13 week full time role as a Customer Excellence Manager based in Coventry Customer Excellence Manager£29.38 per hour Coventry 13-week temporary contract Start date: ASAP Basic DBS required Your new company You will be joining a forward-thinking housing provider on a 13 week basis initially. The organisation is committed to delivering exceptional customer experiences and is undertaking a key period of transition while they recruit permanently for this position. They are seeking an experienced Customer Excellence Manager to lead customer-focused improvement activity and ensure customers remain at the centre of service design, decision-making, and operational performance. Your new role As the Customer Excellence Manager, you will lead a team of Customer Excellence Leads, ensuring the customer voice is championed across all levels of the organisation. You will take ownership of customer journeys, ensuring every interaction reflects the organisation's commitments and provides a seamless, safe, and valued experience.Your role will include: Leading, coaching, supporting, and developing Customer Excellence Leads, including recruitment, inductions, 1-to-1s, and performance management. Monitoring team outputs to ensure performance objectives and targets are met. Creating and maintaining quality frameworks, processes, procedures, and management documentation. Collaborating with operational teams to analyse customer journey data, identify pain points, and drive continuous improvement. Facilitating root-cause analysis and improvement workshops using recognised methodologies such as PDCA, Lean, or Six Sigma. Producing customer journey maps, internal processes, and improvement plans to remove waste and enhance service quality. Supporting the design of inclusive, accessible customer channels across digital, phone, and face-to-face interactions. Leading and managing change initiatives, ensuring policies and procedures remain current and compliant. Preparing reports, presentations, case studies, and communications that demonstrate the value of improvement activity. Building strong relationships across the organisation and externally, ensuring customer insight and feedback drives service prioritisation. Empowering change ambassadors with coaching, tools, and techniques to embed a culture of customer excellence. This is a strategic, cross-functional leadership role at the heart of service transformation, requiring a proactive, influential, and outcomes-focused manager. What you'll need to succeed To excel in this role, you will bring: Chartered Institute of Housing Level 3 qualification or equivalent Level 6 degree. Experience using continuous improvement tools or frameworks such as PDCA, Lean, or Six Sigma. Proven experience managing customer experience or continuous improvement teams and leading end-to-end projects. Strong leadership capability with the confidence to influence and engage senior stakeholders. Demonstrated ability to work cross-functionally to deliver improvements from concept to implementation. Sector-specific knowledge and leadership experience, ideally within housing or a similar customer-focused service environment. Ability to travel between office locations and community-based venues as required. A valid Basic DBS or willingness to obtain one. What you'll get in return You will receive a competitive hourly rate of £29.38, working on a 13-week temporary contract that provides stability while the permanent recruitment process takes place. This role offers a unique opportunity to influence customer experience at a strategic level, lead meaningful change, and shape how services support and engage customers across multiple channels. You will join an organisation that values innovation, continuous improvement, and strong customer-centric leadership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 20, 2026
Seasonal
13 week full time role as a Customer Excellence Manager based in Coventry Customer Excellence Manager£29.38 per hour Coventry 13-week temporary contract Start date: ASAP Basic DBS required Your new company You will be joining a forward-thinking housing provider on a 13 week basis initially. The organisation is committed to delivering exceptional customer experiences and is undertaking a key period of transition while they recruit permanently for this position. They are seeking an experienced Customer Excellence Manager to lead customer-focused improvement activity and ensure customers remain at the centre of service design, decision-making, and operational performance. Your new role As the Customer Excellence Manager, you will lead a team of Customer Excellence Leads, ensuring the customer voice is championed across all levels of the organisation. You will take ownership of customer journeys, ensuring every interaction reflects the organisation's commitments and provides a seamless, safe, and valued experience.Your role will include: Leading, coaching, supporting, and developing Customer Excellence Leads, including recruitment, inductions, 1-to-1s, and performance management. Monitoring team outputs to ensure performance objectives and targets are met. Creating and maintaining quality frameworks, processes, procedures, and management documentation. Collaborating with operational teams to analyse customer journey data, identify pain points, and drive continuous improvement. Facilitating root-cause analysis and improvement workshops using recognised methodologies such as PDCA, Lean, or Six Sigma. Producing customer journey maps, internal processes, and improvement plans to remove waste and enhance service quality. Supporting the design of inclusive, accessible customer channels across digital, phone, and face-to-face interactions. Leading and managing change initiatives, ensuring policies and procedures remain current and compliant. Preparing reports, presentations, case studies, and communications that demonstrate the value of improvement activity. Building strong relationships across the organisation and externally, ensuring customer insight and feedback drives service prioritisation. Empowering change ambassadors with coaching, tools, and techniques to embed a culture of customer excellence. This is a strategic, cross-functional leadership role at the heart of service transformation, requiring a proactive, influential, and outcomes-focused manager. What you'll need to succeed To excel in this role, you will bring: Chartered Institute of Housing Level 3 qualification or equivalent Level 6 degree. Experience using continuous improvement tools or frameworks such as PDCA, Lean, or Six Sigma. Proven experience managing customer experience or continuous improvement teams and leading end-to-end projects. Strong leadership capability with the confidence to influence and engage senior stakeholders. Demonstrated ability to work cross-functionally to deliver improvements from concept to implementation. Sector-specific knowledge and leadership experience, ideally within housing or a similar customer-focused service environment. Ability to travel between office locations and community-based venues as required. A valid Basic DBS or willingness to obtain one. What you'll get in return You will receive a competitive hourly rate of £29.38, working on a 13-week temporary contract that provides stability while the permanent recruitment process takes place. This role offers a unique opportunity to influence customer experience at a strategic level, lead meaningful change, and shape how services support and engage customers across multiple channels. You will join an organisation that values innovation, continuous improvement, and strong customer-centric leadership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands. This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment. You'll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams. If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move. What you'll be doing: Owning global ecommerce trading performance, revenue delivery and commercial KPIs Driving conversion, AOV and onsite trading optimisation strategies Leading the global ecommerce trading calendar aligned to launches and campaigns Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints Delivering weekly and monthly performance reporting with actionable commercial insights What we're looking for: Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors Strong commercial trading mindset with ownership of revenue and performance KPIs Experience driving CRO, AOV and onsite merchandising optimisation Deep understanding of omnichannel retail and connected customer journeys Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions Analytical, commercially astute and highly performance-driven Experience working with international ecommerce partners would be highly advantageous Passion for premium customer experience and luxury brand storytelling Why join? This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale. BBBH36194
May 20, 2026
Full time
Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands. This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment. You'll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams. If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move. What you'll be doing: Owning global ecommerce trading performance, revenue delivery and commercial KPIs Driving conversion, AOV and onsite trading optimisation strategies Leading the global ecommerce trading calendar aligned to launches and campaigns Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints Delivering weekly and monthly performance reporting with actionable commercial insights What we're looking for: Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors Strong commercial trading mindset with ownership of revenue and performance KPIs Experience driving CRO, AOV and onsite merchandising optimisation Deep understanding of omnichannel retail and connected customer journeys Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions Analytical, commercially astute and highly performance-driven Experience working with international ecommerce partners would be highly advantageous Passion for premium customer experience and luxury brand storytelling Why join? This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale. BBBH36194
CRM Manager Leading Retail Brand Warrington ( Up to 55k) + Bonus + Great Benefits on top! Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading retail brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey. We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels. Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow. The CRM Manager will: Develop and deliver best-in-class CRM strategy across the customer lifecycle Drive customer retention, engagement, loyalty and repeat purchase Lead multi-channel campaigns across email, SMS, WhatsApp and digital touchpoints Use customer data and insights to optimise performance and increase ROI Enhance customer journeys through automation, segmentation and personalisation Work closely with marketing, content and digital teams to support wider business growth Support and develop loyalty initiatives to maximise customer lifetime value Analyse campaign performance and continuously improve engagement metrics through testing and optimisation We are looking for: An experienced CRM Manager from a fashion, retail or consumer-facing brand Strong understanding of CRM strategy, customer lifecycle marketing and retention Proven ability to deliver measurable improvements in customer engagement and revenue Experience using CRM and email marketing platforms, ideally Klaviyo A highly commercial and analytical mindset Someone who thrives in a fast-paced, high-growth environment Excellent communication and stakeholder management skills A passionate, ambitious and hands-on approach Why this opportunity stands out: One of the UK's most exciting and ambitious fashion brands Huge growth plans across the UK and international markets Significant investment across CRM, digital and customer experience A genuine opportunity to shape CRM strategy and make a visible impact High-growth culture with exciting long-term career potential Excellent benefits package, bonus potential and staff perks Opportunities like this do not come to market often. If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you. Zachary Daniels Retail Recruitment are exclusively managing this CRM Manager appointment and are actively building a strong shortlist. Apply today to avoid missing out. BBBH36196
May 20, 2026
Full time
CRM Manager Leading Retail Brand Warrington ( Up to 55k) + Bonus + Great Benefits on top! Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading retail brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey. We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels. Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow. The CRM Manager will: Develop and deliver best-in-class CRM strategy across the customer lifecycle Drive customer retention, engagement, loyalty and repeat purchase Lead multi-channel campaigns across email, SMS, WhatsApp and digital touchpoints Use customer data and insights to optimise performance and increase ROI Enhance customer journeys through automation, segmentation and personalisation Work closely with marketing, content and digital teams to support wider business growth Support and develop loyalty initiatives to maximise customer lifetime value Analyse campaign performance and continuously improve engagement metrics through testing and optimisation We are looking for: An experienced CRM Manager from a fashion, retail or consumer-facing brand Strong understanding of CRM strategy, customer lifecycle marketing and retention Proven ability to deliver measurable improvements in customer engagement and revenue Experience using CRM and email marketing platforms, ideally Klaviyo A highly commercial and analytical mindset Someone who thrives in a fast-paced, high-growth environment Excellent communication and stakeholder management skills A passionate, ambitious and hands-on approach Why this opportunity stands out: One of the UK's most exciting and ambitious fashion brands Huge growth plans across the UK and international markets Significant investment across CRM, digital and customer experience A genuine opportunity to shape CRM strategy and make a visible impact High-growth culture with exciting long-term career potential Excellent benefits package, bonus potential and staff perks Opportunities like this do not come to market often. If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you. Zachary Daniels Retail Recruitment are exclusively managing this CRM Manager appointment and are actively building a strong shortlist. Apply today to avoid missing out. BBBH36196
Howdens, the UK's leading trade kitchen supplier, is looking for a creative and passionate Content Manager to join our Marketing team in Raunds. Within this role you will play a key role in crafting inspiring editorial content for use across our digital platforms and marketing channels. You'll build strong, collaborative relationships with internal stakeholders and external agencies to develop and deliver a strategic editorial plan that enhances the customer experience. With a focus on quality, accuracy, and brand alignment, you'll ensure all content is best-in-class, on-brand, and delivered on time and within budget. This is a 12-month FTC based at our office in Raunds which is easily commutable from Kettering, Peterborough, Bedford and Northampton. What will I be doing as a Content Manager? Responsible for editorial cross-channel production, supporting the Head of Digital Content in ensuring the tone, message and visual execution is on brand, inspirational, customer centric and accurate for a consistent customer experience Collaborate on an editorial content strategy with senior stakeholders that underpins the marketing and digital strategies, plus wider business objectives, to ensure direction is clear for both planned and tactical content across the business Produce detailed schedules, with clear milestones and sign off stages, to ensure that all content is delivered on time to a high standard Develop relationships and ways of working with multiple stakeholders across the business that results in efficient content briefing and production, and consistent use across internal and external channels Ensure all editorial content is optimised for all channels, so content is produced once to fit all executions and that it aligns to brand, tone of voice, and house style guidelines to deliver creative excellence Manage a small team of Content Executives What do I need to qualify for this Content Manager position? Significant experience managing editorial/content production across multiple channels Proven track record in fast-paced, dynamic environments Strong writing skills and experience optimising content for SEO Strong budget management and cost control skills Solid understanding of SEO and digital content principles Excellent design and creative skills It would be desirable if you also had: Experience of the home improvement sector Proficient in data analysis using tools such as Google Analytics, ContentSquare, etc. Familiarity with interior design and product launches About Howdens: As the UK's leading trade kitchen supplier, Howdens proudly supports over 460,000 trade professionals through our network of 900+ depots. As a constituent of the FTSE 100 and with sales of £2.4 billion last year, we continue to expand, offering exciting opportunities for growth in a dynamic, entrepreneurial environment. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.? ?
May 20, 2026
Contractor
Howdens, the UK's leading trade kitchen supplier, is looking for a creative and passionate Content Manager to join our Marketing team in Raunds. Within this role you will play a key role in crafting inspiring editorial content for use across our digital platforms and marketing channels. You'll build strong, collaborative relationships with internal stakeholders and external agencies to develop and deliver a strategic editorial plan that enhances the customer experience. With a focus on quality, accuracy, and brand alignment, you'll ensure all content is best-in-class, on-brand, and delivered on time and within budget. This is a 12-month FTC based at our office in Raunds which is easily commutable from Kettering, Peterborough, Bedford and Northampton. What will I be doing as a Content Manager? Responsible for editorial cross-channel production, supporting the Head of Digital Content in ensuring the tone, message and visual execution is on brand, inspirational, customer centric and accurate for a consistent customer experience Collaborate on an editorial content strategy with senior stakeholders that underpins the marketing and digital strategies, plus wider business objectives, to ensure direction is clear for both planned and tactical content across the business Produce detailed schedules, with clear milestones and sign off stages, to ensure that all content is delivered on time to a high standard Develop relationships and ways of working with multiple stakeholders across the business that results in efficient content briefing and production, and consistent use across internal and external channels Ensure all editorial content is optimised for all channels, so content is produced once to fit all executions and that it aligns to brand, tone of voice, and house style guidelines to deliver creative excellence Manage a small team of Content Executives What do I need to qualify for this Content Manager position? Significant experience managing editorial/content production across multiple channels Proven track record in fast-paced, dynamic environments Strong writing skills and experience optimising content for SEO Strong budget management and cost control skills Solid understanding of SEO and digital content principles Excellent design and creative skills It would be desirable if you also had: Experience of the home improvement sector Proficient in data analysis using tools such as Google Analytics, ContentSquare, etc. Familiarity with interior design and product launches About Howdens: As the UK's leading trade kitchen supplier, Howdens proudly supports over 460,000 trade professionals through our network of 900+ depots. As a constituent of the FTSE 100 and with sales of £2.4 billion last year, we continue to expand, offering exciting opportunities for growth in a dynamic, entrepreneurial environment. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.? ?
Our client is hiring a Junior Account Executive to join the Strategic Communications team in their London office. You will plan, build and report on paid social and Google campaigns, get stuck into their PR work, and help turn campaign data into the kind of recommendations clients actually act on. It is a role for someone roughly one to two years into their career who wants to grow fast across three connected disciplines: digital, social and PR. You will not be siloed, you will see how a campaign idea travels from a press release into paid amplification into an organic post, and you will help make all three sharper. What you will be doing: Paid social: Build, launch, optimise and report on paid campaigns, mainly on LinkedIn. Meta or TikTok experience is a bonus, not a must. Day to day: budget pacing, audience targeting, creative rotation, conversion tracking, pixels, A/B tests, and briefing the design team on ad creative. Google ecosystem: Build and optimise Google Ads across Search, Display, Performance Max and YouTube. Run keyword research, ad copy, extensions, negative keywords. Support YouTube channel growth and paid video. Cover SEO fundamentals across on-page, technical and content. Maintain Google Tag Manager and GA4. PR: Roll your sleeves up on the wider comms work: media list building, coverage tracking, light research, copywriting, and supporting pitches and proposals. You will learn how earned, owned and paid pull in the same direction, and you will help make that happen on real client work. Reporting and insight: Build Looker Studio reports that explain what is working, what is not, and what to do next. Track CPL, CTR, CPC, ROAS, conversion rate and rankings. Flag risks early. Bring proposed actions, not just problems. Client and team delivery: Sit in on client meetings, capture clean actions, QA campaign builds and reports, and contribute to proposals and pitches. Stay organised across multiple accounts and escalate capacity risks early. What you will get in return: 25 days holiday plus bank holidays (3 days to be used at Christmas for office closure) Additional day s leave for your birthday Length of service holiday, up to 5 days awarded for 5 years' service After 2 years of employment, enhanced Maternity / Paternity package Breakfast and snacks provided Social events Access to Perkbox who provide a range of corporate discounts Access to EAP Pension Contributions Cycle to work scheme
May 20, 2026
Full time
Our client is hiring a Junior Account Executive to join the Strategic Communications team in their London office. You will plan, build and report on paid social and Google campaigns, get stuck into their PR work, and help turn campaign data into the kind of recommendations clients actually act on. It is a role for someone roughly one to two years into their career who wants to grow fast across three connected disciplines: digital, social and PR. You will not be siloed, you will see how a campaign idea travels from a press release into paid amplification into an organic post, and you will help make all three sharper. What you will be doing: Paid social: Build, launch, optimise and report on paid campaigns, mainly on LinkedIn. Meta or TikTok experience is a bonus, not a must. Day to day: budget pacing, audience targeting, creative rotation, conversion tracking, pixels, A/B tests, and briefing the design team on ad creative. Google ecosystem: Build and optimise Google Ads across Search, Display, Performance Max and YouTube. Run keyword research, ad copy, extensions, negative keywords. Support YouTube channel growth and paid video. Cover SEO fundamentals across on-page, technical and content. Maintain Google Tag Manager and GA4. PR: Roll your sleeves up on the wider comms work: media list building, coverage tracking, light research, copywriting, and supporting pitches and proposals. You will learn how earned, owned and paid pull in the same direction, and you will help make that happen on real client work. Reporting and insight: Build Looker Studio reports that explain what is working, what is not, and what to do next. Track CPL, CTR, CPC, ROAS, conversion rate and rankings. Flag risks early. Bring proposed actions, not just problems. Client and team delivery: Sit in on client meetings, capture clean actions, QA campaign builds and reports, and contribute to proposals and pitches. Stay organised across multiple accounts and escalate capacity risks early. What you will get in return: 25 days holiday plus bank holidays (3 days to be used at Christmas for office closure) Additional day s leave for your birthday Length of service holiday, up to 5 days awarded for 5 years' service After 2 years of employment, enhanced Maternity / Paternity package Breakfast and snacks provided Social events Access to Perkbox who provide a range of corporate discounts Access to EAP Pension Contributions Cycle to work scheme
Senior PR and Communications Manager The Royal Marsden Cancer Charity Location: Chelsea, London (Hybrid working, two office days) Salary: £51,000 Contract: Permanent, Full-time (37.5 hours per week) The Royal Marsden Cancer Charity exists to transform the lives of people affected by cancer. We fund world-leading research, state-of-the-art equipment and exceptional patient environments, ensuring The Royal Marsden can continue to deliver outstanding care and develop pioneering treatments used across the UK and beyond. Following significant growth and the successful £70m Oak Cancer Centre Appeal, we are now delivering our most ambitious strategy yet - raising at least £215m over five years, including a major new development in Chelsea. About the Role We are seeking a passionate and experienced Senior PR and Communications Manager to lead our PR and Communications function and play a key role in raising the Charity s profile as a global leader in cancer research funding. You will lead the development and delivery of a proactive and reactive PR and communications strategy that enhances our reputation, drives awareness, and supports fundraising across all income streams. Managing a small team, you will work collaboratively across the Charity and hospital to identify compelling stories from groundbreaking research to powerful patient and supporter experiences and bring them to life across regional, national and sector media. What You ll Be Doing Strategic Leadership Deliver the Charity s PR and communications strategy to increase visibility, reputation and engagement Manage and develop the PR and Communications team, ensuring high-quality, impactful output Track and report on media performance, coverage and KPIs. Media Relations & Reputation Management Develop strong relationships with national, regional and specialist media Lead proactive media engagement, including story sell-in, press releases and media briefings Manage reactive communications, including handling sensitive issues and advising on messaging Identify opportunities to position senior leaders as thought leaders within the sector. Content and Storytelling Oversee the development of high-quality, compelling content that showcases the Charity s impact Lead on the production of the Charity s supporter magazine Progress and key publications, including Annual and Impact Reports Work closely with clinical teams, patients and supporters to source authentic, engaging stories. Campaigns and Partnerships Lead PR activity for flagship campaigns and events, including The Banham Marsden March, Celebrate a Life, and the Ever After Garden Support major fundraising initiatives, corporate partnerships and new product launches Collaborate with Marketing and Digital teams to maximise reach across channels. Stakeholder Engagement Build strong relationships across the Charity, hospital and external partners Work closely with clinical teams, senior leadership, and celebrity/VIP stakeholders to maximise appropriate PR opportunities Ensure consistent and accurate representation of the Charity s brand and messaging. About You We are looking for a confident and strategic communications leader with strong charity sector experience. You will bring: Significant experience in PR and communications within the charity sector A proven track record of delivering impactful PR strategies and campaigns Strong media relations expertise, including handling complex and sensitive issues Experience of managing and developing high-performing teams Excellent writing, editing and storytelling skills Experience producing publications such as annual reports or magazines Strong stakeholder management skills, with the ability to influence at all levels. Desirable: Knowledge of the NHS or healthcare environment Professional qualifications in journalism or communications Experience working with VIP or celebrity engagement. Why Join Us Play a pivotal role in a high-impact charity making a real difference to cancer patients around the world Work with leading clinicians, researchers and inspiring patient stories Be part of an ambitious organisation at a critical stage of growth Lead high-profile campaigns with national reach. Benefits Hybrid working between home and Chelsea with occasional travel to Sutton Flexible working around our core hours of 10am to 4pm 27 days annual leave rising with length of service Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) Training, support and development opportunities Access to the blue light discount scheme and other discounts opportunities Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes Our Commitment to Inclusion We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
May 20, 2026
Full time
Senior PR and Communications Manager The Royal Marsden Cancer Charity Location: Chelsea, London (Hybrid working, two office days) Salary: £51,000 Contract: Permanent, Full-time (37.5 hours per week) The Royal Marsden Cancer Charity exists to transform the lives of people affected by cancer. We fund world-leading research, state-of-the-art equipment and exceptional patient environments, ensuring The Royal Marsden can continue to deliver outstanding care and develop pioneering treatments used across the UK and beyond. Following significant growth and the successful £70m Oak Cancer Centre Appeal, we are now delivering our most ambitious strategy yet - raising at least £215m over five years, including a major new development in Chelsea. About the Role We are seeking a passionate and experienced Senior PR and Communications Manager to lead our PR and Communications function and play a key role in raising the Charity s profile as a global leader in cancer research funding. You will lead the development and delivery of a proactive and reactive PR and communications strategy that enhances our reputation, drives awareness, and supports fundraising across all income streams. Managing a small team, you will work collaboratively across the Charity and hospital to identify compelling stories from groundbreaking research to powerful patient and supporter experiences and bring them to life across regional, national and sector media. What You ll Be Doing Strategic Leadership Deliver the Charity s PR and communications strategy to increase visibility, reputation and engagement Manage and develop the PR and Communications team, ensuring high-quality, impactful output Track and report on media performance, coverage and KPIs. Media Relations & Reputation Management Develop strong relationships with national, regional and specialist media Lead proactive media engagement, including story sell-in, press releases and media briefings Manage reactive communications, including handling sensitive issues and advising on messaging Identify opportunities to position senior leaders as thought leaders within the sector. Content and Storytelling Oversee the development of high-quality, compelling content that showcases the Charity s impact Lead on the production of the Charity s supporter magazine Progress and key publications, including Annual and Impact Reports Work closely with clinical teams, patients and supporters to source authentic, engaging stories. Campaigns and Partnerships Lead PR activity for flagship campaigns and events, including The Banham Marsden March, Celebrate a Life, and the Ever After Garden Support major fundraising initiatives, corporate partnerships and new product launches Collaborate with Marketing and Digital teams to maximise reach across channels. Stakeholder Engagement Build strong relationships across the Charity, hospital and external partners Work closely with clinical teams, senior leadership, and celebrity/VIP stakeholders to maximise appropriate PR opportunities Ensure consistent and accurate representation of the Charity s brand and messaging. About You We are looking for a confident and strategic communications leader with strong charity sector experience. You will bring: Significant experience in PR and communications within the charity sector A proven track record of delivering impactful PR strategies and campaigns Strong media relations expertise, including handling complex and sensitive issues Experience of managing and developing high-performing teams Excellent writing, editing and storytelling skills Experience producing publications such as annual reports or magazines Strong stakeholder management skills, with the ability to influence at all levels. Desirable: Knowledge of the NHS or healthcare environment Professional qualifications in journalism or communications Experience working with VIP or celebrity engagement. Why Join Us Play a pivotal role in a high-impact charity making a real difference to cancer patients around the world Work with leading clinicians, researchers and inspiring patient stories Be part of an ambitious organisation at a critical stage of growth Lead high-profile campaigns with national reach. Benefits Hybrid working between home and Chelsea with occasional travel to Sutton Flexible working around our core hours of 10am to 4pm 27 days annual leave rising with length of service Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) Training, support and development opportunities Access to the blue light discount scheme and other discounts opportunities Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes Our Commitment to Inclusion We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.
This small independent agency is looking for an experienced Paid Social Managers, this will be on a 6 month contract with the high possibility of an extension. The Job Direct response campaign activation and optimisation across Meta, TikTok, Snapchat, LinkedIn. Channel planning support, primarily providing insights to feed into all elements of client strategy and planning Support forecasting and delivery, with focus on meeting client KPIs and performance targets Reporting on performance to send to clients 3-4 days Hybrid in central london You Experience in Meta, TikTok, Snapchat, LinkedIn and any others are a bonus. 4 years experience within paid social in BIG agencies Excellent communicator and great team working skills Apply Now You can apply for this role now by sending us your CV or by calling us now! Don't forget to register as a candidate too. Jaquarn Nelson - Principal Managing Consultant Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.
May 20, 2026
Contractor
This small independent agency is looking for an experienced Paid Social Managers, this will be on a 6 month contract with the high possibility of an extension. The Job Direct response campaign activation and optimisation across Meta, TikTok, Snapchat, LinkedIn. Channel planning support, primarily providing insights to feed into all elements of client strategy and planning Support forecasting and delivery, with focus on meeting client KPIs and performance targets Reporting on performance to send to clients 3-4 days Hybrid in central london You Experience in Meta, TikTok, Snapchat, LinkedIn and any others are a bonus. 4 years experience within paid social in BIG agencies Excellent communicator and great team working skills Apply Now You can apply for this role now by sending us your CV or by calling us now! Don't forget to register as a candidate too. Jaquarn Nelson - Principal Managing Consultant Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.
PPC Marketing Manager £45k £55k + Benefits Wiltshire - Hybrid. The business A massively growing ecommerce and retail brand with a strong UK presence looking to further expand their digital footprint and team. They are investing heavily in their digital growth strategy and are now looking for someone with both an analytical but commercial approach, to support their marketing function. The role This will be optimising the company s largest acquisition channel. You ll be responsible for data led decision making that will drive revenue and create measurable impacts. This is a hands on, in house role designed to bring PPC /Google Performance Max and Paid search actively closer to the business. You will fundamentally be improving commercial decision-making through better insight, optimisation and trading visibility. About you: You will have previous experience with Google Ads / Pmax You would have managed significant ad spend You will have strong stakeholder management skills this role requires the individual to liaise with both internal and external stakeholders and 3rd parties so the ability to communicate at all levels is key. You will have a strong analytics background (possibly studied Analytics or related field also) Having worked in retail is key. If this sounds like you and you d be interested in understanding more, please apply now.
May 20, 2026
Full time
PPC Marketing Manager £45k £55k + Benefits Wiltshire - Hybrid. The business A massively growing ecommerce and retail brand with a strong UK presence looking to further expand their digital footprint and team. They are investing heavily in their digital growth strategy and are now looking for someone with both an analytical but commercial approach, to support their marketing function. The role This will be optimising the company s largest acquisition channel. You ll be responsible for data led decision making that will drive revenue and create measurable impacts. This is a hands on, in house role designed to bring PPC /Google Performance Max and Paid search actively closer to the business. You will fundamentally be improving commercial decision-making through better insight, optimisation and trading visibility. About you: You will have previous experience with Google Ads / Pmax You would have managed significant ad spend You will have strong stakeholder management skills this role requires the individual to liaise with both internal and external stakeholders and 3rd parties so the ability to communicate at all levels is key. You will have a strong analytics background (possibly studied Analytics or related field also) Having worked in retail is key. If this sounds like you and you d be interested in understanding more, please apply now.
Embrace the Middle East
High Wycombe, Buckinghamshire
Hybrid / High Wycombe HP13 (minimum of one day per week on site) £36,000 - £38,000 + £312 working-from-home allowance We re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace. The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity . The Fundraising & Communications Cluster strengthens Embrace s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East. As Individual Giving Manager, you ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including but not limited to appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year. What success looks like: Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline. Lower churn: reduced lapse rates for cash and regular givers. Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts. Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income. Key Responsibilities: Supporter Experience & Journeys Map and continually improve journeys: welcome second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery. Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor first communications in appropriate channels and accessible formats. Donor first approach: clear, inclusive language; accessible formats; low friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc. Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace s brand story. Segmentation, Testing & Insight Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs). Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts). Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions. Work with colleagues to build insight dashboard and understanding of retention. Mid Value & Legacy Development Steward mid value donors with tailored journeys; warm handovers to and from Major Giving Manager. Develop and test legacy propositions and routes to market to grow enquiries and pledges. Acquisition & Cross Sell Project manage individual giving product development and testing; identify new audiences and routes to market. Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach. Cross-Team Collaboration Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon. Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance. Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards. Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging. Organisation-wide Contribution Model Embrace s values of trust, respect, integrity, and compassion. Uphold safeguarding responsibilities and compliance with GDPR and charity regulations. Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene. Qualifications, Experience & Knowledge: Educated to degree standard or equivalent (E.g. practical experience within fundraising). Member of Chartered Institute of Fundraising. Proven individual giving or CRM led retention experience in a charity, membership or subscription context. Hands on journey design and automation. Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. Excellent written communication able to brief compelling, impacted content and clear supporter updates. Practical project management; calm under pressure; collaborative and solutions focused. Working knowledge of GDPR/PECR and best practice supporter care. Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice. Personal qualities: Donor-first mindset, inclusive and empathetic. Curious, evidence driven, and comfortable iterating. High integrity, discretion and good judgment. Highly motivated and results driven. Ability to work under pressure and manage competing priorities. Passionate about the work of Embrace, with the ability to enthuse and engage others. A natural collaborator who enjoys working as part a team to deliver organisation wide objectives. Tools & systems: CRM Dashboards & analysis. Payments: Direct Debit management, card updater/failed payment recovery. Microsoft 365 (Teams, SharePoint, Planner), project boards. If this sounds like you, please apply on our vacancies page. Closing date: 5.00pm on Monday, 15th June 2026. Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
May 20, 2026
Full time
Hybrid / High Wycombe HP13 (minimum of one day per week on site) £36,000 - £38,000 + £312 working-from-home allowance We re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace. The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity . The Fundraising & Communications Cluster strengthens Embrace s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East. As Individual Giving Manager, you ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including but not limited to appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year. What success looks like: Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline. Lower churn: reduced lapse rates for cash and regular givers. Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts. Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income. Key Responsibilities: Supporter Experience & Journeys Map and continually improve journeys: welcome second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery. Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor first communications in appropriate channels and accessible formats. Donor first approach: clear, inclusive language; accessible formats; low friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc. Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace s brand story. Segmentation, Testing & Insight Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs). Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts). Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions. Work with colleagues to build insight dashboard and understanding of retention. Mid Value & Legacy Development Steward mid value donors with tailored journeys; warm handovers to and from Major Giving Manager. Develop and test legacy propositions and routes to market to grow enquiries and pledges. Acquisition & Cross Sell Project manage individual giving product development and testing; identify new audiences and routes to market. Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach. Cross-Team Collaboration Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon. Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance. Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards. Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging. Organisation-wide Contribution Model Embrace s values of trust, respect, integrity, and compassion. Uphold safeguarding responsibilities and compliance with GDPR and charity regulations. Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene. Qualifications, Experience & Knowledge: Educated to degree standard or equivalent (E.g. practical experience within fundraising). Member of Chartered Institute of Fundraising. Proven individual giving or CRM led retention experience in a charity, membership or subscription context. Hands on journey design and automation. Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. Excellent written communication able to brief compelling, impacted content and clear supporter updates. Practical project management; calm under pressure; collaborative and solutions focused. Working knowledge of GDPR/PECR and best practice supporter care. Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice. Personal qualities: Donor-first mindset, inclusive and empathetic. Curious, evidence driven, and comfortable iterating. High integrity, discretion and good judgment. Highly motivated and results driven. Ability to work under pressure and manage competing priorities. Passionate about the work of Embrace, with the ability to enthuse and engage others. A natural collaborator who enjoys working as part a team to deliver organisation wide objectives. Tools & systems: CRM Dashboards & analysis. Payments: Direct Debit management, card updater/failed payment recovery. Microsoft 365 (Teams, SharePoint, Planner), project boards. If this sounds like you, please apply on our vacancies page. Closing date: 5.00pm on Monday, 15th June 2026. Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Harris Hill are delighted to be partnering with a great charity to recruit the Individual Giving Manager in order to lead the strategy to grow the charity individual supporter base. You ll craft compelling campaigns, build meaningful donor relationships, and unlock new opportunities for income growth. Key responsibilities: Develop and deliver an ambitious Individual Giving strategy Lead multi channel fundraising campaigns (digital, direct mail, events) Grow donor acquisition, retention, and engagement Use data and insights to optimise performance and increase impact Manage legacy and in-memory giving programmes Create inspiring, emotionally compelling communications Collaborate with internal teams and external partners What You ll Bring Proven experience in individual giving or direct marketing Strong track record delivering successful fundraising campaigns Excellent communication and storytelling skills Data-driven mindset with experience using CRM and analytics tools Creativity, initiative, and a passion for innovation Empathy for our mission and the people we serve Full job description available upon request. Salary: £42,000- £47,000 per annum (depending on experience) Contract Type: permanent, full time , hybrid working 1 day in the office Location: London, Application: Cv and Supporting statement to Deadline: 8th June at 9am Interviews: w/c 15th June (more likely 16th June F2F) 2nd round interviews: Monday 22nd June If you re interested and would like to review a full job description, please contact Dagmara at Harris Hill at or call . Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
May 20, 2026
Full time
Harris Hill are delighted to be partnering with a great charity to recruit the Individual Giving Manager in order to lead the strategy to grow the charity individual supporter base. You ll craft compelling campaigns, build meaningful donor relationships, and unlock new opportunities for income growth. Key responsibilities: Develop and deliver an ambitious Individual Giving strategy Lead multi channel fundraising campaigns (digital, direct mail, events) Grow donor acquisition, retention, and engagement Use data and insights to optimise performance and increase impact Manage legacy and in-memory giving programmes Create inspiring, emotionally compelling communications Collaborate with internal teams and external partners What You ll Bring Proven experience in individual giving or direct marketing Strong track record delivering successful fundraising campaigns Excellent communication and storytelling skills Data-driven mindset with experience using CRM and analytics tools Creativity, initiative, and a passion for innovation Empathy for our mission and the people we serve Full job description available upon request. Salary: £42,000- £47,000 per annum (depending on experience) Contract Type: permanent, full time , hybrid working 1 day in the office Location: London, Application: Cv and Supporting statement to Deadline: 8th June at 9am Interviews: w/c 15th June (more likely 16th June F2F) 2nd round interviews: Monday 22nd June If you re interested and would like to review a full job description, please contact Dagmara at Harris Hill at or call . Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Working on the Digital team that oversees growing and new business within Media across Sky News and Sports content on websites and applications alongside social, distribution and CTV channels. This role sits within the Programmatic, Ad Technology and Operations Team that works with its stakeholders in Sales in the UK and ROI. The role also works closely with strategy, technical and financial teams to support the business. Sky Media Sky Media is the advertising sales arm of Sky, offering businesses of all shapes and sizes an exciting array of opportunities on TV, online and on the go. Reaching over 95% of the UK population, Sky Media" represents "all of Sky's channels and sites including Sky Sports, Sky News, Sky One, Sky Cinema, Sky Arts, Sky Atlantic and Sky Witness. Sky Media also sells on behalf of a range of renowned broadcasters and channels including Channel 5, Discovery, National Geographic, MTV, FOX, Nickelodeon and Comedy Central. What you'll do L e ad both on-shore and off-shore operations team s for digital campaigns Manage b oth sell and buyside platforms campaign operations . I mprov e processes with deep system knowledge of platforms used R ecommending execution for new products and share subject matter expertise of digital platforms such as audio , vid eo or DOOH " What you'll bring" Lead a team of campaign managers that execute on both buy and sell side technologies Manage off-shore operations team alongside on-shore team to evolve workflow processes Bring system knowledge to input into best practices of campaign management and execution Work with multiple internal and external stakeholders to ensure that set-up, delivery, and billing of campaigns meet company expectations. Share industry knowledge to help shape current and new to market products. Essential c riteria :" Deep expertise in Google Ad Manager (GAM) Strong knowledge of demand-side platforms (The Trade Desk or DV360 preferred) Experience leading operations teams within campaign management Intermediate Excel skills Strong senior stakeholder management experience Desirable skills and experience : Knowledge of audience platforms such as Adobe Audience Manager or Zeotap Experience managing offshore operations teams Understanding of billing processes and financial practices Google Cloud and Looker knowledge Benefits and perks There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster: Free Sky TV , including Sky Sports and Sky Cinema " Pension package with up to 9% employer contribution " Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences " How you'll work " We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. " Your office base" As the core leader of digital operations team, your role will be required to be in the office (Osterley) to train teams. Also working with platform partners will require travel to meet with them or also travel to our offshore operations team from time to time. Osterley" Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. " Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are " We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society . " We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. "
May 20, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Working on the Digital team that oversees growing and new business within Media across Sky News and Sports content on websites and applications alongside social, distribution and CTV channels. This role sits within the Programmatic, Ad Technology and Operations Team that works with its stakeholders in Sales in the UK and ROI. The role also works closely with strategy, technical and financial teams to support the business. Sky Media Sky Media is the advertising sales arm of Sky, offering businesses of all shapes and sizes an exciting array of opportunities on TV, online and on the go. Reaching over 95% of the UK population, Sky Media" represents "all of Sky's channels and sites including Sky Sports, Sky News, Sky One, Sky Cinema, Sky Arts, Sky Atlantic and Sky Witness. Sky Media also sells on behalf of a range of renowned broadcasters and channels including Channel 5, Discovery, National Geographic, MTV, FOX, Nickelodeon and Comedy Central. What you'll do L e ad both on-shore and off-shore operations team s for digital campaigns Manage b oth sell and buyside platforms campaign operations . I mprov e processes with deep system knowledge of platforms used R ecommending execution for new products and share subject matter expertise of digital platforms such as audio , vid eo or DOOH " What you'll bring" Lead a team of campaign managers that execute on both buy and sell side technologies Manage off-shore operations team alongside on-shore team to evolve workflow processes Bring system knowledge to input into best practices of campaign management and execution Work with multiple internal and external stakeholders to ensure that set-up, delivery, and billing of campaigns meet company expectations. Share industry knowledge to help shape current and new to market products. Essential c riteria :" Deep expertise in Google Ad Manager (GAM) Strong knowledge of demand-side platforms (The Trade Desk or DV360 preferred) Experience leading operations teams within campaign management Intermediate Excel skills Strong senior stakeholder management experience Desirable skills and experience : Knowledge of audience platforms such as Adobe Audience Manager or Zeotap Experience managing offshore operations teams Understanding of billing processes and financial practices Google Cloud and Looker knowledge Benefits and perks There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here's a taster: Free Sky TV , including Sky Sports and Sky Cinema " Pension package with up to 9% employer contribution " Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences " How you'll work " We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. " Your office base" As the core leader of digital operations team, your role will be required to be in the office (Osterley) to train teams. Also working with platform partners will require travel to meet with them or also travel to our offshore operations team from time to time. Osterley" Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. " Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are " We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society . " We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can." Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media. "
Aquilo recruitment is proud to be partnering with an established and market-leading brand to recruit an experienced Campaign Manager for their growing marketing team. This is an excellent opportunity for a marketing professional who thrives in a fast-paced environment and brings strong end-to-end campaign experience, a creative and strategic mindset, and proven leadership capability. The role offers the chance to join a business with a great culture, a supportive working environment, modern offices, and a highly regarded brand presence, alongside the flexibility of working from home one day per week. About the Role Experienced Campaign Manager to plan, execute, and optimise integrated marketing campaigns that support business growth and objectives. Responsible for leading end-to-end campaign delivery across multiple channels, driving demand from installers, merchants, specifiers, and end customers while supporting brand awareness and product adoption. This role requires a strong blend of strategic thinking, hands-on campaign execution, and collaboration with sales, product, and technical teams. Responsibilities for a Campaign Manager Develop and manage multi-channel marketing campaigns aligned with commercial objectives, product launches and regulatory changes Translate business goals into clear campaign plans, messaging frameworks, and timelines Own campaign briefs from concept through to delivery and evaluation Deliver campaigns across digital and offline channels, including email, paid media, social, website, trade press, events, merchant promotions, and installer communications Work closely with Product, Sales, Technical, and Customer Support teams to ensure campaigns reflect product benefits and customer needs Support sales teams with campaign toolkits, collateral, and messaging Align campaigns with installer training, merchant activity, and events Define KPIs for each campaign and track performance against objectives Analyse campaign results and customer insights to optimise future activity Report on campaign effectiveness, ROI, and learnings to senior stakeholders Manage campaign budgets effectively, ensuring best use of resources Maintain clear timelines, workflows, and documentation across multiple campaigns Independently lead multiple concurrent campaigns from briefing through delivery Take full ownership of campaign decisions, priorities, and trade-offs Qualifications Essential requirements for a Campaign Manager: 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail, ensuring briefs, objectives, and success measures are clearly understood before execution Experience working with CRM, marketing automation, or CMS platforms Required Skills 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail Experience working with CRM, marketing automation, or CMS platforms Preferred Skills Experience working with CRM, marketing automation, or CMS platforms
May 20, 2026
Full time
Aquilo recruitment is proud to be partnering with an established and market-leading brand to recruit an experienced Campaign Manager for their growing marketing team. This is an excellent opportunity for a marketing professional who thrives in a fast-paced environment and brings strong end-to-end campaign experience, a creative and strategic mindset, and proven leadership capability. The role offers the chance to join a business with a great culture, a supportive working environment, modern offices, and a highly regarded brand presence, alongside the flexibility of working from home one day per week. About the Role Experienced Campaign Manager to plan, execute, and optimise integrated marketing campaigns that support business growth and objectives. Responsible for leading end-to-end campaign delivery across multiple channels, driving demand from installers, merchants, specifiers, and end customers while supporting brand awareness and product adoption. This role requires a strong blend of strategic thinking, hands-on campaign execution, and collaboration with sales, product, and technical teams. Responsibilities for a Campaign Manager Develop and manage multi-channel marketing campaigns aligned with commercial objectives, product launches and regulatory changes Translate business goals into clear campaign plans, messaging frameworks, and timelines Own campaign briefs from concept through to delivery and evaluation Deliver campaigns across digital and offline channels, including email, paid media, social, website, trade press, events, merchant promotions, and installer communications Work closely with Product, Sales, Technical, and Customer Support teams to ensure campaigns reflect product benefits and customer needs Support sales teams with campaign toolkits, collateral, and messaging Align campaigns with installer training, merchant activity, and events Define KPIs for each campaign and track performance against objectives Analyse campaign results and customer insights to optimise future activity Report on campaign effectiveness, ROI, and learnings to senior stakeholders Manage campaign budgets effectively, ensuring best use of resources Maintain clear timelines, workflows, and documentation across multiple campaigns Independently lead multiple concurrent campaigns from briefing through delivery Take full ownership of campaign decisions, priorities, and trade-offs Qualifications Essential requirements for a Campaign Manager: 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail, ensuring briefs, objectives, and success measures are clearly understood before execution Experience working with CRM, marketing automation, or CMS platforms Required Skills 2+ years managing a team Proven experience managing integrated marketing campaigns Demonstrated ability to independently manage complex campaigns end-to-end Proven experience handling multiple priorities simultaneously without performance degradation Strong understanding of multi-channel marketing and customer journeys Excellent project management and stakeholder coordination skills Ability to simplify technical product information into compelling campaign messaging Data-driven mindset with experience measuring and reporting campaign performance Evidence of successfully managing workload in fast-paced, high-expectation environments Exceptional attention to detail Experience working with CRM, marketing automation, or CMS platforms Preferred Skills Experience working with CRM, marketing automation, or CMS platforms
Marketing Executive Location: Stamford (Hybrid/Office-based) Full time / Part time Reporting to: Marketing Manager / Head of Marketing The Role We are seeking a proactive and creative Marketing Executive to support the planning and delivery of marketing campaigns across a print and digital portfolio. This is an exciting opportunity for a driven marketer to join a dynamic business with an international reach. The successful candidate will help drive audience growth, subscriptions, engagement, and brand awareness across multiple channels, working closely with editorial, sales, digital, and design teams. Key Responsibilities Assist in the development and execution of integrated marketing campaigns across print, digital, email, social media, and web platforms Support subscription and audience acquisition campaigns for magazines and digital products Coordinate promotional activity for product launches, events, special editions, and exhibitions Create engaging marketing copy for newsletters, websites, social media, and promotional materials Manage and schedule social media content across multiple brands Monitor and report on campaign performance using analytics tools and provide actionable insights Maintain marketing databases and assist with audience segmentation and CRM activity Liaise with internal departments and external partners to ensure campaigns are delivered on time and within budget Conduct market and competitor research to identify trends and opportunities Support the marketing team with administrative duties and campaign coordination as required Skills & Experience Previous experience in a marketing role Excellent organisational skills with the ability to manage multiple projects simultaneously Good understanding of social media platforms, email marketing, and digital marketing principles Experience using marketing and analytics tools such as Google Analytics, Mailchimp, or similar platforms Creative mindset with strong attention to detail Proficient in Microsoft Office applications Ability to work collaboratively in a fast-paced environment
May 20, 2026
Full time
Marketing Executive Location: Stamford (Hybrid/Office-based) Full time / Part time Reporting to: Marketing Manager / Head of Marketing The Role We are seeking a proactive and creative Marketing Executive to support the planning and delivery of marketing campaigns across a print and digital portfolio. This is an exciting opportunity for a driven marketer to join a dynamic business with an international reach. The successful candidate will help drive audience growth, subscriptions, engagement, and brand awareness across multiple channels, working closely with editorial, sales, digital, and design teams. Key Responsibilities Assist in the development and execution of integrated marketing campaigns across print, digital, email, social media, and web platforms Support subscription and audience acquisition campaigns for magazines and digital products Coordinate promotional activity for product launches, events, special editions, and exhibitions Create engaging marketing copy for newsletters, websites, social media, and promotional materials Manage and schedule social media content across multiple brands Monitor and report on campaign performance using analytics tools and provide actionable insights Maintain marketing databases and assist with audience segmentation and CRM activity Liaise with internal departments and external partners to ensure campaigns are delivered on time and within budget Conduct market and competitor research to identify trends and opportunities Support the marketing team with administrative duties and campaign coordination as required Skills & Experience Previous experience in a marketing role Excellent organisational skills with the ability to manage multiple projects simultaneously Good understanding of social media platforms, email marketing, and digital marketing principles Experience using marketing and analytics tools such as Google Analytics, Mailchimp, or similar platforms Creative mindset with strong attention to detail Proficient in Microsoft Office applications Ability to work collaboratively in a fast-paced environment
CRM Manager Retail Brand Manchester 50,000 - 55,000 Zachary Daniels Recruitment are currently recruiting for a CRM Manager opportunity with a growing retail brand based in Manchester. This is a great opportunity for an experienced CRM professional to join a fast-paced business and play a key role in driving customer engagement, retention and lifecycle marketing activity across multiple channels. The role will focus on delivering CRM campaigns, improving customer journeys and supporting wider digital and marketing activity. You'll work closely with internal teams to help drive performance, customer loyalty and repeat purchase through effective, data-led CRM activity. Key responsibilities include: Managing CRM campaigns across email, SMS and other digital channels Supporting customer retention and loyalty initiatives Improving customer journeys and engagement strategies Using customer data and insights to optimise campaign performance Working closely with marketing and ecommerce teams Supporting segmentation, automation and personalisation activity Reporting on CRM performance and campaign effectiveness We are looking for: Previous experience within a CRM or retention-focused role Background within retail, ecommerce or consumer brands preferred Experience using CRM or email marketing platforms Strong communication and organisational skills A commercial and data-driven mindset Someone comfortable working in a fast-paced environment What's on offer: Salary up to 55,000 Bonus potential Staff discount and benefits package Opportunity to join a growing retail business with strong career prospects If you are interested in hearing more, please apply with your latest CV.
May 20, 2026
Full time
CRM Manager Retail Brand Manchester 50,000 - 55,000 Zachary Daniels Recruitment are currently recruiting for a CRM Manager opportunity with a growing retail brand based in Manchester. This is a great opportunity for an experienced CRM professional to join a fast-paced business and play a key role in driving customer engagement, retention and lifecycle marketing activity across multiple channels. The role will focus on delivering CRM campaigns, improving customer journeys and supporting wider digital and marketing activity. You'll work closely with internal teams to help drive performance, customer loyalty and repeat purchase through effective, data-led CRM activity. Key responsibilities include: Managing CRM campaigns across email, SMS and other digital channels Supporting customer retention and loyalty initiatives Improving customer journeys and engagement strategies Using customer data and insights to optimise campaign performance Working closely with marketing and ecommerce teams Supporting segmentation, automation and personalisation activity Reporting on CRM performance and campaign effectiveness We are looking for: Previous experience within a CRM or retention-focused role Background within retail, ecommerce or consumer brands preferred Experience using CRM or email marketing platforms Strong communication and organisational skills A commercial and data-driven mindset Someone comfortable working in a fast-paced environment What's on offer: Salary up to 55,000 Bonus potential Staff discount and benefits package Opportunity to join a growing retail business with strong career prospects If you are interested in hearing more, please apply with your latest CV.
Marketing Administrator Liverpool £30,000 Introduction CV Screen is recruiting for an Office & Marketing Administrator to join a highly respected design and architectural practice based in Liverpool. This role offers an exciting opportunity to support senior leadership while overseeing office operations and coordinating marketing activities that drive business growth. The successful candidate will play a pivotal role in ensuring the smooth running of the business, supporting client communications, and managing marketing campaigns across digital channels. A salary of circa £30,000 is available alongside excellent benefits and the chance to join a creative and collaborative professional environment. Duties & Responsibilities Coordinate daily office operations and provide administrative support to senior leadership Manage diaries, meetings, travel arrangements, and confidential communications Support marketing activity including social media, website updates, and bid submissions Assist with project documentation, presentations, and business development initiatives Liaise with external suppliers, IT providers, and third-party agencies to support business operations What Experience is Required Previous experience in an Office Manager, PA, or Marketing Administration role Strong organisational skills with the ability to manage multiple priorities Experience with social media, website content management, and marketing coordination Salary & Benefits Salary of circa £30,000 Excellent benefits package Office-based role within a professional and creative environment Opportunities for long-term career development Location The role is based in Liverpool and is commutable from Wirral, Chester, Southport, St Helens and Widnes. How to Apply To apply, please send your CV to Giselle Whitton of CV Screen in strict confidence. Alternate Job Titles Office and Marketing Manager Marketing Coordinator Executive Assistant & Marketing Executive Business Support Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
May 20, 2026
Full time
Marketing Administrator Liverpool £30,000 Introduction CV Screen is recruiting for an Office & Marketing Administrator to join a highly respected design and architectural practice based in Liverpool. This role offers an exciting opportunity to support senior leadership while overseeing office operations and coordinating marketing activities that drive business growth. The successful candidate will play a pivotal role in ensuring the smooth running of the business, supporting client communications, and managing marketing campaigns across digital channels. A salary of circa £30,000 is available alongside excellent benefits and the chance to join a creative and collaborative professional environment. Duties & Responsibilities Coordinate daily office operations and provide administrative support to senior leadership Manage diaries, meetings, travel arrangements, and confidential communications Support marketing activity including social media, website updates, and bid submissions Assist with project documentation, presentations, and business development initiatives Liaise with external suppliers, IT providers, and third-party agencies to support business operations What Experience is Required Previous experience in an Office Manager, PA, or Marketing Administration role Strong organisational skills with the ability to manage multiple priorities Experience with social media, website content management, and marketing coordination Salary & Benefits Salary of circa £30,000 Excellent benefits package Office-based role within a professional and creative environment Opportunities for long-term career development Location The role is based in Liverpool and is commutable from Wirral, Chester, Southport, St Helens and Widnes. How to Apply To apply, please send your CV to Giselle Whitton of CV Screen in strict confidence. Alternate Job Titles Office and Marketing Manager Marketing Coordinator Executive Assistant & Marketing Executive Business Support Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Junior Creative video producer Location - Hybrid working Central London 3/4 days onsite Rates - up to 150 PAYE (Umbrella 203.59/day) Duration - 6 months Junior Creative video producer contract position. looking for experience of creative promotional assets within the TV media industry (ideally Kids Channels), Ideating and executing promotional assets supporting content, channels, brands, marketing, or advertising/creative (directly with a broadcaster or Media focused digital agency for the TV media sector). Good use of video editing software such as Adobe Premiere Pro is required as well as some Basic knowledge of design software: After Effects, Photoshop and/or Illustrator etc . This role focuses on ideating and delivering best in class creative that meets Kids channel and brands goals. Working under supervision of the Creative Manager for UK, Africa and MENAT, this will include ideating and executing 360 promotional assets for a variety of briefs from brand, content, marketing, and digital clients. Working closely and proactively with other members of the team to generate, pitch creative ideas and execute concepts. Areas of Responsibility - Key elements of the role Ideating and executing promotional assets supporting content, channels, brands, marketing, and commercial strategies and helping the internal clients achieve their goals whilst raising the bar in creative innovation. Executing elements of video production (under supervision), including: -Script/copy writing -Video/music editing -VO directing Understanding channels and brands identities and ensuring strict adherence to brand guidelines. Departmental communication and collaboration Skills Required - Selection criteria Up to 2 years' experience with hands-on creative process - producing video creative within the media industry, advertising/creative/digital agency. Good use of video editing software such as Adobe Premiere Pro Ideating and executing promotional assets supporting content, channels, brands, marketing Basic knowledge of design software: After Effects, Photoshop and/or Illustrator Capable with all required technologies (servers, systems etc) Creative thinking with a good sense of design and media trends Awareness and knowledge of current trends in social media apps such as Tik Tok or YouTube. Understanding of brands and marketing goals in creative assignments Experience in content for a younger audience such as kids TV Fluent English, other European languages a plus Interpersonal Skills Team player with a cooperative working style Resilient - able to take feedback. Flexible and quick-thinking - able to juggle priorities to meet deadlines Thrives working in a EMEA wider creative team and a multicultural environment, appreciates the benefits of a diverse and inclusive team. Everybody is Welcome - Diversity and Inclusion Statement PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."
May 20, 2026
Contractor
Junior Creative video producer Location - Hybrid working Central London 3/4 days onsite Rates - up to 150 PAYE (Umbrella 203.59/day) Duration - 6 months Junior Creative video producer contract position. looking for experience of creative promotional assets within the TV media industry (ideally Kids Channels), Ideating and executing promotional assets supporting content, channels, brands, marketing, or advertising/creative (directly with a broadcaster or Media focused digital agency for the TV media sector). Good use of video editing software such as Adobe Premiere Pro is required as well as some Basic knowledge of design software: After Effects, Photoshop and/or Illustrator etc . This role focuses on ideating and delivering best in class creative that meets Kids channel and brands goals. Working under supervision of the Creative Manager for UK, Africa and MENAT, this will include ideating and executing 360 promotional assets for a variety of briefs from brand, content, marketing, and digital clients. Working closely and proactively with other members of the team to generate, pitch creative ideas and execute concepts. Areas of Responsibility - Key elements of the role Ideating and executing promotional assets supporting content, channels, brands, marketing, and commercial strategies and helping the internal clients achieve their goals whilst raising the bar in creative innovation. Executing elements of video production (under supervision), including: -Script/copy writing -Video/music editing -VO directing Understanding channels and brands identities and ensuring strict adherence to brand guidelines. Departmental communication and collaboration Skills Required - Selection criteria Up to 2 years' experience with hands-on creative process - producing video creative within the media industry, advertising/creative/digital agency. Good use of video editing software such as Adobe Premiere Pro Ideating and executing promotional assets supporting content, channels, brands, marketing Basic knowledge of design software: After Effects, Photoshop and/or Illustrator Capable with all required technologies (servers, systems etc) Creative thinking with a good sense of design and media trends Awareness and knowledge of current trends in social media apps such as Tik Tok or YouTube. Understanding of brands and marketing goals in creative assignments Experience in content for a younger audience such as kids TV Fluent English, other European languages a plus Interpersonal Skills Team player with a cooperative working style Resilient - able to take feedback. Flexible and quick-thinking - able to juggle priorities to meet deadlines Thrives working in a EMEA wider creative team and a multicultural environment, appreciates the benefits of a diverse and inclusive team. Everybody is Welcome - Diversity and Inclusion Statement PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."
Customer Analytics Manager £45,000-£55,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You'll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs Your Skills & Experience Strong SQL skills Hands-on experience with data visualisation and BI tools, ideally Power BI Experience developing customer segmentation and supporting CRM personalisation strategies Confident communicator, able to translate data into clear insights for non-technical stakeholders The Benefits £45,000-£55,000 How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
May 20, 2026
Full time
Customer Analytics Manager £45,000-£55,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you'll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data is accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You'll also play a key role in optimising customer data integration and supporting projects around customer identity and unique customer IDs Your Skills & Experience Strong SQL skills Hands-on experience with data visualisation and BI tools, ideally Power BI Experience developing customer segmentation and supporting CRM personalisation strategies Confident communicator, able to translate data into clear insights for non-technical stakeholders The Benefits £45,000-£55,000 How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children's Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact. Consistency of Brand and Messaging, content and story gathering Build relationships with staff, volunteers and families, telling the stories of The Children's Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity Drive consistent use of The Children's Trust key messages across all communications channels Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity's consent process Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff Assist withthe creation and production of key reports e.g. Quality Report, Annual Report External Communications Work with the Senior Media and Communications Manager to assist with The Children's Trust press office function, including being part of an out-of-hours press office rota during key periods Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences Support the Head of Marketing and Communications with issues and reputation management Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral Interview date: w/c Monday 1st June 2026 About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
May 20, 2026
Full time
The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children's Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact. Consistency of Brand and Messaging, content and story gathering Build relationships with staff, volunteers and families, telling the stories of The Children's Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity Drive consistent use of The Children's Trust key messages across all communications channels Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity's consent process Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff Assist withthe creation and production of key reports e.g. Quality Report, Annual Report External Communications Work with the Senior Media and Communications Manager to assist with The Children's Trust press office function, including being part of an out-of-hours press office rota during key periods Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences Support the Head of Marketing and Communications with issues and reputation management Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral Interview date: w/c Monday 1st June 2026 About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands. This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment. You'll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams. If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move. What you'll be doing: Owning global ecommerce trading performance, revenue delivery and commercial KPIs Driving conversion, AOV and onsite trading optimisation strategies Leading the global ecommerce trading calendar aligned to launches and campaigns Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints Delivering weekly and monthly performance reporting with actionable commercial insights What we're looking for: Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors Strong commercial trading mindset with ownership of revenue and performance KPIs Experience driving CRO, AOV and onsite merchandising optimisation Deep understanding of omnichannel retail and connected customer journeys Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions Analytical, commercially astute and highly performance-driven Experience working with international ecommerce partners would be highly advantageous Passion for premium customer experience and luxury brand storytelling Why join? This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale. BBBH36194
May 20, 2026
Full time
Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands. This is a pivotal role sitting at the heart of the commercial function, responsible for driving global ecommerce performance across DTC and supporting the growth of key ecommerce wholesale partners internationally. Reporting directly into the Chief Commercial Officer, you'll own trading performance, online commercial strategy and omnichannel optimisation across a premium luxury environment. You'll be the commercial lead for ecommerce - balancing revenue growth, conversion optimisation and customer experience - while acting as the bridge between Commercial, Digital Marketing, CRM, Retail and Wholesale teams. If you thrive in a fast-paced trading environment, love data-driven decision making and understand how to elevate luxury brands online, this could be the perfect next move. What you'll be doing: Owning global ecommerce trading performance, revenue delivery and commercial KPIs Driving conversion, AOV and onsite trading optimisation strategies Leading the global ecommerce trading calendar aligned to launches and campaigns Partnering closely with Digital Marketing and CRM teams to maximise traffic, retention and customer lifetime value Supporting wholesale ecommerce partners with performance insights, digital best practice and online activation strategies Developing omnichannel initiatives including clienteling, click & collect and connected retail experiences Working cross-functionally with Retail, Finance, Marketing and Commercial Operations to drive profitable growth Ensuring a premium online customer journey and luxury brand consistency across all digital touchpoints Delivering weekly and monthly performance reporting with actionable commercial insights What we're looking for: Proven ecommerce trading experience (ideally) within luxury, retail, premium fashion, watches, jewellery or lifestyle sectors Strong commercial trading mindset with ownership of revenue and performance KPIs Experience driving CRO, AOV and onsite merchandising optimisation Deep understanding of omnichannel retail and connected customer journeys Strong stakeholder management skills across Digital, CRM, Retail and Wholesale functions Analytical, commercially astute and highly performance-driven Experience working with international ecommerce partners would be highly advantageous Passion for premium customer experience and luxury brand storytelling Why join? This is an opportunity to join a globally recognised British luxury brand at a hugely exciting stage of growth and transformation. You'll have genuine ownership, visibility and influence across the business, helping shape the future of ecommerce and omnichannel strategy on a global scale. BBBH36194
Marketing and Business Development Manager Location: Horsham, West Sussex (Hybrid Working) Working Hours: 37.5 hours per week Salary: £45,000 £55,000, depending on experience Our client is a long-established and highly reputable immigration firm based in Horsham, West Sussex. They specialise in corporate immigration and cater to several hundred corporate clients of varying sizes, many of whom they have worked with for several years. They re looking for an experienced, commercially driven Marketing & Business Development Manager to join them permanently. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. The role is ideal for a motivated professional, eager to make a significant impact on organisational growth while developing their career within a supportive environment. You'll work closely with the leadership team and alongside specialist external partners. Your job is to ensure everything is aligned, on-brand, and converting. Requirements Essential Proven and demonstrable experience in a B2B marketing or business development role, ideally within a services environment Strategic thinker with the ability to analyse market data and identify growth opportunities Strong understanding of SEO principles, digital marketing, and content strategy Familiar with CRM tools/HubSpot and comfortable maintaining accurate pipeline data Experience managing social media for business, particularly LinkedIn Experience working alongside or managing external agency relationships Confident, personable, and comfortable networking in person at events Analytical thinker who can interpret performance data and make informed recommendations Excellent written communication skills Exceptional communication and negotiation skills to influence decision-makers at various levels Able to work independently and manage multiple priorities Comfortable taking leadership/ownership of marketing activities The Role Strategy & Reporting Develop and cost a marketing strategy aligned to commercial goals, monitor performance across channels, and report regularly to senior management on pipeline, market trends, and what's working. Business Development Explore new avenues of potential business, such as building referral relationships within the legal and recruitment sectors, participating in selected trade sector events (e.g., construction, technology, engineering, etc.) and creating a presence within Chambers of Commerce, local business communities and industry forums. Lead Management Chase and qualify inbound enquiries, manage leads in their CRM, and build a referral network. Attend industry events alongside the Director, approach new contacts with confidence, and nurture relationships afterwards. Support fee earners with pitch decks and tailored proposals. Digital & SEO Manage the Google Business Profile and reviews platform. Work with the SEO partner to optimise for rankings and conversions, and maintain consistent, keyword-optimised content across all platforms. Content & Social Grow their LinkedIn presence with regular, on-brand content. Review and approve blogs, web pages, videos and outbound emails produced by external partners before they go live. Test new ideas and track performance. This role is not open to Agencies - no calls or emails What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
May 20, 2026
Full time
Marketing and Business Development Manager Location: Horsham, West Sussex (Hybrid Working) Working Hours: 37.5 hours per week Salary: £45,000 £55,000, depending on experience Our client is a long-established and highly reputable immigration firm based in Horsham, West Sussex. They specialise in corporate immigration and cater to several hundred corporate clients of varying sizes, many of whom they have worked with for several years. They re looking for an experienced, commercially driven Marketing & Business Development Manager to join them permanently. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. The role is ideal for a motivated professional, eager to make a significant impact on organisational growth while developing their career within a supportive environment. You'll work closely with the leadership team and alongside specialist external partners. Your job is to ensure everything is aligned, on-brand, and converting. Requirements Essential Proven and demonstrable experience in a B2B marketing or business development role, ideally within a services environment Strategic thinker with the ability to analyse market data and identify growth opportunities Strong understanding of SEO principles, digital marketing, and content strategy Familiar with CRM tools/HubSpot and comfortable maintaining accurate pipeline data Experience managing social media for business, particularly LinkedIn Experience working alongside or managing external agency relationships Confident, personable, and comfortable networking in person at events Analytical thinker who can interpret performance data and make informed recommendations Excellent written communication skills Exceptional communication and negotiation skills to influence decision-makers at various levels Able to work independently and manage multiple priorities Comfortable taking leadership/ownership of marketing activities The Role Strategy & Reporting Develop and cost a marketing strategy aligned to commercial goals, monitor performance across channels, and report regularly to senior management on pipeline, market trends, and what's working. Business Development Explore new avenues of potential business, such as building referral relationships within the legal and recruitment sectors, participating in selected trade sector events (e.g., construction, technology, engineering, etc.) and creating a presence within Chambers of Commerce, local business communities and industry forums. Lead Management Chase and qualify inbound enquiries, manage leads in their CRM, and build a referral network. Attend industry events alongside the Director, approach new contacts with confidence, and nurture relationships afterwards. Support fee earners with pitch decks and tailored proposals. Digital & SEO Manage the Google Business Profile and reviews platform. Work with the SEO partner to optimise for rankings and conversions, and maintain consistent, keyword-optimised content across all platforms. Content & Social Grow their LinkedIn presence with regular, on-brand content. Review and approve blogs, web pages, videos and outbound emails produced by external partners before they go live. Test new ideas and track performance. This role is not open to Agencies - no calls or emails What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
