proven ability to manage multiple tasks and priorities in a fast-paced environment. If you are interested in this role, please apply today.
Jun 09, 2026
Full time
Client Support Agent Annual Salary: Negotiable, dependent on experience Location: Sevenoaks Job Type: Full-time 08:00-17:00 Monday to Friday We are seeking a Client Support Agent to join a client of ours, responsible for managing client service and returns processes, and ensuring client satisfaction through effective communication and resolution of queries. This role is ideal for someone with experience in a distribution setting and familiarity with Warehouse Management Systems (WMS). Day-to-day of the role: Manage client service and returns processes, ensuring efficient and accurate reporting. Utilise order processing systems and software to book and distribute orders to major retailers. Correspond with clients to resolve queries and see requests through to resolution, enhancing client satisfaction. Support clients with their order experience through our WMS System. Resolve client queries via email and telephone promptly and efficiently. Use courier portals to raise AWB labels, ensuring high attention to detail. Answer phone calls and categorise email requests to facilitate quick and effective communication. Communicate, receive, and process client requests, ensuring all client needs are met. Collaborate with Account Managers, Client Service, Logistics, Warehouse, and Accounts teams to ensure smooth operational transparency for senior management. Required Skills & Qualifications: Experience in a distribution setting is advantageous. Familiarity with Warehouse Management Systems (WMS) is preferred. Strong communication skills, capable of handling client interactions via email and telephone. Ability to work independently and as part of a team. Excellent organisational skills and attention to detail. Proven ability to manage multiple tasks and priorities in a fast-paced environment. If you are interested in this role, please apply today.
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
Jun 09, 2026
Full time
Sales Advisors - EE If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment. You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments. Long Description What's in it for you? Competitive Salary : Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
